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Location: London Diocesan House, Causton Street with flexibility to work from other areas
Hours: 24 hours per week (can be spread over 3 or 4 days)
Salary: £22, 264 (FTE £32,468)
Closing date: 17 April 2026
Interview date: 30 April 2026 (in-person)
The Diocese of London is looking to appoint a Ministry Administrator to support the Area Director of Ministry and the wider Stepney Area team.
Job Summary
This is a key role for someone with strong administrative skills, good judgement and a heart for supporting the work of the Church. The postholder will help provide the careful, dependable and confidential support needed for clergy discernment, development and training across the Stepney Area. The job description describes the role as providing comprehensive executive and operational support, requiring a high level of organisation, discretion, confidentiality and attention to detail.
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care.
Job responsibilities
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care. This includes:
• Supporting the Area Director of Ministry with day-to-day administration, communications and diary management
• Coordinating aspects of the ordination discernment process and maintaining accurate confidential records
• Liaising with clergy, candidates and other colleagues in a professional and welcoming way
• Supporting clergy development processes, training events and meetings
• Helping maintain well organised digital systems and administrative workflows
The role also includes support for records and data management, clergy development administration, occasional financial administration and event coordination.
Person Specification
- Highly organised and attentive to detail
- Able to handle confidential information with care and accuracy
- Proactive, dependable and able to work with initiative
- A thoughtful and professional communicator
- Confident using Microsoft 365 and other digital systems
- Willing to work flexibly when needed
- In sympathy with the Christian faith and, ideally, familiar with the life and structures of the Church of England, or willing to grow in that understanding
· Right to work in the UK
· The person will not require a basic DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
The Tenovus Macmillan Welfare Benefits Administrator Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis and a recruiting Administrators.
With your expert admin skills and experience you’ll be able to apply them within the cancer community at a crucial time for these individuals as an Administrator in this Service and join us for a 3 year Fixed Term contract.
We’ve full time hours available (35 per week) and are open to part time working or job share opportunities for the right candidates.
Cardiff Head Office working a minimum of one day a week is required. We support flexibility and home and hybrid working options supported with Head Office working welcomed.
You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.
The Tenovus Macmillan Welfare Benefits Administrator Role Details
An important and meaningful office admin role keeping the wheels turning for this Advice service when it comes to all thing’s admin, processes and procedures. It’s not just any admin role doing data entry and computer work but very customer focused too and involving phone work. It’s a varied, busy and meaningful admin job so is something you may relish if you match our values, can work in a busy office team environment and have the admin skills to be a top performer.
What’s key is our service user customer experience is slick, professional and personable and our Advice service have the important admin support required.
You’ll have an instant impact as you represent the Advice service often being the person that takes the first call, referral or enquiry into the service from someone affected by cancer. This may be from a cancer medical professional or someone going through cancer personally at any point from diagnosis. This means our administrators are professional people, they get the important information right from the outset and handle sensitive calls and communication with care and understanding showing resilience and reliability.
You’ll work in an organised way on IT systems and capture information on spreadsheets, scanning forms, inputting data, sending forms and calling our cancer service users with updates and collecting key information from them. It means as a first point of contact, you’re an independent and sensible thinker who has focus and confidence and can adapt to the type of work needed.
It’s a busy, involved and varied role where you’ll work as part of a team, responding to the workload and keeping focus on shared goals and adapting to priorities.
The role requires a minimum weekly attendance at our Cardiff Head office where you’ll work closely with team members, meet and greet visitors, handle post, receive and make calls and perform admin duties. Whilst you can have an option to work from home a lot it’s important you can commute to Cardiff regularly each week with a higher concentration of office time during your induction and probation period for training and team interaction days.
The Tenovus Macmillan Welfare Benefits Administrator Role Fit
We’re looking for a team player who’s conscientious and takes pride and care in their work. You can comfortably manage a busy workload and change direction when it’s needed whilst remaining calm and able to think independently.
You’re someone who’s spot on in the details, good on computers, has a great phone manner and can glean key information and tailor your communication style. You’ve got common sense and have a logical approach without being phased by tricky things and bounce back well when things are challenging. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day and keeping focus on what’s important to achieve our shared goals
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits Administrator Role Skills
We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
- Great customer service capabilities -you treat everyone respectfully, are willing to go the extra mile and help others and you welcome feedback
- Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
- A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
- Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
- Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for a DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Team: Centre
Location: Fishcross, covering across Forth Valley, Dundee & Fife
Work pattern: 35 hours per week to include 2 out of 4 weekends and some occasional evening work
Salary: Up to £28,454 per year
Contract: Permanent
This role requires a Disclosure Scotland Level 1 check.
