Director Of Fundraising Jobs

About the role

The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.

The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including 1.4m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.

With a new 5-year strategy in place, the Ri is looking for an experienced and passionate fundraiser to lead a team to deliver growth across all areas of fundraising to scale our charitable impact and reach new audiences. This is a critical role in developing and executing our fundraising strategy, and driving the charity’s financial sustainability.

Leading and working alongside a team of four fundraisers; you will identify and deliver funding sources; including but not limited to major donors, patrons, individual giving, grants, and corporate partnerships. You will deliver exceptional supporter relationship management and by using your entrepreneurial style will realise new funding opportunities.

About you

Are you hungry for growth and success and have a sales orientated approach to securing new funding?

Do you have:

Significant demonstrable experience of fundraising growth and success?

Experience of creating a fundraising strategy and action plan across all main funding sources?

Experience of Ultra/High Net Worth Individual (UHNWI) and Major Donor relationship management?

Exceptional communication and people skills with experience of networking, building relationshipsand influencing senior stakeholders ?

Experience of people management, financial management and business planning?

St John of Jerusalem Eye Hospital Group (SJEHG) is the only charitable provider of expert eye care in the Palestinian Territories and East Jerusalem. We have been treating patients regardless of their ethnicity, religion, or ability to pay for 140 years. Our sight-saving work is carried out against challenging and difficult odds to the highest international standards.

As a non-profit organisation, the direct patient related income we receive is insufficient to cover the costs necessary to provide services of the highest quality and thus our fundraising teams, both in London and Jerusalem, play a vital role in the sustainability of the organisation. 

We are looking for an experienced Fundraising Officer to join our small London team. While prior fundraising experience is an advantage, it's just as important that the successful candidate has a positive "can-do" attitude and exceptional commuication and teamwork skills. 

The successful candidate will work closely with the team to increase the Hospital's voluntary income, through the development and management of mid-value fundraising appeals, stewarding mid-level and regular donors. In addition, the post holder will be required to provide finance, event, admin, and communications support to our team.

Proven experience in community and events fundraising is a definite advantage, as well as, a record of building trusted, long term relationships with donors and volunteers. You should demonstrate a record of achieving income targets, in addition to being familiar with donor data base with an understanding of data analysis, queries and reports. Experience of working in a charitable organization is desirable.

We offer an attractive benefits package including 25 days of annual leave, pension scheme, life insurance, season ticket loan, and training and development opportunities. In addition to flexible working hours including working from home.We have a dynamic and hardworking employee environment based in a well-equipped attractive building in the Barbican/Farringdon area. 

Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

This is an entry-level administrative opportunity, perfect for someone who loves people and has great organisational skills and an interest in working in fundraising/for the not-for-profit sector. Do you have excellent verbal and written communication skills? Do you want to support and enable a team to give brilliant supporter experience? Can you make balancing replying to emails, answering calls, supporting your team, completing administrative tasks and being the first point of contact look easy?

If so, come and join our fun, ambitious and supporter-focused Community & Events Fundraising team at Versus Arthritis – we need you! In return you’ll get a chance to learn about this area of fundraising, as well as the wider teams within the Mass Engagement and Fundraising department.

We are particularly proud of our flexible working arrangements and our friendly passionate team that is bursting with ambition and love for our supporters.

About the role

​You must be based, and hold the right to work, in the UK to apply for this position.

We are looking for someone who can be the hub of our team, a powerhouse of administration and organisation. We are looking for a team player to effectively manage our systems and data, respond to queries and thoughts from supporters and provide support to our team members. The role will require accuracy and self-motivation with oodles of personal skills.

We’re looking for someone with a passion for learning and in turn you’ll get brilliant experience across fundraising, while learning about the charity sector and many of the key systems we use within it.

About you

If your knowledge and skills include the following then we’d love to hear from you:

• Proactive, enthusiastic and collaborative, with a ‘can do/let’s get this done’ approach.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, including the ability to develop and maintain key relationships.
• Organised and methodical with good attention to detail.
• Process-orientated and the ability to understand and improve systems.
• Ability to multi-task.
• High level of Excel knowledge numeracy skills would be an advantage.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

Interview

Interview date to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

We do not wish to receive contact from agencies or media sales. 

