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Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
Working across digital and offline channels, you will support integrated campaign planning and delivery, contribute to evaluation and insight, and coordinate activity across multiple teams.
This exciting role will tackle complex issues, offering opportunities to work on innovative public-facing campaigns, digital engagement, and translating policy objectives into compelling actions and messages that drive measurable change for people living with, and affected by, dementia.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of campaigns aligned to the charity’s strategic policy objectives.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
· Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
What we are looking for:
· Experience supporting or delivering public-facing campaigns, advocacy or engagement activity
· Understanding of how campaigns can influence decision-makers and public opinion.
· Experience of digital campaigning or supporter mobilisation
· Experience of working collaboratively with colleagues across different teams
· Experience of building positive relationships with supporters, stakeholders or partners
· Excellent written and verbal communication skills, with the ability to adapt messages for different audiences
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· Ability to work both independently and collaboratively within a team.
· IT literate, with experience using Microsoft Office and digital tools
· Commitment to the charity’s vision, mission and values
· Proactive, flexible and solution-focused approach to work
· Strong team player with the ability to use initiative
· Willingness to learn and adapt in a fast-moving environment
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events)
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
The client requests no contact from agencies or media sales.
We are looking for a Supporter Retention Fundraiser to manage direct response fundraising campaigns that inspire supporter loyalty and maximise lifetime value.
What you'll do
- Be hands-on planning & implementing fundraising campaigns using direct mail, email and telephone, building relationships with our supporters.
- Pay close attention to results, managing campaigns actively and identifying directions for future improvement.
- Work as part of our Supporter Retention team and the wider fundraising and marketing communications functions to ensure consistency & quality across customer experience.
- Grow an understanding of why people support the National Deaf Children's Society and use that to identify testing and learning opportunities.
- Make use of your colleagues and opportunities in the sector to enhance your skills and impact.
What you'll need
- Experience of managing direct mail, telephone and/or email campaigns from brief to delivery
- Commitment to customer loyalty and supporter experience
- Knowledge of key legal and compliance issues related to the role e.g. GDPR
- Able to understand and dig into campaign results in order to find directions for improvement and innovation
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.
At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.
As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.
What you’ll do:
- Manage multiple inboxes and respond to enquiries with clarity and professionalism
- Coordinate diaries and support Officers and senior staff with meeting arrangements
- Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
- Support the smooth delivery of audits, guidance projects, consultations, and online events
- Help maintain accurate records, update website content, and ensure processes run seamlessly
- Juggle competing priorities while keeping a cool head and an eye for detail
What you’ll need
- Highly organised, adaptable, and comfortable managing multiple tasks at once
- Confident communicating with a wide range of stakeholders by email and in meetings
- Skilled in using Microsoft Office applications
- Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
- Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients
By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is a key role at Southwark Cathedral supporting the Dean and the Sub-Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral. The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.
Start date: Immediate
Salary: £32,250
Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at early morning or evening meetings and events.
How to apply: Please complete the application form on the Church of England Pathways website
Closing date: 11:59pm Thursday 29th January 2026
Interviews: Tuesday 10th February and Wednesday 11th February 2026
Main Duties and Responsibilities
For the Dean
- Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
- Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
- Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
- Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
- Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
- Set up meetings including room set up and refreshment provision as required;
- Assist the Dean with the processing of their expenses;
- Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
- Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
- Update the Cathedral database in support of the Dean’s work.
- Provide administrative and practical support for Dean’s events e.g. lectures, receptions and breakfasts with local stakeholders
For the Sub-Dean
- Supporting the Sub-Dean with diary management: making appointments, arranging meetings, and scheduling preaching and other liturgical arrangements;
- Assist with inducting new parishioners: management of database, organising Welcome Evenings etc.;
- Assist with administration relating to the Cathedral’s schools: preparing the liturgical rota, filing and distribution of school clergy admissions forms;
- Other administrative support on an as needed basis
Office Administration
- Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
- Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
- Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
- Ensuring that the staff keep offices, reception area, print room, stationery area, staff kitchen and facilities clean, tidy and supplied;
- Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
- Organising staff social events, outings and meals;
- Providing administrative support on Cathedral projects as and when they arise.
- Ensuring the Cathedral’s First-Aid kits are kept supplied and in date.
