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Marketing & Communications Manager - Churchmarketplace (CMP)

Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
                   and 22nd April for final stage (in person/in Derby)

Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?

We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
 

About the Role

As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.

With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.

This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
 

Why Join CMP?

• You'll be joining a small, passionate and mission-focused team of 4, working to deliver best value, sustainability and ethical purchasing in alignment with Catholic social teaching.
• You'll have the freedom to innovate, the support to grow, and the chance to make a meaningful contribution to thousands of Catholic organisations across the UK.
• You will benefit from being home-based, working flexibility within a friendly, supportive and nurturing working culture.

What You'll Be Doing

• Leading targeted, multi-channel marketing campaigns across email, social media, website and events
• Strengthening engagement and retention across CMP's member schools, parishes, dioceses and suppliers
• Managing CMP's digital presence - including CRM optimisation, website development and platform alignment
• Creating and scheduling high-quality content across multiple channels (via Buffer), including CMP and IFM platforms.
• Overseeing newsletters, website updates, social media, and campaign materials with a consistent tone of voice
• Building strong relationships with suppliers, diocesan communications teams and the Catholic Education Service
• Tracking, analysing and reporting on campaign performance, engagement and ROI to inform senior-level decisions.
• Managing multiple projects and deadlines while maintaining accurate marketing data and high-quality output

We're Looking for Someone Who Is:

• Understanding that although Manager by title, this is a stand-alone position, so an appetite to be hands on regarding day-day to delivery of the mar/coms function is essential.
• Experienced in marketing or communications, with experience in similar role and involvement in campaign planning and delivery.
• A strong writer and communicator, able to tailor tone for different audiences
• Skilled in using marketing tools such as Mailchimp, Canva and CRM systems, with the ability to produce both digital and print collateral
• Data-driven, with the ability to analyse performance and apply insights
• Exceptionally organised, proactive and able to manage competing priorities in a remote environment
• Collaborative and personable, with strong relationship-building skills across internal teams and external partners
• Sympathetic to the mission and ethos of the Catholic Church, however you don't need to be a practicing Catholic.
• Experience working within procurement environments, digital transformation projects, or the education/charity sectors would be an advantage.

At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.

Harris Hill is delighted to be working with Pennies to recruit a Content Marketing Manager for a maternity cover contract. This is a key role in the Marketing and Charities team, acting as the lead content and creative specialist,shaping campaigns, storytelling and brand presence to grow awareness and showcase Pennies’ impact.

You’ll take ownership of Pennies’ overall content strategy and delivery across all channels, digital and offline channels, including social, web and media relations, leading both strategy and hands-on delivery.

Key responsibilities include:

• Leading content strategy and managing the content calendar
• Creating and delivering multi-channel campaigns and creative assets
• Overseeing digital channels, including website and social
• Acting as brand guardian across all content and communications
• Using data and insights to optimise performance

We’re looking for:

• Proven experience in content marketing, from strategy, planning to execution
• Strong creative and copywriting skills
• Strong hands-on design skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Experience across digital, social and campaign delivery
• Experience with website and email management tools including WordPress, Mailchimp and Eventbrite.
• Strong understanding of multi-channel marketing, including digital, print, and in-store (desirable).
• A proactive, collaborative approach and passion for purpose-driven work

Join an award-winning charity using technology to make giving simple and impactful. Pennies provide an environment where you can innovate, test and learn.

• 12 month maternity cover contract, starting end of May/ early June 2026.
• Full-time hours.
• Hybrid working – 2 days in the office, 3 days working from home. The office is in the City of London.
• Salary £42,000- £44,000
• 28 days annual leave, plus bank holidays. Regular team off-site days and social activities. Fantastic personal and professional development opportunities. Access to working with influential leaders.

Closing date: 9am Tuesday 7^th April. Please apply now for more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.

This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.

2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.

3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.

4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.

5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.

6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.

7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.

8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.

9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.

Support legacy marketing activity in partnership with the Legacy Administration team.

KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES

Applicants for this position should be able to satisfy the following criteria:

Essential:

• Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
• Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
• Experience managing significant income and expenditure budgets.
• Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
• Strong creative judgement and ability to guide external agencies.
• Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
• Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
• Strong numeracy skills and confidence working with financial and supporter datasets.
• Excellent attention to detail, written and verbal communication, and competent IT skills.
• A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
• A genuine commitment to the values and mission of The Gurkha Welfare Trust.

