Director of fundraising and marketing jobs
Interviews: 3rd December (1st stage) 8th or 9th December (2nd Stage - TBC)
To learn more about this role, or to apply, please click 'apply' to be directed to our website.
The King’s Trust is celebrating 50 years of empowering young people to build brighter futures, and as our Head of Partnerships in Wales, you’ll be at the heart of that mission. Based in Cardiff, you’ll lead our efforts to unlock new funding and partnerships that transform young lives across the country. From Neath Port Talbot to Wrexham, you’ll bring people, businesses and government together to ensure opportunities reach the young people who need them most.
You’ll drive a fundraising portfolio worth over £1 million, inspiring your team and shaping long-term, sustainable relationships with partners across government, philanthropy, corporate and public sectors. With your strategic insight and entrepreneurial energy, you’ll help us secure investment that fuels life-changing programmes in education, employability, enterprise and wellbeing.
This is an exciting moment to join The King’s Trust. As we mark our 50th year, we’re looking ahead to the next generation, and we need a bold, collaborative leader who can amplify our impact across Wales. If you’re passionate about youth opportunity and have the skills to drive transformational partnerships, we’d love to hear from you.
We also know that great leadership comes in many forms, so if you’re looking to balance impact with flexibility, we’re happy to consider a four-day working week for the right candidate.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Head of Partnerships - Wales?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Head of Partnerships - Wales!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3717
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Content Creator
Hours: Full Time 37.5 hours a week Monday to Friday preferred but open to discussions about part-time or more flexible options
Salary: £28,000 - £32,000 per year depending on experience
Reports to: Director of Engagement
Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office and occasional travel across the UK
Contract: Permanent
About Leukaemia Care
Leukaemia Care is the UK charity supporting anyone affected by leukaemia, MDS, or MPN.We provide trusted information, practical and emotional support for people affected by leukaemia right across the UK from our base in Worcestershire and our Hospital Hubs in more than 20 locations around the country .
Purpose of the Role
We are looking for a creative, confident Content Creator to help us bring Leukaemia Care’s stories to life. You will create high-quality videos, photos, and posts, and copy that connects with people affected by leukaemia and those whose fundraising can help to support our work.Your work will grow our presence across social media channels, and feed into other communications and marketing activity raking place across the organisation to deliver our services and raise funds for them.
This is a hands-on role for someone who enjoys storytelling, understands how to engage audiences, and can turn real stories and moments into inspiring digital content.
Key Responsibilities
Content Creation
Plan, film, and edit short-form videos and other content (including Reels, Stories, TikToks, YouTube Shorts) that show our services, staff, and community in action – explaining the impact of our work to patients, carers, professionals and fundraisers.
Capture photos at our Worcester HQ and at events, patient groups, or partner sites around the country.
Write and schedule social posts that match our tone and campaign goals.
Work with the wider Engagement team to generate content for internal communications and direct marketing materials.
Work with the Design Officer to produce graphics and templates for digital channels.
Repurpose patient stories, blog posts, and booklets into engaging social-friendly formats.
Ensure all content meets accessibility and consent standards.
Social Media and Engagement
Manage day-to-day posting across Instagram, Facebook, LinkedIn, and TikTok, and any other relevant channels.
Work with our external social media agency to plan and deliver paid and organic campaigns.
Monitor engagement, respond to comments and messages, and ensure our online tone is kind, inclusive, and supportive.
Track performance through analytics and share monthly reports with the team.
Collaboration
Work closely with the Director of Engagement and Design Officer on campaign planning.
Liaise with colleagues across Fundraising, Patient Services, and Information to gather stories and create relevant content.
Support filming or photography days for PR and awareness campaigns.
Contribute to monthly content planning and creative meetings across all communications and marketing activity.
Travel and Filming
Visit hospitals, patient events, and partner locations to film or photograph stories that highlight our impact.
Maintain safe and respectful filming practices, including full consent and safeguarding compliance.
Must hold a valid UK driving licence and have access to a car (mileage reimbursed).
