Education administrator jobs in europe

At Ambitious about Autism, we're currently looking for a Helpdesk Administrator/IT Junior Support Engineer to join our team.

You'll Administer the IT Helpdesk function across all Ambitious About Autism sites, ensuring efficient handling of support requests. You'll monitor and report on the progress of Helpdesk requests, ensuring timely completion and keeping stakeholders informed throughout the resolution process.

You'll also provide first-line support, both locally and remotely, for desktop, hardware, software, presentation equipment, and mobile devices, ensuring timely and effective resolution for staff, pupils, and young adults with autism across all sites. You'll provide training and guidance to staff on PC and mobile device usage, software applications, and IT policies—including induction sessions and ad-hoc training as required.

This role will be primarily based at the St John's College campus, located in Brighton. The role will occasionally be required to provide cover and additional resource at other Ambitious about Autism locations in London.

We are looking for someone who has:

• Demonstrated experience providing high-quality IT support through an IT Helpdesk environment, serving a diverse range of stakeholders.
• Proven ability to analyse and troubleshoot technical issues, identifying effective solutions for both hardware and software problems across a range of devices and systems.
• Working knowledge and hands-on experience with Windows Operating systems, Microsoft 365 and Windows networking administration.
• Good organisational and planning skills, with the ability to manage workload effectively and meet deadlines.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As a proactive member of the Secretariat team,  to deliver high quality, professional services to FIGO. This will be achieved by;

· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)

· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)

· Coordination of Health and Safety/Fire Safety Support

We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.

• Permanent contract – average 37.5 hours per week
• Salary: Circa £25,267 per annum
• Excellent benefits – including life assurance and a health cash plan, see the full list below.
• Your new place of work is in a beautiful location, be surrounded by nature on your break.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:

• Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
• Managing course bookings and maintaining accurate, up-to-date records in our booking systems
• Providing general administrative support to ensure the smooth running of the office and wider team
• Assisting with the promotion of our programmes to customers, stakeholders, and partners
• Working collaboratively with colleagues across the centre and supporting nearby locations when needed

Please refer to the vacancy pack for further details on the full responsibilities of the role. 

Where you’ll be based

Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.

Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.

Who we’re looking for

We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.

You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:

• A great work ethic where aptitude and attitude are key
• A natural pride in the work you produce
• A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
• A professional manner in all that you do
• An empathy with the aims and objectives of Field Studies Council
• A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges

Sound like the role for you? Come and be part of the team! We look forward to your application.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 3 November 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 10 November 2025

Shortlisted applicants will be contacted by email.

Part Time – 14 hours per week

Salary: £25,909 pro rata - (actual salary for working 14 hours is £10,363.60)

The Diocese of Chester is seeking to recruit a Finance Administrator who will provide finance support to the Diocesan Board of Education (DBE) and working under the direction of the DBE’s Finance & Operations officer and Director of Education.

 

The successful candidate will have an appropriate finance administration qualification (AAT Level 2 or equivalent) and have had previous responsibility for bookkeeping in a small to medium enterprise.

For informal conversation, contact Canon Chris Penn, Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: 

Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date:  Sunday 26th October 2025

Interviews: Wednesday 5th November 2025

Location: Bloomsbury
Hours: Full-time (35 hours per week)
Contract: Temporary (3 months)
Pay: £17.11 per hour (+ holiday)
Start Date: 10th November

Prospectus is proud to be assisting our client, a prestigious and well-established London-based university, in their search for a temporary Disability Administrator.

Responsibilities:

• Acting as a first point of contact for students.
• Creating and maintaining student records.
• General diary management, including arranging meetings.
• Escalating concerning disclosures in a timely manner,
• Supporting disability allowance application and dyslexia screening requests.
• Providing sighted assistance for the Disability Service Manager when required.
• Ad hoc support within the student welfare department as required.

What We're Looking For:

• Recent experience in a relevant role within the higher education sector.
• Excellent administrative and organisational skills.
• Competency managing competing priorities.
• High quality written and verbal communication skills.
• Ability to act confidentially and manage sensitive information.
• Competent IT knowledge (Microsoft products).

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job Title: Specialty Training Administrator

Job Type: 6-month fixed term

Hours: 28 hours per week (0.8 FTE)

Department: Education & Training

Salary: £21,862.40 pro rata (£27,327.96 FTE)

Reports to: Director of Specialty Training

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Training Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.

The role:

Project Administration

• Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
• Assist with project documentation, including maintaining records, updating trackers, and organising files.
• Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
• Support project reporting by collating data and preparing summaries for stakeholders.
• Liaise with internal teams and external partners to coordinate project activities.

