Diversity jobs
The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.
Duties and Responsibilities
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and reported/escalated where appropriate
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education & Qualifications
- A Levels or equivalent
Experience
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills and knowledge
- Basic excel skills
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
· Committed - focused on making a difference to people’s lives.
The role:
A great opportunity for you to lead a small, impactful team and make a real difference to people’s lives by:
· leading SCIE’s transformation in co-production, embedding sector-leading practice and strengthening governance across the organisation
· leading the implementation of SCIE’s Three-Horizon Roadmap for co-production, creating sustainable change and positioning SCIE as a sector leader in co-production practices
· managing and motivating a high-performing enablement team, providing expert guidance and support across all directorates.
· generating and sustaining income for co-production improvement activity, developing new products and partnerships
· embedding inclusive, co-production across all SCIE programmes, ensuring diverse voices are heard and valued
· building staff confidence and capability through training, resources, and practical tools.
What we are looking for:
· proven leader in co-production, with experience in social care or related sectors
· skilled in organisational change, income generation, and programme management
· exceptional communicator and relationship builder, able to work collaboratively with a wide range of stakeholders
· in-depth knowledge of co-production principles and practice and health and social care systems
· committed to inclusive, trauma-aware practice and continuous improvement.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The time commitment will be approximately 2 to 4 panel sessions per year as Vice Chair with a payment rate of £400 per panel, and 4 to 5 sessions as a Panel Member with a payment rate of £200 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.
PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.
Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Member who can also act in the capacity of Adoption Panel Vice Chair when required, to ensure our panel makes fair, informed recommendation outcomes to a high quality standard. Panel sessions are held online.
You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.
With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group.
We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.
If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Panel Advisor.
If you believe you can contribute to the skills and diversity of our panel as an Independent Panel Member, and act as an Independent Adoption Panel Vice Chair when required, please visit our website and apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date for applications: 9am, Friday 05 December 2025
Interviews will be held on: Wednesday 17 December 2025
Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
As our EDI Adviser, each day will be different from the last. You’ll work closely with all members of the People & Culture team (22 people), the Head of Learning & Inclusion, and key internal stakeholders.
You’ll be responsible for driving positive change by supporting our movement and being inclusive in everything we do. You’ll advise and ensure all policies and services areas are equitable and compliant.
What you’ll do:
-
Support the design and delivery of innovative, future-focused solutions to build a supportive, inclusive colleague and volunteer community.
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Provide proactive advice, guidance and support on routine equity, diversity and inclusion issues to colleagues and managers across the charity
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Capture and record all EDI initiatives from across the charity and community, local groups and then manage and ensure that we are not duplication efforts and sharing best practice and successes
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Work closely with the affinity and EDI forum and act on feedback to strengthen colleague engagement
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Deliver against the EDI Strategy’s actions, owning the specific activities and coordinating and connecting with colleagues to ensure deadlines are met
What you’ll bring
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Proven experience working in an inclusion role in a business setting or of delivering inclusion responsibilities as part of a wider professional remit
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Good knowledge of specific UK & NI legislative requirements in relation to equity and diversity, including the framework of the Equality Act 2010
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Experience in policy work, specifically in the consultation, research or development of policies and internal documents, with the proven ability to work collaboratively and establish rapport and working relationships with colleagues at all levels
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Exceptional emotional intelligence required for providing challenge and advice on sensitive matters related to inclusion, aiming to improve knowledge
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Highly organised with excellent long-term and short-term planning capabilities required to manage multiple priorities and deliver to deadlines effectively
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held 09 December 2025 in person at the London Office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
We are looking for an Equality, Diversity & Inclusion Manager to help us strengthen our work with underserved groups and to continue to develop a diverse and inclusive organisation for all individuals associated with the National Deaf Children's Society, including customers, staff, and volunteers.
What you'll do
- Nurture meaningful discussion and learning about EDI across the organisation, in alignment with our strategy.
- Use customer and workforce diversity data to identify underserved customers, gaps, possible solutions and measure progress.
- Develop, test and implement EDI strategies.
- Deliver training, coaching and support to cultivate an inclusive culture.
- Review and update policies to remove bias and eliminate barriers.
What you'll need
- Significant experience of developing diversity, equity and inclusion in a large, complex organisation.
