Education policy manager jobs

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

About This Job

This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.

Essential Skill

· Excellent written and verbal communication skills

· Strong organisational and planning skills

· Ability to build effective working relationships with internal and external stakeholders

· Budget management and financial monitoring skills

· Information gathering, analysis and problem-solving skills

· Ability to provide subject matter expertise and guidance on first aid training and governance

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and the head office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Thursday 16th April 2026.

Interviews will be expected to be held shortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Telford and the Midlands.

This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.

As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.

Some of the key areas include:

• Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
• Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
• Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
• Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
• Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Location: Rotherham

Mentored by: Chief Operations Officer

Type of Employment:  Full-time

Hours of Work: 40 hours per week

Days of work: Monday-Friday

Pay Level: £58,000-£65,000

The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Barnsley, Rotherham and the North.

This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.

As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.

Some of the key areas include:

• Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
• Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
• Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
• Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
• Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Job Title: Independent Living Capital Appeal Manager
Contract: Permanent
Salary: £47,377
Location: The Rowe, London
Closing Date: 21st April 2026
Interviews: w/c 27th April 2026

About Centrepoint

Centrepoint works with young people aged 16–25 who are experiencing or at risk of homelessness. We provide accommodation, health support, and life skills to help young people move into education, training, and employment so they can build independent, sustainable futures. Together with our partners, we support over 15,000 young people each year and aim to end youth homelessness by 2037.

About the Independent Living Programme

Centrepoint’s Independent Living Programme (ILP) is delivering 300 genuinely affordable homes across London and Greater Manchester for young people moving on from homelessness. With 50 homes already built and £23m secured, the Independent Living Capital Appeal is raising a further £27m to complete the programme.

The Role

The Independent Living Capital Appeal Manager will play a key role in delivering this ambitious programme. You will be responsible for helping to deliver the £27m appeal target by managing and growing a portfolio of high-value donors and grant-makers, securing five and six figure gifts, and developing a strong pipeline of new prospects.

Working closely with the Head of Independent Living Appeal, you will lead the cultivation and solicitation of high-value supporters while delivering an outstanding donor experience. You will also work closely with development and programme colleagues to align fundraising with live housing developments and future pipeline opportunities.

You will:

• Lead and grow a portfolio of donors and prospects, securing new and repeat five and six figure gifts
• Identify, qualify and cultivate new prospects to strengthen the appeal pipeline
• Develop and deliver tailored cultivation and solicitation strategies
• Write compelling proposals, reports and donor communications
• Deliver excellent stewardship, designing supporter journeys that connect donors to the impact of their support
• Support senior leaders and volunteers in donor cultivation and solicitations
• Collaborate across fundraising and programme teams to maximise opportunities for support
• Line-manage the Independent Living Appeal Officer, supporting their development and contribution to the appeal

This is an opportunity to play a central role in one of the UK’s most ambitious youth homelessness initiatives, helping unlock hundreds of new homes for young people leaving homelessness.

About You

We are looking for a motivated, relationship-focused fundraiser with a strong track record of securing significant philanthropic gifts. You will bring:

• Experience securing five and six figure gifts from individuals, trusts, foundations or corporate partners
• Proven ability to build and progress a pipeline of high-value prospects
• Strong experience managing and stewarding major donor relationships
• Excellent written and verbal communication skills, including developing persuasive proposals and reports
• Confidence engaging with senior stakeholders and donors
• Strong organisational and project management skills, with the ability to manage competing priorities and deliver targets
• Ability to work collaboratively across teams and functions

Desirable:

• Experience working on a capital appeal or major fundraising campaign
• Experience working with senior volunteers in fundraising

Benefits

• 25 days annual leave, rising to 27 days
• Healthcare cash plan (dental, optical, complementary therapies)
• Private medical insurance
• Income protection
• Employer pension contributions of 5%
• Cycle to Work and interest-free travel loan schemes

Equality, Diversity & Inclusion

Centrepoint is committed to fairness, equality, and inclusion. We welcome applications from all backgrounds, including those with lived experience of homelessness or youth services.

