58 Drop jobs in Assistant

Are you passionate about making a lasting difference to the lives of people experiencing homelessness in Bristol? 

We are looking for 2 people to join the team in Bristol as Coordinators, joining either of the below teams:

North Star Service, part time 30 hours per week (to include Tuesday, hours can be worked across 4-5 days) 

North Star Service works with people who are experiencing homelessness, and have difficulties with their relationship with substances and mental health. The service main base is at the Compass Centre, however also operates across Bristol and within homeless hostels. North Star runs a variety of interventions including initial engagement, drop-ins groups to build relationship skills and safety, psychological skills groups and one to one therapy either as a weekly longer term intervention, or a standalone session format in drop-in clinics embedded within hostels.

Assertive Contact & Engagement (ACE) Service, part time 22.5 hours per week (to include a Tuesday, Hours can be worked across 3-5 days): 

St Mungo’s Assertive Contact & Engagement (ACE) Service works with people with complex mental health needs who are not actively engaged with other services and face multiple barriers to accessing mainstream support. The service operates across Bristol, running a variety of services including community one to one work, therapeutic groups and drop-ins, and training for other services. 

In the role of Coordinator you will:

As part of the wider management team, the Coordinator will play a key role in ensuring we provide a quality service, particularly to neglected groups and individuals, and who face complex barriers to accessing services. Key responsibilities in this role will be:

• Supporting the Clinical Lead/Service Manager in the day-to-day development and management of the service.

• Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach. 

• Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients. 

• Holding a small caseload of clients experiencing high complexity, and capacity for group delivery 

About you 

We are looking for a creative individual with experience of working with partner agencies and relevant stakeholders to deliver high quality outcome-focused services. You will also have: 

• Experience of managing staff and volunteers in a fast-paced environment; or the willingness to develop these skills.

• The ability to effectively prioritise your own time and workload and come up with practical ideas to improve services. 

• Excellent communication skills and the ability to build and maintain relationships with a variety of people.

• Flexibility is necessary for this post, as you may be required to work from various locations and work specific days of the week.

Above all, we are looking for someone committed to the overall aims of the service and working with a caring and person-centred approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 30th September 2026 

Interview and assessments on: 20th and 21st October 2026 

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver specialist, evidence-based psychological interventions to autistic children and young people and children and young people with a learning disability. The post holder will be based within Croydon Drop In's (CDI) ‘A for Autism’ service, delivering early intervention in community based settings and schools, while undertaking the CYP-PT Therapy Postgraduate Diploma (PG Dip) – Autism Spectrum Conditions and Learning Disabilities (ASC/LD) pathway – at University College London (UCL), delivered in partnership with the Anna Freud Centre. The post holder will develop and deliver adapted, evidence-based assessment and interventions for autistic children and young people and children and young people with a learning disability who are experiencing mild to moderate mental health difficulties, working in partnership with children, young people, their families, schools and educational settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, adapted clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all UCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing specialist clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

About the role

This is a training role within the Children and Young People's Psychological Trainings programme (CYP-PT). The post holder will be based within Croydon Drop In's (CDI) Mental Health Support Teams (MHST) service, delivering early intervention in schools and educational settings, while undertaking the Postgraduate Diploma in Education Mental Health Practice at King's College London (KCL). Under supervision, the post holder will deliver high-quality, brief, outcome-focused, evidence-based interventions and guided self-help to children and young people experiencing mild to moderate mental health difficulties within educational settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to practise effectively as an Education Mental Health Practitioner and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum and apply their developing clinical skills in the service for the remaining days of the week, carrying a clinical caseload.