Desirable:

• A relevant degree or recognised fundraising qualification (or equivalent practical experience).
• Extensive experience in an Individual Giving or similar fundraising role.
• Experience managing external agencies and overseeing creative, print, and production processes.
• Experience of mail or telephone acquisition campaigns and testing new fundraising channels.

Experience using CRM systems, particularly Access or similar platforms.

We’re looking for a Stories and Content Officer to join our team

Salary: Circa £32,000

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. Working hours can be adapted for the right candidate.  

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

We’re looking for a talented storyteller to join our team; to create compelling content that brings human experiences to life and connects meaningfully with our audiences. You’ll lead on interviewing and capturing powerful, real-life stories with empathy and respect, translating complex topics into clear, engaging narratives.

Working across a range of marketing and communications channels, you’ll produce high-quality copy for websites, social media, and media releases, tailoring content to platforms such as Instagram, YouTube, Facebook, LinkedIn and TikTok. You’ll also collaborate with and manage external creatives, including photographers, videographers and copywriters.

With excellent editorial judgement, you’ll identify stories that align with our mission and resonate with diverse audiences. Highly organised and collaborative, you’ll manage projects to deadline while maintaining professionalism, confidentiality and sensitivity at all times.

This is a rewarding opportunity to use your creativity and compassion to make a genuine impact. We encourage applications from candidates at all stages of their careers, including those who meet the criteria but may be in an unrelated role at present, or those returning to the workplace after a break.

Who are we? 

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We fund discovery research into any type of cancer, anywhere in the world. Discovery research is the critical first stage of the research journey, creating a pipeline for future breakthroughs. By funding it, we can transform our understanding of how cancer works and start new cures, because no one should lose a loved one too soon.

Our vision is of a day when no life is cut short by cancer. Anyone that shares that vision and helps bring forward lifesaving breakthroughs – including our staff, supporters, and the researchers we fund – is a Curestarter. Are you?

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably because our team members are at the heart of everything we do to start new cancer cures around the world.

To help start new cancer cures and save lives, we are looking for a Stories and Content Officer to join the busy Marketing and Fundraising team at Worldwide Cancer Research, to help the charity run its multi-million-pound funding programme for discovery cancer research.

Development Manager (Individual Giving & Major Donors)

David Shepherd Wildlife Foundation | Shalford, Surrey (Hybrid)
Salary: £40,000–£45,000, dependant on experience

David Shepherd Wildlife Foundation (DSWF) is seeking an experienced and relationship‑driven Development Manager to lead our individual giving and major donor fundraising. This is a pivotal role within a conservation charity dedicated to protecting endangered species across Africa and Asia.

As our Development Manager, you will:

• Shape and deliver strategies for major donors, mid‑level giving, regular giving, adoption programmes and campaign‑led appeals
• Cultivate and steward high‑value donors through personalised engagement
• Oversee donor journeys and ensure an exceptional supporter experience
• Provide strategic leadership for key fundraising events
• Work closely with colleagues across Conservation, Education, Art, Marketing and Finance
• Line manage a Development Executive and play a key role in developing a coordinated, high‑performing fundraising team

We’re looking for someone with:
✔ Proven success in major donor / high‑value individual fundraising
✔ Strong relationship‑building and communication skills
✔ Experience developing donor journeys and direct marketing appeals
✔ Confidence working with senior stakeholders
✔ Passion for wildlife conservation and DSWF’s mission

Why join us?
You’ll be part of a small, committed team making a tangible impact on global wildlife protection. We have invested over £14 million into frontline conservation since 1984 and continue to drive meaningful change through anti-wildlife crime initiatives, education and the power of art.

Role details:

• Hybrid (home + 2 days/week in Shalford, Surrey)
• Full time, 35 hrs/week
• 25 days holiday + bank holidays + extra days at Christmas
• Pension + Employee Assistance Programme
• Start date: As soon as possible

How to apply:
Send your CV and a cover letter (no longer than two pages) by email by midday, Monday 20th April.

We welcome applications from all backgrounds, particularly those underrepresented in conservation and the arts.

Fundraising and Marketing Administrator (known internally as Awards and Partnerships Coordinator)

Location: Hybrid (minimum 1 day per week in our office in Redditch, Worcestershire)

Employment Type: Part-Time; Permanent; 16 hours per week (flexible working considered and to be agreed with Line Manager)

Salary: £28,000 – £30,000 per annum (pro-rata, dependent on experience)

Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.

The Role

To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners.

The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities.

