Digital Support Officer Jobs in Bloomsbury, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We exist to fund research into beating blood cancer. In the past 60 years, we’ve invested more than £500 million into blood cancer research which has led to improved treatments and saved lives. Everything we do in the next five years will be based on a single aim – to stop people dying of blood cancer or the side effects of its treatments. We want to put people affected by blood cancer at the centre of everything we do.
As Research Involvement Lead, you’ll be responsible for leading a programme of patient and public involvement in research, a core component of our charity wide involvement strategy.
This role will ensure that our research strategy and funding programme is shaped by the priorities and needs of people affected by blood cancer. You’ll review and refine our processes to ensure they are in line with sector best practice and that they meet the needs of our community of people affected by blood cancer. You’ll further embed effective and meaningful involvement at all stages of the research cycle at Blood Cancer UK.
You’ll also work to support the involvement of people affected by blood cancer in external research and strategic projects across the UK. You will ensure that the research we and others fund is patient focussed and has the potential to accelerate progress and deliver the maximum impact for the communities we support.
Part time applications (minimum 28 hours a week) will be considered for the right candidate, please specify whether you wish to work full time or part time in your cover letter.
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Charity People is thrilled to be working with The Environment Investigation Agency (EIA) in their search for a Part time Individual Giving Officer.
Job Title: Individual Giving Officer
Hours: Part time role, 21 hours
Location: London, 1 day a week, 2 days working from home
Salary: £28,000 - £32,000 per annum, pro rata (depending on experience)
Benefits: Annual leave package of 25 days annual leave (+ days off between Xmas and New Year) + Bank Holidays + day off on your birthday, 4-8% pension contribution, flexible and hybrid working arrangements, mental health and wellbeing support programme
About the organisation
The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.
The Role
The fundraising team at EIA, is responsible for raising income across trusts and statutory funders, as well as raising funds from individuals. The income raised from public fundraising has increased in recent years and they are investing in this area to further increase unrestricted income so that we can conduct even more investigative and campaigning work to protect our natural world.
It is an exciting time to join EIA, as we embark on a new organisational strategy and a new fundraising strategy. This role is crucial to our ambitious plans to step change our public fundraising and ensure the best possible experience for all of our supporters. Your work will help to ensure that our activities inspire the public to give generously to enable us to combat environmental crime and abuse around the world.
Responsibilities:
* Lead on the production of key supporter engagement pieces, the Year in Review and Supporter newsletters, including: curating the content, copywriting, data, as well as liaising with the mailing house and graphic designer.
* Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, digital, regular giving and the weekly lottery
* Work with the Senior Individual Giving Officer on the 40th anniversary supporter engagement activities
* Work closely with the Senior Individual Giving Officer, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
* Monitor Key Performance Indicators (KPIs) to evaluate the success of supporter journeys
* Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
New Supporter Acquisition
* Lead on all aspects of supporter acquisition through digital and telephone channels, ensuring that all campaigns are delivered on time, on budget, and meet the campaign KPIs:
* Weekly Lottery acquisition campaigns - promoting to both new and existing supporters, to acquire new lottery players and raise regular income.
* Digital lead generation and acquisition campaigns - to recruit new cash and regular givers
* Telephone fundraising campaigns - to recruit new, and reactivate lapsed, regular giving supporters using leads from a variety of online and offline sources.
* Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
Requirements:
* Demonstrable experience in an individual giving role in the charity sector
* End-to-end experience of creating successful direct marketing campaigns
* Excellent campaign management and planning skills
* Strong written communication skills and experience of writing compelling and engaging copy
* Good understanding of digital marketing and social media
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.
· Location: Remote with regular travel to Nottingham/London
Applications close at 9 a.m. Tuesday 4th June.
Who we are.
The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.
Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.
About the role.
We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.
Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.
This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.
Who we are looking for.
Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.
If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June.
