Education and training administrator jobs

Overview of the Directorate

The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.

The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.

Purpose of the Role

The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.

The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.

Key Responsibilities

• Convert conversations with inbound and warm leads into confirmed workshop bookings

• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline

• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers

• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources

• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines

• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies

• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary

• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions

• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design

Skills and Knowledge

• A strong understanding of the education sector, schools and the realities of teaching

• Experience of responding to bookings and servicing requests, particularly within schools or education

• Experience of converting inbound enquiries into bookings

• Experience using CRM systems to track and manage customer or account relationships

• Excellent written and verbal communication skills

• Strong organisation and prioritisation skills

• Excellent attention to detail and high standards of accuracy

• Passion for improving oracy skills in young people from all backgrounds

Behaviours

• Proactive and self-motivated, with the ability to use initiative and work independently

• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff

• Organised and able to manage competing priorities while maintaining high standards

• Flexible and adaptable, with a willingness to support the wider Education team when required

• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR

• Committed to the ESU’s mission and to creating positive educational opportunities for young people

Desirable

• Experience of working with Salesforce

• Experience coordinating freelance staff

• Experience planning and delivering lessons

• Experience of resource creation

Benefits

• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.

• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff

• Generous company pension

• Employee Assistance Programme

• Access to virtual GP services 24/7

• Group life assurance

• Cycle to work scheme

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.

We are looking for an organised, compassionate, and proactive Administrator to join our team. This is an exciting opportunity to play a vital role in ensuring survivors can access the support they need by coordinating referrals, managing enquiries, and providing administrative support across our services. The successful candidate will have experience receiving, processing, and responding to sensitive and potentially distressing information, demonstrating a trauma-informed, compassionate, and non-judgemental approach in all interactions.

About the Role

The Administrator is one of the first points of contact for survivors, professionals and partner agencies. You will coordinate and process referrals, maintain accurate records, support survivor communications and provide flexible administrative support across RCSL services.
 

Key responsibilities include:

• Receiving and processing referrals across multiple services.
• Responding to enquiries from survivors, professionals and partner agencies.
• Maintaining accurate records and case management systems.
• Supporting service delivery through high-quality administration.
• Coordinating information, correspondence and documentation.
• Supporting monitoring, audits and data quality checks.
• Maintaining confidentiality and compliance with GDPR requirements.
• Identifying and escalating safeguarding concerns where appropriate.
• Working collaboratively with service managers and colleagues to ensure effective referral pathways.

About you

• Highly organised with excellent attention to detail.
• Compassionate, approachable and professional.
• Confident managing multiple priorities in a busy environment.
• Experienced in providing high-quality administrative support.
• Comfortable handling sensitive and confidential information.
• Skilled in communicating with a wide range of people, including vulnerable individuals.
• Committed to trauma-informed, survivor-centred and anti-discriminatory practice.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Theraputic Services, Director of Programmes and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking an Training & Prevention Officer to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in businesses, schools and communities across London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.

What You'll Do
You will play a vital role in expanding Rape Crisis South London’s prevention, awareness-raising, and income-generating activities within the Fundraising & Communications team. You will deliver trauma-informed training, workshops, and briefings – rooted in our decade’s long specialist experience — to challenge myths, break the silence around sexual violence, and embed supportive cultures across partner organisations. You will build sustainable partnerships, especially with corporate businesses, not-for-profit agencies, schools, universities and youth settings, that both deepen our impact and help grow our income through funded training and prevention programmes. In doing so, you’ll ensure prevention and awareness remains central to our mission, while enabling our organisation to scale services and income in a way that upholds the highest training standards.

About You

• Excellent presentation and group facilitation skills 
• Ability to engage and interact with corporate professionals, as well as young people, to challenge attitudes and behaviour to reduce violence against women and girls and support gender equality 
• Excellent verbal and written communication skills 
• Adaptability and flexibility to effectively deliver compelling training whether to corporations, schools, charities or community groups 
• Ability to communicate effectively and sensitively on difficult subjects and confident to confront distressing issues 
• Demonstrable ability to show empathy, actively listen, and respond sensitively and appropriately when engaging with individuals affected by or discussing sexual violence 
• Ability to create positive working relationships with external agencies whilst also being confident to hold boundaries as needed 
• Strong relationship management skills with the ability to understand what motivates different sectors (e.g. education, corporate) to invest in training, and to confidently position our training packages as meeting their specific organisational goals and values 
• Can work independently and within a team, to plan, prioritise, manage workload and implement work effectively to meet deadlines 
• Ability to reflect on own practice and identify areas for own professional development 
• Strong administrative skills including the use of Microsoft Outlook, Word, PowerPoint, Excel and SharePoint 
• Willingness and ability to travel to locations across London 

Person Specification
Essential

• Experience of delivering workshops to professionals 
• Experience of working in a multiagency setting, developing partnerships with a wide range of statutory, voluntary and private sector organisations 
• Experience of delivering training to educational professionals

Desirable

• Experience delivering training to children and young people in education and youth settings 
• Relevant training qualifications 
• Experience of generating sales and repeat training bookings  
• Experience of providing direct support to female survivors of sexual violence  
• Experience of working within a specialist sexual violence or violence against women and girl’s organisation 
• Experience in using CRM systems

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment 

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. 

