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WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
ABOUT THIS OPPORTUNITY
We are looking for a strong Administrator to provide high quality administrative and operational support to the Governance and Compliance Team.
Your role focuses on meeting coordination, record-keeping, and day-to-day governance administration, ensuring that Local Governing Bodies (LGBs) and governance professionals are well supported and compliant with Trust policies and statutory requirements. You will also provide administration support to the Federation’s risk and internal audit functions.
You will play an essential part in ensuring efficient governance and compliance operations, accurate documentation and timely communication, contributing to the smooth functioning of governance and compliance at academy and Trust level.
MAIN AREAS OF RESPONSIBILITY
As a Administrator to the Governance and Compliance Team, you will play a key role in supporting effective governance across our academies by providing high-quality administrative and operational support to the Governance Team.
You will support Local Governing Bodies through meeting coordination, clerking, and accurate record-keeping, helping to ensure governance processes are compliant, well-organised, and run smoothly at both academy and Trust level. The role requires a willingness to work some evenings to support governance meetings and the ability to travel across the Trust as needed.
Governance Records & Compliance Administration
- Maintain accurate governance records including:
- registers of interest
- governor attendance records
- training logs
- membership lists and terms of office
- Support onboarding and offboarding processes for governors, including DBS checks, induction materials, and profile updates.
- Ensure relevant governance documents, policies, and registers are updated and stored in line with Trust protocols.
- Assist with preparing documentation and evidence for governance audits and internal audit assurance checks.
Complaints & Panel Administration
- Support administration of complaints processes at academy level, including logging, tracking, and maintaining secure records.
- Coordinate panel dates, paperwork, documentation packs, and correspondence to complainants.
- Take minutes at hearings where required, ensuring accuracy, confidentiality, and procedural compliance.
- Support the Governance Manager by maintaining databases, generating reports, and ensuring actions are documented.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to Level 3 or equivalent experience.
- Willingness to undertake governance-related training, with NGA or clerking qualifications desirable
- Experience in administration, clerical, or coordination roles.
- Strong organisational and administrative skills, with excellent attention to detail
- Ability to produce clear, accurate minutes and documentation
- Confident communication skills, both written and spoken
For a full job description and person specification, please download the Job Pack.
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
ABOUT THIS OPPORTUNITY
We are looking for a Maths Hub Administrator to support the smooth and effective delivery of our Maths Hub programmes.
You will provide high quality administrative, organisational and communication support to Work Group Leads and the wider Maths Hub team, enabling projects, events and reporting requirements to be delivered efficiently and on time.
This is a term-time plus, part-time role, and the actual salary will be £15,324.66 (40 weeks per year, 22.5 hours per week). It is initially offered as a 12-month, fixed-term contract, starting in September or June if available, with the possibility of extending in the future.
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will cover:
Work Group Lead (WGL) Support
- Provide proactive diary management for Work Group Leads, including scheduling Work Group sessions, meetings and key deadlines.
- Coordinate and confirm Work Group dates and ensure all relevant information is communicated clearly.
- Support the induction of new Work Group Leads, ensuring they understand Maths Hub and NCETM processes and requirements.
- Act as a consistent point of contact for Work Group Leads, ensuring they have the information, resources and documentation needed to run their groups effectively.
- Create, file and archive documents in line with agreed processes.
Venues, Events and Bookings
- Book venues, rooms, resources and catering for Work Groups, projects and events.
- Communicate agendas, timings, reminders, travel and venue details clearly and professionally.
- Occasionally attend local Maths Hub events to provide administrative support. This may involve planned travel to venues such as Lambeth, Croydon or Bromley.
Advertising, Communications and Recruitment
- Administer and update the Maths Hub website.
- Promote opportunities to schools using digital communication channels including newsletters and social media.
- Create marketing materials such as flyers, newsletters and mailshots.
- Use the website and mailing lists to support recruitment for Work Groups, projects and events.
- Manage mailing lists and ensure appropriate, timely content is shared.
Administration, Data and Deadlines
- Manage registration, attendance and evaluation processes, ensuring accurate data collection.
- Professionally follow up attendance, evaluations and required forms using clear, persuasive email communication.
- Support the team in meeting key deadlines, including RDS and other reporting requirements.
