Employer supported volunteering manager jobs
Senior Recruitment Consultant (Manager fast-track)
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£34,000 per annum plus on target bonus
Responsible to
Operations Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays
Plus a day’s leave on your birthday, plus a wellbeing day’s leave
The Role
The purpose of the role is to win vacancies and place ex-offender candidates into sustainable paid employment with local employers. Working towards a promotion to Manager within 6 months, you will then also provide leadership to the Preston office team, being responsible for the management and Recruitment Consultant responsibilities for 70% of your role.
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are four main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities, allowing us to place our candidates into work.
This will require new business development and excellent ongoing relationship management. You will identify which jobs are most sought after by our typical candidates and which are more specialist or occasional opportunities. Equally, you will gravitate towards employers who demonstrate agility and responsiveness in their hiring processes. Your client contacts are more likely to be business owners, divisional managers and site supervisors than social value or EDI teams.
You will:
- Proactively approach local employers who are advertising paid jobs that could suit current candidates on our books, for example through online searching using keywords for skills and industry sectors, sending over candidate details with the goal of obtaining recruitment instructions and securing interviews.
- Speculatively approach organisations that are not currently recruiting but are likely to have suitable vacancies in the future that match the typical skillsets of our candidates.
- Maintain a follow-up database of active and prospective clients and take ownership of industry sectors or geographical areas, in consultation with colleagues, to avoid duplication and maximise reach.
- Visit employers to explain our services, answer questions around protocols for interviewing or hiring ex-offenders and gain a clear understanding of the workplace environment, travel routes and employer requirements.
- Select and submit candidates who you consider suitable for vacancies, advocating for each individual based on your knowledge of them, their references, and the positive changes and efforts you have witnessed.
- Be prepared to positively challenge employer assumptions where you believe reluctance to consider a candidate is unfounded.
- Disclose the candidate’s offending history and risk profile, emphasising their personal attributes and work strengths.
- Guide employers through the interview and hiring process in close consultation with the candidate.
2. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work and providing ongoing mentoring during their first 12 months of employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers. Our job finder support can begin in custody and continue through the gate into the community, or start within the community. Typically, we work with an individual for between one and three months to establish work readiness and continue supporting them for up to a year after they secure employment. Many people remain in touch and return to us for subsequent jobs over a period of years, and we consider our door to always be open.
You will:
- Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, either accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where barriers such as substance misuse or homelessness remain significant.
- Work with candidates over several weeks and months as a job mentor, meeting regularly to support all aspects of their job search.
- Help craft effective CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to their spent and unspent convictions.
- Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
- Book candidates onto relevant third-party training courses, including CSCS cards, HGV driver training and renewable energy qualifications.
- Encourage candidates’ own job search activity, including teaching them how to use online job boards and supporting them to complete online application forms.
- Submit candidates for opportunities available through our network of inclusive employers and proactively seek additional vacancies on their behalf.
- Organise interviews, ensuring candidates have the means to travel and appropriate interview clothing, providing support where required.
- Follow up after interviews, helping candidates manage expectations, process outcomes and rebuild confidence where applications have been unsuccessful.
- Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and support with travel-to-work costs.
- Provide practical support where needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.
In-Work Support
After employment begins, there can often be unforeseen challenges facing newly employed candidates, particularly recent prison leavers. These may be practical, emotional or lifestyle-related. The strongest opportunity to advocate for a candidate and help sustain employment comes from having built trusted relationships with both the individual and their employer.
You will:
- Advise employers on successfully onboarding new employees during their first few weeks and months in work.
- Help employers understand and accommodate any additional support needs, such as housing transitions, medical requirements or probation appointments.
- Be aware of and navigate any negative Google or media reporting about a candidate’s previous offending, including advising on measures to protect privacy and reputation where appropriate.
- Remain in regular contact with candidates during their first 12 months in employment through check-in calls and meetings.
- Record all candidate and employer interactions and outcome reporting on the Itris recruitment CRM database.
3. Management of the Preston Team (Within Six Months)
You will:
- Line manage and develop the Preston office’s Recruitment Consultants, Trainee Recruitment Consultants and Resourcer, leading by example across business development and candidate support activities.
- Run the Preston office efficiently and effectively, ensuring the charity can carry out its work and, alongside the Operations Director, help develop, agree and implement business, operational and annual plans.
- Identify appropriate methods for monitoring office performance and report regularly to the Operations Director on performance against business, operational and annual plans and budget expectations.