Person Specification
Essential
- Strong experience creating engaging digital content for social media.
- Confident filming and editing short-form video using mobile or DSLR.
- Excellent written skills and understanding of tone for different audiences.
- Working knowledge of tools such as Canva, CapCut, Adobe Express, or similar.
- Experience managing or contributing to social accounts for an organisation or brand.
- Self-motivated, well-organised, and comfortable working to tight deadlines.
- Full UK driving licence and access to a car.
Desirable
- Experience working within a charity, healthcare, or community organisation.
- Knowledge of accessibility standards and inclusive design.
- Familiarity with paid social media or Google Ad Grants.
- Basic photography and graphic design experience.
- Understanding of SEO and analytics tools (Meta Insights, Google Analytics, Looker Studio).
Why it’s great to work at Leukaemia Care
As well as the satisfaction of knowing you improve the lives of people with leukaemia, blood cancer, we also offer the following:
- Annual leave of 36 days including 8 bank holidays, (for full-time staff, pro-rata for part-time staff).
- Additional discretionary annual leave between Christmas and New Year.
- Pension scheme with Aviva - we will match employee contributions up to 7% of qualifying earnings.
- Life Assurance (also known as death in service benefit) of four times annual salary.
- Employee Assistance programme.
- Cycle to work scheme.
- Enhanced sick pay (as set out in our staff handbook).
- Bereavement leave of up to five days paid leave should the need unfortunately arise.
- Free onsite parking at our offices in Worcester (if applicable)
- Induction training and ongoing training to help you deliver your role
- Staff social events – in person and online to ensure all employees have an opportunity to get involved.
We will also ensure that you are supplied with the right equipment for the job and
to work safely - this may include a laptop as well as equipment to make your working day as comfortable as possible. If the job requires it, we also reimburse pre-approved travel expenses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 16 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The Eden Project is an educational charity and our mission is to demonstrate and inspire positive action for the planet. As part of this we deliver campaigns and ideas that encourage public engagement and participation to help build social and natural capital in our communities. In order to grow awareness and engagement in these initiatives, we collaborate with a variety of partners across the private and public sectors.
To support an exciting chapter in our community outreach and campaigns, we are looking for a new Corporate Partnership Account Manager who has experience building on existing relationships, developing new ones, as well as providing account management for major brands and household names. The role will focus primarily on working with existing corporate partners to develop activations that support Eden Project’s charitable work and participation in our flagship campaign, The Big Lunch.
This role requires an individual who excels at strategic thinking, exceptional stewardship and relationship building. Bringing a tenacity and enthusiasm, there is opportunity to work with corporate partners to have greater impact in communities, which is a key driver for Eden’s wider strategic plans and aims.
Working for the Eden Project (charity number 1093070), roles within the programme are funded by the Pears Foundation. This is a fixed term contract to the end of June 2027 with further extension planned but currently subject to funding. The post holder will be based at the Eden Project with some flexible working optional, and travel across the UK for key partner events and meetings as required.
The client requests no contact from agencies or media sales.
As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.
You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.
The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.
The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.
The client requests no contact from agencies or media sales.
Head of Marketing & Communications
Location: Pembroke Street, Oxford OX1 1BP
Salary: £50,000 per annum
Hours: Full Time – 40 Hours per week
Contract: Permanent
About the role
The Head of Marketing and Communications plays a leading role in developing the gallery’s brand, growing and diversifying audiences, and strengthening the visibility of the organisation locally, nationally and internationally. Working closely with the Director and Senior Management Team (SMT), this pivotal role is instrumental in helping to meet the gallery’s objectives to increase footfall and digital engagement, strengthen relationships with existing visitors and develop new audiences. This post-holder plays a central role with the Director in maintaining the artistic reputation and profile of Modern Art Oxford as one of the UK’s most ambitious and influential contemporary art organisations, and driving ambitious marketing and communications campaigns.
