Employment Advisors Jobs
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
- You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
- You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.
Full job description can be found on our website.
Salary: £36,159
Closing Date: Sunday 22nd September
Interview Date: Friday 26th September
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The role benefits from being home based but regular travel will be required to cover Swindon, Bath, Bristol, South Oxfordshire, Bournemouth, Southampton and Brighton.
Occasional travel to other parts of the country will be required. The successful candidate will need to live in the Region.
We estimate 2 days a week travelling and 3 days working from home.
The purpose of the role is to promote continuous improvement of the health and safety practice and culture across Dimensions. This will include advising and providing information to managers, carrying out risk assessments and investigations, and ensuring a programme of safety audits/fire risk assessments is maintained.
Interviews will take place on the 30th September via Microsoft teams.
About the role - Your main duties will include:
- To ensure that a programme of safety audits and inspections, including fire risk assessments, is maintained.
- To support managers in developing health and safety plans to ensure the effective management and good practice in the maintenance of a safe and healthy working and living environment.
- To advise on the management of accidents and incidents in accordance with RIDDOR and other regulations and to provide support in the investigation of accidents and incidents and insurance claims where appropriate.
- To respond to requests for assistance, advice and information on health and safety related matters, referring to appropriate internal and external resources.
- To review health and safety policies and update guidance regularly to ensure that Dimensions remain up to date with legislation.
- To attend meetings within their region to provide advice and guidance and produce regional data to highlight health and safety related issues
- To attend virtual meetings and provide practical solutions working alongside departments to develop health and safety initiatives.
About you - The successful applicant will have:
- A track record in a Health & Safety role
- NEBOSH General Certificate (fire safety qualifications are desirable but not essential)
- Knowledge, understanding and experience of conducting safety audits and inspections
- Knowledge of undertaking fire risk assessments and fire safety legislation
- Knowledge of Health and Safety regulations relevant to Dimensions’ services
- Clear verbal and written communication skills
- Ability to manage their own diary and ensure that audit/fire risk assessments visits are undertaken
- Ability to use and develop skills in the various software applications including Microsoft and other applications used by Dimensions.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www. dimensions-uk. org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Overview of Role:
As Human Resources Advisor you will be joining a small, friendly and supportive HR team providing advice and support to managers and staff across the full range of employee life-cycle activities. This is a maternity cover post, so is offered on a fixed term contract for 12 months. As this is a short-term contract, we are looking for someone with HR experience at this level who can also embody our culture as a charity with a Christian ethos.
You will provide HR advice and support, to our Centres of Mission (CoM) (which are local projects run in partnership with Diocese to share the Good News of Jesus); our central services team in Sheffield known as Co.Lab; and our Sheffield based conference centre and accommodation.
The HR Advisor will play a key role in developing and strengthening the relationship between the staff, line managers and HR and ensure we deliver an effective HR service which is aligned with the service to the wider organisation. The post holder will work closely with managers in making sure the Christian ethos and values of Church Army are part of their culture and practice as line managers.
This role suits someone who is a HR generalist with strong knowledge of key HR practices including recruitment and retention, employee relations and development and training. The ideal candidate will be experienced in working in HR and hold a related qualification such as CIPD. As the role will be the link between HR, CoMs and our Co.Lab team, the post holder will play a key part in ensuring the vision, values and ethos of Church Army are evident. They will also bring their day-to-day experience of those areas into shaping the practice of the HR Team.
Salary: £21,029 (0.7) per annum / £24,033 (0.8) per annum (FTE £30,041) per annum
Hours: Flexible options for part-time hours (FTE is 37.5 hours):
26.25 hours (0.7) per week
30 hours (0.8) per week
Working pattern flexible between Monday to Friday.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave:173.25 hours (0.7) per annum / 198 hours (0.8) per annum (inclusive of Bank Holidays) (FTE is 247.5 hours = 25 days plus eight days bank holidays)
Contract: Part-time, Fixed Term (Maternity Cover)
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
The client requests no contact from agencies or media sales.
Background to the role
Age UK East London are recruiting a Welfare Benefits Advisor to join our growing information and advice
team. We support thousands of people a year to maximise their income, challenge bad decisions, and ensure that they understand their rights and entitlements.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
· To provide Information, advice and support to clients enabling them to remain independent in their own homes.