Apply now to play a key role in delivering Centrepoint’s Independent Living Capital Appeal and creating hundreds of new homes for young people moving on from homelessness

JOB PROFILE

JOB TITLE: Education Advisor - Scotland

RESPONSIBLE TO: Kinship Services Manager

HOURS OF WORK 28 Hours per week (some weekend and evening work may be required)

LOCATION: Hybrid working with expectation of attendance at Edinburgh office

with some expectation of reasonable travel

DURATION: Permanent

SALARY / GRADE: 4.4 £31,003 FTE, 28 hour Pro Rata

KEY WORKING RELATIONSHIPS

• Kinship Services Manager and Lead Education Advisor – Scotland

• Education professionals across Scotland

• Care experienced families (kinship, adoptive and long term fostering community) in Scotland

• Adoption UK Scotland and other nations colleagues

• Local Authorities in Scotland and external commissioners

• The Promise, Scottish Government, volunteer sector organisations

PURPOSE OF THE ROLE

• To offer front line education advisory support service to kinship, adoptive and foster families and professionals seeking support and advice about education services for care experienced children.

• To lead the development and delivery of education training to professionals across Scotland and actively support AUK lobbying and campaigning efforts on education matters.

• To develop, coordinate and support delivery and administration of an education support group (online or in person) to the care experience community youth and family.

• To work alongside our youth service provision ensuring the voices of young people are centred in resource development and delivery, supporting development of education and employability support.  

MAIN DUTIES AND RESPONSIBILITIES

• Work closely with education advisor lead in delivering education support service to families and professionals.

• Manage own caseloads, monitor and review progress at regular education meetings using established tools. Ensure tracking and recording on AUK system database and Sharepoint.

• Develop, promote and deliver Education training for professionals across Scotland. Including supporting the development and delivery of Education elements of training in other AUK teams and development of commissioned projects e.g. care experience week lessons, resources and training for Education Scotland

• Responsible for administrative tasks relating to service delivery

• Respond appropriately to enquiries via email, telephone or in person, referring on to other services and ensure accurate and appropriate recording and tracking of all enquires are maintained using appropriate database systems.  

• Contribute and assist in development of education specific projects to improve service delivery (i.e. education peer support group or young person support group)

• Support manager in monitoring and reporting of service delivery

• Contribute and assist in the development, design and planning of promotional resources and information materials and factsheets.

• Attend relevant national meetings, conferences, training events, networking and development opportunities to promote Adoption UK services

• Collaborate, liaise with Adoption UK Scotland and Adoption UK organisation in the delivery and participation of specific events and activities relating to the delivery of Education services for Adoption UK services.

  CRITERIA

Knowledge and Experience

• Demonstrable knowledge and understanding of the education system in Scotland (Essential)

• Demonstrable knowledge and understanding of the issues, challenges and concerns affecting the kinship community, care experienced children and young people. (Essential)

• Experience of event coordination, training delivery and/or group facilitation (Essential)

• Knowledge and understanding of trauma informed practice (Desirable)

• Experience of volunteer coordination or support (Desirable)

Qualifications and Education

• Professional qualification in Education (Essential)

• Demonstrable event facilitation, group or training delivery and administration experience will be required along with demonstrable knowledge of the issues affecting our care experienced communities.

Skills and Abilities

• Training development and delivery (Essential)

• Report writing and record keeping (Essential)

• Excellent communication skills both written and verbal (Essential)

• Ability to build and maintain relationships (Essential)

• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

• Able to utilise online platforms and packages (Survey Monkey, Canva, Mail Chimp etc.), and/or the ability to learn new packages (Essential)

Accountability 

• Develop and coordinate administrative support and delivery of education support services for care experienced families to fulfil grant/contract requirements.

• Consistent and trauma informed advisory case support for families within organisational policies and processes and fulfilling grant/contract requirements.