- Ensure the office is aware of best practice and consistently works to achieve this within the constraints set by the Trustees and available resources.
- Facilitate regular group clinical supervision sessions for yourself and all team members.
4. External and Internal Relations
You will:
- Maintain and extend a network of referral partners who can direct candidates to us for job finder support, including charities, Jobcentres, probation services and police teams.
- Cultivate these relationships through regular visits, communication and updates.
- Assist in developing the charity’s local public profile and foster positive relationships with government, statutory, voluntary, private sector and other external stakeholders.
- Monitor changes in the external environment that may affect the charity, proactively advising the Operations Director and taking appropriate action where necessary.
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
Rather than a traditional first interview, we will be holding a relaxed group recruitment evening with a ‘speed-dating’ style interview format. This is for applicants for all THREE DIFFERENT VACANCIES we’re hiring for, for the new Preston team.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
- Applications close: 6th September
- Shortlisting: 7th September
- Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
- Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
The Philanthropy Lead will build and deliver a high-performing high-value fundraising programme, focused on pipeline development, strategic relationship progression and long-term supporter value. This is a strategic and hands-on role, requiring a confident fundraiser who can identify, qualify, cultivate and close gifts and funding propositions.
Working closely with senior leaders, prospect research, trustees and a dedicated philanthropy subgroup, the role will unlock networks, develop compelling propositions and create meaningful engagement opportunities that inspire transformational support for hospice care.
This post plays a critical role in strengthening the hospice’s financial sustainability and enabling outstanding care for patients and families across the local community.
When applying please ensure the criteria questions below are covered.
- Please briefly describe your direct experience of securing five-six figure philanthropic gifts from major donors, trusts, or high net worth individuals?
- This role requires someone who can independently manage a live pipeline, build senior stakeholder relationships, and confidently make funding asks within the first few months please explain why you feel ready to do this?
We provide free, quality, compassionate care and support to terminally ill adult patients, their family and carers across Leicestershire & Rutland.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We are seeking a passionate, strategic and relational individual to join our team as we expand our work with generous supporters. In this role, you will lead our engagement with mid-level donors – strengthening retention, increasing income and re-engaging supporters through tailored communications, bespoke resources and opportunities for uplift. You will play a vital role in optimising funding from both established and new supporters, ensuring alignment with Bible Society’s mission priorities.
Alongside this, you will build and nurture key relationships through the management of a portfolio of current and prospective major donors, delivering significant levels of income against agreed targets. You will help donors fulfil their philanthropic ministry by connecting their generosity with the mission of Bible Society.
An enhanced DBS check will be required for this role.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date: Sunday 6 September 2026
Interview date: First round interview date: Monday 14 September 2026 (online)
Second-round interview date: Monday 21 September 2026 (Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
- Establish strong relationships with health and community service colleagues.
- Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
- Recruit and develop a network of enthusiastic and well-supported volunteers.
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting new opportunity to help empower young people aged 8–16 to take action, build confidence and develop new skills through our youth-led programmes in schools.
The Programmes Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools whilst making sure the programme achieves meaningful impact.
Alongside day-to-day programme delivery, you will contribute to a range of initiatives across the organisation, including supporting an exciting collaboration with the School Food Project and helping to coordinate and support wider organisational events such as our youth residentials.
This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.
RESPONSIBILITIES
Programme delivery
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Schedule and deliver assemblies with primary and secondary schools participating in the programme, coordinating with our Bite Back ambassadors.
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Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.
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Deliver training and webinars for schools where necessary.
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Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.
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Ensure successful end-to-end support for the 5+ primary schools participating in the programme throughout the 26/27 school year.
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
Relationship management
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Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools.
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Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).
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Provide timely responses to school queries and alert the Programmes Manager of any potential risks.
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Proactively seek feedback from teachers and young people on our programmes.
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Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.
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Build productive relationships with programme partners.
Project support
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Help coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.
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Support the national rollout of the Bite Back in Schools Primary programme, translating insights and evidence from two successful pilot programmes into engaging assemblies and high-quality resources that drive effective programme delivery and impact.
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Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.
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Provide ad hoc input to evolving organisational requirements as directed by senior team members.
Event support
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Support the planning, coordination and delivery of Bite Back events throughout the year, including travelling as required to meet the operational needs of the Youth teams.
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Coordinate the logistical arrangements for youth residential events, including travel, accommodation and other practical requirements.
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Contribute to event planning and preparation, including resource ordering, coordination and ensuring all materials are organised and available in advance.