Person Profile

This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload.

Main Responsibilities

Cavell Star Awards Administration:

• Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment.
• Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner.
• Communicate with nominators, recipients, and partners to ensure an exceptional experience.
• Maintain accurate nomination records and provide regular reports on activity and outcomes.
• Liaise with suppliers and external partners regarding award materials and distribution.
• Ensure all nomination data is recorded accurately and kept up to date in internal systems.

Fundraising and Marketing Support:

• Support fundraising and marketing campaigns with logistical tasks.
• Maintain supporter and donor data within the CRM, ensuring accurate records.
• Assist with the production and distribution of fundraising materials and communications to supporters.
• Support event logistics, booking arrangements, and post-event follow-ups.
• Respond to fundraising and marketing enquiries by email and phone.
• Support donor stewardship activities, including thank you communications and recognition initiatives.
• Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency.
• Coordinate meetings with partners and supporters, including scheduling and sending invitations.

General Administrative and Cross-Team Support:

• Provide day-to-day administrative support to colleagues across the organisation.
• Assist with data entry, data cleansing, and routine database maintenance.
• Support the management of shared inboxes, ensuring queries are responded to or directed appropriately.
• Follow established processes and procedures to ensure consistency and accuracy in all tasks.

Person Specification

Skills, Knowledge and Experience

Essential:

• Ability to adapt approach and communication style to suit the audience.
• Experience of supporting colleagues to achieve shared goals.
• Excellent attention to detail and accuracy in data entry and record keeping.
• Strong organisational and time management skills with ability to prioritise effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience working with CRM systems or databases.
• Strong written and verbal communication skills.
• Ability to handle confidential information sensitively and appropriately.

Desirable:

• Experience working within a charity or healthcare-related organisation.
• Knowledge of fundraising, marketing or event administration.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application process:

• Please click on the 'Apply' button to download the full job pack.
• Submit your CV and Cover Letter by 12pm on Thursday, 9th of April.

Your Cover Letter should include:

• Your notice period.
• Your preferred working hours.
• Why you’re interested in working for Cavell.
• Your relevant administrative experience.

For candidates who are shortlisted for interview, this will be held remotely on 20th of April and 22nd of April. There will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.

At the Crafts Council we champion craft and the people who make it.

As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.

This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.

The Role

The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.

We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.

Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:

· how we position craft nationally and internationally

· how we grow and engage our audiences

· how we strengthen our influence across the cultural and creative sectors

You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.

We’re looking for someone who:

• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector

Why join us?

This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.

You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.

We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.

Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.

Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:

£39,000 - £42,000 gross per annum based on part-time working 3 days per week,

£52,000- £56,000 gross per annum based on part-time working 4 days per week.

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

Prospectus is delighted to be supporting a national health charity in the search for a Individual Giving Officer to join their growing team. 

This is the only national charity supporting people living with lupus and those who care for them. They hold an ambition for a world where people with lupus can live full and active lives. This organisation works hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively. 

As the Individual Giving Officer, you will be responsible for supporting fundraising through individual donors including members and reoccuring donors. It will focus on enhancing supporter journeys, building long-term relationships through effective campaigns, stewardship and data-drive engagment. 

This person will have some experience across individual giving and have worked on delivering individual giving fundraising campaigns before. Ideally this person will have digital and email marketing experience and be an excellent communicator. 

This is a permanent part-time role orf 21 hours and offering a salary of £35,000 FTE per annum. This role is remote with occasional travel to London. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.

About the role:

Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.

The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.

About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.

You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.

Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online

Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

We are recruiting for a Temporary Direct marketing Lead for a medical support charity. You will plan, deliver and optimise integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters, acquiring new donors, increasing the value of existing ones, and maximising return on investment.

Hybrid working - 3 days per week in the office (Wednesday). The role is 3 to 6 months and you need to be able to start immediately !