- Maintain Maths Hub calendars and administrative records.
- Capture session highlights to support promotional activity.
For a full list of responsibilities please download the candidate pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Excellent written and verbal communication skills, with confidence in drafting clear and professional emails
- Strong organisational skills with the ability to prioritise a busy and varied workload
- Experience of supporting a team to meet deadlines
- IT literacy, including confident use of Microsoft Word, Excel and other Office applications
- A professional manner and high level of presentation
- Ability to work independently, show initiative and adapt to changing priorities
For a full job description and person specification, please download the Job Pack.
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.
You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).
You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
- Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
- Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
- Assist in the streamlining and automation of processes to improve operational efficiency
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
- Manage disciplinary, grievance and attendance issues
- Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
- Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
- You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
- You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.
Interview date: 8th June
Interview date: 15th June
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Community Fundraiser (Covering North Liverpool, Southport, Knowsley & St Helens)
As part of our community team, you will place our supporters at the heart of everything you do by cultivating and stewarding relationships to provide a first-class experience. You are outgoing, independent, able to work instinctively, and confident in making approaches to garner new support. You will have the ability to translate our story to develop and inspire our volunteers and engage with a wide range of community contacts and high street corporates. You'll be joining the charity during an exciting period of growth, as we develop our community volunteer led income with the aim of increasing charity reach and recognition in pursuit of our team targets and goals.
Ideally you will have experience of working in a fundraising environment (paid or voluntary), or be able to demonstrate transferable skills within a customer-facing role, and the ability to manage relationships with a diverse range of people.
The role will be based at our Liverpool fundraising office. The option of hybrid/flexible working where appropriate can be considered.
A good knowledge of the area this role covers and a full driving licence and use of a car in order to travel between Clatterbridge sites and across the wider area is essential.
Preference would also be for the candidate to live within or close to the area the role covers.
The client requests no contact from agencies or media sales.
Help shape the future of volunteering at Samaritans.
At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, we need to rethink how people connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us explore, test and embed new approaches to volunteering for the years ahead.
This is an exciting opportunity for someone who is curious about emerging trends and motivated to find ways to reach people who do not currently volunteer with Samaritans. You’ll help develop new and more flexible models of volunteering—looking beyond our existing approaches to remove barriers, engage different audiences, and create opportunities that are both meaningful and sustainable.
This role is focused on developing new ways of attracting volunteers, with an emphasis on reaching new audiences and exploring different approaches.
Contract
- £30,000–£33,000 per annum plus benefits
- Full time (35 hours per week)
- Permanent
- Hybrid working with travel to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
- We are passionate about flexible working—talk to us about your preferences
What You’ll Do
In this role, you’ll bring ideas to life by exploring how volunteering needs to evolve. You’ll research emerging trends and changing expectations to help shape new roles, opportunities and approaches to volunteering—particularly focused on attracting and engaging new volunteers to Samaritans.
You’ll use insight to design and test new ways of reaching different audiences, removing barriers to involvement, and creating more flexible and inclusive opportunities. This isn’t about refining what already exists—it’s about developing and trying new approaches that will help us grow and diversify our volunteer community.
You’ll help answer questions like:
• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?
From gathering and interpreting insight to shaping ideas, planning projects and working with colleagues and volunteers, your role will be to turn thinking into action—helping to build a more inclusive, future-focused approach to volunteering across the organisation.
What You’ll Bring
- Curiosity and openness to innovation, with experience of exploring new ways of working
- Ability to work collaboratively with a wide range of people, including staff and volunteers
- Ability to use research and insight to inform decisions and shape new approaches
- Experience of contributing to change, improvement or innovation projects
- Experience in a volunteering-focused organisation, with an understanding of volunteer engagement, including how to reach and involve different audiences
Full Job Description and Person Specification below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
You will be asked to complete short application questions and submit your CV. Please note the application questions have a 300word limit for each answer.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Applications close: midnight on Sunday 7th June
In person interviews: w/c 15th June (KT17 2AF)
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Location:MSSC National Support Centre, 200b Lambeth Road, London SE1 7JY
Contract: 35 hours per week
Salary: £27,300 gross per annum
Closing Date: Monday 25 May 2026
Interviews: Assessment Day at MSSC NSC on Monday 1 June 2026
Are you passionate about supporting volunteers and looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Volunteer Support Officer with proven administrative and IT skills to join our busy Volunteer Support team based at our National Support Centre.