SKILLS AND EXPERIENCE
The ideal candidate would have the following:
Essential
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Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A willingness to build relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people.
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Experience of youth facilitation and/or delivering training.
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Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other setting, for example such as leading assemblies and workshops.
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Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.
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Confident public speaker or willingness to learn.
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Ability to travel across England and Scotland when required (occasional).
Desirable
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Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.
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Experience of working with CRM systems.
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience with design tools like Canva.
Please read the full application pack before applying. We are asking you to answer 4 questions. If your application does not include these answers we cannot consider it for the role.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
People Experience Business Partner - Volunteering - (permanent, full-time or 2 x 17.5 hour job share)
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a People Experience Business Partner who will lead the transformation of Myeloma UK's volunteering offer, shaping the future of how we engage with our volunteers and how they help us in our ambitions.
You will bring a progressive approach as either having been a Head of Volunteering, HR Business Partner or People Experience Partner to lead the development and implementation of a new volunteering proposition. From recruitment to recognition, from training to promoting inclusion, you will help shape it all. The post holder will work collaboratively, have good influencing skills with excellent stakeholder management, but most importantly will be someone who naturally leads with heart and compassion.
Your background/ skills:
- Experience in HR, People & Culture, Colleague Experience or leading volunteering.
- Experience from the third sector including volunteering.
- Experience leading organisational change, transformation or projects.
- The ability to design and implement people-focused solutions at pace.
- A compassionate, collaborative approach, with the confidence to challenge constructively and build trusted relationships.
- Digital confidence and a curiosity to embrace new ways of working.
- Continues improvement mindset and willingness to learn.
In return, you'll join a values-led charity where your work will make a genuine difference to people affected by myeloma. You'll be part of an ambitious, supportive People & Culture team and have the opportunity to shape a role that can grow alongside your career.
About the role
Help us transform the volunteering experience at Myeloma UK.
We're looking for an experienced People & Culture, People Experience or Senior Volunteer Management professional who combines compassion with action. Someone who leads with heart, builds trusted relationships and enjoys turning ambitious ideas into practical, sustainable solutions.
Reporting to the Director of People & Culture, you'll work with senior leaders, volunteer managers, People and Culture Colleagues and volunteers across the organisation to design and embed a modern volunteer experience that reflects our values and supports our ambitious People & Culture agenda.
You'll create a complete volunteer lifecycle, from attraction and recruitment through to onboarding, development, engagement, recognition and retention, ensuring every volunteer has a consistent, inclusive and rewarding experience.
This is primarily a transformation role. Around three-quarters of your time will be spent leading a high-profile organisational project to redesign and embed our volunteering experience, while the remaining time will focus on coordinating volunteering activities that help our volunteers and managers succeed.
This is a rare opportunity to build something from the ground up and leave a lasting legacy by creating an outstanding volunteering experience for current and future volunteers.
You don't need extensive volunteer management experience although charity sector and understanding of volunteering is a must. We're looking for someone with strong people experience expertise, project and change management skills and, above all, someone who leads with compassion. You'll be equally comfortable influencing senior leaders, supporting managers and rolling up your sleeves to make things happen.
For the right person, this role offers genuine opportunity to develop into a broader People & Culture leadership role as our organisation and team continue to evolve.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our cultue
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at 9am on Friday 21st August 2026. 1st stage interviews will be held w/c 31 August 2026. Further interviews will be scheduled on completion of 1st stage and will be held in person in Edinburgh.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
At BVSC, we have been supporting the voluntary and community sector for over 60 years and pride ourselves on being an inclusive, supportive and a values-driven organisation. We offer flexible and hybrid working, flexitime and TOIL, 6% pension employer contribution, generous annual leave, your birthday day off, ongoing professional development and the chance to make a real difference every day.
Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave (plus bank holidays)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
We are looking for someone to a lead our capacity-building work across Bexley and Greenwich, supporting voluntary, community and social enterprise (VCSE) sector to thrive, adapt to changing needs and remain sustainable, enabling them to deliver high-quality services and improve outcomes for residents.
Working closely with a wide range of community, health and statutory partners, you will lead a small team to deliver practical support, training and advice whilst helping organisations to develop sills, confidence and sustainability needed to maximise their impact.
