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The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.
We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.
Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Friday 10th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
We’re Hiring: Chief Executive Officer
Salary: £75,000 – £80,000 + pension
Location: Northamptonshire (flexible, with min. 3 days on-site)
Closing date: 5pm, Friday 3rd October 2025
Age UK Northamptonshire is looking for a dynamic Chief Executive Officer to lead us into our next chapter.
We are the leading local charity supporting older people across the county—providing advice, companionship, and essential services to 18,000+ people every year.
As our long-serving CEO retires, we need an inspiring, strategic leader who can:
✅ Champion older people as a trusted advocate and spokesperson
✅ Lead a dedicated team of 140+ staff and 260+ volunteers
✅ Strengthen partnerships and income streams to ensure sustainability
✅ Build on our proud history while driving innovation and growth
About You
You’ll bring:
- Proven senior leadership experience in a complex organisation
- Strong financial and strategic planning skills
- Excellent communication and influencing abilities
- Integrity, energy, and resilience to lead by example
Knowledge of the voluntary sector, health, social care, or issues affecting older people is highly desirable.
Interviews take place in October. If you have any questions then please use the above email.
Be the voice for older people in Northamptonshire. Lead us into the future.
Please note that applications must include both a CV (maximum 3 pages) and a written supporting statement (maximum 1000 words) addressing the person specification and your motivation for joining us. Applications submitted without a supporting statement will not be considered.
We kindly ask all candidates to ensure their application includes both documents before submission.
Our vision and mission statement Age UK Northamptonshire cares for older people. We help them to make the best of life and to have a secure and dign

Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures.
The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil.
The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing.
The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement.
Key Responsibilities we will entrust you with:
Policy and government engagement
- Support ISEAL´s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective
- Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL’s policy engagement work
- Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues
- Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL’s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes
- Contribute to establishing engagement and influencing strategies and to the development of ISEAL’s policy positions
- Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge
- Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues
- Facilitate webinars and workshops on policy related topics
Other
- Track policy developments and analyse how they affect sustainability systems, ISEAL and its members
- Help shape ISEAL’s work on global policy engagement and outreach in the next strategy period
- Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics
- Support ISEAL’s member-facing policy activities liaising with the rest of the team
- Provide policy advice and analysis as requested on priority topics
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Experience, Knowledge and Attributes
- Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience
- Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement
- Good working knowledge of the sustainability policy landscape and key debates in the space
- Strong skills in policy analysis and policy intelligence
- Excellent written and spoken English communication skills
- Excellent writing skills and ability to synthesise information
- Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence
- Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office
Additionally desirable
- Other languages: Spanish
- Prior experience working with remote manager and team
- Exposure to working on strategic policy questions
- Experience in tracking, engaging in development issues in global south countries
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a fixed term 12 months contract from December 2025 / January 2026
Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org.
Deadline for applications is 24 September 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 1-3 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 7-9 October
Panel interviews (Teams): w/c 13 October
Decision: w/c 20 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Head of Finance - Interim | £545 per day (Umbrella) | Hybrid | Midlands | 3 months +
For a Children's Trust providing support and social care for children, young people and families in the Midlands, we are recruiting an Interim Head of Finance. Reporting to the Director of Resources, this is a key role in the strategic leadership team helping shape the future of care and support for young people in the area. This role will develop and implement financial strategies, lead the finance function through planning, managing and delivering, and will provide sound advice and decision-making support for the senior leadership team. This roll will be custodian of all financial regulations, statutory requirements and internal policies. The role will be for at least 3 months but could be extended / made permanent.