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver evidence-based, low-intensity interventions and guided self-help to children and young people. The post holder will be based within Croydon Drop In's (CDI) Community Counselling Service, delivering early intervention in community-based settings, while undertaking the Child Wellbeing Practice Postgraduate Diploma (PG Dip) at King's College London (KCL). The post holder will develop and deliver evidence-based, low-intensity interventions and guided self-help for children and young people experiencing mild to moderate mental health difficulties such as anxiety and low mood, working in partnership with children, young people, their families, schools and community settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, evidence-based clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing low-intensity clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

About the role

This is a training and development role within the Children and Young People's Psychological Trainings programme (CYP-PT), for a practitioner training to deliver evidence-based Cognitive Behavioural Therapy (CBT) to children and young people. The post holder will be based within Croydon Drop In's (CDI) Community Counselling Service, delivering early intervention in community-based settings, while undertaking the CYP-PT Therapy Postgraduate Diploma (PG Dip) – Cognitive Behavioural Therapy (CBT) pathway – at King's College London (KCL). The post holder will develop and deliver evidence-based CBT assessment and interventions for children and young people experiencing common mental health difficulties such as anxiety, low mood and depression, working in partnership with children, young people, their families, schools and community settings. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to deliver high-quality, evidence-based clinical practice and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum, and apply their developing CBT clinical skills in the service for the remaining days of the week, including carrying a clinical caseload.

Want to make a difference to people experiencing homelessness? Step into a meaningful role helping run one of our most important services.

The Programmes Executive plays a central role in making our weekly Drop-in a welcoming, well-organised and valuable space for homeless and vulnerably housed adults.

The Drop-in is the primary focus of this role. It is a hands-on operational and frontline position, with responsibility for helping the Drop-in run smoothly from preparation through to close. This includes managing deliveries and donations, ensuring the venue and kitchen are properly set up, organising resources, coordinating and briefing volunteers, working with security and overseeing the practical flow of the evening.

The role is about more than logistics. The Executive will be a key guiding presence in the space, helping to shape its structure, atmosphere and culture. They will be visible and approachable, build positive relationships with guests, anticipate and manage issues, support volunteers and help ensure that the Drop-in is calm, welcoming, safe and respectful.

The Executive will also listen to what is happening on the ground, identify what is working and what could be improved and feed this back to the wider team. They will help guests understand and access relevant RESTART LIVES programmes and opportunities. They will be an important part of the Programmes team, supporting essential data and reporting, researching and sourcing facilitators, helping with programme logistics, contributing ideas for new activities and opportunities for guests and attending selected sessions. As part of this, they will run or help to run some activities such as Zumba, film club and board games before the main Drop-in service. These provide another opportunity to build trusted relationships with guests and encourage engagement with wider support.

This is an energetic, varied and hands-on role, offering the opportunity to have a genuine and positive impact on the experience of our guests and the wider work of RESTART LIVES. If this sounds like the kind of role you’d enjoy and you think you could bring the energy, warmth and initiative we’re looking for, we’d be delighted to hear from you. 

About the role

This is a training role within the Children and Young People's Psychological Trainings programme (CYP-PT). The post holder will work within CDI's Community Counselling Service, which is focussed on outreach to the community, while undertaking the Postgraduate Diploma in CYP-PT Therapies (Systemic Family Practice) at King's College London (KCL). Under supervision, the post holder will deliver high-quality, brief, outcome-focused, evidence-based systemic family interventions to children, young people and their families experiencing mild to moderate mental health difficulties within the community. The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to practise systemic family interventions effectively and to operate within an inclusive, values-driven service. The post holder will attend all KCL-based teaching and Onsite Protected Learning Time required by the education provider, as specified within the agreed national curriculum and apply their developing systemic practice skills in the service for the remaining days of the week, including carrying a clinical caseload.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Benefits: 25 days annual leave + bank holidays (pro rated), 3% matched pension contribution, employee benefits scheme

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Job Purpose

As one of our High Support Needs IDVAs, you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Canterbury District area, and your role will include a mixture of working from Catching Lives homeless centre, community and office working.

You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward. You will provide a weekly drop-in at Catching Lives and will co-work with clients as appropriate.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors. As the HSN IDVA, you will provide enhanced casework support to individuals within the EHCF client group, delivering support in community settings, in partnership with agencies such as Porchlight and the RSI team, and remotely via telephone where appropriate.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and can build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Main duties and responsibilities

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high-risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Provide both formal training and informal guidance/casework support to Catching Lives staff.
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person specification

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of supporting individuals with mental health needs, including understanding the impact of mental ill health on wellbeing, safety, and recovery
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

Self-Advocacy Team Leader

Learning Disability Voices Network (LDVN)

30 hours per week | Permanent
Starting salary: £30,258 pro-rata (actual salary: £27,664)

Location: Brighthelm Centre, Brighton, with some home working

Reporting to: CEO

Lead a project that helps people with learning disabilities have a stronger voice and greater influence

Brighton & Hove Speak Out is looking for an experienced, passionate and values-driven leader to manage and develop our flagship self-advocacy project, the Learning Disability Voices Network (LDVN).