Administration of examination database and systems

• Maintain digital question banks in line with policy and procedures
• Process examination candidate applications
• Process examination candidate requests and complaints/appeals
• Proof-read examination materials

General administration

• Manage the specialty team mailbox and act as first point of contact for queries
• Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
• Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
• Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
• Assist in organising online and in-person events, workshops, and training as needed
• Assist with diary management and scheduling of meetings for team members.
• Maintain assets and resources on Training Hub and website
• Provide ad hoc administrative support throughout the year, across the portfolio

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
• Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. CRM, Learning Management System)
• Knowledge of data protection and compliance requirements

You will have experience:

• Providing administrative support to a team
• Managing a mailbox and providing customer/member support
• Developing and maintaining systems, processes and administrative procedures
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Coordinating logistical arrangements
• Using a CRM and databases to manage data and information
• (Desirable) Working in a project-based environment
• (Desirable) Working in education, membership or healthcare environments
• Join our team and contribute to quality SRH training and education.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at CoSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• Flexible working culture
• Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 21 October 2025

Interviews will take place on Monday 27 October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 3rd November 2025

Interviews: w/c 24th November

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work at the OIA.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Project Administrator

We are looking for an experienced Administrator to join the team.

Position: Project Administrator

Location: Huddersfield/ Hybrid

Hours: Part Time – 22 hours per week

Salary: £24,242.40 pro rata

Contract: Temporary until August 2027

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will be responsible for organising the logistics and administration of delivering projects and contracts  within the project delivery team.  This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.

Key duties include:

• Collate, update and maintain data and records
• Provide administrative support for the monitoring of organisational and contractual targets.
• Maintain and manage emails and outlook calendar
• Support the wider team with the co-ordination of the project
• Handle and answer incoming calls and emails about projects and contracts
• Maintaining regular contact with programme settings to ensure ongoing support and progression.
• Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
• Work with Programme Early Years Advisors to update contact logs and records.

About You

You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Carers Manchester is a partnership of Statutory and Voluntary Sector organisations who work together the plan, enhance and deliver advice and support services for unwaged carers in the city. Through working together, the Carers Manchester Pathway is in place, which supports carers being able to access the right advice and support at the right time in their caring journey. 

Gaddum plays a key role in managing the development of the Carers Manchester Pathway, in supporting a network of voluntary sector organisations, ensuring that the carers voice is heard in everything that we do and delivering a Carers Helpline.

Following the recent award of an extension to our current contract we are looking for an administrator to support us in managing a number of workstreams which will enhance the provision of services for unpaid carers in the city.

 

Main Duties and Responsibilities

Amongst the core tasks in this role will be to: 

• Arrange and take minutes of a number of Carers Manchester meetings.
• Support the delivery of a number of projects and workstreams co-ordinated by Gaddum.
• Take responsibility for receiving and inputting data into databases and spreadsheets.
• Provide an initial point of contact for carers and professionals contacting our services.

You could be the person we are looking for if you have: 

• Excellent IT skills.
• Ability to collate and input data onto data management systems.
• Experience of working within an administration function.
• Have excellent verbal and written communication skills.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS check.

Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.

Role Purpose:

Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.

You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.

Main Duties and Responsibilities:

· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed

· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees

· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something

· Responding to queries from professionals or service users

· Monitoring email boxes and supporting to monitor waitlist

· Completing IA’s with families who are due to start therapy

· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)

· Liaising with professionals and assisting with onward referrals

· Keeping records up to date

· Communicating cancellations/scheduling changes to therapists or clients or both

· Support therapists with collecting feedback from parents/carers

· Attend team meetings, assisting with minutes where possible, helping to share information with the team

· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access

· Signposting for other services

· Communicate referral decisions to clients and healthcare professionals in line with procedures.

· SilverCloud supporter

· Assisting with data gathering for reporting if needed

· MHSDS submissions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) 

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

19/10/2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding. 

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers. 

Knowledge and experience

Essential

·Experience of working in an administrative role

·Experience of working with a HR or Volunteer information system

·Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

·Experience of working in a volunteer role

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Time management

·Attention to detail

·Excellent communication abilities and problem solving

·Excellent mathematical skills

·Strong organisation skills

·Proficient in Microsoft packages, especially excel

·Ability to multi-task

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Join Trauma Care UK as our Office & Membership Administrator!
Are you ready to play a key role in helping a national charity save lives through education and research? This exciting position is at the heart of Trauma Care UK’s mission — ensuring our organisation runs smoothly, efficiently, and with impact.

