Donations processing officer jobs

Against Malaria Foundation (AMF)

Donations Administrator

Part time (4 days a week) or full time (5 days)

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and last financial year we received over US$147m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been consistently rated a top charity for the last 16 years by independent charity evaluators GiveWell, Giving What We Can, and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of fifteen highly motivated individuals with different skills and experience. Each person has an important role to play. Whilst all team members work remotely with constant communication between them, this role is more independent. There is direct liaising with the CEO and with the Head of Technology as needed. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

A commitment to accountability and transparency is at the heart of what AMF does. This is in evidence in the way we manage the more than 100,000 donations AMF receives each year and the availability of our financial data, which is publicly shown in real-time. By tracking donations through our accounts and linking them to the specific distributions, donors can track where the nets funded are distributed. All revenue and expenses are entered into our bespoke systems, which manage all of the above as well as facilitating annual audits globally and in several individual countries.

Donations Administrator

AMF is recruiting a Donations Administrator to work either four or five days per week.

This is a crucial role at AMF as this work is at the heart of managing the donations we receive which allows us to share with donors the specific impact of each donation they make.

The Donations Administrator will record and reconcile the daily donations made to AMF via various methods; online, bank transfer and cheques, across its global portfolio. They will manage email interactions with donors and other organisations as well as undertaking data cleaning or analysis/investigation. Responsibilities may also include managing aspects of our accounting system and financial reporting.

The right candidate would enjoy the detailed and systematic nature of financial bookkeeping work (although no specific financial knowledge is required), is entirely comfortable working alone at a computer for the majority of their working day and would be excited to do this for an organisation whose focus is preventing death and illness.

Skills and experience

• Outstanding attention to detail
• Excellent spreadsheet skills - data manipulation
• Strong numerical skills
• Good problem-solving skills
• Very good written communication and people skills
• Previous donation or financial management experience may be helpful, but not required

Responsibilities

• Ensuring that all offline donations are accurately recorded and entered in the online financial ledgers Reconciling donations to income received per bank statements, e.g. standing orders and bulk transfers from other collection services
• Ensuring donations are properly acknowledged and donors are appropriately thanked for their contributions
• Responding to donor queries and providing assistance
• Liaising via email with organisations who collect and transfer donations to AMF
• Identifying and implementing opportunities to improve processes to ensure donations are managed as efficiently as possible
• Liaising with recurring donors and managing enquiries
• Managing matching donations
• Managing external funds-senders and aggregators and related activity and transfers
• Managing banking reporting activity
• Responsibility for all matters relating to Gift Aid and similar systems for other countries
• Managing staff payroll and expenses

Additional responsibilities for five-day week only:

• Managing aspects of our accounting system and financial reporting
• Liaising with auditors during our audit process
• Undertaking projects to improve data collection, storage and usage

Job details

Salary: £30,000 - £40,000 (depending on experience)

Working hours: 9am to 6pm, with flexible hours able to be discussed

Company contributed pension scheme

25 holiday days per year + bank holidays

Location: Home/remote working in UK. All the AMF team work remotely.

Equipment: AMF will contribute a high % of the cost of a laptop if the candidate does not already have a machine sufficient for the job.

Application

Applicants should write to DonationsAdminApplication @ againstmalaria . com with their CV and a one-page cover letter explaining why they are interested in and suitable for the position. 

Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)

Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.

Key Responsibilities

Supporter Care:

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
• Provide phone cover to the Supporter Care team as required.
• Provide reception cover to the Supporter Care team as required.

Donations:

• Accurately code donations received, ensuring agreed departmental procedures are followed.
• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
• File and archive financial data, while adhering to strict audit controls.

Gift Aid:

• Understand Gift Aid and its application within CAFOD.
• Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.

Thanking:

• Produce and dispatch letters to thank and acknowledge donations received.
• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
• Contribute to ongoing enhancement and improvement of supporter thanking

Post/banking:

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.

 All SDT staff are expected to:

• Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
• Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
• Participate in training and other activities as requested by the line manager
• Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
• Rotate through all key tasks within the team / section.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
• Ability to communicate professionally with supporters, from individual givers to religious communities.
• Displays excellent written and verbal communication skills.
• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria

• Experience with CRM software/ database

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

About Us

The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.

We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.

As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. 

The role is full-time, but please let us know if you would like us to consider part-time.

The Role

Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.

What You’ll Do

· Administer membership applications, renewals, and payments

· Provide excellent support to members and delegates and respond to enquiries

· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance

· Develop and generate reports and insights to inform decision-making

· Support grants administration and committee processes

· Collaborate across teams to improve systems and member engagement

Please see full job description for more details.

