Education jobs in epsom, surrey
ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)
Service: Central Region
Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum (£33,712.00 - £36,992.00 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations across Norfolk, Waveney, Suffolk and East Sussex.
Hours: Part time (29.6 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.
You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.
In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership & Line Management
· Provide leadership and line management to service managers and project leads.
· Oversee recruitment, supervision, and staff development in line with Family Action policies.
· Foster a high-performance culture and provide operational cover when needed.
Financial Oversight
· Manage service budgets to ensure sustainability and value for money.
· Identify financial risks and contribute to business planning and service development.
Operational Delivery & Quality Assurance
· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.
· Lead on new service setup, performance monitoring, and continuous improvement.
· Embed service user participation and report Social Value outcomes.
Strategic Growth & Business Development
· Support regional strategy delivery and contribute to tenders and funding bids.
· Build partnerships, promote services, and help coordinate events to share best practice.
Main Requirements (for details check the job description and person specification):
- Lead delivery of key projects and high-quality services.
- Manage teams, operations, and new service setups.
- Oversee and lead safeguarding and quality assurance within services
- Champion service user involvement and feedback.
- Monitor performance and drive continuous improvement.
- Balance operations with strategy
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Development Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
Summary
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
The NST itself comprises three departments: Casework, Programmes and Administration, and Learning and Development, which provides high-quality safeguarding learning, policy, and guidance to those working, paid or unpaid, licensed or lay, in the Church of England. This role will be pivotal to delivering learning and development.
- Deliver national learning events, including SLSP, with a focus on systemic theory and leadership development.
- Facilitate sensitive conversations around safeguarding culture, ensuring a safe and reflective learning environment.
- Evaluate the impact of training, contribute to continuous learning improvements, and support new pathway development.
- Organise and lead professional development programmes for Safeguarding Officers and Trainers.
- This is a homeworking role; however, this position requires the post holder to frequently travel across England, visiting Dioceses and Cathedrals, including overnight stays and occasional weekend commitments.
- A basic DBS check will be required as part of our pre-employment checks.
You will need to be/have:
- A skilled facilitator of adult learning with strong interpersonal engagement.
- Proven experience in safeguarding practice and training delivery.
- A deep understanding of adult learning theories and group dynamics.
- Emotionally intelligent and able to manage distressing content empathetically.
- Strong communication and relationship-building abilities.
- Confident, principled, and politically astute-able to influence across all levels
- A relevant facilitation/training qualification or substantial experience.
- A qualification and/or considerable experience in safeguarding.
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Contract: Permanent
Salary: £55,831
Closing Date: 1st September 2025
Interviews will be held w/c: 8th September 2025
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior New Business Manager to join our Fundraising team based in London (hybrid working).
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
Are you a driven and strategic fundraiser with a passion for building transformative corporate partnerships? Do you thrive on identifying opportunities, developing high-value propositions, and motivating teams to deliver ambitious results? If so, we’d love to hear from you.
We are looking for a Senior New Business Manager to lead our new business function as we grow our corporate partnerships programme. This is a high-impact and visible role at the heart of our fundraising strategy. It is ideal for someone who combines creativity and commercial flair with a strong understanding of the charity sector.
You will be responsible for:
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Managing and growing a robust new business pipeline, identifying, researching, and securing high-value corporate prospects
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Leading and motivating a talented team of three, providing guidance, development, and clear strategic direction
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Creating compelling, high-level partnership propositions that resonate with business leaders and align with our mission
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Working closely with the Corporate Account Management team to ensure a seamless journey from prospect to partner
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Collaborating with senior internal stakeholders to unlock opportunities and shape offers with cross-organisational support
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Representing the charity with confidence and credibility when engaging senior corporate decision-makers
About you
You will bring:
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Proven experience of winning new corporate partnerships, ideally in the charity sector (though we also welcome broader income generation or senior fundraising experience)
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A strong understanding of the charity sector and what makes strategic partnerships impactful and sustainable
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Excellent relationship-building skills, both externally with business leaders and internally with senior stakeholders
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Experience of developing high-value, innovative partnership propositions
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A natural leadership style that brings out the best in others and fosters a high-performing, supportive team culture
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
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25 days of annual leave per year, rising by one day per year to a maximum of 27 days
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Healthcare cash plan (covering a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies)
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Private Medical Insurance
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Income Protection
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Employer pension contributions of 5%
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Access to Cycle 2 Work loan scheme
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An interest-free travel loan
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Senior New Business Manager – click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Help shape a kinder world for animals
Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.
