Employer supported volunteering manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
London, United Kingdom (Hybrid) – 2 days per week in the office.
MAP’s vision is a future in which all Palestinians can access an effective, sustainable and locally led system of healthcare and the full realisation of their rights to health and dignity. To achieve this, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to answer a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
In the past, MAP has grown at times of intense crises for Palestinians living under occupation and as refugees, and then shrunk once these crises have abated. The needs of Palestinians, following developments since October 2023, are now acute and certain to be ongoing for many years to come. That shrinking is not an option for MAP. We must grow sustainably, and we must have a demonstrable positive impact across the communities we serve. Accordingly, we have set ourselves the following strategic ambition, to guide our work until 2028: “MAP will be a high-performing, international organisation with an annual income of at least £50 million by 2028 and to enable one million Palestinians to access quality and effective healthcare every year.”
Aligned to the organisational strategy, the overarching purpose of MAP’s fundraising approach is: “To enable MAP supporters to play a long-term role in creating a healthier, more dignified future for Palestinian communities by offering meaningful and lasting opportunities to engage, support and amplify.” To ensure MAP can achieve our strategic ambition of growth and impact, we are committed to driving our annual income to £50 million by 2028, raising more than £200 million over the strategic period.
About the role
This is a pivotal time to be joining MAP’s dynamic Fundraising and Marketing Team. In the last two years we have raised around £100 million. You will play a crucial role in expanding our impact by helping to raise funding for our existing projects, and for the further development and growth of the organisation. We are looking for a proactive, experienced, and motivated individual with the ability to lead and develop an established Trusts and Foundations programme to achieve ambitious income targets. As an integral part of the MAP team, you will be energetic and creative, bringing strong knowledge and leadership to the team.
This is a great opportunity for a results-driven Trusts and Foundations Manager who is passionate about working for the health and dignity of Palestinians to join a fun, dedicated, and ambitious team. We are seeking a dedicated professional who is able to work two days per week in our London office. This is really important to us because this is a donor-facing role with line management responsibilities. It will also involve working with colleagues across the charity. MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.
Key Responsibilities:
- Day to day line management and professional development support for the Trusts and Foundations Officer
- Develop and lead a Trusts and Foundations programme at MAP to secure income from active and cold audiences, focusing on donors giving £50,000+ per annum.
- Identify new channels to grow income from Trusts and Foundations outside of the charity’s existing networks.
- Lead a strategy to maximise income by seeking opportunities and pursuing these opportunities to their full potential.
- Develop and deliver tailored proposals and stewardship plans, proactively improving knowledge capture and MAP’s understanding of supporters.
- Work with MAP’s Prospect Research Manager to identify, research, and cultivate leads to build a strong pipeline of Trusts and Foundations prospects that will have a significant, positive impact on income.
- Develop and implement a range of cultivation tools.
- Monitor, review and evaluate performance against strategic and operational plans, reports and financial forecasts.
Please see the Job Description for more detail.
As you will have seen from the role profile, this post requires a minimum of two days per week in our London office. This is really important to us because working with colleagues across F&M team or across the org etc.
MAP has a flexible working policy to support employees with additional needs, caring responsibilities etc. However, it will not be possible for this role to be completely remote.
About You
We are looking for an ambitious and relationship-focused fundraising professional with a strong track record of securing significant income from Trusts and Foundations. Passionate about humanitarian causes, and motivated by MAP’s mission to support the health and dignity of Palestinians, you will bring both strategic vision and hands-on fundraising expertise to this role. You will be able to respond flexibly to the needs of a dynamic and values-driven organisation.
You will have substantial experience managing and growing portfolios of Trusts and Foundations donors, with a proven ability to identify new opportunities, develop compelling funding proposals, and secure significant gifts. You are a confident communicator, able to translate complex programmes and contextual information into persuasive, inspiring cases for support which can be tailored to a wide range of audiences.
With previous line management experience, or a passion for developing others, you are committed to supporting and empowering colleagues to achieve their full potential.
You bring excellent written communication skills, meticulous attention to detail, and the ability to manage multiple priorities while maintaining a focus on achieving ambitious income targets. You are curious about developments in philanthropy and actively seek out innovative approaches and new funding opportunities, both in the UK and internationally.