Main Duties:
- Lead all financial aspects of the Trust including financial planning, management and reporting
- Provide strategic financial advice to the Director of Resources and wider executives to ensure financial and legal obligations are met
- Develop the short-medium-and long-term financial strategy, budgets and forecasts
- Oversee all financial transactions and operations to provide sound financial controls
- Prepare and present all financial reports, annual accounts and management information
- Support stakeholders with budgeting, forecasting, and financial planning
- Lead and manage the Finance teams through mentorship and innovation
- Seek improvements to processes and procedures, and improving the financial literacy of non-finance stakeholders through insightful business partnering
Person Specification:
- Qualified Accountant (CIPFA, ACA, ACA, CIMA)
- Experience working at senior level within Local Authority, Government, or Children's services
- Experience of developing and implementing financial budgets and forecasts
- Experience of managing and delivering complex programmes of work
- Experience of providing leadership and direction and partnering executives
- Experience of managing and understanding Local Authority financial issues including financial objectives, complex budgets and strategies relating to service objectives
- Knowledge of national and local policy contexts, and the application of operational policies, statutory regulations and government guidance
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We are looking for someone to lead our home energy retrofit services, instilling a culture of high performance and outstanding results. You will have retrofit experience which will help to build our paid-for whole-house retrofit services, secure funding through publicly funded programmes and identify wider funding opportunities. Working with the Director of Household Energy Services (HES) and as a member of the HES Leadership Team, you will deliver a clear vision and strategic direction for the retrofit team. You will also participate as a member of the wider Senior Management Team (SMT).
Pay and conditions
- The role is full-time (37.5 hours per week) however, we are prepared to be flexible and will accept offers from those who would prefer part time work of 30 hours.
- The salary will be £48,726 to £58,365.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
- Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
- Ensure that organisational planning systems are up to date and provide an accurate report to the Director of HES and the SMT.
- To work with retrofit project managers to help maintain effective financial controls of our retrofit projects, and provide the Directors of HES and Development with up-to-date projections of spend and expenditure.
- To take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
- To oversee line management and professional development of all retrofit staff.
- To work with the Director of HES to identify and create new opportunities for CSE to deliver our strategic objectives in relation to retrofit.
- To provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant, and to enable the provision of retrofit expertise to other projects across CSE..
- To provide input to the organisation’s business plan with respect to retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
- To share with other Heads of Team collective responsibility for the day-to-day operation of the organisation, representing the HES team’s retrofit work as a member of the SMT.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths/English GCSE or equivalent.
- Knowledge of a range of energy efficiency and low carbon technologies.
- Knowledge of the policy framework and funding landscape for retrofit programmes
- Extensive experience of delivering retrofit project services or programmes.
- Experience of working with installers of energy efficiency measures and low carbon technologies.
- Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
- Line management experience.
- Excellent reporting and analytical skills.
- Excellent written and verbal communication skills, experience of writing effective technical or non-technical summaries of complex issues.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent via the email address in the 'Information for Applicants'.
The closing date for applications is 5pm on Friday 12 September 2025.
If you have not heard from us by Monday 15 September, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Wednesday 17 September 2025, though subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Finance Business Partnering
£50,718 - £53,387
Location, based out of any of our offices with Hybrid working available
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Finance Business Partnering, you will provide strategic financial partnership to the Director of Contract Relationship Management in order to support, challenge and influence performance against all contract deliverables.
Role model comprehensive and collaborative financial support including insight, risk identification, risk mitigation and business solutions to drive high performance, including an understanding of WEA MIS and Learning delivery.
Reporting to the Chief Finance Officer, the successful candidate will ensure the totality of contracts are accounted for accurately and provide robust financial forecasts to support the wider financial performance of the organisation through the development of a team of Financial Contract Delivery Partners.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website.
The client requests no contact from agencies or media sales.
CEO
We are looking for an experienced leader to join the charity in this part-time role.
Position: CEO
Location: Milton Keynes
Hours: Part-time, 3 days/22.5 hours per week
Salary: £65,000 pro rata
Contract: Permanent
Closing Date: 17 September 2025
The Role
The current CEO, Denise Stygal-Watson, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. We have a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward.
Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for our growth and commercially minded, our new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for Age UK Milton Keynes, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us.
Main responsibilities include:
- Strategic leadership and vision
- To provide clear and forward-thinking leadership to ensure Age UK Milton Keynes remains resilient, relevant and impactful in a changing environment
- Financial leadership and fundraising
- To grow income from all sources, encouraging new avenues of income generation through services and growth.
- To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources.
- Governance and compliance
- Service development and delivery
- To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes
If you feel you are the right person to join our board, we would be delighted to hear from you!
About You
We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level – ideally gained in the corporate sector.