What We’re Looking For

· Customer service skills and professional written and verbal communication

· Proficiency with Microsoft suite

· Advanced Excel skills (Power BI experience is a bonus)

· Proven experience managing CRM systems and complex databases

· Strong organisational skills and attention to detail

· Customer- and solutions-focused mindset with the ability to build positive relationships

· Experience in membership/subscription administration or similar is desirable

Why Join Us?

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)

· Flexitime system

· 26 days annual leave minimum, plus bank holidays 

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more 

· Salary Extras scheme 

· Refer a friend scheme

· Employee Assistance Programme 

· Be part of a charity that makes a difference in healthcare

· Collaborative and supportive team environment

We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected. 

We are happy to answer your questions prior to application.

Grade: 5

Salary: £30,994 per annum

Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)

Responsible to: Financial Controller

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)

ROLE PURPOSE:

A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.

Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.

Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.

WHO ARE WE LOOKING FOR?

We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.

You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.

We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.

This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.

This is an opportunity to join a friendly and vibrant organisation.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Maintain Financial Records

• As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
• Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.

Areas of responsibility will include: -

• Processing and payment of invoices and bank transfers, including foreign and urgent payments.
• Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
• Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
• Enter expected cash outgoings into weekly cash flow document.
• Credit Card and Expense Claims (detailed below)
• Process Payroll (detailed below)
• Purchase and sale of foreign currency as discussed with Financial Controller.
• Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
• Month End - (detailed below)
• Year End - As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
• Maintenance of the organisation's fixed asset register, posting journals for depreciation, acquisitions and disposals.
• Monitoring of finance inbox and support organisation with requests for financial information.
• Provide Support to organisation with procurement and purchase ledger system Focal point.
• Update projects/funds on Dimensions.
• Maintaining accounting records for our subsidiary company, ShelterBox Trading.

Credit Card and Expense Claims

• Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancellation of cards.
• Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
• Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
• The issuing and reconciliation of cash advances for ShelterBox Response teams.
• Provision of new credit cards for Staff/ShelterBox Response team's and deal with any issues.

Payroll

• Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
• Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
• Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
• Monthly reconciliation of payroll control accounts.
• Providing support to the HR team around pay, pension, loans etc

Month End

• Assist with timely month end process by completing work to meet monthly deadlines.
• Monthly reconciliation of income between CRM and Dimensions.
• Produce month end reconciliations for approval by Financial Controller.

Special Projects:

• Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
• Providing financial team support on cross departmental projects as required.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

Supporter Care Officer
 
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
Do you deliver brilliant customer service and love helping people? We’re looking for a dedicated, compassionate and proactive Supporter Care Officer to join our team and help ensure that every supporter has an exceptional experience with the Trust.
 
In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use our database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses.
 
To be the right person for this role, you will:

• Have experience in financial processing and using CRM databases
• Be well-organised with good attention to detail
• Communicate clearly and respectfully with a wide range of people
• Be comfortable working independently and as part of a team
• Have excellent customer service and be willing to go the extra mile for supporters

If you are passionate about great supporter care and want to help make a real impact, we would love to hear from you.
 
We offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
 
Please note you will need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
 
Closing date and interview date
 
Closing date for completed applications is midnight on Monday 12 January 2026.
 
Interviews expected Wednesday 21 and Thursday 22 January 2026.
 
We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.
 
No agencies please.
 
How to apply
 
Before applying, please ensure you read the job description for more information about the role. 
 
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-225 798

Are you passionate about building meaningful relationships and creating lasting impact through philanthropy? The University of Strathclyde is seeking a dynamic and experienced Donor Experience and Legacies Officer to lead stewardship and engagement for our major donors, scholarship supporters, and legacy pledgers.

This is a unique opportunity to shape donor journeys across multiple giving areas - from transformative scholarships and legacy gifts to major donations supporting research and teaching. You’ll work closely with inspiring students, academics, and colleagues across the University to deliver compelling donor communications, events, and impact reports that celebrate generosity and deepen engagement.

Brief Outline of Job:

To lead and deliver donor stewardship and engagement strategies for major gifts (donor gifts of £100k+), scholarships (UG and PG), and legacy giving. This includes creating compelling donor communications, managing cultivation events, and developing stewardship plans that support repeat giving and long-term relationships.

Major Gifts: Support the cultivation and stewardship of donors giving £100k–£1M+, including designing and delivering bespoke impact reports for major donors, organizing donor meetings, campus visits and events in collaboration with the Major Gifts team.

Scholarships: Support the development of and delivery of our scholarship fundraising strategy, including producing promotional materials and annual donor reports. Liaise with colleagues across the University to ensure effective scholarship delivery and reporting.

Legacy Giving: Lead the development of a new legacy stewardship strategy, including the introduction of a new giving circle for legacy pledgers, conducting face-to-face meetings with potential legacy donors and creating promotional content and opportunities.

Alumni Fund: Contributing to Giving Day and Alumni Fund Board activities. Support mass donor communications and stewardship initiatives.