Most importantly, you share MAP’s commitment to equality, diversity and anti-discriminatory practice, and are inspired by the opportunity to make a tangible difference to the lives of Palestinians affected by conflict, occupation and displacement. You will be able to work in our London office two days a week, as well as travel occasionally in the UK and overseas to meet donors and visit MAP programmes, when required.
RECRUITMENT PROCESS
First interviews will take place on Microsoft Teams on Tuesday 4th or Wednesday 5th August.
In the case of second stage interviews, these may take place in person on Wednesday 12th August.
How to Apply
Please submit your CV on our career page before the deadline of 12:00 GMT on Tuesday 28th July 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: This role is based in the London office 1 day a week, with the rest of the working week being based from home.
Salary: £40,400 per annum rising to £43,700 after 1 year of service
Responsible to: Head of Marketing and Sales
Contract type: Full Time (37 hours per week), Permanent
Closing date: 29th July 2026, Midday
Interviews: We will be interviewing on a rolling basis. Please apply as soon as possible
Who we are
Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
We're looking for a Press and Media Manager to help us tell the story of our work and grow our profile across local, regional, and national media. This is a press-led role, with the majority of time focused on proactive and reactive media work, alongside supporting wider marketing activity where it strengthens campaigns and storytelling.
You'll own and drive our day-to-day media presence, ensuring communications activity directly supports our core goal: increasing the number and diversity of employers offering work experience across the UK.
You'll take the lead on media work - pitching stories, building journalist relationships, drafting press releases, and developing thought leadership content including blogs, op-eds, and features. For major set-piece moments (around six per year), you'll work alongside an external PR agency to help secure national coverage. You’ll also work closely with, CEO Nick Brook, and will have the opportunity to work alongside founder Robert Peston and Chair Andrew Law at key moments.
An early and significant focus will be the launch of our inaugural State of Work Experience report in autumn 2026, a major annual publication designed to shape the national conversation on work experience, skills and opportunity.
This isn't about publicity for its own sake. Your work will be measured by how effectively it contributes to employer and partnership growth, amplifies the voices of young people we support, and positions Futures for All as a leader in the work experience and social mobility space.
What success looks like in this role
- Regular, high-quality media coverage across local, regional, and national outlets
- Strong relationships with key journalists and media contacts
- Clear contribution of media activity to employer sign-ups and partnerships
- Consistent, high-quality storytelling across press and campaign activity
Key Duties / Responsibilities
Press and Media
- Lead day-to-day media activity: identifying stories, writing press releases, pitching to journalists, and responding to media enquiries
- Build and maintain relationships with journalists, editors, and bloggers across local, regional, trade, and national outlets
- Identify newsworthy angles and develop stories aligned to organisational priorities
- Create compelling press and thought leadership content, including blog posts, op-eds, case studies, and feature articles
- Monitor media coverage and maintain a media mentions log; report on reach and impact
- Coordinate with our contracted PR agency on major campaigns and set-piece moments
- Brief spokespeople and prepare key messages for interviews
- Provide occasional out-of-hours support for press activity where required
- Occasional travel across the UK for key events
Marketing
- Work closely with colleagues to align press activity with marketing campaigns aimed at growing employer sign-ups and regional partnerships
- Support and contribute to the creation of marketing materials, email campaigns, and social media content where it aligns with press and campaign activity
- Contribute to the development of an integrated communications calendar
General
- Maintain and grow our media contacts database
- Stay informed on education, employment, and social mobility trends
- Champion our brand voice and ensure consistency across all external communications
- Ensure safeguarding best practice is embedded across communications activity
- Support wider communications activity as required
Skills / Experience / Knowledge:
Essential:
- Demonstrable experience in a press, PR, or communications role — in-house, agency, or journalism· Excellent writing skills with the ability to craft clear, engaging copy for different audiences and formats· Good understanding of the UK media landscape· Highly organised, able to manage multiple projects and meet deadlines· Genuine interest in social mobility, education, or youth employment
- Comfortable working both independently and as part of a small team
- Ability to identify newsworthy angles and translate organisational priorities into compelling stories
- Confident pitching stories and building relationships with journalists
- Experience of proactively securing media coverage (print, broadcast, or online)
Desirable:
- Experience working in the charity or education sector· Experience working with external PR agencies· Existing media contacts (education, business, or regional press)
- Experience working in a small, fast-paced organisation
- Skills in social media or content creation (e.g. Canva, video editing)
- Familiarity with marketing principles and campaign delivery
Diversity at our core
Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.