General Duties and Expectations
- Provide general administrative assistance in the context of a busy office;
- Support other teams on an ad hoc basis when required;
- Promote the mission, purpose and values of the Cathedral;
- Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented
The client requests no contact from agencies or media sales.
Role outline and purpose
The Senior Individual Giving Manager is responsible for driving forward our Individual Giving Programme, engaging and recruiting supporters across cash, regular giving, and legacy to Trussell through compelling direct marketing activity and stewardship communications across a range of online and offline channels. Responsible for leading on our major appeals, this role sits within a team of fundraising experts and works collaboratively with colleagues across the Together with Trussell programme to create integrated and powerful fundraising campaigns, working to retain and uplift supporters over time to enhance their lifetime value.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Working with the Head of Individual Giving and key stakeholders from across the Together with Trussell programme team, to proactively plan a programme of integrated activities to engage and attract new supporters to Trussel, growing our supporter base and our long-term organisational income.
· To implement that plan across a range of integrated offline and online direct marketing channels.
· Own acquisition KPIs around new cash and RG donors, including mid value recruitment; and legacy lead generation.
· Ensuring that all activity is based within and optimised through high quality marketing and audience insight along with performance data and tracking. To ensure all new supporters are effectively welcomed to the organisation through strong on-boarding journeys and then subsequently and seamlessly stewarded.
· To provide expertise on direct marketing and supporter engagement to the wider programme team and organisation, and to maintain a contemporary and deep knowledge of this field.
· Line management and budget responsibility, ensuring the associated new supporter recruitment budget is effectively spent and controlled.
Person Specification
Technical skills and minimum knowledge:
· Proven and broad experience of direct marketing; online, offline and DRTV
· A strong understanding of GDPR, data protection and fundraising regulation and compliance
· Demonstrates outstanding written and verbal communication skills and ability to analyse complex data and budgets
· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives
· Ability to work through challenges in positive and effective ways
· Exceptional relationships management skills, working with senior leadership and collaboratively across multiple stakeholders and teams
· Strong excel skills and experience of working with CRM, ideally Salesforce, website and analytics, payment gateway and email marketing systems. Experienced in landing page CRO, dashboards and experimentation frameworks
· Leadership experience and line management, including experience of dealing with performance issues
Behaviours and competencies:
· Works collaboratively to maximise integration and effectiveness of activities
· Takes a holistic view of supporter engagement and thinks beyond solely financial supporters and initial supporter recruitment
· Is tenacious, proactive and seeks continuous improvement though test and learn approach
· Demonstrates a commitment to the values of Trussell
The client requests no contact from agencies or media sales.
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW OF ROLE
Beacon is seeking a creative, organised, and digitally savvy Digital Content Officer, whose role will focus on two main areas: delivering day-to-day communications and supporting digital projects.
At the heart of this role is driving engagement with Beacon’s events and projects, strengthening our community connections, and communicating our impact clearly and effectively. You will coordinate content across multiple channels - including social media, email, newsletters, and the Beacon website - and monitor the effectiveness of these communications. This includes writing copy, creating graphics and video content, scheduling and publishing materials, and engaging with the rare disease community on behalf of Beacon. You will also drive promotional and outreach activity, helping connect with patient groups, partners, and wider networks to amplify Beacon’s work.
You will support The Resources Hub (our e-learning platform) by assisting with uploading, formatting, publishing, and updating content. As you grow in the role and depending on your skills and capacity, there may be opportunities to contribute to content development, coordinate volunteers and external partners, or assist with other digital projects, such as podcast production, video series, or multimedia content.
While the focus and direction of your work will stem from ongoing events, projects, and organisational priorities, you will have the opportunity to take ownership of your work and play a key role in driving communications forward. You will collaborate closely with the Digital Resources Manager, COO, and wider Beacon team to gather information, shape messaging, and ensure content is accurate, timely, and aligned with organisational goals.
Working at Beacon
Beacon is a small, close-knit team of 10 people. We are friendly, supportive, and highly collaborative, and we value working closely together. At the same time, in a small organisation, everyone is expected to take responsibility for their work, demonstrate initiative, and confidently manage their day-to-day tasks.
This role is ideal for someone who enjoys working independently, is proactive in keeping work moving, and takes pride in following tasks through to completion, whilst collaborating effectively with colleagues and knowing when to seek input or support.
