Director of business support jobs

POST DETAILS

Post Title: Programme Manager

Location: Belfast/Sligo

Salary: £36,000/€41,400

Hours: Full-time, 36 Hours per week

JOB SUMMARY:

The Programme Manager is a key role in the Rio Ferdinand Foundation’s isle of Ireland team. This post is responsible for managing our SEUPB funded PEACE Academy programme supporting young people in Belfast and Sligo.

The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis.

KEY DUTIES/RESPONSIBILITIES:

This role will:

§  Establish and develop our new PEACE Academy Programme in partnership with Glentoran FC and Sligo Rovers FC together with a network of grass-root partners, as well as community policing and other strategic stakeholders.

§  Line manage a new programme staff team including 2x Regional Coordinators, a part time Training Lead, part time Monitoring Officer, a part time Admin Officer and a part time Finance Officer as well as sessional staff.

§  Lead and manage a three-year cross border and cross community youth and community development programme engaging Catholic / Nationalist / Republican (CNR), Protestant/ Unionist/ Loyalist (PUL), and newcomer communities.

§  Oversee the development of sessions which utilise youth culture as a platform for personal development, working with your staff team to design, deliver and manage engaging sessions and opportunities utilising music and the creative arts, sport, and digital media.

§  Develop, and oversee the delivery of our youth development pathway across both regions, including twice weekly sessions, workshops, seminars and accredited training pathways, mentoring, cross-border events and initiatives, careers events and pathways with a range of commercial partners, and strategic stakeholder engagement.

§  Quality assure the delivery of sessions and outputs linked to the personal development of young people. 

§  Encourage and support the involvement of volunteers from the local community.

§  Develop positive relationships with key strategic partners involved in the project and ensure links are made and information shared with appropriate agencies.

§  Work closely with our CEO and Director for Ireland & Northern Ireland on the strategic positioning and development of the Foundation and the legacy of the PEACE Academy programme.

§  Work with our Director of Operations to establish and implement a robust monitoring, evaluation and learning framework for the programme with key data capture tools in place from the outset.

§  Be responsible for the delivery of specified targets for the programme through producing regular action plans and work programmes, ensuring that all project planning, monitoring, and evaluation procedures are implemented and adhered to.

§  Ensure all monitoring data is captured and recorded against targets ensuring funder reports are produced and meetings attended as and when required.

§  Ensure all administrative and financial functions of the programme are conducted in accordance with funder requirements

§  Work with our Directors on the financial and wider reporting of the programme as required by our funder.

§  Work with an external monitoring agency to ensure their independent impact evaluation is completed alongside our own internal monitoring.

§  Work with our Director of Development on shaping and implementing a communications strategy for the PEACE Academy.

§  Keep up to date with local and regional trends in sports/arts for social change and work with young people.

§  Actively represent Rio Ferdinand Foundation at working groups, initiatives, and events.

§  Assist and contribute to the on-going development and strategy of the Rio Ferdinand Foundation’s work in Sligo and Belfast as well as across the island of Ireland.

§  Develop and maintain key relationships with partners from across various sectors including, statutory, private, business and third sectors.

OTHER RESPONSIBILITIES

· Work flexibly where appropriate on evening, weekends and during school holidays to ensure full and supportive delivery of the programme.

· Undertake new training to develop work related skills and knowledge

· Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Foundation, as may reasonably be requested

· Work with due regard for RFF’s core values and objectives

· Ensure the effective implementation of, and adherence to RFF’s Equal Opportunities, Safeguarding and Health and Safety policies and procedures.

PERSON SPECIFICATION:

Qualifications, Experience, Knowledge & Skills

§  Relevant academic/industry qualifications: e.g. Project Management, Youth Work, Certificate in Community Sports Work (CCSW), Arts Practitioner,  etc.