Colchester Foodbank is recruiting a new Director to lead it through an exciting period of challenge and opportunity. Demand for foodparcels is rising incessantly while donations (both financial and in-kind) are not keeping up. Successful fundraising will be critical for a viable future. A major challenge will be our likely need to move out of our current (rent-free) premises, find new suitable accommodation and adjust our operating model and finances accordingly. We are ramping up our community organisation and advocacy work to address the underlying causes of food poverty. Inspiring and collaborating with staff, volunteers, partner agencies and others to create the most effective team we can be will be a big part of the role.

So, we need someone with the skills, experience and commitment to:

• Provide strategic leadership for the food bank.
• Develop new sources of funding from grant, corporate and public donations.
• Maintain a high profile for the food bank with influential local figures and organisations and others, including on social media.
• Lead staff and volunteers to forge an effective, happy and collaborative team.
• Ensure smooth running of daily operations and tight financial management, in compliance with statutory, charitable and Trussell Trust requirements.
• Liaise effectively with partners, other stakeholders and in particular the Trussell Trust.
• Guide and support the volunteers.
• Report regularly to the Chair of Trustees, and more broadly to all trustees.

Profile

To deliver this demanding and exciting agenda we are looking for some or all of the following:

• Someone with previous experience, preferably in the charity sector, who can demonstrate a proven commitment to tackling poverty, deprivation and social exclusion, putting those in food-poverty at the heart of everything the food bank does.
• Someone with a proven track history of successful fundraising.
• A strategic thinker who can set the vision and translate it into deliverables on the ground.
• An experienced campaigner.
• A team leader who can create an effective, happy team which delivers for the people we serve.
• A skilled communicator and networker, able to develop and deliver an effective communications strategy, at ease with clients, staff, volunteers, partners, senior stakeholders and an effective advocate in the media.
• Someone with formal qualifications or proven experience in relevant areas such as financial management, human resources, safeguarding, health and safety, food hygiene and charitable legislation.

Benefits

The position is currently full-time (37 hours) but we are open to consideration of part-time, flexible or job-share configurations. Some flexibility (e.g. occasional weekend or evening working) may be required. Salary is £40k, negotiable.

Colchester Foodbank is an equal opportunities employer. We welcome applications from those of all faiths and of none.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining an established, high performing team who are warm and supportive and keen to learn from one another.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of thirteen staff and is led by the Director of Philanthropy and Partnerships.

The Philanthropy Team works with major donors, corporates and trusts and foundations. Wework collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters (led by our Head of Engagement) as well as an ambitious events programme (delivered by a team of three events professionals), including a gala dinner which raises over £1m annually.

About this role

The Development Director is a talented and ambitious fundraiser who will join our dynamic, collaborative Impetus Philanthropy Team and have responsibility for delivering the team’s annual fundraising target by managing a portfolio of prospects and major gift donors who support Impetus’ core work.

The post holder will work collaboratively with the Director of Philanthropy and Partnerships on all aspects of fundraising and will oversee the delivery of the Volunteer Engagement Programme and Pro Bono Programme. They will also work with Events colleagues to ensure the success of Impetus fundraising events.

The Development Director will act as a senior member of Impetus. They will provide important support to the Director of Philanthropy and Partnerships and Senior Management Team (SMT). They will have direct line management responsibility for two Heads of Engagement and will also provide leadership to more junior members of the Philanthropy Team.

Key responsibilities

• Manage a portfolio of major gift donors and prospects from the Private Equity Industry and surrounding “secondaries” such as banks, law firms and management consultants, as well as raising funds from family foundations and individuals. 
• Provide strategic oversight of the delivery of the Volunteer Engagement Programme and Pro Bono programme and help both programmes to further grow. 
• Line manage Heads of Engagement providing guidance and support in development of growth strategies, monitor KPI’s and financial targets, mentoring professionalism and best practices. 
• Contribute to meeting the Philanthropy Team annual target. 
• Maintain high-level relationships with donors and prospective donors, maximising opportunities to secure new sources of income. 
• Leverage the contacts of Trustees and pro bono supporters to good effect.  
• Provide support and meticulous follow-up to the Chairman, Trustees, senior management and senior volunteers to encourage introductions to potential sources of giving and to ensure their successful involvement in the fundraising process. 
• Work collaboratively with the Director of Philanthropy and Partnerships on all aspects of fundraising, producing regular reports of progress against plan. 
• Work with the Communications team to ensure all communications with external stakeholders is prompt, clear and compelling, this includes the continuing testing and honing of all fundraising collateral to continuously improve the fundraising ask and stewardship strategies. 
• Work with the Head of Events and team to ensure fundraising events are a success, in particular the annual awards dinner. 
• Contribute effectively to the wider operational and strategic development of the organisation working at a strategic and cross organisation level.
• Apply technical and digital skills to effectively use platforms such as Office 365 or Google Workspace.
• Use Salesforce and other internal systems and processes to effectively manage work and drive performance.
• Identify and maximise appropriate opportunities for internal collaboration with colleagues .
• Demonstrate a level of professionalism and best practice across the philanthropy team and within the organisation that is exemplary. 
• Fully comply with all of the organisation’s employment and other policies and procedures. 

