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The Head of Public Fundraising will lead the design and delivery of a mass audience fundraising strategy for The Children’s Trust. Taking a supporter centred approach, the postholder will lead a team of individual giving and relationship fundraisers to generate income through the strategic and long-term engagement of new and existing supporters.
The role will include setting and delivering income and expenditure budgets across individual giving, legacy, events, community and partnerships income streams as well as evaluating new opportunities for voluntary income growth.
The postholder will play a key part within the Fundraising, Retail and Communications directorate and champion fundraising across the organisation.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Develop, implement and monitor a fundraising strategy across all public fundraising areas aligned to the voluntary income strategy.
- Working with the Director of Fundraising and Communications, set income and expenditure budgets, agreeing activities and initiatives to deliver these budgets ensuring. cost control regular forecasting and taking corrective action to achieve budgets.
- Establishing and monitoring KPIs and quality standards for the Public Fundraising team
- Review and build on The Children’s Trust supporter journey, ensuring that all supporter relationships are strengthened and that donors are engaged on many levels.
- Review and revise The Children’s Trust case for support, working with the Head of High Value Philanthropy to develop appeals and/or products relevant for different audiences.
- Using a donor centred approach, explore opportunities to maximise income growth and long-term relationship development.
- Work with Senior Events and Partnerships Manager and Senior Individual Giving Manager to strengthen relationships and cross-team working within the Public Fundraising team with a view to maximising supporter engagement and fundraising opportunities.
- Lead the team to create a supporter-focussed plan to refine assumptions around product offerings and audience needs.
- Using CRM principles, work with senior managers to optimise acquisition planning, and channels and campaigns within agreed budgets.
- Build and strengthen internal relationships across the organisation to co-produce fundraising propositions and ensure that budget relieving, organisational priorities are at the centre of all fundraising relationships.
- Work with Heads across the Fundraising, Retail and Communications Directorate to manage relationships, scope of work and overall budgets when commissioning external data analytics, creative and media agencies.
Interview Date:
1st Stage - w/c 27th April 2026
2nd Stage - w/c 4th May 2026
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions.
You’ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery.
You'll be developing and implementing strategies to enhance supporter engagement and satisfaction.
You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data.
You’ll help create powerful supporter journeys that reflect the passion and urgency of our cause.
Reporting to the Director of Fundraising, you’ll play a key role in delivering Muscular Dystrophy UK’s fundraising objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.
Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Tuesday, 14th April 2026
NB Interviews likely to be held on week commencing the 20th April 2026
Please download the job description to see full role responsibilities
Registered Charity
51 - 100
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.
The client requests no contact from agencies or media sales.
Thank you!
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK (OSUK) plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world. The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve.
OSUK has an established and growing partnerships portfolio, including well-known brands and global partners, such as Superdrug, The Perfume Shop and Johnson & Johnson. With strong foundations already in place, there is significant opportunity to grow income further through both deepening existing relationships and unlocking new, high-value corporate partnerships.
OSUK is seeking a Partnerships Manager to play a pivotal role in its growth strategy, managing and expanding corporate partnerships while identifying and securing new business opportunities. You will drive strategy and delivery across corporate fundraising, and line manage the Partnerships Officer, who delivers community fundraising.
This is a highly strategic role with the opportunity to focus on high-value, relationship-led partnerships rather than transactional activity, supported by an experienced Director of Partnerships and strong organisational networks.
As Partnerships Manager, you will:
- Manage and grow a portfolio of established corporate partners, focusing on renewals, uplifts and long-term strategic development
- Develop and secure new corporate partnerships, building a strong and sustainable pipeline of prospects
- Deliver a balanced role with a mix of account management and new business development
- Lead on partnership campaigns, activations and engagement opportunities across the year
- Build relationships with UK-based and global partners, including high five-figure and sixfigure partnerships
- Create compelling, tailored partnership propositions aligned to Operation Smile’s programmes and impact
- Line manage a Partnerships Officer, who delivers community fundraising and oversees smaller partnerships
Essential skills and experience:
- Experience in corporate partnerships fundraising or business development
- Track record of securing and growing partnerships in the £50k–£100k+ range
- Experience managing and developing high-value relationships (five-figure to six-figure)
- Strong new business skills, including pipeline development, prospecting and closing deals
- Experience balancing account management with new business activity
- Ability to develop compelling proposals and partnership plans
- Strong relationship-building and influencing skills with corporate stakeholders
Desirable:
- Experience managing income streams of £300k+
- Line management experience or readiness to step into management
- Experience working across multiple sectors (e.g. healthcare, retail, brands)
- Experience working within an international or global organisation
Employee benefits include:
- 25 days per year (excluding bank holidays), plus discretionary office closure between Christmas and New Year, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
To apply, please upload your CV, making sure it reflects the essential/desirable skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Thank you!
