Education development manager jobs in Westminster, greater london
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The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
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Identifying and securing new customers.
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Retaining and growing income from our current customers.
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Building relationships that drive programme registrations.
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Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
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Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
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Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
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Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
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Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
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Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
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Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
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Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
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Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
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Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
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Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
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Support new centre onboarding, from initial conversations through to registration and early delivery support.
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Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
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Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
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Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
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Ensure every interaction reflects the Leadership Skills Foundation’s values.
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Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
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Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
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Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
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Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
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Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
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Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
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Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
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Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
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Feedback insight from centres to inform programme development and sector-specific improvements.
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Contribute to team planning meetings, training sessions, and department-wide initiatives.
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Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
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An understanding of education systems in the UK.
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An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
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Strong interpersonal and communication skills.
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Experience of working on own initiative and being a self-starter.
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Confidence in presenting externally to customers and partners.
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Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
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Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
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Ability to present information concisely using Microsoft Office programmes.
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An ability to network, influence and build relationships with key stakeholders andcustomers.
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An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
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An understanding and passion for leadership skills development and the value it provides for young people and centres.
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Excellent customer service skills.
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An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title – Education Officer - Children & Young People
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!
We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth.
We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.
This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.
Closing Date – 11:30pm, Monday 14 September 2026
Interviews – First-round interviews will be held virtually on 17 and 22 September.
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.
THE ROLE
As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.
There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.
THE CHARITY
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching.
Main Duties
- Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
- Identify new opportunities and maintain a database of fundraising prospects
- Create funding bids, project budgets and grant reports
- Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
- Deepen engagement with existing stakeholders through stewardship
- Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
- Alongside the CEO, contribute to the charity's financial management including payments and payroll
- Support the team in one ad hoc function (based on candidate’s preferences and skills)
- Volunteer and tutor recruitment and onboarding, or
- Impact reporting and CRM maintenance, or
- Charity governance, filing duties, and financial management, or
- Safeguarding support.
SKILLS AND EXPERIENCE
Required skills and characteristics
- Clear communicator, able to adapt written communication to suit a range of audiences
- Ability to work independently, organise a pipeline of work and communicate progress to a team
- Ability to create and maintain relationships with a range of external stakeholders
- Able to think creatively and identify opportunities to raise funds
- Proactive, adaptable and self-motivated
- Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
- Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience prospecting and writing bids in a charity or commercial setting
- Experience in stakeholder management and stewardship
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
Desirable experience and skills
Ideally, candidates would have experience in some of the following areas:
- Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
- Experience preparing fundraising budgets
- Experience in using Canva or other design tools
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
- Some data analysis skills
Please upload your CV to show the following:
1. Please provide all education and qualifications to date, starting with your most recent qualification and including pending qualifications. Please include School / College / University; Date obtained; Qualification Grade
2. Previous Employment and Voluntary Experience - please provide your full employment history, starting with your current or most recent employment, including explanations for any gaps. Please include Employer; Post Held and Key Responsibilities; Start and End Dates; Reason for leaving/ gap in employment
3. References - please provide details of two professional referees, one of whom should be your current/latest employer.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



We're looking for an ambitious and influential Manager, Physics Workforce on a full-time, permanent basis, to lead research, insight and engagement that helps our stakeholders better appreciate and understand the value of physics skills, the workforce challenges facing physics-powered sectors, and identify solutions that make a lasting difference.
Physics for our future. From clean energy and advanced manufacturing to healthcare, defence, digital technologies and emerging industries, physics skills are critical to economic growth, innovation and solving global challenges. Yet, at the same time, the contribution of physics skills remains poorly understood and often invisible in national workforce conversations. The Institute of Physics is determined to change that.
Why this role matters. Our vision is a world where physics transforms lives, creates opportunity and helps tackle society's biggest challenges. The Manager, Physics Workforce will play a central role in building evidence and supporting the translation of insight into action.
This is an exciting opportunity to shape national conversations. You'll uncover evidence that informs decision-making, develop thought leadership that challenges assumptions, and support the building of partnerships that drive positive change across industry, education and government.