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Deputy Centre Manager:
- Work with the Centre Manager, ensuring the required level of employee cover at all times and to provide effective cover in the absence of the Manager
- Ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision.
- To plan and direct the activities of the cat care employees in agreement with the Centre Manager
- To handle the homing and accepting of cats and kittens and ensure completion of the necessary forms and ensure minimum veterinary standards are carried out by a suitably qualified person.
About the centre team:
- Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
- Our team is made up of a Centre Manager, Deputy Centre Manager, Community Operations Volunteer Team Leader, Senior Rehoming and Welfare Assistant and Rehoming and Welfare Assistants
What we’re looking for in our Deputy Centre Manager:
- Supervisor/team leader experience, ideally within an animal welfare environment or organisation
- A confident communicator with excellent interpersonal and organisational skills.
- Knowledge of the prevention and control of infectious diseases in cats
- A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure
- A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 05 April 2026
Interview date: 14 April 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- in-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.
The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration.
This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.
Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Responsibilities
Financial & Grant Coordination
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Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.
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Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.
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Assist with administrative monitoring of supported organisations, including data collection and documentation management.
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Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.
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Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.
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Initiate bank transfers in the absence of the responsible person.
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Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
HR admin & Payroll Management
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Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.
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Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.
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Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.
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Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.
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Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).
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Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process.
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Help organize team trainings and monitor individual staff trainings.
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Manage and update workplace risk assessments.
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Help manage all other obligatory processes stipulated by the labour code.
Operations & Administrative Management
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Conduct research and manage procurement processes for administrative goods and services.
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Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.
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Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.
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Contribute to the optimisation and streamlining of administrative and operational workflows.
Other Responsibilities
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Provide support on additional HR, financial, or operational projects as required.
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Any other task that may be requested in the scope of these general responsibilities.
Position Requirements
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Must have the right to work in the United Kingdom
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Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.
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Dynamic, open, and autonomous disposition
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Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail
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Good knowledge of HR administration and employment practices in international or multi-country environments
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Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French.
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Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.
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Minimum of 4 years of relevant professional experience
Contract Details
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Position based in London, UK.
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Contract type Permanent – Full-time
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Working hours: 40 hours per week
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Salary range: £32-37k / gross annual
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Position to fill as soon as possible.
Employee Benefits
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Flexible Work Arrangements: Up to 2 days of teleworking per week.
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5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's.
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Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
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Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.
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£150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
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Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.
Epic is a global foundation that exists to empower and protect children, youth and our planet. We bridge the gap between nonprofits forging solutions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new administrator to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Administrator
Location: Reading with hybrid working arrangements.
Contract: Permanent full time 37 hours per week. Part time opportunities will also be considered at a minimum of 15 hours per week over at least 2 days.
Salary range: Full time salary range £24,243 to £26,855 per annum. Part time opportunities on a pro-rata basis of this range.
About the role:
As the BB4K Administrator you will provide essential administrative support to the BB4K team and service we deliver. This includes:
· database administration
· planning and managing the service delivery diary
· ordering resources and stock for service delivery
· general administrative tasks
· responding to initial enquires
· arranging meetings and taking minutes
About you:
As a successful BB4K Administrator, you will have experience of providing administrative support in a busy environment, with accurate attention to detail. With excellent interpersonal skills, you’ll work collaboratively with a positive and flexible approach. You’ll be organised, able to meet deadlines and confident collating and recording accurate information. You’ll be efficient working with data to identify and present key points and produce clear, informative reports.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. Please also visit our website for contact details for an informal chat about the role.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Tuesday 07 April 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.
Other roles you may have experience of could include: Admin Assistant, Administrator, Admin Support, Customer Admin Support, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise.
Role Purpose: To be part of the administration team responsible for the administration of Off the Record’s services. The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners.
Working for Off the Record
We have a committed team of around 70 paid staff and our work is funded through a variety of sources including South West London ICB, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across initiatives such as our First Contact Team.
We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have worked with us for several years including a substantial number who originally began working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension, an EAP and store & event ticket discounts.
Commitment to Equality, Diversity & Inclusion
Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.
Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.
Applying for the Post
This information pack has the Job Description and Person Specification for the Charity Administrator role. Information about any other available posts is on our website Careers.
To be considered for the position, the Application Form and the Equality & Diversity monitoring form need to be completed and returned via email by 5pm on Tuesday 7 April 2026. Both can be found on our website. Please click the Redirect to Recruiter button to be transfered to our website to apply and for more information. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant, you will provide high quality administrative support to the high risk domestic abuse team. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.
Key Responsibilities:
- Upload referrals to our computerised case management system, in accordance with our standards.
