Education and training officer jobs

Location: Flexible hybrid working, minimum 3 days in our office in Crayford
Contract: Full-time, permanent
Salary: £28,000 - £30,000
Hours: 35 hours per week, Monday to Friday (core hours 10am – 4pm)
Closing Date: Midnight, Sunday, 22nd June 2025

Make a lasting impact for the millions living with allergies.

At Allergy UK, we’re the leading national charity supporting people with allergic conditions. We’re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing.

This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission.

What you’ll be doing:

·Identifying and engaging new clients for Allergy UK’s product Endorsements Programme

·Managing a pipeline of opportunities from initial enquiry through to signed agreements

·Maintaining strong relationships with existing clients to ensure renewals and growth

·Promoting cross-organisational engagement opportunities such as fundraising and campaigns

·Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships

·Tracking market trends and competitor activity to identify new growth areas

·Ensuring accurate CRM records and high-quality client service throughout

What we’re looking for:

·Proven experience in business development or sales, ideally in a commercial or B2B setting

·Excellent communication and relationship-building skills

·Commercial awareness and the ability to understand and articulate value propositions

·Experience managing targets, negotiating deals, and handling objections

·Able to demonstrate good organisational skills and the ability to juggle multiple priorities

·Ability to work independently and as part of a collaborative team

·Proficiency in Microsoft Office and CRM systems

Experience in the charity, healthcare, or life sciences sectors is welcome but not essential.

Why Allergy UK?

We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you’ll be helping millions of people access the allergy-aware products and services they need to live well. We offer:

·A supportive, flexible working environment

·Opportunities for development and progression

·A welcoming, inclusive culture that values your voice and ideas

We warmly welcome applications from people of all backgrounds and communities. If you’re excited about this role but not sure you meet every requirement, we still encourage you to apply - you might be just who we’re looking for.

An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.

This role is not open to sponsorship.

Role Requirements

• Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
• Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
• Providing cover on press inbox if needed.
• Working with the team to create and send our weekly news round up.
• Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
• Arranging booking of regular Marketing and Communications team meetings.
• Maintaining the team sharepoint site.
• Supporting the team with planning and helping to monitor tasks that come in.
• Supporting the Digital Manager with managing tickets and enquiries to our web developers.
• Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
• Assisting with intranet updates.
• Fulfilling printing and laminating requests.
• Creating posters and templates for retail.
• Creating resources for events eg name tags, signage.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

For over 50 years, Age UK York has been here to support local older people, and those around them. We are looking for a new leader to join our team and help us realise our strategy and ensure we continue to make a difference tomorrow and beyond.

We are delighted to be introducing the exciting new role of Deputy Chief Executive at Age UK York as we implement and work to realise our new strategy. It comes at a time our local York based charity is needed as much as ever in supporting Older People in tackling the daily challenges increasingly faced by us all as we age and realising the opportunities too in preparing for and enjoying later life.

As Deputy CEO you will work closely with our Chief Executive Officer (CEO), deputising for them where necessary, and will have responsibilities across the breadth of our charity including leadership, input to strategy development and its implementation, ensuring operational effectiveness, implementation of income generation initiatives, and effective collaboration with internal and external stakeholders. You will also be part of our Senior Leadership Team and working with our Board of Trustees.

You will be responsible for leading our range of community focussed services which together make a vital difference to the lives of thousands of older people in York each year as part of realising our vision and our role in tackling the challenges faced by too many older people, and those around them, each day across York.

Whether it is campaigning to ensure older people’s voices are heard, delivering care to someone in their own home, or making sure a loved pet is cared for while their owner is in hospital, at Age UK York we always start with the unique rights, aspirations, strengths and person led needs of the person themselves. Our Deputy CEO will play a pivotal and valued role in driving forward our shared goals and our commitments into the future.

Key Responsibilities:

We are looking for a thoughtful, positive and responsive leader who is as ambitious as we are at strengthening our charity and the difference we can together make in supporting older people  and communities.

We recognise this is a broad-ranging role, and you may not have experienced all aspects of it before, but if you:

• Have experience in providing leadership within an organisation and an eye for detail in strengthening working practices.
• Have a track record of building and maintained successful partnerships;
• Are experienced in leading teams in successfully delivering person-led services;
• Can transfer your existing experiences and skills to a new challenge;
• Understand your strengths and weaknesses and proactively build your knowledge and skills.

We would love to hear from you.

