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Cystic Fibrosis Trust, Central London (Hybrid)
£26,776 per year plus £3,000 London Weighting per year. Salary and London Weighting will be pro-rata if part time.
Posted 3 days ago
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £43,000 per year
Join our new Data Team as our Digital Business Analyst embarking on our digital transformation project
Posted today
Closing in 4 days
Church of England, London (Hybrid)
Up to £48557 per annum + £48,557? per annum
Posted 3 days ago
Paradise Cooperative, London (On-site)
£8,640 per year (pro rata) based on 2 days/week, 6.5 hours/day, 39 weeks/year (term-time only). FTE Salary: £28,000 per year.
Posted 1 week ago Apply Now
The Bureau of Investigative Journalism, Shoreditch (Hybrid)
£43,000 - £48,000 per year
Are you a creative fundraiser who can show how powerful journalism changes the world?
Posted 1 week ago
Closing tomorrow
Women in Prison, Ashford, Surrey (On-site)
£30,640 per year
Posted 4 weeks ago
Family Holiday Charity, London (Hybrid)
£40,280 per year
Posted 2 weeks ago Apply Now
Gateway Christian Centre, Multiple Locations (On-site)
£12,000 - £25,000 per year (dependent on skill, experience)
We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway.
Posted today Apply Now
Page 50 of 63
Central London, England (Hybrid)
£26,776 per year plus £3,000 London Weighting per year. Salary and London Weighting will be pro-rata if part time.
Full-time or part-time
Contract
Job description

Supporter Care Officer
 
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
Do you deliver brilliant customer service and love helping people? We’re looking for a dedicated, compassionate and proactive Supporter Care Officer to join our team and help ensure that every supporter has an exceptional experience with the Trust.
 
In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use our database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses.
 
To be the right person for this role, you will:

  • Have experience in financial processing and using CRM databases
  • Be well-organised with good attention to detail
  • Communicate clearly and respectfully with a wide range of people
  • Be comfortable working independently and as part of a team
  • Have excellent customer service and be willing to go the extra mile for supporters

If you are passionate about great supporter care and want to help make a real impact, we would love to hear from you.
 
We offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
 
Please note you will need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
 
Closing date and interview date
 
Closing date for completed applications is midnight on Monday 12 January 2026.
 
Interviews expected Wednesday 21 and Thursday 22 January 2026.
 
We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.
 
No agencies please.
 
How to apply
 
Before applying, please ensure you read the job description for more information about the role. 
 
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-225 798

Application resources
Posted by
Cystic Fibrosis Trust View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 22 December 2025
Closing date: 12 January 2026 at 23:59
Job ref: 225798
Tags: Fundraising, Community Fundraising