The Role
Lead the planning, development and delivery of integrated direct marketing campaigns designed to generate income and grow the Charity's supporter base.
Manage end-to-end delivery of appeals and fundraising communications across multiple channels, including direct mail, email, digital advertising, phone, and social media.
Develop compelling direct response propositions and campaign messaging that inspire supporters
Oversee the production and delivery of key campaigns including seasonal appeals, regular giving recruitment, lottery promotion, reactivation campaigns and donor stewardship communications.
Monitor, analyse and evaluate campaign performance against agreed targets, including income, response rates, conversion and return on investment.
Work with Data & Insights to refine audience targeting and segmentation to maximise campaign effectiveness and future campaign planning.
Manage internal and external relationships, including MarComms, Finance, Data & Insight, and third- party suppliers.
Develop and optimise direct marketing journeys that support supporter acquisition, conversion, retention, upgrade and reactivation.
Strategy, Planning and Budget Management
Data, Insight & Reporting

The Candidate
Proven experience delivering individual giving, direct marketing and individual giving campaigns with end-to- end responsibility.
Demonstrable experience of designing and implementing effective Supporter or donor journeys that improve retention and engagement.
Strong understanding of direct marketing principles across both offline and digital channels.
Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis.
Experience managing third-party suppliers and working collaboratively with internal teams.
Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment
Demonstrable experience designing or optimising supporter or donor journeys that improve retention, engagement and lifetime value.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for an interim Social Media Officer to lead on engagement with our online communities. This is an exciting 12 month opportunity to shape the social media presence for Samaritans across a range of channels and join a high performing team.​

In this role you’ll monitor and respond to a wide range of enquiries over our social media platforms. You will be responding to those who have used our services or are struggling with their mental health, so the ability to communicate with sensitivity and empathy is key.​

You'll help colleagues across the organisation feel confident in how they use social media and play a vital role in ensuring our content and conversations reflect our brand and tone of voice. You will develop and maintain social media guidelines and standard response templates, as well as providing training and support when needed.​

You’ll also take the lead with our moderation agency to ensure the safety and wellbeing of our audiences, through quality checking and continuous improvement.​

If you’re an experienced Social Media Officer, who is passionate about meaningful online engagement, then we’d love to hear from you.

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Contract terms:

£31,000 - £33,000 Salary per annum, plus benefits and £1000 on call allowance

12 month fixed term contract (maternity cover)

Full time (35 hours)

We are passionate about flexible working, talk to us about your preferences

Linked to our Ewell (Surrey) office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

• ​Monitor Samaritan’s social media channels, ensuring content is appropriate for audiences
• Develop, maintain and update standard response templates and moderation guidelines
• Provide timely, appropriate responses to a wide range of people engaging with Samaritans over social media
• Develop social Q&As for key campaigns, policy positions and news events in collaboration with other teams
• Provide advice, support, and training to branches and volunteers managing their own communities via social media
• Work closely with our moderation agency, ensuring adequate out of hours coverage and quality check responses
• Analyse audience engagement and feedback to identify trends and areas for improvement

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What you’ll bring:

• ​Experience of working on social media for a cause, campaign or high-profile brand, or in communications or marketing
• Great digital copywriting skills
• Strong understanding of digital marketing channels and techniques
• Experience in responding to a varied range of enquiries via social media
• Creative approach to creating and publishing digital content
• Ability to communicate sensitively, particularly around issues involving mental health and suicide
• Awareness of campaigns, news and trends within the charity sector and social media
• Ability to build strong working relationships with internal and external stakeholders
• Familiarity with Sprout Social (desirable)
• Experience working with volunteers or within the charity sector (desirable)​

See full Job Description and Person Specification 

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply.We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Monday 13th April 2026

Interviews: w/c 20th April

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.

In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.

Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week

The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.

Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.

The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.

In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.

Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.

KEY TASKS OF THE ROLE:

Stewardship

• Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
• Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
• Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
• Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.

Puppy Sponsorship

• Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
• Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
• Promptly action any tasks set via the CRM system.
• Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.

Appeal Data & Fundraising Activity

• Prepare data for Puppy Sponsorship updates and build email communications.
• Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
• Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.

Additional Requirements

• Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
• Conduct yourself in a professional manner at all times.
• Treat all supporter personal information according to GDPR requirements.
• Adhere to the Hearing Dogs Equal Opportunities statement and polices.

You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.

About You

The following attributes are considered essential for the job:

• Qualifications (GCSE equivalent) in Maths and English
• Administration experience, particularly within a customer relationship database (CRM)
• Experience of working in a customer service environment
• IT competency with all Microsoft packages
• Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
• Customer-centric approach to ensure all supporters have the best possible experience of our Charity
• Work well with a range of people
• Recognise and embrace the role in an energetic and positive way
• Approaches the role with a balance of kindness and fairness

The following attributes are considered desirable for the job:

• British Sign Language qualification
• Experience of working with people with Hearing Loss
• Awareness of Hearing Link and Hearing Dog range of services
• Experience of working within the voluntary sector

Please apply by providing your CV and Cover Letter by 10th April 2026.