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This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This is an exciting opportunity for a new leader to guide the organisation through its next phase of development, building from a position of strength. The organisation is in the first year of a clear and ambitious three-year strategy, with a strong core team of staff and a healthy financial position.
The outgoing Executive Director was previously also the organisation’s Advocacy Director, and continued to deliver both functions within one role. For this reason the Board of Trustees is advertising the position in two configurations. Applicants are welcome to express an interest in either:
• Option A — Part-time Executive Director. A 0.6 FTE part-time post which is a leadership and management role only, and does not include delivering the advocacy activities of the organisation. These will be undertaken by a separate part-time Advocacy Director, who carries the advocacy responsibilities covered by the associated Advocacy Director job description.
• Option B — Full-time Executive Director. A single full-time post in which the successful candidate takes on both the part-time Executive Director role and the responsibilities of the part-time Advocacy Director role being advertised concurrently. The successful candidate must meet the person specification requirements of BOTH roles.
Ensuring every life lost to armed violence is recorded, identified, and acknowledged.
The client requests no contact from agencies or media sales.
Reports to: Chief Operating Officer
Contract: Full-time
Location: Remote, with at least one all staff in-person meet up annually in the UK
Salary: £70,000 - £90,000 per annum
Benefits: 40 days holiday + 2 activism days + 1 duvet day
Why this role matters
At HOST, we believe that anyone, anywhere, should be able to drive transformative climate and social action - without being held back by operational barriers, financial risk or hostile environments. We host the world’s changemakers so they can focus on delivering the impact only they can create.
The Finance Director plays a critical role in ensuring HOST’s financial management is robust, compliant, transparent and scalable across both our internal operations and our project hosting services. This role brings financial leadership to the organisation, supporting strong decision-making, reliable reporting, effective controls and continuous improvement across our finance function.
The role sits within HOST’s senior leadership and works closely with colleagues across the Delivery, Partnerships, Legal and Engagement circles, as well as the Board, to ensure we can deliver high-quality support to partners while managing risk and using resources well.
The role in a nutshell
The Finance Director leads the Finance Team and is responsible for HOST’s financial management, ensuring strong compliance with policies, procedures and regulatory requirements.
The Finance Director is part of the HOST Leadership Team and would have line management responsibility for three Finance Managers within the Finance team.
Key Responsibilities
Oversee HOST’s financial management, ensuring compliance with policies, procedures and relevant regulatory requirements.
Develop and monitor budgets for both HOST operations and hosted projects.
Provide regular financial reporting to the Leadership Team and Board.
Lead efforts to improve financial systems, controls and workflows.
Ensure robust financial oversight of hosted projects and HOST’s internal systems.
Contribute as an integral member of the Leadership Team, bringing financial insight to strategic and operational decision-making.
Manage cashflow strategy, including multi-currency considerations.
Oversee delivery of monthly management accounts.
Develop and report on profitability across HOST’s range of services and offerings.
Support HOST’s strategic direction by working with the Leadership Team on KPIs and organisational dashboards.
Ensure effective, timely and efficient delivery of the following by the finance function:
Records of income and expenditure, including grants, donations, receivables, consultancy receipts and invoices.
Transparent and accurate financial data in finance systems and other interconnected databases.
Regular weekly reconciliation of transactions, including oversight of bills to pay, bank statements and payment service providers for HOST.
Month-end reporting, including management reports and accounts such as income and expenditure statements, balance sheets, cash flow statements and KPIs.
Restricted donor financial reports, ensuring alignment with accounting records and donor compliance requirements.
Payroll services for HOST and hosted projects.
Accounting reports for new services.
VAT preparation and submission.
Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices
Transparent and accurate financial data in Xero and other interconnected databases
Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for HOST
Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs
Restricted donor financial reports, ensuring alignment with accounting records and donor compliance
Payroll service for HOST and hosted projects
Accounting reports for new services
Managing VAT preparation and submission
Knowledge and Experience
Proven experience as an SME finance leader
Qualified accountant: ACA, ACCA or CIMA.
Experience implementing financial controls and processes.
Multi-currency cashflow and treasury management experience.
Experience setting budgets and forecasts.
Internal audit experience.
Ability to work under pressure and deliver projects to tight deadlines.
Minimum 5 years’ people management experience.
Excellent knowledge of cloud-based working.
Knowledge and experience using Sage or other similar accounting systems
Knowledge and experience of other relevant software applications, such as Excel, Teams, ClickUp etc.
ESG or sustainable finance experience.
Software implementation experience.
Key Competencies
Strategic thinking
Strong verbal and written communication skills
Attention to detail
Planning and organising
Time management
Interpersonal skills
Initiative
Confidentiality
Reliability
Leadership of staff
Essential Abilities
Ability to confidently discuss financial narratives with senior leaders and Board members.
Ability to prioritise and organise own workload and time to meet priorities and deadlines.
Ability to identify problems and develop practical solutions to work-related issues.
Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner.
Strong stakeholder management skills and ability to business partner effectively with non-finance colleagues.
Good organisation and administrative skills.
Able to work effectively as part of a team.
Ability to undertake a range of financial functions.
What success in this role looks like
Finance systems, reporting and controls are robust, reliable and audit ready.
Leadership Team and Board decisions are informed by clear, timely and useful financial insight.
Hosted partners receive accurate, consistent and responsive financial support.
The finance function continues to improve workflows, systems and reporting as HOST grows.
At HOST, we believe change starts with people who care.
If you’re passionate about building strong financial systems that help changemakers thrive - and want to play a key leadership role in supporting climate and social change around the world - we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Department: People, Culture and Leadership Hub (PCL) Hub
Contract type:12 month Fixed Term Contract or secondment
Salary Level: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Programme Manager
The fire and rescue sector is undergoing a major transformation in how it defines, develops and assures professional competence. This role sits at the heart of that change.
We are looking for a highly organised and motivated Competence Co‑ordinator to support delivery of the NFCC Competence Reform Programme—helping ensure that people across the sector have the right knowledge, skills and behaviours to keep communities safe.
About this role
Working closely with the NFCC Competence Programme Manager, you will play a critical role in coordinating and supporting the development of national competence frameworks, tools and guidance.
You will collaborate with NFCC Hubs, fire and rescue services, and subject matter experts to translate the NFCC Model of Competence into practical, consistent and high‑quality outputs that can be used across the sector.
This is a varied and hands‑on role combining programme coordination, stakeholder engagement and content development.
Key Responsibilities
Programme coordination & governance
Competence framework development
Training tools & guidance
Stakeholder engagement & implementation
About you
You are a highly organised and collaborative individual with strong communication skills and experience supporting structured programmes or content development projects.
Essential experience
Desirable experience
Qualifications (desirable)
What you’ll bring
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date:31st July 2026
Interviews & Exercise:Week commencing 24 August 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.