If you're a skilled leader with experience in organisational development, partnership working, fundraising, and supporting the VCSE sector, we would love to hear from you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Job Summary
The Executive Support Coordinator will provide effective and proactive support to Durham SU’s elected student leaders, senior staff and volunteers, helping to ensure the effective delivery of Durham SU’s work. The role will support the coordination of executive and governance activity, alongside providing administrative and HR support across the organisation, providing advice, coordination and practical support to help ensure decisions are effectively implemented and that strong working relationships are built with elected student leaders, colleagues and key stakeholders.
Key Responsibilities and Duties
The Executive Support Coordinator is responsible for providing high-quality executive and administrative support to the Chief Executive, Board of Trustees, and senior leadership team, helping to ensure the effective operation of Durham SU. In particular, the Executive Support Coordinator will:
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Maintain excellent working relationships with colleagues across Durham SU Durham University, Board of Trustees and external stakeholders.
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Provide effective coordination and administrative support across executive, governance, and people functions, ensuring information, resources, and communications are managed effectively.
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Support the development and implementation of organisational policies, procedures, and processes, particularly within executive support and people-related areas.
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Provide advice, guidance, and administrative support on HR processes, including recruitment, onboarding, employee records, staff engagement activities, and other people-related initiatives.
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Providing proactive executive support to the leadership team, including diary management, meeting coordination and administrative support.
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Coordinating Board and committee governance processes, including preparing agendas, distributing papers, taking accurate minutes, tracking actions, and maintaining governance records.
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Act as a professional ambassador for Durham SU, demonstrating discretion, confidentiality, and a commitment to supporting an inclusive and positive working environment.
The Executive Support Coordinator is accountable for:
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Line managing and supporting a student staff member within the Central Services team, including agreeing objectives, providing regular support and feedback, supporting development opportunities, and ensuring effective delivery of agreed tasks and priorities.
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Maintaining accurate, confidential records and documentation across governance, executive, HR, and Central Services functions, ensuring information is managed appropriately and securely.
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Supporting continuous improvement of administrative, governance, and HR processes to improve efficiency, consistency, and the experience of staff, trustees, and stakeholders.
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Promoting the values, reputation, and strategic objectives of Durham SU through professional, organised, and collaborative working.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated individual to lead our team of volunteers across the South Wales area. As the Volunteer Manager you will:
- Lead on promoting and developing volunteering within our service across South Wales.
- Leading on the recruitment and training of new volunteers.
- Provide line management for a team of volunteers ensuring high quality support to the victims of crime
- Ensure compliance with all Victim Support standards relating to volunteering.
- Build and maintain partnerships with relevant external agencies
The role is home based and will include regular travel around the South Wales area.
Are you passionate about ensuring the victims of crime receive high quality support, developing others and helping to deliver an outstanding service?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As a Volunteer Manager, you will recruit, inspire, and support a team of dedicated volunteers, empowering them to deliver high-quality services and compassionate support to victims when they need it most, making a real different to the lives of people affected by crime.
You will work collaboratively with colleagues, in order to maximise positive outcomes for service users.
You will:
- carry out recruitment activities to attract potential volunteers
- develop and manage a cohort of volunteers, including service delivery, community engagement and fundraising support
- oversee new volunteer accreditation, carrying out regular supervisions and annual reviews
- promote effective volunteer communications to ensure good working relationships across the volunteer cohorts by, for example, volunteer meetings, newsletters, etc.
- ensure volunteers work within existing safeguarding policies and procedures, data protection and information security, confidentiality policies, lone worker policies and other relevant policies
- develop and maintain effective working relationships through good communication and collaboration with internal and external stakeholders
- promote, facilitate and participate in regular team meetings, sharing local issues, feedback and learning with other colleagues
- comply and keep up to date with VS Data Protection Policy, GDPR data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Team in Kingston.
Sounds great, what will I be doing?
As a Support Worker, you will provide person-centred support to individuals with mental health and complex needs, helping them to build independence, maintain their wellbeing and achieve their personal goals. You will work closely with service users and partner agencies to develop and review support plans, promote community engagement, support access to health, education and employment opportunities, and ensure accurate record keeping while contributing to a safe and positive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Essential: Experience of supporting people with a range of needs, strong communication and relationship-building skills, the ability to undertake support planning and risk assessments, good IT skills for maintaining accurate records, and a sound understanding of safeguarding and promoting independence.
Desirable: Knowledge of mental health, dual diagnosis and substance misuse services, understanding of welfare benefits and housing legislation, experience working with external agencies, and a commitment to ongoing learning and professional development.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Partnerships Manager
Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)
Hours: 37.5 hours per week - Full-time
Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)
Contract type: 31 March 2027 (with potential for extension)
Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney
Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use). The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive. A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.