Team Leadership: Line management of the Development Assistant and deputising for the Individual Giving Manager when required. 

If you’re a creative communicator, strategic thinker, and relationship builder with a flair for storytelling and donor cultivation, we’d love to hear from you.

We are seeking a committed and motivated Head of Fundraising to deliver the OCT’s ambitious fundraising requirements. This is a vital role for the Ocean Conservation Trust (OCT) leading on the development and delivery of the full spectrum of fundraising activities to support our mission. The post holder will be a key contributory member of the Senior Management Team. 

The OCT has ambitious fundraising requirements. In addition to the funds raised through the National Marine Aquarium (NMA), the OCT needs a more diverse income stream to drive its core programmes, through the development of appropriate corporate, philanthropic and donation initiatives.

The post holder will need to understand the core programmes and develop appropriate schemes and campaigns to build a wide support network to secure a lasting pipeline of donations. They will need to be entrepreneurial, self-motivated, team focussed, comfortable liaising across the organisation to ensure integration with activities such as communication, research, membership, publications, partnerships and data and information services among others. They must own income targets and lead income growth, thinking in terms of pipelines, ROI, KPIs and lifetime value. In addition, they will be key to maximising use of the customer relationship management (CRM) system.

Overall, this role will be fundamental in developing the OCT as the leading Ocean conservation charity in the UK, generating significant new and diverse revenue streams to drive the Charity’s ambition.  They must be capable of moving OCT beyond NMA visitor income, building a resilient, mixed portfolio.

You will lead a team of 3 staff members and be accountable for achieving specific funding goals to deliver our strategic plans. The post is based at the National Marine Aquarium, Plymouth, UK. Flexible working arrangements include 3 days office/2 days home.

Applicants for the post will have a minimum of five years of fundraising leadership in the charity or non-profit sector with a proven track record of target-driven fundraising.

Salary and benefits

• Salary £45k.
• Company pension scheme with a matched employer’s contribution of up to 5%
• 28 days paid holiday per annum (including bank holidays)
• Up to 5 days additional holiday dependent on length of employment
• A day off on your Birthday
• Working for an Ocean Conservation Charity of repute
• Potential for some flexible working / home working
• Life Assurance scheme
• Length of service awards
• Employee Assistance Programme
• Discounted on-site parking
• Staff discounts up to 50%
• Complimentary family ticket each month on successful completion of probationary period

Essential skills/qualifications

• Significant experience of fundraising leadership in charity or non-profit sector

• Demonstrated track record of successful fundraising

• Thorough understanding of fundraising principles.

• Experience with individual giving, legacies and regular giving programmes from a range of socioeconomic groups

• Experience with campaign-driven projects with specific targets

• Proven success with donor prospecting, nurturing, stewardship and recognition

• Experience in managing a donor pipeline

• Proven success with grant applications

• Experience in utilising CRM systems to grow and manage fundraising prospects

• Ability to lead / manage team(s) to provide operational and strategic direction

• Ability to manage an area of responsibility including working with budgets and creating and contributing to the construction of a business plan

• Excellent communication skills with ability to confidently interact with individuals at all levels, internally and externally with stakeholders and customers

• Contract negotiation/experience skills

• Passion and an inquisitive and inventive mind

Desirable skills/qualifications

• Ability to produce a coherent and accessible written narrative for campaign development

• Understanding of relevant GDPR protection and Gift Aid legislation

Key Responsibilities are incuded in the attached Job Description.

To apply: please select the apply now button and send your CV with a covering letter and details of 2 referees. (Reference: Head of Fundraising application).

The covering letter should:

· outline your previous and most relevant experience

· explain why you are right for the role

· confirm you are available during interview week

Closing date: 14th January 2026.

Interviews will take place during the week commencing 2nd February 2026.

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit.

Only candidates invited for interview will be contacted.

Grade: 5

Salary: £30,994 per annum

Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)

Responsible to: Financial Controller

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)

ROLE PURPOSE:

A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.

Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.

Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.

WHO ARE WE LOOKING FOR?

We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.

You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.

We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.

This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.

This is an opportunity to join a friendly and vibrant organisation.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Maintain Financial Records

• As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
• Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.

Areas of responsibility will include: -

• Processing and payment of invoices and bank transfers, including foreign and urgent payments.
• Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
• Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
• Enter expected cash outgoings into weekly cash flow document.
• Credit Card and Expense Claims (detailed below)
• Process Payroll (detailed below)
• Purchase and sale of foreign currency as discussed with Financial Controller.
• Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
• Month End - (detailed below)
• Year End - As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
• Maintenance of the organisation's fixed asset register, posting journals for depreciation, acquisitions and disposals.
• Monitoring of finance inbox and support organisation with requests for financial information.
• Provide Support to organisation with procurement and purchase ledger system Focal point.
• Update projects/funds on Dimensions.
• Maintaining accounting records for our subsidiary company, ShelterBox Trading.