This role plays a vital part in supporting the smooth and safe onboarding of adult volunteers within Sea Cadets. As a key member of the Volunteer Support Team, you will ensure that all administrative processes are completed. You will act as a first point of contact for volunteer enquiries, maintain high quality records throughout volunteers’ membership, maintaining MSSC’s commitment to safer recruitment and compliance.
Responsibilities
- Support the processing of adult volunteer applications to join Sea Cadets, ensuring all personnel records are accurately updated on the CRM system.
- Review and approve volunteer references in line with MSSC’s Safer Recruitment Policy.
- Administer the enhanced disclosure process, acting as an MSSC counter-signatory.
- Process grants and claims relating to volunteer uniform allowances.
- Review and submit applications for UKSV Security Clearances and MOD 90 ID Cards.
- Respond to all Volunteer Support enquiries received by MSSC via email, post, and phone.
Requirements
- Experience working in a customer‑focused role, handling a wide range of enquiries by phone and email, including challenging conversations.
- Excellent IT proficiency, particularly in Microsoft Excel and Outlook.
- Experience using data protection procedures and handling confidential information appropriately.
- Experience organising own workload and managing deadlines effectively.
Desirable
- Experience of database inputting, record maintenance, and data management.
- Experience working with volunteers.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
If you are passionate about justice, human rights, and supporting some of the most vulnerable people in society, we would love to hear from you.
Role Overview:
This is a new role. The HR Administrator will play a key role in supporting the HR function, ensuring efficient management of HR systems, accurate record-keeping, and smooth onboarding and offboarding processes for staff and volunteers. This role also provides recruitment support, manages pre-employment checks, and assists with general HR administration.
Reporting to: People & Culture Manager
Hours of work: 15 hours per week. Open to candidates who can work 15 hours across three days.
For further information and application process, please refer to the job pack.
Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.
Only candidates who submit CV and a cover letter will be shortlisted. The cover letter must clearly outline their motivation for applying and demonstrate how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
We have a new, exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the South Wales Victim Focus Multi Crime service, covering South Wales.
We operate a hybrid working policy whereby you will work for 3-days per week from our Victim Care Unit at Rumney Police Station in Cardiff, and the remaining 2-days from home.
Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?
If yes, then we'd love to hear from you.
What we offer
We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the role
You will be primarily providing administrative support to a team across a range of functions within the South Wales area, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.
We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within our team, you will be expected to engage with clinical supervision and supervision with you line manager.
Please see attached Job Description and Person Specification for full details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 25 May 2026
Assessment Day at MSSC NSC: Tuesday 2 June 2026
The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers.
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of managing or supervising a large team
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first-class customer service
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
- Experience developing processes which are targeted at both internal and external audiences
- Experience of leading projects manging change with various stakeholders
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
London
21 hours per week (3 days)
As our People & Benefits Administrator, you will play a key role in supporting the delivery of efficient and accurate HR and benefits administration. You will ensure that employee records, systems, and processes are maintained to a high standard, working with the team and other colleagues to deliver a positive employee experience.
You will have administrative experience and knowledge of HR systems or other similar systems. You will possess a high level of accuracy and attention to detail, with good communication skills and the ability to maintain confidentiality. Previous experience of working in a Human Resources or similar role would be an advantage.
This role offers a mix of office-based and home working, with two days per week in the office and the remainder worked remotely, the office is close to King Cross and Euston stations. The URC offers a generous pension contribution, annual leave of 31 days per year plus bank holidays and development opportunities.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for the full job description and application details. CV along with the completed application details will be accepted.
Closing date for applications: 12 noon, Tuesday 2 June 2026
Interview date: Monday 8 June 2026
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.
To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.
To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.
· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.
· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.
· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.
· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.
· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.
· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.
Employee Relations and Culture:
· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.
· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.
· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.
· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.
· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.
· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.
· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Oversee the delivery and effectiveness of the induction and ongoing learning programmes
· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements
Performance Management:
· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.
· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.
· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.
HR Systems, Data and Insight:
- Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
- Ensure data integrity and robust reporting processes are in place across all HR systems.
- Analyse HR metrics and provide insight and recommendations to SMT.
- Use data to inform workforce planning, organisational development, and continuous improvement initiatives.
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Identify and manage HR-related risks, escalating significant issues where appropriate.
· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
Experience
- CIPD qualification, equivalent experience may be considered.
- Proven experience in HR management, preferably within the charity or not-for-profit sector.
- Strong understanding of UK employment law and best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with all
- levels of the organisation.
- Ability to handle sensitive information with confidentiality and professionalism.
- Team lead or Line management experience.
Knowledge and Skills
· Strong problem-solving and conflict resolution skills.
· Ability to develop and deliver training programmes effectively.
· Knowledge of recruitment best practice and employee engagement strategies.
· Attention to detail.
Desirable:
· Understanding of issues faced by people affected by spinal cord injury (SCI).
· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Closing date: Rolling recruitment
Closing date: Rolling recruitment
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• The Charity Jobs Link:
• Charity Jobs will ask you for a CV & Cover Letter (CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your application and then let you know if you are to
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Grow is a youth development charity working with 16-24 year olds facing significant challenges in Sheffield. Many young people we work with experience mental health difficulties that have resulted in social isolation and a lack of engagement in work or training prospects. Our programmes combine coaching with gardening and nature-based activities to help our trainees combat social isolation, boost their wellbeing and develop employability skills.
For our full candidate pack which introduces you to Grow, our strategy and how we work, as well as a full role description please visit our website.
Role Description
As our Programme Assistant and Volunteer Coordinator, you will be the driving force behind Grow’s Training and Employability Programmes. You will guide trainees from their first referral through to their next steps beyond Grow whilst also developing a strong, purposeful volunteering programme to support the work that we do. If you are passionate about working with young people and are interested in supporting volunteers in their role, then please read on.
Programme Design & Delivery
Manage the referral pathway, acting as the primary point of contact for Sheffield-based partners and arranging pre-visits for prospective trainees.
Lead the welcoming process, introducing young people to Grow’s nature-based programmes, coaching culture and mission.
Handle all enrolment paperwork, trainee assessments, and the establishment of coaching contracts.
Programme Delivery & Support
Provide coaching and practical support during training sessions, ensuring young people are engaged and safely transported onto our green space.
Assist Training Managers in delivering core coaching modules and contribute to the evolution of programme resources.
Lead 'Next Steps' support, providing external signposting and organising events for our alumni community.
Volunteer Management
Develop and execute a volunteering strategy that aligns with Grow’s goals.
Coordinate the recruitment, induction, and scheduling of volunteers. You will oversee the quality of their 1-to-1 coaching by reviewing logs and providing constructive feedback.
Ensure all volunteers are fully briefed on safeguarding and health and safety policies and have completed all core training.
Oversee the DBS administration process, ensuring timely checks and accurate record‐keeping
Operations & Impact
Track impact data and trainee progress to support the Head of Programmes & Impact in assessing overall success.
Maintain rigorous health and safety standards by completing and updating risk assessments.
Participate in trainee interviews and assist with disciplinary procedures when necessary.
We use the power of nature to inspire hope and unlock potential in young people.



The client requests no contact from agencies or media sales.
Job Title: International & Events Administrator
Salary: £27,959 per annum (inclusive of Outer London Weighting) – Band C, Level 3
Location: Gilwell Park, Chingford, London (hybrid working)
Contract Type: Fixed term until 30 Sept 2026
Working Hours: 35 hours per week
About the Role & Team
As an International & Events Administrator, you’ll join a collaborative, values-driven team at the heart of how Scouts connects young people to the wider world and delivers ambitious, high-impact experiences. From supporting British Scouting overseas and international partnerships, to helping deliver large-scale UK and international events, the team creates opportunities that inspire thousands of young people and volunteers.
No two days are the same — you could be coordinating logistics and administration one day, and supporting volunteers or contributing to international projects and events the next. The team is currently focused on delivering major international events, strengthening global relationships, and continuing to improve inclusion, safeguarding, and participant experience across all our work.