The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.
This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.
This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.
Job Role:
1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed
2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service
3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working
4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community
5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring
6. Take a lead role in supporting the teams to improve and adapt to changing demands
7. Promote and raise the profile of the service and partners across the boroughs
8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims
9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund
10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).
11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).
12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.
13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.
14. Maintain and update the service satellite spreadsheet (including internal and external satellites).
15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.
16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.
17. To lead on organising stakeholder events and community events.
18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.
19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.
20. Support the Training and Practice Lead to offer and deliver more training to external partners.
21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.
22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.
23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.
24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.
25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.
26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.
27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.
28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.
29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.
30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.
31. Organise regular forums and training sessions with GP’s in the borough.
32. To field any complaints coming from GP’s and other key stakeholders.
General
· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures
· To work with colleagues and partners within the service to provide a seamless service
· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative
· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection
· To be administratively self-supporting
· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links
· To attend and participate in staff meetings, contributing to discussions and giving reports if needed
· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager
· To attend Mind in the City, Hackney and Waltham Forest staff away days
· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest
Person Specification
The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.
Values and Behaviours
· A passion and commitment to supporting good health for individuals and communities (E)
· A valuing of coproduction (E)
· Effective verbal and written communications that can be modified to different stakeholders (E)
· Collaborative team working skills (E)
· Proven negotiating and networking skills with an ability to establish new working partnerships (E)
· Adaptable and resilient to work in a changing and challenging environment (E)
· Ability to deliver against agreed goals, targets and outcomes (E)
· Ability to translate strategy into tangible action to enhance service KPI performance (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
· Able to work in a changing and sometimes challenging environment (E)
· Excellent report writing skills (E)
· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)
Knowledge & Experience
· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)
· Significant Management experience of leading throughout challenge and change (E)
· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)
· An understanding and interest in community development and peer support approaches (E)
· Proven knowledge of substance misuse (D)
· Experience of community-based interventions/collaboration / partnership making (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
Skills & abilities
· Strong collaborative leadership skills (E)
· Coaching skills to achieve successful outcomes (D)
· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)
· Ability to prepare and manage the services Business Continuity Plans (D)
· Experience of Microsoft Office suite, Excel and Database systems (E)
· Experience of performance monitoring at a high level (E)
· Good communication skills and professional role model with staff and partners at all levels (E)
Qualifications
Essential
· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)
Desirable
· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)
Disclosure and Barring Service (DBS)
· Enhanced check required.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Lead | Lead High-Impact STEM Programmes Across the South of England
Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.
Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?
EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.
Why Join EDT?
Passionate about creating equitable access to STEM careers
Dynamic in our response to a changing world
Collaborative with industry, educators and communities
Respectful of young people's potential and lived experiences
At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.
What You'll Be Doing
- Manage programme operations, logistics, performance tracking and regional delivery activity
- Build strong relationships with schools, colleges, partners, volunteers and stakeholders
- Coordinate sessional teams and support outstanding learner experiences across multiple locations
- Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders
For full responsibilities, skills and person specification, please refer to the attached Job Description.
What We're Looking For
- Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
- Strong programme management and project delivery experience
- Experience managing stakeholders, volunteers, educators or delivery teams
- Ability to analyse performance data, monitor KPIs and produce reports
- Excellent communication and presentation skills
- Passion for education, STEM engagement and improving outcomes for young people
- Strong organisational skills with the ability to manage multiple priorities
- Full driving licence and willingness to travel throughout the region
What's In It For You?
- Competitive salary from £29,300 to £37,600 dependant on experience
- 25 days annual leave plus bank holidays
- Up to 10% employer pension contribution
- Life insurance worth three times annual salary
- Hybrid and flexible working
- Wellbeing support
- Opportunity to lead high-profile STEM programmes with national impact
- Career development within a respected education charity
Location
- Hybrid working
- Welwyn Garden City office base
- South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
- Some travel across wider delivery regions, including parts of Wales
- Occasional overnight stays required
#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation
Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our charity is happy to consider a broad range of applicants for this post. The role was originally designed as a developmental opportunity to work alongside a senior Finance Consultant, who will offer training and support in delivering management accounts - with opportunity for growth in the role after 12 months. However, if you are an experienced finance professional looking for part-time work, we would also be keen to hear from you.