You’ll coordinate the charity’s day-to-day activities, streamline core processes, support projects and finances, and keep our members connected and informed. From managing resources and maintaining compliance to engaging with our growing membership, your work will directly strengthen the charity’s operations and influence.

You’ll collaborate closely with the Board of Trustees, Medical Director, staff, volunteers, accountants, and subcommittee chairs — as well as liaise with sponsors, members, and conference organisers to keep everything running seamlessly.

If you’re organised, proactive, and passionate about making a difference, this is a unique opportunity to be part of a small, dedicated team improving trauma care across the UK.

 

Person Specification

Experience

· Proven experience in operational or administrative management, preferably within a charity, non-profit, or healthcare-related organisation.

· Experience in event and conference planning, including sourcing venues, liaising with speakers, and coordinating logistics.

· Experience managing financial processes such as budgeting, transaction processing, and financial reporting.

· Experience handling procurement processes and maintaining asset and inventory records.

· Demonstrated ability to handle enquiries professionally across various communication channels (in-person, phone, email, social media).

· Experience maintaining compliance with legal and regulatory requirements, including data protection legislation.

· Experience preparing contracts and liaising with external partners such as sponsors or academic institutions.

Qualifications

· Educated to degree level or equivalent professional experience.

· Relevant qualifications in business administration, charity management, event management, or a related discipline (desirable).

· Financial or bookkeeping qualifications (e.g. AAT, bookkeeping certificate) are desirable but not essential.

Skills and Knowledge

· Excellent organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines.

· Strong attention to detail and high standards of accuracy.

· Proficient in using MS Office applications (Word, Excel, PowerPoint, Outlook) and database management systems.

· Knowledge of financial systems and the ability to process financial transactions and reports.

· Excellent written and verbal communication skills.

· Strong interpersonal skills with the ability to build effective working relationships with internal and external stakeholders.

· Ability to work independently with minimal supervision as well as collaboratively within a team.

· Problem-solving skills and initiative to identify and implement improvements to processes and systems.

· Commitment to maintaining confidentiality and handling sensitive information appropriately.

· Understanding of, and commitment to, the values and objectives of a charitable organisation

Additional information

· The post will be office based however, some degree of flexible hours and working from home can be negotiated.

· The Charity runs one annual conference (5 days) and a minimum of one Regional conference each year. The post holder will be required to support these events, which would involve some overnight accommodation.

Salary: £16,050 per year

Hours: 20 hours per week

Days: Monday - Friday (hours to be agreed)

Location: Sanderstead, South Croydon

Bring your administration skills into one of our homes and you will be a key factor in helping us to deliver high quality care for young people at risk in the community. We need experienced and enthusiastic part-time administrators to join our team of professional staff and share in building brighter futures for young people.

About the Role

• Answer telephone calls in a professional manner, take accurate messages and return calls at the Home Manager’s request.
• Undertake typing/word processing, including confidential reports for Local Authorities, assessments, review records, letters, memos, etc.
• Carry out routine filing and set up and manage filing systems as appropriate, including archiving records in line with procedures.
• Assist the Home Manager in keeping and updating the petty cash records and other financial accounts for the home and assist with the system of invoicing.
• Minute internal and external meetings to a high standard.
• Maintain staff records including appraisals, sickness reports, annual leave and TOIL records.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

 Applicants should have:

• Experience as administrator, ideally within residential homes.
• An organised approach and the ability to prioritise workloads to meet deadlines.
• Ability to use IT including Word, Excel, Access and Power point.
• Good communication skills, oral and written and ability to use IT including Word, Excel, Access and PowerPoint.
• Have high personal and professional standards

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme. 
• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support. 
• Cycle to work scheme. 
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK. 
• Discretionary Funded Training Programs. 
• Employee Awards based on performance and length of service. 
• Fantastic opportunities to develop your career within our range of services.

St Christopher’s Approach

At St Christopher’s Fellowship, Social Pedagogy is our core philosophy of care, drawing together theories and concepts from related disciplines such as sociology, psychology, education, philosophy, medical sciences and social work. Our use of social pedagogy centres on attachment theory and building positive relationships with young people to bring out their inner “diamond”.

We make sure our actions reflect our values. Working in this way allows us to build trust and empower people to do their best, whatever their role.

At St Christopher’s having the right people and investing in their development is crucial. Our Training Team, alongside the Home Managers, ensure that each member of staff has a detailed development plan that matches the work they do and equips them to be knowledgeable, creative, calm, supportive and confident in whatever situation comes their way.

Recruitment Process

 At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website. CV’s will not be accepted.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

For more information or assistance during the application process, please contact us.