Charity People is excited to be working Breast Cancer Now in their search for a new Fundraising Products Officer to be part of a newly created fundraising products team
Job Title: Fundraising Products Officer
Location: London, hybrid
Contract: Perm, full time, 35 hours
Salary: £28,381 - £32,001 per annum depending on experience
Benefits: Up to 3 days working from home each week, 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year, Pension plan with a company contribution of up to 8%, Two volunteering days per year, Season ticket and bicycle loan scheme
About the Organisation
With a mission to provide world-class research, life-changing support, and vital information, Breast Cancer Now empowers individuals and communities to take action. From funding groundbreaking research to offering practical advice and emotional support, every step taken with Breast Cancer Now brings us closer to a future where breast cancer no longer threatens lives.
The Role
This is a brilliant opportunity to join a newly created fundraising products team that's responsible for both new and innovative product development and our sector leading virtual events programme. With ambitious plans to expand our supporter-led fundraising offerings over the next three years, supported by investment, organizational backing, and audience insights, this role offers a unique opportunity for growth and impact.
As the Fundraising Products Officer, you'll be instrumental in delivering and refining a diverse range of innovative fundraising products. Your key focus will be on meeting net income targets while ensuring an exceptional experience for our supporters. Reporting to the Fundraising Products Manager and with direct oversight of the Fundraising Products Assistant you'll be driving initiatives to attract, nurture, and retain supporters.
Collaborating closely with colleagues across the community and events teams, you'll contribute to developing new propositions to engage both existing and untapped audiences. Throughout, you'll be encouraged and supported to explore, experiment, and think outside the box.
Responsibilities:
Product and Project Management
- To help plan, deliver and develop portfolio of products, across both virtual events, community and event fundraising disciplines, to achieve KPIs and income targets.
- To project manage and lead on the successful delivery of fundraising products, ensuring clear schedules are in place and internal teams and other stakeholders are briefed and managed appropriately.
- To develop and deliver communication and content plans, maximising engagement from supporters and, in turn, remittance and average gift.
Supporter Care and Stewardship
- To help develop, and lead on the delivery of, effective and engaging cross-channel supporter journeys for participants including, but not limited to, email, social and direct mail, and develop resources, content and materials as required.
- To test and optimise supporter journeys to maximise remittance, average gift and retention, taking recommendations forward to provide the best possible supporter experience and ensure KPIs are met or exceeded.
Marketing and Digital
- To work with the fundraising products manager, internal teams and the community & events marketing team to develop effective marketing activity.
- To help develop approaches and assets, such as content and resources, for products in your care to drive engagement from supporters, remittance and average gift, across a range of channels.
- To work with digital engagement and the community & events marketing team to monitor and report on performance, including the most effective channels, creative and audiences, to help ensure investment is maximised.
About You
Ideally, you will be someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship experience.
You'll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You'll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
We are looking for a creative, ambitious and supportive team member to work across the fundraising and communications department and help us build awareness and engagement with our key audiences, especially hospital teams.
As Communications and Fundraising Assistant, you will play a particularly prominent role in telling the story of what Charity funding makes possible at King’s – generating high quality content to communicate the difference we’re making, and helping our communications officer to bring it to life it on our digital channels. It will suit somebody who uses social media extensively in their personal life and can draw on that insight to help the team connect with our audiences.
Key Tasks
- Working with the Communications Officer to create content for websites, digital platforms, social media, email campaigns and other channels. This includes the Trust’s Inside King’s magazine as well as our own channels. It could involve interviewing staff, patients and volunteers, creating films, taking photographs.
- Organising, distributing and updating the Charity’s marketing materials around the Trust, including posters, leaflets and banners.
- Helping to maintain the Charity’s social media presence, creating and scheduling engaging content across Facebook, Twitter, Instagram, and LinkedIn, producing analytics reports and using insights to inform future strategy.
- Developing our use of Sharepoint as an internal communications channel, and maintaining the Charity’s presence on the King’s staff intranet.
- Helping the Communications Officer keep our website fresh and engaging, identifying key user journeys and supporting colleagues across the charity to use the website to achieve business goals.
- Acting as a champion for the Charity’s work by attending regular events and assist in delivering internal engagement opportunities, such as fundraising events, celebrations, and so on.
- Generating reports on the team’s KPIs across all digital platforms, helping to improve user journeys across our digital platforms.