§  Ideally educated to degree standard or equivalent through experience

§  An appropriate qualification relevant to working with young people

§  Sports, Arts or Digital Media qualification (desirable)

Experience

§  Have at least five years’ experience of working with disaffected young people

§  Have at least three years’ experience of supervising and managing staff

§  A proven track record of forming productive relationships with a wide variety of organisations and individuals from diverse backgrounds and multi-agency co-ordination

§  Planning, delivering, and managing community focused, social inclusion initiatives, ideally working with local authorities, police, sports clubs and youth justice groups

§  Experience of a wide range of communication media and confident in delivering presentations, developing proposals, and writing reports for varied audiences

§  Experience of working on a multi-partner project

§  A good understanding of community engagement projects

§  Experience of campaigns, youth social action programming and event management

§  Experience of managing an SEUPB Programme or similar (desirable)

Knowledge

§  A thorough understanding of government policies and plans for community sport and creative arts, along with relevant opportunities for young people’s development

§  Understanding of the issues facing young people across the island of Ireland

§  A working knowledge and understanding of the barriers to personal development in areas of deprivation

Skills

§  Good numerical and analytical skills

§  Ability to challenge young peoples’ attitudes and beliefs to promote their social and educational needs

§  Supervision of staff, coaches, freelancers, and volunteers

§  Excellent proven negotiation skills

§  Communication skills – to young people, families, project staff, local partners and community stakeholders as well as senior management

§  Ability to work in a confident and flexible manner

§  Ability to initiate, develop and sustain effective relationships with both young people and partners

§  IT literate using MS Office (word, excel, power point, outlook)

§  Coaching skills

§  Clearly demonstrate an ability to build trusting relationships and deliver high quality activities for young people.

§  Excellent communication skills, able to use initiative and manage multiple work loads

§  Proactive, resilient, and able to work well within a close-knit team.

§  Able to identify and share best practice in the community environment

§  Self-starter, used to delivering targets on time to high standards

§  Excellent problem solving and multi-tasking skills

§  Project management skills including report writing and budgeting

§  Confident user of social media platforms - Twitter, Insta, Facebook, Youtube – (desirable)

 Role Requirements

At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.

Please note. Successful applicants for all roles will require an enhanced Access NI or Garda Check

Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.

As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.

In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

What We Are Looking For: 

We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:

•  Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
• Sound knowledge of UK Charity SORP and charity sector financial practices.
• A critical eye for reviewing accounting transactions and ensuring accuracy.
• Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
• Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
• A self-starter mentality with the ability to work independently as well as within a team.
• Excellent organisation, efficiency, and attention to detail.
• Confidence in mentoring and sharing knowledge to support others’ professional development.
• Strong problem-solving abilities and a solution-focused approach.

Why Join Us?

You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of Women for Women International, visit our UK website or follow us on social media. 

To apply please complete our online application form.

Closing date for applications is Sunday 13th July 2025, Midnight

You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line. 

2nd Interview  will be on Thursday 24th July 2025 and will be in person at our Head office London.

These dates cannot be changed so if applying please hold them in your diary.

About the role

This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.

You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Project management

Oversee project delivery across our organisation, ensuring quality and efficiency:

• Develop frameworks for project tracking and reporting.

• Manage and develop a team of project managers, providing resources and support.

• Monitor budgets and timelines across internal and external projects.

Financial management

Ensure financial sustainability and responsible resource management:

• Support financial planning and reporting with our board and senior leadership team.

• Oversee invoices, expenses and budget adherence.

• Assess financial risks and manage potential challenges.

Systems and processes

Build and maintain operational infrastructure that enables our effectiveness:

• Develop strategies, policies and procedures with our senior leadership team.

• Maintain and oversee our systems for efficient project tracking.

• Ensure agreed standards are met across our team and resolve operational issues.

Organisational growth

Drive strategic growth and development:

• Develop business strategies for growth across products, services and recruitment.

• Analyse our data to support strategic goals and tracking.

• Support our recruitment efforts and staff policy development.