The position is responsible for developing and delivering the gallery’s audience development, communications and digital strategies, and plays a central role in nurturing relationships with stakeholders, including press, partners, artists and audiences. Ensuring compliance with data protection legislation and championing the gallery’s value of equality, diversity and inclusion are central to this role.
Reporting to the Director and forming part of the Senior Management Team, the Head of Marketing and Communications is a full time position which manages and is supported by a full-time Marketing Manager and a full-time Design and Communications Officer, with freelance support on press/PR and design as required for specific exhibitions and projects.
Principal Responsibilities
Marketing and Communications
- To grow and diversify Modern Art Oxford’s visiting and online audiences by leading audience development, communications and digital marketing strategies that will enable the organisation to build on its brand and profile, and strengthen its visibility in Oxford, the UK and beyond.
- To develop and oversee implementation of all marketing, communications and PR activity including media relations, social media and digital activity, development of marketing and branding collateral, and on-site interpretation.
- To formulate with the direction of the Director a transformational vision for the use of digital technologies to drive engagement and interaction with our online audiences.
- To manage effective and efficient relationships with any external PR and marketing consultants and companies.
- To develop and nurture key stakeholder, media and marketing relationships and partnerships and cultivate new relationships to ensure that our profile is high locally, nationally and internationally, and that our position as a leading tourist attraction in Oxfordshire and the South East grows.
- To strategically develop distinctive and innovative digital content, working closely and in creative collaboration with the Head of Exhibitions, Head of Communities, Participation and Practice as well as the wider Marketing and Communications team.
- To work with colleagues to strengthen visitor experience and engagement, both on-site and digitally, to increase profile and ensure that the organisation continues to thrive as one of the UK’s leading contemporary art spaces.
- To work closely with the SMT to drive audience research, development and evaluation, ensuring that the gallery attracts significant visitor numbers and closely addresses our stakeholder priorities.
- To manage the Marketing Manager and the Design and Communications Officer positions.
Fundraising and Finance
- To attend events at Modern Art Oxford and externally to represent the gallery and build relationships with key external stakeholders. Occasional weekend and evening work will be required.
- To ensure tight, clear, budgetary setting, control and regular re-forecasting against targets working with the Head of Finance.
- To work closely with the Head of Development to support new fundraising initiatives and partnerships as required.
- To regularly review all communications activities, suppliers and resources to ensure best value for money.
- To prepare reports as required by Arts Council England and Oxford City Council and other funders/stakeholders in relation to digital, marketing and communications activities.
General
- To support the work of the gallery in strengthening the equality, diversity and inclusivity of the working environment and practices.
- To ensure team management and cross-departmental work is effective and timely in achieving annual targets.
- To ensure that Modern Art Oxford complies with all aspects of the General Data Protection Regulation (GDPR) in relation to marketing and communication activities with audiences, stakeholders and any other third parties.
- To participate in training and development activities as required and assist with the training and development of colleagues.
- To carry out all duties in accordance with all Modern Art Oxford’s policies including Equal Opportunities, Access, Employment, Health and Safety, Child Safeguarding, Data Protection and Equality, Diversity and Inclusion Policies and the Creative Case for Diversity.
- To report to Modern Art Oxford’s Board of Trustees when requested.
- To undertake any other duties as reasonably required by the Director.
Person Specification
- Experience of running a Marketing and Communications team at a senior level within an arts organisation or similar field
- Experience of leading on mixed marketing campaigns, including setting measurable targets
- Significant experience of managing and motivating teams and being a supportive and encouraging team player
- Excellent arts press contacts and/or partnership development experience.
- Demonstrable experience of audience research, segmentation and development
- A strategic and analytical thinker able to devise, implement and report on strategies and to evaluate data using platforms such as Google Analytics and AdWords and experience of SEO, Content Management Systems, and social media platforms and analytics.
- An ability to prioritise competing workloads and work effectively under pressure in a fast paced and leanly resourced working environment
- Strong project management skills, including budget management
- An inspiring and creative thinker with ambition, vision and enthusiasm
- Self-motivated, positive, flexible and reliable
- Excellent verbal and written communication skills
- A strong affinity with the values and mission of Modern Art Oxford and a passion and enthusiasm for the visual arts, with a belief in the importance of artists and the power of art to have a transformational effect in society
About Us
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.