We’re looking for someone who is:

• Demonstrates strong leadership and people management skills, with experience of leading and delivering against a strategy and business plans;
• Skilled, including an excellent communicator, in building and maintaining successful relationships across a wide range of stakeholders;
• Successful in leading teams and delivering high quality, responsive and accessible services meeting need and meeting performance requirements;
• Adept in developing agility in an organisation by applying the principles of co-design in evolving working approaches alongside clients and wider stakeholders;
• highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
• Strong in attention to detail and inquisitiveness qualities, and able to apply to organisational challenges and opportunities in continually strengthening our organisational practices to help us realise our vision and priorities.

Qualifications, Skills and Experience:

• Excellent communication and presentation skills through a range of methods and across a diverse range of audiences.
• Strong organisational skills with the ability to manage conflicting demands and effectively prioritise and delegate.
• Experience led understanding of working with older people including building on a strengths-based approach and prevention-based services.
• Strong interpersonal skills and personal credibility, with the ability to quickly gain the confidence of and build relationships across stakeholders, including managers, staff, partners and service users.
• Experience of successful contract management including collaboration with stakeholders and delivery to requirements.
• Experience and expertise in supporting effective change management and providing leadership during such periods and uncertainty.
• Experience of working in support of an organisation to streamline operations, enhance efficiency, and drive success.
• Sets high standards for self, team and organisation. Motivates and inspires others to achieve these.
• Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

• £44,000 (FTE) per year
• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service
• Birthday day off
• Enhanced sick pay after 6 months of service
• Flexible work schedule 
• Potential for funding towards professional qualifications 
• Employee discounts
• Free eye test 
• Free flu jab 
• Free DBS (Disclosure and Barring Service)

How to Apply:

For an informal discussion please contact Simon Holmes.

Application Deadline: Monday 16 June at 10am

Interviews: Applications close on Monday 16 June 2025 at 10am.

Should your application be successful, you will be invited to an initial interview during the week commencing 30 June 2025. Final interviews are likely to take place during the week commencing 7 July 2025.

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Reporting to the Director of Finance you will

• Protect and grow Parish Contributions from churches
• Undertake targeted work to help Minster Communities to fund their paid ministry
• Engage with church leaders to promote the theology and culture of giving.

In your role you will act as a consultant to churches from a variety of contexts to help them to develop a strong culture of generosity and build financial resilience.

If you have:

• an understanding of churches and the importance of giving
• the ability to read and understand accounts
• great communication skills and the ability of influence people
• good organizational skills and experience with spreadsheets

…then we are keen to hear from you.

We encourage applications from UKME/GMH candidates, who are currently under-represented in the organization. 

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community.  We follow the Church of England's Safeguarding Policies and the relevant statutory legislation and guidance.  We believe that safeguarding is everybody’s business.  A Basic DBS is required for this post.

Job Title: Senior Data and Insights Officer
Organisation: Get Further
Location: London / Remote (with occasional travel to London office)
Salary: £30,000–£35,000 per annum (including £2k London weighting)
Contract: Permanent, Full-time (37.5 hrs/week)
Start date: ASAP
Closing date: 10am 23rd June

Help tackle educational inequality with data that makes a difference.

At Get Further, we believe all young people deserve the chance to succeed in English and maths. We are an award-winning charity providing tailored tuition and support for students in Further Education to help them secure essential qualifications and unlock brighter futures.

We are looking for a passionate Senior Data and Insights Officer to lead on impact reporting, internal evaluation and data analysis. You’ll use tools like Salesforce and data visualisation platforms to assess student progress, inform strategy, and communicate our impact to funders, partners and policymakers.

You’ll have experience managing and analysing complex data, a keen eye for detail, and a strong understanding of research and evaluation methods. If you’re data-savvy, socially driven, and want to see your insights spark real change, we want to hear from you.

Our benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Cycle to work scheme
• Employee Assistance Programme
• Termly ‘in-person’ team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

ABOUT THE ROLE

As the Senior Data and Insights Officer you will work with the Chief Impact Officer, within our Impact Team. Responsiblities will include: 

Database Usage and Reporting

• Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.  
• Use our database management system to generate reports and data analysis for the Senior Management Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
• Enhance our data analysis and reporting by developing predictive modelling and exploring statistical significance of our findings.
• Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact,
• Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.

Internal and External Evaluations

• Support the Chief Impact Officer in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
• Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
• Review and enhance data collection tools, process, analysis, and reporting.
• Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
• Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.