What we’re looking for

Essential experience and skills

• Proven operations leadership experience, including managing teams and complex projects.

• Strong project management and delivery track record across multiple initiatives.

• Financial management expertise including budgeting, forecasting, and resource allocation.

• Experience with recruitment, performance management, and policy development.

• Experience with data management, reporting, and operational systems.

• Comfortable learning and adopting new technologies and processes quickly.

• Excellent communication skills, including ability to navigate difficult conversations professionally.

• High attention to detail and meticulous approach to operational standards.

• Ability to work remotely and manage diverse responsibilities with autonomy.

What we’d love to see

• Experience across different organisation types and sizes.

• Flexibility to work with different methodologies and systems.

• Risk management and compliance background.

• Comfortable representing the organisation to external stakeholders.

• Track record of implementing operational improvements and efficiencies.

Personal qualities

• You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.

• You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.

• You take personal accountability seriously and help build a culture where others take ownership of their work.

• You enjoy working in a collaborative team environment and building positive relationships across the organisation.

• You're aligned with our mission and values and are motivated by creating positive social change.

What we offer

Salary and benefits

• £49,500-£62,000 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note: this role is for UK-based candidates who have the right to work in the UK.

What to send

• Your CV (max. two pages).

• A supporting statement answering the questions below (max. two pages).

• Both documents as PDFs attached to your email.

Questions to address

• Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?

• How would you approach building operational systems for an organisation that values collaboration and accessibility?

• What attracts you to this role at Act Build Change specifically?

Next steps

• Submit your application by Fri 11 Jul 2025.

• First round interviews will begin from the week of 28 Jul 2025.

• The role will start from Oct/Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

Raven Housing Trust are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Raven is here to make a difference, working as a team to build homes and change lives. Raven is also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.

The overall purpose of this Financial Controller role is to prepare the statutory accounts for the Raven Group, alongside maintaining the general ledger, purchasing systems and interfaces to other operational systems, as well as leading the team responsible for managing Raven’s finance transactions, treasury, cash management and fixed assets.

The Role:

• Leading and co-ordinating delivery of the financial statements for the group including leading on the annual external audit
• Managing and developing the Financial Control Team consisting of five direct reports and a wider team of ten in total
• Management of the general ledger, including all financial transactions and fixed asset accounting
• Responsible for the financial control framework and for day to day treasury management
• Oversight of all VAT, corporation tax and the general tax strategy for the group
• Responsible for managing the annual rent setting process
• Reporting into the Assistant Director of Finance you will work with other Managers in the Finance and Procurement Teams to ensure best practice is maintained throughout the finance team.

The Organisation:

Raven Housing Trust is a social housing provider based in Redhill, Surrey. They own or manage around 7,000 homes and are committed to investing in homes and neighbourhoods to develop local communities where people want to live. The majority of their customers rent their homes from them, although they also support customers who either own the lease to their homes or have purchased their homes on a part-rent/part-buy basis. You’ll be joining a highly committed team known for its collaborative culture, supported by a driven and supportive Line Manager.

Person Specification – Essential:

• Professional qualification (CCAB or equivalent)
• Proven track record of leading financial management in charitable, public sector, or similarly regulated environments, with a strong focus on compliance, transparency, and accountability.
• Good working knowledge of financial control frameworks, accounting and purchasing systems
• Skilled communicator, with the ability to influence and engage with a wide range of audience
• Proven experience leading on developing or implementing accounting and purchasing systems

This role will be based at Raven's head office in Redhill, Surrey and will require a minimum of two days per week in the office, The closing date is 3^rd August with interviews taking place the week commencing 11^th August (virtual first stage) and final face to face interviews scheduled for 20^th and 21^st August.

Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

For full information on this role, including the key responsibilities and person specification, please view the job pack.

Applications close at 23:59 on Sunday 13th July 2025.