- Manage incoming and outgoing mail, telephone and general queries for the service
- Collate and supply information and correspondence to internal and external contacts
- Liaise with referring agencies to improve referral information and support referral pathways.
- Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.
About You:
Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.
You will need:
- Effective verbal and written communication and numerical skills.
- Experience working in an adminstrative setting role
- Experience of providing administrative support to a team
- Understanding and knowledge of the requirements relating to confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Strong record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Join us and help transform lives.
We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives. This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.
As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care. A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
First interviews: 27 April 2026
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Summary of the role
Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.
About Just Like Us
Just Like Us is the LGBT+ young people’s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes:
● Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK.
● School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship.
● Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting.
● Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings.
● School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.
Job Description
This role reports directly to the Volunteering Programmes Manager.
Programme delivery
● Support the Programmes Team to deliver our programmes
● Good regular communication and reporting to the Volunteering Programmes Manager
● Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers
● Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online
● Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes
● Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery
● Represent the charity at conferences, events, prides and fairs
● Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution
● Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
● Support with the creation and development of resources for volunteers
● Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
● Support our marketing and communication initiatives, writing emails and monitoring open rates
● Assist with the maintenance of our online databases and systems for confidential data
● Support programme effectiveness by contributing to improving internal workflows and procedures
● Escalate any issues, monitor risks and ensure compliance with relevant regulations
Cross-team working
● Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
● Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.
Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.
The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.
Person specification: experience, skills and attributes
The applicant must:
● Be passionate about LGBT+ inclusion and be highly motivated to support us to grow
● Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25
● Have good written and verbal communication skills
● Have excellent organisational and administrative skills, with great attention to detail
● Have a willingness to learn and develop
● Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers
● Be able to work effectively both independently, as part of a team and across the organisation
● Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent)
● Be able to work very effectively under pressure and meet tight deadlines
Desirable but not essential
● Experience of working with and/or managing volunteers
● Experience of working with LGBT+ young people
The application deadline is 23:00 on Monday 20th April 2026.
Interviews will be held on Thursday 7th May and Friday 8th May 2026.
We look forward to receiving your application!
Just Like Us is the LGBT+ young people's charity.
We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.
While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.
The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.
If you’re calm, efficient and great with people, this could be the role for you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
JOB TITLE: Senior Administrator Maternity Cover
SALARY: £16,666 pro-rata per annum (£25,000 FTE)
LOCATION: Homebase
HOURS: Part-time (25 hrs/week) Flexible working.
CONTRACT: 6-month Fixed-Terms Contract Maternity Cover
We are seeking a highly organised and systems-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role is particularly well suited to someone who enjoys working closely with data, systems, and processes, and takes pride in maintaining accurate, well-structured records that help teams run efficiently.
A significant part of the role involves working with databases, spreadsheets, and CRM systems, so confidence using Excel (including formulas and data management) is essential. You will be comfortable navigating multiple digital systems and able to quickly learn new platforms, while maintaining high standards of data accuracy and organisation. Experience working with CRMs such as ImpactED, Beacon, Salesforce, or Blackbaud would be advantageous.
You will be confident working across Microsoft Office 365 beyond Outlook, using tools such as SharePoint, Teams channels, and collaborative data systems to manage information and keep records up to date. The role requires someone who is methodical, detail-oriented, and proactive in keeping systems organised and information accessible.
This is a 6-month maternity cover position, expected to run from June through November, with the possibility of extension depending on organisational needs and circumstances.
You will play a key role in ensuring the smooth coordination of our administrative, data management, and operational processes. Joining a highly motivated and committed team of home-based colleagues who are passionate about improving the lives of young people through our specialist youth programmes, you will help ensure that the systems, records, and processes behind our work run efficiently and reliably.
Your role will focus on maintaining and managing organisational systems and records, supporting programme delivery, and ensuring accurate and up-to-date data across our CRM and impact tracking platforms. You will sit within the operations team and coordinate key operational processes including volunteer and recruitment administration, liaising with external providers, and supporting the logistics and record-keeping of IT equipment and other programme resources. The role also includes general administration, coordination, and governance support to help keep the organisation running smoothly.
You will be self-motivated and comfortable working remotely while staying closely connected with a collaborative team. Strong organisational skills, attention to detail, and clear communication will enable you to manage competing priorities while maintaining a high level of accuracy and professionalism.
We welcome applicants whatever your stage in life. If you are returning to the workforce after a period away, or seeking a change of pace, we encourage you to get in touch. Across the team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation, and delivers better outcomes for our young people.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhance Maternity Leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date: Sunday 19th April 2026 at 23:59.
