Operations Manager – Inclusive Cycling

About us

Wheels for Wellbeing is the only inclusive cycling organisation run by and for Disabled cyclists. We have been supporting Disabled people to discover cycling for leisure, health improvement and transport since 2007.  We work tirelessly at local, regional and national level to spread our unique understanding of the barriers and solutions to accessing active travel. Our approach is optimistic, dynamic and flexible, supporting others to ensure that cycling services, infrastructure and facilities are attractive and accessible to Disabled people, older cyclists, people cycling with children, cargo cyclists etc.

All our work stems from the diverse lived experience of our members, trustees, staff & volunteers. Difference is what makes us who we are and what makes us strong. It is what others value in our approach. We trust and hope you will bring yet new perspectives. Wheels for Wellbeing recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome job applications for people of all backgrounds.  

About the role

This is a new senior management role as the organisation grows. From our office in South London, you will provide leadership to our great operational team, and with them constantly improve and take a strategic approach to developing Wheels for Wellbeing’s customer focused inclusive cycling services. You will operationalise a new cycle hire service (currently being piloted). Other key priorities for this post are: safeguarding of adults at risk and children, and the health and safety of all involved; improved data handling and impact evidencing; excellent budget management of our services.

Key responsibilities:

• Support and oversee the safe re-opening of all our cycling services post-lockdown and the planning of new projects/services.
• Lead and be a part of a happy and motivated team.
• Promote excellent partnership working between Wheels for Wellbeing and a variety of stakeholders.
• Participate positively in the running and development of Wheels for Wellbeing.

Are you an experienced manager and shaper of services, 100% focused on the needs of end users with 2 years’ experience in either Disability, cycle training, sports & physical activity, community health or education? Do you excel at leading happy, motivated teams of staff and volunteers and have experience of putting Safeguarding, Health and Safety and good financial systems at the heart of providing safe and sustainable services? Then we would love to hear from you!

Please read through the job pack, available on our website via the Apply button, to learn more about the role.

Closing date: May 4th 2021

• Can you contribute to the transformation of health and care locally?
• Do you have experience of driving system change and of empowering communities?
• Are you a skilled, values driven and ethical negotiator who can ensure the needs of communities are central to system thinking?

Hackney CVS is looking for a new Director of Health Transformation & VCS Networks. You will oversee the development of a new Voluntary, Community, and Social Enterprise (VCSE) Assembly which will meet quarterly to discuss the big issues, then work with the Assembly Executive and our public sector partners to develop plans and strategies.

You will be able to operate at all levels – whether that be supporting the voices of frontline organisations or negotiating resources from health & care system leaders – to maximize the role that community and voluntary organisations can play in long term change.

Conditions of work

Salary: £50,000pa

Contract: Fixed term until 31.03.22.  Continuation funding will be sought. Role subject to a 6-month probationary period and a 3-month notice period

Hours: full time

The deadline for applications is 9.30am, Thursday 6 May 2021.

Interviews will be on Tuesday 18 May, and successful candidates will also be asked to attend a more informal meeting with staff and VCSE TLG members on Monday 17 May.

Hackney CVS positively celebrates diversity and welcomes applications from people from all backgrounds.

Families Need Fathers – because both parents matter (FNF), founded in 1974, is a registered charitable social care organisation in the United Kingdom. FNF works for the well-being of children in separated families to ensure they have meaningful relationships with both parents, wider family and friends. FNF provides information, guidance and support to parents whose children's relationship with them is under threat during or after divorce or separation, or who have become alienated or estranged from their children. These services are provided via our website and through a volunteers who provide Helpline and local branch support (currently online).

We plan to expand our services and resources. The charity currently relies on a small staff and many volunteers. There is a need for the Charity to become ‘match fit’ with better governance, updates to internal policies, a relaunch of our website and to be in a position to both secure and make good use of new funding sources by 2022. The Charity is reviewing its branding to ensure it is aligned to its new Purpose Statement and Charter that have recently been agreed.

The focus on this role, under this contract, will be:

• to develop and bring up-to-date procedures and policies (using trusted charity status as the ‘gold standard’.
• Facilitate branch (local volunteer run meeting) support and online strategy
• To coordinate the update and launch of a new website
• To co-ordinate the operational elements of a re-brand of the Charity

For more detailed information please see the attached role specification.

 You will be responsible for overseeing and leading our wellbeing services, managing our wellbeing staff and volunteer teams, and ensuring quality of service positively impacts and makes a genuine difference to those using them. This is an exciting job opportunity to join a dynamic and committed team in a senior role and be part of supporting and driving forward the organisation’s future service development.