Person specification

Fundraising skills and experience

• A proven track record in corporate or major donor fundraising, supported by evidence of raising or managing six or seven figure donors. 
• Experience of operating at a senior level with demanding and challenging people including trustees and external stakeholders. 
• The ability to direct, lead and personally work through the fundraising cycle with donors. 
• Intellectually strong, able to grasp and interpret complex ideas, including the venture philanthropy model of Impetus. 
• Strategic thinking, planning and doing – with an ability to generate concepts and ideas, translate then into tangible tactics and execute them.  
• Evidence of an innovative, creative approach and the ability to think laterally.
• Proven experience of building a pipeline for new business.

People and project management

• Experience in managing a high performing team with the ability to mentor on the job and deputise for the Director of Philanthropy and Partnerships when necessary.  
• A track record as a high-performing member of a team, helping to run the team and contribute beyond own area of responsibility. 
• Solid financial management with an ability to establish and deliver a budget, streamlining and finding economies where necessary.  
• Working well under pressure with the ability to meet tight deadlines in a fast-paced environment while managing multiple projects. 
• Broad knowledge of platforms such as Microsoft Office or Google Workspace and experience with CRM platforms.

Communication skills

• Excellent written and verbal communication skills, including exceptional negotiation skills. 
• Excellent relationship skills, with the ability to establish and maintain contacts and maximise networks with key internal and external stakeholders.

Commitment to mission and values

• A commitment to Impetus’ mission 
• A commitment to equality, diversity and inclusion

Our commitment to equality, diversity and inclusion

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

For details on how to apply and more information about the benefits of working at Impetus, please see the information pack.

If you are passionate about giving vulnerable young people life changing opportunities, want to make a real impact through your work and are looking to join a dynamic fundraising team with lots of potential, then this is the job for you. This is a fantastic opportunity for somebody who wants to take the next step in their career to help shape a new regional fundraising strategy and maximise income generation from a new geographical area. Building on the success of our Wiltshire-based fundraising, you will help us tap into the potential of new supporters from the Somerset area as we expand our Programmes to reach vulnerable young people in this part of the South West. 

The Role

It is an exciting and varied position which would be perfect for somebody who is creative and organised with experience of building relationships, organising events and managing a diverse workload. You may already be a Regional Fundraiser looking for your next role with an ambitious medium-sized charity, or you may currently be in your first fundraising role, ready to take the next step in your career.  Whatever your experience, we are committed to investing the time in developing the right individual. This new role will be shaped according to your skills and expertise, and will develop over time based on the success we have in building partnerships with local businesses, securing major donor support, running local events and engaging the community with our plans. 

As a Regional Fundraiser, you’re a people-person, self-motivated, well-organised, able to multitask, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors.  You must be as comfortable in the boardroom engaging high net-worth individuals as you are donning wellies and waterproofs to stand on the side of a mountain for the day. 

There will be plenty of opportunity to meet the young people on our programmes, visiting camps and taking part in activities. This will help you really understand the life-changing difference the Youth Adventure Trust makes and enable you to show our donors and fundraisers the tangible impact of their support.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. In 2024 we plan to expand our services to support young people from Somerset through our YAT Resilience Programme in the first instance but eventually through all four of our Programmes.

Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The continued success of the fundraising team is more important than ever as we plan to increase our capacity and reach into a new geographical area. This is an exciting time to join a small charity with big ambitions and this role will be instrumental in enabling us to reach more vulnerable young people at a time when they need support more than ever.

