VCH is recruiting a Best Practice Adviser in Volunteer Management to support the hundreds of community groups and charities that are delivering vital services across Hackney.

Over the last year, multiple frontline groups have sprung up to deliver essential supplies and services to people suffering the impact of COVID, while hundreds more charities continue to deliver essential programmes for residents to help people live better lives. Many of these groups are overrun with demand, and may benefit from support and guidance to develop programmes to ensure the effective and efficient recruitment and support of volunteers.

We’re seeking someone with previous experience in supporting community and voluntary groups around issues relating to Best Practice in volunteer management, to support new and existing organisations in making the most of their volunteer programmes. Alongside delivering bespoke, 1 to 1 support to individual groups, you’ll also help oversee the development of brand new good practice resources such as engaging training videos, online webinars, as well as facilitating group training courses and discussion forums.

We actively encourage people from all backgrounds to apply for this opportunity as we really want applicants to reflect the diverse demographics of Hackney residents. We are committed to equal opportunities and access for all people.

Supervisor – Dementia Telephone Advisors

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Supervisor Responsibilities:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is a Supervisor working in our telephone based service; you will line manage a team of Advisers who are the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser Supervisor (Telephone) you will manage your team to ensure the provision of a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

Supervisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a supervisory role in a telephone and e-mail based service. You will have excellent spoken and written English, and strong active listening and questioning skills. You will have the ability to coach, mentor and support staff, getting the best out of them. An NVQ level 4 or equivalent in a health and social care related subject would be an advantage.

You will have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met. Ideally you will have experience of integrated telephony systems.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Advisor Supervisor (Telephone)
Location: Belfast
Contract type: Permanent, Part Time
Hours: 25 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £18,071.43 - £19,734.29 actual per annum (depending on skills and experience)

Closing date: 31 January 2021
Interview date: 04 February 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, Senior Support Worker, Supervisor, Team Leader, etc.

We are seeking either a trained money adviser or a trainee candidate who can demonstrate they have the capacity and drive to undertake comprehensive learning in order to provide debt support, money advice and financial capability.  It is an exciting role helping people, often those at greatest risk of vulnerability, to identify debt solutions, maximise their income and minimise their expenditure. The successful candidate will assist clients with a broad range of often complex Universal Credit, debt & housing problems and will advise on budgeting, prioritisation and income maximisation. There will be targets to meet and caseloads to manage. 

You may have a money advice or general advice background, be a recent graduate or come from an unrelated industry looking for a change in direction. What's really important is your ability to absorb information and put into practise what you've learned. You will be a stickler for detail/accuracy and efficiency. You will have a high standard of written English and enjoy working as part of a team. A good attitude to hard work, enjoying learning and being able to take constructive feedback are a must. 

Initially the post will be completely home based due to Covid -19 restrictions, however in the longer term the post holder will be required to work from our Congleton and Crewe offices with the option of mixed home/office work or being permanently office based. The post holder may also work in our Nantwich and outreach venues as required.

We encourage applications from disabled people by offering them an interview, if they meet the minimum criteria for the job. 

Contract Type: Permanent

Deadline for applications: 5:00 p.m. Tuesday, 9th February 2021

Interviews: 17th/18th February 2021

For further information and an application pack, please contact:

Adele Hockenhull (Administrator)

Generous Giving Adviser, Hove

Full Time – 35 hours per week

£30,000 - £32,000 per annum

The Diocese of Chichester is one of the 42 dioceses which make up the Church of England: we are the Church of England in East & West Sussex.The Diocesan Office at Church House, Hove, serves the people of the Diocese: those in more than 360 parishes and more than 150 church schools and the wider community as a whole.  Our vision is to help people within the Diocese to know, love and follow Jesus.  Committed to resourcing and encouraging every parish across the Diocese, we are seeking a highly skilled individual to encourage a Diocesan-wide spirit of generosity.

We are looking to appoint a Generous Giving Adviser to help develop and implement our generous giving strategy in alignment with the National Giving Strategy. This aims to broaden the theological understanding of, and engagement with, stewardship across the Diocese and help build a thriving and generous church.

A primary requirement of the role will be visiting and meeting with clergy, treasurers, clergy and congregations to encourage and enable them to identify and find the necessary resources, both financial and non-financial, to fulfil their mission. The position involves the ongoing promotion and take-up of the national Parish Giving Scheme. 

The successful candidate will have a passion for mission and stewardship, excellent communication skills, the ability to inspire and engage, and confidence in talking about faith and giving with a strong grounding in theology. This is an exciting opportunity for someone who loves working with people to make a real difference to the church communities within our Diocese.