This is an exciting opportunity to join a respected local advocacy charity at a time of growth and development. Thanks to new National Lottery funding, we are expanding opportunities for people with learning disabilities to build confidence, develop self-advocacy skills, influence decision-making and create positive change in their communities.

As Self-Advocacy Team Leader, you will lead the delivery of the LDVN project, support a dedicated team of staff and volunteers, and ensure people with learning disabilities remain at the heart of planning, delivery and decision-making.

About the role

You will be responsible for leading and coordinating all aspects of the Learning Disability Voices Network, including:

• Lead a team of 4 part-time project staff and volunteers across Brighton & Hove and West Sussex, supporting people with learning disabilities to identify issues that matter to them and take action to bring about change.
• Develop partnerships, local and national networks that strengthen self-advocacy opportunities.
• Support the LDVN steering group to plan and co-deliver self-advocacy events and training activities.
• Support and develop user-led self-advocacy groups, including support for an established user-led campaign group and the development of a new LGBTQ+ self-advocacy group.
• Oversee a weekly drop-in service in Brighton and the expansion of self-advocacy activity into West Sussex.
• Work with self-advocates to plan a learning disability-led regional conference
• Manage project budgets, monitoring systems, evaluation processes and funder reporting requirements.
• Work closely with the CEO to develop and strengthen the project's long-term impact and sustainability.

Above all, you will ensure people with learning disabilities are supported to gain the skills, confidence and opportunities they need to speak up, influence decisions and lead change.

About you

We are looking for someone who:

• Is passionate about the rights, inclusion and empowerment of people with learning disabilities.
• Has experience leading projects, services, staff or volunteers.
• Understands the principles and practice of self-advocacy and person-centred support.
• Has experience of supporting people who may face discrimination, exclusion or barriers to participation.
• Can inspire and support others to develop confidence, skills and leadership.
• Has excellent communication, organisational and relationship-building skills.
• Is confident managing multiple priorities, monitoring outcomes and meeting targets.
• Can build effective partnerships with professionals, community organisations and stakeholders.
• Is committed to equality, inclusion, accessibility and safeguarding.

Experience of working alongside people with learning disabilities is highly desirable.

Why work for Speak Out?

As well as the opportunity to lead an innovative and impactful project, we offer:

• 30 days annual leave plus bank holidays (pro rata)
• Flexible working arrangements where operationally possible
• 3 % Pension contribution
• Employee Assistance Programme
• Ongoing training and professional development opportunities
• A supportive, inclusive and friendly team
• The opportunity to make a genuine and lasting difference to the lives of people with learning disabilities

About Brighton & Hove Speak Out

Brighton & Hove Speak Out is an independent advocacy charity supporting adults with learning disabilities. We believe people with learning disabilities should have the same rights, choices and opportunities as everyone else and should be supported to have their voices heard.

Our work is built on the principles of self-advocacy, empowerment, inclusion and respect. We work alongside people with learning disabilities to challenge barriers, influence services and bring about positive change.

How to Apply

Please download an application pack from the Speak Out website

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities - 

To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service.

Experience Required -

Of providing practical and emotional support to women and children affected by domestic violence

Of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc

Of developing and maintaining effective working relationships with external agencies 

Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Description: Finance Officer

Post Title: Finance Officer

Contract type: Fixed term 12 months (with 1 month probation) starting immediately.  There is the possibility of an extension beyond this period. 

Hours: 28 hours a week

Working pattern: Monday, Tuesday, Wednesday, Thursday (9am – 4pm). To be done from office, Wednesdays work from Home.

Managed by: Chief Executive Officer

Salary range: £28K to £31K pro-rata (Actual £22,400 to £24,800) depending on experience.

Summary

The postholder will be responsible for the day-to-day finance of Rainbow Haven. Tasks include managing the day-to-day finance system and records; producing regular and accurate financial reports.

The postholder will work closely with, and report to, the Chief Executive Officer.