· To work with the Advice Service to deliver and maintain excellent services to AQS standard.
· To provide home visits and office appointments, delivering advice via a variety of channels such as phone, video call and face to face.
· To work with clients to deliver holistic support that promotes wellbeing, independence that reduces health inequality and poverty.
Key Tasks
· To provide quality-assured independent advice and casework support to adults across East London.
· To maintain accurate case records in line with all relevant legislation and quality assurance benchmarks.
· To conduct welfare benefit calculations and advise accurately on entitlements.
· To complete applications for welfare benefits and grants etc.
· To support people to understand their rights and challenge decisions made against them such as welfare benefit appeals to first tier tribunal.
· To deliver a holistic, person-centred and strength-based service focussed on independence and wellbeing.
· To support service data input to support the service with evaluation and monitoring KPI’s.
· To keep up to date knowledge of welfare benefit, Housing and Social Care policy and legalisation.
· To support the service to be flexible and responsive to change and community need.
· To train and mentor volunteers.
General
· To meet regularly with line manager for support, supervision and appraisal.
· To attend team and staff meetings, committee meetings, partnership, network forums and monitoring meetings as required.
· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
· To undertake all training required to fulfil the role.
To carry out the duties of the post in accordance with Age UK East London’s policies and procedures including: EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
· The role reports to the Information & Advice Team Leader
· Close working with the Advocacy Service.
· Close working with GP’s, Outreach Venues, Hospital Ward Staff.
· Close working with the Advice Providers Network in Hackney.
Person Specification
Experience
Essential
· Minimum of 18 months experience of providing welfare advice whether in a paid or voluntary setting.
Desirable
· Experience of supervising volunteers.
Knowledge & Understanding
Essential
· Holds NVQ Level 3 Advice & Guidance, or equivalent, qualification, or ability.
· Expert knowledge and understanding of Social Welfare rights and all relevant legislation/areas of law.
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
Desirable
· Knowledge of social care and the care act.
Skills/Attributes
Essential
· Intermediate IT skills, in particular use of Microsoft Windows, Word and Excel.
· Strong written and verbal communication.
· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
· A commitment to safeguarding and promoting the welfare of vulnerable adults and their carers*.
· A commitment to professional learning and development and reflective practise.
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
· This post may require occasional evening and weekend work.
Employment Details
Contract type
This contracted post is for 28 hours per week and may very rarely require some out of hours or weekend work as required. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be based at Russia Lane but some travel across east London may be required to meet the needs of the service.
Salary
Between £31,930 and £35,020 pa pro rata for part time. Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 23rd September 2024 at 9.00am
1st stage interviews: Week commencing 30th September 2024
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Housing Advisor
Reports to: Manager of Advice Services
Location: Westminster, Central London
Hours: Full time or part time (21-35 hours)
Salary: £36,000 per year (pro rata for part time)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Housing Advisor to provide a structured advice and information service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness. This is an exciting role in our Advice team that will manage a specialist housing caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.
This is just one of the new posts we are recruiting as part of a new project to support families experiencing homelessness in and around Westminster. It follows a report we published last year on the lived experience of families living in temporary accommodation. We are delighted to have secured funding to help us build on this research and pilot different approaches to reach those most in need. We want to develop support that not only meets emergency needs but can enable longer term outcomes. Our aim is to build the case for positive change and reduce future rates of homelessness and poverty. In this role you can play a part in designing, testing and evidencing different approaches with a team of colleagues that cross different advice specialisms and professional family support.
You will join a Centre with a distinct service offer. In our staff survey last year 94 % of colleagues said they enjoy the work they do, and 95% felt they make a difference. Our central London location and generous supporter base is helping us build our impact and influence through a strengthened ability to evidence the impact of our work. We work hard to give our advisors the time and autonomy to achieve the greatest change for our clients.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Benefits
· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: There is no closing date for this role. We will be evaluating applications as we receive them, so if you are interested in the position, we would encourage you to apply as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
Action Against Hunger UK invested in an accelerated the roll-out of the best approaches to prevent and treat severe acute malnutrition. This includes ensuring that operational research is supported by robust costing and cost-effectiveness analysis. The Research Adviser will work within theNutrition Unit of the Operations Department at Action Against Hunger UK.
