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152

Director of strategy and programmes jobs in barking and dagenham, greater london

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Top job
Muscular Dystrophy UK, London (Hybrid)
£40,000 - £43,000 per year
Seeking an Impact Manager to help teams unlock the power of data by finding insights, data-driven decisions, and improving reporting.
Posted 3 days ago Apply Now
Top job
The Royal College of Radiologists, Holborn (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 2 days ago
Closing in 5 days
Population Matters, Remote
£55,000 - £62,000 per year
Population Matters is an environmental and human rights charity, working to ensure that our population can co-exist in harmony with nature.
Posted 1 week ago Apply Now
The Bomb Factory Art Foundation, Holborn (Hybrid)
£35,000 per year
Posted 4 days ago
Closing today at 22:00
International Health Partners, Holborn (Hybrid)
£50,000 - £55,000 per year dependent on experience
Posted 2 weeks ago Apply Now
Closing today at 23:30
Centre for Ageing Better, England (Hybrid)
£60,571 pro rata per annum
We are looking for a passionate and committed campaigner, determined to create societal change.
Posted 5 days ago
Closing in 2 days
The Connection at St. Martin-in-the-Fields, London (On-site)
£18,776 per year
You will support clients who have moved in to independent accommodation, usually from the street or hostels.
Posted 2 days ago
Page 8 of 11
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£31,824 per year
Full-time
Permanent
Job description

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

  • Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
  • Managing IT tickets and ensuring timely resolutions.
  • Supporting Windows, macOS, Microsoft 365, and mobile devices.
  • Assisting with onboarding, training, and documentation.
  • Helping deliver seamless AV and video conferencing experiences.
  • Supporting exams and events—sometimes outside regular hours.
  • Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

  • ITIL Foundation or equivalent experience in IT Service Management
  • Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
  • Strong troubleshooting skills across hardware, software, and networks
  • Excellent communication and customer service skills
  • A proactive, self-starting attitude and a love for learning
  • A commitment to data protection, security, and sustainability

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Customer Service, Digital