35 hours per week - Fixed term until 31 March 2021

We're Mind, the mental health charity. We provide life-changing information and support, online and in print. We're looking for an Editorial professional to join our friendly, established content team. Within this role, you will take responsibility for a variety of editorial tasks, for both print and online information products, including content development, commissioning and summarising external reviews, copyediting and proofing.

In addition, you will also research and write authoritative information content for external audiences as required, working with colleagues across the Information team to help deliver our information provision services.

About you

You’ve got a background in information editing and publishing and understand what it takes to create reliable, accessible, user-centred content. You’ll have high quality standards and an eye for detail, you can't stand jargon and you’re experienced in working closely with both subject experts and people with personal experience of the issues. A fan of Content Design, you’ll be confident using digital platforms and CMSs, and can pick up new ones quickly and importantly, you care deeply about supporting and empowering people with mental health problems.

What we offer

At Mind you’ll get to apply your skills to mental health information that makes a difference to millions of people each year. You’ll contribute to our mission and goals. You'll get training and development opportunities (plus other staff benefits). And we will support you to work safely around the challenges of the coronavirus pandemic.

Closing date: Monday 24th August 2020

Mind reserve the right to close the role early due to receiving a high volume of quality applications, therefore we recommend you apply early!

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

**To apply for this vacancy, please ensure you download a copy of our application form from the documents section of our online portal when you apply and follow the instructions provided at the top of our job description page.**

JOB PURPOSE

This is an exciting opportunity to be part of a new organisation in start-up mode and help shape our digital channels from the ground up.

In this newly created role, you will be the focal point for the day-to-day editorial management of the charity’s social media channels and website. This will include content creation, scheduling, community engagement, analytics and campaign support.

Your first focus will be the launch of our social media channels, including Facebook, Instagram, LinkedIn and YouTube. You will also manage our new website, working closely with the digital fundraising team.

The role sits with the Communications team which is responsible for raising awareness and public engagement with the charity’s fundraising activity, UNHCR’s humanitarian work and the broader refugee cause.  You will collaborate with teams across the charity, including digital fundraising (who manage paid social advertising, display, search and email marketing), partnerships, special appeals, community fundraising and events. You will also be the key focal point for our coordination with UNHCR’s global and UK Branch Office social media teams.

If you think you have the relevant skills and the passion to use them to support refugees, we would love to hear from you. 

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s new national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection. We want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

Planning and coordination

• Launch and grow our Facebook, Instagram, Twitter, LinkedIn and YouTube channels
• Deliver and schedule content on a daily basis, with flexibility to respond to news events and emergencies at short notice
• Provide timely responses to supporter queries on social media, coordinating with Supporter Care colleagues on messaging and follow up needs
• Respond quickly to sensitive issues and foster the growth of our online supporter community
• Manage the charity’s website to ensure high quality, timely content that supports all areas of the charity, including individual giving, corporate partnerships, legacies, PR campaigns, advocacy and governance
• Responsible for website maintenance and UX best practice

Content creation and campaign support

• Produce or commission multimedia content, including video stories, infographics, blog posts, web stories and other content to support charity activity
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevance content to the audience
• Adapt content from UNHCR head office and field comms to localise for UK audiences
• Develop digital editorial plans to amplify campaigns, milestones and events
• Deliver planning and scheduling in a timely manner, and be quick to respond to news and emergencies
• Support development of an online influencer strategy to enable passionate advocates to get involved and spread the word about UK for UNHCR’s work
• Flag and navigate political sensitivities in line with UNHCR and charity policies

Analytics and best practice

• Deliver analytics on social media and organic website activity, recommending changes in strategy or mix to improve effectiveness
• Maintain a search engine optimisation routine, working closely with the digital fundraising team and UNHCR HQ digital team
• Keep up to date with digital communications and content trends, platforms and tools
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects Work with external experts, such web developers, UX and SEO specialists, to deliver periodic reviews and bespoke solutions when required
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing social media channels to deliver engagement, campaigns and audience growth, preferably in the charity sector
• Experience in Content Management Systems (CMS) and website maintenance
• Experience of delivering digital comms that created an impression, raised awareness and prompted followers to take action
•  Experience of identifying and driving iterative improvements to digital channels through testing and analytics

Essential Skills/Knowledge

• Proficient in using Google Analytics and social media tools to evaluate performance and identify improvements 
• Knowledge of SEO and how to apply it to improve content and engagement
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar to edit and produce basic assets
• Strong communication skills, applying tact and diplomacy in community management  
• Proficient in social media planning tools and platforms to schedule and post content  
• Researching images and writing compelling copy for different audience profiles
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure
• Good attention to detail, strong ability to proof-read and pick up inconsistencies
• Understanding of GDPR principles
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint,
• Must have an interest in global humanitarian affairs

