Employer supported volunteering manager jobs

About SPANA

For over a century, SPANA has been dedicated to transforming the lives of working animals and supporting the people who depend on them. We work with partners worldwide to increase access to essential veterinary treatment and campaign for better welfare standards. We also support owners as they develop the knowledge and skills to look after their animals with confidence and care.

About this role

Our Global Programmes Department (GPD) works on an innovative partnership model to deliver our mission to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. 

This exciting role will join our team on a 12-month fixed-term contract to support an ambitious work plan by scoping, defining and advancing key new project areas and strategic initiatives. The Special Projects Manager will work closely with our international partners and the wider organisation and will report to our Head of Programmes.

The successful candidate for this role will work on a diverse and exciting range of projects. The projects will seek to expand our impact through developing innovative approaches to achieving sustainable improvements in working animal welfare. These might include: 

• exploring options for social business models, and assessing how they can be best applied to animal welfare in low-income settings 

• scoping and developing synergistic partnerships with development sector actors 

• country-specific analysis on specific challenges to working animal welfare in complex situations. 

The Special Projects Manager will scope and analyse different project areas, collaborating with internal and external stakeholders and commissioning and overseeing subject matter experts, as needed, to progress different areas.

This role would suit an experienced, innovative and creative project manager who enjoys strategic analysis of complex scenarios with different stakeholders, interests and actors. Experience of research, policy and working across sectors would be an asset, alongside a commitment to social equity and our mission and values. 

Contract, location and salary

This is a fixed-term, 12 month, full-time (34.5 hours per week) role. This is a UK-based position. Applicants must have the right to work in the UK currently and for the duration of the contract.  The salary for this role is £50,000 per annum.

Further information and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Sunday 22 March 2026. 

Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.

We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme. 

You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.

About the role

• Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
• The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve. 
• You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.

Key responsibilities

• Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
• Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
• Act as key spokesperson and point of contact for universities and other stakeholders.
• Responsible for budget, risk and line management. 

What we’re looking for

• Proven track record of managing complex projects.
• Experience developing, maintaining and improving robust systems and processes.
• A rigorous approach to accuracy and quality control.
• Comfortable holding difficult conversations with stakeholders at all levels.
• A commitment to co-production, equality, anti-racism and an interest in mental health.

Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.

What you will gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
• Experience in a varied role with opportunities to learn and develop.
• A supportive and collaborative workplace culture that values wellbeing.
• Flexibility in how and where you work. 

How to apply
If this sounds like a good fit, we’d love to hear from you!

1. Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
2. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
3. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
   1. Please refrain from including any identifying details in your application answers.
4. Upload your completed application form as a word document. 
   1. Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
5. Complete the Equality Monitoring Form.

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

We have an exciting opportunity for a Team Leader to join the team in West Yorkshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader you will be ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Service Model

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria that is available on the job description.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.

As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.

You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.

The ideal candidate

• Experience working with people affected by homelessness or multiple disadvantage.
• Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
•  Understanding of housing pathways, rough sleeping processes, and local connection rules.
• Ability to remain calm and boundaried in challenging or fast-paced environments.
• Strong communication skills and the ability to build trust quickly.
• Good organisational skills and confidence using IT systems and databases.

Desirable

• Experience in a day centre, drop-in, or similar frontline setting.
• Knowledge of local authority homelessness duties and processes.
• Experience supporting reconnection or working across borough boundaries.
• Lived experience of homelessness or working alongside peer-led approaches.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.

Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.

About the role

This is a senior leadership position within a collaborative charity structure. You will:

– Work closely with the Board of Trustees on strategy and governance

– Lead on finance, fundraising and organisational sustainability

– Support and develop staff and volunteers

– Represent the charity externally

– Work in close partnership with our longstanding Cemetery Park Manager

Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.

We’re looking for someone who:

•  Has senior experience in a charity or values-led organisation
•  Understands governance and financial sustainability
•  Can build trust with staff, volunteers and stakeholders
•  Is excited by heritage, conservation and community

As a small charity, this role balances strategic thinking with hands-on involvement.

Reports to: Assistant Director of Finance & Operations

Line Manages: Delivery Operations Manager

Salary: £52,692

Location: Central London, Hybrid

Contract: 2-year fixed term

Closing date for applications: 12pm, Tuesday 17th March 2026

Interview dates: Week commencing 30th March 2026

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.

One of the most important things we do is ensure that our funding and commissioning processes run smoothly and deliver maximum impact. We manage significant grants and complex commissioning arrangements that support projects designed to make a lasting difference. To do this well, we need robust systems, clear governance and strong relationships with partners. This role is critical to making that happen. As our Senior Grants & Commissioning Manager, you’ll lead on optimising our grant management system Salesforce, oversee risk and compliance and drive improvements in commissioning and procurement across the organisation. You’ll be the go-to person for contracts, grant agreements, policy guidance and Salesforce, ensuring data integrity and enabling confident decision-making. By keeping everything organised and efficient, you will be helping us achieve our strategic goals and deliver on our mission.