You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.
This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.
Essential Responsibilities
- Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success.
- Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact.
- Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers.
- Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities.
- Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work.
- Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff.
- Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving.
- Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities.
- Lead on our high net worth income from individuals; identify, cultivate, solicit and deliver significant relationships.
- Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors.
- Stay abreast of key issues and trends in the international aid and wealth advisor community.
- Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies.
- Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation.
- Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors.
- Strategic engagement with senior stakeholders to support donor engagement.
A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.
If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!
Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.



The client requests no contact from agencies or media sales.
About the role:
Join us at Single Homeless Project (SHP) and become part of the Lewisham Vulnerable Adults Accommodation Service (LVAAS), a vital support service providing accommodation-based support across properties in Brockley and New Cross. We work with people experiencing homelessness who face a range of complex challenges, offering tailored support to help them regain control of their lives. In this role, you’ll build strong, trusting relationships with clients, supporting them to develop essential life skills, improve their wellbeing and connect with the wider services they need to thrive.
As a Project Worker, you’ll collaborate closely with internal teams and external partners to deliver meaningful, person-centred support that leads to real progress. You’ll also take responsibility for ensuring that our properties are safe, well-maintained and compliant with health and fire safety regulations; creating a stable and secure environment where clients can begin to rebuild.
This is more than just a role; it’s an opportunity to grow within an organisation that invests in your development and values your contribution. If you bring the right values, passion and commitment, we’ll support you to build your skills and confidence, helping you grow your career while making a life-changing impact on those we support.
About you:
- Resilient and innovative, with a commitment to working collaboratively, within a recovery framework.
- Empathetic and compassionate and genuinely care about people facing hardship and want support their journey to independence.
- Non-judgemental and able to meet people where they are, respecting their experiences.
- Respectful and treat all clients with kindness, fairness, and dignity.
- Committed to learning, open to training, supervision and ongoing development.
- Patient and resilient remaining calm and supportive, even when challenges arise.
- Team player who works well with colleagues and contribute positively to the service environment.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th August at midnight
Interview date: Wednesday 3rd and Thursday 4th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
About SportsAid
At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome.
Role Overview
The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online.
This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field.
The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries.
A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact.
Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees.
This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact.
Key Responsibilities
Programme Development
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Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills.
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Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes.
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Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs.
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Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks.
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Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives.
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Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees.
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Oversee the development of digital training content to enhance learning and engagement for our online community.
Training Coordination and Resource Development
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Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars.
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Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement.
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Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes.
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Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives.
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Ensure training materials and sessions are inclusive and tailored to diverse audiences.
Engagement and Feedback
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Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs.
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Monitor platform usage and session participation, identifying trends and opportunities for improvement.
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Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences.
Evaluation and Reporting
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Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements.
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Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals.
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Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful.
Person Specification
Essential Skills and Experience
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Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts.
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Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines.
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Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports.
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Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives.
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Experience developing digital learning resources and ensuring effective content delivery on online platforms.
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A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences.
Desirable Skills and Experience
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Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development.
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Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery.
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Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes.
Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available.
Location: Hybrid working (with travel to SportsAid Head Office as required)
What We Offer
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The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families.
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A collaborative, supportive working environment where your ideas and contributions are valued.
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Professional development opportunities to enhance your skills and grow within the role.
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Salary: A salary package of £30,400 per annum is available for this role.
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Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
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Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
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Cycle to Work Scheme: Available to all staff.
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Death in Service Benefit: Inclusion in company scheme.
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Season ticket loan: An interest free loan is available to all staff.
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Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.
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Flexible working: reasonable flexible and hybrid working options.
Please apply with your CV and one page on how you meet the essential criteria by 3rd September.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.
Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes.
Interviews will be held in person 22nd and 23rd September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.
This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
- Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
- Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
- Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Track and manage prospect research KPIS using power BI.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
- Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
- Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
- Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support.
- Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
- Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
- Experience managing, coaching, motivating and supporting more junior members of the team.
- Experience carrying out due diligence.
- Strong understanding of GDPR and working within GDPR policies.
- Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
- Experience of working on fundraising databases.
Essential Skills/Knowledge
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees).
- Ability to act proactively to identify new prospects.
- Knowledge of due diligence platforms and how to carry out due diligence effectively.
- Ability to lead meetings with senior stakeholders.