 Data Quality and Assurance

• Support our ongoing compliance with GDPR across the organisation, ensuring that our data is robust, accurate and proportionate to the needs of the organisation.
• Uphold the highest standards of compliance, in relation to GDPR and safeguarding.

TO APPLY: we only take applications via our website, so to apply click "Redirect to Recruiter" which will take you directly to the job listing on our website. 

About Beyond Autism

We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young 
adults access an education which empowers a life full of choice, independence and opportunity. We do 
this by creating positive educational experiences, training for the professional team around a child, and 
information, resources and support for families and carers.
Our services:
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children 
together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to 
aspirational, informed choices creating a positive and successful step into primary education.
Our two schools and 2 Post-19 services have a specialist curriculum that ensures sustained success beyond the 
age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing.
By teaching them the academic and life skills they need and through the promotion of a happy, caring 
environment, we nurture the confidence, independence and self-belief to enable them to make the most of the 
next stage of their life or education.
We also work more widely, activating networks and building local capacity with our solution focused Outreach 
team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national 
picture and reduce school placement breakdown

Our Values

At BeyondAutism we are:
Dedicated to delivering excellence
Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond 
expectations.
Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal 
Behaviour
Contributing to research and ensuring our staff continually develop and share best practice that ensure 
aspirational outcomes are achieved for autistic individuals.
Respectful
Embracing diversity, showing integrity, acting with compassion and always treating people with dignity.
Proud to challenge
Listening, changing thinking, shifting attitudes and educating

Overview:

• As COO you will be BeyondAutism’s second-in-command and be responsible for the financial well-being 
of the charity, financial and commercial strategy and day-to-day operational excellence.
• The overarching purpose of the COO position is to work with the CEO on defining the financial and 
operational strategy of BeyondAutism and then to implement it, thereby enabling the charity to deliver its 
charitable objects.
• You will provide strong leadership of the finance function, being proactive, outward facing and an 
exceptional manager of stakeholder relationships.

Responsibilities
• Leadership and management of a senior team to deliver business plans in pursuance of the strategic 
objectives.
• Developing and leading the finance and operations functions (HR, Facilities, and Projects) so that they 
facilitate the growth and reach agenda.
• Provide leadership on Finance and Accounting strategy, to optimise BeyondAutism’s financial performance.
• With the CEO and Heads of Services, ensure that our regulatory services remain outstanding.
• To deputise for the CEO as required.
Strategic leadership
• Delivering results during a period of unpredictability, negotiating with and influencing senior stakeholders from 
a variety of disciplines (political, commercial, and Local Authority).
• Leading the operations functions so that they are proactive, outward-facing and viewed as an essential partner 
in the decision-making process.
• Increasing the commercial capability throughout the organisation, with a focus on delivering value for money 
through effective contract and supplier management.
• With the Heads of Services, review the model for service delivery as part of implementing the reach strategy. 
This will include the service models currently operating in London.
• Building and enacting transformational change to the commercial strategic decision making in collaboration 
with the CEO.
• With accountability for procurement and contract management, you will demonstrate ongoing improvement to 
processes and transparency, working to create a system in which it is faster and easier to satisfy Trustee 
scrutiny and meet accountability requirements.
• You will operate collegiately with the Senior Management Team to ensure we build effective customer 
relationships and deliver services that meet the needs of the end-user.
• You will be accountable for an Operational Blueprint that delivers growth for the organisation.
• Assess the revenue opportunity versus the risk and cost profile of the pricing/operating models.
• Advise on strategic implications resulting from legal and regulatory changes.
• Define and oversee adherence to policies and procedures.
• Own and apply commercial scrutiny.
• Establish and embed a system to track and monitor all contracts, tracking all changes regardless of risk 
attributed to the given clause.
• Localise and translate standard contract templates where applicable and maintain these templates.
• Provide risk advice to the Senior Management Team.
Financial leadership and management
• Ensure that company financial systems are robust, compliant and support current activities and future 
reach/growth.
• Ensure that all regulatory requirements are met including the Charity Commission, Ofsted and Company Law.
• Take a lead role along with the CEO in arranging finance in accordance with Trustee strategy.
• Ensure appropriate reporting of the month end is timely and informs decision making.
• Write and share a monthly analysis flagging key risks and, with the CEO, ensure actions are taken to mitigate 
risks.
• Provide reporting against budget/forecast, ensuring viability of each service within full cost recovery 
parameters.
• Provide executive summary reporting to Trustees.
• Lead the budget setting process, liaising effectively with each member of SMT and the finance team.
• Presentation of Budget to Trustees.
• Reflect and present information in appropriate formats for internal and external use.
• Take the lead as appropriate on specified projects, following our project management processes.
• Ensure your team are supported and skilled in new service development.
About the role
5
Facilities
• Senior leadership oversight of the facilities strategy, including health and safety compliance, appropriate and 
robust contracts and a viable maintenance cycle.
• Through your leadership team, ensure quality and compliance systems and processes are embedded, 
informative and enabling of a learning organisation.
• Ensure that BeyondAutism has the best affordable IT infrastructure and resources.
• Ensure that our premises are fit for purpose, in the right place, at the right time. 
HR
• Senior leadership oversight of the people strategy ensuring swift action and appropriate scrutiny of our 
recruitment and retention strategy.
• With the CEO and wider SMT ensure that BeyondAutism is an employer of choice within our sector.
• With the Head of HR, support in the design and implementation of key HR strategic initiatives and drive 
performance improvements across the HR team.
Projects
• Senior leadership oversight of the project portfolio, specifically driving sustainability and viability through our 
reach agenda.
• With the Projects Manager, ensure deadlines are met and projects are delivered within agreed budgets.
• Ensuring reporting is timely and data rich to underpin decision-making.
General responsibilities
• To understand, adhere to and actively implement all the policies and procedures of BeyondAutism.
• To safeguard children and vulnerable adults at all times.
• To undertake training as required.
• Assist with other work, events and projects as needed.
• Any other duties that the Chief Executive Officer may reasonably require.

