Digital strategy programme manager jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.
Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature.
You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.
Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan that promotes the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, while also increasing online and social media presence.
Ideally, we would like the successful applicant to be able to come to the office in Essex at least once a week.
About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should possess a strong understanding of marketing and communication principles and practices, as well as digital marketing and social media. You should also be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.
Dementia Adventure is an evidence-led, multi-award-winning national charity that helps people living with dementia and their carers enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.
To be considered for this role, please apply through Charity Job by submitting your CV with a cover letter outlining what attracted you to the role, your suitability for the role and your availability (including whether you’re interested in interim, permanent, or both).
The client requests no contact from agencies or media sales.
OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
Join Leeds Community Foundation and GiveBradford in this crucial role to lead a number of exciting digital and data transformations.
Applications close: 9 a.m. Monday 4th August 2025
Location: Leeds and Bradford
About Leeds Community Foundation and GiveBradford
Since 2005, Leeds Community Foundation has been working to create a fairer Leeds for everyone.
Through flexible and responsive grant making, we enable and strengthen community organisations that are the backbone of our city, because when they thrive, so do our communities – and all of us benefit.
Leeds Community Foundation oversees four distinct charities, including Bradford District Community Foundation (GiveBradford). This means we have separate trustees responsible for our work in Leeds and in Bradford and can develop complementary but distinct strategies to make the most of partnerships at national and regional levels alongside appealing to donors with a specific passion of place.
For over 20 years, we’ve been helping donors invest and distribute more than £65 million to benefit communities across our city and the wider region where it can make the most difference, and we hold about £50m philanthropic capital on behalf of a wide range of donors at any one time.
As a trusted partner to businesses, foundations and professional advisors, we’ve delivered countless strategic giving programmes with life-changing outcomes.
Now, more than ever, our communities need us. With growing social, economic and climate pressures, grassroots community organisations have never been more vital, but with demand soaring and resources stretched, they’ve never been at greater risk. That’s why we’ll continue to develop partnerships, invest where it’s needed and build a fairer future, together.
About the role
It is an incredibly exciting time to be joining Leeds Community Foundation and GiveBradford as Digital and Data Lead. The next two years will be transformative for the organisation from a digital and data perspective, including an imminent CRM migration, the introduction of AI tools, integrating data insights with finance, impact, and income generation, and horizon scanning for further opportunities to be at the forefront of Community Foundation innovation.
You will:
- Drive our digital transformation ambitions in line with the 2024–2029 strategy.
- Act as the lead for digital infrastructure, including our CRM system, data management platforms and automation tools.
- Identify and implement improvements to internal systems and workflows, ensuring that all improvements are based on feedback and consultation with users.
- Identify digital solutions that improve board and committee effectiveness, policy access, and reporting.
- Overall management of the IT contract with our external providers, act as the first point of contact for the staff team, and manage contracts, purchase and service of IT hardware and software.
- Use data to track performance against KPIs, grants impact, donor expectations and organisational learning.
- Prepare clear, data-informed updates for reporting to the Senior Leadership Team, the board and external stakeholders.
- Ensure compliance with data protection laws, including GDPR, and lead on relevant documentation and controls.
- Deliver digital tools that enhance community access, donor reporting and impact presentation.
- Work closely with the Senior Leadership Team and others in the team to embed data insight into planning, fundraising, and reporting.
- Support the finance team with fund and financial reporting alignment across platforms.
- Liaise with external contractors and digital providers on project delivery and service maintenance.
Who we are looking for
This role will suit an experienced CRM system manager who is passionate about innovation within data and digital.
The ideal candidate will have:
- Experience in CRM systems (Salesforce preferred), data reporting and digital transformation.
- Experience in leading IT infrastructure in an organisation.
- Experience in analysing and presenting data to inform decision-making.
- Understanding of GDPR, data governance and systems integration.
- Excellent technical and systems problem-solving skills.
- Confidence to create, manage and present dashboards and data insights.
- Strong project coordination and stakeholder management.
- Ability to communicate complex technical information to non-technical users.
- Problem-solving skills and a good understanding of risk management.
If you’re excited to join us on this journey, we can’t wait to meet you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 4th August 2025.
To enable collective giving, unlocking flexible resources to start and strengthen community organisations, building a movement towards a fairer Leeds.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).
What you will do:
The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.
