Director of programmes and learning jobs in Greater london

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & 1 half day training weekly)

• £27,010 per annum salary

• Programme dates: April 2027 - March 2028 (50 weeks)

• Apply by Monday 12th October, 9:00 am BST

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme structure:

Two 6 month placements 

• Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Bow Foodbank, BELU and VISA.

Weekly expert-led learning 

• Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

1:1 mentoring & coaching

• Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

Join a supportive, impactful community

• You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.

• Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former Consultant now Director of Impact at B Lab UK, a former accountant now CEO at Ellen MacArthur Foundation, and a  journalist and editor now co-CEO of Heard.

• Standard UK holiday allowance

• A 3-day residential (expenses paid)

Who we’re looking for:

This programme is ideal for you if you’re either:

• at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;

• not currently in a career that aligns with your beliefs, but looking to transition into one;

• or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome and encourage applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Read our Associate Programme brochure for more information.

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 12th October, 9:00 am BST

• Interviews will be held in mid-late November.

Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.

As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.

Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.

We are looking for someone who:

• Is inspired by the power of sport to transform lives and create more inclusive communities.
• Brings significant senior leadership experience and a track record of organisational development and operational excellence.
• Can translate strategic ambition into effective delivery and sustainable growth.
• Has experience of governance, compliance, finance, risk management and safeguarding.
• Builds strong relationships and partnerships, influencing with credibility and integrity.
• Leads with empathy, accountability and a commitment to inclusion.

The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.

Application Instructions

For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.

The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies.  Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.

Head of Public Fundraising & Engagement (9-Month Maternity Cover)

Location:

Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities

Salary:

£55,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Fixed Term, 9 Month (Maternity Cover)

Join us in transforming lives

SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.

This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.

About the Role

Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.

You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.

Key responsibilities include:

• Leading the delivery of SeeAbility's public fundraising and engagement strategy.
• Driving income growth and supporter retention across multiple fundraising streams.
• Developing innovative campaigns and supporter journeys.
• Leading, coaching and developing a high-performing team.
• Monitoring performance, budgets and fundraising KPIs.
• Working collaboratively across the organisation to maximise supporter engagement and impact.
• Ensuring fundraising activities remain compliant and aligned with best practice.

About You

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

You will have:

• Significant experience in public fundraising, supporter engagement or individual giving.
• A proven track record of achieving income growth and fundraising targets.
• Experience managing and developing teams.
• Strong strategic and operational planning skills.
• Excellent communication and stakeholder management abilities.
• A collaborative, proactive and solutions-focused approach.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Apply Today

If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.

Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

Overview of the Directorate

The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.

The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.

Purpose of the Role

The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.

The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.

Key Responsibilities

• Convert conversations with inbound and warm leads into confirmed workshop bookings

• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline

• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers

• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources

• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines

• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies

• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary

• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions

• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design

Skills and Knowledge

• A strong understanding of the education sector, schools and the realities of teaching

• Experience of responding to bookings and servicing requests, particularly within schools or education

• Experience of converting inbound enquiries into bookings

• Experience using CRM systems to track and manage customer or account relationships

• Excellent written and verbal communication skills

• Strong organisation and prioritisation skills

• Excellent attention to detail and high standards of accuracy

• Passion for improving oracy skills in young people from all backgrounds

Behaviours

• Proactive and self-motivated, with the ability to use initiative and work independently

• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff

• Organised and able to manage competing priorities while maintaining high standards

• Flexible and adaptable, with a willingness to support the wider Education team when required

• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR

• Committed to the ESU’s mission and to creating positive educational opportunities for young people

Desirable

• Experience of working with Salesforce

• Experience coordinating freelance staff

• Experience planning and delivering lessons

• Experience of resource creation

Benefits

• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.

• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff

• Generous company pension

• Employee Assistance Programme

• Access to virtual GP services 24/7

• Group life assurance

• Cycle to work scheme

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up. 

About BTS Spark

BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.

We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector.  Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.

Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.

Job Description 

Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:

• Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
• Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
• Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
• Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
• Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
• Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
• Provide occasional live support for virtual workshops, and executive assistant support to the Director

The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.

We're looking for candidates with the following attributes:

Essential:

• A strong, sustained track record in programme planning and project/operations management
• Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
• Excellent written communication and proof-reading skills, with sharp attention to detail
• Strong organisational skills and the ability to prioritise across multiple workstreams
• A proactive, can-do attitude and comfort working independently
• Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
• Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
• Flexibility for occasional calls outside business hours with North America and Australia-based colleagues

Desirable:

• Experience working in or closely with the education sector
• University graduate-level education

Benefits

• 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
• 5% matched pension and life insurance
• Private medical insurance
• Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
• Cycle to work scheme

See attached job description for further details.

Application Process

Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.

We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.

Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.

Final interviews will be held in London at the BTS Offices on 10th and 11th September.

This role is responsible for strengthening the Church of England's approach to racial justice learning. Working across the Church, you will review existing learning resources, identify gaps and opportunities, and develop a clear strategy and workplan to support future provision.

You will ensure that learning is aligned, high-quality and accessible across different contexts, including national, diocesan and parish settings. Working closely with the Director, Deputy Director and wider stakeholders, you will coordinate delivery of the Unit's learning and development work, ensuring programmes are well designed, appropriately targeted and delivered effectively.

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.

The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen. 

The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held on Wednesday 16th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool. 