Key Responsibilities
As an International & Events Administrator, you’ll support the delivery of ambitious UK and international events that create lasting experiences for young people. Working with volunteers, colleagues and external partners, you’ll help coordinate projects, manage administration and support event delivery from planning through to completion.
Key responsibilities include:
- Supporting the delivery of UK and overseas events and contingents
- Coordinating with volunteers, suppliers and international partners
- Assisting with project planning, budgets and administration
- Helping ensure events are safe, inclusive and aligned with Scouting values
- Contributing to the wider International and Events programme across Scouts
This is a varied role offering real responsibility, strong team support, and the opportunity to help shape impactful experiences for young people.
About You:
We’re looking for someone who is:
- Experience of supporting projects involving multiple stakeholders.
- Experience of collecting and analysing information.
- Experience of working within an administration environment.
- Understanding of event management.
- Experience of developing effective working relationship with volunteers.
- Experience of working with young people focussed or membership organisations.
What we offer as our International & Event
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- A supportive, inclusive, and collaborative team environment
- Flexible working options to suit you, your role, and your team
- A double-matched pension scheme, up to 10% employer contribution
- A family-friendly approach, with generous family leave policies
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Friday 29th May 2026
Interviews will be held on Monday 8th June 2026.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.
The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.
Responsibilities:
Operations support
- Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
- Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
- Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)
Programme and Communications support
- Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
- Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
- Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
- Support and maintain impact metrics and participant feedback across all activities
- Contribute to research and information gathering for programme development and fundraising as needed
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.
We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Person Specification
- Highly organised, with experience supporting organisational operations and/or programme delivery
- Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
- Experience supporting events (online and in-person) and managing multiple priorities simultaneously
- Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
- Clear communicator who enjoys working collaboratively across a team
- Proactive, solutions-focused, and keen to positively contribute to a growing organisation
Nice to haves:
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- An understanding of the opportunities and challenges faced by small charitable organisations today
- The ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Please note that applications submitted without a cover letter that is related to this role will not be considered.
The client requests no contact from agencies or media sales.
Please note this is a full-time, office-based role.
Every day at Alzheimer’s Society, people affected by dementia turn to us for support, guidance and hope. As the UK’s leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change.
Do you enjoy helping people? Are you someone who takes pride in delivering great support and keeping things organised? If so, this could be the role for you.
Behind every donation and fundraising event is a team of people working together to make a difference. As a Fundraising Support Administrator, you will play an important part in helping us support our fundraisers, volunteers and supporters.
You will join our Supporter Experience and Optimisation Team and work closely with the Fundraising Support Team Leaders. From processing donations and responding to enquiries, to resolving concerns with empathy and care, your work will help create a positive experience for everyone who connects with us.
This is a varied and rewarding role for someone who enjoys problem solving, teamwork and working in a fast-moving environment where no two days are the same.
What you’ll be doing
In this role, you will help keep our fundraising support activities running smoothly while delivering a positive experience for supporters, staff and volunteers.
You will:
- Process donations, complete financial administration and maintain accurate records
- Respond to enquiries from supporters and colleagues in a professional and helpful way
- Resolve complaints sensitively and help people feel listened to and supported
- Support projects, team improvements and day-to-day administrative tasks
- Organise and prioritise your workload while working collaboratively with colleagues across the organisation
About you
We are looking for someone who enjoys helping others and is motivated by delivering high quality work and support. You will be a positive and supportive team member with a genuine commitment to providing a great experience for supporters, staff and volunteers.
Are you organised and detail-focused? Can you communicate clearly and build positive relationships with a wide range of people? Are you comfortable managing different priorities and working independently when needed?
To succeed in this role, you will bring:
- Strong IT skills and confidence using databases and Microsoft Office applications
- Experience of financial processing, including cash handling and reconciliation
- Excellent communication, organisation and timekeeping skills
- The ability to manage projects, prioritise workloads and work independently
- A proactive, inclusive and solution-focused approach with strong attention to detail
At Alzheimer’s Society, our people make a real difference every day. In return, we offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work-life balance.
If you’re excited about this role but your experience does not match every requirement, we would still love to hear from you.
Interviews are provisionally planned to take place face to face during the week commencing 8th June.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.