- A strong understanding of EDI-related legislation, policy and practice.
- Experience of developing clear and accessible support and guidance for colleagues across an organisation.
- Excellent communication, interpersonal and stakeholder management skills.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
The Role
This is a unique opportunity to lead the delivery of Law Society's equality, diversity and inclusion (EDI) strategy and make a real impact.
Experienced in motivating and developing teams, you will manage a growing team of dedicated EDI professionals, driving initiatives that help our members embed EDI in their organisations.
You'll bring your expertise to design and deliver impactful programmes, measure outcomes, and ensure our outputs are evidence-based, member-informed and deliver lasting change.
You will build strong relationships with colleagues, members and external stakeholders including senior stakeholders in law firms and in-house legal teams.
If you're ready to lead, influence, and create meaningful progress towards a more diverse and inclusive solicitor's profession, we'd love to hear from you.
What we're looking for
- You will have expert knowledge and understanding of EDI issues, best practice and what works to drive positive change, as well as legal and regulatory considerations.
- You will have strong people management skills, with experience of guiding teams through change.
- You will have excellent stakeholder management skills, with the ability to build relationships across diverse audiences and influence at senior levels.
- You will have excellent communication and problem-solving skills with the ability to deal with complex issues.
- You will have excellent project management and organisational skills with a track record of designing, implementing and evaluating large-scale EDI initiatives and programmes that deliver measurable outcomes.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
Please note first-round interviews for shortlisted candidates will be held online on 14 and 15 January 2026.
We offer hybrid working (with a baseline of two days a week working at our office in Chancery Lane, London and a mandatory in-person team day once a month), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
We welcome applications from people seeking flexible or alternative working patterns and will consider these on a case-by-case basis at appointment.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
The Role
This is an exciting opportunity for an equality, diversity and inclusion (EDI) professional to shape a more inclusive future for the solicitor profession.
In this role, you'll design and deliver impactful programmes, develop practical and evidence-based resources and guidance that help our members embed best practice and drive positive change across the profession.
Working collaboratively with colleagues, members, and external stakeholders you'll manage multiple projects, commission research where needed and bring together diverse voices to shape outputs.
From evaluating impact to reporting progress, you'll ensure our initiatives deliver measurable results. This is a fantastic opportunity to influence change at scale.
What we're looking for
We're seeking a passionate EDI professional who's passionate about driving change and delivering results.
You'll need:
- Proven experience delivering impactful EDI programmes, using data and research to create practical, evidence-based guidance and resources that drive change.
- Strong knowledge of equality, diversity and inclusion including legislation, best practice and what works to drive positive change
- Experience managing projects - able to balance priorities and meet deadlines
- Strong stakeholder engagement skills - confident building relationships at all levels
- Excellent communication skills - clear and persuasive in writing and in person
What's in it for you
Please note first-round interviews for shortlisted candidates will be held online on 19 & 20 January 2026.
We offer hybrid working with a baseline of two days a week in our Chancery Lane office and a monthly in person team day. You will also benefit from a generous flexible benefits package, a friendly working environment and opportunities to develop your career in a professional organisation.
We are recruiting for two roles (up to 1.5 FTE) and are flexible about how they are filled. This could be one full time and one part time role, or two part time roles. We welcome applications from those seeking flexible or alternative working patterns and will consider these on a case by case basis at appointment.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
Equity, Diversity & Inclusion Lead
Location: London (with 2 days per week in the office)
Salary: £55,000 per annum plus benefits
Contract: Permanent, full-time
About the Organisation
My client is a dynamic, mission-led charity dedicated to supporting young people and adults through personal development, learning and meaningful opportunity. Operating nationally with a strong values-driven culture, they are committed to creating an inclusive environment where everyone can thrive.
In recent years, the organisation has taken significant steps to strengthen its equity, diversity and inclusion (EDI) foundations, including a full external EDI review. They are now seeking an experienced EDI professional to lead the next phase of this work and embed inclusive practice across all areas of the charity.
The Role
Reporting directly to the CEO, the Equity, Diversity & Inclusion Lead will play a pivotal role in shaping and delivering the organisation’s EDI strategy. You will work closely with senior leaders, staff, volunteers and key stakeholders to drive cultural and operational change, ensuring EDI is fully integrated into decision-making, policies, processes and organisational behaviour.
