Duty manager jobs in cwmbran, torfaen

Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?  

The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.   

This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.

You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work.  This is a busy and rewarding role and will suit someone with passion and resilience. 

This is a full time role working remotely, throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.  

Key Details

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact. 

Job Title: Partnerships & Growth Officer
Location: Remote (c. twice a month travel to London and other UK cities, with expenses reimbursed).
Working Hours: Mon- Fri  9:00–18:00 with a one hour lunch break.
Weekend Work: 1–2 Saturdays per month (September to June), with time off in lieu.
Salary:£25,396.80 per annum, with eligibility for a discretionary bonus linked to organisational performance. The expected range for this bonus is £1,000–£5,000, depending on results.

About Bridging the Bar

Bridging the Bar (BTB) is an award-winning charity working to increase diversity at the Bar of England and Wales. We support aspiring barristers from underrepresented backgrounds through a range of high-impact programmes, events, and partnerships with leading chambers, law firms, and institutions.

The Role

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact.

As Partnerships & Growth Officer, you will manage the delivery and renewal of our annual Partnership Cycle, cultivate major sponsorships, prepare award and grant applications, support the development of new income streams such as our accreditation scheme, high-value individual giving, and crowdfunding, and innovate novel initiatives. You will work closely with the Head of Operations and Programmes, as well as the wider Programmes team, to ensure high-quality delivery across all external commitments, seamless coordination, and effective communication of BTB’s outcomes and impact.

This role is ideal for someone who is motivated by securing resources, enjoys leading external meetings, thrives in a varied and fast-moving environment, has a flexible and innovative approach, and is excited by the opportunity to contribute to BTB’s strategic growth and long-term success.

Key Responsibilities

Partnerships Cycle

Each year, Bridging the Bar works with a cohort of chambers and organisations who financially support our work through the Partnership Cycle. This cycle runs from April to April, with partners donating a set amount in return for formal recognition and a package of benefits delivered throughout the year. As the cycle progresses, you will be responsible for outreach and renewals, onboarding, benefit delivery, and ongoing relationship management.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential partner organisations, and conducting proactive outreach to engage them in the Partnership Cycle

• Renewing existing or recurring partnerships, ensuring positive and long-term relationships

• Leading meetings and negotiations with potential or existing partners to secure onboarding to the current Partnerships Cycle 

• Ensuring the smooth delivery of partnership benefits, including coordinating agreed activities and supporting partners to maximise the value of their engagement 

• Coordinating with programme teams where cross-team collaboration is required to ensure expectations are met in relation to partner benefits 

• Maintaining accurate partnership tracking, including invoicing, communications, benefit allocation, and delivery deadlines

• Monitoring partner accounts and taking a proactive approach to managing partner relationships and resolving issues 

• Developing and refining partnership materials, such as proposals, benefit decks, and outreach resources

• Bringing an innovative, solutions-focused approach to the design and delivery of partnership benefits and improvements to the overall cycle

• Gathering partnership feedback, ensuring partners understand the value and outcomes of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in the production of reports for the Board

Major Sponsorships 

Bridging the Bar also secures major sponsorships to fund specific programmes, such as the Academy. These agreements are individually negotiated and supported through tailored engagement plans. You will be responsible for identifying potential major sponsors, supporting negotiations, coordinating the delivery of agreed benefits, and managing these relationships to ensure strong long-term sponsorships.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential major sponsors, and conducting proactive outreach to engage organisations aligned with our programmes and new initiatives

• Cultivating and renewing major sponsorships, ensuring positive, long-term relationships with key funders

• Developing proposals, presentations, and engagement resources tailored to major funders to support pitches 

• Collaborating with programme teams to ensure cross-team deliverables related to major sponsorships are met effectively and on schedule

• Maintaining accurate tracking of major sponsorships, including records of communications, deliverables, invoicing, and benefit fulfilment

• Proactively monitoring sponsor accounts, addressing emerging needs, and supporting strong relationship stewardship

• Gathering sponsor feedback and helping sponsors understand the outcomes and impact of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in producing reports for the Board

Grants and Awards Applications 

Bridging the Bar also pursues opportunities through both achievement awards and monetary grants. Achievement awards help raise our profile and showcase the impact of our work, while grant funding supports the delivery and growth of our programmes. You will contribute to identifying suitable opportunities, preparing strong applications, and supporting the stewardship and reporting required by award bodies and grant funders.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying suitable opportunities that align with Bridging the Bar’s mission, programmes, impact, and funding requirements

• Drafting and preparing high-quality applications, including gathering evidence, impact data, and supporting materials

• Monitoring deadlines and submission requirements to ensure timely, accurate applications

• Assisting with stewardship of award bodies and grant funders, including timely communication and relationship management

• Supporting grant reporting requirements, such as gathering programme data, preparing summaries, and assisting the Head of Operations and Programmes with narrative and financial reporting

New Initiatives 

In addition to established activities, Bridging the Bar pursues new and emerging initiatives to support long-term financial sustainability, programme expansion, and reputational growth. This includes in our current development phase; a Chambers focused accreditation scheme, high-value individual giving, and crowdfunding campaigns. Future expansion has the scope to include other opportunities whether identified by the organisation or by you. You will help develop, test, and implement these initiatives as they evolve.