The Application Process:
Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
The deadline to submit your application is 29th July 2026, Midday. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications
We will be interviewing on a rolling basis. Please apply as soon as possible.
Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.
Benefits offered at Futures For All
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- £500 a year professional development fund
- Option to purchase additional annual leave yearly
- 'Winter shutdown' gifted so no need to use annual leave between Christmas and new years eve.
- Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays
- 22.2 hours of volunteering days to use each year
- Home office set up support
- Enhanced sick pay
- Enhanced family friendly leave
- Employee Assistance Programme
Futures For All Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
We open up prestigious networks and opportunities, ensuring every young person has equal access to work experience nationwide.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Operations
· Provide operational support and cover to ensure the smooth running of the office. This includes:
o Coordinating IT issues.
o Managing office supplies: tracking office inventory, replenishing supplies when needed, and managing stock levels including stationery and branded clothing.
o Handling incoming and outgoing post, packages, and courier deliveries.
o Ensuring proper storage facilities and maintaining meeting rooms and office space.
o Liaising with office contractors and service providers to ensure the efficient functioning of the office.
o Setting up laptops, monitors, docking stations, printers, and other IT office equipment.
o Oversee office maintenance tasks, such as PAT tests, storage management, fire extinguisher checks, air-conditioning maintenance, and other ad hoc maintenance requirements.
· Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This includes serving as a Health & Safety marshal, conducting regular checks like DSE tests, weekly Fire Alarm testing and monthly water testing, and conducting refresher workshops and fire evacuation practices with staff.
· Liaising with IT to ensure all new joiner IT equipment and software is set up prior to their first day.
· Completing an onboarding session about Health & Safety and IT on the new joiners' first day.
Support CEO/SMT
· Support the arrangements for full team meetings, board meetings and board away day, including room bookings, hotel arrangements, catering and coordinating invites.
Other
· Coordinate volunteers in the office, including processing their applications, conducting inductions, and organising their activities.
· Respond to and direct general office inquiries by phone or email.
· Attend Fundraising Major Events and provide administrative support.
· Help in delivery logistics of items sent out from the Back Up office to units and outreach.
The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Office administration experience and ability to work with other departments
- Good knowledge of general Health and Safety issues management
- Ability to support new starters onboarding and helping out with items delivery logistics
Desirable:
- Basic understanding of risk assessment
- Office suppliers ’contracts delivery management
- Flexible approach to working.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about democracy, education and young people?
Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people.
As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy.
About the role
We're looking for an ambitious, delivery-focused Network Delivery Manager to lead our national network of schools and drive the high-quality programmes that power our work. This is more than a delivery role — it's your opportunity to lead network growth and programme delivery for a growing national charity. You'll shape how we engage and retain schools, lead and develop a team of Programme Leaders, and broaden your expertise across network management, programme delivery, and organisational growth.
Working closely with the Senior Education Manager, the Education and Impact Manager and colleagues across the organisation, you'll grow participation across our school network, build strong and trusted relationships with schools, teachers and partners, ensure our flagship programmes run brilliantly, and create the engagement that enables more children and young people to become active citizens.
If you have a track record of leading delivery, building senior stakeholder relationships, managing teams and turning ambition into sustained engagement and growth, we'd love to hear from you.
This is a rare opportunity to take ownership of a critical organisational function, broaden your leadership and delivery portfolio, and play a leading role in the growth of an ambitious national charity.
We're looking for someone who brings:
-
Drive that delivers quality results
-
Comfort with intensive and high-volume delivery of network, programme and/or relationships
-
Enthusiasm for problem-solving, in a team and proactively in your role
-
An ability to learn fast and self-teach, from databases to how we communicate internally
-
A desire to develop your skills as a well-rounded member of a social impact organisation
Why Join Us?
