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Closing date: Sunday 26 April 2026
Location: Erdington Site with occasional working at Selly Park
Hours: 15 per week (2.00pm to 5.00pm Monday to Friday)
Salary: £9,940 - £10,917 per annum (£24,852 - £27,293 full time equivalent)
DBS Requirement: Standard
Be the Heart Behind Every Donation
At Birmingham Hospice, everything we do is shaped by compassion. We are dedicated to enhancing the quality of life for people living with life-limiting conditions, while supporting their families and loved ones through some of life’s most challenging moments.
This vital work is made possible through the generosity of our supporters. Every donation tells a story. Behind each one is a team making sure supporters feel valued, thanked, and connected to something meaningful. We’re looking for a Supporter Experience & Finance Processing Coordinator to play a vital role in delivering a gold‑standard supporter journey while ensuring accurate financial processing across the charity.
What You’ll Be Doing
Based within our Income Generation and Marketing team, you’ll be at the centre of supporter and donation processing — from opening post and banking income to maintaining accurate supporter records and responding to enquiries. This is a detail‑driven role with a strong customer service focus, perfect for someone who enjoys combining finance, data, and people‑focused work.
You’ll work closely with fundraising colleagues, ensuring donations are processed accurately and supporters are thanked promptly, professionally, and in line with our values.
You will be someone who can work occasional evenings or weekends when required, and be able to work across both hospice sites.
About you
You’ll be organised, reliable, and comfortable managing multiple priorities. You enjoy working with data, systems, and processes but never lose sight of the people behind them.
What you’ll bring
· GCSEs (or equivalent) in English and Maths
· Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint
Excellent communication skills and a customer‑focused mindset
· Experience of working in an administrative, finance, or customer service role
· Confidence handling sensitive or confidential information
· An understanding of GDPR, equality, diversity, and inclusion
· Experience with Donorflex or working in a charity environment is desirable but not essential — we value attitude and willingness to learn just as much as experience.
Why join us?
· Be part of a friendly, purpose‑driven organisation
· Enjoy generous holiday entitlement, access to retail discounts and wellbeing programmes
· Make a genuine difference to supporters and the wider community
· Opportunities for learning, development, and progression
· Work across inspiring hospice environments with a supportive team
If this sounds like the perfect role for you, we’d love to hear from you!
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.
We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities.
We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Come and help us make a difference to the lives of children and young people in Birmingham!
Beyond the Horizon is a Birmingham-based children’s charity supporting young people after bereavement, family breakdown, and domestic abuse. We’re looking for an experienced Finance Manager to join our small, dedicated team.
The Finance Manager is responsible for the effective financial management of Beyond the Horizon Charity. The role requires close attention to detail, strong analytical ability and a proactive approach to maintaining accurate, timely, and compliant financial information.
As a small but dynamic organisation with multiple income streams, including grants, donations, commissioned work and fundraising, the postholder must have previous experience of managing and reporting across varied funding sources.
This role supports both operational efficiency and strategic decision‑making by providing the CEO and Trustees with robust financial information, clear analysis, and well‑founded advice.
Please note this is a hybrid role and some office working will be required (Birmingham)
Beyond the Horizon works to protect the mental health and wellbeing of children and their families in Birmingham after bereavement and domestic abuse.
The client requests no contact from agencies or media sales.
About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising Assistant to support the delivery of our fundraising activity and help ensure everything runs smoothly behind the scenes. This is a varied, hands-on role where no two days are the same, from supporting events and coordinating fundraising materials to managing data and providing excellent supporter care.
You’ll work closely with the Fundraising & Events Lead and wider team, playing a key role in delivering a positive experience for our supporters and helping us grow income across the charity.
What you’ll be doing
Supporting the delivery of fundraising activity across events, community, corporate and individual giving
Assisting with event preparation, logistics, registrations and supporter communications
Preparing fundraising packs, materials and resources for supporters
Responding to enquiries and ensuring a friendly, professional supporter experience
Maintaining accurate records on our CRM (Beacon) and supporting income processing
Coordinating thank you communications, certificates and stewardship activity
Supporting volunteer coordination and engagement
Assisting with basic prospect research and identifying fundraising opportunities
Supporting social media content and fundraising communications where needed
About you
This role would suit someone who is organised, proactive and keen to build a career in fundraising. You might already have experience in an administrative, customer service or charity role, or be looking for your first step into the sector.
You’ll bring:
Strong organisational skills and attention to detail
Excellent communication skills and a friendly, approachable manner
The ability to manage multiple tasks and work to deadlines
Confidence using IT systems and databases (or willingness to learn)
A genuine interest in fundraising and making a difference
Most importantly, you’ll be someone who takes pride in their work and enjoys being part of a supportive, collaborative team.
Why join us?
This is a fantastic opportunity to gain experience across a wide range of fundraising activity within a busy and supportive NHS charity. You’ll develop valuable skills, build relationships and play a part in work that has a real and lasting impact on patients, families and staff.
We offer:
27 days annual leave plus public holidays
Pension scheme with matched contributions up to 7%
Blue Light Card discounts
Employee Assistance Programme
Opportunities for training and development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Trusts and Foundations Manager
Permanent | Full time
Ideally 1 or 2 days a week in either in Coventry or Middlesbrough
circa £38,000 - £45.000 per annum
Are you an experienced trusts & foundations fundraiser looking to join a much loved charity which supports babies and young children who have life-limiting and life-threatening conditions.
Aquilas is delighted to be supporting Zoe’s Place in the appointment of a new Trusts and Foundations Manager, a key role at an exciting time of growth for the charity.
About the charity
Zoe’s Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.
About the role:
Supporting the delivery of Zoe’s Place overall income generation strategy, by researching, record keeping, applying and reporting to a portfolio of trusts and foundations to deliver long term sustainable income growth for the Trust. Overall accountability for capital projects across the Trust
Key Responsibilities:
Account manage the trust and foundations fundraising function
Administration and pipeline
Person Specication:
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas (contact details in candidate pack)
Applications close 5pm Monday 20th April
Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
Communications Assistant
The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.
This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.
The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.
We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.
Closing date: 19th April 2026
Interviews: 29th April 2026
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.