Apply Now

For a full job description and person specification, please download the Job Pack. Please note that all applicants must complete an application form and make reference to the job description and person specification in the Job Pack.

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.

Vacancy Reference Number:

DOP/PR/UK-R1

Position title:

Director of Programmes

Reports to:

Deputy CEO

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £65,000.00 per annum (commensurate with experience)

Terms of Employment:

36-Months' Fixed Term Contract (subject to successfully completing a 9-Months' Probationary Period)

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. The Head Office based in Nottingham and a fundraising team based in Whitechapel, London; occasional travel between the two locations will be expected. Muslim Hands UK is seeking an enthusiastic and passionate individual to direct our Programme through an exciting period of growth and change as we have ambitious plans to grow our income in this area by 2025.

As the Director of Programme, you will primarily be responsible for: [Please see attached document for full details]

• Strategy, Planning and Financial Management:
• Support to Senior Management:
• Programme Management:
• Humanitarian Response:
• Programme Monitoring, Evaluation and Learning (MEAL):
• Staff Management:

How to apply

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your current CV by no later than 31st December 2023.

NB: the subject line of the email should include (1) the Vacancy Reference Number and (2) the Applicant’s Name.

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Building on incredible foundations, BMS World Mission is searching for a new Director of Fundraising and Communications to deliver diversification and growth.

Location: UK (Didcot), which can be hybrid, or remote in Global South

Salary: The salary will be set at an appropriate range for the level and skills of the role in the country where the role holder is based, for example in the UK the salary would be up to £60K.

Applications close at 9 a.m. Wednesday 20th December 2023

BMS World Mission is a Christian mission organisation, working in around 30 countries on four continents and works among some of the most marginalised and least evangelised people, as well as those forced to flee home, in some of the most fragile places on earth.

BMS workers and partners strive every day to make Jesus known and share the full life he brings. From legal work to surgery, food projects to education, BMS works with local partners, providing help where it is most needed, among the most marginalised and least evangelised people in the world. We do this thanks to the support of UK Christians, individuals and churches, who share our vision for a world made better through Christ’s grace.

About the role

This role is critical to the future of the organisation and how they fundraise and engage with new and existing audiences. It will lead a large directorate and have three direct reports, Head of Fundraising, Head of Operations and Resources and Head of Communications.

Who we are looking for

As BMS World Mission embark on a focus on diversifying income, we are searching for an exceptional leader who has experience in growing significant income from individuals.

Building on an incredible reputation and wide-reaching Christian networks the role holder will be tasked with creating and delivering a new innovative strategy across fundraising and communications. With that in mind, we are looking for candidates who are strategic, ambitious and inspirational and who pride themselves on building lasting relationships.

Candidates with a background in IG and digital fundraising will be looked upon favourably as the organisation looks to ensure that the amazing work they do globally continues.

With an appetite for change and creativity, we are looking for change-makers who want to take this directorate on a journey of development, growth and innovation.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 20th December 2023.

The successful candidate will have extensive experience of charity fundraising with a specialism in philanthropy / major gifts, which we hope to develop during 2024-25 alongside our new service for children. In addition, they will be a skilled line manager, with experience of developing multiple income streams and setting and meeting financial targets. They will join the Executive Leadership Team, consisting of five Directors plus Chief Executive, and play a key leadership role in the organisation.

We offer a range of flexible working options and are also open to considering candidates looking to work part-time (3-4 days per week). Benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday.

Interview dates are 13th and 14th of December for the first round of interviews (via Teams), 18th and 19th of December for the second round of interviews (in person).

Wild Welfare is the only animal welfare charity that solely focuses on the improvement of animal welfare for captive wildlife. From elephants to emus, we work to create the change that is needed so every animal can thrive under human care. We are now working in over ten different countries, providing training and support to animal care teams, working with governments and NGOs to improve animal welfare legislation and standards, and build strong working relationships and partnerships across the globe to create sustained positive change for captive wildlife. Our innovative, compassionate, and collaborative approach means we are making a real difference for captive wildlife and are being recognised as leaders in this sector. Under our new Global Strategy – Every Animal – we aim to develop our strengths and reach even more animals through four key aims and six pillars of action. This role will see the successful candidate join at an exciting time, as the charity moves into this new global strategy with fundraising plans to deliver on both programmatic areas of work and organisational growth. 