As Research Advisor you will:
- Support or lead the implementation of a wide range of research projects (including evidence synthesis, economic evaluation, programme evaluations, clinical trials, coverage surveys, Link NCAs and community studies)
- Support the development of new research projects which includes building research partnerships
- Support evidence dissemination, knowledge management, research uptake activities as well as the development of training materials.
You will be involved in internal projects and external consultancy projects. In addition to members of the Nutrition team, you will work with external partners which might include other NGOs, academic partners, UN agencies and independent consultants. You will apply analytical skills, strong technical experience and enjoy a flexible and adaptive working environment, while supporting the positioning of Action Against Hunger as a key reference on nutrition assessments and research. Most importantly, you will work with a very caring team which holds kindness and professionalism at its core.For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing date: 30 September 2024 at 23:30 Interview Date: Between 07/10/2024 and 11/10/2024.
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
- For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.
The client requests no contact from agencies or media sales.
Senior HR Advisor (Operational) – £37,000 - £40,000 per annum
We are working with a respected organisation in the healthcare sector that specialises in complex neuro-disability care. They are currently looking for a Senior HR Advisor to join their team within the Workforce Department.
This role focuses on providing expert HR advisory services across all aspects of employment relations (ER) and case management, including absence and performance management, grievance, and disciplinary cases. You will play a crucial role in supporting the HR Business Partner, managing a range of HR projects, and providing day-to-day guidance to managers on HR best practices.
Key Responsibilities:
- Managing the full cycle of employment relations (ER) cases, including performance, absence, grievance, and disciplinary investigations.
- Providing expert advice on HR policies, procedures, and employment legislation.
- Line management of an HR Assistant, ensuring high-quality HR service delivery.
- Collaborating with HR Systems & Compliance to ensure data accuracy and operational efficiency.
- Supporting organisational change and process improvement initiatives.
- Delivering HR projects that align with the organisation's People Strategy.
Key Requirements:
- CIPD qualified (or working towards qualification).
- Extensive experience in managing complex ER cases.
- Strong understanding of HR compliance, employment law, and best practices.
- Proven ability to manage HR projects and deliver process improvements.
- Excellent stakeholder management skills and experience in a fast-paced environment.
This role is ideal for an experienced HR professional with a background in employee relations, who is looking to make a real impact in a specialist healthcare setting.
If you're a proactive HR expert with a passion for delivering exceptional service, we want to hear from you!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Prospectus is delighted to be collaborating with Two Saints, who provide accommodation and support for those experiencing or at risk of homelessness. They are a safety net for people in tough times and the springboard to a brighter future. Two Saints services work across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton and they work with local authorities and partnership organisations to ensure their clients get the best support possible and provide pathways to improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty, and exclusion.
We are working with them t o find a dedicated Human Resources Advisor to provide comprehensive day-to-day HR support across their operational services. This role is crucial in assisting with the implementation of HR policies and supporting the HR team and managers in delivering the overall HR operations and strategy. If you are passionate about human resources and eager to contribute to a dynamic team, this position is perfect for you. After an initial onboarding period, the role can offer some flexibility, working on a hybrid basis, (approximately 3 days a week at their central services based in Fareham or in services as needed).
As the first point of contact for managers and staff on HR-related queries, you will provide advice and guidance on HR policies, procedures, and employment legislation. Your responsibilities will include maintaining accurate staff records, managing the HR system, and ensuring timely payroll data. Additionally, you will manage employee relations queries, contribute to HR projects, and stay updated on changes in employment law and policy. Your role will be integral in enhancing HR systems, producing metric reports, and supporting managers and staff with general queries.
The ideal candidate will have a CIPD qualification or equivalent experience, some experience in an HR advisory or administrative role. Strong communication skills, both verbal and written, are essential, along with the ability to interact effectively with all levels within the organisation. You should be IT literate, have some exposure to HR management systems and possess excellent organisational and prioritisation skills. An understanding of basic employment law and HR best practices is required.
A basic disclosure and barring service check will be completed upon appointment. Join Two Saints and be part of a team dedicated to fostering a positive and supportive work environment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
They are at the forefront of innovative clinical care, and they challenge boundaries.
Every day their charity is tasked with a unique set of missions which they respond to with their fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities they undertake. This ethos remains at their core; they are here to work alongside and help the NHS without using their available funds. The impact they make with their services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without their support
THey also impact their communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Their work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables them to invest into their operational services, into developing staff and volunteers and into their future financial stability to protect the services needed now and in the future.