We are seeking an organised, proactive, and resourceful Administration and Facilities Officer to support the Northern Ireland Director in ensuring the smooth day-to-day running of the office . The role will ensure:
- The efficient operations and facilities co-ordination of our Northern Ireland (NI) office
- Provide administrative support to the NI Director
- Facilities and admin support to the NI retail function when required
The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team.
About You:
ESSENTIAL
Experience & Knowledge
- Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders).
- Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid).
- Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management.
- Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally.
Skills & Competencies
- Excellent organisational skills, with the ability to multi-task and manage competing priorities.
- Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas
- Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing.
- Confident in IT and picking up new systems
- Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar).
- Ability to problem-solve and improve processes to enhance efficiency in office operations.
- Ability to multi task and handle a varied role
- Good time management, self-motivated and ability to meet deadlines
Personal Attributes
- Proactive and resourceful, with the ability to work independently and take initiative.
- Ability to handle confidential information with discretion and professionalism.
- Strong commitment to the values of an international development charity, including diversity, equality, and inclusion
DESIRABLE
- Experience in the charity or fundraising sector.
- Experience in event coordination or supporter engagement activities.
- Understanding of budget management and supplier contracts
Please visit Concern Worldwide (UK) careers page to view the full job description and person specification.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website
Job Location: Belfast (Hybrid)
This post is hybrid with Mon-Thurs office based and Friday’s working from home. This is a great opportunity to be part of a vibrant team focused on transforming the lives of people living in extreme poverty.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Salary Band: GB4
Salary: £24,060–£26,732.80 per annum (based on 28 hours per week).
Full‑time equivalent: £30,075–£33,416 per annum (35 hours per week).
New employees will normally start at the minimum of the pay band, with scope for progression over time.
This is a permanent, part-time post based on 4 days working week (28 hours per week - 0.8fte). The normal full-time working week is 35 hours.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Registered Charity
51 - 100
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington with some flexibility for remote working
Hours
Full time (37.5 hours per week) with flexibility to work evenings and weekends when required
Annual salary
E1 £39,224.42 to E3 £46,068.16
Last day to apply
29/03/2026
The Community Fundraising Manager is responsible for leading and growing the hospice’s community income portfolio, driving sustainable voluntary income through grassroots engagement, volunteer mobilisation and campaign development.
The post holder will hold accountability for income generated through all community fundraising activity, alongside key community campaigns such as Rudolph Run, Bunny Hop and Coffee Morning.
They will develop and implement a community growth strategy that expands geographic reach, strengthens supporter stewardship and builds a structured volunteer programme to extend capacity and deepen local engagement.
The Community Fundraising Manager will lead high value community supporter relationships, provide operational oversight of campaign delivery and line manage the Community Fundraiser to ensure achievement of income targets and excellent supporter experience.
Knowledge and experience
Essential
·Experience of leading and developing community fundraising activity.
·Proven track record of achieving income targets.
·Experience of managing income and expenditure budgets.
·Experience of building and stewarding supporter relationships.
·Experience of line management and performance development.
·Experience of developing and delivering fundraising campaigns.
·Strong understanding of data, reporting and income forecasting.
Desirable
·Experience of developing volunteer ambassador or volunteer led programmes.
·Experience of working within a hospice or charity environment.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong leadership and coaching skills.
·Excellent interpersonal and relationship building skills.
·Commercial awareness and ability to analyse income performance.
·Ability to prioritise and manage multiple campaigns.
·Effective diary management and organisational skills.
·Confident communicator and presenter.
Personal Attributes
·Empathetic
·Team player
·Collaborative
·Resilient
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Registered Charity
101 - 500
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.
The client requests no contact from agencies or media sales.
Thank you!
Job Title:
Head of Retail
Reporting To:
Director of Operations & People
Salary:
£50,000 per annum (pro rata)
Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered
Duration:
Fixed Term – 6 months
Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool
Job Purpose
The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.
Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.
The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.
This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.
