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Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

Are you an influential leader looking for a new challenge? Would you like the opportunity to take a leading charity through the next exciting phase of its remarkable journey?

Harrogate Neighbours exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from residential care (at their homes in Starbeck and Boroughbridge) to meals on wheels in the community to The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.

We have a career defining opportunity for a new CEO to lead this organisation, and community, and in doing so inspire and transform lives across the region!

The Role

The CEO will be accountable to the talented and committed Board of Trustees and be responsible for the overall strategic management, leadership, and development of Harrogate Neighbours. Duties will include:

• Ensuring the development and implementation of integrated strategies across care, housing, operations, finance, marketing and communications, human resources and workforce, information management and technology, estates and performance monitoring, management and reporting.
• Providing overall leadership for Harrogate Neighbours in line with the vision, mission and values agreed by the Board of Trustees.
• Providing strategic leadership for fundraising and income diversification, ensuring the organisation has a sustainable and mixed portfolio of income.
• Developing and maintaining positive collaborative partnership arrangements with commissioners, local authorities, local communities, MPs, the voluntary sector, communities and other key partners and stakeholders.
• Overseeing the financial processes for the organisation and leading delivery of the agreed budgets.

The Person

We are looking for a visionary leader - a creative, charismatic and influential individual who is passionate about the values, ethos and mission of the charity! The skills and experience we are looking for include:

• A demonstrable track record of working in a senior strategic leadership role
• Evidence of working with senior leaders and board members to ensure strong and effective financial management
• Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders
• Strong and clear communication skills with an ability to lead internally, and also deliver messages to a variety of audiences externally.

This is a truly wonderful opportunity to lead a fantastic charity where you will directly influence the landscape for the communities across the Harrogate region, for the future. As CEO of Harrogate Neighbours, you will be leading a financially stable organisation with a strong board and talented staff team. The charity also promotes a supportive culture, has a generous pension scheme, offers a variety of wellbeing initiatives, 6.6 weeks annual leave and a range of additional benefits (including Blue Light Card and paid for massages!).

If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 27th February.

First stage interviews have been scheduled for Friday 20th March, and second stage interviews will be on 25th, 26th and 27th March 2026.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed Term Contract until July 2027

About the role

As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Creative approach to solving problems
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd February 2026 at 23:59

Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Join Our Team!

Crohn’s and Colitis UK has an exciting opportunity for a Trusts Officer to join our team. In this role you’ll play a key part in growing our income from charitable trusts and foundations, inspiring long-term support and generating sustainable funding.  If this sounds like a good fit for your skills and experience, then we’d love to hear from you! 

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 and beyond, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

Reporting to the Trusts Manager, the postholder will be responsible for maximizing income from Charitable Trusts and Foundations, building and nurturing elationships and inspiring long-term support and sustainable income in line with the organisational strategy.

About You

This is a great role for someone with previous experience of Trust Fundraising. You’ll have first class communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you’ll need to channel your creative skills to develop exciting stewardship plans.

In this role you will need:

· Previous experience of Trust Fundraising with a strong track record of success and meeting targets

· Excellent writing skills, with the ability to take complex material and translate into visually appealing proposals.

· Experience of organising or helping to organise stewardship events.

· Experience of working with CRM databases.

· Target driven with experience of budgeting and financial management

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition there will be a requirement to attend team and donor meetings in person as required.

Benefits

25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days

Salary Sacrifice Pension scheme

Flexible working options

Enhanced maternity, adoption and paternity pay

24/7 Employee Assistance Programme

Wellbeing programme

Interest free loan for season tickets

Cycle to work scheme

Free parking and secure bike locks

Training and development financial support and/or study leave

Performance review and development scheme

This is a senior, trusted role at the heart of the organisation, responsible for the smooth running of the CEO and Executive Office and for providing high quality governance and administrative support to our Boards and committees. Working closely with the Co Chief Executives, the role supports strategic delivery, organisational planning and cross organisational projects, while also playing an important part in shaping how we work together as a values led organisation.

Based in Covent Garden, the role would suit someone with experience of working within a senior executive or private office environment who brings sound judgement, discretion and a collaborative approach. A background in theatre is not essential, but an appreciation of the social and cultural value of the arts and a commitment to equality, diversity and inclusion are important.

For full details of the role, please see the job pack. 

About Friends of Ibba Girls School (FIGS) 

Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff. 

The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan. 

FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities. 

The Role 

This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.

The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends. 

FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective. 

While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School. 

The staff team currently consists of: 

• Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management 

• Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions 

Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School. 

This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally. 

The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility. 

Key Responsibilities 

Fundraising and Communications 

•  Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports. 

• Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal). 

• Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications

• Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters 

• Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events. 

• Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content. 

• Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy. 

• Ambassadorship: Represent FIGS positively in communications and at events. 

Administration and Fundraising Support 

• Database and record maintenance: Update CRM and administrative records. 

• Administrative support for campaigns and events: Help coordinate fundraising activities and materials. 