This is a high-impact role with real scope to shape how Young Citizens grows, engages and retains its national network of schools, and how we deliver programmes that reach thousands of young people. You will work closely with senior leadership, take ownership of a key organisational function, lead and develop a team of Programme Leaders, and directly contribute to scaling our impact over the coming years.
You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society.
We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.
We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages.
As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with senior leadership, influencing how we improve our programmes, and see the direct impact of your work on our mission.
If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you.
Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply.
A Few Useful Notes When Applying
If you are excited by the opportunity to build a thriving network of schools that helps more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process.
Additional Information
-
Applicants must have the right to work in the UK.
-
Offers of employment are subject to satisfactory references and a DBS check.
-
We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace.
-
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
-
Service delivery lead in Wiltshire of all YCDT programmes
-
Volunteer recruitment, training, management and supervision
-
Supporting young carers to achieve their educational potential
-
Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Salary: £30,255
Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion.
Hours: Full Time, 35hrs per week
Contract: Permanent
This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose.
About the Role
As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service.
You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported.
- Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations.
- Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed.
- Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records.
- Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution.
- Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance.
- Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly.
About You
Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service?
If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable.
About the Team
You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community.
The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: Sunday 19th July 2026 (applications may be closed early if we receive a high number of strong applications).
Interview Process: Competency-based interview, which will be held in person, on Monday 27th July 2026.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Passionate about democracy, education and young people?
Young Citizens is a national citizenship education charity with nearly 40 years' experience inspiring active citizenship among children and young people.
As curriculum and policy change accelerates, including Votes for 16 reshaping how young people engage in civic life – we're focused on ensuring active citizenship sits at the heart of how the next generation is prepared to participate in and protect a thriving democracy.
About the role
We're looking for an ambitious, commercially minded Corporate Partnerships Manager to lead our corporate partnerships and drive the income that powers our work. This is more than a corporate partnerships role—it's your opportunity to lead income generation for a growing national charity. You'll shape our fundraising strategy, influence our future business model and broaden your expertise across corporate partnerships, trusts and grant funding, and organisational growth.
Working closely with the CEO, Senior Finance Manager and colleagues across the organisation, you'll identify and secure new funding opportunities, build strategic partnerships with corporates, trusts and foundations, develop compelling funding propositions, and create sustainable income that enables more children and young people to become active citizens. This role is hands on, managing all elements of the partnership and income process, ensuring the charity builds on our existing income and works with senior leadership to develop new opporutnities.
If you have a track record of securing funding, driving forward a busy pipeline, building senior stakeholder relationships and turning opportunities into sustainable partnerships, we'd love to hear from you.
This is a rare opportunity to take ownership of a critical organisational function, broaden your fundraising and business development portfolio, and play a leading role in the growth of an ambitious national charity.
We're looking for someone who brings:
-
Drive that delivers quality results
-
Comfort with intensive and high-volume delivery of memberships, programmes and/or relationships
-
Enthusiasm for problem-solving, in a team and proactively in your role
-
An ability to learn fast and self-teach, from databases to how we communicate internally
-
A desire to develop your skills as a well-rounded member of a social impact organisation
Why Join Us?
This is a high-impact role with real scope to shape how Young Citizens grows its income, partnerships and long-term sustainability. You will work closely with senior leadership, take ownership of a key organisational function, and directly contribute to scaling our impact over the coming years.
You will join a purpose-led, ambitious and collaborative team committed to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society.
We are a growing, agile organisation with a strong focus on learning and development. We invest in our people and provide real opportunities to build expertise, take ownership and grow alongside the organisation as we scale over the next three years.
We combine a results-driven culture with flexibility in how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas period, full pension contributions on the first 8%, and enhanced leave packages.
As a relatively small yet national team, you will have the opportunity to work across the organisation and closely with the CEO, influencing how we improve our programmes, and see the direct impact of your work on our mission.
If you're looking for a role where you can develop your career, take on real responsibility, and help strengthen democracy through education, we'd love to hear from you.
Download the full recruitment pack for more information about the role, progression with Young Citizens and how to apply.