Credit Card and Expense Claims

• Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancellation of cards.
• Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
• Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
• The issuing and reconciliation of cash advances for ShelterBox Response teams.
• Provision of new credit cards for Staff/ShelterBox Response team's and deal with any issues.

Payroll

• Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
• Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
• Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
• Monthly reconciliation of payroll control accounts.
• Providing support to the HR team around pay, pension, loans etc

Month End

• Assist with timely month end process by completing work to meet monthly deadlines.
• Monthly reconciliation of income between CRM and Dimensions.
• Produce month end reconciliations for approval by Financial Controller.

Special Projects:

• Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
• Providing financial team support on cross departmental projects as required.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

We are seeking an experienced Chief Operating Officer / Deputy CEO to help lead our growing organisation through an exciting period of consolidation and development.

You will work closely with the CEO and Trustees, overseeing operations, finance, people, and systems across our six community projects, helping ensure strong governance, sustainability, and impact.

We’re looking for someone with:
• Senior leadership experience in the charity or non-profit sector
• Strong operational and financial management skills
• Experience leading teams and multiple projects
• A collaborative, values-driven leadership style

This role has a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with the Equality Act 2010.

How to apply:
Click here to download the Applicant Information Pack which also includes details of how to apply or contact us for further information.

Do you want to make a real difference using your finance and administrative skills in a global mission context?

OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.

You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.

Occupational Requirement

This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.

We are looking for someone who:

• Has Sage or Xero similar payroll experience
• Has a keen eye for detail and excellent administrative skills
• Is confident using finance systems and Microsoft Office
• Enjoys working to high standards and can meet tight deadlines
• Is supportive of OMF’s mission to share Christ across cultures
• Can commute daily to the OMF National Office in Oxford Street, Manchester

Experience of working in a Christian or mission-based charity is desirable but not essential.

OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.

As our Fundraising Officer you’ll play a crucial role in raising philanthropic income for the university. You’ll be joining us at an exciting time as 2026 marks the University’s centenary.

Your work will involve planning and delivering a range of fundraising activities aimed at raising charitable donations from alumni and other supporters. Projects will include an international giving day, telephone campaign, direct mail appeals, online crowdfunding projects and raising money at public events on our campuses.

This is a chance to make a real difference during an important year. You’ll be joining a friendly, supportive and passionate team and your work will have real impact — supporting students, research and the wider community through our centenary projects.

To succeed in this role, you will have:

• Excellent communication and interpersonal skills including the ability to work with a wide range of people
• Experience planning and managing projects
• Excellent organisational and time management skills
• Good all round IT skills
• Ideally gained some prior experience in a fundraising role

This role is a fixed-term full time position, working 35 hours per week, providing maternity cover for 1 year from February 2026. Working hours would normally be 9-5pm Monday to Friday, but the role will require periods of out of hours working such as during the telephone campaign.

The role requires some days working at the Whiteknights Campus each week, but The Fundraising Team supports hybrid remote working arrangements too.

We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.

At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.

We’re now looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.

We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.

You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time. 

You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.

This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.

Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.

Key Responsibilities:

Community Fundraising

• Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
• Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
• Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.

Individual Giving & Monthly Donations

• Lead the development and growth of WeSwim’s monthly giving programme.
• Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
• Use data to track donor retention, upgrade opportunities, and areas for improvement.

Campaigns, Communications & Community Engagement

• Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
• Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
• Build relationships with community groups and partners, representing WeSwim at relevant events.

Systems, Data & Reporting

• Maintain accurate fundraising records and supporter data.
• Monitor fundraising performance and produce reports and insights.
• Contribute to improving fundraising systems and digital tools.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Location: Your work will mostly be from home but will involve travel within London. Please only apply if you have the right to work in the UK and are based within easy reach of London.

Join us in making a difference to increase opportunities for disabled people to swim in London.

This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.

Together, we improve the lives of local people affected by cancer.  We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond.  As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.

About the Role

As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.

You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them.  This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer.  An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.

You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.

On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.

Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.

Hours: 35 hours per week

Salary: £60,000 to £65,000 per annum (subject to skills and experience)

Contract: Permanent

About You

You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.

You will bring:

• Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
• Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
• Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
• Experience of governance, safeguarding and working effectively with Boards or Trustees.
• Financial and commercial awareness, including budget management and income generation.
• Credibility and confidence to represent Big C with partners, funders and stakeholders.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Why Big C?

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Some hybrid working with some flexibility in hours
• Opportunities for professional development

Apply Now

Closing date for applications: Monday 26 January 2026

Please take a look at the vacancy pack for further information and the job description. 

When applying, please complete the online application fully.  Information to support your application can be in your attached covering letter or as indicated in the application. 

If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.