This is a hands-on, strategic role where you will lead the EDI action plan, champion best practice and support the organisation in becoming truly inclusive.
Key Responsibilities
You’ll lead and embed the organisation’s EDI strategy, driving the action plan across staff, volunteers and young people. You’ll chair the EDI steering group, keep momentum high, and support leaders in creating positive cultural change. The role also involves championing inclusive practice, shaping policies and processes, building internal networks, supporting training, and overseeing data, monitoring and reporting, all while staying current with legislation and best practice.
About You
You’ll bring strong experience leading EDI work in complex environments, with the confidence to influence and inspire others. You’ll have solid knowledge of EDI legislation, a track record in delivering change, excellent communication and analytical skills, and an empathetic, culturally aware approach with the professionalism to handle sensitive information.
An enhanced DBS check will be required due to the nature of the work.
How to Apply
For a full job description please contact:
Faye Marshall – [email protected]
Giuseppe Di Maria –
Closing date: Tuesday 9th December
Interview date: W/C 15th December
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community and are committed to equity, diversity and inclusion.
Location: London, Hybrid working
Contract: Permanent
Hours: Full or Part time
Salary: Up to £55k dependent upon experience
Closing Date: 9 December 2025
Application: CV and supporting statement
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity. Through Sea Cadets we aim to inspire young people to achieve their potential through challenge and nautical adventure underpinned by the customs and traditions of the Royal Navy. Through the Marine Society we enable current and future maritime professionals to realise their potential through learning and self-development.
We have a clear vision and strategy to take us forward to maximise the impact we have on cadets and maritime professionals. We are an ambitious charity, always looking to make further improvements, and especially in the EDI space we recognise that there is still work to be done. In 2022, we published our external EDI review. Building on those results we have worked hard to embed equity, diversity and inclusion in all that we do, and are committed to continuing that work to becoming a truly inclusive charity.
We are now looking for an EDI specialist to help lead and drive forward our EDI agenda across the charity. This is an influential role where you can have a significant positive impact and drive change. You will work closely with the senior leadership team and many other stakeholders to build and champion our ED&I strategy. You will lead the programme of EDI activity across a number of workstreams to promote our EDI agenda helping us to become a truly inclusive charity that values difference and actively addresses any inappropriate behaviours. We are looking for an experienced EDI change specialist who will support the leadership team to lead change and embed the culture of equity, diversity and inclusion across the charity (employees, volunteers, cadets and apprentices) and to raise awareness and champion EDI in all that we do.
Requirements
You will have:
- A deep understanding and experience of leading an ED&I within a complex organisation.
- Specialist knowledge to act as the EDI subject matter expert with detailed knowledge of EDI legislation and regulations
and the practical implementation of this.
- Leadership skills with proven experience leading change.
- Experience of delivery new EDI initiatives across an organisation.
- Excellent project management and organisational skills to ensure implementation of the action plan.
- Excellent communication, facilitation and interpersonal skills as a strong influencer and relationship builder
- Strong data and analytical skills to enable collection, analysis, develop and implement solutions as appropriate.
Benefits
What we offer in return
- Competitive salary, 25 days annual leave + bank holiday
- This a hybrid opportunity, a mix of office and home-based work, with our main office in London.
- Excellent pension scheme, life assurance, health cover and EAP.
- Cycle to Work Scheme and Season Ticket Loan.
included.
- Employee Awards with additional days leave
Additional Information
For anyone interested in having an informal chat about the role prior to submitting an application, please email theemail address. Please also let us know if you would require any reasonable adjustments to be made for the interview process.
For further information please download our
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record and higher-level security check.
The client requests no contact from agencies or media sales.
This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.
We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.
The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
READY TO HELP BUILD SOMETHING THAT MAKES A DIFFERENCE?
LOOKING FOR AN OPPORTUNITY TO LEARN AND GROW WITH A START-UP?
WE’RE RECRUITING AN ASSISTANT TO THE FOUNDER…
Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.
We are looking for an assistant to work closely with founder Mark Johnson. This is a hands-on role which could be for someone early in their career who wants a chance to learn, take on real responsibility, and be part of building something meaningful. It will suit someone who is organised, curious, and keen to develop.