• Communications materials coordination: Maintain photo/video archive, collateral, and documentation. 

• Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications. 

• Trustee and volunteer support: Practical arrangements for events and supporter engagement. 

• Support Head of Fundraising and Communications with monthly fundraising and communications reports

• Gift Aid and basic financial support (future): Assist with processing if needed. 

• Team meetings: Prepare for and attend weekly online meetings. 

And other duties from time to time as set out by the line manager.

Person Specification 

Essential

• Experience in fundraising, communications, charity administration or a closely related role. 

• Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills. 

• Strong written communication skills, with the ability to write clearly and engagingly for different audiences. 

• Excellent organisational and administrative skills, with strong attention to detail. 

• Confidence in using databases/CRMs, email marketing platforms and standard office software. 

• Understanding of, or willingness to learn, GDPR and good practice in supporter data management. 

• Ability to work independently from home and manage competing priorities. 

• UK-based, with the ability and willingness to travel to events across the UK. 

• Commitment to FIGS’ values and to the importance of girls’ education. 

Desirable 

• Experience supporting or delivering digital fundraising campaigns. 

• Experience of fundraising in a small charity environment. 

• Experience of video editing for communications purposes. 

• Experience supporting events (online or in-person). 

• Experience managing or contributing to websites and social media for an organisation. 

• Familiarity with Gift Aid processes.

Equality, Diversity and Inclusion 

FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.

 

How to Apply 

To apply, please submit: 

• A CV 

• A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work. 

Please also include details of two referees. 

Applications should be submitted via Charity Jobs. Interviews will be held remotely. 

• Application Deadline: February 23rd

• First round interviews: WC March 2nd

• Second round of interviews:  WC March 9th

Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. We are looking to expand our impactful welfare rights advice service and an exciting opportunity has arisen to join the team.

You would be working with our Professional Services/Welfare Rights Manager to advise our members on their welfare rights.  You would also work closely with our National Support Service Team who provide a listening ear and advice on living with myasthenia for our members as they navigate their diagnosis and live with the condition.

We are looking for someone with at least 2 years' recent experience of providing in-depth advice on welfare benefits, housing, employment law and other enquiry areas.  You must be genuinely motivated by our cause and keen to make a difference to those living with a chronic illness and their families and carers.  It is an exciting time to be part of the charity, with a new CEO and a new national growth strategy. 

If you are interested in this role, we would be delighted to hear from you!  Please get in touch with Charlie Adams, Professional Services/Welfare Rights Manager if you would like to discuss the position and hear more about our charity.  Our contact details are on our website. 

The role 

As Welfare Rights Adviser, you will support our Professional Services/Welfare Rights Manager in delivering advice to members of myaware via telephone, email, Teams and Zoom channels.  You will provide detailed benefit checks and advice and support with disability benefit applications, supersessions, reviews and mandatory reconsiderations/appeals.  You will also advise on employment law, including the Equality Act and right to reasonable adjustments at work, driving and transport, heath and social care, housing rights, grants and utility discounts.  You will provide initial advice and signposting for other areas.such as financial advice and immigration queries.

You will also be required to support Zoom sessions for members, create social media posts, write newsletter content and support our research and campaigning work.

About you 

We require someone with a background of welfare rights advice who is compassionate, non-judgmental and who can listen and communicate to a high standard. This role is for someone who is a team player, with a commitment to providing an excellent service to all members, no matter who they are and what their background. You must be able to give and receive feedback sensitively and objectively, while maintaining professionalism and an awareness of appropriate boundaries with members. 

Who are we? 

Myaware is the only myasthenia charity in the UK.The myasthenias are a group of neuromuscular conditions. They are rare but can affect anyone, regardless of age, gender or ethnicity.  Myasthenia Gravis, Ocular Myasthenia and Lambert-Eaton Myasthenic Syndrome (LEMS) are autoimmune conditions whereas Congenital Myasthenic Syndrome (CMS) is an inherited genetic condition.It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families and offer advice and tips for living with the condition.  Members of myaware have full access to a wide range of support services and events including our welfare rights service.

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.  We campaign for better medical services for people with myasthenia and work to inform medical professionals.

Benefits 

• Generous holiday allowance 

• Perkbox account (global benefits and rewards platform) 

• Group Life Assurance after 6 months of service

• NEST workplace pension scheme 

• Investment in your personal and professional development 

• Annual salary review 

Candidates should submit their CV and a tailored cover letter.  The letter should give examples of how you meet each of the criteria of the person specification (see attached document) and what you feel you would bring to this role. 

Please note: no applications will be accepted without a tailored cover letter. 

Applications close at 23.30 on Sunday 8th February 2026

Interview dates: week beginning 16th February 2026

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware. 

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time. 

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.

We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.

This post is funded externally and is therefore offered on a fixed-term contract for one year.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.

Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#digital #innovation #project #engagement

The Fundraising Officer will play a key role in the Fundraising and Communications team driving income from Events & Community as well as assisting with wider income generation and supporter care activities.