- Ability to juggle and prioritise multiple tasks and meet deadlines.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Ability to learn quickly and adapt to new situations well.
- Demonstrable strong oral and written communication skills.
- Ability to be discreet with valuable and personal donor details that are often confidential.
- Ability to problem-solve effectively.
- Ability to take a tactful and ethical approach to fundraising tasks/projects.
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
- Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.
Desirable Skills/Experience (not compulsory)
· Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
· Line management experience.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Housing Caseworker
Salary: SCP scale 35, £44,711 pro rata
Hours of work: 21 Hours per week
Duration of contract: 3 year
Accountable to: Operational Manager
The post-holder will offer specialist legal advice services and provide representation for residents of the London boroughs facing eviction and homelessness. They will ensure that services are delivered to the highest standard, quality assured, delivered in accordance with funder requirements, and under Legal Aid funding for clients who are eligible for Legal Aid. The post-holder will work in partnership with advice agencies, IKWRO and provide outreach services where required.
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting a housing case worker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing date: 31/08/2025
Interview: Week commencing of 01/09/2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Immigration Caseworker/Solicitor
Salary: SCP scale 35, £44,711 pro rata
Hours of work: 21 Hours per week
Duration of contract: 3 years
Accountable to: Operational Manager
The post-holder will provide advice and casework in the category of immigration, nationality and asylum law. This project will focus on casework for domestic violence victims referred by Local Authorities and other partners across London. They will also work closely with partner agencies providing consultancy and taking referrals of individuals and families needing immigration advice. The post holder must also undertake training and provide second tier support for community agencies.
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting an Immigration caseworker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please
Closing date: 31/08/2025
Interview: Week commencing of 01/09/2025
The client requests no contact from agencies or media sales.
Excellent Safeguarding policies, processes and practices are central to the mission and ministry of our large diocese covering South London and East Surrey. We are seeking a highly experienced safeguarding practitioner, to lead and manage a well-respected team, and ensure that the diocese maintains the highest standards of protection for children and vulnerable adults in accordance with national policy.
Working in close collaboration with the National Safeguarding Team of the Church of England, support is provided for this role through regular professional supervision provided by the National Safeguarding Team, and encouragement for continuing professional development.
The Head of Safeguarding has operational lead authority within the diocese for the National Safeguarding Standards, leading and overseeing work in these areas, and also plays a full role as a member of the Senior Management Team, in living out our values of transparent accountability, collaborative team working, respect for all, and the effective stewardship of resources.
Main Responsibilities:
To manage the diocesan safeguarding team, offering excellent practitioner expertise and overseeing sound triage, assessment and management of casework, actively liaising with relevant agencies, such as the police, probation services, and local authorities
Leading and coordinating all aspects of safeguarding casework within the Diocese, ensuring that work is completed as required by Safeguarding Codes of Practice, House of Bishop’s Safeguarding Guidance and all other relevant statutory guidance and legal responsibilities.
Ensure that effective systems are in place for keeping all case files up to date by accurately and consistently recording actions taken on cases using the National Safeguarding Case Management System (MyConcern)
To work with the Diocesan Bishop, senior clergy, the Diocesan Secretary, and other key staff to support, develop and improve the safeguarding practice and culture across the Diocese.
Leadership, support and advice to the wider diocese including Southwark Cathedral in the development of its safeguarding arrangements, good practice, policy and training.
To ensure that allegations of abuse are appropriately managed, and to actively liaise with relevant agencies, for example, police, probation services, and local authorities, and that support is provided to survivors and victims of abuse.
Complete comprehensive risk assessments and safety plans for individuals who pose a risk in the church context
To advise the diocese on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops.
The Ideal Candidate
The successful candidate will be able to demonstrate:
Case worker lead responsibility in cases involving the protection and safeguarding of children and / or adults (essential), with at least some of that experience gained in the statutory safeguarding agencies (desirable).
Broader leadership and management responsibility and/or influence regarding the development of good safeguarding practice and healthy safeguarding cultures.
Up-to-date knowledge of research and evidence-based practice models relevant to safeguarding.
Experience of working with victims, survivors and perpetrators of abuse.
Working with statutory and non-statutory organisations in managing safeguarding allegations and assessing risk.
You must have a relevant professional qualification or equivalent extensive experience (for example, social care or criminal justice), with current professional registration where applicable.
