30 Donor acquisition manager jobs

A Rocha UK is a unique Christian nature conservation charity, mobilising Christians and churches to care for the natural world. We are a member of the Worldwide A Rocha Family, a federation of Christian conservation charities, and we have sister organisations in 23 other countries. A Rocha UK has a staff of 25 and many volunteers. We run nature conservation activities on our own reserves, advise a national network of conservation partners, inspire Christians to protect nature and act on climate change through our Wild Christian scheme, and run the popular Eco Church scheme for local churches. Our office is close to overground and tube stations, with its own secure cycle and parking facilities.

In 2026 we launched a new three year strategy with exciting goals of deepening our support to those in each of our programmes and increasing our reach in order to see more people equipped to care for creation. We also have a heightened focus on cross-cutting issues of social justice, climate resilience, becoming more prophetic and ensuring we are both learning from and serving all of the UK. Among others, a key enabler to fulfilling this strategy is growing our income from just under £1m to £1.25m by the end of 2028, which this new role will play an important part in.

A Rocha UK is engaged with a large Christian constituency (Nearly 23,000 individuals on its e-mail lists, over 9000 churches registered for Eco Church across 25 denominations, over 60 Partners in Action, ranging from Christian conference centres through to community farms, and over 8000 individuals in Wild Christian - for individuals and households looking to live more sustainably).

This role is focused on growing Individual and Church giving from this constituency. There is work to do on developing engaging supporter journeys and fundraising appeals. There is also opportunity to develop fundraising propositions and take creative approaches to growing new donors. As well as the opportunity to be involved in developing our Wild Christian programme. 

For more information please click on the job description below. 

This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.

The Fundraising Manager will lead on the development and growth of several key income streams, including:

• Major Donors
• Corporate Partnerships and Giving
• Regular Giving
• Gifts in Wills (Legacies)

Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.

A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.

The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.

Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.

Full details of the role and experience required can be found in the Job Pack attachment.

Role Purpose

The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.

Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.

Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.

The closing date is Friday 25th September 2026 at 5pm.

Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.

This fixed term role will provide cover with the current position-holder is on secondment with another team. Within the Individual Giving team, the Fundraising Manager will have responsibility for the planning and delivery of activities that recruit new supporters and generate income. You will manage our supporter recruitment programme, ensuring we meet our targets, and promoting investment strategies to cost-effectively and sustainably grow our supporter base. You will focus on the delivery of existing offline communication channels, as well as the development of new products, channels and audiences with a future-focused outlook on fundraising and recruitment. Over the next 12 months the new initiatives we plan to launch include a value exchange lead generation programme, improvements to our welcome journeys including the introduction of telemarketing, and potentially a lottery scheme. Working closely with the other Fundraising Managers (especially the Digital Fundraising Manager), you will also ensure that new recruits go on to become loyal supporters, taking the lead on some projects and contributing to others, and will help to feed the pipeline of legacy pledges. You will help to improve the experience for our supporters and maximise their potential for giving. You will also work closely with the Digital Team to ensure thoughtful integration of acquisition activities to optimise spending and ensure a seamless experience for new supporters across channels.

About you

Experience / Qualifications: • Degree qualification in or c.5 years’ experience of individual giving fundraising, marketing, communications or related discipline. • Experience delivering marketing / fundraising for a charity, ideally in international development • Experience managing or leading others – ie line management or project management • Experience managing external suppliers and agency relationships Behaviours / Personal Attributes: • Highly motivated and target-driven, an enthusiastic self-starter • Collaborative and able to work across multiple teams • Excellent relationship-builder • Resilient and adaptable under pressure, capable of balancing multiple priorities simultaneously • Creative, innovative and ambitious, and able to inspire that in others 

Preferred / Desirable:

• Experience with a variety of fundraising channels, products and platforms – with a particular focus on supporter acquisition • Knowledge of the legal and compliance frameworks for charity fundraising and marketing including, but not limited to the Fundraising Regulator, Privacy and Data Protection legislation. • Passion for the charity sector, ideally in international development Skills, Abilities and Competencies:

To be successful in the role, the ideal candidate will be able to demonstrate:

Technical / Functional Skills:

• Ability to design and deliver fundraising strategies and campaigns

• Strong data analysis and reporting skills

• Familiarity with fundraising CRM software

• Budgeting and financial management for fundraising activities

Soft Skills / Competencies:

• Excellent written and verbal communication for donor engagement and presentations

• Leadership skills for managing individuals within fundraising team

• Relationship and stakeholder management

• Excellent organisational, time management and project management skills

A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working . In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station, but we also offer free parking.