You will also have:
- Substantial experience of business planning development and delivery
- Financial acumen – experience of financial management and control, including budget oversight and cost control
- Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change
- Track record in driving and supporting fundraising growth, developing networks and working with funding partners
- Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar
- Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation
The Organisation
Age UK Milton Keynes was established in June 1978 as Age Concern and became Age UK Milton Keynes when Age Concern and Help the Aged were merged in 2011. Age UK Milton Keynes is a local independent charity working to improve the quality of life for all older people living in Milton Keynes.
At Age UK Milton Keynes we are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee/volunteer to feel respected and able to give their best. In the search for our new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that our work only benefits from a truly diverse staff team.
You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PR and Communucations Manager
Responsible to: Head of Fundraising and Communications
Hours: 35 hous per week
Location: Hybrid working, home and office based - Amersham, Buckinghamshire
Job Description
We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.
From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.
The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.
If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.
Responsibilities to Include:
PR & Media
· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.
· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.
· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.
· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.
· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.
· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.
· Manage nominations for relevant awards to gain recognition and support for the charity.
· Pursue and implement strategic media partnerships to enhance visibility and outreach.
· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events
Content Creation & Storytelling
· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.
· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.
Celebrity and Talent Management
· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors
· Build authentic relationships with a network of celebrities and influencers to champion our cause.
· Create memorable moments and engaging content with famous supporters that resonate with audiences.
· Ensure our values and vision are highlighted in every celebrity collaboration.
Communications
· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities
· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.
· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.
· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.
· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.
· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.
· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation
· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.
· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.
Teamwork & Administration
· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.
· Monitor and share relevant charity and media with the wider team and Trustees
· Keep shared drive and CRM (Beacon) records up to date.
· Participate in team meetings across fundraising, programmes, and communications.
Other Information
This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.
- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.
- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners. There is flexibility with hours during the working week in acknowledgment of this.
- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.
- The appointment is subject to the satisfactory completion of a probation period.
- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.
- The post holder will have the right to work in the UK.
Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.
This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.
Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.
We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity. As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.
Main Duties & Responsibilities
Policy and Governance
- Assist with organisation of trustee meetings.
- Maintain up-to-date records of policies, procedures, and statutory documentation.
- Support compliance with Charity Commission requirements.
- Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
- Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
- Support audits in the UK and of international affiliates.
- Liaise with trustees and external partners to support governance processes.
People
- Support recruitment processes across teams including advertising, and onboarding.
- Maintain accurate and confidential staff and volunteer records in line with GDPR.
- Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
- Assist with the effective communication and implementation of policies and procedures.
General
- Any Other duties as required
Essential Skills & Experience
- 2 + years’ experience in HR or governance administration.
- Excellent organisational and communication skills.
- Ability to manage sensitive information with discretion.
- A strong team player.
- A passion for animal welfare.
- Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
- Understanding of charity sector and compliance requirements.
- Qualified to degree level or with a relevant recognised qualification.
- Self-motivated and proactive.
- Diligent with excellent attention to detail.
- The right to work in the UK.
- Proficiency in English.
- A full drivers’ licence.
Desired Skills & Experience
- Experience of working with diverse teams in low resource environments.
- Experience working in rapidly growing organisations.
- Knowledge of employment, safeguarding and/or charity law.
- CIPD, ICSA or similar qualification (or working towards)
To give vulnerable animals around the world access to free life-saving veterinary care.




The client requests no contact from agencies or media sales.
This growing and powerful charity is ambitious and committed to supporting young people affected by violence and their families. As their new Finance Officer, you’ll play a key role in making sure every penny is managed with precision, transparency and purpose, helping them make a bigger impact in the communities we serve.
About the role
Location: South East London, a short walk from Peckham Rye station (with some flexible working)
Salary: £26,000 – £30,000 per annum, depending on experience
Contract: Temporary (strong possibility of a temporary to permanent transfer)
Hours: 35 hours per week
You’ll be the go-to person for all things finance, working closely with the Director of Finance and Operations. From processing day-to-day transactions to supporting annual audits, you’ll ensure their financial systems run smoothly and in line with best practice for charities. Your role will involve:
- Processing accounts payable and receivable with accuracy and timeliness.
- Preparing monthly management accounts and variance analysis.
- Managing staff expenses and ensuring policy compliance.