This will also include: monitoring and evaluation of direct work, ensuring impact and outcomes are demonstrated; maintaining & developing new cross-sector partnerships and collaborative relationships; advancing, developing & delivering training; and designing, developing & securing future funding for service activities to meet emerging needs.

ELOP – is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities

Initially this work will take place remotely via home-based working whilst we are facing COVID-19 restrictions. 

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

Title: Director of Business Development

Salary: £80,000 to £85,000

Hours/Contract: Full time

Contract Type: Permanent

Based: UK - Flexible

Closing date: 9th May 2021

Interview date: 28th May 2021

About the Role

It is a very exciting time to join Marie Curie as we enter into a phase of change, collaboration & partnership with others to ensure that more people have access to a better end of life experience.

Our transformational journey will ensure that everyone who is dying, and their families can receive the love, support & care they need. As part of making this happen, we are embarking on exploring other opportunities for securing commercial income through joint work with the fundraising team and strategic philanthropic supporters of Marie Curie; and working in partnership with other organisations to lever significant financial, quality and business benefits.

The Director of Business Development will lead the strengthening of our partnership with other organisations and will explore securing commercial income. This will include developing a strategic plan for growth, overseeing the procurement and implementation of a contract management system, optimising the systems and processes supporting the business function. The post holder will oversee the planning and implementation of business plans for the entry into new markets; and develop, plan, and implement commercial plans and strategies.

The strategic direction will be securing additional lines of business and commercial activity in line with our strategic aims of the charity. This will involve market analysis, market testing and developing the capability and capacity within the business teams to work alongside operational teams to secure additional business. The overarching aim of the post will be to move us from a baseline of £45 million income (mainly NHS contracts) to ensure that we have a growing and sustainable business model for our care and support services.

About You

An expert in best practice, business development and commercial acumen you will lead by example and create an environment to inspire and motivate the team.

Your experience is likely to come from within the third sector working for a large Charity, the NHS or from a management consultancy - however we welcome applications from Business Development professionals from other sector backgrounds.

You will bring your strong interpersonal skills to enable you to forge and nurture successful working relationships with ease. You will create a shared vision and ensure that the aims of joint working are developed across all departments. Your ability in engaging, partnering with others to deliver change, influencing & communicating effectively with a range of senior level stakeholders and audiences.

Application Instructions

Please submit your CV accompanied by a suitability statement (no more than 2 sides of A4) describing your relevant skills and experience against the candidate pack.

The deadline for applications is 9th May 2021

Shortlisting will take place between 10th - 14th May 2021. Shortlisted candidates will be asked to undertake an on-line Occupational Personality Questionnaire, and to prepare a short presentation. The topic will be provided to candidates selected ahead of the interview.

Final round interviews will take place on 28th May 2021

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed, and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

• 6-month fixed-term contract with the possibility to extend
• Ideal start date mid-July 2021
• Highgate, London N6 (current home working during lockdown)

Looking for a leadership role in an organisation dedicated to improving the rights of people living with HIV?

We’re the UK’s HIV rights charity. We work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.

We’re looking for an outstanding individual to join us in a key leadership position, providing strategic direction to both the Policy & Campaigns Team and the Communications Team. You’ll need to be driven by a passion for health equality and human rights and have:

• Substantial policy and campaigning experience
• A strong understanding of communications in the voluntary sector
• Excellent leadership and management skills, and
• An ability to represent National AIDS Trust at the highest levels.

In return we offer a varied and challenging role working in a supportive and flexible work environment. You will play a key role as a member of our Senior Management Team and will help shape future strategies and plans. 

It’s a time of incredible opportunity in HIV, within an exceptionally challenging external environment. But we have the evidence, the skills, the relationships and the energy to make a real difference. We hope that you’ll want to be part of that.

If you would like to discuss this opportunity informally with Deborah Gold, Chief Executive, please contact Stef McCarthy in the first instance.

Interviews: 7 May 2021

Closing date for applications: 9 am on 27 April 2021

The application pack can be downloaded from our website, or by sending an e-mail quoting the job title, together with your name and address or by calling us.  All materials are available in alternative formats upon request.

National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.

We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.

The National AIDS Trust (NAT) is a Registered Charity No: 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales). 