Main Duties / Tasks
Strategic Review and Development
-
Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes
-
Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement
-
Benchmark retail performance against charity sector best practice and comparable retail operations
-
Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth
Retail Performance and Commercial Insight
-
Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio
-
Identify opportunities to improve profitability, operational efficiency and customer experience
-
Review pricing, merchandising, stock management and donation processes to optimise retail income
-
Provide clear insights and reporting to inform strategic decision-making by the senior leadership team
Operational Improvement
-
Review existing retail processes, structures and ways of working to identify improvements
-
Introduce practical operational improvements during the contract period where appropriate
-
Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards
Future Growth Opportunities
-
Identify opportunities for growth, innovation or diversification, including new retail formats or channels
-
Assess opportunities to strengthen community engagement and donation generation
-
Support development of a longer-term retail strategy aligned to wider income generation ambitions
Leadership and Collaboration
-
Provide leadership and support to the retail team, fostering a positive and collaborative culture
-
Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy
-
Build strong relationships with volunteers, supporters and key stakeholders
Reporting and Strategic Recommendations
-
Provide regular updates to senior leadership on findings, opportunities and progress
-
Deliver a final strategic report with key findings, recommendations and a clear action plan
Other Duties
-
Act as an ambassador for Alder Hey Children’s Charity in line with organisational values
-
Contribute positively as part of the wider team, including supporting fundraising events where required
-
Undertake any other reasonable duties as requested by your line manager
Person Specification
Qualifications, Knowledge and Experience
Essential:
-
Significant experience in retail leadership, ideally within a multi-site or charity retail environment
-
Proven experience delivering retail strategies that drive income growth
-
Experience managing budgets and financial performance
-
Experience leading and developing teams, including volunteers
-
Strong understanding of retail operations (stock, merchandising, customer experience)
-
Experience analysing performance data to inform decision-making
-
Experience working within charity retail
Desirable:
-
Experience reviewing or transforming retail operations
-
Experience developing ecommerce or digital retail channels
Skills and Attributes
Essential:
-
Commitment to equality, diversity and collaborative working
-
Excellent communication skills (written and verbal)
-
Strong relationship-building skills
-
Ability to analyse data and inform strategic decisions
-
Self-motivated with a positive attitude in a fast-paced environment
-
Strong organisational skills with ability to adapt to changing priorities
-
Ability to work both independently and as part of a team
-
Understanding of confidentiality and data protection requirements
-
Strong IT skills, including Microsoft packages
Additional Requirements
Essential:
-
Strong interest in working for a children’s health charity
-
Commitment to the values of Alder Hey Children’s Charity
-
Willingness to support wider charity activities
Desirable:
-
Willingness to occasionally work outside normal office hours
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.
Passion
We are passionate about what we do and why we do it. We inspire others and grow together.
Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.
Additional Information
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.
We are committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF RETENTION & DEVELOPMENT
Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.
Why work for Embrace the Middle East?
- Hybrid role: High Wycombe (minimum onsite twice a month)
- 10% employer pension contribution
- 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year.
- Life Assurance: 3× salary
- Flexi-time and home-working options
- Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
- Access to retail discount portal
- Training and development programme
- A values-led team committed to mission, integrity, and compassion
About the Role
Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.
You’ll have:
- Proven experience in supporter engagement, donor retention, and income growth strategies.
- Strong analytical skills, experience using data for segmentation, trend analysis,
- and performance optimisation.
- Strategic thinking, with the ability to innovate and diversify income streams.
- Excellent leadership and team management skills, with an ability to lead and develop high‑performing teams in hybrid/remote settings.
- Demonstrated ability to manage complex projects from planning to delivery.
- Knowledge of UK fundraising regulations, GDPR, and ethical practice.
Role Requirements
- Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
- Willingness to travel occasionally to the Middle East (every 2–3 years).
- Right to work in the UK.
About Embrace the Middle East
At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.
We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.
Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
Closing date: Tuesday 28th April 2026
Charisma vetting interviews must be completed by: Tuesday 5th May 2026
Interviews with Embrace the Middle East: w/c 11th May 2026
Please refer to the candidate pack for more comprehensive information.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF MARKETING & ACQUISITION
Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement.
Why work for Embrace the Middle East?
- Hybrid role: High Wycombe (minimum onsite twice a month)
- 10% employer pension contribution
- 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year.
- Life Assurance: 3× salary
- Flexi-time and home-working options
- Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
- Access to retail discount portal
- Training and development programme
- A values-led team committed to mission, integrity, and compassion
About the Role
Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace’s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match.
You’ll have:
- Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission‑driven organisation.