A Few Useful Notes When Applying
If you are excited by the opportunity to build partnerships that help more young people become active citizens, we would love to hear from you. Please submit your CV and a cover letter addressing the application questions in the full job pack, which also contains further details on the application process.
Additional Information
-
Applicants must have the right to work in the UK.
-
Offers of employment are subject to satisfactory references.
-
We welcome applications from candidates from all backgrounds and are committed to creating an inclusive workplace.
-
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job title: Garden Manager
Location: Fullers Mill Garden, West Stow, Suffolk
Accountable to: Commercial Development Director
Staff reports: The Gardens team, Visitor Services team
Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE.
This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees – to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team.
Overall purpose
1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard.
2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction.
3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff.
4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships
Main responsibilities and duties
1. Management of gardens and landscape
a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget.
b. To maintain high standards of garden and facilities presentation at all times.
c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained.
d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site.
e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden.
f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings.
g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden.
2. Financial Management:
a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site.
3. Staff management, training and development:
a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team.
4. Projects and coordination:
a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure;
b. To manage and oversee work delivered by external contractors or agencies.
c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate.
5. Business Development and Public Relations:
a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens.
b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction.
c. To act as site representative, promoting the charity and the garden to ensure positive relationships.
6. Documentation:
a. To ensure that all site documentation is maintained and distributed where appropriate.
b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation.
c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site.
7. Health and Safety:
a. To conduct, review and maintain all risk assessments across site
b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable
c. To ensure correct PPE and COSHH records are reviewed and maintained
d. To ensure correct documentation and risk assessments are provided by external contractors
8. Other:
a. Any other duties as instructed by the line manager that may be required within the general purpose of the job.
PERSON SPECIFICATION (E = essential; D = desirable)
1. Experience and Qualifications
a. Managing a garden of quality to a high standard (E)
b. RHS level 3 or equivalent qualified by experience (D
c. Managing and controlling complex budgets to reduce costs and exceed income targets
d. Staff management within a horticultural, conservation or visitor attraction setting (E)
e. Experience of visitor attractions (E)
f. Representation and speaking in public (E)
g. Health and safety in a garden environment (E)
h. Working with and leading volunteers (E)
i. Willingness to develop professionally and to undertake training (E)
j. Holder of HSE recognised First Aid at Work certificate (D)
k. Level 2 Award for Personal Licence Holders (D)
l. IOSH trained (D)
2. Circumstances
a. Holder of a full UK driving licence (E)
b. Able to work flexibly, including weekend rotational working hours in season (E)
MAIN TERMS AND CONDITIONS
General: This is a full-time post working 5 days across 7.
Location: Fullers Mill Garden, West Stow, Suffolk
Salary: £42,000 + benefits
Hours: 37.5 hours per week
Pension: up to 7% employer’s contribution to matched employee contribution to the
charity’s stakeholder pension.
Holidays: 25 days per annum plus Bank holidays
General: Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including ‘buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation
The outline of terms and conditions are provided for information only and do not represent a contract.
Closing date for applications is midnight on 2nd August 2026 Interview dates TBC
We reserve the right to close this advertisement early if we receive sufficient applications.
As a Manager, you will lead the development and delivery of research and evaluation projects, ensuring clients feel supported, informed and delighted throughout. You will bring methodological knowledge, attention to detail, and a collaborative spirit to every stage of the work.
You will work closely with the Director and the Senior Managers, contributing to the quality and smooth running of projects across a diverse client portfolio. You will also play a key role in strengthening Bean’s internal capability, supporting the team in helping to grow our offer, particularly in supporting charities and funders to evaluate, learn and communicate their impact more effectively.
Every role at Bean Research fuels our mission to be the trusted learning and evaluation partner of choice, helping organisations frame, evaluate and amplify social value with confidence and clarity. Everyone plays a part in delivering work that is rigorous, reflective and genuinely useful while sustaining Bean as a high-quality, values-led organisation.
About Bean Research
Bean Research is an independent research, evaluation and learning consultancy. We help charities, foundations, funders and corporates understand and strengthen their social impact, working across sport for development, criminal justice, employability, and arts and heritage. Our clients range from The Rayne Foundation, Nando’s, King Charles III Charitable Fund and a range of Corporate Foundations to many grassroots charities.