- Keeping communications and fundraising systems running smoothly, including the media library, filing systems, budget, and planning and reporting processes.
- Building effective relationships with digital suppliers such as website agency.
- Acting as an ambassador for and representing the Charity in a professional and efficient manner.
Person Specification
- Experience of working or volunteering in marketing or communications in a professional environment.
- Experience of supporting an organisation’s digital presence across social media, website, email marketing and internal channels.
- Extensive personal experience of using social media platforms
- Understanding of basic digital analytics tools and processes, such as Google Analytics.
- Experience of creating communications and marketing content and materials in adherence with brand guidelines.
- Ability to express ideas clearly to a wide range of audiences, turning complex information into compelling.
- Experience of using website content management systems (ideally Drupal) email marketing software (we use DotDigital), social media management tools (Hootsuite) and design programmes (Adobe Creative Suite).
- Experience of working with external suppliers and agencies to support the delivery of impactful communications.
- Photography and video production and editing skills.
- Confident and proactive, with strong sense of initiative.
- Excellent planning, time-management and organisational skills.
- Ability to build good professional relationships with partners, supporters and suppliers.
- Approachable and helpful, with a can-do approach.
- Ability to articulate our vision and mission with passion.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than one page on setting out how you meet the criteria via the Charity website by Thursday 30th May at 23:59:59.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an Interim External Affairs Manager to help lead our communications activities from 24 June 2024 to 31 December, while our permanent External Affairs Manager is on sabbatical. This is a particularly exciting time to join the team, as we seek to maximise our impact ahead of the next general election and develop our strategy for the next few years.
The successful candidate will help to manage the day to day work of the External Affairs team, including supporting colleagues to enhance our reach on social media and digital channels, deliver our events programme and deepen our impact with key audiences.
You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you.
This is a diverse role and will include:
Communications and events
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Working with Head of External Affairs and Income (EA&I) to manage the External Affairs’ team’s day-to-day work, including supporting the team with social media, website and press relations
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Working with Head of EA&I to deliver communications strategy
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Overseeing and project managing the charity’s events programme
Leadership and management
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Leading External Affairs team catch ups and project planning
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Line managing an External Affairs Officer and an Intern with a focus on professional development
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Providing sign-off on a number of areas, including those that carry some risk to the charity
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Working with the Head of EA&I to collect key management information to report on the impact and reach of external affairs activities to the CEO
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Assisting with the charity’s other activities as required.
Influencing and stakeholder management
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Working with the Head of EA&I to manage and deliver the influencing strategy, including helping to deliver campaigns.
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Supporting team with public affairs engagement
Essential skills and qualities:
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A comms all-rounder who can help lead and manage our busy External Affairs team.
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Excellent written and verbal communication skills, including the ability to tell a clear story and to tailor content for different audiences.
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The ability to guide colleagues in producing a range of content for different platforms and audiences, including via social media, digital and press relations.
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The capacity to juggle competing priorities, and to help guide others in doing so.
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Strong project management, organisation and decision-making skills.
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Experience of organising events (particularly online) and an understanding of different tactics to engage audiences.
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A creative self-starter who can take the lead in identifying and acting upon opportunities to increase the impact of our communications activities.
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Strong reputation management skills.
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The ability to support and develop junior colleagues.
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An interest and/or background in campaigning.
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A commitment to equality, diversity and inclusion.
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A passion for improving the lives of people with money and mental health problems.
The client requests no contact from agencies or media sales.
Are you empathetic, creative, and digitally savvy?
Do you love nurturing relationships with donors, and engaging them with a cause they love?
And are you highly organised when it comes to planning and managing projects?
This role joins our Fundraising Team to inspire members and donors to support Surfers Against Sewage and protect the ocean.
Leading our membership, donor development, and legacy programmes, you’ll help raise +£3mil in total each year as a team, to fund our ocean-saving campaigns. You’ll develop and deliver the membership programme, ensuring members feel valued as an integral part of the SAS community, and communicate the impact of their support.
Taking an insight-led approach, and working closely with our Senior IG & Supporter Engagement Officer (Acquisition), you’ll ensure new members and donors have an exceptional onboarding journey, as well as ongoing stewardship. You’ll also work together to plan and deliver annual appeals, collaborating and coordinating with teams across the charity to raise significant unrestricted income.
