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Top job
New Routes Integration Ltd, Multiple Locations (On-site)
£35,700 per year
Lead the Heart of Our Mission: We're Hiring an Operations Manager to Keep People, Projects and Purpose Aligned
Posted 2 days ago Apply Now
Top job
The National Gallery, London (On-site)
£60,753 per year
The National Gallery has a vacancy for a Head of Principal Gifts.
Posted 5 days ago
Closing in 4 days
Coventry Diocese, Coventry (Hybrid)
£57,000 - £59,000 per year
Contribute to and support the Bishop’s Senior Staff Team and key lay and ordained leaders in the delivery of the diocesan strategy
Posted 1 week ago
Closing tomorrow
Kinship, Remote
£45,000 - £55,000 per year (plus LW of £3,406 if applicable) (pro rata)
Kinship is looking for a senior HR leader to ensure effective and seamless delivery of our People function and embed our values
Posted 1 week ago Apply Now
Ivy Street Family Centre, London (On-site)
£32,000 - £40,000 (or higher if sustainable income targets are achieved)
Posted 5 days ago Apply Now
Population Matters, Remote
£55,000 - £62,000 per year
Population Matters is an environmental and human rights charity, working to ensure that our population can co-exist in harmony with nature.
Posted 1 day ago Apply Now
Closing in 6 days
Harris Hill Charity Recruitment Specialists, Andover, Hampshire (On-site)
circa £50,000 per annum depending on experience
Posted 3 weeks ago Apply Now
NFP People, Multiple Locations (Hybrid)
£32,000 – £35,000 per annum (pro-rata)
Posted 2 days ago
Crystal Palace Park Trust, London (Hybrid)
£42,344 per year
This role will lead on restoring the park's position as one of the UK's leading visitor attractions.
Posted today
Page 2 of 6
Norwich, Norfolk (On-site)
£35,700 per year
Full-time
Temporary (one year with an extension subject to funding)
Job description

New Routes Integration

Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

Principle purpose of the post:

The Operations Manager will report to the Chief Executive Officer, working closely with them and deputising when required. They will lead and line manage the operational management of contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely. 

The Operations Manager will deliver: monitoring of service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.

The Operations Manager will support the CEO in implementing and overseeing strategic fundraising efforts.

The Operations Manager will hold responsibility for ensuring all operational staff are effectively supported to undertake their roles and will administer formal HR policies and procedures when standards fall below expectations. They will also support the CEO in doing the same for non-operational staff.

The Operations Manager will provide support and deputise for the Chief Executive when required.  The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

Application resources
Posted by
New Routes Integration Ltd View profile Organisation type Registered Charity Company size 1 - 5
Posted on: Monday, 19 May 2025
Closing date: 08 June 2025 at 14:19
Tags: Advice / Information, Campaigns, Fundraising, Human Resources, Policy, Advocacy, Customer Service, Operations, Compliance / Quality, Database Management, Ethnic Minority / BAME, Facilities, Internal communication, Risk Management, Safeguarding, Community Fundraising, Grants