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YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.
Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHA’s staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our website for more information.
What will you be doing as Head of Communications and Engagement?
Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy
Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.
Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives
Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders
Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels
Line manage the Internal Communications Manager
Lead on media relations and press engagement, including external agency support and spokespeople
Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise
Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities
Manage crisis communications strategy and process
Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary
What Skills and Experience do you need?
Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation
Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels
Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications
High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach
Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications
Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective
Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses
Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies
Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure
Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
CAFOD is looking for a strategic and collaborative leader to shape how digital, data and technology enable our mission, strengthen supporter engagement, and build a resilient, future-ready organisation.
The Role
You’ll lead our DDaT Solutions function, working across the organisation to design and deliver high-impact, cost-effective technology and data solutions. You’ll oversee multidisciplinary teams spanning business analysis, digital and business solutions, and data & insight—while managing key suppliers, budgets, and delivery priorities.
As a senior adviser to the Executive Team, you’ll play a critical role in setting direction, balancing innovation with stability, and ensuring technology investments deliver real value.
What You’ll Do
What You’ll Bring
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Salary: £48,225 – £52,080 (incl. London weighting)
Contract: Permanent
Location: Hybrid (minimum 40% in London office)
About the role
CAFOD is looking for a Senior Business Analyst to lead business analysis across Digital, Data and Technology (DDaT).
You’ll shape and assure digital and data-driven change, ensuring initiatives are clearly defined, value-focused, and aligned with real organisational needs. Acting as a bridge between stakeholders and technical teams, you’ll help deliver effective, sustainable improvements across CAFOD.
Key responsibilities
Lead business analysis for digital and data change initiatives
Support teams to define problems, assess options, and identify solutions
Ensure requirements are clear, prioritised, and delivery-ready
Lead and support testing and User Acceptance Testing (UAT)
Build strong relationships with stakeholders across the organisation
Facilitate workshops and support decision-making
Contribute to governance, planning, and continuous improvement
About you
Significant experience in business analysis at a senior level
Strong skills in problem definition, process improvement, and solution design
Experience translating business needs into clear requirements (e.g. Jira tickets)
Understanding of digital delivery and software development lifecycles
Confident working with senior stakeholders and cross-functional teams
Experience supporting or leading UAT
Desirable: Salesforce or Tableau certification
Additional information
Hybrid working with at least 40% office-based in London
Opportunity to lead and shape organisational change
Part of a collaborative, purpose-driven team
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports toDirector of External Relations
Hours37.5 hours per week
Salary£56,959.05 - £63,886.54
ContractFixed Term Contract - 12 Months
LocationRemote (with occasional travel across UK)
BenefitsA generous package including 25 days holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Description
You will provide strong and steady leadership for SafeLives’ communications, marketing and public affairs work over the next year, communicating our Whole Picture Strategy, finding what works and helping it happen to end domestic abuse for everyone for good.
You will shape and deliver strategic communications and influencing work to reach decision-makers, strengthen public trust, and support our mission to drive real change in the UK’s domestic abuse response.
You will be able bring to together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with professionals, key policy and decision makers and influencers as a credible and trusted voice.
You’ll lead a cross-functional team of comms, marketing and public affairs colleagues to:
You will connect reactive work with long-term strategic priorities, ensuring our external engagement supports our strategic priorities, policy goals, and income generation ambitions. And you will lead high-quality responses to breaking news and emerging issues, providing clear strategic advice to the Senior Leadership Team and acting as a trusted lead on reputational risk.
You will ensure SafeLives is visible, authoritative and survivor-centred in public and policy conversations, with timely responses, briefings and support, ensuring our communications and influencing are clear, consistent and drive impact.
You will work with our training, practice, and fundraising teams to drive our business development and income generation, as well as helping us to understand all our audiences and better meet their needs.
And as part of the Operational Management Team (OMT), you’ll work closely with colleagues to ensure an inclusive and supportive organisational culture, role modelling our values.
Undertake any other duties as may reasonably be required.
Responsibilities
1. Leadership
·Provide calm, structured and values-led leadership across the Comms, Marketing and Public Affairs team.
·Ensure reliable systems, processes and workflows for communications, marketing and public affairs.
·Set expectations, priorities and working rhythms that bring stability and clarity to the team.
·Promote a supportive, inclusive and collaborative culture with clear communication channels.
2. Core Narrative, Messaging and Evidence Sharing
·Lead the development of SafeLives’ core messages, ensuring they are used consistently across all teams, and the development of our influencing asks.
·Translate SafeLives’ research, data and evidence into accessible, impactful content for external audiences, including practitioners, policy and decision makers.
·Ensure all outputs are survivor‑centred, values‑aligned and evidence‑led
·Develop our brand to reflect our approach to equity, equality, diversity and inclusion and in line with our values - human, rigorous, brave and inclusive.
·Oversee production of communications, marketing and policy materials that help to amplify our Whole Picture strategy and our related priorities.