Benefits
- Pension
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
- Holiday 25 days annual leave plus eight public bank holidays
- Staff discount in Cafe and shop
Closing date for Applications is Midnight on Sunday 14th December 2025
Interviews for the role will be Friday 19th December 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £37,132 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews:8th and 10th December 2025
Second Stage Interviews: W/C 15th December 2025
Make-A-Wish UK is seeking a dynamic and experienced Senior Mass Participation Events Officer to lead the delivery of our flagship fundraising events, including the London Marathon, and to help shape the future of our mass participation portfolio. This is a fantastic opportunity to make a meaningful impact while working in a collaborative, purpose-driven environment.
Essential Criteria
- Minimum 3 years’ experience in events fundraising or a related role.
- Proven experience of delivering events and supporter journeys.
- Strong project management and organisational skills.
- Experience of working with digital marketing and CRM systems.
- Excellent communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities.
- Strong understanding of fundraising compliance and GDPR.
- Experience of account managing a wide variety of clients/supporters/customers
- Experience managing own workload, prioritising and responding to changing demands
- Experience of reporting on financial and KPI performance
- Excellent numerical and analytical skills with a keen eye for detail, ensuring data accuracy and a strong understanding of reports.
- Experience of working to and exceeding financial targets and KPIs, and being accountable for hitting set income targets or putting plans in place to mitigate income losses due to underperformance.
- Ability to work proactively and make data driven decisions, able to use initiative and plan and arrange own workload to meet set objectives.
Core Purpose:
The Senior Mass Participation Events Officer will play a pivotal role in the development and delivery of Make-A-Wish UK’s mass participation events portfolio, most notably the London Marathon, as well as other third-party and Make-A-Wish owned products (e.g. walks, runs, virtual events).
This position will lead on event delivery, support new product development, and coordinate marketing and supporter journey planning. You will work closely with internal teams and external partners to ensure seamless delivery, exceptional supporter experiences, and continuous improvement across the programme. This role is key to driving income growth, supporter acquisition, and retention through strategic planning and operational excellence.
This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party Mass Participation events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income.
Key Responsibilities:
Strategy & Planning
- Support the development and implementation of multi-year plans for mass participation events across a broad range of markets, activities and products.
- Lead on the delivery of a range of third-party challenge events, owned products and virtual events, including recruitment and onboarding of new supporters, stewardship of supporters, budget management, event planning and logistics, volunteer management, and evaluation and reporting on events, taking learnings forward to improve future events. This role will primarily manage the London Marathon, which is our biggest third-party fundraising event, bringing in around 50% of all third-party events income.
- Contribute to the innovation pipeline by identifying opportunities for new products and enhancements and supporting the development of minimum viable products.
- Evaluate performance and identify opportunities for growth.
- Ensure plans are data-driven and aligned with organisational strategy.
- Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across corporate teams, groups and associations, individual supporters and third-party activities, converting prospects into confirmed supporters to maximise income growth.
- Work to an agreed income target with the aim of exceeding and growing income. You will have responsibility and accountability for hitting financial targets.
Acquisition and retention of supporters
- Coordinate marketing plans for acquisition, working with the creative team and digital freelancer.
- Brief and manage asset creation for campaigns across digital and print.
- Liaise with the email specialist to support campaign delivery via Campaign Monitor.
- Build and optimise registration flows to ensure a seamless user experience.
- Develop and deliver automated, multi-channel supporter journeys to retain donors, maximise fundraising, and promote further engagement.
- Implement key milestones including welcome communications, fundraising support, and post-event stewardship.
- Align supporter journeys with the wish journey to deepen engagement.
- Implement key milestones of the supporter journey including welcome calls, race pack mailings, thank you mailings and fundraising chases.
- Maintain effective relationships with Make-A-Wish UK colleagues and supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively.