OneSky is seeking a highly motivated and organized individual to manage our corporate and foundation partnerships outside of Asia. The Director of Partnerships is a seasoned international NGO fundraiser and an excellent communicator and collaborator. They will have a track record in building, maintaining, and stewarding new and long-term corporate and foundation donor relationships, and soliciting and securing gifts of USD$50,000 and up. They will oversee a portfolio of existing funders while also developing a pipeline of new potential institutional funders. 

Reports to: Senior Director of Partnerships

Location: UK or US 

Role requirements:

• Solicit and secure grants and sponsorships that allow OneSky programs to flourish.
• Collaborate with other global team members to grow and diversify foundation and corporate partnership opportunities. Continually research and identify prospective corporate and foundation donors across multiple sectors that align with our mission priorities to maintain a robust and diverse prospect pipeline.
• Develop and maintain strategic, high-level relationships with funding partners and prospects in collaboration with senior leadership.
• Collaborate with the Director of Grants to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
• Work with Finance, Communications, Program and MEAL staff across the organization to ensure accurate and consistent messaging in all OneSky funding proposals and reports.
• Ensure funder engagement benefits and deliverables are met or exceeded within the required timeframe.
• Establish consistent use of the CRM function of Salesforce to track pertinent donor and prospect information, cultivation, and stewardship.
• Represent OneSky at regional industry conferences, meetings (virtual and in-person), program site visits, and fundraising events.as required.
• Monitor and provide regular updates to leadership regarding fundraising strategies, activities, prospects, progress, and revenue.
• Undertake any additional fundraising activities that may be necessary and compatible with the nature of this role. 

Qualifications & Skills:

Required

• Bachelor's Degree in a related field
• At least 5 years’ experience in generating significant income from foundations and corporate partners for nonprofit purposes
• Demonstrated success in developing and stewarding long-term philanthropic partnerships
• Experience working across cultures and managing stakeholder relationships in multiple countries
• Superior project management skills
• Excellent written and verbal communication skills
• Commitment to making the world a better place for young children
• Based in the UK or US

Preferred

• Experience in an educational or child welfare INGO
• Salesforce NPSP proficiency, or similar CRM

Salary & benefits

OneSky offers a comprehensive benefits package appropriate to the employee’s country of employment, along with a flexible and collaborative international work environment.

Do you believe communities should have a stronger voice in shaping services and opportunities? 💜🩵🩷

Compass Wellbeing CIC is looking for a new Non-Executive Director to join our Board and help ensure community voice, lived experience and partnership working continue to shape our strategy and decisions.

We are a small social enterprise (and subsidiary of East London NHS Foundation Trust) that helps communities thrive by bringing people, organisations and opportunities together, from earlier access to support, to employment and skills, to partnerships that make a real difference locally.

This NED role has a particular focus on strengthening our relationships with voluntary, community, faith and social enterprise (VCFSE) organisations.

📍 London (hybrid) | 🕐 c. 1 day/month | 💷 £250/day + expenses | Closing 3 September 2026, 10:00

You don't need previous Board experience. Community leadership, VCFSE sector experience or lived experience relevant to the communities we serve all count. What matters is a genuine commitment to social justice and inclusion, and the confidence to be a constructive, challenging voice in the room.
 

Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover

EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.

Why Join EDT?

At EDT, our values drive everything we do:

• Passionate about creating equitable access to STEM careers.
• Dynamic in our response to a changing world.
• Collaborative with industry, educators and communities.
• Respectful of young people's potential and lived experiences.

As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.

What You'll Be Doing

• Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
• Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
• Develop and implement student recruitment and engagement strategies that drive growth and impact.
• Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
• Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
• Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.

Please refer to the attached Job Description for the full responsibilities and person specification.

Who We're Looking For

• Experienced operational leader with a track record of managing teams, programmes and organisational performance.
• Strong background in education, youth engagement, programme delivery, student support or charity operations.
• Experience managing budgets, KPIs, reporting frameworks and operational planning.
• Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
• Passion for supporting young people and creating meaningful educational opportunities.
• Outstanding stakeholder management, leadership and communication skills.

What's In It For You?

• Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
• From £36,000 to £49,000 per annum, depending on skills and experience.
• 30 days annual leave plus bank holidays.
• Up to 10% employer pension contribution.
• Hybrid and flexible working.
• Opportunity to lead national programmes with significant social impact.

Location

• Hybrid working.
• Office base in any of our regional offices -  Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
• National remit with occasional travel and overnight stays.

Why This Role Stands Out

• This is more than an operational leadership role.
• As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
• As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
• As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
• As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.

#HeadOfOperationalDelivery #OperationsManager #HeadOfOperations #CharityLeadership #EducationLeadership #ProgrammeManagement #OperationalLeadership #YouthEngagement #StudentEngagement #EducationCharity #STEMEducation #ProgrammeDelivery #CharityJobs #EducationJobs #TeamLeadership #SchoolEngagement #VolunteerManagement #StakeholderManagement #HybridWorking #NonProfitJobs #OperationalExcellence #StrategicLeadership #PeopleLeadership #EducationSector #NationalRole #HeadOfOperationalDeliveryJobs #LearningAndDevelopment #SafeguardingLeadership #CharityCareers #STEMCareers

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.

We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.

You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.

You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.

We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.

Are you up for the challenge?

Interviews: Friday 18th and Friday 25th September (online)