The ideal person for this role will be a self-starter, with proven experience in raising substantial funds from multiple avenues and maintaining strong donor partnerships. They will have experience of managing and forecasting income and expenditure budgets and setting KPIs. They will enjoy working as part of a small but highly motivated team and be willing to step up to make impactful decisions regarding the financial growth and direction of the organisation. The Fundraising Director will focus on major donations, philanthropic and corporate donors, as well as overseeing the Fundraising Manager’s role.

This newly created position, reporting to the Director, will have a large degree of autonomy. This position is home based and may require some travel in the UK to meetings. Some overseas travel may be required from time to time.

Over the next five years we want to continue to grow, supported by an ambitious fundraising strategy that can support, invest, and deliver our expert programmatic work and organisational diligence. Wild Welfare is seeking a Fundraising Director who will be responsible for the development and delivery of this strategy, building on our current income to deliver a broader range of income streams from philanthropy to trusts and foundations, corporate partnerships, and major fundraising events, managing, and reporting to donors and setting financial forecasts, budgets and KPIs.

If you are interested in this role and feel you have the experience we are looking for then do not hesitate to apply.

Experience in:

• Raising major donations (up to six figures) through multiple fundraising avenues.
• Managing a portfolio of major donors and donor relationships.
• Identifying and cultivating major donors from a broad range of funding avenues.
• Organising major fundraising events.
• Developing a fundraising strategy plan in line with organisational planning.
• Strategic budgeting and monitoring.
• Remote staff management.

Primary Duties and Responsibilities

Fundraising & Leadership

• Lead the development and implementation of a fundraising strategy, with a focus on major donors and donor cultivation events, to increase Wild Welfares’ income, in collaboration with colleagues.
• Drive forward the growth of a diverse portfolio of income streams.
• Set, monitor, and deliver annual income and expenditure targets.
• Research, identify and build a pipeline of new donor prospects
• Strengthen and build on existing supporter relationships, cultivating relationships with a variety of donors from philanthropists to corporations and providing donor stewardship and engagement opportunities.
• Support the development of engaging fundraising materials including fundraising case for support, applications, proposals, and appeals.
• Contribute to the strategic direction of the charity.
• Lead on cross-organisational project fundraising in line with organisational strategy.​

Staff Management

• Line manage the Fundraising Manager, providing support and encouraging high performances.
• Ensure individual performance objectives are identified, met, and supported to provide motivation and encouragement in the role.
• Provide line management on proposal writing, reporting, and other fundraising duties identified.

Additional Responsibilities and General Duties

• Represent Wild Welfare at major donor events and/or meetings.
• Oversee the maintenance of the donor database.
• Oversee donation processing and ensure donors are thanked promptly.
• Fulfil other roles and complete tasks as needed.

Client Services Director Fundraising 

Return Fundraising was founded in 2015 with a clear mission: to bring together professional charity and agency fundraisers to improve the voice of telephone fundraising. We’ve been growing ever since: pioneering supporter-led fundraising with genuine conversations and long-term relationships. 

Now, with new products gaining momentum and the business attracting new clients, we are again planning to expand our team, and are looking for the very best to jump aboard.

Department:  Client Services

Contract type:  Full time

Contract hours:  37.5 hours per week (Monday to Friday)

Reports to:  Managing Director

Line reports:    Account Executive

Salary:  £55k + performance related bonus structure

About You:

You are an experienced, commercially minded and established fundraising professional with a background in senior-level client services or account management. You have strong networking and communication skills, experience of financial management, and a high level of emotional intelligence. You will be committed to growing our clients’ telephone fundraising programmes and securing opportunities for the business to grow by identifying and securing new revenue streams and charity partners. 

The Role:

Return Fundraising is looking for a Client Services Director to join the senior leaders of  its growing team. You will provide line management for an enthusiastic and talented Account Executive, and offer top-level client services of 15-20 clients in the telephone fundraising sector. Key Performance indicators around supporting the growth of the business by growing client accounts and securing new business will be a significant focus.