Job title (known Internally): HR Advisor
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: Up too £36,645.00
Closing date: 27th September 2024
Job Purpose
Are you looking for a role where you can provide responsive and efficient HR support to managers and staff across the organisation? Do you enjoy working in a dynamic environment, helping to manage workforce issues, including change management and employee relations?
Join The Organisation as our HR Advisor!
As an HR Advisor, you’ll be responsible for delivering professional, customer-focused HR advice that supports the organisation in managing key workforce issues. Whether you’re guiding managers through employee relations cases or supporting change management processes, your role will be crucial in ensuring smooth HR operations and contributing to the success of their charity.
With your expertise, they'll enhance HR processes to achieve maximum efficiency and effectiveness, aligning with their charity's mission to make a difference in the lives of those they serve. Your autonomy in achieving specific objectives will be vital in driving their HR strategy forward, ensuring they move toward their organisational goals. You'll be a pivotal part of the HR team, supporting the HR/People Manager to uphold an efficient HR operational service throughout the organisation while focusing on specific goals and objectives to drive the HR strategy.
Key Responsibilities
- Provide expert guidance and support on employee relations issues, ensuring compliance with employment law and company policies, including liaising with their solicitors to support effective decision-making.
- Advise and partner with managers and department heads to understand business needs and develop tailored HR solutions that drive organisational performance and employee engagement.
- Support with the implementation of HR initiatives such as contracts for services reviews, Occupational Health and wellbeing providers, Appraisals, Pay and reward, to support their long-term growth and sustainability.
- To adopt a culture of coaching and empathy with all line managers to encourage a positive employee experience.
- Work closely with the Resourcing, and L&D team to continuously improve manager capability, by challenging, influencing, and supporting managers to develop their knowledge, understanding, and ability to manage teams effectively.
- Analyse HR metrics and trends, exploring areas where improvements could be made.
- Work with the Learning and Development team to identify areas where training could benefit employees. Offer ideas for programmes that could help improve skills and competencies, supporting in facilitating HR training sessions or workshops.
- Support managers with employee relations cases, including sickness, disciplinary, and performance issues, providing confident and knowledgeable advice.
- Be prepared to travel across the organisation, supporting managers and teams where needed.
- Input for the development and implementation of HR policies and procedures. Helping ensure that these policies align with employment legislation and company/charity standards.
Person Specification
- CIPD Level 5 qualification or equivalent experience.
- An understanding of employment law, HR best practices, and industry trends.
- Proven track record of building effective relationships with senior leaders.
- Exposure in change management and guiding teams through organisational transitions.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborate with cross-functional teams to design and deliver effective policies and procedures and employee development initiatives.
- Demonstrated commitment to diversity, equity, and inclusion initiatives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment.
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of their activities. Their commitment applies to all acting on their behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of their Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-216 395
Supporter Care Advisor
Contract: Permanent, Full-time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in customer service to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as one of our Supporter Care Advisors to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Supporter Care Team delivers an exceptional supporter experience and champion this across the organisation.
About the Role:
As our friendly and helpful Supporter Care Advisor you will build rapport and loyalty with current and potential supporters and ensure they feel truly valued and a key part of our work.
In this role, you will be the first point of contact to engage, inspire and motivate people to be part of our vital for the long term work.
You'll also:
- Help with donations and enquiries, and resolve complaints
- Make outbound calls to thank those supporting our work and help with their queries
- Send personalised thank you letters
- Ensure supporters' records are accurately updated and inline with compliance requirements
- Send out resources to help supporters in all aspects of their fundraising
- Identify, investigate and solve any issues affecting supporters to ensure they have an excellent experience
About You:
- Proven experience of excellent customer/supporter service skills
- Strong written and verbal communication skills
- Proactive problem solving abilities
- A positive and proactive approach with a 'can do' attitude
- To be a great team player!
Although not essential, we also prefer you to have:
- An empathy with overseas development issues
Closing date: Applications will close at 23:59 on 22nd September 2024. Availability for interview is required week commencing 30 September 2024 - interviews will be conducted via Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Location: Home based, with travel as per role requirements
Salary: £31,680, rising to £32,630 from 1st October 2024
Discipline: HR
Job type: Permanent
Expiry date: 30 Sep 2024 23:59
#Care to join us?