You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:
· The Five Arrows Hotel
· The Bow Pub
· Wine at Waddesdon (both wine sales and wine related events)
· Waddesdon online shop (predominantly wine)
· Afternoon teas and special food events in Waddesdon’s Manor Restaurant
The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.
Key responsibilities include but not limited to:
- Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
- Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
- Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
- Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
- Develop the online wine business including the Waddesdon Wine Club.
- Manage marketing campaigns using the full marketing mix across online and offline channels.
- Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
- Use a CRM database and email software to effectively manage communications.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
- Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.
Your areas of knowledge and expertise that matter for this role:
- Proven experience delivering successful marketing campaigns
- Experience of managing budgets, achieving targets, business reporting and forecasting
- Comprehensive knowledge of hospitality, events and the heritage sector
- Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Excellent copy writing and proof-reading skills
- Experience of using WordPress, GA4, Meta and CRM systems
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic thinker with a talent for planning, inspiring others, and driving positive change? Zetetick Housing is searching for an exceptional Fundraising & Communications Manager to play a key role in shaping the future of our charity.
At Zetetick, you’ll do more than run campaigns—you’ll develop and implement forward-looking strategies that grow our reach and impact. You’ll bring clarity and purpose to fundraising and communications planning, set clear objectives, and ensure that every initiative aligns with our mission to support adults with learning disabilities and autism.
This is a role for someone who thrives on both big-picture thinking and operational delivery. You’ll analyse results, report on progress, and adapt your approach to achieve ambitious goals. As the champion of our story, you’ll inspire stakeholders, nurture lasting relationships, and empower your team to perform at their best.
We offer a flexible, supportive working environment that values wellbeing and personal development, with generous holidays and a true sense of purpose. Based in Lewes but we have offices in Croydon, Uckfield and St Leonards and our remit covers London and the South East.
If you’re ready to plan for impact, lead with strategy, and help shape brighter futures, we want to hear from you.
Apply now to join a team that believes in doing good—and doing it well.
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.




The client requests no contact from agencies or media sales.
Who we're looking for
Brilliant storyteller with confidence in their digital marketing, copywriting and PR skills.
Changemaker who is excited about embedding and championing our new brand.
Motivated communicator who will improve engagement with our stakeholders.
Creative leader who enjoys a proactive and responsive environment.
Impact and evidence champion to influence target audiences, raise awareness and garner support.
Values-led collaborator who will build strong relationships with our team, members and strategic partners.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
Our charity is going through a rebirth, with a new name, strategy and brand identity launching this autumn. This is a pivotal time for a passionate, skilled communicator to join our team. We’re looking for someone to bring the energy and expertise to take us into this new chapter and to new heights, maximising impact and reach.
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
Experience as a communications professional is essential and you’ll be energised by the opportunity to:
- Raise our profile higher within the sector.
- Raise awareness of the range of activities and impacts libraries deliver for children and young people through research, evidence and compelling communication.
- Develop, manage and deliver targeted advocacy for public libraries and schools library services.
- Maintain and cultivate proactive relationships with advocacy and influencing partners to ensure children and young people are always represented in national policy discussions.
- Embed and champion a strong brand, which supports our members and resonates with new stakeholders to ensure we are the ‘go to partner’ for children and young people’s libraries.
- Maximise our use of existing and new research and data to evidence the impact of library services for children and young people’s and schools library services.
- Promote the sector-leading work of our charity, grow our membership and develop new and innovative ways to increase our reach and engagement.
- Develop a strong case for support to attract new funders and supporters.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.
Further information including the role description and application form is available on our website.
Creating libraries of tomorrow with children and young people today.
Pembroke College, Oxford, is seeking to appoint a Donor Relations Officer to play a pivotal role in its fundraising and stewardship programme. This is an exciting opportunity for a motivated individual with excellent communication and organisational skills to contribute to the long-term development of one of Oxford’s most forward-looking Colleges.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. The College has ambitious fundraising goals to support scholarships, academic posts, buildings, and other key priorities.
The Donor Relations Officer will work closely with the Development Manager and Development Director to devise and implement a comprehensive stewardship strategy for Pembroke’s major donors. The role involves producing bespoke donor reports, drafting proposals and gift agreements, coordinating stewardship events, and ensuring that donors receive appropriate recognition and communications. The post-holder will liaise closely with the Finance, Academic, and Communications teams, as well as Fellows, staff, and students, to ensure accurate and impactful donor reporting.