Main Responsibilities:

Client Services

• Project manage campaigns to ensure delivery within agreed budgets, timescales and service levels, and to a high level of client satisfaction alongside our Operations Manager and Managing Director

• Take responsibility for client contract negotiations to ensure revenue and profit targets are exceeded

• Project manage campaign setup processes alongside our Client Services Executive, overseeing creative development, setup schedules  and data flow

• Analyse calling data alongside our Data Manager to provide actionable insights to improve fundraising outcomes

• Develop client end of campaign reports, providing digestible data analysis and recommendations for improvements

• Manage external relationships with data suppliers

• Be the highest point of escalation within the client services team 

• Represent the company at conferences and networking events 

• Client invoicing

Policy and Process

• Develop, implement and maintain departmental policies and process guides to improve output and efficiency

Growth

• Identify opportunities for the growth of existing clients by offering new products and services as well as making the case for telemarketing as a vital fundraising channel

• Support in balancing the business’ risk by growing the right clients at the right times of year

• Develop well clear and well written proposals for new activity within our existing client base

• Manage workflow calendars to ensure steady and even calling throughout the year for the contact centre

• Collaborate with external partners and data suppliers to develop joint offerings to our charity partners

• Maintain an active presence in the wider sector to ensure visibility of the business for potential clients

• Develop marketing strategies crucial to the growth of the business

Relationships & People

• Oversee the development of an Account Executive to ensure professional development that benefits both them and the business

• Setting of a positive culture and environment for the client services team that complements the business’ aims and values

Skills and Experiences:

Essential

• Experience of direct/dialogue marketing campaign management, whether in the fundraising sector or in a sales environment

• Significant experience in project management

• Experience of sales, negotiation and networking

• Be organised, able to multitask and be proactive

• Significant experience of Google products and Excel

• Clear and efficient communicator 

• Experience of managing projects, delivering goals, with superb attention to detail

• Exceptional team-player

• Data analysis and reporting skills

• Able to manage effectively and support your team to get the best of out them

• Ability to be flexible; respond positively to change

• Work effectively under pressure and deal with conflicting priorities

• Self starter who takes responsibility for their own work and actions

Desirable

• Experience of a BPO environment, particularly in a sales focused role

• Experience of managing the growth of existing clients to reach ambitious goals and targets

• Experience of budget management and financial forecasting

• Advanced understanding of fundraising and/or marketing

• Experience of overseeing a creative development process

Measures of Success:

• Revenue and profit

• Client retention and repeat business

• New business and growth

• Campaign KPIs 

• Client feedback

• Internal feedback

Key Relationships:

• Managing Director

• Operations Manager

• Data Manager

• Fundraising managers and fundraisers

• Suppliers and partners

• Consultants, including fundraising specialists

• Other Return Fundraising associated companies

Our Offer:

• Annual salary of £55,000

• Generous performance based bonuses

• Full time permanent contract of 37.5 hours per week Monday to Friday

• Hybrid working with flexible working from home and office days

• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days

• Laptop, plus home working equipment including chair, desk and monitor

• Pension contribution of 3%

• Perks scheme with discounts on major retailers

• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers

• An environment that champions growth of its employees

• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

Reports to: Chair of Trustees

Application Deadline: Friday 29 December 2023

Interview: TBC in early January

Start date:  Feb 2024

Hours of work: 2 days / 14 hours per week

Salary: £45,000 per year, pro rata

Contract: Permanent with 6-month probation.

Location: Hybrid. We have an office in London, currently the team often work from home with one day a week in the office, preferably together on the same day.

The Organisation:

Caspari Foundation is the UK’s only provider of Educational Psychotherapy in schools and is the UK’s leading trainer in this child psychotherapy modality. This approach was pioneered by Irene Caspari in the 1970s and bridges the gap between education and therapy.

It offers a safe way for children to explore and make sense of experiences that may be blocking their development and educational attainment. The aim is to help them to learn about themselves, improve their relationships with peers and staff, gain confidence and, ultimately, to experience the joy of learning.

The Caspari Foundation does not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender identity, race, colour, nationality, ethnic or national origin, religion or belief, disability, age, class or culture.

Caspari Foundation is forward thinking, progressive and fully committed to diversity, equity, and inclusion (DEI).  We expect all employees to be engaged with their own learning in this area.

The Role

We are looking for an enthusiastic and conscientious individual with strong financial and administrative skills who would like to work with an organisation that is dedicated to improving the lives of children through Educational Psychotherapy. 