Desirable skills/experience

• Working in a not-for-profit or advocacy organisation
• Experience with refugee issues or field work
• Experience in a start-up environment and establishing channels from launch

We are looking for a well-organised individual who is eager for a challenge - able to work under pressure whilst maintaining excellent attention to detail – to develop and lead our new communications and digital involvement strategy. We are seeking an exceptional communicator, with experience of creating promotional or marketing plans, developing digital solutions and actively engaging with diverse communities across a range social media. With broad experience in communications, you will have experience of using tools and assets to maximise the reach of campaigns to raise the profile of unpaid Adult and Young Carers – also working to overcome the barriers preventing Carers from accessing the right information and support - as well as increasing our base of supporters and fundraising opportunities.

Come and help us make history…

This is an exciting opportunity to join the Cathedral as it enters a key period. The Digital Communications Officer will help us to develop inspiring new content to promote the depth and breadth of Cathedral life and to grow our online audience.

We’re looking for a motivated team-player with a creative approach to communicating with and engaging audiences online. If you are a digital communications specialist who is passionate about bringing heritage and faith to life through compelling content, we’d like to hear from you.  This important role will join our busy Development and Communications Team with a focus on delivering our digital communications strategy to ensure that our online content and platforms are: maximising our reach and impact; meet with current best practices; and align with the Cathedral’s vision and strategy.

Ideally, you will have at least 18 months experience in a similar role within the heritage, charity or private sector. We are looking for someone with the following skills:

• Strong, proven digital communication skills, with experience of successfully mobilising campaigns and projects online
• Ability to communicate stories and key messages to target audiences through a variety of digital mediums
• Proven ability to produce high quality digital content using images, video and text
• Excellent copywriting skills, particularly for digital content, including for a range of social media platforms
• Video and / or sound recording and editing experience for the purpose of producing digital content
• Working knowledge of website design and editing

Crucially, you’ll be ready to make the role your own and help the Cathedral to take its digital communications to the next level. In return, we offer the rewarding experience of working in a multi-faceted heritage site and dedicated support to help you develop your career. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same and you can really make your mark, this could be the perfect job for you.

Closing date is 9am on Monday 24 August 2020

Interview date is Wednesday 8 September 2020

Senior Communications Officer

Holborn, London

35 hours per week, full-time

As Senior Communications Officer, you will develop the media profile of the College and support the delivery of external campaigns such as social media content and website management. The Senior Communications Officer is an exciting and vital role for the College as we undertake a new approach to media relations in alignment with the College’s priorities for the remainder of 2020 and beyond.

Reporting to the Communications Manager, you will research, draft and issue press releases or quotes and act as first port of call for media enquiries – owning relationships with journalists on behalf of the College.

You will identify communications and media opportunities, including the use of data analysis to form news stories, whilst assisting with the editorial creation and ongoing monitoring and maintenance of social media accounts.

Degree educated or with equivalent experience, you should have a significant background in communications and knowledge of media relations and of researching or handling requests for information. With the ability to determine what makes a good news story you will be adept at writing content for different channels – utilising your digital and social media skills.

With demonstrable experience of developing and maintaining strong media relationships you should have excellent communication, organisational and planning skills. You should be a team player who can work with a variety of colleagues and departments, whilst also having the ability to work autonomously when needed.

A knowledge of the NHS and health sector across a range of policy areas is essential and an awareness of the work of Royal Medical Colleges and the political and legislative process would be desirable.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care, and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

For further information and to apply, please send your CV and covering letter via the email application link.

The Big Issue Group is looking for a dynamic and experienced professional to lead its’ Marketing & Communications team on an interim basis while the current Group Marketing and Communications Director is on maternity leave. The role is offered on a part time,31.5 hours per week,  fixed term basis for 12 months commencing in October 2020.

The Role

The Group Marketing & Communications Director is the custodian of The Big Issue Group Brand & Brand Strategy. They will lead the parliamentary agenda of Lord Bird’s office, work across the Publishing business, Big Issue Invest and support the work of The Big Issue Foundation.

Leading a small but dedicated team, they will be responsible for delivering The Big Issue Group Brand, Marketing & Communications annual plan and developing campaigns across all marketing touchpoints to deliver seamless and integrated consumer facing initiatives.

The successful candidate will bring significant marketing and communications experience to this role, preferably in a relevant sector, and will possess excellent written and verbal communication skills, a proven track-record in leadership and delivering commercial growth, along with a firm commitment to the social objectives of The Big Issue. 