Hillside Clubhouse  is a dynamic mental health charity which has expanded its range of employment support services in recent years.  This is a new post and you will lead and grow these services and will have experience at working strategically at senior levels, knowledge of contract management, service development as well as a thorough understanding of high fidelity IPS and other supported employment models including the importance of integrated systems and partnership working.  You will also seek and develop new opportunities for growth while maintaining full responsibility for our existing employment support services. 

Our diversity is our strength -  and we welcome applications from all sections of the community. 

Job Description

JOB TITLE: Director of Individual Placement and Support (IPS) and employment services

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and various locations around Camden and Islington and other areas as may be required

Role overview:

• To oversee and support the day-to-day running and growth of the IPS and employment services offering of the Charity;
• To line manage all Managers working on IPS including:
  • Islington Employment Support Team Manager;
  • Camden Work and Wellbeing Operations Manager (IAPT primary care);
  • Camden Work and Wellbeing Operations Manager (secondary care and other services);
• The post holder will work in close co-operation with other directors and managers responsible for corporate matters and will be a member of the senior management team;
• The post holder is accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The post holder will also be expected to supervise new staff where new services are developed;
• There are likely to be some overlaps/sharing of work areas between the posts of IPS and employment services Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• People management of the Managers, including supervisions and appraisals;
• Full responsibility for the IPS and employment services, ensuring that all contracts are running smoothly and that positive client and stakeholder relationships are maintained;
• All reporting within the remit of the role including supporting managers to prepare reports;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within IPS and employment services;
• Maintaining compliance under the General Data Protection Regulations (GDPR) for area of responsibility;
• Building and maintaining partnerships and links with organisations, including attending networking events;
• Supporting the growth and development of the service by developing new prospects and securing income funds;
• Working closely with the Director of Clubhouse Operations and the Executive Director to build the overall Clubhouse service and strategic direction;
• Picking up the management of a contract under IPS and employment services, as and when required (holiday cover).

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of managers, staff (including sessional staff) and volunteers, or effectively delegating elements of this to managers;
• Ensuring that operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Board of Directors are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of multi-site and lone working policies.
• Sound risk management and responsibility for safeguarding;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Development of operational systems;
• Responsible for integration of services and working with the NHS and any other stakeholders to ensure this;
• Ensuring services operate to the required level of IPS Fidelity including high fidelity in secondary care.

Corporate:

• Representing Hillside Clubhouse IPS and employment services and its work to external audiences and stakeholders;
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Executive Director in his/her absence;
2. In the absence of the Executive Director and in conjunction with the Director of Clubhouse Operations to make any necessary decisions to ensure the sound operation of the organisation, where appropriate in consultation with the Chair and/or other Trustees.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.
  1. Drafting business plans for areas of operational and organisational responsibilities;
  2. Generating and contributing to fundraising and income generation plans;
  3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attend, chair and/or convene supervisions, organisational meetings, cross team working groups and external meetings as required;
• Prepare reports for the Trustees and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Be accountable to the Executive Director and Trustees for all aspects of the work within the areas of responsibility and the work of supervisees;
• Cover for other members of staff in your own and other departments where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees.

Person specification

Essential

• Experienced in and passionate about mental health services;
• IPS knowledge and experience;
• Experience of managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems into work;
• Charismatic, confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business Development skills
• Experience of working with people with mental health problems and/or other disabilities.
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems;
• Knowledge of health and safety at work legislation;
• Experience of liaising with and reporting directly to commissioners;
• Experience of managing multi-site services;
• Experience of managing remote/lone working and associated e-apps.

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment - 

Sense is recruiting an experienced People Director as our outgoing Director is retiring. The People department is based in our offices Birmingham and you will be expected to travel between Birmingham and our office in London. Until we are able to re-open our offices, the post holder will be based at home.

We are a charity that supports people to be their best and to succeed. We are looking for a People Director who is responsible for the overall development and delivery of our people strategy and to ensure that as an organisation we live by our values and are motivated by empathy and compassion.

Our workforce consists of around 2,400 staff and 1,600 volunteers working in a wide variety of roles in England, Wales and Northern Ireland across social care, education, retail and charitable services, including fundraising, communications and other support functions.

About Sense

Sense is a national charity supporting children and adults with complex disabilities. For everyone living with complex disabilities and for everyone who is deafblind, Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. You can read more about the benefits of working with us on our website.

About the role

The People Director is a member of the Executive Team, supporting the Chief Executive and Directors of operational, retail and support departments.