Due to the nature of the role there is an occupational requirement for the post holder to be a practising Christian.

The role is based in Hove and we offer additional benefits such as free parking, a range of staff development activities and the Diocesan Pension Scheme with 15.1% employer contribution.

For an informal discussion about this role please contact Rob Dillingham, Deputy Director for Apostolic Life at the Diocese of Chichester.

Applications must be received by 5pm on Monday 25th January 2021. All applications must be submitted via Pathways: 

Interviews will be held on 10th February 2021 via Zoom.

 Careers Adviser/Guidance Worker

ASCEND

Based in South Oxhey, South West Hertfordshire

£14k part-time

Are you passionate about improving people’s life chances and help move them on in their lives? Can you advise people on how to improve their skills and get a better job? Do you want to work with people who are committed to the Social Justice agenda?

If so, then come and join our award-winning team and lead our Advice and Guidance work with clients in South West Hertfordshire.

Careers Advice/Guidance Worker

ASCEND has long experience in providing high quality advice and guidance to our clients.  We are looking for an energetic and enthusiastic self-starter with strong interpersonal and communication skills, able to work successfully in a small team.  You will be a good listener who is sensitive to people’s development needs and able to work with clients of varying skill levels.  You will have experience of guidance work and be willing to work towards a level 4 or above qualification in Information, Advice and Guidance. You will share ASCEND’s values, our commitment to social justice and our empathetic and person-centered approach to our clients.

The role involves supporting clients to make career action plans and helping them to gain the skills they need to access opportunities.  It will involve close liaison with ASCEND’s Training Coordinator and Client Mentor.   The adviser will be responsible for overseeing the ‘Back to Work’ programme, for one-to-one advice with clients and for managing Job Clubs within the local community

The role is for 21 hours per week for twelve months in the first instance.  Under the COVID restrictions most staff members are working online most of the time.  However, once the restrictions allow we envisage a return to face-to-face working with clients.

To apply:   Please send your CV to our CEO, Christine Wyard who will send you an application form.  For any further information, please view our website or contact Christine.

Closing Date:  21 December 2020

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a worldwide movement of national organisations working with and for communities and individuals.

IPPF is seeking an experienced, dynamic and committed professional to take up an exciting global role providing medical leadership and ensuring a strategic, integrated approach to clinical governance, health systems strengthening and sexual and reproductive health service (SRH) programming in line with IPPF strategic outcomes. Working closely with colleagues and members worldwide, they will collaborate and lead the clinical and technical implementation of specific programmes focusing on the delivery of integrated SRHR including innovative service delivery strategies with a special emphasis on person-centred, transformative approaches including self-care. The successful candidate will provide strategic and technical guidance to expand access to SRH commodities and pharmacovigilance within the Federation. The role is also expected to work closely with IPPF’s Director Leadership Team to advise and provide technical input on other related medical issues. This is a great opportunity for the right candidate to build and implement a vision for this important organisational function.

Profile: In addition to proven experience in a relevant medical field - providing sexual and reproductive health services, you will be an established leader with technical excellence as it relates to programme design, strategies, and analysis of needs and gaps.

Creative and dynamic, you should enjoy working in complex organisational settings, having the ability to build networks and influence, and to foster openness to fresh ideas and new ways of working. You will be comfortable working with cross-cultural teams, be comfortable with ambiguity and comfortable in both engaging and leading. You will have a post graduate degree in public health/health related qualification- a clinical background is required. Fluency in English is essential, with excellent written and oral communication skills and proven experience of facilitation, research, training and capacity-building. You will have a clear commitment to the values of IPPF and passion for the work of the organization.

CVs will not be accepted.  For further information and an application form, please see our website. Application form available in Large Print, Audio or Braille. We regret only shortlisted candidates will be acknowledged.

Closing date: 7 February 2021

Interviews: w/c 15 February 2021 

Applications are particularly welcome from candidates openly living with HIV/AIDS. IPPF is committed to equal opportunities and cultural diversity. Candidates from all sections of the community are welcome to apply.

IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

Supervisor – Dementia Telephone Advisors

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Supervisor Responsibilities:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is a Supervisor working in our telephone based service; you will line manage a team of Advisers who are the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser Supervisor (Telephone) you will manage your team to ensure the provision of a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

Supervisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a supervisory role in a telephone and e-mail based service. You will have excellent spoken and written English, and strong active listening and questioning skills. You will have the ability to coach, mentor and support staff, getting the best out of them. An NVQ level 4 or equivalent in a health and social care related subject would be an advantage.