Training and support will be provided across all of Beacon’s platforms and software, making this an excellent opportunity for someone seeking a junior or early-stage role in digital content in the charity sector.
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MAIN DUTIES AND RESPONSIBILITIES
- Gather information, insights, and key messages from colleagues across the organisation to guide content priorities for communications.
- Draft and schedule social media posts across Beacon’s channels (Instagram, LinkedIn, Facebook) using Hootsuite, ensuring a consistent flow of content.
- Engage with the rare disease community on social media, responding to comments, shares, and messages in Beacon’s voice, and actively interacting with posts from patient groups, partners, and other relevant organisations.
- Facilitate the bi-weekly newsletters on Mailchimp and LinkedIn, including drafting copy, formatting content, and scheduling.
- Liaise with colleagues across the organisation and, where necessary, coordinate input from team members to ensure communications tasks are delivered effectively.
- Support website updates in WordPress and Divi, including uploading news posts, blogs, homepage banners, and other routine page updates, as well as drafting copy as needed.
- Assist with maintaining The Resources Hub by uploading, formatting, publishing, and updating content.
- Create graphics and simple videos using Photoshop/Premier Elements and Canva, using templates initially and gradually developing skills to produce original content, ensuring all visual material aligns with Beacon’s branding guidelines.
- Support promotional and outreach activities, connecting with patient groups, partners, and wider networks to amplify Beacon’s work.
- Monitor the impact of communications on engagement with Beacon’s activities.
- Capture content and provide live updates at key events, including social posts, photos, testimonials, and short videos to engage the community in real time.
- Assist with the preparation of materials in the lead-up to major events and support on-the-day event delivery alongside other team members.
- Provide ad hoc support to projects as required, in line with capacity.
- Attend and represent Beacon at external events.
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PERSON SPECIFICATION
This is a junior or early-stage role in digital content and communications, offering the opportunity to gain hands-on experience across multiple channels in a small, supportive team. We’re looking for someone enthusiastic, proactive, and eager to develop their skills whilst making a real difference at Beacon.
Essential
- Strong written communication skills, with an excellent understanding of the English language, and a keen eye for clear, engaging copy.
- Highly organised, with the ability to manage multiple priorities, timelines, and deadlines.
- Proactive and self-motivated, with the initiative to keep work moving and see tasks through to completion.
- Eager and enthusiastic to learn new software, systems, and digital tools, and willing to develop skills in innovative digital content creation.
- Strong attention to detail and pride in producing high-quality work, with a focus on accuracy, consistency, and fine design elements.
- Adaptable, with the ability to stay focused, resourceful, and effective in a dynamic environment.
- Proficient in internal communication, able to work collaboratively with colleagues and peers.
- Ability to reflect on work, identify opportunities for improvement and enhance processes and outcomes.
- Positive attitude and commitment to contributing to a small team environment where every individual makes a real difference.
- Collaborative and open, engaging in constructive feedback to drive personal and team development.
- A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity.
Desirable
- Experience in digital content creation (copywriting, graphics, or video production) through work, volunteering, or student societies.
- Experience posting or engaging on social media or drafting written content for different audiences.
- Familiarity with charity or not-for-profit environments.
- An understanding of rare diseases, medical science, health charities, or small-organisation dynamics.
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FLEXIBLE WORKING
We offer flexible working practices to support a healthy balance between personal and professional life, including hybrid working and flexible hours. Our hybrid working policy requires staff to be office-based for at least 50% of their working time.
Given the high level of cross-team collaboration involved in the Digital Content Officer role, regular in-person working is particularly important. Following an initial in-person onboarding period, our preference is for this role to be based in the office for at least three days per week on average, to support effective communication and smooth day-to-day working.
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SEE OUR JOB DESCRIPTION FOR A FULL OVERVIEW AND FURTHER INFORMATION ON OUR BENEFITS
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Director of Fundraising and Communications
Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.
Salary:£70,000 (pro-rata for part-time)
Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE
Responsible to:CEO
Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave and bank holidays (FTE pro-rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme.
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?
This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.
Job summary:
You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.
You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.
You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities:
1. Strategic & organisational leadership
- Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
- Provide senior leadership input into organisational planning, impact reporting, and strategic development.
- Manage departmental budgets, forecasting, and performance monitoring.
- Foster a collaborative, values-driven culture and support wider organisational priorities.