The People Director will lead the work of the department under four key strands:

In the HR team: workforce planning, advice, change, reward, recognition, policy and equality, diversity and inclusion
In the L&D team: induction, ongoing professional development and our leadership and management development programme
In the Services and Systems team: the implementation of our new HR Information system, all of the administration work for the department, our management information and analysis, and all recruitment, selection and onboarding work.
Internal Communications: employee engagement and the purchase a new intranet.

Key skills and experience

We're looking for a collaborative and innovative senior leader who can demonstrate:  

A successful People / HR track record at senior leadership level in a complex multi-faceted organisation. Our preferred candidate will have experience of  social care or a related area and whilst it’s not essential, an understanding of the not for profit sector would be an advantage. 
Evidence of a strongly collaborative leadership style. The successful applicant will be a skilled collaborative partner able to work alongside their peers on all people matters.
Credible experience of HR systems. We are currently implementing a new HR Information system and LMS, soon to be followed by a new intranet so we are looking for someone with recent experience of complex change programmes.
A clear commitment to the people we support. Our vision and values drive our work every day so we’re looking to see that commitment evident in the successful candidate. 

Please refer to the job description for further details of the role.

About the application and selection process

If you think this is you then we’d love to hear from you. We’re looking for applications from individuals only, no agencies please.

Informal stage

Application

Once you’ve decided to apply, there are three things we need from you by 9am on 27th April:

Complete the online application process available from our website.
A brief CV outlining your key achievements.
A short supporting statement illustrating how you fit the post requirements. 

Accessibility and inclusion are important to us so please ensure that your CV and supporting statement are in FS Albert or Arial minimum point 12 and are no longer than two sides of A4 each.

Please click 'apply now' below to complete a short application form, and send your CV and supporting statement

If you are a disabled candidate and require a hard copy pack or a different format, ple

If you care about creating ways to help people in the local community then this role is for you!  You will be project managing an exciting plan to establish food bank centres across the operational area of the East Elmbridge Food Bank and overseeing a holistic strategy to see East Elmbridge without food poverty..

We are looking for a great communicator who can motivate both staff members and volunteers to provide the best possible support to those who find themselves in food poverty.  You will be supporting and line managing our new Food Bank Co-ordinator and working with our board of trustees to deliver a strategic vision.

Could you help us build on our record of success at Wycombe Museum?

Our Board of Trustees is looking for a new Director to lead on completing and implementing our strategic review and run museum operations.

The post is offered as a permanent contract working four or five days a week by agreement.

A challenging and exciting role, you will ensure that the museum continues to deliver locally and nationally in its role as an inspiring visitor attraction and centre of excellence for local history, especially the history of chairmaking, learning, outreach and community engagement whilst caring for its important collections and involving new audiences through social and digital reach.

You will need to be a strong and inspirational leader and outstanding communicator with vision, drive and experience of building and leading teams and generating income.  You should have the confidence and experience to deal with people at all levels, strategic capability and strong financial and commercial acumen with management skills and sound judgement.

Previous museum or heritage sector experience, while an advantage, is not essential but you should be able to demonstrate essential qualities to understand and manage museum operations.

Closing date: 5pm, Wednesday 28 April 2021

Panel Interviews: w/c 4 May 2021

Prospectus is supporting a national charity who work to enable people to live later life well by delivering community, buildings-based and digital services and activities across Great Britain. Their services are designed and delivered in partnership with local people so that individuals are more active, engaged and happier within their communities. At an exciting time of growth, they are looking to recruit a Communities Operations Manager to oversee the delivery and expansion of their community-based services.

As National Operations Manager, you will be an active member of the charities Communities leadership team, and will be responsible for the safe, customer-centred and sustainable delivery of community-based services across Britain. Working collaboratively with peers, you will provide direction and line management to a dispersed team of 7 Area Managers, working across the UK, to ensure that services meet or exceed all relevant standards and the charity's business, legal and performance targets are achieved. Finally, as the strategic lead for your services, you will contribute to the development of their corporate and strategic initiatives and policy development.

To be successful, you will be a strong leader with previous experience of managing services for vulnerable people in a social care and/or health sector combined with proven experience of positive and effective change management. This is a national position, and as such you will have the proven track record of previously developing and expanding a portfolio of multi-site support services, as well as the ability to effectively manage a dispersed team of Frontline professionals on a national scale. Finally, the ability to create and maintain effective working relationships with people at all levels including internal and external agencies / partners is essential.

Please apply with a Word copy of your CV; a covering letter is not required at this stage.