Key Responsibilities

Your role would be to ensure our funding and commissioning processes run efficiently, compliantly and strategically. You’ll lead improvements in systems, governance and risk management, act as the organisation’s Salesforce and grant management expert, and provide strong leadership to the team which will enable confident decisions and maximising impact. A detailed list of your key responsibilities on how you’ll do this is given below:

• Grant management and system optimisation:
• Manage the organisation’s grant management system (Salesforce), ensuring functionality, accuracy and integrity of data.
• Configure and update forms, fields and workflows to support new applications and evolving business needs.
• Develop and deliver custom reports and dashboard for internal teams to enable effective monitoring and decision-making.
• Act as the primary liaison for system enhancements, ensuring continuous improvement, and day-to-day troubleshooting.
• Commissioning and procurement:
• Support the Assistant Director of Finance and Operations in delivering improvements to commissioning and procurement processes across the Programmes, Evaluation, Change and Evidence directorates.
• Ensure commissioning activities align with organisational priorities and compliance requirements.
• When required, provide support and additional resource to the Delivery Operations Manager on the execution of agreements for all teams.
• Risk management and compliance:
• Lead on negotiating terms and conditions with grantees, evaluators and researchers, escalating complex issues where necessary.
• Conduct due diligence for funded projects, ensuring compliance with organisational standards and risk mitigation.
• Maintain and control master versions of all templates, including Grant Agreements and Variations, ensuring accuracy and consistency.
• Governance and policy development:
• Develop, maintain and disseminate non-HR policies and guidance documents related to commissioning and procurement.
• Ensure governance frameworks are robust, up-to-date and embedded across the organisation.
• Training and capacity building:
• Design and deliver training sessions to build staff competency in policies, guidance and system procedures.
• Act as the organisational expert on Salesforce and grant management processes, providing ongoing support and advice.
• Leadership and team management:
• Provide direct line management, mentorship and professional development for the Delivery Operations Manager. When required during periods of peak activity, provide support and resource for their responsibilities.
• Ensure effective delegation, clear escalation routes and a culture of high team performance

Please visit our website for the full 'About You' information.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Hybrid Working Details

The office is based in Central London. Those living in and around the 32 London Boroughs are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

To apply, please send a CV, your answers to the two questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Tuesday 17th March 2026.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 400 words per answer, the following questions below:

1. Please provide an example of a complex operational process you’ve developed from scratch and implemented independently. What did you do, what impact did it have, and what did you learn?

2. Please describe your experience working with CRM or database systems and provide an example of when you’ve implemented a change to how that system is designed.

You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

Interviews will take place in the week commencing 30th March 2026, we foresee this being a one stage process.

Benefits Include

• £1,000 professional development budget annually

• 28 days holiday plus Bank Holidays

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5%

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About Us 

​Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.

​We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most. 

The Opportunity ​

​Building on an incredibly successful match-giving campaign last November, we are looking to grow our fundraising programme, and are searching for a passionate and relationship‑driven Supporter Engagement and Events Officer to help us deepen supporter connections and deliver exceptional experiences. ​

​​This is a fantastic role for someone who loves building relationships, delivering high‑quality events, and inspiring people to fundraise or donate to a mission that changes young people’s lives.

The Role​

You will play a key part in engaging our community of supporters, from marathon runners to monthly donors to guests at our bespoke events. You’ll lead on mass‑participation challenge events, support the development of our membership/regular giving programme, and help plan and deliver creative, impactful experiences that bring supporters closer to our mission. Working across the fundraising team, you'll help ensure every supporter feels valued, inspired, and connected to the young people we serve. 

​​​All Greenhouse Sports employees are provided with comprehensive Continuous Professional Development support and are expected to commit fully to Greenhouse's Safeguarding & Child Protection policy.​​​

Application Deadline: Friday 13 March at 23:59hrs ​

Please submit your CV and Cover Letter explaining why you'd be a great fit for this role and what motivates you about our mission.​​

Interviews will be taking place in person on Monday 23 March in Central London​​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.​​​​

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.

Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract. 

About us

The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website. 

About you

The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.

You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills. 

During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.

This is a hybrid role, with an expectation to attend our office at least one day a week. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is 12pm, Friday 27 March.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive.  The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. 

You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. 

The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role.  If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.

Closing Date: Sunday 1 March, 23:59

Interview Dates: week commencing 9 March (first interview on Teams, second interview in person

The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.

To apply for this role, you must have the right to work in the UK currently. We are unable to offer a visa sponsorship for this position.