This includes: 

• Promoting the safety and wellbeing of children, young people and adults at risk 
• Identifying and reporting safeguarding concerns 
• Following organisational safeguarding policies and procedures 
• Supporting a culture where everyone feels safe, respected and supported 

Our safer recruitment processes include: 

• Values-based interviews 
• Verification of identity, qualifications and employment history 
• Reference checks 
• Enhanced DBS checks where required 
• Safeguarding training and supervision 
• Equality, Feminist Commitment and Values. 

Intersectionality and Reasonable Adjustments 

We recognise that experiences of sexual violence are shaped by intersecting factors such as: 

• Race and ethnicity 
• Disability 
• Sexuality and gender identity 
• Socioeconomic background 
• Immigration status 
• Faith and culture 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: 

• Alternative interview formats or timings 
• Additional time for written tasks 
• Accessible documentation 
• Support relating to disability, neurodivergence or health needs 

Interview Process 

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
 
Stage one: MS Teams with the Training and Prevention Manager, the Director of Fundraising & Comms, and one other panel member.

The whole process from advertisement to appointment, may take up to 3-4 weeks.
 
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply 
Please submit: 

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): Rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

We’re currently recruiting one full-time and one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise. 

The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners.

Please read the full Job Description and Person Specification for the Charity Administrator role, attached to the advert, and fill in the application to be considered. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application. 

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the Person Specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible to arrange interviews. 

Overview of Role:

The Apprenticeship Programme Administrator plays a vital role in supporting the delivery of Church Army’s Youth Ministry Apprenticeship Programme. Working alongside the Apprenticeship Programme Lead, you will ensure the smooth day-to-day administration of the programme, helping apprentices, employers, tutors and training partners work together effectively.

This is a varied and rewarding role. You’ll coordinate programme activities, maintain accurate records, support communication across multiple organisations, organise events and residentials, and help monitor learner progress. Your work will ensure apprentices receive an excellent experience from recruitment through to completion.

The Apprenticeship Programme Administrator plays a vital role in supporting the delivery of Church Army’s Youth Ministry Apprenticeship Programme. Working alongside the Apprenticeship Programme Lead, you will ensure the smooth day-to-day administration of the programme, helping apprentices, employers, tutors and training partners work together effectively.

This is a varied and rewarding role. You’ll coordinate programme activities, maintain accurate records, support communication across multiple organisations, organise events and residentials, and help monitor learner progress. Your work will ensure apprentices receive an excellent experience from recruitment through to completion.

Please see the job pack for the full job description and person specification. 

Salary: £13,114 per annum (£26,228 pro rata)

Hours: 18.75 hours per week (0.5) with some weekends and flexibility as required.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave:123.75 hours paid leave per annum, including bank holidays. (FTE 25 days plus bank holidays). Some days are compulsory leave over Christmas when the office is closed.

Contract:Part-time, Fixed Term

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Application Deadline:Monday 31st August 2026

Interview Date: Wednesday 9th September 2026

We are looking for an experienced and organised administrator to provide practical support during a busy three-month period.

This varied, hands-on role will help keep our office running smoothly while supporting communications, trustee meetings, our AGM and charity events, including a sponsored charity run.

You will:

• Respond to telephone calls, emails and visitors
• Provide day-to-day administrative and office support
• Organise meetings, prepare papers and take accurate minutes
• Help coordinate our AGM and other events
• Create engaging social media content and simple promotional materials
• Support communications with supporters, partners and families

We are looking for someone who is reliable, friendly and highly organised, with experience in administration within a charity or community setting. You will be comfortable managing several priorities, working independently and following tasks through to completion.

Experience of minute-taking, Microsoft Office and creating social media content is essential. Familiarity with Canva would be an advantage.

This is an ideal short-term opportunity for someone who enjoys variety and can quickly become a dependable part of a small, friendly charity team. We are looking for someone who will be immediately available, ideally able to start by the end of September.

As Head of Initial Training, you will lead a committed training team and play a key role in ensuring that our formation, teaching and equipping enable Evangelists and Pioneers to thrive in a rapidly changing church and mission context. You will bring together theological education, creative teaching, formation and practical mission, ensuring that our training remains both academically robust and deeply rooted in the realities of ministry.