2. Fundraising leadership
· Drive sustainable income growth across key fundraising streams:
o Individual giving and regular giving
o Major donors
o Trusts and Foundations
o Corporate partnerships and sponsorships
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- Community and challenge events
- Personally manage selected high-value supporters and partnerships.
- Develop compelling cases for support, pitches, and fundraising campaigns.
- Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
- Maintain compliance with fundraising best practice and regulations.
3. Communications, brand & digital
· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.
- Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.
- Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
- Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
- Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.
- Oversee production of high-quality, tailored content for digital, print, and social channels.
- Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.
5. Campaigns & public engagement
- Lead fundraising, awareness and media campaigns across digital and traditional channels.
- Use data, insights, and analytics to optimise campaign performance and supporter engagement.
6. Other
- Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
- Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
- Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
- Represent the charity externally at events, conferences, and partner meetings.
PERSON SPECIFICATION
Essential experience
- Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
- Proven track record of generating income across multiple fundraising streams.
- Experience leading digital, communications, and/or marketing functions.
- Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
- Demonstrable experience of content creation, audience engagement and strong message creation.
- Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
- Experience managing donor relationships, funder reporting, and high-quality proposals.
- Budget management and strategic planning experience.
- Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.
Essential skills & competencies
- Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
- Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
- Relationship-building ability with donors, partners, media, supporters, and stakeholders.
- Creative and data-driven approach to engagement, marketing, and income generation.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
- Ability to balance strategic leadership with hands-on delivery.
- Strong organisational, planning, and project-management skills.
Personal attributes
- Passion for the work that Overcoming MS does and the communities we serve.
- Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
- Understanding of an organisation with a dispersed, remote team across a wide geography.
- Collaborative, supportive, and able to inspire confidence internally and externally.
- Proactive, solutions-focused, and committed to continuous improvement.
- Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills
- Fully committed to Overcoming MS’s values
Desirable
- Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
We’re looking for a Supporter Care Executive to join our team
Salary: £28,390
Base: Central Edinburgh/hybrid
Hours: Full time and permanent. 35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.
We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.
This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.
As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Media and Communications Manager
Contract: Maternity cover, 1 year from March 2026
Hours: Full time, 35 hours per week
Reports to: Head of Communications
Salary: £40-45k
Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP
Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home
Company Description
PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.
Role Description
This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.
Overall accountability
- To effectively manage all content on PAGB website and microsites
- To effectively manage the PAGB brand and visual identity
- To organise, co-ordinate and support PAGB events
- To manage all aspects of PAGB’s media relations
- To be the first point of contact for all media enquiries
- To effectively market PAGB services, events and training
- To create, manage and oversee creation of PAGB newsletters
- To support internal communications
Key areas of responsibility include:
Website and digital communications
- Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
- Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
- Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
- Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
- Managing the Health and Food Supplements Information Service (HSIS) website
- Managing website and communications data analytics and analysis
Marketing communications
- Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
- Developing and supporting communications via various media e.g. social media, podcasts and video
- Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
- Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
- Organising, coordinating and/or supporting PAGB events as required
- Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
- Writing and managing external award nominations for PAGB, projects or individuals
Media relations
- First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
- Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
- Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
- Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
- Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
- Building, developing and maintaining relationships with PAGB media experts
- Briefing PAGB spokespeople on key messages and organising media training as required
- Producing written briefings for PAGB spokespeople to support press interviews
- Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
- Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
- Building relationships with PAGB members responsible who are responsible for media within their respective companies
- Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system
Media monitoring
- Responsible for relationship with media monitoring service
- Responsible for identifying trends and flagging any areas of concern
- Identifying opportunities for PAGB experts via ResponseSource
- Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics
Brand and design
- Responsible for PAGB’s corporate branding, ensuring correct and consistent use
- Maintaining PAGB brand guidelines and document templates
- Using Photoshop and Canva to undertake basic design tasks inhouse
- Managing relationships with external designers and oversee design and production of corporate publications and documents
Internal Communications
- Responsible for creating and generating content for internal staff newsletter
- Supporting monthly internal communications meetings
- Collaborating with other departments on internal changes, employee initiatives, and sharing company updates
General
- Contributing to the development and delivery of PAGB’s strategy, plans and activity
- Reporting monthly on activity and results to inform regular member value communications
- Ensuring work is produced in line with PAGB tone and brand guidelines
- Staying up to date with new developments and best practice in the media and public affairs fields
- Any other reasonable requests from your line manager or management team
- Occasionally respond to urgent media enquiries outside of normal working hours, where required
Candidates applying should meet the below specifications:
Essential
- Experience of writing and producing engaging content
- Experience of developing and managing websites, ideally using Wordpress
- Experience of writing and producing online content and email newsletters
- Experience of working with the media and liaising with journalists and external stakeholders
- Experience of writing impactful copy, including press releases, comment pieces, and quotes
- Understanding of branding and design principles
- Ability and willingness to work at both a strategic and operational level
Desirable
- Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
- Experience of working in a marketing or communications role
- Understanding of policy environment
Skills
- Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
- A self-starter who can work on their own initiative
- Ability to absorb new and complex information quickly and communicate it effectively
- Excellent written/verbal communication and interpersonal skills
- Good organisational skills and excellent attention to detail
- Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities
The client requests no contact from agencies or media sales.