We are a social enterprise, a Living Wage Employer and a certified B Corp. Our BCorp assessors particularly highlighted that our evaluation and Social Return on Investment work consistently leads clients to deepen their social impact: 83% of clients confirm they had made improvements as a direct result. We are rigorous but never dull, and we see our job as translating evidence into something genuinely useful. If you want to work somewhere that lives its values, this is it.
Why This Role, Why Now
Bean has grown, then deliberately paused to build stronger systems and foundations. We are now ready to grow again. This is a pivotal delivery role at the heart of our evaluation work: you will manage and deliver a varied portfolio of evaluation and learning projects, work closely with the Director and Senior Managers, and be the dependable, day-to-day partner our clients trust. It will suit someone who takes pride in accurate, high-quality work and wants to develop within a supportive, values-led team.
Responsibilities
Research, Evaluation & Learning
Project Delivery: Delivery of research and evaluation projects, supporting the development of project plans, methodologies and data collection tools.
Data Analysis and Reporting: Own the analysis of quantitative, qualitative & SROI research data and contribute to the preparation of clear, engaging reports, dashboards and impact-focused case studies for clients and stakeholders.
Quality and Rigour: Apply high standards of accuracy and ethical practice across all project tasks. Proactively flag issues and contribute to continuous improvement of Bean’s processes and outputs.
Industry Knowledge: Stay informed with developments in evaluation methods, social impact frameworks and best practice. Bring relevant insights to the team to strengthen our collective approach and capabilities.
B Corp Commitment: Actively support and further improve Bean’s own environmental and social performance.
Working With Clients
Client Relationships: Build and maintain strong, trusting relationships with client teams. Act as the day-to-day point of contact, ensuring clear communication, responsiveness and a consistently high-quality client experience.
Project Coordination: Help coordinate evaluation activities, fieldwork logistics and client communications, ensuring projects run smoothly and to schedule.
Bean Operations
Advocate and Thought Leadership: Be a vocal advocate for Bean and for social value, active on LinkedIn and across the sector, and help position Bean as a thought leader through articles, insights, events and panels.
New business Opportunities: Support the identification and pursuit of new business opportunities, contributing to proposals and helping to position Bean’s services confidently and creatively in the market.
Team Contribution: Work collaboratively and supportively within the team, sharing knowledge and contributing positively to a high-performing, values-led culture. Support interns or junior colleagues fostering a collaborative and supportive work environment.
Bean’s 5 Pillars of Success: Own and deliver at least one agreed pillar project each quarter, aligned with Bean’s strategic priorities and agreed with the Director. This might include work on processes, positioning, potential business, client excellence and how we best partner with people.
Candidate Profile
You are a careful, methodical evaluation or research professional who takes genuine pride in getting things right. You combine methodological knowledge with strong attention to detail, and you are a natural team player: cooperative, supportive and reliable. You value clarity of task, high standards and seeing work through thoroughly, and you can translate findings clearly for clients who are not evaluators themselves.
Essential
Experience delivering evaluation or social research projects, including data collection, analysis and reporting across qualitative and quantitative methods.
Strong attention to detail and a clear commitment to accuracy, ethics and high-quality outputs.
Confidence supporting the design of evaluation frameworks, logic models or theories of change.
Excellent organisation and project-coordination skills, with the ability to manage several projects and deadlines at once.
Clear, accessible written and verbal communication, including turning data into engaging findings for non-specialist clients.
A collaborative, dependable approach: comfortable being the day-to-day point of contact and supporting colleagues and junior staff.
The right to work in the UK.
Desirable
Experience in the charity, funder or wider social impact sector.
SROI or value for money experience; Social Value International (SVI) Level 1, or an interest in working towards it, would be a real bonus.
Knowledge of participatory or co-design approaches.
Willingness to travel for fieldwork and client meetings as required.
Exposure to funder or government-funded work, for example across central government departments, National Lottery funded organisations or Sport England.
Our Values
Everyone at Bean brings our values to life every day. For this role in particular, we are looking for someone who recognises themselves in them:
Broad-minded: you welcome diverse perspectives and design work that is sensitive to context, power and equity.