This role offers excellent professional development opportunities and would suit someone with a background in alumni relations, fundraising, customer relations or a related field. The successful candidate will have excellent writing, project management and interpersonal skills, be proactive and detail-oriented, and able to manage confidential information with discretion.
Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.
Role Overview
The Donor Relations Officer role focuses on stewardship and proposal writing. This involves devising a stewardship strategy for major donors, producing reports for donors, and drafting proposals and gift agreements for prospective donors. The post-holder reports to the Development Manager.
Key Responsibilities
The main duties to be carried out by the post-holder include:
Stewardship
- Working with the Development Director and Development Manager, create a stewardship strategy for all major donors, ensuring that everyone receives annual reports on their giving and the appropriate level of recognition.
- Work with the College’s Finance team to obtain annual reports on the status of restricted and endowed funds for inclusion in stewardship reporting.
- Take ownership of the College’s stewardship groups for major donors, namely the Foundation Fellows, Sheppard Circle, and Master’s Circle. Liaise with the Senior Alumni Relations Officer to create and deliver events for members of these groups and devise ways to further our relationship with them individually and collectively.
- Work with the Accounts Office and Academic Office to ensure that restricted funds are used in accordance with their purpose and to track and report on progress to donors in line with relevant gift agreements and pledges.
- Ensure donors receive appropriate recognition in all relevant College publications and other media and work in close collaboration with the Communications team to ensure donors receive relevant College and Campaign communications.
- Work with the Development team, Communications team, and others in College to create an annual report demonstrating the impact of philanthropy at Pembroke for distribution to donors to the College.
- Identify opportunities to publicise the impact of philanthropy at Pembroke through multimedia communications and digital platforms (e.g., videos, newsletters, digital campaigns).
- Once the programme is established there may be opportunities to undertake face-to-face stewardship meetings with donors.
Proposal writing
- Support the Development Director and Development Manager in drafting bespoke proposals for major donor prospects.
- Assist in the production of fundraising documentation to appeal to potential major donors.
- Make effective use of donor records to ensure proposals and reports are data driven.
- Draft gift agreements for major donors.
Internal collaboration
- Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
- Build strong internal relationships with relevant stakeholders to ensure the stewardship programme is supported at the highest level.
- Work with Fellows, staff, and students to obtain reports and other stories relating to the impact of donor funding.
- To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.
The client requests no contact from agencies or media sales.
Associate Director of Performance & Programme Delivery
Central London (hybrid, min 2 days per week in St James’s Park)
Salary: £83,538 + benefits (permanent, full time)
Parkinson’s UK are pushing for better, right here, right now. Everyone in the organisation has a crucial role to play as both drivers and enablers of change. Join them to play your part in making this leading charity Fit for the Future.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. A growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. They have a proud history dating back nearly 60 years and are now on a mission to be fit for the future, ensuring the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years they’re modernising systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and they’re now ready to start an exciting new chapter.
They have been working to get themselves in the best shape to deliver that progress over the next few years, and are looking for ambitious, driven, and purpose-led people to join their team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in Parkinson’s UK story, click here to hear from Ben Clarkson, Chief Finance and Operating Officer
About the role
You’ll play a key role in shaping and delivering the charity’s strategy, ensuring all activities are aligned with its mission and objectives. You will focus on establishing project and performance frameworks, measuring impact, and driving continuous improvement across the organisation.
You’ll ensure that KPIs and outcomes are consistently met, aligning with the charity’s strategic aims and working closely with senior leadership and teams to optimise performance and impact.
What you’ll do
- Build and oversee a high-performing project delivery team, focusing on successful and efficient project execution across the charity.
- Establish and oversee a new PMO function, creating governance and performance frameworks, processes, and tools that ensure effective project delivery and performance measurement.
- Collaborate with senior leadership to define and track KPIs, ensuring they reflect the charity’s goals and measure both project performance and impact effectively.
- Lead cross-directorate collaboration, fostering strategic alignment and driving organisational impact.
What you’ll bring
- Extensive experience in project management, performance monitoring, and impact evaluation, ideally within the charity or non-profit sector
- Proven track record in building and leading teams focused on project delivery, PMO functions. A solid understanding of performance management is essential, and risk management is desirable
- Significant expertise in establishing, creating and implementing project governance frameworks, tools, and templates to support successful project execution
- Solid understanding of key performance indicators (KPIs) and impact measurement techniques, with the ability to translate data into actionable insights for senior leadership
If this opportunity sounds like you, we’d love to hear from you! If you would like more information about the role, please contact Peter Hawkes at Ivy Rock Partners.