- Effectively steward small and medium corporate teams, ensuring corporate partners participating in third-party Mass Participation events have an exceptional experience.
- Coordinate cross-functional input from brand, digital, supporter care and wishgranting teams to ensure integrated delivery of mass participation events.
Event Management and Delivery
- Lead planning and delivery of a portfolio of mass participation events, including logistics, budgeting, and on-the-day coordination.
- Act as operational lead for assigned events and products, making decisions on delivery approaches, resourcing, and supporter experience within agreed strategic parameters
- Provide informal mentoring and guidance to the Mass Participation Events Officer, supporting their development and ensuring consistency in delivery. Support the Officer with event logistics and delivery as needed.
- Maximise supporter engagement to meet income targets and KPIs at events.
- Develop project plans, marketing plans and supporter journeys for a portfolio of mass participation events.
- Attend Mass Participation events and represent Make-A-Wish in a professional manner. Be prepared to work some weekends and evenings where required.
- Lead on event day logistics including the management of staff and volunteers.
Monitoring and Evaluation
- Monitor fundraising progress and approve partner invoices in alignment with the team’s budget and coding structure.
- Monitor event performance against agreed KPIs including recruitment targets, fundraising targets, and average fundraising per head.
- Make data-informed decisions to optimise event delivery and supporter journeys, escalating strategic or high-risk issues to the Manager.
- Present results and learnings in monthly meetings with the wider Public Fundraising team and contribute to strategic reviews.
- Use learnings to feed into the ongoing development of the overall Mass Participation events strategy.
- Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Our Development Team
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.
Purpose of the role
The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.
Who We Are Looking For
The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.
TERMS
Permanent, Full Time
Salary: £33,000 per annum
Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.
Applications Close at 10am on Monday 24 November
Round One Interviews: Week Commencing 1 December
Round Two Interviews: Week Commencing 8 December
We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition.
ROLE DESCRIPTION
The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.
This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.
The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.
JOB PURPOSE
To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.
Responsibilities
Strategic fundraising leadership
- Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
- ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
- Lead the development of high-quality tender responses and proposals
- Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
- Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support
Partnership building:
- Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
- Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
- Support cross-sector collaborations, innovation pilots and consortium funding bids.
Market intelligence & business development
- Contribute to organisational strategy development through participation in Leadership Team activities
- Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
- Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
- Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
- Contribute to strategic decision-making through robust market intelligence and competitive analysis
Cross-functional collaboration
- Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
- Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
- Work closely with the Head of Services to create proposals that maximise income opportunities
- Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
- Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
- Support colleagues across the organisation by providing proposal support, market insights and funding intelligence
Team leadership & operational excellence
- Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
- Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
- Establish accessible, reliable management information systems to track performance and inform decision-making
- Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
- Leverage AI tools and platforms to enhance business development processes
- Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.
Strategic leadership & culture
- Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
- Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
- Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
- Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness
REQUIRED SKILLS
Experience & skills
- Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
- Demonstrated success in proposal writing, developing tenders and commercial bids
- Strong background in business development and market research, ideally within the charitable or public sector
- Experience in relationship management with high-value stakeholders and complex funding organisations
- Strong communication, influencing and project management capabilities
- Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
- Strategic thinking ability combined with practical execution and attention to detail
- Resilience and adaptability in a dynamic funding environment.
- Knowledge of the social housing sector (desirable).
- Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.
Knowledge & understanding
- Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
- Knowledge of the housing sector, social value, or community development preferred
- Understanding of R&D funding mechanisms and innovation support programmes
- Familiarity with grant management processes and funder compliance requirements
- Knowledge of market research methodologies and competitive intelligence gathering
Personal qualities
- Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
- Strategic mindset with ability to identify opportunities and translate them into actionable plans
- Strong communication and influencing skills, both written and verbal
- Collaborative leadership style that embodies transparency, respect, and inclusivity
- Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
- Resilience and adaptability in a dynamic funding environment
- Passion for HACT's mission and commitment to social impact in the housing sector
Technical competencies
- Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
- Advanced skills in proposal writing, bid development, and presentation creation
- Experience with project management tools and budget management systems
- Understanding of due diligence processes and compliance requirements
- Knowledge of social impact measurement and evaluation frameworks
Desirable requirements
- Professional qualifications in fundraising (IoF membership) or business development
- Experience working in or with housing associations, local authorities, or social housing sector
- Knowledge of social value frameworks and impact investment principles
- Experience in managing EU or international funding programmes
- Understanding of research and development processes in policy or practice areas
JOB ACCOUNTABILITIES
- Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
- Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
- Develops and maintains accessible management information systems to support .
- Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
- Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
- Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
ABOUT HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 15th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place week commencing 15th December.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Senior Trusts and Foundations Manager
Location: Hearing Dogs Head Office, Saunderton near High Wycombe, Buckinghamshire, with very flexible hybrid working.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Senior Trusts and Foundations Manager to develop and secure six and seven figure, multi-year grants from trusts, foundations and other institutional grant funders, e.g. the National Lottery.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.
Reporting to the Head of Trusts and Foundations, this role will work as part of a small but high department to deliver objectives and income targets. The role will deputise for the Head of Trusts and Foundations as required and support in the development of the strategy for the department, working across the organisation with colleagues, senior staff, trustees and external trusts and foundation contacts. A key focus of the role will be making bids and writing applications to maximise financial support from charitable trusts and foundations in a team which has a target of £1.15m in 2025-26, growing to £2.1m by 2029-30.
The ideal candidates will have a substantial background in Trusts and Foundation fundraising within the charity sector and experience of delivering excellent stewardship with external stakeholders. You will have experience of large scale and complex (£ six/seven figure) bid writing for specific projects over multiple years. Excellent and persuasive writing skills and a sharp eye for details will be essential alongside strong interpersonal and verbal communication skills. You will be approachable, with a ‘hands-on’ approach and a flexible ‘can do’ proactive attitude and, importantly, you will have a commitment to understand the needs of Deaf People and a commitment to our values and culture.
This is an exciting opportunity to help Hearing Dogs shape and build a high-impact Trust and Foundations function at a moment of huge growth for the charity, with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning base head office near High Wycombe, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Wednesday 3rd December, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Development Manager – Corporate and Philanthropy in orderto lead on the growth of the charity corporate partnerships and philanthropic giving.
This is a high impact role for someone who thrives on building relationships, unlocking income, and thinking creatively about partnerships that go beyond traditional models. You’ll lead a talented team and play a central role in a small but dynamic fundraising department.
As a Development Manager – Corporate and Philanthropy you will:
- Lead the development and implementation of a strategic plan to significantly grow corporate income.
- Research, identify and approach potential new corporate partners with bespoke, high-quality proposals and presentations.
- Build and maintain a strong pipeline of high value opportunities, developing partnerships that align with companies’ CSR and employee engagement goals.
- Pitch confidently to senior stakeholders and boards, tailoring approaches to different audiences and sectors.
- Work closely with the Director of Fundraising to engage senior level supporters, trustees and major donors to open doors and secure transformational gifts.
- Oversee the stewardship of corporate supporters, ensuring they are engaged and recognised in meaningful ways.
- Support cross over opportunities where corporate leaders may also be cultivated as major donors.
- Collaborate with marketing, communications and operations colleagues to deliver creative, co-branded campaigns and impactful partnerships.
To be successful, you must have experience:
- Proven track record in securing five and six-figure corporate partnerships or comparable business development success.
- Experience writing and designing compelling partnership proposals and presentations.
- Excellent relationship management and interpersonal skills with both corporate and philanthropic audiences.
- Ability to pitch with confidence to senior level decision makers.
- Strong collaboration skills, particularly with marketing/communications teams.
- Familiarity with CRM systems and effective pipeline reporting.
- Good understanding of the charity and corporate social responsibility landscape.
Desirable
- Previous experience in line management or mentoring.
- Experience working with major donors or high-net-worth individuals.