For a full job description including the summary of skills, qualities and experience required for the role please download from the link below.

If you feel you would be the ideal person to take on this role please click Apply.

Salary and Benefits

• We offer a salary commensurate with the third sector, which can be confirmed on request
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Incremental sick pay starting at 5 days per rolling year
• Enhanced contribution to our workplace pension 
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health Cashplan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment.

Workplace details

This role will be based at our Finsbury Park office although you will need to travel within the UK on occasion. Due to the current situation with Covid-19 our main office is currently only partially open but we are fully equipped for flexible home working until the office re-opens fully and beyond.

If you have any queries, please email HR stating the job title.

Closing date: Friday 14th August 2020

The Big Issue is striving towards Equal Opportunities
We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

The Big Issue thanks all applicants for their interest and will reply only to those invited for interview.

The Big Issue is striving towards Equal Opportunities

Publishing  Assistant - 12 Month Fixed Term Contract

£23,000 - £25,000 + Benefits

The Biochemical Society/Portland Press are seeking a proactive Publishing Assistant  to support the Portland Press Publishing team, working across the whole of the publishing directorate to help deliver implementations and modifications in publishing workflows, to relieve copyflow bottlenecks, to drive efficiency in responses to researchers and support first-class service to authors, reviewers and editors. The role also has responsibility for improving the accuracy of records in the editorial database, providing cover for some members of the team and taking on ad-hoc reporting/other projects as required. Working closely with the Managing Editor (Reviews) to prioritise work to help with delivery on specific publishing timelines and projects, the role will work across all products. Collaborating with members across the entire team you will help to improve and develop the end-to-end publishing offering.

“Please note that this role would be home-based for at least the first 6 – 8 months and interviews will be virtual”.

For more information, please visit our website.

Please send a CV and covering letter by email via the button below. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter

Only shortlisted candidates will be contacted.

Closing date: 21st August 2020

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.

This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. 

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Grants Officer (Individuals)

Responsible to: Legal Director

Salary range: £23,000 - £28,000

Key relationships: CEO, Legal team, external lawyers, partners and beneficiaries

Location:  Media Defence, the Foundry, 17 Oval Way, London SE11 5RR

Hours: 37.5 hours (flexible), occasional evening and weekend work

Media Defence is a charity that helps journalists defend their rights. We support independent media, journalists and bloggers who are under legal threat through grant making, and by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, and build the capacity of the lawyers and organisations we work with on issues of media law. Media Defence was set up in 2008 and has established itself as a leader in the field.

Role Summary

As Grants Officer, you will manage and administer Media Defence’s financial grants and non-financial support to individuals applying for support, identify new potential grantees and contribute to strengthening the capacity and sustainability of existing grantees. You will be the lead contact between Media Defence and our current grantees, and you will play a key role in implementing and refining our grant making strategy, developing and fostering strong and sustainable relationships with individuals working to advance press freedom standards around the world. More information about the programme can be found at Media Defence's website

You will be flexible and creative, have exceptional communication skills and a good understanding of the realities faced by lawyers and journalists operating in various regions of the world, including under repressive regimes.

Main Responsibilities

Grants Management

• Managing Media Defence’s emergency defence grant application process, including assessment of applications and project proposals, proposal development, preparation of final recommendation for Board/CEO approval.
• Manage grant award process, including contracting, setting of KPIs and reporting requirements
• Monitoring of awarded grants, including tracking developments in litigation, assessment of partner/grantee reports and grant compliance; financial oversight of grants and grant budgets; provision of additional support as may be required by grantees
• Ensure smooth running of Media Defence’s grant making; administration of Media Defence’s grants database (GIFTS)
• Act as lead contact in relationships with lawyers and journalists throughout the process
• Providing support to legal team where required

• Undertake and support grant assessment /evaluations and; country mapping visits as may be required
• Support the work of the Development cluster by providing material for news stories and accurate information for knowledge management
• Assist team members in ensuring data related to Media Defence grants is provided in a timely manner for use in grant/case reporting, communications material, funding applications and reports, and for other uses
• Support the Finance and Operations Director with periodic review and update of grantee terms and conditions
• Monitor the situation with respect to press freedom around the world, outreach to individuals where appropriate
• Act as one of the primary conduits between MLDI and networks of NGOs in the sector
• Represent Media Defence at external events and meetings
• Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested

Person Specification

Essential

• Good general education to degree level
• Strong proven project management skills and experience of delivering successful projects
• Ability to analyse and synthesise complex information quickly and effectively
• Competent IT user including Microsoft Office Packages, internet and email
• Ability to work creatively and flexibly in a small ream, supporting other colleagues, and with a strong commitment to learning and improvement
• Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities
• Experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners
• Proven experience of grant making administration and the process of grant making
• Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and ability to meet deadlines
• Experience with databases

Desirable

• Good working knowledge (spoken and written) of French would be a significant advantage
• Experience of working hands-on in a legal environment and the management of legal documentation would be an advantage
• Experience of, and an interest in, working for a ‘not for profit’ and in a human rights environment would be an advantage

How to apply

To apply please send a cover letter and CV with the subject line: ‘Grants Officer application’.