- Assisting with budgets, forecasts, VAT returns, Gift Aid claims and payroll.
- Reconciling bank accounts and ensuring financial records are audit-ready.
- Tracking restricted and unrestricted funding streams to meet donor reporting requirements.
About you
You’ll bring at least two years’ experience in a financial role (ideally within a charity) and a working knowledge of VAT, Gift Aid and managing diverse funding streams. You’ll have:
- Great attention to detail and the ability to meet deadlines.
- Confidence with Excel and ideally Xero.
- A knack for explaining financial matters clearly to non-finance colleagues.
- A proactive, problem-solving mindset and a collaborative approach.
An AAT qualification (or equivalent) would be great, but what really matters is your ability to keep the finances watertight while sharing their passion for the mission.
Why join us?
- Flexible working arrangements to support work–life balance.
- The chance to be part of a passionate, close-knit team.
- Work that directly contributes to safer, stronger communities.
- Opportunities for ongoing professional development.
If you’re looking for a finance role where your skills directly help to change lives, this is your opportunity.
To apply for the position of Finance Officer through TPP Recruitment please send your CV.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Ideal role for a company accountant / bookkeeper (must be at least AAT qualified) to manage the day-to-day accounts, as well as to contribute to the wider operations of this highly successful education provider that runs schools and teacher training using the Montessori approach.
Specifically, as Finance and Operations Officer, reporting to the Head of Finance and Administration (HoFA), your remit will include:
- accounts receivable/payable, credit control, reconciliations, and audit preparation;
- providing financial and operational support to staff throughout the organisation;
- supporting HoFA to prepare and deliver accurate and regular management accounts, budgets and forecasts, one-off finance reports, and grant reporting;
- overseeing facilities management, ensuring the maintenance and security of all buildings;
- working with School and Training Centre staff to carry out risk assessments where appropriate and monitor all sites to ensure that they are carried out and comply with risk assessments; and
- overseeing Early Years Funding (EYF) for all school sites.
Key requirements include:
- AAT qualified or working towards a recognised accounting qualification (e.g. ACCA, CIMA)
- strong numeracy skills and confidence handling financial information, with experience of bookkeeping or finance systems (e.g., Sage 50) or a willingness to learn
- an understanding of facilities, health and safety, and data protection.
Equally important will be your excellent organisational skills; your initiative; a hands-on approach and a proven track record of seeing projects through to completion. Good oral and written communication skills are also key.
Experience within a school and / or not-for-profit organisation is desirable, albeit not essential. Experience with grant management processes would also be highly desirable.
The Maria Montessori Institute offers a generous starting salary plus excellent benefits, including CPD opportunities, pension contribution, life assurance, 32 days' holiday plus bank holidays, lunch onsite during term time, cycle to work scheme and an employee assistance programme.
To apply, please email your CV and supporting statement (to be a maximum of 2 pages) to Jonathan McIntyre, Managing Director at CJA Group by clicking apply.
Your supporting statement is a vital part of the application process: applications submitted without a supporting statement will not be considered.
Closing date: midnight on Sunday 7th September 2025.
MMI is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Statutory checks including a satisfactory DBS certificate and references will be a requirement for this role. This role is classed as regulated activity with children and is exempt from the Rehabilitation of Offenders Act, 1974
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Good Food Oxfordshire
Good Food Oxfordshire (GFO) is a dynamic and impactful organisation dedicated to fostering a sustainable and healthy food system across Oxfordshire. We bring together a diverse network of individuals, community groups, and organisations to drive positive change in how food is produced, distributed, and consumed. Our vision is that everyone in Oxfordshire can enjoy the healthy and sustainable food they need every day.
We’re entering an exciting new chapter and we’re looking for a passionate Chief Executive Officer to lead us forward.
The Opportunity: Chief Executive Officer
This is a pivotal leadership role at the heart of Oxfordshire’s sustainable food movement. As CEO, you’ll be responsible for shaping and delivering GFO’s strategic direction, strengthening our partnerships, raising funds and ensuring our work continues to drive meaningful change. You’ll lead a passionate team, represent GFO at the highest levels, and oversee the delivery of our flagship projects and campaigns.