The role is a wide-ranging senior management role and would suit someone with previous experience of operations and fundraising in the charitable/third sector.

Main Responsibilities

To lead the business management of the Foundation reporting to the Board of Trustees.

To be responsible for the financial and administrative management of Caspari Foundation in a manner that reflects the Foundation’s core purpose and secures its future.

To provide leadership in refining and implementing strategy in order to deliver the current objectives of Caspari Foundation.  We currently have a 3-year business development plan in place.

To bring vision in devising future plans and setting future objectives for the further strategic development of Caspari Foundation.

To build the reputation and profile of Caspari Foundation and to represent the Foundation publicly.

To support and leverage efforts to enhance the reputation, build awareness and communicate the benefits and value of Caspari Foundation’s work amongst the community of professionals in psychotherapy, education and relevant political spheres important to the future of the foundation.

To identify funding streams from trusts, foundations and government bodies.

Specific Aims:

To work in partnership with the Course Director focusing on both the strategic development and the day to day running of the Caspari Foundation.

To lead in planning operational activities and the strategic development of the Caspari Foundation within agreed short, medium and long-term time frames.

To oversee the development and periodic review of Caspari Foundation’s policies, procedures and practices.

To ensure the efficient financial, administrative, IT, personnel management and development of the Caspari Foundation.

To manage the bookkeeper and other self-employed contractors engaged from time to time, including the accountant.

To review general progress towards strategic objectives taking into consideration the development of policy and practice.

Prepare and lead together with the Trustees, the UKCP 5 yearly inspection – the UKCP’s Organizational Membership Review in 2025.

To devise, implement and regularly review the fundraising and income generation strategies necessary to deliver the Caspari Foundation’s objectives.

To ensure that all services are delivered within budget and that all personnel comply with financial control procedures.

To devise a marketing programme for the Caspari Foundation which will improve revenue from existing training opportunities, and which will facilitate the geographic spread of the Caspari Foundation’s work and influence.

To identify relevant professional bodies on which Caspari should seek or improve its representation in order to grow the Foundation’s influence in professional and political circles

To represent Caspari on committees, in conferences and to public bodies and the media in a manner consistent with its core purpose.

To oversee queries, contact and contracts with freelance Educational Psychotherapists for the Adoption Support Fund.

To lead on GDPR compliance.

To liaise with the United Kingdom Council for Psychotherapy (UKCP) and the Charity Commission as necessary.

To prepare for and organise with the Board of Trustees the AGM.

To liaise with the Assessment Board and Course Director to maintain standards of training and education.

To prepare the bi-weekly newsletter for members sent out using Mailchimp.

To continue and develop a social media strategy for promoting the Caspari Foundation’s courses.

To receive and respond to enquiries from members, schools and other organisations and members of the public.

To liaise with the Landlord regarding accommodation and facilities.

To work with the Course Director on the expansion of the current Adv Dip programme re premises, timetabling, recruitment of staff, managing Thursday evenings.

To liaise with the Trustee responsible for our member reaccreditations each year.

Enhanced Clearance

The post is subject to an enhanced criminal records check by the Disclosure and Barring Service

PERSON SPECIFICATION

Training and Qualifications:

Desirable

· Educated to degree standard or equivalent in a related field or demonstrable experience and knowledge as listed below.

Knowledge and Experience:

Essential:

· Experience of business administration.

· Experience of project management and working with funders/stakeholders and multi-disciplinary professionals.

· Commitment to and understanding of DEI.

· Ability to work alone or in a small team.

· Knowledge & experience of social media, website development and management of content.

Desirable

· Experience in the charitable/third sector.

· Experience and knowledge of co-ordinating one-off training, CPD, workshops and evaluating effectiveness.

· Experience of management in an educational environment.

· Experience of receiving and providing supervision / work reflection / appraisal.

· Experience in setting and managing budgets, for example: projects, resources, training.

· Experience of supporting training & delivery of training programmes for use in schools & other settings with children & young people.

Skills:

Essential:

• Be able to demonstrate excellent communication skills, accurate spelling and attention to detail.

• Be able to demonstrate numerical competency.

• Ability to demonstrate creativity and enthusiasm for the work.