Location: South West London, with a high level of flexibility to work regularly from home.
(Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Job Type: Full time, 35 hours per week
Salary: £27,000 per annum
Benefits• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*• Additional paternity pay*• Additional sick pay*• *available after probation period passed
About the role
Missing People offers an inspiring programme of events and challenges throughout the year to engage our community and supporters to raise vital funds for our important work. In this exciting role you will be responsible for organising activities that significantly grow the numbers of people getting involved in events and fundraising activities in line with plans. You will be the point of contact and provide excellent stewardship to those brilliant supporters. This will include working sensitively with people with experience of the cause, often to do something positive ‘in hope’ of a missing loved one, and actively inspiring more of them to do so. You will deliver events and community fundraising activity, contributing to budgeting and reporting, organising marketing and promotion activity to meet supporter recruitment targets, delivering supporter journeys to meet fundraising targets, and ensuring that our supporters have the best possible experience, and feel valued and know the next great way to support them
Key Accountabilities:
• Deliver and promote a range of fundraising products and activities for people with and without experience of the cause
• Contribute to the achievement of agreed team targets for supporter volume, average value, conversion rates
• Create marketing briefs and work with the Marketing team to ensure events are marketed and delivered in line with plans
• Optimise digital fundraising for challenge events and community fundraising
• Support the recruitment of supporters through marketing and promotion to participate in challenge events and other fundraisers.
• Work directly with supporters to help them develop their own fundraising ideas – this will sometimes involve working with people with lived experience of the cause.
• Represent the charity at external events and ensure supporters, their families/friends and volunteers enjoy an excellent experience
About you:
If you have the right to work in the UK and want to use your customer service experience and enthusiasm to inspire individuals and groups to support the charity, you will need to have:
Experience of:
• Providing an excellent level customer service;
• Communicating with customers verbally or in writing such as newsletters or emails;
• Successfully engaging individuals and groups, inspiring them to take an action;
• Being involved in organising events;
• Coordinating the creation of content and materials – e.g. sourcing copy, video, photography;
• Achieving and growing fundraising income or sales targets;
• Handling complex and sensitive situations and being able to support people within your remit.
Abilities, Skills and Knowledge
• Relationship building skills;
• Able to work as part of a team and build professional, productive relationships across the organisation;
• Highly organised and able to work on multiple projects at once.
• Strong IT skills including the use of databases.
• Excellent communication skills for a wide range of audiences.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
For further details, please see attached job description/person specification. letter to applicant and 24/25 Impact Report.
How to Apply
Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role.
We reserve the right to close the advert early if we have sufficient interest.
Closing date: 23:59 on 1 February 2026
You may also have experience in the following: Community & Events Officer, Community Fundraising Officer, Events Fundraising Officer, Community Engagement Officer, Fundraising & Events Officer, Supporter Engagement Officer, Community Fundraiser, Events & Community Fundraiser, Charity Events Officer, Fundraising Officer (Community & Events), Supporter Development Officer, Participation & Events Officer, Community Partnerships Officer, Individual Giving & Events Officer, Fundraising Executive (Community & Events)
REF-226 078
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Monday 2 February, 9am
Interviews will be held mid-end February
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
The focus of this role is delivery of support to the fundraising team as well as administrative and financial record keeping tasks. You will be the first point of contact for individual supporters and play a key role in developing and delivering our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. This is a varied role with plenty of contact with our wider staff team and supporter community and some desk-based work alongside. If you have experience in fundraising roles this would be an advantage.