Salary: £42,500-£46,000
Location: London, hybrid working , 1-2 days in the office
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Philanthropy Manager
Welcome to Population Matters
We are an environmental charity, and we believe all populations matter. We are all interconnected and all species rely on each other, yet no one is talking about the impact the growing human population is having on the planet.
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
We conduct evidence-based research, build networks of powerful advocates, work with global partners, and support female leadership and male allyship to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
Are you passionate about our cause?
We have just entered a new five-year strategy period and are looking for a Senior Philanthropy Manager with the experience, gravitas and growth-mindset to deliver our objectives. This is a new role, giving you the opportunity to shape the philanthropy programme and develop donor-centric experiences, proposals and feedback.
How to apply
Please apply by sending a CV (no more than three A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The deadline for applications is midday on Wednesday 26th November. We will inform successful first round candidates by 5pm on Friday 28th November and we will hold first interviews on Thursday 4th December via Teams. We will hold second interviews in person, in London, on Monday 15th December.
Please refer to the attached EDI statement for further information.
Note: We are reviewing applications on a rolling basis and may withdraw this job advert before the published expiry date.
#Senior Philanthropy Manager #Philanthropy Manager #Philanthropy #Philanthropy Management #Philanthropy Strategy #Philanthropy Planning
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more information or to apply, please click 'apply' to be directed to our website.
Join The King’s Trust as our Government Partnerships Manager in Northern Ireland and play a key role in securing the funding that powers our work with young people across the region. You’ll build strategic relationships across NI and the UK Government, influence policy, and secure significant income that directly supports our place-based strategy.
In this 12-month fixed-term role, you’ll lead a portfolio of high-value government partnerships, develop exciting new funding opportunities, and help shape local and national conversations about young people’s needs. You’ll work closely with a passionate team across Fundraising, Public Affairs and Delivery, ensuring our programmes reach those who need us most.
If you’re a relationship-builder, a confident communicator, and someone who can spot and secure opportunities that change lives, this is a chance to make a meaningful contribution in a milestone year for The King’s Trust. Join us and help drive positive change for young people in Northern Ireland.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Government Partnerships Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Government Partnerships Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3762
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £31,349 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: 2nd & 3rd December 2025
Second Stage Interviews: 9th December 2025
Make-A-Wish UK is looking for a proactive and organised Individual Giving Officer to help deliver impactful fundraising campaigns that support our mission to grant life-changing wishes to children with critical illnesses.
Essential Criteria
- Experience of planning and delivering direct marketing or fundraising campaigns across a range of channels, such as face-to-face, telefundraising, direct mail, email and paid digital.
- Experience managing day-to-day campaign coordination tasks, including developing creative or data briefs, working with suppliers, tracking campaign schedules and reviewing copy or assets.
- Confidence working with external partners and suppliers, such as telefundraising and face-to-face agencies, printers, media buyers or creative agencies.
- Ability to work with internal teams such as data, digital and supporter care to ensure smooth delivery and strong supporter journeys.
- Understanding of the end-to-end campaign process, including briefing, delivery, analysis and reporting.
- Knowledge of supporter stewardship and the principles of delivering a strong donor experience across multiple channels.
- Good working knowledge of campaign reporting, including response rates, CPA, ROI and retention metrics.
- Experience using Microsoft Office, particularly Excel, Word and Outlook, with confidence handling spreadsheets and basic campaign reporting.
- Understanding of relevant regulatory and compliance requirements in fundraising, including GDPR, the Fundraising Code of Practice and Gambling Commission guidance.
Core Purpose
The Individual Giving Officer plays a key role in delivering Make-A-Wish UK’s Individual Giving and Legacy fundraising activity. Reporting to the Individual Giving Manager – Committed Giving, the post holder will lead on the development and day-to-day delivery of specific campaigns and projects across Regular Giving, Lottery and Payroll Giving. They will also provide support for activity across cash appeals, legacy and in-memory fundraising, working collaboratively with Senior Officers across the wider team.