 • Full-time roles are contracted at 35 hours per week.

• It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working. 

This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.

Job role:

Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role lead its growth and development.

This role is perfect for an experienced fundraiser ready to own the individual giving and gift in Wills strategy end to end. You will set the direction for donor communications, appeals and the legacy pipeline, taking responsibility for income from individual donors and KPIs while working closely with the Head of Income Generation and Engagement to contribute to the overall income generation and engagement strategy.

You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.

This is a broad, varied role, for a senior fundraiser. Whether your background is strongest in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator with proven experience of owning fundraising strategy, income and supplier relationships ready to take your next step in animal welfare, this is the role for you.

Key responsibilities:

1. Lead the development of the individual giving and legacies strategy and annual planning, budgeting and KPIs, reporting performance to the Head of Income Generation.
2. Set the direction for a sustainable individual giving programme, growing the supporter base across all channels and developing strategies to engage and motivate supporters.
3. Own the planning and delivery of engaging, multi-channel fundraising campaigns and appeals.
4. Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
5. Lead the ongoing development of the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
6. Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
7. Own email marketing and online supporter journeys.
8. Lead the legacy giving and in-memory fundraising strategy.
9. Own monthly analysis of income and expenditure against KPIs, reporting on progress and forecasting future results.
10. Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
11. Own compliance of the individual giving programme, identifying and managing risk and escalating to the Head of Income Generation and Engagement where necessary.
12. Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
13. Work closely with other members of staff and senior managment to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.
14. Own direct relationships with external suppliers, agencies and freelancers, setting briefs, managing budgets and holding them to account.
15. Act as the organisation’s senior specialist on individual giving and legacies, advising and influencing colleagues, volunteers and homing centres on how their roles can support fundraising opportunities, without formal line authority.

Essential skills and experience:

• Experience of working in a senior individual giving, direct marketing, community, or general fundraising role.
• Demonstrable track record of delivering sustained income growth and establishing new programmes of activity.
• Experience owning a budget and KPI set, forecasting, reporting to senior management and adjusting plans in response to performance.
• Proven ability to get the best out of external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes, setting budgets and holding suppliers to account for results.
• Demonstrable experience of donor development, journeys and stewardship at a strategic level.
• Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
• Excellenet relationship and influencing skills with the ability to gain buy in and shape the approach of colleagues without formal authority over them.
• Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
• Able to plan and prioritise independently across several income streams.
• Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
• Confident using data to select, segment, or report on supporter groups.
• Experience managing ongoing relationships with individuals (donors, supporters or clients).
• Experience of legacy marketing.
• Proficiency in using a CRM to manage donor relationships and supporter journeys.
• Strong working knowledge of charity law, GDPR and the Fundraising Code of Practice with experience of ensuring organisational compliance.
• A collaborative approach and willingness to develop new areas of fundraising.

Desirable experience and qualifications:

• Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
• Experience of legacy marketing, legacy administration, or legacy pipeline management.
• Experience of writing or approving legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
• Experience designing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
• Experience of building or improving email marketing programmes or automated supporter journeys.
• Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
• Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
• Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
• Have empathy and enthusiasm for the mission of the Greyhound Trust.

You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.

About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.

This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks.  They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.

Main duties and responsibilities

Individual, Corporate and Community Fundraising

• Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
• Monitor and analyse appeal performance to inform future activity.
• Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
• Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
• Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
• Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon and Bike Oxford.
• Research charity of the year opportunities amongst school and local businesses and support applications as required.
• Build and maintain strong relationships with local community groups, schools and faith communities.
• Confidently represent the organisation at community events and manage a pool of volunteer speakers.
• Manage and develop a small number of local business partnerships.
• Use and optimise our CRM (Donorfy) to ensure accurate and up-to date relationship management records.  

Donor Stewardship and Prospect Research

• Ensure all donors are thanked promptly and feel valued and engaged.
• Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
• Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.  
• Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.

Trusts & Foundations (Small Grants)

• Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting. 
• Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.

Other responsibilities

• Support and oversee volunteers and interns as required.
• Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
• Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO. 

Person specification

Essential:

• Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
• Knowledge and experience of individual and community fundraising.
• Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
• Experience using CRM databases, with confidence managing day-to-day data processes.
• Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
• Excellent attention to detail.
• Strong research skills and a track record of writing funding bids and reports.
• Ability to build productive, collaborative relationships with internal and external stakeholders.
• A positive, creative, “can-do” attitude, with the ability to adapt to change.
• Confidence representing the organisation at community events.
• Ability to work within a budget.
• Strong analytical skills, with the ability to interpret data and measure impact.
• A demonstrable passion for, and affinity with, our cause
• Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.