Key responsibilities:
Supporter care and communication (40%)
· Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.
· Proactively and reactively thank new and existing supporters, via a variety of channels including phone, email, letter, social media and in person.
· Contribute to the development and delivery of a stewardship plan, with support from the Fundraising Manager.
· In collaboration with the Fundraising Manager and fundraising colleagues, produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.
· Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.
Financial and database administration (30%)
· Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations and Gift Aid income across various platforms.
· Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.
· Confidently run internal reports to generate statistics and impact measurements for use in our accounting, projections and grant reports.
· Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.
Team support (30%)
· Manage our third-party donation platforms, ensuring accurate record keeping.
· Work with the fundraising team to create and maintain our stock of fundraising materials and resources.
· Maintain Bendrigg’s website pages related to fundraising and supporter care.
· Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.
· Contribute to the planning process for the team’s calendar of fundraising appeals and activities.
· Provide support to the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.
Further responsibilities
· Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.
· Complete internal and external training appropriate to the role.
This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post.
We make adventure accessible, working together to overcome barriers and transform lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Stewardship Executive
Role Focus Areas
Supporter Stewardship | Data Management and Reporting | Prospecting
Details
Location: Hybrid - 1 day/week in London Bridge Office
Annual Salary: £26,963 pro rata
Hours: Part-time (21 hours a week)
Contract: Permanent (6 month probationary period)
Start Date: ASAP
Reporting to: Head of Fundraising and Communications
Job Outline
Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth in our small team of 3 staff, closely supported by a volunteer trustee board.
Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.
Key Responsibilities
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Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.
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Handle supporter enquiries via email and telephone
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Keep accurate data records of engagement, donations and fundraising
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Produce reports on supporter trends, and identify prospects to support growth
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Manage delivery of key challenge events including the London Marathon
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Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing
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Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.
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Fulfill shop orders managing inventory and updating stock levels
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Any other duties that working in a small organisations requires
Person specification
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Highly personable with the ability to develop warm relationships
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Responsible and organised
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Excellent phone manner, including sensitivity towards issues such as illness and bereavement
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Excellent written communication skills
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Collaborative and willing to lend their support where most needed
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Commitment to our mission to find better treatment and a cure for children facing neuroblastoma
First interviews planned for w/c 19th January.
We fund research to find better treatments and ultimately a cure for neuroblastoma, and aggressive childhood cancer.
The client requests no contact from agencies or media sales.
Are you an experienced trusts fundraiser who can write compelling applications for a charity with big ambitions?
The Neuro Therapy Centre is a member led charity which provides practical support and therapies to help manage the symptoms of a wide range of long-term degenerative neurological conditions including MS, Parkinson’s, FND and ME. The Centre supports 700 people across North Wales, Cheshire and the Wirral.
The Centre has expanded its facilities over the last two years to be able to support more people who can benefit from its services and we have lots of exciting plans to grow our services and use our facilities. Come and join us to help us make a life-changing difference to people’s lives in the region.
You’ll be a confident writer with the ability to collate and portray the impact of our services and projects whilst still being able to meet the varied criteria of funding applications. You’ll have a keen eye for detail, and be on the pulse looking for opportunities to apply for funding, whilst building and maintaining funding relationships for the Centre.
Our friendly team is based in Saltney, near Chester where our services and support also operates from – so you’ll get to see first-hand how your role makes a difference to people’s lives first-hand. Many of our fundraising and marketing team work in a hybrid model and we are open to applications from people who wish to work in this way or fully remotely with occasional visits to the Centre on an in-frequent basis to learn about the charity and for funder visits.
Key areas of responsibility include:
- Research and identify potential funding sources for applications including charitable foundations, lottery bids, and statutory organisations.
- Liaise with the Centre management team to highlight funding opportunities and collect facts and information to form Cases for Support.
- Write fundraising bids to support projects and service delivery.
- Maintain communication with our network of funders
- Manage and maintain a funding pipeline of prospective funders, applications submitted, and feedback/monitoring requests.
What We Offer
- Supportive, friendly working environment
- Opportunities for training and professional development
- A meaningful role that positively impacts people’s lives
- Free on-site parking
- Flexible working
The client requests no contact from agencies or media sales.