What will I be doing? As Manager, Physics Workforce, you'll help position the IOP as a trusted authority on workforce and physics skills issues. You will:
- Lead high-profile workforce and skills research programmes across the UK and Ireland.
- Develop compelling evidence and insight that supports change and informs decision-making.
- Translate complex evidence into clear, persuasive narratives that inspire action.
- Produce influential reports, briefings and thought leadership.
- Identify emerging workforce trends and opportunities.
- Contribute to skills and workforce activity across our strategic priorities of Skills, Science and Society.
In doing the above you'll help:
- Raise awareness of the economic value of physics skills.
- Influence workforce and skills policy and investment at national and regional levels.
- Support physics-powered sectors to thrive.
- Raise the visibility of pathways into physics-powered careers.
- Ensure evidence drives action across the physics skills ecosystem.
- Help create a stronger, more diverse and more future-ready workforce.
Who will I work with? You'll engage with a diverse network of influential stakeholders, including industry leaders and employers; sector bodies and workforce experts; policymakers and strategic influencers; members of our physics community, and colleagues across the IOP.
This is a role for a strategic thinker, someone who enjoys collaboration and working across organisational and sector boundaries.
About you. You're naturally curious, motivated by impact and comfortable navigating complex challenges. You know how to turn evidence into influence and insight into action.
You may already be working in:
- Workforce development, skills/STEM policy or public affairs, or labour market research and analysis.
Most importantly, you'll bring:
- Exceptional research and analytical capability, with the ability to create compelling narratives from data and evidence.
- Domain knowledge and understanding of the complexities of the skills ecosystem.
- Strong project and programme leadership experience.
- Excellent stakeholder engagement and influencing skills.
- A track record of delivering work that informs decisions and drives change.
Why join the Institute of Physics, the professional body and learned society for physics in the UK and Ireland? The IOP is a friendly, inclusive and ambitious organisation, where diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays (that can be taken flexibly)
- Exceptionally flexible working opportunities (see below for more details)
Our current strategy, Physics for our future, is built around three priorities: Skills. Science. Society. Everything we do is focused on creating positive impact through those priorities. As a core part of our Workforce and HE team, you will have an opportunity to make a tangible contribution to all three.
If you're excited by the idea of combining research, influence, stakeholder insight and thought leadership to tackle some of the most important workforce challenges facing physics-powered sectors, we'd love to hear from you!
How to apply. Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know as we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operationally appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in the Kings Cross area of London.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
- Produce management accounts, budgets, forecasts and financial reports.
- Monitor income, expenditure and cash flow.
- Oversee QuickBooks and the work of our Finance Administrator.
- Provide financial information for funders, the CEO and Trustees.
- Coordinate governance, compliance and risk-management processes.
- Oversee routine HR administration and work with our external HR advisers.
- Manage key suppliers, contracts, insurance and IT support.
- Line manage the Finance Administrator and work closely with the Office Administrator.
- Improve systems and help the charity work more efficiently.
About you
You will have:
- Strong charity finance or business-management experience.
- Practical experience of using QuickBooks and producing management reports.
- A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
- A good understanding of budgets, financial controls and reconciliations.
- Experience of governance, HR administration, contracts or office systems.
- Experience of supervising or managing staff.
- Excellent organisation, accuracy and attention to detail.
- The confidence to take ownership, work independently and communicate clearly.
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
Overview of the Directorate
The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.
The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.
Purpose of the Role
The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.
The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.
Key Responsibilities
• Convert conversations with inbound and warm leads into confirmed workshop bookings
• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline
• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers
• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources
• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines
• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies
• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary
• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions
• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design
Skills and Knowledge
• A strong understanding of the education sector, schools and the realities of teaching
• Experience of responding to bookings and servicing requests, particularly within schools or education
• Experience of converting inbound enquiries into bookings
• Experience using CRM systems to track and manage customer or account relationships
• Excellent written and verbal communication skills
• Strong organisation and prioritisation skills
• Excellent attention to detail and high standards of accuracy
• Passion for improving oracy skills in young people from all backgrounds
Behaviours
• Proactive and self-motivated, with the ability to use initiative and work independently
• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff
• Organised and able to manage competing priorities while maintaining high standards
• Flexible and adaptable, with a willingness to support the wider Education team when required
• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR
• Committed to the ESU’s mission and to creating positive educational opportunities for young people
Desirable
• Experience of working with Salesforce
• Experience coordinating freelance staff
• Experience planning and delivering lessons
• Experience of resource creation
Benefits
• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.
• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff
• Generous company pension
• Employee Assistance Programme
• Access to virtual GP services 24/7
• Group life assurance
• Cycle to work scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you motivated to give our young people their first taste of working life and give them an opportunity to shine?
We are looking for a Senior Project Lead to champion our young people and secure them work experience opportunities that middle class peers often source from friends and family networks. In Tower Hamlets, The Switch steps in to provide that vital support and open doors to the world of work.
As a Senior Project Lead within the Work Experience team, you will take ownership of key elements of the delivery and development of The Switch's work experience programmes. You will manage relationships with employers and schools, lead on specific projects and workstreams, and provide oversight and support to ensure programmes are delivered effectively, safely and in line with agreed targets.
You will take a proactive role in identifying and developing new employer relationships, coordinating complex placements and supporting the Work Experience Manager with the planning, delivery, monitoring and evaluation of projects. You will also provide guidance and support to colleagues where appropriate, using your experience to help ensure consistency and quality across the team's work.
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is hybrid for the majority of weeks per year, with WFH normally 2-3 days per week. (NB Please note that during delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office up to five days per week during these periods.)
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Skills, Knowledge and Experience detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
The opportunity:
This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.
You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.
The Context:
Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.
However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.
These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.
Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.
This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
Please submit your application by sending your CV and a cover letter explaining how your experience and background make you suitable for this role. Applications submitted without both a CV and a cover letter will not be considered.
Interviews: w/c 7th September
The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Evaluation Manager
£47,150 per annum + benefits
Full-time, fixed term until January 2028
Central London (hybrid working, minimum one day per week in the office)
Education Endowment Foundation
Our client, Education Endowment Foundation is an independent charity dedicated to breaking the link between family income and education achievement. They do this by supporting schools, nurseries and colleges to improve teaching and learning for two-to 19-year-olds through better use of evidence.
Role:
We’re looking for an Evaluation Manager to commission and oversee robust, cost-effective evaluations of promising projects, manage a portfolio of studies, and contribute to the development of methodological best practice at the heart of the EEF’s work. As an Evaluation Manager, you’ll play a pivotal role in commissioning and managing high-quality, cost-effective evaluations of EEF-funded projects. You’ll oversee a portfolio of studies from design to delivery, working closely with external evaluators and programme teams to ensure rigorous, practical evaluations and clear communication of findings. This is a chance to shape influential research, strengthen the evidence base on what works in education, and contribute to the EEF’s wider strategic work.
In this role you will:
- Commission evaluations in priority areas, including critically reviewing evaluation proposals to ensure proposed designs are high quality and cost-effective and that the most suitable external evaluators are appointed
- Manage evaluation projects once an external evaluator is appointed and being the primary point of contact for the evaluator
- Liaise between the evaluator and the delivery team (that is delivering the intervention) to ensure the evaluation project is set up effectively with a high-quality design (working closely with colleagues in EEF’s Programmes team)
- Work closely with the evaluator and delivery team to understand the practical issues involved in delivering evaluations and providing support when problems arise
- Manage evaluation contracts and budgets, and monitoring delivery of evaluation plans
- Conduct technical reviews of protocols, study plans, statistical analysis plans and evaluation reports
- Work closely with EEF’s Programmes and Dissemination and Impact teams to ensure that published reports are of high quality and effectively communicate findings to an audience of practitioners, academics, policymakers and the general public
- Develop and improve evaluation guidance and resources to clarify best practice and build the capacity of evaluators to conduct high quality research.