This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings order, accuracy, and a calm, positive attitude.
We’re looking for someone who:
- Has strong academic ability and can pick things up quickly
- Is organised, meticulous, and takes pride in keeping things in order
- Is interested in social justice and wants to understand our sector
- Has an open, willing attitude to learn and develop
- Can use digital and AI tools to simplify tasks
- Communicates clearly and can write simple, accurate notes and emails
- Is based in the South of England and willing to travel
This role may not be the right fit if:
- You prefer large, structured organisations with established systems
- You are mainly looking for visibility, status, or a defined career track
- You are not comfortable with varied tasks or learning as you go
WHAT YOU’LL DO
- Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities
- Organisation: Keep diaries, documents, and information in meticulous order
- Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens
- Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)
- Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications
- Documentation: Prepare simple business cases, summaries, or briefing papers
- Operations: Support basic bookkeeping tasks, receipts, and expense organisation
- Learning and development: Take on a variety of new tasks as skills grow
EQUALITY & DIVERSITY.
Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.
Can Do is a start-up using digital technology to create social change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Starting from £36,272 + benefits
10 months FTC (maternity cover)
Purpose - what you will be achieving
The Programme Officer will be responsible for the administration and delivery of the Academy’s women in research programmes, including working collaboratively with external consultants that will facilitate the delivery of mentoring training and career development workshops. The role provides an opportunity for a person passionate about supporting the next generation of researchers to be involved in the delivery of our unique portfolio of programmes.
In addition, staff are encouraged to take part in cross-team projects, for example in promoting equality, diversity and inclusion in our activities and to contribute to initiatives such as staff learning lunches and networking opportunities.
The Academy is an outward-facing organisation and as Programme Officer at the Academy you will have the opportunity to engage with a range of stakeholders including Fellows and senior academics, professional organisations and researchers.
About the role - what you will be doing
- Administration and delivery of the Academy’s Mentoring and SUSTAIN – women in leadership programmes
- Shared organisation and delivery of a variety of online and in-person workshops and events for the Academy’s Mentoring and SUSTAIN programmes, with individual responsibility for developing and delivering specific events within the programme
- Working with professional consultants, who will assist in the development of the Mentoring and SUSTAIN programmes and facilitate mentoring training and career development workshops
- Supporting mentees and mentors during the pairing process by monitoring the Academy’s mentoring portal and CRM system, managing the mentoring inbox queries and providing accurate and frequent reporting on mentoring uptake via the CRM’s reporting tools
- Liaising with the Business information team to raise programme areas that rely on CRM support and require improvements
- Liaising with a range of stakeholders, including universities, funding partners and biomedical and health researchers, to promote these programmes and to encourage participation
- Researching developments in programmes areas and the needs of discrete groups of aspiring biomedical and health researchers
- Producing published career development information, guidance and resources, both print and digital
- Raising the profile of the programmes to highlight the Academy as a leader in the field
- Monitoring and evaluating the success of the programmes and assisting with the production of high-quality reports
- Coordinating communications activity, and may include newsletter and maintenance of relevant sections of the Academy’s website
- Liaising with Academy Fellows, stakeholders, funders and other professional bodies
- Updating Academy Officers, Council and Senior Management Team through papers and briefings
- Supporting the wider programmes and career team activities as required
- Undertaking other ad-hoc duties that can reasonably be expected of this post
About you – what you bring to the role
- Excellent written and verbal communication skills
- Experience organising and managing events and training workshops
- Experience using Salesforce CRM and reporting tools
- Some experience working with external facilitators and experts desirable
- Experience producing printed and digital content
- Strong organisational skills with keen attention to detail
- Building and maintaining effective networks
- Collaborating with other organisations
- Confident team player (within and across teams)
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: 3rd December 2025.
Interview date: w/c 8th December 2025.
The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.
You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.
This role suits someone skilled at translating strategy into delivery — influencing employer behaviour and embedding Youth Futures’ evidence into employer practice.
- You will bring experience of driving behaviour or practice change through partnerships, combined with a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.
- You will need solid relationship-building and collaboration skills, and the ability to manage people and performance to deliver measurable impact.
- An understanding of how inclusive employment practices and workplace cultures can improve outcomes for young people — particularly those facing disadvantage.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.