3. Communications and Media Leadership
·Lead SafeLives’ overall communications strategy and activity.
·Oversee media relations, with strong focus on clear messaging and reputational resilience.
·Implement rapid-response and crisis‑comms protocols with clear escalation to Directors.
·Lead the development and management of our website, digital channels and content strategy.
·Ensure SafeLives is timely, authoritative and survivor‑centred in its external interventions.
4. Marketing and Audience Engagement
·Lead marketing strategy to support:
·Statutory and voluntary income generation
·Training uptake
·Consultancy and practice development
·Fundraising and supporter engagement
·Strengthen audience insight, segmentation and targeting.
·Oversee campaigns that bring SafeLives’ strategy and evidence to life and drive measurable action.
·Ensure that communication and marketing resources are used effectively to support business development.
5. Public Affairs and Policy
·Provide strategic alignment between SafeLives’ core messaging and evidence sharing and our influencing work
·Ensure public affairs activities and outputs (briefings, consultations, correspondence) are clear, accurate and consistent with SafeLives’ communications approach.
·Maintain awareness of political and policy developments relevant to SafeLives’ mission, advising Directors on risks and opportunities for influencing, working with colleagues across the organisation to develop policy.
·Senior level engagement will be led by Directors, as needed, with this role and the public affairs team leading stakeholder engagement and supporting preparation, messaging and follow‑up.
6. Planning, Governance and Performance
·Lead forward planning for all communications, marketing and public affairs activity.
·Set realistic, measurable KPIs that support the delivery of our comms and influencing strategy and our income generation.
·Embed continuous improvement processes and ensure compliance with GDPR and data protection.
·Oversee budgets for communications, marketing and public affairs, ensuring value for money and resource prioritisation.
7. Authentic Voice
·Ensure that the voices, experiences and priorities of survivors remain at the heart of all external communications.
·Support colleagues and Pioneers who use lived experience in SafeLives’ work in a trauma‑informed and respectful way.
Person Specification
Experience
·Strategic communications, including influencing, brand/profile raising, media relations and reputation management in complex, high profile environments (E)
·Media relations, including securing high quality coverage and rapid-response experience (E)
·Developing and delivering effective communications and marketing cmapaigns, including support for fundraising and income generation (E)
·Digital communications across owned, earned and paid media (E)
·Experience using data, research and evidence to inform communications, influencing and storytelling (E)
·Understanding of public affairs or policy environments within the social sector (D/E)
·Leadership and people development, ideally across multi-disciplinary teams (E)
·Influencing professional and policy audiences through clear, impactful communications, information and guidance (E)
·Working with people affected by domestic abuse to support storytelling and influence change (D)
Skills
·Confident in providing strategic communications advice aligned with organisational strategy and policy priorities (E)
·Exceptional written, oral and influencing skills, including excellent writing and editing ability (E)
·Strong political and media awareness
·Excellent judgement under pressure, making sound, values‑led decisions at pace (E)
·Ability to turn complex and fast‑moving information into clear messaging for different audiences, particularly professional and policy maker audiences (E)
·Strong issue and risk management in sensitive public contexts (E)
·Excellent digital and social media skills (E)
·Strong analytical skills to design and deliver campaigns (E)
·Numerate, with experience preparing and managing budgets (E)
·Strong planning, prioritisation and ability to meet multiple deadlines (E)
·Able to identify problems early and propose solutions (E)
·Commitment to equity, equality, diversity and inclusion (E)
·Commitment to ending domestic abuse (E)
Competencies
Leadership, organisational and strategic awareness
·Inspires trust and confidence in others
·Commitment to SafeLives’ values – Human, Rigorous, Inclusive and Brave - underpins all actions and decisions
·Remains calm, decisive and collaborative in fast-moving situations, while maintaining message clarity, survivor focus and organisational credibility
·Demonstrates an understanding of how your own role contributes to achieving SafeLives’ goals
·Is responsive to change which helps achieve goals
·Pursues tasks/goals with energy, drive and need for completion
Teamwork & collaboration
·Fosters an inclusive working environment so that others can contribute effectively
·Supports colleagues in demanding situations, recognises the importance of well-being in self and others, accepts help and support from other team members
·Listens to the views of others and shows flexibility in working with collective decisions
People management and decision making
·Ability to lead and manage effective teams and create an inventive, responsible and generous team culture
·Strong focus on quality, performance and impact
·Coaches staff to reach their full potential
·Makes effective decisions on a timely basis
·Judgement and problem solving is based on identifying outcomes and victim focus
Communications and relationship management
·Communicate with energy and direction
·Ability to build strong and effective relationships with key internal and external stakeholders
·Promote and contribute to cross team working
·Speaks and writes clearly and effectively and in a timely manner, tailoring communication to suit the audience
·Maintains confidentiality
Delivering quality
·Self-starter with the ability to use initiative and judgement to identify problems and propose solutions
·Excellent organisational skills including the ability to manage multiple projects and meet tight deadlines
·Takes responsibility for own workload, acts on own initiative, seeks feedback from others, evaluates own performance and then acts upon it
·Tries out new ideas and ways of working and identifies and shares learning
Influence
·Inspires confidence and trust– demonstrating high standards of integrity, honesty and fairness
·Actively engages the knowledge, ideas and contributions of others
·Uses appropriate techniques to influence others
The client requests no contact from agencies or media sales.