• Ability to work on-line communication platforms such as Zoom, Google Share documents, Microsoft Office, Teams;

• Be able to demonstrate advanced IT Skills (Microsoft Office, Excel, Power Point, Google Share, Outlook).

• Able to convey a warm, empathic and calm professional approach working within Caspari's small staff team and communicate well at all levels.

• Ability to work autonomously, but also collaboratively.

• Have a proactive approach to problem solving.

• Ability to work confidentially and non-judgementally.

• Ability to manage own workload and prioritise conflicting deadlines.

• Ability to self-care when working under pressure.

How to apply

Please send the following by 10.00 am Friday 29 December:

· CV, max two sides of A4

· Application letter, one side of A4 outlining your relevant skills and experience and what you feel you can bring to the work of the Foundation

· We will invite shortlisted candidates to an evening Zoom interview in early January (dates TBC)

Background

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through Women for Women International’s Stronger Women, Stronger Nations Programme. They form support networks, are equipped with the skills to earn an income, and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across seventeen conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

The Role

This will be an exciting time to join Women for Women International in this new role as Director of Global Corporate Fundraising focusing on UK, Germany, and US.

This role presents a brilliant opportunity to further your career with a dynamic organisation that values its staff, provides a work environment that is built on flexibility, empowerment, and commitment to support you to be the best that you possibly can.

We are seeking someone who can lead our corporate fundraising strategies in the UK and globally ensuring we are at the cutting edge of our sector and consistently meet our objectives and income targets. The role will act as the Global Corporate Partnerships Lead for the wider organisation developing global targets, priorities, and a strategic approach to this area of work, identifying and delivering new global partnerships from companies in collaboration with global colleagues.

The role will also manage a portfolio of key relationships with an exciting range of corporate and brand partners as well as have touch points with global colleagues from  business development, Programmes, events and Marketing and Communications.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities, and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organisational values: Empowerment, Integrity, Respect, Resilience, and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable, and Inclusive.

To learn more about the power of women for women, visit our website or on social media. 

To apply please go to our website to complete the application form.

Closing date for applications is Sunday 10th December 2023

 You will have an opportunity to attend a Q&A with our Managing Director Thursday 30th November, 13.00 – 14.00.  If you are interested in attending, please go to our website for the Recruitment UK email address and contact HR.

There is a very tight window before Christmas to interview, please take note of the dates if you are interested:

First Interview will be online on Friday 15th December 2023

Second Interview will be face-to-face on Wednesday 20th December 2023 at our Head Office.

Could you help to support bullied children and their families? Kidscape is an award-winning national charity looking to develop our work in Wales.

As a senior leader within the organisation, the Director Cymru will work closely with our CEO, Director of Operations and Head of Finance to ensure we continue to develop and deliver our high-quality services, build strategic networks and support the fundraising strategy.

Key responsibilities: 

• Lead on development and delivery in Wales

• Contribute to business growth in Wales

• Manage Volunteering in Wales

• Coordinate Delivery of Training and Workshops in Wales

• Direct evaluation and impact in Wales

What you'll get working at Kidscape: 

• We support flexible working 
• We work remotely
• We are a family-friendly employer
• We promote staff health, wellbeing and personal development
• We are very friendly and approachable
• You'll be contributing to an incredible cause

What we are looking for: 

• Ability to develop and deliver project plans, ensuring objectives and timescales are met.
• Ability to manage and motivate both staff and volunteers
• Strong understanding of the issues and challenges that arise when working with associates and volunteers
• Strong awareness of equality and diversity and ability to translate to effective action
• Excellent written and verbal communication skills, including the ability to network effectively
• Good planning and organisational skills and ability to manage multiple priorities to successful conclusions
• Ability to work on own initiative to find creative solutions to problems
• Experience of programme management; ideally within a child or youth setting
• Experience of developing and delivering systems and processes to support programme delivery
• Relevant, recent and substantial experience of coordinating support, advice and training to the children’s workforce
• Experience evaluating and improving services through impact measurement
• Management of Freelance associates and volunteers with a good working knowledge of HR Processes
• Developing partnerships and managing contracts with external providers
• Experience of promoting charity programmes and building networks either at a national or regional level
• Experience of people management and coaching
• Experience of setting up projects in a target driven environment
• Facilitation, training and public speaking

If this sounds like you, we'd love to hear from you! To apply, please go to our website.