Candidate:
You'll be able to demonstrate:
- A commitment to the aims of the EEF and a genuine interest in the education sector in England
- An understanding of technical aspects of evaluation methodologies (randomised controlled trials, quasi-experimental designs, choice of outcome measurement, implementation and process evaluations (IPEs), etc.) and an ability to identify high quality evaluation plans and reports
- Experience in delivering or commissioning quantitative evaluation projects in education, health, or another related field
- Strong relationship management skills including managing stakeholder performance and differences in opinion
- Strong communication skills, both written and verbal, and the ability to communicate complex information to a variety of audiences including practitioners, academics, and policymakers
- An organised and methodical approach, with excellent project management skills and the ability to manage multiple projects simultaneously
- The ability to work independently with strong attention to detail and a commitment to fact checking own work, as well as the ability to work closely and collaboratively across teams
- A proactive, flexible, and pragmatic approach to evaluation, with an ability to balance a commitment to rigour with accessibility and impact
- A degree in an education, economics, policy, statistics, data science, sciences, or health-related subject
- A commitment to equality, diversity, and inclusion.
In addition, there are a few desirable skills for this role which could help you to stand out. Great if you already have them, but we don’t expect any candidate to have them all, and will provide training as required for the right candidate:
- Experience in delivering or commissioning quasi-experimental evaluations
- Experience in delivering or commissioning evaluations or research in Further Education (FE) / post-16
- A PhD or Masters with training in quantitative methods and/or mixed methods
- Experience conducting relevant statistical analysis and/or qualitative analysis.
Apply:
Please send (via the "Redirect to recruiter" button below) your CV together with a personal statement addressing the following:
- Please detail your experience of carrying out and/or commissioning evaluations, being specific on the evaluation methods that were used, such as randomised-controlled trials, quasi-experimental evaluations and mixed-methods implementation and process evaluations (IPEs). Please clearly describe the role you played and your related responsibilities in these evaluations. (300 words)
- The Evaluation Manager role requires strong relationship management. Please describe your experience of stakeholder management, providing clear examples that focus on the specific role that you played in managing these stakeholders. (300 words)
Please only include your initials on the personal statement, no full names or contact details. These can be included on your CV. If you applied for this role recently and directly with EEF and were not shortlisted for interview please do not apply again.
Closing date: Tuesday 25 Aug (11.59)
First stage interviews: w/c 1 Sep 2026
Second stage interviews: w/c 7 Sep 2026
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
At NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and we are looking for two Programme Managers to oversee key operational processes to bring our vision to life!
Are you organised and proactive and thrive on building strong relationships and making things happen? This is an exciting opportunity to play a key role in delivering high-quality programmes that support teachers and leaders to develop, grow and make a lasting difference across the education system.
At NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility. This belief sits at the heart of our work and shapes how we design, deliver and continuously improve professional development for teachers and leaders.
We currently have two vacancies available due to internal secondments. Both are fixed-term contracts with a strong chance of one becoming permanent. In this role, you will help ensure participants have an excellent experience, partners are well supported, and programmes are delivered smoothly, consistently and to a high standard.
You will work closely with colleagues across the Faculty, Programme and campus teams, building strong relationships with Associate Colleges, facilitators and other partners. You will oversee key operational processes, support effective communication, coordinate delivery activity, respond to participant and stakeholder needs, and use feedback and engagement data to inform continuous improvement.
We are looking for someone who is highly organised, proactive and confident working across multiple priorities. You will bring excellent interpersonal and written communication skills, strong attention to detail, and the ability to build positive, constructive relationships with a wide range of stakeholders. You will also have a good understanding of the DfE coherent offer, including but not limited to ECTP and/or NPQ. You will be motivated by the opportunity to contribute to a national organisation that is working to strengthen teacher and leader development, and you will share our commitment to evidence-informed practice, collaboration and high standards.
This role is based at our Beckenham Campus (BR3 1QP) and is a hybrid role, with the days working at home to be agreed at interview. The role will also involve national travel and occasional overnight stays. The NIoT also brings colleagues together for an annual all-staff away day, which all staff are expected to attend and which usually includes an overnight stay.