Job Title – Senior Delivery / Programme Operations Manager
Reports to – Director
Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.
Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.
As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.
This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery.
Job Description: Commercial Income Lead
Location: West Horsley Place (hybrid working considered)
Reporting to: Deputy Director
Hours: 0.8 Part Time
Contract: Fixed-term contract (12 months) with the option to extend.
We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery.
Working pattern: Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events
Salary: £35,000 for 0.8 Part Time (£43,750 FTE)
Role purpose
The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place’s commercial income.
This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery.
The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area.
Key responsibilities
Commercial leadership & strategy
Sales & business development
Planning & delivery
Filming, traders & partnerships
Weddings & private events – strategic oversight
Organisational contribution
Person Specification
Attributes
Skills and experience
Essential
Desirable
We are a 400 acre estate, listed manor house and walled garden with the mission to improve people's lives through culture, heritage and nature



The client requests no contact from agencies or media sales.
Our Room is a values-driven, creative support community working with male, trans and non-binary people who do sex work: an often-hidden population experiencing some of the highest levels of homelessness, trauma, poor mental health and social exclusion in Manchester. For twenty years, we have been a trusted, specialist service providing intensive advocacy alongside creative, developmental programmes that help participants stabilise their lives and imagine new futures.
As a Manchester-based organisation, we are the only organisation in the UK whose core mission is to support male, trans and non-binary people who do sex work. We believe that everyone who sex works deserves dignity, respect and safety.
We are seeking someone who can bring together clear strategic thinking and hands-on-leadership to inspire our staff team and represent the charity externally across key sectors and partnerships. This is an opportunity to lead a unique and vital organisation supporting male, trans and non-binary people who sex work.
The CEO acts as the primary external ambassador for the organisation, maintaining partnerships across housing and homelessness, sex work and VCSE sectors. The role is responsible for establishing our inclusive, values-led culture and is accountable for ensuring the charity delivers impact for male, trans and non-binary people who sex work.
a creative community for male, trans & non-binary people who sex work
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.
As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.
To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.
Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent
About the role
A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.
Key responsibilities include:
About you
This role would suit someone looking to step into a broader finance position with real variety and progression.
Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)
Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.
Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications.
As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Peterborough Citizens is part of Citizens UK, a nationwide alliance that brings together local groups to campaign for social justice and community improvement. In Peterborough, it works with schools, faith groups, and community organisations to address issues like housing, safety, and opportunity. We’ve been active for five years, building local leadership and creating positive change through collective action.
This role will focus on delivering the Pride in Place: Listening to Leadership programme across Peterborough. The Community Organiser will support the delivery of a 12-month programme that moves from listening → action → leadership, building long-term community power and neighbourhood governance. The role combines core community organising practice with structured delivery of engagement, analysis, and leadership development.
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As a Pride in Place Community Organiser with Peterborough Citizens, you will use the Citizens UK method to build relationships across civic institutions—such as schools, faith groups, and community organisations—to develop local leaders and strengthen their collective power. You will lead a broad listening campaign to surface shared concerns, support communities to identify priorities, and co-create strategies that turn those issues into winnable campaigns, including engaging decision-makers and organising public actions. Grounded in the belief that local people can shape their neighbourhoods, you will help deliver tangible “you said, we did” outcomes, build sustainable structures for resident voice and accountability, and contribute to the wider Pride in Place initiative by embedding long-term community leadership and change.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.
Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.
Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.
Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.
Oversee accreditation processes, identify and implement improvements to make our work more efficient.
Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.
Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners.
The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Head of People
Salary: £55,080 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
This vacancy will close on 18th May 2026, and shortlisted candidates will be invited to first‑stage interviews on 26th May 2026.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
The Head of People is a pivotal role at the heart of Julian House, shaping the organisation through its most important asset, its people. As a key member of the Senior Leadership Team, reporting to the Chief Executive, you’ll lead our people strategy, culture, and workforce development, ensuring we have the capability, capacity, and values‑led culture needed to deliver our mission.
This is an exciting opportunity for a strategic and compassionate leader who understands how great people practices drive social impact. You’ll provide senior leadership across HR, recruitment, volunteering, organisational development, and culture, helping to build a high‑performing, inclusive organisation where people feel supported, empowered, and able to thrive in a demanding environment.
You’ll play a critical role in embedding Julian House’s values, strengthening leadership capability, and creating a positive workplace where staff and volunteers feel engaged, valued, and proud of the difference they make. This is a rare opportunity to lead meaningful change and help a mission‑driven charity continue to grow and succeed through its people.
Please refer to our application pack and job description for full details around the role.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!