Enthusiastic: you bring energy, optimism and ownership to every project, client and conversation.
Adaptable: you respond constructively to uncertainty and balance rigour with pragmatism.
Navigators: you are curious, evidence-led and always looking for the most effective way forward.
Scrupulous: you hold high standards of accuracy, ethics and transparency.
Benefits
In return, Bean commits to clear expectations, a supportive and high-quality working environment, and real investment in your development, including a performance and objectives review every six months and an in-depth annual review with a Director.
Salary: c.£33,000 to £37,000 FTE, dependent on experience.
Flexible working: This is a full-time role, with 3 days a week in our office as standard and the rest worked flexibly. We know flexibility matters, so we are open to discussing arrangements that work for you and for Bean, including, for the right person, a four-day week.
Learning and development: up to 3 training days a year, plus sector events, peer learning and mentoring.
Volunteering: 2 paid volunteering days each year.
Wellbeing and inclusion: we actively support staff wellbeing, inclusion and work-life balance.
Annual leave: 25 days pro-rata plus bank holidays.
Pension: NEST (opt-out).
Culture: a social enterprise, Living Wage Employer and certified B Corp, and a member of the Better Business Alliance and Anthropy.
How to Apply
To apply, please click on apply below. We are an inclusive employer building a diverse team, and we particularly welcome applications from people currently underrepresented in our sector, those who have come to evaluation through different career routes or lived experience, and people at different stages of their career. If you need any adjustments to take part in our process, please let us know.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced and inspiring Garden and Volunteer Wellbeing Coordinator with an interest in garden and wellbeing activities to come and be part of an exciting community garden project. You will have experience of supporting staff and volunteers and be able to assist with the project management of the ongoing development of the gardens.
Location: Frimley and Woking
Salary: £24,980 pro rata (£14,988 actual)
Hours: 21 hours per week (ideally Tuesday to Thursday)
Contract type: Permanent
About the organisation:
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
Key responsibilities:
- Project manage the enclosed garden space at Frimley Lodge Park and The Arch in Woking.
- Develop and facilitate a programme of activities within the Catalyst Community Wellbeing Garden that will help improve wellbeing for people in the community, including:
- Seasonal workshops
- Gardening with the CEO
- Staff and partner wellbeing touchpoints
- Groups for clients struggling with their mental wellbeing
- Recruit, develop and manage garden volunteers
- Work with other partners to promote volunteering and creating a space for wellbeing activities
- Use excellent interpersonal skills to motivate and inspire participants to get the most out of the opportunities that the garden presents
- Develop and implement growing plans and vision for the garden with input from colleagues and volunteers
- Ensure operations are well-organised, safely managed and delivered
- Implement and manage a booking system for volunteer and staff rotas
- Be prepared for physically demanding aspects i.e. digging, lifting and bending
- Ensure the garden is adequately planted during all seasons, and that a programme of activity is in place
- Lead the development of the land and facilities with input from colleagues and volunteers
- Prioritise and time-manage short and long-term growing projects and developments
- Maintain a productive year-round vegetable and herb garden
- Work with colleagues and staff to organise and facilitate seasonal events in the garden
- Develop opportunities for food sharing
- Facilitate the smooth running of activities in the gardens ensuring they are productive, attractive, and pleasant spaces for people to socialise and gather
- Be available to support other Community Connections groups and activities
About you
Essential:
- Experience of working / learning in a horticulture environment
- Experience of working in mental health
- Proven horticulture and gardening knowledge
- Excellent organisational skills
- Excellent planning and development skills
- Ability to organise and manage your own workload
- Good financial awareness when budgeting and planning
- Great communications and interpersonal skills
- Excellent attention to detail
- Excellent interpersonal skills and the ability to work through busy and challenging priorities
- Ability to work under pressure, with full workloads and to tight deadlines
- Ability to think and work strategically
- Ability use initiative, confidence in making decisions and ability to work collaboratively
- Have authentic attributes of Kindness, Commitment and Integrity
- Ability to work as a team and support other team members
- Ability to maintain Equal Opportunity standards at all times
- Flexible and can-do attitude
- Ability to travel to and from both gardens
Desirable:
- Educated to A level or equivalent in relevant disciplines e.g. English, Media
- Experience of supporting volunteers
- Experience of developing creative wellbeing activities
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to an enhanced DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK.