• Liaise across services to coordinate activity delivery with guidance and direction from service manager.

• Commitment to work within all organisational policy and processes, in particular safeguarding related requirements to ensure wellbeing of all individuals, families and staff and volunteers.

Behaviours

• Embeds trauma informed approach across all areas of role

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation. Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

About Spear Bristol North West

Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.

St Andrew’s Avonmouth 

St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.

You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity.​ You are welcome to reach out to the Spear recruitment team to discuss this further before applying.

Key Information:

• Salary: £31,000 FTE
• Part-time, 4 days a week - Monday to Thursday
• 25 days annual leave plus bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 22nd April 2026

Informal Call

Assessment and Interview Day: 28th April 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values of Spear and St Andrew’s Avonmouth. A commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice, especially supporting young people in employment or education
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!

Operation Manager opportunity at Alford House

We are recruiting a versatile and commercially- oriented Operations Manager to manage the facilities, develop our rental income and provide timely and accurate financial and administrative management support.

Working model: Reporting to the Senior Youth Worker and working 18 hours, typically over 2.5 days per week (flexible working pattern can be agreed), this is a hands-on role covers (but is not limited to) the following;

• Managing the buildings and their facilities, with external contractors where appropriate
• Sustaining existing and securing new sources of income from space rentals/other commercial opportunities
• Supporting fundraising/grant income applications
• Financial and budget planning, monitoring and reporting, with the support of a part- time bookkeeper
• IT, administration and facilities management policies, processes and systems
• Ensuring the building and its facilities comply with relevant regulation and legislation and that all polices are up to date, communicated and applied to provide a safe and secure environment

Crucial to our success will be the Operations Manager’s support for and identification with our mission and values along with the ability to work collaboratively with the Senior Youth Worker and his team in their work with young people in Lambeth.

Who are Alford House?

Founded in 1884, Alford House Youth Club remains a pivotal 21st century community anchor in Lambeth, providing a safe, trusted environment where long-term, relational youth work can help young people develop socially, emotionally, physically, and creatively.

Alford House’s activity programme is open to young people aged 8 to 21 years old offering a variety of sports, games, creative and recreational activities in a safe and secure environment that is managed by our dedicated team of staff and volunteers.

It is a place where young people are known, valued, and supported over time — not as problems to be fixed, but as people with potential. We also offer a range of additional support, information, advice, and guidance to support young people to achieve their potential in education and help to prevent exclusion.

An ambitious £3m refurbishment of our historic buildings, and home since 1950, was completed recently to give the youth work team all that they need to serve the young people of the area into and beyond the second half of 2020s.

This has enhanced an already exceptional range of flexible venue spaces which we let during the daytime to theatre companies and businesses. This commercial activity contributes crucial income to support our work with young people.

What you’ll bring to Alford House

• Experience of income generation (lettings, grants etc)
• Experience of managing buildings/facilities including responsibility for maintenance, contractors, Health and Safety and regulatory compliance
• Experience with and good understanding of financial management, including budget monitoring, management and year end accounts and working with external accountants, bookkeepers and payroll.
• Experience with QuickBooks, Xero or similar.
• A proactive, hands on and practical working style, able to work independently in resource-limited settings
• Reliability and thoroughness, able to identify problems early and escalate appropriately
• Excellent interpersonal skills, collaborative, able to build effective working relationships with a wide range of people (trustees, staff, contractors and lettings clients)
• The ability to prioritise effectively and manage multiple workstreams simultaneously
• IT literacy, skilled with MS office and able to assess and implement new systems
• Demonstrable commitment to, effective safeguarding of children and young people, equality of opportunity and to creating an inclusive work environment

What Alford House can offer you

• Salary £25,000 (Full time equivalent £50,000)
• 18 hours per week worked over 2.5 days
• 15 days leave (Full time equivalent 30 days) plus statutory holidays
• Employer contribution of 5% into Alford House pension scheme

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Alford House!