We are looking for an Employee Relations Advisor to join our friendly and welcoming team here at Hft.
Hft is one of the largest charities in England and Wales supporting learning disabled adults to live their life their way. We’re passionate about what we do and we use our unique understanding of the challenges facing the people we support to amplify their voices to bring about positive change. Hft was founded more than 60 years ago by a group of pioneering families who wanted a better life for their learning disabled children. We have a clear vision, we’re ambitious and fully committed to positive change for those we support and the social care sector. We’ve embarked on a journey of transformation that will ensure we can meet changing needs and extend our reach and impact.
About the role
Working in the People Operations team, the Employee Relations Advisor plays a crucial role in maintaining positive employee relations. The role is responsible for promoting working relationships, resolving conflict and ensuring compliance with employment laws and regulations.
The role provides an opportunity to guide and support managers and employees on various employee relations matters within Hft. You will be a trusted member of the People Operations Team, providing a responsive and proactive service. In this varied role, you will support in embedding employment legislation and best practice in terms of talent management, employee relations, employee wellbeing and support with the implementation of the People Strategy.
If you have proven experience within Employee Relations or Human Resources, with in-depth knowledge of employment law, regulations, HR policies and procedures, excellent interpersonal skills and the ability to effectively collaborate with employees and managers then we would like to hear from you!
About you
- CIPD Level 5 or working towards or equivalent experience
- Experience of change management
What’s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and lots of support along the way. ???????
With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.
We offer:
- All Hft employees get access to the Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
- Access to a range of discounts on your favourite brands through Telus Health
- Wagestream - allows colleagues to flexibly access their pay throughout the month and utilise a range of financial support, through its dedicated app
- Access to wellbeing services including Health checks, Digital GP and mental health support via Aviva Digicare + Workplace
- Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
- 33 days holidays (including 8 bank holidays)
- A contributory pension scheme & life assurance
- Discounted mobile phone contracts with Vodaphone
- Long service awards - Hft offers a monetary award after 10 years of service
- Free DBS check
Find your place with us and change lives
STRICTLY NO AGENCIES PLEASE
???????????We reserve the right to close this vacancy early should we receive sufficient applications.
Apply Now
REF-216 535
We are proud to partnering with a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
As part of the Workforce Department, the Senior HR Advisor will lead on and manage the full cycle of employment relations cases, including absence and performance management, grievance and disciplinary investigations organisational change. You will be proactive in taking the initiative to identify and deliver on solutions for improvements to service delivery and will engage with stakeholders to improve management competences and avoid litigation. You will have direct line management responsibility for a HR Assistant and will support the HR Business Partner in identifying and delivering HR projects that add value to HR Operations processes and the stakeholders, improve the overall efficiency and effectiveness of our HR service, and help achieve the aims of our People Strategy. We are looking for an experienced HR professional with a robust background in employee relations and a strong understanding of HR compliance and employment legislation. You will be proactive in identifying and delivering solutions to ER challenges, driving service improvements across the organisation.
You will deliver an exceptional, responsive and professional HR advisory service to staff and managers, utilising credible expertise and knowledge to guide and partner with managers throughout the full employment relations cycle. You will also be an expert in ER, serving as a trusted point of contact for key stakeholders to provide and implement effective solutions and strategies for HR issues involving absence, probation, capability, conduct, performance and grievance meetings, seeking support from the HR Business Partner where necessary.
This role is offered on a hybrid working basis with 3 days in their London office and 2 days working from home. The role will also be offered on a 3 month temporary basis with a view to becoming permanent. DBS Check required.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £35,882 (outside London) £37,778 (inside London)
- 35 hours
- Permanent, full time
- Hybrid variable (with tie to London or Bristol office) or Home Based. Reasonable travel for in-person meetings required
- Advert closing date: 30 September 2024
- Telephone screening: W/C 07 October 2024
- First stage interviews: 17 October 2024 and second stage interviews: 22 October 2024 (both via MS Teams)
- Telephone screening will begin for longlisted applicants from W/C 07 October 2024. We anticipate these telephone calls to last no more than 15 - 20 minutes, with our aim being to understand the breadth and depth of your ER experience.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Human Resources Advisor with strong experience in employee relations and policy development to join our People Team. In this role, you’ll work closely with the HR Business Partners and act as the escalation point from our People Operations Team, offering comprehensive, pragmatic people advisory services across the organisation. You’ll support colleagues and managers on a wide range of HR topics, including employee relations, recruitment, and policy improvement.