The Individual Giving Officer will have responsibility for coordinating and delivering individual giving campaigns, managing day-to-day supplier and stakeholder relationships, supporting the development of supporter journeys, and contributing to income growth through effective campaign management. The post holder is expected to plan, deliver and evaluate their own campaigns with guidance and oversight from the Individual Giving Manager and Senior Officers where required.
We have secured a significant level of long-term investment from the Board to substantially grow the Individual Giving programme, drive sustainable income growth and grow our supporter base. This Officer role will play a vital role in supporting the successful delivery of this programme.
Key Responsibilities:
Campaign planning, delivery and evaluation
- Deliver planned Individual Giving activity across Regular Giving, Lottery and Payroll Giving products, coordinating the end-to-end delivery of assigned campaigns across multiple channels including face-to-face, telefundraising, direct mail, email and paid digital.
- Support the delivery of single gift, in memory and legacy activity under the guidance of the Senior Individual Giving Officer.
- Develop campaign briefs for creative, data, digital and telefundraising teams, ensuring clear objectives, timelines and deliverables.
- Liaise with agencies, printers, media buyers, the internal Telefundraising team, face-to-face fundraising partners, Supporter Care Team, and other suppliers to ensure high-quality and timely campaign delivery.
- Manage day-to-day campaign tasks, ensuring activity is delivered on time, within agreed budgets as set by the Manager and Lead, and adheres to brand and quality standards.
- Contribute to the development of new creative and messaging across channels, applying a test and learn approach to improve response and retention.
- Support the development of paid digital advertising, social and email activity to complement offline campaigns.
- Collate and analyse campaign performance results with the data team, producing wrap up reports, insights and recommendations for future optimisation.
- Maintain accurate and up to date campaign documentation including timelines, data briefs, costs and approvals.
Supporter journeys and stewardship
- Support the development and delivery of supporter journeys that welcome, thank, upgrade, retain and reactivate donors recruited via all channels, including face-to-face, telefundraising, digital and direct mail.
- Coordinate delivery of multi channel communications (email, SMS, print, social) aligned to key supporter touchpoints.
- Work with the Supporter Care and Digital and Tech teams to ensure consistent messaging and experience across channels.
- Maintain journey documentation and ensure updates are applied consistently across face-to-face, telefundraising and digital-led supporters.
- Contribute to the creation and review of fundraising scripts, digital content and creative materials used across channels.
Monitoring and reporting
- Monitor live campaign performance across all channels, including face-to-face and telefundraising volumes, digital engagement and direct mail response, reporting key metrics such as CPA, ROI and retention.
- Support the setup and maintenance of campaign tracking dashboards with the data team, ensuring accurate and timely reporting.
- Identify trends and areas for improvement across channels, using data and insight to inform decisions and campaign optimisation.
- Assist with the implementation of testing across channels (e.g. creative, audience, channel mix) and ensure results are documented and shared.
Collaboration and communication
- Build strong relationships with internal teams including data, digital, supporter care, creative and finance to ensure joined up campaign delivery.
- Work closely with the internal telefundraising team to coordinate campaign activity, provide scripts and FAQs, and align messaging and supporter journeys.
- Support ongoing communication with face-to-face agencies and other suppliers, ensuring clarity on deliverables and performance expectations.
- Participate in campaign meetings, supplier reviews and debriefs, sharing performance insights and key learnings.
- Provide timely updates to the Individual Giving Manager on campaign progress, risks and opportunities across all channels.
Compliance and quality assurance
- Ensure all campaign activity complies with relevant regulation and best practice, including the Fundraising Code of Practice, Gambling Commission and GDPR.
- Support quality monitoring across all channels, including face-to-face and telefundraising (e.g. mystery shopping, call listening, script reviews) as well as proofing of direct mail, digital and email materials.
- Coordinate internal review and approval processes for multi channel creative and supplier materials.
- Monitor supporter feedback, complaints or queries from any channel, working with the Supporter Care team to resolve them appropriately and capture insights for future planning.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.