Education Coordinator Jobs in Birmingham

Do you want to contribute to driving HR service excellence and enhance employee experience with stakeholders in mind? Come and join the HR Team at Ambition Institute and contribute to our organisational success. 
 
We're looking for a talented individual with understanding of HR policies and employment law, to join the team on a permanent basis as HR Co-ordinator.   

As HR Co-ordinator, you will be responsible for providing an efficient and customer focussed HR operations administration service.

You'll manage the HR processes associated with the full employee life cycle including probation, parental leave, flexible working requests, termination, and any contractual changes, including issuing accurate letters to employees and ensuring all relevant changes are reflected on payroll and appropriate HR systems are updated.
 

Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.

At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.

That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

We would like you to:

• Support payroll submissions by collating accurate monthly payroll.
• Manage all aspects of HR operations administration and ensure all documentation and processes are fit for purpose. Act as a first point of contact for employee queries and respond to customers in a timely manner in line with organisational HR policies and employment legislations. Escalating any complex employee queries to a more senior member of the HR team.
• Contribute to HR service and process improvements and engage in suitable projects as assigned by the HR Business Partner (Operations). 
• Develop a broad understanding of the duties and contribute to business continuity by providing cross-team working support as necessary. 
   

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the HR Business Partner (Operations).  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 

Skills, Knowledge and Experience

To succeed in this role you'll have a CIPD level 3 or working towards a relevant HR qualification, or equivalent experience. You'll also demonstrate:

• Successful experience in a similar level administrative role
• Experience in working in a fast-paced organisation with changing business and operating priorities. 
• Experience of working autonomously, using initiative, and an ability to problem-solve
• Empathy and collaboration with excellent people skills including good written and spoken communication skills, capable of building effective working relationships with internal and external stakeholders. 

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be accepted for all office locations 

All applications must be received by the closing date 23:59 on 6 April 2025. Interviews are expected to take place on 11th and 15th April. 

Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

Hybrid working – Within commuting distance of Redcar, Doncaster, Blackburn, Birmingham, London, Bradford, Bristol or Liverpool

We are seeking a motivated and enthusiastic Marketing Manager to join our national Partnerships team. You will be responsible for designing and delivering end-to-end recruitment marketing campaigns, working with our external digital agency.

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that our findings benefit all schools, teachers and leaders.

The Partnerships team is responsible for the marketing, communication and recruitment of all our programmes nationally, as well as developing our brand and story and sharing our research. 

About the role

To be successful, you will have multiple years of campaign marketing experience and the ability to use and analyse data and work with senior stakeholders in a fast-paced environment.

As the Marketing Manager, you will be responsible for designing and delivering end-to-end recruitment marketing campaigns, working with our external digital agency. This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and are open to considering part-time hours for the right candidate.

This is a role with great variety and the opportunity to own national strategy and make a difference.

As Marketing Manager, you will:

• Support the Director of Recruitment and Marketing to ensure successful recruitment for programmes.
• Design, implement and lead annual marketing strategies, including digital, print and in-person.
• Develop marketing toolkits that can be utilised by regional and AC staff.
• Work in close partnership with programme colleagues to ensure campaigns highlight and promote programme USPs and are a true reflection of the participant experience.
• Develop the brand guidelines and support our key stakeholders to live by these guidelines, ensuring that we develop a clearly distinct NIoT voice, look and feel.
• Coordinate and support relevant events (centrally and in our four regions) that support recruitment.
• Work closely with our Communications Manager, PR and Policy Manager and Events Coordinator to ensure alignment of activities and a comprehensive brand offer.
• Supported by the Head of Recruitment and Marketing, manage the marketing budget to ensure value for money.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.

Key benefits:

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
• Entry to the Local Government Pension Scheme.
• A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Excellent opportunities to develop your skills and experience and to progress your career.

For more information and to apply, please visit our vacancies page.

Closing date: 6 April 2025.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

At the Adult Literacy Trust (ALT) we believe that literacy is a right, not a privilege, and we want everyone to have the chance to reap the benefits of this crucial life skill. We know how invaluable literacy is in changing learners’ lives, improving their life chances, employability, health and wellbeing.

ALT partners with adult education providers in some of London’s most deprived areas to offer our services to those who could benefit most from our support. Our approach is learner-led and focuses on helping adult learners to feel supported, empowered and confident in their literacy development. 

Founded in 2021, ALT is a young but ambitious charity and we’re looking for an organised, dedicated, and ambitious Recruitment Coordinator who will be at the very heart of delivering our growing service. As Recruitment Coordinator, you’ll coordinate our volunteer recruitment programme and steward applicants through our processes to become fully onboarded volunteers, ready to support adult learners.

Position: Recruitment Coordinator

Location: Remote/home-working with regular in-person work across London as required (varies according to time of year but an average of once per week, reasonable travel expenses covered)

Hours: 21 hours per week. Either three full days per week or four/five shorter days per week.