Director of Income Generation and Development

Are you looking to take the next step in your career and join a senior leadership team? We are looking for a Director of Development to work closely with the CEO and the Director of Operations.

Position: Director of Development

Location: Leeds, LS9 (home-based during lockdown restrictions)

Hours: 35 hours per week

Salary: £34,788 - £38,813

Duration: Permanent

Benefits: Generous Annual Leave, 14 Bank Holidays Annually, Special Leave and Flexible Working Policies, Employee Assistance Scheme with Health Assured, Up to 5% match pension contributions, Free Parking, Bike Parking and 15-minute walk from city centre

Closing Date: 20th April

The Role

As Director of Development, you will work with the CEO on fundraising and with members and staff, to develop new and exciting projects which address the organisations aims and deputise for the CEO on aspects of work where necessary.

Key responsibilities include:

• Communications
• Insight
• Partnerships and Projects
• Income Generation
• Line Management

Please note due to current circumstances you will be required to work from home, with desk space at the office available on a booking basis. The charity does anticipate returning to its offices and you will need to be able to travel to Leeds as part of your regular week.

About You

The Director of Development will have the ability to deliver effective and inspiring line management and to mentor and coach at all levels of the organisation using the pillars of its people management framework; Personal Responsibility, Kindness and Fairness, Honesty.

You will have experience of:

• Management in civil society organisation
• Managing and motivating staff
• Working with communities or individual experiencing marginalisation, harm or trauma
• Safeguarding and risk management
• Communications – implementing strategy / campaigns
• Project Management
• Service / Project Design
• Generating Income
• Evaluation and Impact Measurement

In return…

Work for the 2018 Winner of the GSK Impact Award that has an internal aim of excellence and sustainability to ensure all staff are cared for and valued. The charity is proud to be a Mindful Employer, Living Wage Employer and reflective organisation with an ongoing commitment to learning and development. With annual pay reviews, development, regular full staff training away days, team building day and a great benefits package, this truly is a great place to work and grow.

About the Organisation

The charity is a thriving community led organisation, delivering vital support and community development work with Gypsy and Traveller communities in Leeds and West Yorkshire.

You may have experience in areas such as Director, Director of Business Development, Business Development, Corporate Partnerships, Income Generation, Director of Income Generation, Income Generation Manager, Policy, Bids, Tenders, Bid, Service Manager, Service Delivery, Service, Services, Service Team Leader, Director of Fundraising, Fundraising Manager, Campaign Manager, Campaign, Bid Manager, Fundraiser, Community, Charity, Traveller, Gypsy, Supporter.

Director of Customer Impact (Flexible Working)

Location: Billericay, Essex (Agile Working) 

Salary: £85,000 - £95,000 

Contract Type: Permanent - Full Time

Expiry Date: Tuesday 27 April 2021

About the role

Working for our client is more than just a job, it’s a lifestyle. Somewhere to feel at home.

They know there’s a lot going on in the world right now, but they’re not standing still and now is the perfect time to join them!

Do you want to help the shape the future for their customers? As their new Director of Customer Engagement and Impact, you’ll lead the Customer Impact function to enable continuous development of Customer Operations by using the customer voice and data / performance measures across the service to really take into account their customers' thoughts. 

You’ll play an exciting but critical role in service improvement and customer development, helping to provide a dynamic and customer centric environment. Reviewing and streamlining services through the delivery of the annual service improvement programme, you’ll ensure that customers from across the group have a voice in strategic and operational decision making.

With a proven track record in senior management, you’ll have the ability to influence across a multi-function organisation and the ability to lead, motivate and engage employees. Holding a substantial track record of delivering impact and insight analytics through Social Return on Investment (or similar models) to inform service design, you’ll have experience of engaging customers in a variety of ways and advocating on their behalf internally and externally.

Our cleint offer fantastic benefits including Pension, Life Assurance, BUPA Private Healthcare and much more. Further to this you can expect 25 days’ holiday (plus bank holidays, PLUS 3 days at Christmas), a comprehensive induction programme and excellent ongoing training. 

About Our Client

Ranked No. 37 in The Sunday Times Top 100 Best Not for Profit Companies, working for our client is a lifestyle, not just a job. As a multi award winning Housing Association, they've been creating somewhere to feel at home for their team and their customers for 25 years. Whether working in Development & Regeneration, Operations, Construction, Care or Central Services, you can be sure that they will provide you with a home from home whatever job you do here. Our client are an equal opportunity employer and welcomes applicants from diverse backgrounds.