Summary of duties and responsibilities:

Engagement and events:

• Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable

• Plan and support annual milestone reunions

• Schedule and host alumni tours and visits to the campus

• Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement

• Oversee the alumni and Grade 12 mentor program with the Office of Student Advising

• Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team

• Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications

Communications:

• Execute alumni communications in coordination with the Director of Development and the Communications team

• Write, design, and publish a monthly alumni newsletter, London Calling

• Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling

• Serve as lead on alumni networking software (ASLConnects, a Graduway site)

• Develop alumni content for ASL social media and online alumni platforms.

• Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year

• Monitor and provide updates for alumni web pages 

• Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development

• Work with the Web Editor to ensure that alumni pages of ASL website are up-to-date, relevant, and compelling

Additional responsibilities:

• Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development

• In partnership with the Communications team, build monthly London Calling features on ASL (a Finalsite website), including news stories, in memoriam notes, and class notes

• Handle daily alumni inbox communications, including processing web login and alumni portal access requests

• Manage the Eagle mascot volunteers, and select student-facing events 

• Photograph alumni and parents of alumni groups and events

• As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non–alumni specific projects

• Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage 

Essential qualifications/experience:

• A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously

• Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills

• Collaborative team colleague and a self-starter

• Ability to adjust to dynamic event environments with ease

• A proven commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

• Demonstrable alumni relations experience, building and developing effective relationships

• Educated at degree level

• Independent and/or international school experience

• Knowledge proficiency in Blackbaud Raiser’s Edge

• Knowledge proficiency in Adobe Creative Cloud

• Experience working with volunteers 

• Fundraising experience as it relates to cultivation and stewardship

• Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing

Volunteer People Manager

Reports to: Head of People & Culture

Salary: £40,000- £42,000

Location: Hybrid (Tues-Thurs based in High Wycombe Buckinghamshire)

Direction Reports: None

About Us

With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers.

We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter.

Job Purpose

To lead and embed a consistent, high-quality people experience for the organisation’s volunteer workforce across the full lifecycle.

This role is responsible for ensuring volunteers are recruited, inducted, supported through change, and managed in line with organisational policies, values and strategy, while enabling operational teams to lead volunteers day-to-day within their departments.

The postholder will act as the organisational expert on volunteer lifecycle, ensuring a unified people approach that strengthens capability, retention and culture.

Key Accountabilities

Volunteer Lifecycle

· Own and manage the end-to-end volunteer lifecycle framework.

· Design, maintain and continuously improve volunteer policies, procedures and guidance.

· Ensure volunteer processes mirror staff approaches where appropriate.

· Act as the subject matter expert for volunteer people matters.

Recruitment, Onboarding & Induction

· Support the volunteer recruitment processes.

· Develop recruitment pipelines and partnerships.

· Design and deliver a robust volunteer induction model.

· Support managers through tools, templates and guidance.

Volunteer Training and Development

· Design and oversee a structured volunteer training framework aligned to organisational values, policies and role requirements.

· Work with departments to identify core and role-specific training needs.

· Ensure volunteers have access to appropriate learning resources to enable confidence and effectiveness.

· Embed ongoing development opportunities to support engagement, retention and succession.

· Enable managers to deliver training locally through guidance and best practice.

Cross-Team Collaboration

· Lead people aspects of change impacting volunteers working closely with the Head of Change.

· Collaborate with departments on role design and expectations.

· Upskill managers through guidance and training.

About You — Skills & Experience

• Experience in a People or Volunteer Management with responsibility for volunteer or workforce lifecycle activity
• Strong knowledge of recruitment, onboarding and development processes and how to create consistent people experiences
• Ability to design and implement policies, frameworks and practical guidance that support managers day-to-day
• Confident working across teams, building relationships and influencing without direct line management responsibility
• Experience supporting organisational change
• Skilled in developing learning and training approaches that build capability and engagement
• Organised and able to manage multiple priorities while maintaining attention to detail
• Clear communicator with a collaborative, coaching style

• Experience working with volunteers or within the charity / not-for-profit sector desirable

CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! 

Deputy Shop Manager
Ilkley, West Yorkshire

£24,242.40 (pro-rated to £19,656) per annum

Part-time, 30 hours per week, covering Sunday to Wednesday

Fixed Term Contract (12 months)

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As Deputy Shop Manager at our shop in Ilkley, you will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

• Play an active part in running our shop in Ilkley, supporting the Shop Manager in implementing processes and ways of working.
• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE level or equivalent but not essential.
• Experience of managing people/volunteers including recruitment and development.
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To be able to use own initiative.
• To be resilient and adaptable to change.
• To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
• A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
• A willingness and ability to safely lone work.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history, by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• To undertake an enhanced DBS check.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 11 March 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us via our website. 

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.