Deadline: 16 August 2020

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

Islamic Relief Worldwide

Islamic Relief UK (IRUK)

Head of Marketing

BASE LOCATION: London, UK

REPORTING TO: UK Director

LINE MANAGEMENT RESPONSIBILITIES:

4 Direct reports

Digital Engagement Manager

Marketing Manager (Offline)

Digital Marketing Manager

Executive Assistant

(Total department staff: 9)

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

PURPOSE OF DEPARTMENT (MARKETING):

The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.

The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.

JOB PURPOSE:

Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.

The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.

This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.

KEY WORKING RELATIONSHIPS

• UK Director
• Heads of Department and Managers
• Creative agency
• Regular contact with IRW Directors and Department Managers

SCOPE AND AUTHORITY

Scope of the Role:

• Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
• Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.

Responsibility for Resources:

Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact

• Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
• Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
• Develop and implement supporter journeys across direct marketing channels.
• Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
• Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
• Work with internal stakeholders to plan content for all major campaigns and areas of work.
• Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
• Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
• To offer senior level marketing expertise to relevant stakeholders at IRUK.
• Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
• Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
• Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.

2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators

• Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
• Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
• To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
• Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
• Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
• Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
• Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
• Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.

3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans

• Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
• Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
• Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
• Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.

4. Development and growth

• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments. 
• To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements. 
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
• Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
• Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
• Ensure maximum return on investment from marketing budgets.

5.  Provide effective leadership, motivation and development of the  Marketing Department and act as an inspiring role model

• Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
• Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
• Carry out regular one to one meetings with direct reports.
• Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
• Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
• Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
• Develop and lead all aspects of work of the Marketing department including budgetary management.

6. Deliver a full and comprehensive role as a Head of Department

• Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
• Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
• Undertake corporate assignments as required by the UK Director.
• Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
• Support UK SMT colleagues in resolving significant operational issues.
• Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
• Communicate the work of IRUK positively both internally and externally.
• Represent IRUK with both internal and external audiences.
• Identify new, creative and innovative solutions as well as practical approaches to organisational issues.

7. Other

• esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
• By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
• Represent IRUK at key external events and initiatives when required.
• Promote Islamic Relief’s vision, mission and values.
• To work closely with the Media and Advocacy teams in the Comms & Creative department  to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
• To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
• Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
• Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
• Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

General Duties

• Be flexible within the broad remit of the post.
• Comply with organisational policies and practices.
• Encourage effective cross departmental working through personal example.
• Keep professional knowledge and expertise up to date.
• Attend internal and external meetings as required and contribute positively.
• Undertake any other duties commensurate with this post as reasonably requested by the UK Director.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.

Essential Criteria

Experience:

• Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
• Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
• Experience of working within a diverse, multidisciplinary team 
• Practical experience of successfully developing and managing marketing  budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
• Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
• Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
• Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
• Solid experience of stakeholder management.

Knowledge, Skills and Attributes:

• Ability to enthuse and motivate a team during a period of change
• Ability to work in partnership with other teams but with the presence to introduce innovation
• Ability to create and deliver impactful audience focussed content
• Authentic and trusted leadership style
• Highly motivated, positive and solution focussed
• Ability to apply creative thinking and problem solving skills to deliver innovation
• Ability to manage high level projects, from inception to successful conclusion
• A high degree of accuracy and attention to detail
• Ability to work as part of a team and on own initiative
• Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
• Ability to think laterally and creatively
• Initiates collaborative working in a diplomatic manner
• Clear understanding of confidentiality
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
• Senior level understanding of current marketing trends
• Knowledge and understanding of the current marketing context for Islamic Relief
• Strong understanding of international development and humanitarian work
• Working knowledge of Macromedia Creative Suite
• Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
• Educated to degree level, or to have equivalent relevant experience
• Suitable accredited marketing qualification such as CIM Certificate in Marketing
• A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.

Desirable:

• Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.

Personal Qualities

• Strong motivation for and empathy with the aims and objectives of Islamic Relief
• A genuine passion for making a difference
• Understanding of and affinity with Islamic Relief values
• Confident and positive approach to work.

Other requirements

• Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.