This could be a full-time or part-time role; we believe in flexibility and welcome conversations about alternative working arrangements. The successful applicant will ideally be based within Oxfordshire and able to work from our Oxford office at least two days a week.
This is a hands-on leadership role where you’ll balance strategic vision with operational oversight, stakeholder engagement, fund raising and team development.
Salary: In the region of £50,000 per annum, depending on experience (FTE)
This role could be full-time or part-time at 0.6 FTE for the right candidate. A 0.6 FTE role would have a salary of £30,000 per annum. We value work-life balance and are open to flexible arrangements.
What You’ll Be Doing
Leadership & Team Management
You’ll lead a small, passionate team with empathy and clarity, building on a culture that values collaboration, wellbeing, and purpose. Your role will be to guide, empower and support staff, ensuring they have the tools, confidence, and direction to thrive.
Strategic Direction & Governance
Working closely with the Board of Directors, you’ll shape and deliver GFO’s long-term strategy. You’ll ensure our vision remains bold and relevant, while adapting to new opportunities and challenges. You will also work closely with our Board, helping them stay engaged and informed.
Income Generation & Profile Raising
You’ll lead on fundraising and income generation. Whether securing grants, developing new revenue streams, or cultivating strategic partnerships, you’ll ensure GFO remains financially resilient. You’ll also be our main public voice, raising our profile across Oxfordshire and nationally, and advocating for a fairer food system.
Financial Management & Resource Planning
You’ll oversee budgeting, financial planning, and resource allocation to ensure GFO’s financial sustainability, balancing ambition with responsibility. This includes working with the team to make informed decisions about staffing, project delivery, and operational priorities. .
Programme Oversight
While you won’t be managing projects day-to-day, you’ll provide strategic oversight of our key initiatives—including OxFarmtoFork and our journey toward Sustainable Food Places Gold accreditation. You’ll ensure our programmes are well-resourced, aligned with our mission, and delivering meaningful impact across the county.
Community Wealth Building & Social Enterprise Support
You’ll champion inclusive economic models that empower communities and strengthen the local food system. Supporting social enterprises and community-led initiatives will be central to your work, helping build a food economy that’s fair, resilient, and locally rooted.
Stakeholder Engagement
You’ll nurture relationships with a wide range of stakeholders from senior contacts in local councils and national networks, to grassroots food groups and community partners. Your ability to listen, connect, and advocate will be key to building trust and driving collective action across sectors.
What You’ll Bring
- Proven leadership experience, ideally in the non-profit, food, sustainability or community development sectors
- Strategic thinking and the ability to translate vision into action
- High integrity, professional and reliable, building trust with a huge range of stakeholders
- Excellent communication and relationship-building skills
- Strong financial acumen and experience managing budgets
- A track record of successful fundraising and income generation
- Passion for food justice, sustainability, and community empowerment
- Experience working with Boards and governance structures
- Understanding of local government and policy environments
If you don’t tick every box but bring energy, integrity, and a collaborative mindset, we’d love to hear from you. We especially welcome applicants with diverse lived experiences.
Benefits of Working at Good Food Oxfordshire
Our commitment to your well-being, growth, and a thriving work environment is reflected in these benefits:
Flexible & Inclusive Work Policies
- Flexible hours (core hours between 9am and 3pm) and hybrid working
- Acas-aligned parental, menopausal, and EDI policies
Unique & Mission-Aligned Perks
- Annual celebration, team socials, and Food Summits
- Free tickets to Oxford Real Farming Conference and other key events
Investing in Your Growth
- Training and development budget
- Quarterly reviews with the Board to support your leadership journey
Competitive Compensation & Support
- Competitive salary with annual reviews
- Travel and tech budget to support your work
A Collaborative & Supportive Hub
- Team office and co-working space at Makespace
- Cycle to work scheme, bike storage, and access to Share Oxford’s Library of Things
Everyday Comforts & Community
- 8% pension scheme (5% from GFO, 3% from employee)
- 25 days holiday plus 8 bank holidays
- Weekly BYO team lunch and free tea and coffee at Makespace
Apply Now
Join us in shaping the future of food in Oxfordshire. Send your CV and a cover letter outlining your suitability for the role. Applications close on Monday 28 September 2025, midday.