Contract: 1 year contractor position (subject to extension), £38,000pa pro rata (0.6 FTE)

Your primary responsibilities as Recruitment Coordinator

· You’ll be responsible for coordinating & implementing ALT’s volunteer recruitment programme

· You’ll work to ensure a robust pipeline of volunteer applicants to support our growing programme

· You’ll foster connections with community partners to ensure ALT’s volunteer opportunities are visible within the communities where we work

· You’ll be a welcoming and professional first point of contact for volunteer applicants

· You’ll support all volunteers through the application, training and onboarding process

· You’ll work to foster a strong and vibrant volunteer community, coordinating an annual calendar of volunteer events and leading the organisation of volunteer socials

· You’ll support with learner recruitment as needed

This role is for you if:

· You have a genuine passion for our mission, and want to help break the cycle of poor literacy

· You are warm, approachable, and eager to support volunteers and adult learners alike

· You are pro-active, responsive, and able to work under your own initiative

· You have experience of recruiting and coordinating volunteers

· You communicate clearly and concisely and can build rapport with people at all levels

· You are detail-orientated

· You are organised and can work independently to tight deadlines

· You want to join a small team and help grow the ALT programme as we expand across London

Essential criteria:

· You are London-based (or within a commutable distance to attend frequent in-person activity)

· You are comfortable working principally home-based

How to apply

If you would like to apply for this opportunity, please submit a CV and a Supporting Statement (of no more than one side of A4) demonstrating your suitability for the role and outlining why you would like to work for the Adult Literacy Trust.

The deadline for applications is Sunday 6th April. Candidates should be available for first round interviews on either the 15th or 17th April. We welcome candidates from a diverse range of backgrounds, and we are happy to make reasonable adjustments. If you need any support with your application, please contact our team. 

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

REF-220001

This is an exciting new opportunity working with our experienced team.

We are seeking to recruit an enthusiastic and flexible, part time Outreach & Engagement Co-ordinator for 18 hours per week over three days.

You will be required to work alongside children, young people and families with a focus on parenting, family life, early learning, to build confidence and breakdown isolation. To promote Home Start Birmingham North & Inner City within the local communities, building networks with local referrers.

If you think you would be suited to this rewarding post vital to effectively delivering support services to families with children under 5, we would love to hear from you.

Applicants must have :-

• A relevant NVQ Level 3 or equivalent qualification in early learning / development
• Excellent communication skills, be self motivated and able to manage your own workload
• An open-minded, non judgemental approach
• Have a valid driving licence and use of car.

Home Start Birmingham North & Inner City are committed to equality diversity and inclusion and to safeguarding and promoting the welfare of children and adults. 

The role is subject to an enhanced DBS check through the Disclosure and Barring service.

Full induction will be provided to the successful candidate.

Please note CV's will not be accepted.

Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.

Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.

JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.

This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.

Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.

PERSON SPECIFCATION
Essential Skills and Experience:

• Experience in sales and marketing, preferably within education or a related sector but not essential.
• Strong communication and writing skills – you can create engaging content for diverse audiences.
• Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
• Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
• Analytical mindset – comfortable working with data and reporting on campaign effectiveness.

Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.

WHY NFER?

At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS

We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across London

One in 20 adults in the UK has never learnt to read at all, but it is never too late to learn. Read Easy UK is a volunteer organisation that delivers one-to-one reading coaching to adults aged from 18-88 through a network of affiliated, locally run volunteer groups.  

With its free, flexible, confidential approach, Read Easy encourages many people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our London Regional Adviser, your aim would be to find volunteers to ‘pioneer’ four new groups in London, and then provide them and our 15 existing groups in the city, with high-quality support. Your support will ensure that they provide the same for their volunteers and new Readers. From meeting with Team Leaders to provide one to one support, to delivering presentations and training for small groups of volunteers, this is a dynamic and rewarding role.

This is a part-time (18 hours per week) home-based post requiring flexibility, some early evening working and occasional travel to visit groups.

The successful candidate will have been employed to work with volunteers for at least two years; have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Applicants must live within Greater London.

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

Adoption & Foster Programmes Manager Freelancer (Dog Behaviour & Training Specialist) for ROLDA UK

Contract Type: Self-employed, permanent
Hours: Part-time (potential for full-time for the right candidate)
Salary: £28,000 per annum (pro-rata)
Location: Remote
Reporting To: CEO
Organisational Structure:
Works closely with Head of Fundraising (adoption success stories), Social Media Manager (social media promotion), and Adoption coordinator (shared dog allocation between the UK and Sweden).

About us
Thank you for your interest in our Adoption and Foster Programmes Manager role.
ROLDA (Romanian League in Defence of Animals) is a small but dedicated animal welfare charity committed to improving the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has been a beacon of hope for the millions of vulnerable stray animals in Romania—one of Europe’s economically poorest nations.
Our mission is to manage the homeless animal population, estimated to be in the millions, through six key areas of focus: rescue, rehabilitation, sheltering, sterilisation, rehoming, and education. Within our shelters—designed with inspiration from British kennel models and maintained to meet EU animal welfare standards—we can accommodate up to 700 stray
rescued animals at a time. Here, they receive full veterinary care, rehabilitation, and preparation for adoption.
Since 2006, we have helped over 80,000 animals, primarily dogs and cats, and have built two dedicated dog shelters and a facility for disabled and senior cats. In addition to our direct rescue and rehoming efforts, we provide financial support, primarily through small grants to other charities in Romania and approx 40 shelters in Ukraine. Our rehoming efforts primarily focus on Switzerland, Sweden, and the UK.
Beyond rescue and sheltering, ROLDA actively addresses the root cause of Romania’s homeless animal crisis through comprehensive neutering programmes and educational initiatives. 
We are proud of the work we do and remain committed to building a better future for Romania’s stray animals through rescue, rehabilitation, and long-term solutions.