Closing date: 8th August
Informal discussion to be held from 1st August
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Transformation Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term contract – 12 months
Location: Office based in London, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.
As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.
Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.
You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.
We are looking for someone with
- Proven track record of successfully delivering complex projects, including budget management of over £250k
- Experience of leading project delivery teams
- Skilled in working across cross-functional teams to align around shared goals
- Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
- Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
- Strong problem-solving, planning, prioritisation, and time management abilities
- Confident in assessing risks and issues accurately and taking appropriate action
- Knowledge of data platforms and CRM technologies is desirable
Please note this is a fixed term role for 12 months.
Closing date for applications: 9:00 on Friday 25 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.
At Social Bite, we believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness through supported employment, housing solutions, and by giving out more than 165,000 items of free food each year through our Coffee Shops and Charity Partners.
To support these vital programmes we fundraise through a variety of income streams as well as deliver annual large-scale campaigns and events to achieve ambitious targets. The role of Individual Giving Manager will play an important part in helping to raise vital funds to support the mission of ending homelessness.
We’re looking for a passionate, creative, and data-driven Individual Giving Manager to lead our individual giving strategy, inspire our supporters, and help shape this evolving area of our work.
This is a job for someone who loves variety, every day brings something new with exciting growth opportunities. You will be a natural people-person, who enjoys deepening relationships with supporters helping them to feel connected, valued and part of something bigger.
You’ll bring experience in building supporter journeys and shaping the donor giving ladder. You’ll be a team-player, and someone who’s not afraid to take initiative all while keeping a positive, can-do attitude.
What you’ll bring to the role:
- Excellent attention to detail
- A hands-on, proactive approach, you get stuff done, and you do it well.
- A natural problem solver with a solutions-focussed attitude
- A self-starter able to work independently
- Excellent relationship building skills
- A people-first mindset, you genuinely care about our supporters, the people we serve and your colleagues
- A compassionate, energetic approach with a high degree of emotional intelligence
- A real team-player, not afraid to get stuck in to help others
- Ability to represent the work of Social Bite to the public with commitment and integrity
- Passion for the mission of ending homelessness and commitment to working to transform the lives of people affected by homelessness across UK
Responsible to: Director of Philanthropy and Marketing
Contract Type: Permanent, full time (37 hours per week)
Salary band: £33,000 – £35,500, dependent on experience
Location: Edinburgh / Hybrid
Closing date: Monday, 28th July 2025 at 12noon
Interviews: Will take place from 30th July, with a potential for second interviews the week after.
We believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness.
The client requests no contact from agencies or media sales.
About Us
The Canalside Heritage Centre is a vibrant and much-loved community hub celebrating the rich industrial and natural heritage of Beeston and the surrounding areas. Since opening in 2017, the Centre has welcomed thousands of visitors through its doors—offering exhibitions, learning programmes, and events that connect people to their local history and waterways.
We’re now seeking a passionate, strategic, and community-minded Heritage Centre Manager to lead the next chapter in our story. This is a key leadership role, responsible for shaping the Centre’s future, driving financial sustainability, and deepening our engagement with the local community.
The Role
As Heritage Centre Manager, you’ll provide strategic leadership and hands-on operational management, ensuring the Centre continues to thrive as an inclusive, engaging, and financially resilient space. You’ll work closely with Trustees, staff, volunteers, and external partners to deliver a dynamic programme of events, exhibitions, and educational activities.
Key Responsibilities
· Leadership & Strategy – Set and deliver a clear vision for the Centre’s growth and long-term sustainability.
· Community Engagement – Build strong relationships with local organisations, schools, and heritage networks to enhance reach and impact.
· Team Management – Inspire and support a dedicated team of staff and volunteers, championing collaboration and professional development.
· Heritage Programming – Oversee the planning and delivery of exhibitions, interpretation, and education initiatives that celebrate local history.
· Income Generation – Maximise revenue through the Centre’s café, retail, venue hire, and commercial partnerships.
· Marketing & Profile-Raising – Lead creative marketing and communications to grow visitor numbers and community visibility.