The Organisation

ImpactEd Group is a purpose-driven organisation dedicated to supporting education and social sector organisations to become both impactful and operationally sustainable. We provide consulting, evaluation, data, and philanthropy expertise to help our partners make evidence-informed decisions and improve outcomes. We also incubate TEP Services. With a strong focus on responsible business practices, employee ownership, and long-term sustainability, we are now looking for a Commercial Operations & Finance Manager to work in our central Shared Services team, supporting our Group commercial operations, financial systems and wider operational processes.

The Opportunity

You will play a crucial role in supporting employees across ImpactEd Group, its trading subsidiaries, and associated companies (including TEP Services Limited). As part of the Shared Services team, you will manage and improve operational and finance systems and processes, enable employees to work efficiently, and provide high-quality management information, compliance support, and organisational oversight.

You will also play a key role in supporting the design and successful delivery of core commercial operational processes. This includes:

• Supporting Managing Directors and Sales Teams with the tracking and progression of leads and opportunities within our CRM system;

• Providing data and reports to inform sales forecasting, pricing strategies and performance KPIs;

• Assisting in financial management, forecasting, utilisation analysis, and margin reporting;

• Work closely with the Finance Manager to support the effective provision of our finance function;

• Identifying process improvements and opportunities for automation or system integration;

• Ensuring compliance with agreed protocols for sales, contracting, and cost management.

You’ll manage the day-to-day use and optimisation of commercial and operational systems (e.g., CRM, finance tools), working with colleagues across the organisation to embed scalable, sustainable ways of working. You’ll also work alongside the People team to operationalise systems that support the ImpactEd Group Employee Handbook and core internal services. Limited administrative support for the Group Directors will be a part of the role.

You are someone who enjoys a well-structured to-do list, can manage competing requests, and brings a continuous improvement mindset. You are systems-savvy, detail-oriented, and motivated by making a meaningful contribution to a purpose-driven organisation.

Why Us?

As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders. Our employee experience is organised around four themes:

• Trust: we support hybrid working, offer flexible hours, and provide responsive management.

• Shared ownership: we are an employee-owned organisation and look to share ownership with our employees, including through ownership awards, EMI options and transparent governance.

• Connection: we pay for your travel, provide termly company offsites, support informal clubs and societies, and provide opportunities for in-person and digital connection between colleagues. 

• Health and fulfilment: we have an extensive professional development programme, provide an annual books and development budget allowance and offer 3 days of CPD leave per year in addition to annual leave. We offer all employees access to a healthcare plan and wellbeing advice.

As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.

About the Role

This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.

If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!

This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.

What You’ll Do

• Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
• Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
• Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
• Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
• Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
• Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
• Cleanse data ahead of migration in line with agreed data principles
• Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
• Oversee any customisation requirements for the new system
• Scope out new processes and workflows
• Roll out a training programme to Super Users

What We’re Looking For

Essential:

• Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
• Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection and scoping, and process/workflow analysis
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Advanced analytical and problem-solving skills, with a high attention to detail
• Ability to effectively prioritise work and agree and communicate priorities within the team
• Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity

Desirable:

• Project delivery experience relating to charity-specific CRMs
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including stakeholder management and engagement

We’re seeking an experienced Engagement Manager to support a global network of 34 Chapters committed to mobilising board directors to take action on climate change. As part of the Engagement team, you’ll work closely with Chapter leaders across the globe to build strong relationships and facilitate knowledge sharing. You’ll also play a key role in supporting events, strengthening peer learning across the network, and contributing to the long-term success of our 2025–2030 strategy. 

Please see Job Description attached. 

About the role

Northern Ireland has an amazingly rich heritage of church and chapel buildings that we want to see well maintained, valued and in use. We’re looking for a Support Officer – based in Northern Ireland – who can help us to complete the delivery of our pioneering The National Lottery Heritage Fund project. This role will support churches of all denominations with maintenance and tourism advice, training and events and be a key contact for churches looking for heritage support in Northern Ireland.