Role Overview
We are seeking a dedicated Adoption & Foster Programmes Manager with expertise in dog behaviour and training to oversee and enhance our adoption and foster care initiatives. This role requires strong experience with stray dogs, excellent communication skills, and the ability to build relationships with adopters, foster carers, and behaviourists.

Key Responsibilities
Adoption Programme:

• Ensure smooth adoption processes by clearly communicating guidelines and expectations to adopters before the adoption is approved/dog is transported in the UK .
• Conduct pre- and post-adoption home checks in collaboration with volunteer organisations.
• Provide ongoing post-adoption support, answering queries and addressing concerns.
• Maintain regular communication with adopters to gather feedback and updates.
• Ensure dogs available for adoption are well-advertised.

Foster Programme Development:

• Create a structured and sustainable foster programme.
• Establish 1-3 reliable foster homes (to start with) for cases where adoptions fail.
• Develop a plan to expand the foster network over time.
• Determine the costs associated with the foster programme and identify potential funding sources to support it.

Dog Behaviour & Training Support:

• Provide training tips and behavioural guidance to adopters.
• Build and maintain relationships with 1-2 UK-based dog behaviourists
• Offer expert advice to adopters on handling behavioural challenges.

Communication & Relationship Management:

• Act as the key contact for adopters, providing timely advice and support in emergencies.
• Handle difficult situations with professionalism, ensuring positive representation of ROLDA.
• Gather and manage adopter feedback to improve the adoption process.

Required Skills & Experience

• Experience working with stray dogs, ideally having adopted or fostered strays personally.
• Strong knowledge of dog behaviour and training techniques.
• Ability to connect with and collaborate with professional dog behaviourists.
• Experience in managing or developing foster care programmes.
• Excellent communication skills, with the ability to explain processes clearly and support adopters effectively.
• Patience and professionalism when dealing with challenging situations.

Person Specification
Essential:

• Experience working with stray dogs, ideally having adopted or fostered strays personally.
• Strong knowledge of dog behaviour and training techniques.
• Ability to provide clear training advice and behavioural support to adopters.
• Experience in managing or developing foster care programmes.
• Excellent communication skills, with the ability to explain processes clearly and support adopters effectively.
• Patience and professionalism when dealing with challenging situations.
• Ability to work independently and proactively to improve the adoption and foster programs.
• Strong problem-solving skills and ability to handle sensitive situations with empathy.
• Good organisational and administrative skills, including record-keeping and follow-ups.
• A flexible approach to working, including occasional tasks outside core responsibilities.

Desirable:

• Previous experience in an adoption or fostering role within an animal welfare organisation.
• Established connections with professional dog behaviourists in the UK.
• Knowledge of fundraising and budgeting to support the foster programme.
• Experience using social media or online platforms for dog adoption promotion.
• Understanding of UK dog adoption regulations and requirements.
• Familiarity with home-check procedures and adoption screening.

Qualifications & Training
Essential:

• Professional experience in dog behaviour, training, or welfare (may be through hands-on work rather than formal education).
• Knowledge of animal welfare standards and best practices in adoption and fostering.
• Demonstrable experience working with dogs, particularly strays or rescue dogs.

Desirable:

• Formal qualification in dog behaviour, training, or animal welfare (e.g., Level 3 or higher qualification in Animal Care, Canine Behaviour, or similar).
• Certification from a recognised dog training or behaviour body (e.g., IMDT, APDT, IAABC, or ABTC-accredited course).
• Qualification or training in animal welfare legislation and home-checking procedures.
• First Aid for Dogs certification.
• Training in conflict resolution or customer service, especially in animal welfare contexts.

Additional Requirements & Flexibility

• The successful candidate must be willing to take on occasional tasks outside their core responsibilities as needed.
• The role requires adaptability as the adoption and foster programmes evolve.
•  Must be willing to travel as needed to support the charity’s adoption, foster, and rescue initiatives, as well as to collaborate with partner organisations.

Benefits

• Flexible work arrangements: To support your work-life balance, we offer flexible work hours and the option to work remotely.
• Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
• Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
• Inclusive culture: Be part of a diverse, inclusive team that values and respects all members.

How to Apply:

Before submit your CV with a cover letter outlining your relevant experience, please make sure that the essentials listed on Person Specification, Qualifications and Training are met. Thank you.

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Why Join Us?
This is a fantastic opportunity to make a meaningful impact on the lives of stray dogs, ensuring they find loving and well-prepared homes. If you are passionate about dog welfare and have the skills to manage adoption and foster programmes, we would love to hear from you.