Essential criteria
- A commitment to the aims of the National Institute of Teaching.
- A secure understanding of the DfE coherent offer.
- The ability to quality assure delivery and programme experience across multiple programmes.
- Outstanding track record of development and delivery against tight timelines.
- Exceptional interpersonal and written communication skills.
- Excellent organisational skills and attention to detail.
- A proactive, entrepreneurial approach and the ability to thrive in a start-up environment.
- A commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Desirable criteria
- Qualified Teacher Status.
- A good understanding of NPQs and/or ECTP.
- Previous work experience in Microsoft Teams and Dynamics.
- A degree and/or professional qualification relevant to the post and/or equivalent learning through professional experience.
Key benefits
- Highly competitive pay and pay progression opportunities.
- Flexible start and end working times.
- Flexible working opportunities, with significant scope for hybrid working.
- At least 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
- Entry to the highly valued Local Government Pension Scheme.
- Excellent opportunities to develop your skills and experience and to progress your career.
- A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
If you are excited by the opportunity to combine project management, stakeholder engagement and programme delivery in a role that supports teachers and leaders to thrive, we would love to hear from you!
Please visit our vacancies page for more information and to apply.
Closing date: 31 August 2026.
Interview date: w/c 7 September 2026 (at the Beckenham campus).
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.
The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.
Role outcomes
1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include:
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Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.
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Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.
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Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.
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Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.
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Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.
2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include:
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Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.
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Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.
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Developing practical toolkits, guides, and frameworks for university staff to accompany above training.
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Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.
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Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).
3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include:
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Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities.
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Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.
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Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.
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Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise
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Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.
4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include:
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Reporting directly to the Education Pathways Lead on partnership growth, institutional engagement metrics, and strategic pathway goals.
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Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.
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Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.
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Supporting grant reporting and budget management related to university pathway expansion and partner development.
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Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
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Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.
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Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
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Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
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Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors
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Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.
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Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
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Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum.
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Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
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Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



The client requests no contact from agencies or media sales.
Permanent | Full Time | Circa £32,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
- Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
- Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
- Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
- Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.
About the Role
We are seeking a candidate responsible for ensuring the Fund has work environments conducive to operational efficiency, productivity, staff wellbeing, positive visitor experience, safety and security. A key focus of this role is to be the ‘front of the Fund’ by delivering a customer focused administrative functions from the 67 Portland Place (London Head Office) reception.
Additional Information
· Must have the right to work in the UK.
· Basic DBS check
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Friday 4th September 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website.As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.

The client requests no contact from agencies or media sales.
Job Title: Psychosocial Services Operational, Quality and Education Lead
Salary: £46,400 to £48,800 per annum (pro-rata of full time equivalent £58,000 - £61,000)
Team: Psychosocial Services
Hours: Full Time, 30 - 37.5
Contract Type: Permanent
Location: Shooting Star House Hampton and Christopher’s Hospice Guildford
This is a new senior role, which will support and enable our Psychosocial Services for families at Shooting Star Children’s Hospices. We are looking for an arts therapist, psychotherapist, paediatric clinical psychologist or counsellor with management and service development experience in areas of quality and education.
About the role
This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis.
Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families.
The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services.
At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.
About you
We’re looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership.
This is a post based at both hospice sites in Hampton and Guildford.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 27/08/2026
Interview Date: 07/09/2026
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
The client requests no contact from agencies or media sales.
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.
The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.
Role outcomes
1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include:
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Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.
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Supporting the Education Pathways Lead to recruit, select and match eligible students.
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Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.
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Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.
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Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.
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Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support
2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include:
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Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.
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Overseeing REUK’s added-value support framework, including:
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Sourcing, matching, and managing academic mentors for students on the programme;
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Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;
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Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.
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Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.
3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include:
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Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support.
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Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.
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Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions.
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Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.
4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include:
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Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.
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Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.
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Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.
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Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team
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Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
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Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.
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Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.
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Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).
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Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.
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Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.
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Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
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Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.
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Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway
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Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
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Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



The client requests no contact from agencies or media sales.