This is a fixed-term role until the end of April 2026, with the possibility of an extension. The role is full-time (35 hours per week); part-time will be considered for the right candidate. You will be home-based in Northern Ireland, with occasional travel to London.

About the National Churches Trust

As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.

Our mission

• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming support

Our values

• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer

You can find out more about our pioneering Treasure Ireland project on our website.

To find out more about the role and apply, please visit our website via the Apply button.

Closing date: Midnight on Tuesday, 15 July 2025.
Interview dates: Monday, 11 / Tuesday, 12 / Wednesday, 13 August 2025, in person in Northern Ireland (date and venue TBC).

Chief Executive Officer

Are you an ambitious, mission-driven leader ready to guide a pioneering children’s charity through transformational growth?

Position: Chief Executive Officer
Salary: £75,000–£95,000 per annum
Location: Ockbrook, Derbyshire (with some UK travel)
Contract: Permanent, Full-time
Closing Date: Monday 14 July 2025
Final Interviews: Thursday 18 September 2025

About the Role

Over The Wall Camp (OTWC) is a national children’s charity providing life-changing residential and online experiences for children with serious illness and their families. We’re at a pivotal moment in our journey as we prepare to open our new permanent camp and headquarters in Ockbrook, Derbyshire in 2026, a move that will double our reach and deepen our impact.

As our next Chief Executive, you’ll lead the charity through this exciting period of transition and growth. Working closely with our dedicated board, senior leadership team, and growing supporter base, you’ll drive strategy, expand services, and increase income from voluntary, capital, and commercial streams.

Key Responsibilities

· Lead the delivery of our Ockbrook capital development and future phases

· Build our new commercial offering to maximise use of our site

· Grow voluntary and major donor income alongside a strong fundraising team

· Inspire and lead a dedicated team of 40+ staff and 250 volunteers

· Act as a compelling ambassador for the organisation across the sector

About You

We’re looking for a confident, inclusive, and purpose-driven leader with:

· Proven senior leadership experience in the charity or mission-driven sector

· A strong track record in fundraising and income generation (including capital and commercial income)

· Experience of managing organisational change and strategic development

· Financial acumen and governance awareness at board level

· A deep commitment to improving the lives of children and families affected by serious illness

About Over The Wall Camp

OTWC has been supporting children with serious illness and their families for over 25 years. As the UK’s member of the global SeriousFun Children’s Network founded by actor Paul Newman, we deliver inclusive, and transformational camp experiences. With a new permanent home in Derbyshire, our future is full of promise.

We welcome applicants from all backgrounds and particularly encourage those from underrepresented or marginalised groups.

Other roles you may have experience of could include: Chief Operating Officer, Managing Director, Director of Programmes, Director of Fundraising, Director of Strategy, Charity Director, Executive Director, Head of Operations, Capital Projects Lead, Commercial Director, or Director of Business Development.

JOB PURPOSE

The main purpose of this post is to provide comprehensive financial management for Bradford Hospitals Charity, ensuring accurate reporting, robust financial controls, and effective management of the Charity's financial position.

The Finance Manager will play a critical role in supporting the charity through its exciting transition to independence, establishing appropriate financial systems, controls, and procedures to ensure the charity can operate effectively as an independent organisation. This will include developing new financial governance structures and helping to shape the charity's financial strategy for the future.

The Finance Manager will lead on all aspects of the Charity's financial management, providing accurate and timely financial information to support decision-making by the Charity Director and Trustees. They will be responsible for ensuring compliance with relevant professional standards, Charity Commission requirements, and NHS guidelines.

The postholder will maintain a close working relationship with the Trust finance team to benefit from their expertise while ensuring the Charity's specific financial management needs are met during and after the transition to independence. The Finance Manager will be supported by the Deputy Director of Finance and the Chief Financial Officer, who will provide guidance on compliance with Charity Commission requirements, financial governance, and wider strategic financial management to ensure the role is well-connected within the broader financial structure.