Desirable:

• Experience of working for a local charity.
• Knowledge of the migration and refugee sector.
• Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
• Experience in corporate fundraising.
• Experience of working with Mailchimp and donorfy
   

Deadline for applications: Midnight Sunday 4th October 2026

Interviews: Week commencing 12th or 19th October in Oxford.  

We are looking for a Global Senior Mid-Level Giving Manager, to lead the strategy, growth and development of a global mid-level giving programme responsible for growing income and strengthening donor engagement and retention.

Location:
This is a hybrid working - 2 days per week in the Surrey office.

The role:
Lead the global mid value programme - driving strategic development, and grow the and expansion into priority markets.
Deliver exceptional donor stewardship- building strong, meaningful relationships with members and supporting long-term engagement and increased giving.
Develop donor acquisition and pipeline growth- identifying new prospects, growing the donor pipeline and working closely with colleagues across Global Philanthropy, Individual Giving, Digital and CRM.
Use insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.

About you
You'll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.
You'll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.
Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups
A proactive, positive and adaptable approach, with excellent organisation and prioritisation skills.

Why this role
This is an exciting opportunity to help connect passionate supporters with an incredible animal welfare charity dedicated to paving the way for a new era where people, wildlife and the planet thrive. You would be joining a supportive, flexible workplace with a strong focus on wellbeing and development, including:

• 25 days annual leave + bank holidays
• 24/7 GP access, Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car scheme
• Defined contribution pension scheme
• Free onsite parking and office next to mainline station and much more!

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.

As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.

Location:  Hospice-based.

Hours of work: Monday and Friday 9:00pm – 5:00pm

About the role

Some of the key responsibilities include (but not limited to):

· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).

· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.

· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.

· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.

· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.

About you

· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.

· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.

· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.

· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.

Further requirements can be found by downloading the Person Specification

The role

Individual giving at Cruse is in its infancy; therefore, this is a unique opportunity for an experienced, proactive and creative individual giving expert to join, develop and build the role. We are looking to build all areas of individual giving including committed gifts, cash appeals, legacy and in memoriam gifts, and increase our supporter acquisition and retention. With integrated cross team planning and delivery between individual giving, events, campaigns, brand and supporter engagement.

Experience of using digital channels to grow income from supporters and creating an exceptional donor experience are key to this role. The Individual Giving Manager role is part of the Voluntary Income Team, that will drive development of both acquisition and retention channels to improve overall supporter experience, and therefore income. This is a great opportunity to make this role your own and set the direction for generating income from individual supporters alongside growing our legacy pipeline.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.  Please note that if your application does not include a CV and covering letter, it may not be considered.

The closing date for applications is 16 September 2026 with interviews taking place week commencing 28 September 2026. We reserve the right to close the advert early as suitable candidates apply.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraiser or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate project or product management skills, an enthusiasm for fundraising, familiarity with supporter journeys, creative thinking and will have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To express interest, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. Following your call we will share the info needed to submit a full application. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Deadline for expressions of interest: Midnight Sunday 13th September

Closing date for applications: Midnight Monday 14th September

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Individual Giving Campaign Manager role. This position involves leading donor engagement campaigns across multiple channels, supporting fundraising objectives, and delivering impactful community outreach to strengthen supporter relationships.

Key Responsibilities

• Develop, execute, and optimise multi-channel fundraising campaigns to increase donor retention and acquisition.
• Manage relationships with external marketing agencies and vendors to ensure campaign delivery aligns with organisational goals.
• Analyse campaign performance, interpret data insights, and implement test-and-learn strategies for continuous improvement.
• Collaborate with internal teams to develop compelling messaging and targeted marketing approaches.
• Oversee budget management and ensure activities are delivered within financial parameters.
• Support the development of donor engagement strategies that promote long-term supporter loyalty.
• Maintain adherence to organisational policies and best practices in fundraising activities.
• Contribute to planning and reporting activities related to campaign outcomes and fundraising targets.

Person Specification

• Proven experience in fundraising, donor engagement, or campaign management within the charity sector.
• Strong understanding of multi-channel marketing, including digital, direct mail, and telemarketing.
• Ability to analyse data, measure campaign effectiveness, and adapt strategies accordingly.
• Excellent organisational skills, with experience managing external agencies and vendors.
• Effective communicator with a collaborative approach to working across teams.
• Demonstrated ability to manage budgets and deliver projects on time and within scope.
• Knowledge of supporter relationship management and retention strategies.
• A proactive and adaptable attitude, with a focus on achieving measurable results.