Main Duties and Responsibilities

Financial support

1. Production of timely and accurate monthly management accounts.

2. Prepare rolling monthly cash flow reports.

3. Manage the organisations different funding streams.

4. Support the payroll process as necessary.

5. Work with the CEO to create finance reports for funders and donors.

6. Work with the CEO to create reports and present financial records to external auditors, the finance committee and TEMCA Board as required.

7. Manage and reconcile bank accounts.

8. Raise and pursue payments of invoices related to income as required.

9. Balance Sheet reconciliation work.

10. Maintaining accurate petty cash, supplier invoices and online payments via the QuickBooks online system.

11. Any other ad hoc duties as required.

General

1. Be an effective member of the team, helping to ensure the smooth running of the centre and its services.

2. Promote the welcoming and friendly ethos of Rainbow Haven at the drop-in sessions and with partner agencies. 

3. Maintain confidentiality regarding finance and client’s information at all times.

4. Recognise, respect and promote the different roles and diversity of the individuals within the team.

5. Support the volunteering roles at Rainbow Haven.

6. Attend team meetings, supervision and training as required.

7. Adhere to the health and safety policy, equal opportunities policy and all other policies.

8. Assist in ensuring the security of the building during working hours and at the end of the day.

Administration where possible

1. Maintain an efficient and well-organised office, taking responsibility for its day-to-day running and supporting the needs of staff, volunteers, service users and the broader organisation

2. Take responsibility for office equipment and resources, including ordering of stationary and other office items as required, and arrange for maintenance and repair of office equipment as needed.

3. Deal with internal and external contacts by managing the info email.

4. Maintain Rainbow Haven’s IT systems, develop new systems that support the work of the organisation, and arrange for IT equipment to be maintained and repaired as needed.

5. Oversee Rainbow Haven’s email and Office 365 systems, working with our IT contractors to ensure our systems are fit for purpose.

6. Work within the organisation’s policies and procedures, and ensure all office and administration work is line with these.

7. Any other ad hoc admin duties as required.

About the candidate

1. Experience using QuickBooks online accounting system is desirable.
2. Experience in non-profit finance is preferable.
3. Confident IT skills, including advanced Excel and working knowledge of Word and PowerPoint.
4. Flexible and adaptable, with an ability to work to deadlines.
5. Highly analytical with excellent attention to details.
6. A collaborative team player, able to work effectively across functions.
7. Excellent English, strong written and verbal communication skills, with the ability to explain financial information clearly.
8. Kind, honest and transparent.

• You will be required to have a DBS check and be able to demonstrate that you are permitted to work in the UK.

About Rainbow Haven

Rainbow Haven is based in Gorton, Manchester. We are a community service for refugees, asylum seekers and other migrants needing support. We have a weekly open-access advice drop-in session, with follow-on appointments.  At our drop-in sessions we welcome people to our centre and offer advice and information, hot lunches and social/well-being activities.  We offer a range of other well-being, educational and social activities, including classes in digital skills and ESOL and other targeted support to help people into further education or employment; and opportunities for particularly isolated groups such as new mothers, to connect with each other and with relevant professional services. 

Our service users come from many different countries and speak many languages.

We receive funding from a wide range of charitable foundations, from local authorities and through partnerships with other local charities in the sector. 

Rainbow Haven is a project of The East Manchester Community Association (registered charity 1131060).

Our team

Our friendly staff team has 10 permanent members.  We also offer short-term ‘Apprentice’ placements so that people new to the country can have a first experience of working in the UK. We have over 40 volunteers who play a vital role in delivering our services; many volunteers move on to further training and employment.  We host social work students on placements who work with our advice team,

Our values

We provide a welcoming, inclusive workplace and have diverse teams of staff and volunteers.  Many of our staff, volunteers and Trustees are from refugee and migrant backgrounds themselves and speak different community languages as well as English. We promote opportunities to people who might feel excluded from other workplaces due to their experiences of migration and the immigration system and their lack of work experience in the UK.

How to apply

Please send us your CV plus a covering letter setting out how your qualifications and experience are ideal for this job. Please also give us the names and contact details of two referees who can comment on your suitability for this post. 

Closing date: [04.10.2026]

We will interview shortlisted candidates on: [12.10.2026]