As Partnerships & Growth Officer, you will be responsible for:

• Overseeing the pilot of the accreditation scheme including; conducting meetings with pilot chambers, co-ordinating with consultants, ensuring deliverable are met, assisting with evaluation and refinement, supporting materials production

• Overseeing the initial stages of our high value individual giving work stream including; identifying potential givers, conducting relevant meetings, co-ordinating with suppliers, dispatching thank you gifts, and supporting materials production and distribution 

• Developing crowd funding and fundraising initiatives including; innovating themes for targeted campaigns, overseeing campaign delivery, co-ordinating with volunteer fundraisers, administering recurring donations, and supporting materials production and distribution 

• Applying a creative, solutions-focused mindset to identifying and shaping future opportunities

Other Duties 

Beyond core responsibilities, you will also support wider organisational activities as needed. This may involve assisting with the BarNav newsletter, representing Bridging the Bar at events, and completing additional tasks that contribute to the charity’s overall effectiveness.

• Overseeing production of the BarNav newsletter including; brainstorming issues themes, co-ordinating contributions from partners, sponsors, staff, and/or candidates, compiling contributions and drafting final issue in Canva, and collaborating with the programmes team to ensure distribution of each issue.

• Providing support to the Head of Operations and programmes where needed including; taking meeting minutes, supporting production of financial reports, and assisting with presenting to the Board 

• Collaborating with operations and programmes departments to support cross-functional delivery

• Representing BTB at BTB hosted events, relevant sector events, award ceremonies, or grant briefings where required

• Maintaining a flexible approach and supporting emerging needs across the charity as they arise

About You

Essential

• Adaptable and flexible, comfortable working in a changing environment

• Confident communicator, able to liaise with senior stakeholders and clients, lead meetings, negotiate, and network effectively

• Proactive and self-motivated, with the ability to take initiative

• Innovative, with a willingness to propose new ideas and approaches

• Aligned with the organisation’s values and mission-driven in approach

• Commercially aware, with an understanding of opportunities, markets, and value creation

• Excellent communication skills, both written and verbal

• Strong organisational skills, with the ability to manage multiple priorities

Desirable

• Experience with business development, corporate relations, grants, or sales or similar

• Demonstrated ability to build partnerships, generate opportunities, or support income-generating activities

• Understanding of the charity or legal landscape

• Creative approach to outreach and audience engagement, including digital communications and social media 

• Competence with common work tools (e.g., Google Workspace, Canva) and a willingness to learn new systems

What We Offer

• The opportunity to support an award-winning charity driving systemic change within the legal profession

• Opportunities to contribute to organisational strategy and shape new initiatives

• Remote-first working environment, enabling flexibility and autonomy

• Flexible scheduling, allowing you to balance work and personal commitments

• Additional annual leave, with one extra day of paid holiday for each year of service (up to three years)

• Reimbursed travel and accommodation expenses for all work-related travel

• Annual funded team celebration days to recognise achievements and strengthen team connection

• Role-specific training and professional development, tailored to your growth

• Regular supervision and mentorship to support your ongoing professional development

• Access to our Employee Development Fund to fund training courses or other progression costs 

• Access to our Employee Equipment Fund to fund to help you enhance your home-working setup

• Supportive, inclusive, and values-driven organisational culture

How to Apply

Please submit a one-page cover letter and CV via the form with the subject line (NAME) – Partnerships & Growth Officer Application - Stage One. Your cover letter should reflect your experience, vision for how you would contribute to the organisation, and commitment to BTB’s mission. This should be submitted to us directly via the email address on our website: applications that are not emailed directly will not be considered.

If you are successful at stage one, you will also be asked to complete pre-interview tasks as stage two between 12th Jan - 16th Jan.

Our third and final stage is an interview stage. Applicants successful at stage two will be invited to interview in W/C 19th Jan. 

We aim to make an offer in W/C 26th Jan. 

All applicants, successful or not, will receive application feedback from the panel.

Application Deadline: 09:00 12th January 2026 

Intended Start Date: 09:00 2nd March 2026 

Please note that you must both be located within and have the right to work in the UK for this role.

We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working of one day per week working from home.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.

Key Responsibilities:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage incoming and outgoing mail and general queries into the National Contact Centre.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.

About You:

Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach

You will need:

• Effective verbal/written communication and numerical skills.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.