What’s on Offer

Salary: £37,000 - £44,000

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraiser or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate project or product management skills, an enthusiasm for fundraising, familiarity with supporter journeys, creative thinking and will have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To express interest, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. Following your call we will share the info needed to submit a full application. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Deadline for expressions of interest: Midnight Sunday 13th September

Closing date for applications: Midnight Monday 14th September

About you

You will be organised, resourceful and confident at turning stories and evidence into compelling fundraising content.

Fundraising experience is welcome, but transferable skills in communications, marketing, business development or supporter care are also valued.

• Experience in fundraising, communications, marketing or business development.
• Strong, audience-focused writing skills.

• Understanding of donor stewardship and supporter journeys.

• Ability to manage priorities and meet deadlines.

• CRM or database experience is helpful.

• Collaborative approach and commitment to equity, diversity and inclusion.

Heart Research UK is a national charity working to prevent, treat and cure heart diseases through research, education and community support. Every 5 minutes, someone dies from heart diseases in the UK, and they are determined to change this.

Public donations help fund lifesaving medical research, develop new treatments and support people across the UK to keep their hearts healthy. Now in the second year of their five-year strategy, they have ambitious plans to grow their income and make an even bigger difference.

We are looking for an experienced Individual Giving Manager to lead the development of their Individual Giving programme. With a proven track record in donor acquisition, supporter development and retention, you’ll have the opportunity to shape a programme with significant growth potential.

The Role

Reporting to the Director of Income Generation, you will develop and deliver the Individual Giving strategy, driving sustainable income growth and strengthening supporter relationships.

Key responsibilities include:

• Developing and delivering the Individual Giving strategy in line with wider fundraising and organisational objectives.
• Leading donor acquisition across digital and offline channels, including paid social, search, email, direct mail, DRTV, lottery, face-to-face and telemarketing.
• Identifying new products and propositions that meet supporter needs and generate sustainable income.
• Using data, audience insight and modelling to inform investment, testing and optimisation.
• Developing supporter journeys to maximise engagement, retention and lifetime value.
• Managing agency and supplier relationships to ensure maximum value from investment.
• Working collaboratively across fundraising, communications and data teams to deliver successful campaigns.
• Managing budgets, forecasts and financial performance.
• Ensuring activity complies with relevant legislation, GDPR, the Fundraising Code of Practice and Heart Research UK policies.

The Person

You’ll be an experienced Individual Giving professional with significant experience of managing and growing Individual Giving programmes, and a strong track record of successful donor acquisition across multiple channels.

You will have:

• Strong knowledge of Individual Giving best practice across acquisition and retention.
• Experience using data, insight and analysis to shape strategy and investment decisions.
• Confidence working with metrics such as ROI, CPA, CPL, attrition and lifetime value, ideally with experience of test-and-learn programmes.
• Experience managing fundraising agencies and external suppliers.
• Excellent project, campaign, communication and stakeholder management skills.
• A good understanding of fundraising legislation and regulatory requirements, including GDPR and the Fundraising Code of Practice.
• The ability to manage multiple priorities while working both collaboratively and independently.

Most importantly, you’ll be passionate about building meaningful, long-lasting supporter relationships, motivated by continuous improvement and excited by the opportunity to contribute to ambitious income growth.

Why Heart Research UK?

This is an exciting time to join their growing team of 44 people. They offer a collaborative and supportive culture, with a clear ambition to achieve long-term, sustainable income growth.

The role can be based from the Leeds office on a hybrid basis or worked fully remotely, with colleagues working flexibly across locations.

Benefits include:

• 22 days’ annual leave, rising to 27 days after 5 years, plus bank holidays.
• Office closure for the 3 working days between Christmas and New Year.
• Opportunity to buy and sell annual leave.
• Pension scheme with employer contributions starting at 3%, with enhanced schemes after 2 and 4 years.
• 20 minutes of exercise time three times a week, separate from your lunch break
• Quarterly wellbeing sessions and health checks.
• Bike to Work scheme.
• Free access to an independent financial adviser.
• Reimbursement of eye test costs.
• Staff training budget for professional and career development.
• Membership of Fundraising Everywhere, providing access to additional fundraising training and development.

If you’re an experienced Individual Giving professional looking for an opportunity to shape strategy, drive sustainable income growth and make a genuine difference to people affected by heart disease, we’d love to hear from you.

Apply here, or get in contact with Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.