This is a key role that doesn’t involve direct management responsibilities, but you will play a pivotal part in coaching and advising managers and colleagues. We’re looking for someone with strong interpersonal skills, a proactive approach, and the ability to handle complex HR cases with confidence and professionalism.
You’ll be joining a collaborative team committed to improving people processes and enhancing workforce diversity and inclusion.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Provide first-line people advisory support, managing employee relations issues such as performance management, grievances, and absence management.
- Assist with complex HR casework and organisational change programmes, including restructuring and redundancies.
- Collaborate with hiring managers to ensure an inclusive and diverse recruitment and selection process.
- Liaise with the People Operations Team to ensure all people changes are accurately reflected in our systems and payroll.
- Support the development and implementation of our People policies and processes across the organisation.
What do I need?
At Young Lives vs Cancer, we value diverse perspectives and unique skillsets. If you're passionate about making a positive impact but don’t meet all of the criteria or need a more flexible working arrangement, we still encourage you to apply!
The key skills we’re looking for in this role are:
- CIPD Level 5 qualification or equivalent experience.
- Strong working knowledge of UK employment law and HR best practices.
- Demonstrable experience in providing HR advisory support and managing employee relations casework.
- Excellent communication and relationship-building skills.
- A proactive, solutions-oriented approach with strong organisational and problem-solving abilities.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Would you like to be part of the team providing specialist debt and money advice that could have a real impact on people’s lives?
We have an excellent opportunity for a Benefits, Debt and Money Advisor, covering the Southwest Midlands area covering Herefordshire, Gloucestershire & Worcestershire.
As a Benefits Debt and Money Adviser you will:
- Manage referrals and ongoing caseload to ensure clients receive appropriate and timely support.
- Provide specialist level debt casework, advising on legal position and all suitable debt options, maintaining professional advice standards in line with the Financial Conduct Authority.
- Carry out benefit calculations and income maximisation through the take up of appropriate benefits, identifying and advising on entitlement – full training provided.
- Act for the client where necessary; drafting letters, obtaining medical evidence, and researching case law as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation, using the IT software provided.
- Develop and maintain local contacts with agencies and charities associated with debt and benefit issues. These will include MOD, DWP, NHS, local authorities, and service charities.
Living within Herefordshire, Gloucestershire & Worcestershire and having a driving license and access to your own vehicle is essential in being able to undertake this role.
Please note this role will be home based with occasional travel for team meetings and training throughout the region, in addition to home visits and tribunal representation throughout the region when required. We do cover travel expenses.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
- Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
- Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
- Connected! We work from home as part of a strong Regional & National team and manage our own diaries accordingly.
- Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Embark on a rewarding journey as an Advocate and Advisor with us!
Working across projects you will support D/deaf and Disabled people to have choice and control over their life using a holistic approach. This role is a mixture of supporting Disabled people to express their views and wishes, and ensuring their rights are upheld through Advocacy support and providing advice across topics such as Housing and Benefits.
In this pivotal role, you'll be at the forefront of delivering high-quality Advocacy and Advice for D/deaf and Disabled individuals in Tower Hamlets.
As a key member of the team, your responsibilities will include:
· Managing a caseload offering Advocacy and Advice to D/deaf and Disabled people with a range of impairments. This includes seeing clients through virtual appointments as well as face to face appointments at Reals Offices, partner offices, GP surgery’s or as home visits.
· Promoting Advocacy and Advice across the borough
· Working within Real’s quality frameworks; Real holds the Quality Practice Mark for Advocacy and the Advice Quality Standard.
· Supporting the Coordinator with monitoring and evaluating the service and overall service delivery
Working under the guidance of the Advocacy Coordinator, you'll champion the rights of Disabled individuals, addressing issues spanning social care, housing, health, finances, and more.
The ideal candidate with either hold, or be prepared to work towards an Advocacy or Advice NVQ.
If you are ready to make a difference and advocate for positive change, apply now to be a vital part of our team!
The client requests no contact from agencies or media sales.