Working collaboratively with fundraising and operational colleagues, the Finance Manager will help maximise the use of charitable funds to benefit patients and the Trust.

JOB DIMENSIONS

The post will have responsibility for the Charity's financial systems, including managing and monitoring all charitable income and expenditure, financial forecasting, producing monthly Financial and management accounts, annual accounts, and maintaining effective control systems.

A key aspect of this role is managing the Charity's portfolio of trust funds, which consists of various restricted, designated and unrestricted funds. The Finance Manager will be responsible for ensuring that all donations are correctly allocated to the appropriate funds, that expenditure from these funds complies with donors' wishes and charity law, and that fund balances are accurately tracked and reported.

The postholder will carry out their duties in line with departmental accounting policies, and with reference to Trust Standard Financial Instructions (SFIs) & Standing Orders (SOs), as well as charity-specific financial regulations and requirements.

The Finance Manager will provide expert financial advice to fund advisors, Charity staff, and the Charity Director, taking initiative to achieve agreed results and working independently on a day-to-day basis within clearly defined policies, protocols, procedures, and codes of conduct. While having significant autonomy in managing the charity's finances, the postholder will not work in isolation but as part of a supportive network that includes senior finance leadership within the Trust.

Please refer to the attached Job Description and Person Specification for more information about the role.

Chief Business Improvement and Technology Officer

We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation.

If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you.

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief Business Improvement and Technology Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. You’ll ensure services are high-performing, compliant, and continuously improving, and that systems and insights support everything from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief People Officer. Together, you will shape the organisation’s strategy, culture, and delivery.

About You

We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing.

You will have experience of:

• Technology, data, or business improvement in the charity, health, or social care sectors.
• Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment.
• Deep understanding of data protection, compliance, quality assurance, and governance.
• Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement.
• Building and leading multidisciplinary teams across technology, insight, digital development, and compliance.
• A collaborative, mission-led approach to leadership

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We’re committed to transforming the way humanitarian action is carried out by ensuring it’s informed by evidence and continuously improving. 

We are currently undergoing a period of considerable organisational change to better position ourselves for the future. As such, we’re looking for someone with resilience, initiative, and a proactive mindset to join our HR and Operations team in a pivotal support role. The role is offered on a fixed term contract until March 2026 ideally for an immediate start. 

About the role 

As our HR Operations Assistant, you will play a vital part in delivering an efficient, professional and compassionate service across a wide range of HR, finance and operational activities. You will help ensure a positive employee experience throughout the employment lifecycle – from recruitment and onboarding through to transitions – supporting staff and managers across the organisation. 

You will also contribute to financial processing, travel coordination and wellbeing activities. It’s a dynamic role suited to someone who thrives in a fast-paced, evolving environment and enjoys working collaboratively while managing a high degree of autonomy in their day-to-day tasks. 

We are looking for someone who can: 

• Confidently manage varied HR administrative tasks with efficiency, discretion and sensitivity 

• Work flexibly and independently, adapting quickly to change 

• Keep accurate records and provide reliable support across HR and finance systems 

• Communicate effectively and professionally 

• Take initiative to improve processes and solve problems proactively 

This is a great opportunity to develop your career while helping shape a strong, resilient organisation that supports meaningful global work. You'll join a passionate and dedicated team, with access to flexible working, wellbeing initiatives, learning opportunities and a culture that values collaboration and innovation. 

If you’re ready to make a meaningful contribution and grow with us as we evolve, we’d love to hear from you. Please submit your CV and a personal statement outlining your relevant experience and motivation for joining Elrha. 

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 

• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 

• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 

• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 

• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 

• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

• We reserve the right to close the advert early should we receive a very high volume of applications. 

• We do not use recruitment agencies. 

• (Appointment to this position will be subject to confirmation of a funding agreement.) 

Closing date: Monday 21 July 

Interview dates: Monday 28 and Tuesday 29 July (online)