This is a role for someone who is passionate about developing people, confident in leading teams and excited by the possibilities of theological education and digital pedagogy. You will need to be an excellent communicator and teacher, able to inspire others, build strong relationships and lead with both vision and practical focus.

Please see the job pack for the full job description and person specification. 

Salary: £47, 467 per annum

Hours: 37.5 hours per week with some weekends and flexibility as required for Training weekends and other relevant requirements.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time, Open Ended

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Application Deadline:9am on Friday 18th September 2026

Interview Date:  Thursday 1st October 2026, Sheffield

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To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload a copy on the Jobs page of our website. 

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.

The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.

Role outcomes

1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include: 

• Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.

• Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.

• Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.

• Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.

• Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.

2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include: 

• Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.

• Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.

• Developing practical toolkits, guides, and frameworks for university staff to accompany above training.

• Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.

• Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).

3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include: 

• Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities. 

• Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.

• Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.

• Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise

• Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.

4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead  on partnership growth, institutional engagement metrics, and strategic pathway goals.

• Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.

• Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.

• Supporting grant reporting and budget management related to university pathway expansion and partner development.

• Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.

• Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
   

• Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
   

• Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors

• Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum. 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.

Role/Job Title: Social Care Trainer
Location: Various locations across Kent, Sussex, Bexley and Surrey (travel required; access to your own vehicle is essential for this role). Mileage expenses will be paid for travel to locations away from your main workplace, in accordance with the organisation's mileage policy.

Hours:  37 hours per week (Monday – Friday 8:30am – 16:30pm)
Salary: £30,000 per annum (Dependent on experience)

Closing date for applications: Friday 4th September 2026
Please note that we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
 

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
 

About the Role:
We are seeking an enthusiastic and motivated Social Care Trainer to join our People Department. This is an exciting opportunity for an experienced trainer or social care professional looking to develop their career in learning and development.

As a Social Care Trainer, you will be responsible for delivering engaging and effective mandatory training programmes to colleagues across our organisation. You will play a key role in ensuring our workforce remains compliant, competent and confident in delivering high-quality support to the people we serve.

The successful candidate will be passionate about learning, possess excellent communication and facilitation skills, and be committed to their own Continuing Professional Development (CPD).

Key Responsibilities

• Facilitate both mandatory and specialist courses (for example Non-Abusive Psychological and Physical Intervention - NAPPI training)
• Facilitate engaging, inclusive and compliant learning sessions.
• Review and update training materials to reflect legislative, policy and best practice changes.
• Evaluate training effectiveness through feedback, assessments and performance data.
• Maintain accurate training records and compliance documentation.
• Support organisational learning and development initiatives.
• Demonstrate an ongoing commitment to CPD and professional growth.

What We Offer:

• Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care
• Paid DBS check
• Flexible work arrangements, with the option to take on additional bank shifts
• Nest Pension and Death in Service benefit
• Access to a dedicated Employee Assistance Programme and Mental Health First Aiders
• Blue Light Card discounts
• 20% discount at Aspens High Street Stores for all staff
• Discounted staff menu available at the Bluebell Café (Pembury)
• Refer a Friend scheme - earn up to £250 for every successful referral
• Employee recognition programmes, including ‘Employee of the Month’

What We’re Looking For:
 

Essential Requirements

• A recognised training qualification (such as the Level 3 Award in Education and Training or equivalent), or willingness to work towards one.
• Proven experience delivering training within Health and social Care
• Excellent presentation, communication and facilitation skills.
• Strong organisational and administrative abilities.
• Confidence using Microsoft Office and Learning Management Systems.
• A valid driving licence and access to your own vehicle.
• Willingness and ability to travel to various locations as required.
• Relevant mandatory trainer qualifications or a commitment to undertake the necessary CPD.
• The ability to maintain accurate learner records and training administration.
   

Desirable Experience

• Train the Trainer qualifications in mandatory social care subjects.
• Experience working in health and social care settings.
• Ability to effectively manage groups of adult learners.
• Experience adapting learning delivery to suit different learning styles.
• Self-motivated with the ability to work independently and collaboratively.

Apply now and one of our team members will reach out to discuss the role further.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

The Office Administrator will cover the reception and core office administration and be responsible for coordinating bookings and assist with marketing. They will be responsible for greeting visitors to Hinde Street Methodist Church and ensuring that they are warmly welcomed. This crucial and interesting role has the opportunity to be part of a friendly and efficient team in an inclusive and engaging community. Whilst the majority of the work is administrative, there are opportunities to be involved in the digital communications and also in engagement and support of the diverse groups who use the church’s spaces.