You’ll nurture relationships with our legacy pledgers, in-memory and mid-value donors, both reactively and at key moments throughout the year. And in the longer term, you’ll continue developing and marketing our legacy offering.
If you are intrigued by this opportunity and wish to learn more please visit our website's job opportunities page and download our Recruitment Pack.
Our mission is to engage, inspire and unite communities to protect our oceans, rivers and lakes against sewage and plastic pollution.
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser? Do you have a good understanding of fundraising and marketing principles?
We are looking for a Marketing Officer who will be responsible for supporting the exploration of ideas for various marketing and fundraising activities, contributing to the development of the annual fundraising & marketing plans and budgets, supporting new and existing fundraising and marketing appeals and projects, maintaining integrity of information held on the supporter database, monitoring campaign and project performance including Key Performance Indicators (KPIs), liaising with internal and external suppliers and stakeholders and where assigned, oversee a caseload of donors or volunteers (e.g. fundraisers, church reps or speakers), ensuring that they are trained, resourced and supported appropriately.
If that's you, then we would love to hear from you!
Do you have the following experience?
- Multi-channel marketing experience across a variety of media channels including direct mail, press and digital channels
- Understanding of various marketing techniques
- Proven experience of database or CRM management
- Work Package management experience
- Project management skills, with the ability to undertake multiple projects
The successful candidate will have:
- The ability to prioritise and meet deadlines with minimal line management input
- Excellent oral and written communication skills with ability to write reports and creative briefs
- A good understanding of budgeting and financial data
- The ability to work under pressure and manage a varied workload
- Excellent IT skills
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Global Communications Officer
Reporting to: Senior Global Communications Manager
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London
Salary: £27,000-£30,000
Street Child, a rapidly expanding international children's charity, are searching for a dynamic, confident individual with a passion for communications and a drive to make a difference. We need a Global Communications Officer who is adaptable, personable, and ready to tackle any task with gusto!
This is a real opportunity for a talented individual to drive forward their career in communications, working at the heart of our busy MMC (marketing, media and communications) team. If you're a proactive communicator with a passion for making a difference and the flexibility to take on diverse tasks, apply now and be a part of our dynamic team! Bottom of Form!
In this role you will be instrumental in enhancing the communication capabilities of our global programs and local partners. You will also be responsible for cultivating and nurturing celebrity partnerships, both existing and new, to support our mission. You'll collaborate closely with fundraising teams to create impactful collateral and refine fundraising strategies.
This role will report directly to our Senior Global Communications Manager but work closely with our fundraising teams and frequently support the rest of the organisation across programmes and global fundraising.
Supporting global programmes and local partners (30%):
- Identify compelling stories and program updates for amplification on Street Child's channels.
- Enhance in-country communication capabilities by creating materials and providing training.
- Assist program participation in external events and integrate communication plans into project timelines.
Developing celebrity partnerships (30%):
- Maintain relationships with celebrity supporters and drive partnership plans.
- Secure high-profile support for our activities and manage social media coverage sensitively.
- Identify and engage new high-profile supporters and advise colleagues on partnership strategies.
Communications resource for fundraising teams (20%):
- Provide communication support for fundraising events and community resource generation.
- Establish communication calendars and plan for fundraising initiatives.
Wider MMC Support (20%):
- Manage our digital asset bank and ensure best practice use.
- Monitor key metrics, deliver the Annual Report, and maintain our brand identity.
- Represent Street Child internally and externally and fulfill other role-related duties.
The location for this role is in London, with a willingness to work in our London office three, or more, days of the week.
Street Child began working in Sierra Leone in 2008 with one project for 100 children. In just 15 years we have reached over 1,000,000 children across more than 20 countries. Powerful, imaginative, professional, and at times brave, communications and story-telling have been a key driver in our early development - and will be equally critical if we are to continue to grow our impact for children living in the world's toughest contexts.
To apply, please submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role - ideally ASAP. We are reviewing applications and interviewing on a rolling basis.
Pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy. Street Child welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Internal Communications Officer
(UK Wide)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4257)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, working at the nearest Sustrans Hub with the flexibility to work from home
About the role
This is an exciting opportunity to work with Sustrans as part of our Strategic Communications team.
As the Internal Communications Officer you will work collaboratively with diverse teams across the organisation, to schedule and produce a range of inspiring, informative and engaging internal communications.
Working with the Internal Communications and Engagement Manager, you will conceive and create compelling content for a range of channels including Sustrans intranet and a weekly newsletter. You will also help manage and run Sustrans monthly all-colleague webinars.
This role will actively enable further development of employee engagement and will support several strategic change-related projects across the charity.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have excellent communication skills including an ability to communicate a range of issues and concepts for different audiences using a variety of communications channels.
You should have excellent interpersonal skills and an ability to develop and maintain relationships with a wide range of internal stakeholders at different levels and locations.
You should have the ability to use your own initiative to create content that increases staff engagement.
You should be able to plan and prioritise a varied and heavy workload to meet deadlines.
You should have the ability to work with senior colleagues on potentially confidential or sensitive issues.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 26 May 2024
Interviews will take place in via MS Teams during the week commencing 03 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
£37,300 - £40,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Ready to dive deep into the world of data and turn insights into action? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, leading to impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.
As our Senior Data Insight Analyst, you'll be at the forefront of understanding customer behaviour to steer our decision-making process. Working closely with our Data Insight and Analysis Manager, you'll devise the optimal approach to using our data to unearth valuable insights that inform our strategy and tactics.
What’s more - you'll be the driver of a variety of analyses that shape the future of our planning and review processes. Plus, you'll get hands-on in designing interactive business dashboards that bring data to life, fostering a culture of visual analytics across the organisation.
Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform. Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour that will guide future campaign initiatives.
With collaboration across the organisation of high priority, you'll work closely with various stakeholders to optimise data usage, share best practice, and champion an insight-driven culture throughout the organisation. As a key member of the insight team, you'll lead the charge in prioritising data and insight in everything we do.
What we want from you
We're on the lookout for a Data Insight Analyst who's ready to dive deep into the world of data-driven decision-making.
If you're someone who gets a kick out of using data to tackle real-world challenges and shape organisational strategy, then you might just be the perfect fit for our team. You'll need to be comfortable working with large datasets, flexing your data mining and customer profiling muscles.
Experience-wise, we're looking for someone who's no stranger to analytics software like Tableau, Faststats, or similar tools. When it comes to databases, you should be fluent in SQL and have an ability to optimise the use of data from across various sources.
First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.
Apart from excellent analytical skills, you’ll have an inquisitive mind and love solving problems. We are looking for a strong communicator, confident at delivering your analysis outcomes whether that’s to a room of colleagues or chatting with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.
So, if you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 2nd June 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 17th June 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Prospectus is delighted to be working with Your Place for their new Senior IT Operations Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a part time role (3-4 days) being offered on a permanent basis.
As the Senior IT Operations Officer, you will be the welcoming face for new team members, ensuring they're equipped and trained on systems for a seamless onboarding experience.
Additionally, the Senior IT Operations Officer will be responsible for coordinating, planning and leading IT-related services and activities and developing IT related policies and procedures. The role will also provide technical and administrative support to departments and users to ensure that they can make optimum use of the organisation’s IT networks, systems, and associated hardware and software.
You will be responsible for promoting digitalisation initiatives across the organisation and have the responsibility for managing the IT budget and procurement, overseeing implementation and maintenance of IT systems and technologies that support strategic and digitalisation aspirations.
This role will work with members of all teams across the organisation with a particular emphasis on the Strategic Management Team (SMT).
To be considered for this role will possess excellent IT skills, especially in Office 365 and Windows 10 Pro. You should know your way around computer systems, how to keep them secure, and how to manage networks and databases with hands-on experience with computers, networks, and cloud-based systems. Furthermore, the ideal candidate will have excellent communication skills and will enjoy training and onboarding new team members, ensuring a smooth transition into the organisation.
This is a great opportunity for IT professionals to contribute to a noble cause and make a meaningful impact.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.