We are a small but mighy team at Doctors of the World UK. Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. As well as running medical programmes across the globe we also support people excluded from healthcare in the UK and advocate for their rights. 

Interviews will be held on Friday 20th February.

This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.

About St Petrock’s (Exeter) Ltd:  St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.

About the role:  You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.

You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.

Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.

To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post..  (These can also be emailed to us following the details in the pack). 

Closing date for applications: Monday 16th February 2026 at 9am

Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).

St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.

Marketing & Communications Officer

Location: Central London

Salary: £30,000 per annum plus London Weighting

Contract Type: Permanent, full-time, office based with some travel out of the office base

The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.

Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.

This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.

Responsibilities

Content & Campaigns

• Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
• Create photo and video content.
• Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
• Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
• Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
• Internal Business Partnering
• Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
• Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
• Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
• Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.

Digital Marketing

• Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
• Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
• Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
• Assist in the creation and delivery of paid digital activity (social and search).
• Ensure all communications adhere to accessibility and inclusion best practice.
• Media & PR
• Support media monitoring and maintain up-to-date media contact lists.
• Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
• Help identify and prepare case studies, photography, and spokespeople for press opportunities.

Brand & Internal Communications

• Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
• Support colleagues to apply the brand effectively in their own materials and communications.
• Contribute to internal communications such as newsletters, intranet content and staff updates.

Events & Partnerships

• Assist in the planning and delivery of events, exhibitions, and partnership activations.
• Liaise with suppliers, freelancers, and creative agencies when required.
• Monitoring & Evaluation
• Track KPIs and engagement data, compiling regular reports on digital and media performance.
• Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.

Person Specification

Experience & Skills

• Significant experience in marketing, communications, or/and PR
• Excellent written and verbal communication skills, with a flair for storytelling.
• Proven ability to manage relationships and provide high-quality support to internal stakeholders.
• Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
• Experience producing accessible and engaging content for digital and print channels.
• Organised and proactive, able to manage multiple projects and deadlines.
• Commitment to equality, inclusion, and Deafblind UK’s mission.
• Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
• Some experience with design tools (Canva, Adobe Creative Suite, or similar).

Personal Attributes

• Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
• Creative, curious, and adaptable, a self-starter who thrives in a small team.
• Passionate about making communications more inclusive and impactful.
• Positive, resilient, and solutions-focused.
• Commitment to our organisational values.

Closing Date: Monday 16th February

Final Panel Interviews: Wednesday 25th February

To Apply

If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

Age International is dedicated to supporting older people living in the most challenging circumstances. As part of the Age UK Group and the UK member of the HelpAge global network, we champion healthy ageing, tackle ageism, deliver age inclusive humanitarian aid, and advocate for income security later in life.

We're looking for a driven Direct Marketing Manager - Acquisition on a 12-month fixed term contract to lead our donor recruitment programme and inspire the UK public to support our life changing work for the first time.

This is a rare opportunity to shape the full acquisition journey across multiple channels while contributing directly to major emergency responses through Disasters Emergency Committee (DEC) appeals.

This is a hands on role in a small, passionate team, with the space to innovate and directly influence our future supporter programme.

We offer hybrid working, with a minimum of one day a week in our London office (including one Thursday of the month for our Age International 'all-staff' days).

Please note that our core working days are Tuesdays, Wednesdays and Thursdays.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Proven successful experience in a direct marketing role. (A, I)
* Delivered and managed effective direct marketing campaigns. (A, I)
* Worked across a variety of offline and online direct marketing channels. (A, I)
* Experience working with a supporter or customer database (A, I)
* Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. (A, I)
* Experience of following internal processes, recognising potential improvements and implementing them. (I)
* Experience of line management and performance management (A, I)

Skills and knowledge
* Confident in using databases and digital reporting tools such as Google Analytics. (A, I)
* Strong numerical and analytical skills. (A, I)
* Creative process management, from creative briefing through to production. (I, T)
* Excellent project management and prioritisation skills; able to work to tight deadlines and under pressure. (I)
* Excellent written English skills with good attention to detail, including ability to review copy for accuracy and compliance. (A, I, P, T)

Personal attributes
* Excellent communication and interpersonal skills with the ability to work with people at all levels. (I)
* Share the charity's values. (I)
* Flexible team player, willing to get stuck in. (I)
* Willingness to learn new skills and implement them within your role. (I)

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience of working in a direct marketing role within a charity. (A, I)
* Experience of working through an innovation process. (A, I)

Skills and Knowledge

* Working knowledge of email and CMS platforms (DotDigital, Episerver). (A, I)
* Used collaborative digital platforms such as MS Teams, Trello. (I)

Personal attributes

* An interest in international development and humanitarian work. (I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Role description, January 2026 

Reports to: Senior Consultancy and Training Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE,                               hybrid 

Status, hours:    Permanent, full-time – 35 hours p/w 

Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary

The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.  

We will aim to get back to you by: 13 February 2026.All applicants will receive a response.  

Interviews: Wednesday 18th February (please save the date!)