If you would like a call to discuss the role in more detail, please email Bryan at Eastside People to arrange a conversation. Having a call of this kind will not influence the success or otherwise of your application.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

What’s next – how do I apply for the Operations Manager role?

Eastside People is supporting Alford House in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover:

• Your interest in the Operations Manager role and, Alford House
• Having read the information pack, the relevant experience and skills you would bring to this role (paid work, study, community/voluntary work etc)

You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

The closing date for applications is Thurs 30th April 2026. Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview with Alford House on week commencing 4th May 2026.

Alford House believes in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Norwich.

Location: IntoUniversity Norwich
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 13th April 2026
Start date: As soon as possible, to be agreed directly with the successful candidate

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Responsible for managing the Association's approach to high-quality, evidence-based patient information and meaningful patient involvement.  A core aspect of the role is overseeing and maintaing compliance with the PIF TICK quality mark, ensuring that all patient information meets the PIF TICK principles and demonstrates best practice in co-production, accesibiility and governance.  You will work closely with the BAUS Trustee for Patient and Public Involvement, the Chair of the BAUS Patient Information Reader Panel, independent medical education providers and the BAUS Clinical Sections to ensure that a robust framework is in place for the creation and review of BAUS patient information.

We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.

Applying for the Posts 

This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.  

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.  

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.

As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.

What you’ll do:

• Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
• Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
• Use data, feedback and insight to continuously evaluate effectiveness and drive improvement 

What you’ll bring:

• Experience leading operational teams and improving processes in a structured, pragmatic way
• Confidence managing multiple priorities, using data and insight to inform decisions
• Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
• A commitment to quality, continuous improvement, equality, diversity and excellent customer service
• The ability to work autonomously while collaborating effectively across teams and organisations.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care. 

Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 7 and 8 May 2026

Information Security Manager

£55,000 per annum

37 hours per week

Farnham, Surrey, with opportunity for hybrid working.  Cross site working required.
 

About us

Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.

We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later.  Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.   

This is not a purely technical or policy focused role.  It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.  

This is a key role at an important point for the organisation.  It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.

The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.

Key Responsibilities of the Information Security Manager will include:

• Leading our approach to cyber security, risk management, and incident response
• Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT
• Identifying and managing risks across systems, processes, and suppliers
• Supporting teams to understand and apply good security practice in real-world situations
• Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset
• Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight
• Building awareness and confidence across the organisation through training and engagement
• Ensuring security is built into new systems, projects, and supplier relationships from the outset

• Develop and deliver engaging information security training and awareness campaigns
• Promote a positive, non-blame culture where people feel confident to report incidents or concerns
• Provide practical advice that helps teams make secure choices in day-to-day work
• Act as a visible and approachable subject matter expert across the organisation

About the candidate

Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance.  They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level.  They should demonstrate:

• Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response
• Experience in applying that knowledge to real world risk management, not just theoretical controls
• Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT
• Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences
• Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums
• An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done
• Strong focus on behaviour and culture, not just controls and policy
• Able to challenge constructively while helping teams find workable solutions
• Comfortable influencing across teams and building trusted relationships

Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.

Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.

We Offer:

Excellent Benefits

• · Six weeks paid holiday plus public holidays
• · Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• · Health Cash Plan Scheme
• · Employee Assistance Programme
• · Staff Benefit Scheme
• · Blue Light Discount Card

Career Development

• Leadership Development
• Skill Development, Project-Based Learning and Diverse training courses
• Apprenticeships
• Coaching
• Cross Departmental Projects

A Great Place to Work

• ·Equal Opportunities employer
• ·Flexible working
• ·Supportive colleagues
• ·97% of our staff are proud to work for Phyllis Tuckwell*

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

Interested?

If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you.  For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation.  If you have any questions about the recruitment process, contact HR.

 
Closing date for receipt of applications: 10th May 2026. 

Interviews to be held week commencing 1st June 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a standard Disclosure and Barring Service check.