Good Food Oxfordshire is a dynamic, non-profit organisation working to create a fair, healthy and sustainable food system for everyone in Oxfordshire.
The client requests no contact from agencies or media sales.
Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)
About the Organisation
We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.
After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.
We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.
Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.
About the Role
Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area
In this role you will:
- Provide 1-to-1 advice and advocacy and group sessions in community setting
- Deliver information sessions or workshops to help families navigate support services.
- Offer tailored signposting to local, educational, health and social care resources.
- Develop strong relationships with professionals at all levels and advocate effectively when challenges arise
You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.
We are Looking for someone who:
- Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
- Has a knowledge and understanding of at least two of the following areas:
- Adult/children social care
- Special Education Needs and the Children and Families Act
- Health (including mental health services, Continuing Health Care)
- Housing
- Youth services
- Understands the challenges faced by families of children with disabilities/ SEND.
- Can build trust with diverse communities and communicate clearly and empathetically.
- Is confident delivering group sessions or workshops
- Can maintain accurate case records and work with safeguarding procedures.
What We Offer:
- A supportive, flexible working environment
- Regular supervision and training opportunities
- The chance to make a real difference in people’s lives.
Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Job title: Internally this role will be known as RPL Integrated Neighbourhood Team Lead
Location: The role is primarily based at the Crisis Brent Skylight in Harlesden ( 1-2 Bank Buildings, High St, NW10 4LT), some local travel may be required.
Contract: 12-month fixed term contract
About the role
This is an exciting new role in Crisis to lead on the practical development of Brent Council’s neighbourhood working approach in Harlesden and feed into Crisis’s new strategy, building on our experience of place-based work in Brent, developing new approaches to preventing homelessness and income insecurity and leading on local system.
The postholder will be line managed by Crisis Brent Skylight Director and is supported by Brent Council’s Head of Place Leadership.
You will:
- Implement a new, place-based vision for neighbourhood working which shifts away from traditional, transactional approaches towards more sustained, relational working with residents at risk of homelessness or living with income insecurity.
- Coordinate and support a co-located and co-working integrated neighbourhood team, consisting of statutory, health and voluntary sector partners, as well as community groups and residents to meet locally agreed strategic objectives, by providing a whole system, joined up experience for individuals, which is preventative, proactive, person-centred and relational.
- Build and maintain strong relationships with a range of stakeholders fostering a learning culture which is adaptable, collaborative and flexible.
- Develop local systems to support Brent Council’s radical place making approach by setting up new services and cross service teams, including contribution to the development of an operating and outcomes measurement approach.
- Utilise learning from the RPL lead approach, the integrated neighbourhood team and casework delivered on upstream prevention to feed into Crisis strategy and place-based approaches.
- Support and influencing place-based and data-led change
About you
- You can demonstrate experience of developing and/or leading on system change, through partnership and collaboration and an ability to bring together individuals and organisations with potentially competing priorities and agendas to enable them to coalesce and achieve positive progress around shared objectives.
- The successful candidate can create, tailor and implement effective procedures and new ways of working that lead to achieving outcomes and objectives, by initiating and leading change.
- You have the ability to set up, manage and support a multi-agency and multi-disciplinary partnership by creating and supporting a learning culture that explores, tests, fails and adopts sensitively and collaboratively, maintaining strong and positive working relationships.
- You can demonstrate excellent self-management and organisational skills, with experience of project management, monitoring progress and achieving outcomes and/or deadlines during complex and inter-related operations.
- Experience or understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries is essential and you will have an understanding of involving vulnerable and excluded people in improving systems.
- You have excellent communication skills and influencing skills to understand and harness the value of different competencies, progressional backgrounds, skills and experiences within the integrated neighbourhood team and other audiences.
- The successful candidate has experience of using data and insight to drive decision making, ability to interpret and analyse complex issues, clearly communicating key concepts.
- You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 10 September 2025 at 23:59
Interview date and location: Thursday 18 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 2 September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email us.
If you’re unable to make the open evening but would like to have an informal conversation about the role, please email us and we will arrange a call.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The purpose of the role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key accountabilities
Strategy and planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, analysis and data management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and management
- Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person specification
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The client requests no contact from agencies or media sales.