1. ABOUT UNITED BY 2022 CHARITY
United By 2022 Charity is the official legacy of the Birmingham 2022 Commonwealth Games. We’re proud champions of the West Midlands, working with communities, volunteers, young people, and employers to create opportunities, inspire pride, and tackle social challenges. With an exciting future ahead, we’re at the heart of making the region more connected, inclusive, and united.
2. JOB PURPOSE
The Finance Officer will play a key role in administering the Charity’s financial operations, and supporting the leadership team in delivering sustainable growth, and ensuring compliance with statutory requirements. This role delivers hands-on financial management, and payroll oversight.
3. KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Key responsibilities include:
Financial Operations & Reporting
· Process day-to-day financial operations via Xero, ensuring accurate and timely recording of transactions.
· Administer the sales ledgers, working with other managers, to raise timely invoices and credit notes.
· Maintain strong working relationships with debtors to ensure prompt payment of invoices.
· Administer the purchase ledgers, supporting other managers, ensuring accurate accounting of invoices/other expenses. Oversee purchase order process. Maintain strong working relationships with key suppliers and internal customers.
· Maintain regulatory and professional compliance.
· Maintain robust internal controls, policies, and procedures.
· Provide administrative support to the month and year end accounts
· Support auditors with supplying documentation and administrative queries
· Produce weekly cashflow forecast.
Budgeting & Strategic Support
· Support with the preparation of annual budgeting and reforecasting processes.
· Provide financial insight and advice to the management team to inform decision-making.
· Support funding applications and grant reporting with accurate financial data.
Payroll & People Support
· Manage relationship with external payroll provider
· Prepare monthly payroll, pensions, and staff expenses for external Payroll provider, ensuring compliance with employment legislation. Staff team of 11 at present.
· Liaise with HR and external providers to ensure accurate and timely processing.
· Process PAYE, NI, and pension for timely submissions.
Systems & Process Development
· Operate finance systems (e.g., accounting software, payroll systems via BrightPay) and implement improvements.
· Ensure financial data is accurate, up-to-date, and secure.
· Streamline processes to improve efficiency and transparency.
· Support Governance & Compliance
· Help with the preparation of reports for the Finance & Audit Committee and Board of Trustees.
· Ensure adherence to charity finance regulations, SORP, and best practice.
· Act as the first point of contact for external auditors, bankers, and other stakeholders.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT GROWTH
GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.
SUMMARY OF SUPPORT & HOUSING MANAGER
The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.
The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.
ABOUT FRONTLINE SERVICES
GrowTH’s Frontline Services are:
1. Night Shelter (church based, rotating model)
2. Housing Project
GrowTH’s Frontline Staff currently are:
1. Night Shelter Advocate Workers (x2)
2. Housing Worker (x1)
As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.
RESPONSIBILITIES
1. Operational Oversight of Frontline Services
The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.
1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.
2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.
3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.
4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.
5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:
o Monitoring referral levels into services
o Monitoring move-on pathways and move-on discussions
o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.
6. Ensuring consistency and clarity in how frontline services operate
7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.
8. Ensuring appropriate boundaries and expectations are maintained
2. Overall Management and Oversight of the Housing Project
The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:
1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.
2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.
3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.
4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.
5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.
6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.
7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.
8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.
9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.
10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.
11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.
12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.
13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.
3. Staff Leadership, Performance, and Development
Ensure frontline staff are supported, effective, and accountable. Responsibilities include:
1. Line management of frontline staff
2. Performance management and addressing challenges in service delivery
3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:
a. Demonstrate compassion and consistency in their work
b. Follow through on commitments to guests and partners
c. Take responsibility for delivering high-quality support
d. Work collaboratively as part of a unified team
4. Supporting staff in decision-making, particularly with complex or challenging cases.
5. Ensuring staff receive appropriate training and development
6. Building a healthy, collaborative, and mission-focused team culture
4. Faith
As part of a Christian organisation, the Support & Housing Manager will:
1. Contribute to maintaining a Christ-centred culture across frontline services
2. Support staff to create environments of Christian community, care, and hospitality
3. Ensure accessible opportunities for guests to explore the Christian faith
4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive
5. Other responsibilities
These include:
1. Being an active member of GrowTH’s Senior Management Team
2. Ensuring that safeguarding is embedded across all frontline services.
3. Participating in complaint resolution where appropriate
4. Escalating issues where necessary in line with organisational procedures
5. Ensuring frontline service procedures reflect actual practice on the ground
6. Supporting development of operational processes (e.g. referral pathways, service flow)
7. Occasionally representing GrowTH in external conversations where appropriate