Interviews (provisional dates):
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First-round online interviews Friday 24th April 2026,
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Final round online interview Tuesday 28th April 2026 + Task
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Edinburgh, 271 Canongate, Edinburgh EH8 8BQ
Contract: Permanent
Salary: £39,372 per annum
About the role
Working at Crisis Skylight Edinburgh, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community. You will also lead on the delivery of events that involve our members, build networks and increase awareness of Crisis’ work in Scotland.
You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
- Experience of developing and implementing volunteer programmes.
- Experience of organising successful events.
- Experience of working with socially isolated and excluded groups.
- Awareness of psychologically informed approaches.
- Person-centred, sensitive, and empathetic to the needs of members.
- A track record of successful partnership working.
- Flexible and adaptable to change.
- A strong team player, able to use own initiative and reflect on own practice.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13th April 2026 at 23:59
Interview process: Competency based interview
Interview date and location: Thursday 23rd April, in-person at Crisis Skylight Edinburgh
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
HR Officer
Grade 3 (29,340 – 32,430 FTE)
12 months (with possibility of extension)
21 hours per week
This is a great opportunity for an efficient, thoughtful person with a good eye for detail to get hands-on experience of HR practice and processes. We’re a medium sized charity with big ambition for older people in East London. To find out more about our services and our strategy please visit our website.
Background to the role
Our Head of People is currently on Maternity leave until February 2027. During this period, we are strengthening the People function and are seeking an HR Officer to support the interim Head of People to deliver effective support while we align our staff and volunteering processes; this role will support both areas with a focus on HR.
Our Operations Coordinator carries out staff recruitment, onboarding and offboarding work. The HR Officer may help with this from time to time, but it won’t be a substantive part of the job.
Job Purpose
Support the Head of People to deliver the charity’s HR and Volunteering functions (People) in line with the organisation’s values and EDI objectives.
This will include improving our ‘People’ processes and increasing the overall efficiency of this area of the organisation.
Equity Diversity and Inclusion
At Age UK East London we are committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'. We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.
Key Tasks
People support
Work with the Head of People to:
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Respond to HR-related queries from across the organisation, escalating as necessary.
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Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant.
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Support the implementation of Learning and Development (L&D) initiatives, including by booking internal/external training sessions and maintaining training records and mandatory training compliance.
HR administration
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Draft and issue job offers, contracts and contract variations.
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Maintain accurate employee records within Sage HR
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Manage changes to employment including hours, pay, role and line manager updates.
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Manage employee benefits such as Employee Assistance Programme and cycle‑to‑work scheme.
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Monitor completion of staff reviews and appraisals
Absence management
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Monitor sickness absence and ensure return‑to‑work documentation is completed.
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Maintain accurate annual leave records.
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Arrange Occupational Health assessments and ensure reports are received and shared as appropriate.
Employee relations administration
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Maintain records of cases including grievances, disciplinaries, and investigations.
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Take minutes in HR meetings.
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Prepare letters, documentation and follow‑up actions relating to HR casework
Volunteering
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Work with the volunteering team to improve efficiency and help align volunteering processes with HR practices where appropriate.
General
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Meet regularly with the Head of People for support and supervision
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Attend team and staff meetings, as required.
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Undertake any training required to fulfil the role.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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Close working relationship is needed with the Operations Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply.
A= We want to see evidence that you meet this criterion as part of your application statement (we may also test at interview).
I = We will test this at interview.
Experience
Essential:
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Of administrative work in a professional environment. A
Desirable:
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Working in a HR role. A
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Working in the voluntary sector. A
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Supporting volunteer programmes. A
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Using HR systems (preferably Sage HR). A
Knowledge & Understanding
Essential:
- Of diversity, equity, and inclusion principles and practice across People Functions. A
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Of data protection. A
Desirable:
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Knowledge and understanding of UK employment law. A
Skills/ Attributes
Essential:
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Excellent verbal and written communication. A
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Ability to collect and analyse data. A
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Intermediate IT skills including using of Microsoft excel, word, outlook and teams. I
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Empathetic, with a strong commitment to employee and volunteer well-being. I
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. I
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 21 hours per week (if part-time, working day pattern to be decided).We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU.
Salary
Between £29,340 – 32,430 Plus 5% employer pension contribution. Organisational annual pay award pending
Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, one of which from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable).
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption, shared parental leave, dependency and carers leave. We have an enhanced maternity and paternity pay policy based on the length of service and we offer up to one week paid dependency leave and carer leave.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 1st April 2026 at Midnight
Interviews: 10th April 2026 in-person.
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department using the email on our website.




