Director of retail and community fundraising jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Registered Charity
101 - 500
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.
The client requests no contact from agencies or media sales.
Thank you!
Age UK is hiring! We're looking for a Partnerships Manager- Trusts to generate income from charitable trusts and foundations to support the work of Age UK. You will develop creative, compelling funding propositions, engage with high value prospects and stakeholders, and produce regular reports for funders. This fantastic opportunity would best suit an individual with successful and proven experience in achieving income targets in a high value trust fundraising role.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade 5L
Please note, this role is being offered as a Fixed Term Contract (maternity cover) ending 31st January 2027.
Last date for applications Monday 1st December 2025.
Shortlisted candidates will be invited to an online interview via Teams on Monday 8th December 2025. In-person interviews for successful candidates will take place on Monday 15th December 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Successful and proven experience in achieving income targets in a high value Trust fundraising role. A, I
- Demonstrable track record in soliciting and personally asking for major gifts, alone or with high value volunteers and board members. A, I
- Demonstrable experience in appropriate methods of cultivating relationships with Trusts and Foundations. I
Skills and Knowledge
- Strong understanding of principles of charitable Trust and Foundations and good knowledge of the current funding landscape. I
- Excellent analytic, communication, interpersonal, and presentation skills. I, T
- Excellent proposal and copy-writing skills and the ability to write compelling funding propositions and reports for funders. T
- Strong influencing skills to ensure effective outcomes from internal and external communications. I, A
- Planning and organisation skills. I, A
- Demonstrable attention to detail. T, I
- Budget management skills - setting and monitoring of phased income and expenditure. I, A
- Proficient in MS Office and demonstrable ability to use CRM databases. I
Personal attributes
- Empathy and understanding for the issues faced by older people is essential. A, I
- Team player. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters.
Reporting to the Director of Income Generation & Housing, you will:
- Take strategic ownership of Life’s fundraising strategy and ensure its successful delivery.
- Lead and inspire the fundraising team, embedding a culture of collaboration and innovation.
- Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement.
- Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations.
- Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns.
About You:
We’re looking for someone who is:
- Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth.
- Innovative: Skilled in developing creative proposals and pitches that win hearts and minds.
- Collaborative: Able to work across teams and build strong relationships internally and externally.
- Values-driven: Committed to Life’s mission and able to champion our ethos in all fundraising activities.
Essential skills and experience include:
- Leadership of fundraising teams and strategy development.
- Expertise in major donor fundraising and supporter stewardship.
- Strong communication and presentation skills.
- Knowledge of compliance with fundraising codes and GDPR.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
Information about the role:
For further information, please see the job description on our website.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Thank you!
Suffolk Wildlife Trust is Suffolk’s nature charity. We’re working for a Wilder Suffolk where nature is thriving and abundant, and where people and wildlife can thrive together. To help us grow our impact in this critical decade for nature, we’re looking for a Senior Business Partnerships Officer to join our Philanthropy and Engagement team.
This role will lead on managing and growing a portfolio of corporate partners, as well as developing new business relationships that generate vital income for wildlife across the county. You will build strong, long-term partnerships with businesses of all sizes, providing excellent account management, thoughtful stewardship and clear, compelling communication about the difference their support makes. You will be responsible for securing new partnerships, sponsorships and corporate donations, working to agreed targets and using your networking and negotiation skills to open doors and close opportunities.
You will work closely with our Partnerships Manager and colleagues across Communications and Finance to develop engaging opportunities for business support, such as membership and sponsorship packages, Wild Work and wellbeing days, events and campaigns. You will also support community fundraising activity, helping local groups, organisations and individuals to raise funds and awareness for Suffolk’s wildlife. In everything you do, you will champion the Trust’s values and ensure partners receive a professional, positive and inspiring experience.
We are looking for someone with experience in corporate partnerships, business development or fundraising, who is confident building relationships with a wide range of stakeholders, including at senior level. You will be a strong communicator with excellent written and verbal skills, comfortable presenting to external audiences, preparing proposals and reporting on impact. You will be organised, proactive and data-literate, able to manage a busy workload, maintain accurate records and work effectively with Microsoft 365 and CRM systems.
A full UK driving licence, access to a vehicle and flexibility to work occasional evenings and weekends are essential. In return, you’ll join a friendly, committed team and play a key role in helping businesses invest in nature, support their communities and secure a wilder, more resilient future for Suffolk.
The role is a 12-month fixed-term position working three days a week (to be discussed at interview). Our standard working hours are 9:00am to 5:00pm. Please note there may be some evening and weekend working (time of in lieu). The starting salary will be up to £18,750.00 per annum (FTE £31,250.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Thursday 04 December 2025. The application process will include uploading a CV and optional cover letter.
The interviews are planned for Tuesday 09 December 2025 at our Head Office Brooke House in Ashbocking. Please indicate on the application your availability for interview (between 9:30am and 4:00pm).
Annual leave entitlement starts at 33 days per annum (including Bank Holidays, FTE), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Thank you!
Head of External Engagement
Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.
As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.
Key responsibilities include:
• To lead, manage and report on the work of the External Engagement team.
• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.
• To oversee delivery of our first ever Fundraising Strategy.
• To be the charity’s principal Press Officer, and to support the Chief Executive
• as the charity’s principal spokesperson.
• To oversee the charity’s growing programme of events.
If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!
Registered Charity
21 - 50
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Thank you!
Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews: First Stage – 15 & 16 December 2025 (Teams)
Second Stage - 30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours: 37.5 hours per week
Salary: Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement: Basic Check
We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.
At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.
We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.
About the role
Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.
You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.
This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.
What you’ll bring
· You'll have proven experience developing and delivering impactful communications strategies
· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care
· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.
What we offer
· Join a supportive, creative and collaborative team where your ideas are valued
· A varied and interesting role spanning corporate, clinical, retail and fundraising communications
· Autonomy to try new things and bring innovation to your work
· Work that makes a genuine difference to people living with terminal illness and their families
· Professional development opportunities
· Generous annual leave, wellbeing programmes and access to employee benefit platforms such
as Stream and Reward Gateway.
To find out more about this exciting opportunity, cl visit the jobs portal on our website.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Registered Charity
101 - 500
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.
The client requests no contact from agencies or media sales.
Thank you!
The Vacancy
Job Title: CEO YMCA Newcastle
Location: Newcastle
Salary: TBC
Weekly Hours: TBC
Reference: YMC1157145
About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.
Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.
The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.
Key responsibilities include:
Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.
Managing supported housing provision.
Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.
Overseeing financial management, budgeting, reporting and income generation.
Building strong partnerships with funders, local authorities, and community stakeholders.
Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.
Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.
Managing commercial interests, including a block of 22 flats in partnership with a managing agent.
About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.
Why Join Us?
Lead a historic and impactful charity with a bold vision for the future.
Work alongside a dedicated team and supportive Board committed to positive social change.
Enjoy flexible working arrangements and a collaborative, values-based culture.
Make a lasting difference to the lives of vulnerable young people across Newcastle.
YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.
Registered Charity
Our mission is to provide opportunities, resources, and support so that our community and its young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.