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
We're looking for a compassionate and resilient Bank Support Worker to join our Mental Health Service located in Redbridge. No personal care or experience required, just the right values.
£14.80 per hour on a zero hour contract.
Our benefits include:
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Well House is a crisis house supported accommodation service that supports individuals for between 14 and 21 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.
The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines and may receive these referrals at any time of day or night.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ordering/storing and administering customers medication, training and induction will be provided.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Head of Volunteering
Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.
Strategic Leadership
- Lead development and delivery of Newlife's Volunteering Strategy
- Implement annual volunteering plans supporting organisational growth
- Identify emerging trends and best practice in volunteering and charity retail
- Contribute to strategic leadership as a member of the Charity Leadership Team
Volunteer Growth and Engagement
- Significantly increase volunteer recruitment, retention and engagement
- Ensure volunteering opportunities are accessible, inclusive and rewarding
- Monitor volunteer satisfaction and impact using data and insight
- Champion volunteering as key to strengthening communities and improving outcomes
Innovation and Experience
- Explore technology-enabled and partnership-based approaches to volunteer engagement
- Develop contemporary volunteering models supporting operational growth
- Promote best practice in volunteer management, recognition and development
- Ensure volunteers are equipped and empowered to make meaningful contributions
Partnerships and Growth
- Develop relationships with corporate partners, educational institutions and community organisations
- Identify skilled volunteering and employer-supported volunteering opportunities
- Contribute to funding bids and partnership proposals
- Represent Newlife externally as an ambassador for the charity
What we're looking for
Experience
- Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
- Developing and implementing strategic plans and improvement programmes
- Managing teams and delivering organisational growth through volunteering
- Partnership working with businesses and community organisations
- Budget management, performance monitoring and quality assurance
Skills
- Strong understanding of volunteering best practice and engagement
- Knowledge of contemporary charity retail and volunteer-led operating models
- Strategic leadership and people management abilities
- Excellent communication and relationship-building skills
- Passion for improving outcomes for disabled children and their families
Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)
Reports to: Charity Director
Disclosure and Barring Service (DBS) checking may be necessary for this role.
Ready to transform volunteering?
Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.
The UK’s largest charitable provider of specialist equipment for disabled children.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Deputy Manager to join our team in Exeter.
The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services.
They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.
What you will be doing:
- Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
- Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
- Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
- Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
- Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to
On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.
The client requests no contact from agencies or media sales.
As Deputy Director of Operations (Local Services), you'll lead the strategic and operational delivery of Victim Support's services across the regions. You'll act as the senior organisational representative for commissioners and system partners, shaping local system responses and ensuring quality, sustainability and innovation. You'll Translate national strategy into regional implementation and be accountable for performance, risk and culture.
You'll lead a cluster of services across England and Wales, and work with individual associated Area Managers, to identify, develop, promote opportunities to grow and develop services, to improve impact and reach more victim-survivors. In conjunction with the Director for Operations, you'll further develop opportunities for partnership working across England and Wales. You'll identify trends in commissioning and act to ensure models and approaches are evolving.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career
About the Role
Central to the role is ensuring that relationships between Victim Support, commissioners and stakeholders are strong and you'll take proactive action to address risks and improvement actions and themes. With excellent interpersonal skills you'll manage Area Managers, within a cluster, to ensure the organisation is positioned strongly and represented professionally with accurate evidence-based information and insight.
You'll help promote a strong external brand for the organisation by ensuring the team serve people impacted by crime well in line with strong service delivery standards. You'll play a key role in the ownership and accountability for the delivery of financial, customer, risk, and people objectives across regional services.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.
It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.
Key Responsibilities
- Manage and monitor service performance KPIs and business plans.
- Lead and support your team through effective recruitment, training and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You
Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.
You will need:
- Understanding of voluntary and statutory agencies in criminal justice, health and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crime of people of all ages including children and young people.
- Experience of working directly with adults, children and young people.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