If selected for interview you will be required to fill out a full application form for safer recruitment purposes. There will be a 2-stage interview: The first stage will be a remote Teams interview. Successful candidates will then be invited to attend a face-to-face interview

We are looking for a CEO for our ambitious maths charity. Will you help us make life easier for teachers and more interesting for students?

About the charity 

Dr Frost Learning is an education charity that believes there should be no barriers to a student’s desire to learn. Our product, Dr Frost Maths, allows students to learn maths online whether independently or via their school. We also provide learning materials and resources to support teachers, so children can maximise their potential in mathematics in and out of the classroom.

Tens of thousands of teachers, and hundreds of thousands of students use our product every month. Over 1000 schools subscribe to our paid product which is subsidised by our generous funders and donors. As we enter our fourth year as a charity we have some key priorities:

- Continue to migrate from a reliance on philanthropic funding to a subscription model

- Deepen our offerings in maths to support more teachers and more students

- Increase our focus on schools which have either high levels of social deprivation or teachers who are not STEM trained

We need a leader who is going to help us deliver on those and work with us to decide what the future strategy should be.  We are positive about our future, keen to use the latest technologies to improve our offerings, and ambitious to meet the requirements of students and teachers in new and exciting ways.

Our name recognition is incredibly high. Our reach into schools, across the UK and beyond, is very strong. Our charitable status differentiates us from our competitors.

About the role

We are looking to appoint a CEO to lead our Charity. You will be working with a committed Board, alongside our founder and Chief Mathematician, Dr Jamie Frost, and with a staff team all dedicated to delivering a top class, online, maths education.

We have a lot of maths expertise, and our developers are excellent. What we need is someone who can lead the team, create a great working environment, and grow the business. So we need a proven leader who has an entrepreneurial mindset, perhaps with experience growing a start-up business, but definitely passionate about the transformational power of a good maths education.

Jamie Frost joins Board Meetings as an advisor. He has handed over all his intellectual property to the Charity. He much prefers creating teaching materials and going out into schools than managing staff and getting involved in the day to day running of things. He will report to the CEO.

Job description

Lead all aspects of DFL, exciting stakeholders with the vision and inspiring staff to give their best every day

Create a high performing culture across the organisation which makes people proud to work at DFL and which produces content that delights and inspires all who use it

Work with the Board to define strategy, focusing on deepening our offer in maths and potentially broadening our offer in other subjects

Translate the strategy into action plans, and clear measurable milestones and objectives, and drive the organisation to meet them 

Develop a sustainable funding model that balances subscriptions, philanthropy, and seeks sources of income from areas outside but close to our vision

Keep abreast of changes in the education landscape, both policy and technology, ensuring that DFL is never left behind as new areas develop

Person Specification

Essential

· Passion for the transformative power of a good maths education

· Have led teams and can demonstrate and breadth of experience and understanding which means that could be the CEO of a small, but ambitious, organisation

· Able to demonstrate a growth mindset

Desirable

· Experience of growing a small business or startup, in a leadership role

· Experience of technology business, ideally software

· Knowledge of VC or philanthropic funding

Salary and terms

· £90,000 p.a.