- Strong multi‑channel acquisition experience (digital, print, social, paid, email, ecommerce).
- Proven ability to lead and develop high‑performing teams in hybrid/remote settings.
- Expertise in digital performance, optimisation, testing, and analytics.
- Managing sizeable budgets, forecasting, and ROI‑driven planning.
- Understanding of supporter behaviour, segmentation, attribution, and LTV modelling.
- Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice.
Role Requirements
- Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
- Willingness to travel occasionally to the Middle East (every 2–3 years).
- Right to work in the UK.
About Embrace the Middle East
At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.
We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.
Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
Closing date: Tuesday 28th April 2026
Charisma vetting interviews must be completed by: Tuesday 5th May 2026
Interviews with Embrace the Middle East: w/c 11th May 2026
Please refer to the candidate pack for more comprehensive information.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Charitable Impact
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Sumnmary for Director of Charitable Impact
As the Executive Director of Charitable Impact at Bowel Cancer UK, you will play a pivotal role in driving forward our mission: ensuring that everyone with bowel cancer is diagnosed at the earliest stages, receives the best possible care and that more people survive the disease and thrive beyond their diagnosis.
You will lead the charity’s research programmes, policy and influencing, patient services, healthcare professional education, and health information functions. You will ensure these programmes deliver measurable impact on early diagnosis, equity of access, and better outcomes for people with bowel cancer, particularly focusing on reducing health inequalities and addressing the growing incidence of bowel cancer in people under 50.
Working closely with the Strategy & Insight unit, you will embed robust evaluation and evidence into all our work and lead the development of new patient-facing services and digital innovations – including the use of AI – to expand our reach and improve outcomes.
You will bring strategic vision, sector expertise, and an inclusive, collaborative leadership style, guiding a team of around 40 passionate professionals to maximise Bowel Cancer UK’s charitable impact across the UK.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Registered Charity
51 - 100
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Thank you!
You will be building great relationships with our Corporate members and involving them with the work of the trust and inspiring them to support our range of inspiring projects. You will use your networking skills at events to proactively find new corporate supporters, and retain our existing supporters by running corporate events on our nature reserves across the county. You will further develop our corporate volunteering offering, working closely with our land management team, creating great days out for our supporters’ employees that they’ll recommend to their colleagues.
You will be an active member of the Fundraising team, sharing skills and ideas at regular meetings. The role will require extensive travel throughout the county, visiting networking events and arranging relationships between corporates and our wildlife projects, such as the Rye Harbour Discovery Centre. You will have a creative and innovative approach to the role, working on new ways to secure support from businesses from across the county. You will enjoy getting involved in fundraising events that include that whole fundraising department to create new income streams for the trust.
Registered Charity
101 - 500
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Thank you!
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Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Chard
This is a part time role working 6 hours a week on a Sunday in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role.
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
- Attention to detail in everything you do
- Positive, creative, confident, customer service focussed and passionate about sustainability
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington with some flexibility for remote working
Hours
Full time (37.5 hours per week) with flexibility to work evenings and weekends when required
Annual salary
Starting from C1 £27,355.42 with the ability to progress to C3 £30,308
Last day to apply
29/03/2026
Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact.
Knowledge and experience
Essential
·Experience in data management
·Knowledge of effective campaign or project planning
·Experience of researching and developing content for fundraising
·Experience of creating communications for a variety of audiences and channels
·Experience of analysing campaign results and using insight to optimise future campaigns
·Experience of collaborative working with multiple internal and external partners to deliver projects
·Proven track record of working to and achieving targets
Desirable
·Managing direct marketing campaigns in a charity environment
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Confidence using CRM systems
·Working to deadlines
·A creative thinker
·Data led
·Strong attention to detail
·Organised
·Excellent interpersonal and communication skills
·Effective Diary management
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Registered Charity
101 - 500
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is not a traditional marketing role. We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.
As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.
If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.
What you’ll do:
✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work.
✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation.
✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels.
✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant.
✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose.
✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences.
✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan.
We’re looking for someone who is:
· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.
· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”
· A confident leader with the ability to inspire, mentor and develop multi specialist teams.
· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.
· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.
· Passionate about making a meaningful difference through purpose driven marketing.
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
✅ A role with purpose – be part of a team delivering outstanding palliative care.
✅ Supportive and caring environment – work with passionate colleagues.
✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Registered Charity
101 - 500
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.
The client requests no contact from agencies or media sales.
Thank you!
-
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Thank you!
-
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our home store team in Salisbury so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.