Experience of leadership and management, with an ability to operate at a strategic level, and influence the development of good safeguarding practice and healthy safeguarding cultures is important for this role.
Self-starter able to lead and work independently and with experience of appropriate challenge to senior colleagues.
Your experience of working with survivors of abuse will be important in ensuring that we provide appropriate support and advice for this important area of work.
The Head of Safeguarding is not required to be a practising Christian but is expected to be in sympathy with the ethos of the church and share our values.
About the Diocese
Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.
Our vision is founded on mutual commitment, speaking well of one another and walking together in the pilgrimage of faith. Supporting, encouraging, and resourcing each other in our common task, we seek to be a Diocese that is Christ centred and outward focused.
The Diocese of Southwark is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
This appointments is subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS (with Barred List/s) checks.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.



The client requests no contact from agencies or media sales.
We are seeking an experienced and dynamic (Senior) Research Officer. This exciting role involves undertaking research on gambling related financial harms and engaging with stakeholders in financial services firms to practically apply our research to their work. The successful candidate will demonstrate excellent critical thinking, research and policy development skills, with the ability to digest complex information quickly and appraise firms work against regulatory requirements, best practice examples and policy recommendations.
The successful candidate will primarily work as part of the Gambling Harms Action Lab team where we’re bringing together seven representatives from financial services firms to explore ways to reduce gambling related financial harms. The (Senior) Research Officer will be an integral part of the team working to tackle gambling related financial harms through delivering timely and insightful research and consultancy support.
We are looking for an exceptional team member who is driven to create meaningful change and is passionate about tackling gambling related financial harms. The successful candidate should have a genuine commitment to our organisation's mission, as well as to the principles of equality, diversity and inclusion.
Finally, we’re looking for an individual who can work independently and as part of a team, with strong organisational skills, who can manage their own time, meet deadlines reliably, plan work effectively and drive work forward.
Key tasks in the role will include:
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Developing and maintaining a strong understanding of key developments in gambling and financial services sectors, including regulatory guidance and best practice.
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Developing and strengthening relationships within financial services firms by delivering support to practically apply existing and new research to financial services work with customers with experience of mental health problems and or gambling harms.
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Collaborating, brainstorming and analysing to identify potential policy solutions to address gambling related financial harms.
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Collating insights from our Research Community of people with lived experience of mental health problems, and sharing these learnings through insight reports and briefings with financial services and other stakeholders.
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Supporting the Head of the Gambling Harms Action Lab with monitoring and measuring the impact of our work, engaging with key stakeholders, and suggesting innovative new ways to increase our impact.
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Supporting other teams within the organisation to deliver our programme of research and consultancy work
Please apply via the Money and Mental Health webpage
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.
You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.
Key Responsibilities
Campaign Delivery & Coordination
· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.
· Manage timelines to ensure all activity is delivered on time and to plan.
· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.
Creative, Data & Fulfilment Management
- Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
- Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
- Proof all campaign materials to maintain brand integrity and accuracy.
Digital & Email Communications
- Support the development of donor emails in line with agreed campaign structures.
- Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.
Performance Monitoring & Reporting
- Compile campaign results for analysis and provide reports to inform future activity.
- Work closely with data teams to ensure appropriate segmentation and tracking.
Donor Stewardship
- Support the thank-you process, including personalising and developing donor thank-you cards as required.
- Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Application Instructions
Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:
- Why are you interested in a career in fundraising?
- What skills will you bring to this role?
- What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
- How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
· Work in line with the purpose, vision, mission, and values of the LIC.
· Deliver high-quality information and advice on housing and welfare benefits according to client needs.
· Manage your own caseload and undertake casework with minimal supervision.
· Provide services in accordance with all relevant quality standards.
· Create and maintain comprehensive client and service provision records, using information technology and other systems.
· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
· Work collaboratively with internal teams and services.
· Attend any outreach including social groups as required.
· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.
· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.
· Participate in meetings and commit to personal learning and professional development.
· Carry out any other reasonable duties as directed by management.
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
Why work for us?
This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.
It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.
If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.
We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.
By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.
About the role
The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.
It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
The main areas of responsibility will be:
· O365 Apps
· SharePoint and Teams administration and support
· Azure and Active Directory maintenance
· Service Desk and General IT support
· Cyber awareness and action
· Documentation and Governance
· Automated deployment of software applications, security patch management and end-point
configuration.
· Business system implementations
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 22/08/2025
Interview date: 01/09/2025