· 10% employer pension (5% employee contributions, with the option to contribute more via salary sacrifice)

· Fully remote working with the option of using our London co-working space as much or as little as you like

· 25 days holiday, plus bank holidays

Closing date is Sunday 29th June

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively 

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

YMCA Lincolnshire is seeking a dynamic, compassionate and strategic Chief Executive to lead our organisation into its next chapter.

With a proud legacy of supporting vulnerable individuals and empowering communities, we are looking for a CEO who will bring both vision and action to enhance our impact and ensure our sustainability.

As CEO, you will be the driving force behind YMCA Lincolnshire’s mission—providing inclusive services rooted in Christian values to those who need it most.

Reporting to the Board of Trustees, you will shape and implement our strategic direction, lead a dedicated team, and ensure operational excellence across our services.

You’ll be the public face of the organisation, forging strong relationships across local, regional, and national networks—including across the YMCA federation and with YMCA England & Wales—and championing the voices of those we serve.

This is a rare opportunity to make a lasting impact on the lives of people across Lincolnshire.

If you’re ready to lead with heart, purpose and clarity—apply now and help shape a stronger, more inclusive future for our communities.

The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development. 

Richmond CVS is an independent infrastructure organisation whose role is to "Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:

“Strong vibrant communities at the heart of local life”

The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.

The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.

The role is based in Richmond and is accountable to the Board of Trustees.  More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached. 

To apply, please complete the attached Application Form.  In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples.  Please also complete the Diversity Monitoring Form attached.

Timetable

The closing date for applications is noon on Monday 30th June, 2025.

Successful candidates to be notified of interview by Friday 4th July, 2025.

Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.

For more information about Richmond CVS, please refer to the document attached

We're looking for someone who can:

1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.

2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.

3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.

4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.

5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.

6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.

7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include:  Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.

8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board. 

Person Specification

1. Demonstrate strong and effective leadership, with a proven track record in staff management.

2. Understand the Voluntary Sector and the challenges it faces.

3. Develop and implement fundraising strategies to drive new income streams.

4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.

5. Manage complex multi-year service delivery contracts or equivalent agreements.

6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.

7. Apply digital skills to optimise technology use across service delivery, fundraising  and communication.

8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.

9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Manchester Young Lives is a well-established charity with a 54-year history, providing free open access play, youth, and early intervention programmes. We also provide tailored Post 16 programmes which prepare young people aged 16 to 24 years with an Education Health Care Plan to enter training or employment by offering a programme of functional skills qualifications, employability qualifications and a wide range of enrichment activities aimed to promote independence and confidence. 

Our delivery responds to the needs of disadvantaged children and young people aged 6 to 24 years in Manchester. MYL are the lead provider of play in the city due to our popular adventure playgrounds. We engage and support over 3000 children and young people every year in Manchester through our various projects.

MYL is looking to strengthen its senior leadership team and the support for CEO after a period of growth. The organisation has reviewed its strategic plan, with ambitious but achievable goals therefore we are looking for an enthusiastic and engaged individual who has the passion and the experience to help drive our organisation through the next chapter.

We need an accomplished fundraiser with experience in implementing and delivering successful fundraising strategies, corporate sponsorship and managing relationships with Trustees, funders, awarding bodies and partner agencies.

We are looking for a deputy who will be committed and share a passion for our history and our mission.  A proactive and ambitious individual who has a good understanding of charity finance, legislation, excellent leadership skills, a flexible can do approach and who can support the CEO with a wide range of responsibilities.

We can offer a competitive salary, 30 days annual leave plus bank holidays and a supportive working environment. If you feel you have the skills for the role and would like to be a part of our amazing long-standing charity, we would love to hear from you.

Please note that CVs will not be considered as part of your application for this position. To apply, please go to our website by pressing the ‘Redirect to recruiter’ and fill the application form and demographic form. Filled application forms must be returned either via email or by post to our Head Office. Please ensure you complete the final section of the application form, giving information as to how you meet the person specification.

This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for the completed application forms is 9 am Monday 16th June 2025

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.