· Fundraising & Development – Identify and secure funding through grants, sponsorships, and donor relationships.
· Visitor Experience – Ensure a warm, accessible, and enriching experience for all visitors.
About You
We’re looking for a confident leader and creative thinker with a passion for heritage, culture, and community impact.
Essential Experience & Skills
· A strong background in heritage, museums, visitor attractions, or community-focused initiatives.
· Proven experience in leading teams, including staff and volunteers.
· Sound knowledge of heritage interpretation, collections management, and public programming.
· A track record in business development and income generation.
· Excellent communication skills and a natural ability to build partnerships.
· Confidence in marketing and audience development, including digital strategy and PR.
Desirable Experience
· Experience of fundraising and grant writing in a cultural or charitable setting.
· Knowledge of local history, particularly the industrial and waterways heritage of Nottinghamshire.
· Familiarity with the governance and operation of heritage or cultural organisations.
How to Apply
If you’re an inspiring leader with a deep commitment to heritage and community engagement, we’d love to hear from you.
Please submit your CV and a cover letter outlining your suitability for the role
Application deadline: 31st July 2025
Candidates will be expected to attend an initial screening interview and then if successful a second interview with presentation
The client requests no contact from agencies or media sales.
Are you a passionate and strategic policy professional ready to play a key role in shaping the future of social housing? Join Shelter’s Policy Team as a Policy Manager, where you’ll lead innovative, evidence-based policy development focused on boosting social rented homes across England.
About the role
This is an exciting opportunity join Shelter’s Policy Team as the Policy Manager responsible for Social Housing – at a pivotal time after the funding settlement for social housing is announced at the June Spending Review.
The successful candidate will lead policy work and be responsible for managing one Policy Officer. This challenging role means understanding the problems faced by people who come to Shelter every day for help, to enable us to respond to and influence national and local policy. It includes developing innovative and workable proactive policy solutions to fix the nation’s long-term housing problems. Shelter’s Policy Team prides itself on creating well-grounded but creative policy that can challenge any think tank – and winning real world change.
Role specifics
As Policy Officer for Shelter, you’ll drive our strategic campaigning on social housing, working closely with teams across research, campaigns, public affairs, and media to develop impactful, evidence-based policy and campaigns. You’ll identify emerging issues, lead policy development, and produce high-quality analysis and responses to influence government and public debate. You’ll build strong relationships with key stakeholders, represent Shelter externally, and line manage 1-2 Policy Officers, supporting their development and workload. You’ll also deputise for senior leaders when needed and play a key role in embedding our Anti-Racism Strategy and equalities across the team and campaigns.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The team is 7 people strong and sits in the Advocacy and Activism branch of the Communications, Policy, and Campaigns division. The Activism and Advocacy branch includes the Research, Public Affairs, Digital Campaigns and Community Organising teams. Using the latest data, research and intelligence from our services, we analyse the problems in our housing system and identify effective and creative solutions. We are campaigners focused on winning change for people, and we work in multidisciplinary teams like media, public affairs, campaigns and research to develop creative and hard-hitting campaigns. We support our services to identify and campaign for local solutions and lend expertise to our Community Organisers who support communities to fight for change in their area. Our work is grounded in the experience of the people who use Shelter’s services every day and is based on expert research. The Team combines works at a national and local level to tackle the root causes of the housing emergency and fight for home.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Learning and Development Manager
Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits
MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.
At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.
They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.
About the Opportunity:
As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.
Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.
Key Responsibilities:
- Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
- Conduct regular skills audits and create tailored learning pathways across the organisation.
- Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
- Create and deliver management development training covering leadership, compliance, and best practice.
- Design onboarding and induction programmes that set new staff up for success.
- Establish metrics to measure learning impact and foster continuous improvement.
- Build and maintain a central knowledge hub, including external partnerships with learning providers.
About You:
- Experienced in L&D strategy, training needs analysis, and programme design.
- Knowledgeable in HR practices and committed to EDIB principles.
- A confident communicator, able to build trusted relationships across all levels.
- Self-motivated, collaborative and organised.
- Ideally experienced in facilitation, though this is not essential.
How to apply/Interview dates:
Please sign into your CharityJob candidate account to access and view the full attached candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Sunday 27th July 2025
1st stage interviews: 13th August 2025
2nd stage interviews (face-to-face): 20th August 2025