You will have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met. Ideally you will have experience of integrated telephony systems.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Advisor Supervisor (Telephone)
Location: Birmingham
Contract type: Permanent, Full Time
Hours: 35 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £25,300 - £27,628 actual per annum (depending on skills and experience)

Closing date: 31 January 2021
Interview date: 04 February 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, Senior Support Worker, Supervisor, Team Leader, etc.

We are seeking to appoint a Telephone Energy Advisor for a fixed term contract until March 2022. The new role will be part of our Household Energy Services team. The ideal candidate will be an excellent communicator, with an enthusiasm for giving advice about household energy efficiency and income maximisation. The post-holder will be someone with the ability to cope with sometimes distressed/vulnerable clients in crisis, who is keen to be part of a busy team at the forefront of CSE’s work.

The main focus of this role is provision of our Western Power Distribution (WPD) Power Up project, our Home Energy advice line and any new telephone advice services that become available. This will involve providing accurate and appropriate advice on all aspects of home energy efficiency. The role will also involve general administrative tasks including data inputting, updating customer records and the sending out of post-advice follow-up material.

• Duration: Two years fixed term contract
• Full time: 37.5 hours
• Salary: £39,659.32 gross per annum plus 9% employer pension contribution
• Location: London, with occasional international travel
• Closing date: 9.00am UK time, 8 February 2021
• Interviews: Week commencing 15 February 2021

We are looking for a Gender Adviser to join our Research, Advisory and Policy Department. The successful candidate should have practical experience of supporting the integration of gender into conflict analysis and programming for peacebuilding initiatives. Knowledge of integration of gender into internal organisational systems and processes would be an advantage, as well as some experience of policy advocacy work. This is an exciting opportunity for an organised, flexible and motivated individual, who is open to learning, to work across the organisation to help us achieve our strategic goals. 

Job purpose

The Gender Adviser works across Programme Departments and with the RAP Department and Fundraising and Communications team to help Conciliation Resources achieve its gender and inclusion ambitions in the Strategic Plan. They support the Head of Gender and Peacebuilding in ensuring coherence of overall strategy, policy approach and communications on gender and inclusion. They bring expert advice and guidance on the integration of gender into analysis, design, programming, training, facilitation, research and advocacy, and organisational systems and processes as needed.

The Gender Adviser is a source of technical advice and support to gender leads in Programme Departments and a source of expertise on gender and inclusion within the organisation and externally in the wider peacebuilding community. They promote learning on gender and inclusion across the organisation and promote Conciliation Resources’ practice and learning on gender and peacebuilding to external audiences.

Essential knowledge, skills and experience

• Sound understanding of gender and inclusion in peacebuilding theory and practice.
• Extensive experience of providing practical advice, expertise and accompaniment to staff and partners in conflict affected contexts in integrating gender and inclusion in peacebuilding programmes.
• Strong facilitation and training skills on gender and inclusion and ability to present complex information on gender and inclusion to non-specialist audiences so that it is easily understood.
• Experience of undertaking supervised practice-based gender-sensitive research resulting in high-quality analysis and reporting.
• Experience of taking minutes in meetings, revising and contributing to the drafting of substantive policy reports.
• Knowledge and experience of project management, including design, budget development and management, monitoring, evaluation and learning.
• Ability to listen actively to, engage with, and persuade people from varying backgrounds and with a range of political, cultural, and value orientations.
• Strong organisational, analytical and problem-solving skills and ability to manage a varied workload.
• Experience of working with international, national and local partner organisations and of managing consultants.
• Experience of presenting to external audiences.
• Strong verbal and written English language skills.
• Ability to work as part of a team as well as independently, and to work collaboratively, with a flexible approach.
• Computer literate (preferably experience of working in a MAC environment).
• Readiness to undertake overseas travel to Programme contexts and Europe/US and willingness to undertake hostile environment training.

Desirable knowledge

• Degree level qualification (or equivalent in practice) in a relevant field, such as gender studies, conflict resolution, development, international relations, human rights.
• Some practical knowledge or experience of peacebuilding in one or more of the conflicts in which Conciliation Resources is working.
• Experience of integration of gender into organisational management processes and systems, such as finance, human resources, governance and MEL.
• Experience of living or working in a conflict-affected society.
• Language skills relevant to context/s in which Conciliation Resources works.
• Experience of undertaking supervised practice-based research and analysis in the areas of gender, conflict, security or international development.

Your application answers will be reviewed blind to ensure fairness. Your responses will be randomised and the shortlisting panel will not see any details about you, including your CV. Your CV will only be seen after shortlisting if you have been invited to an interview.

Please note your application will be automatically rejected if you are not a qualified social worker.

We are recruiting talented Leadership Development Advisors to deliver 1-to-1 and group coaching sessions to Firstline Leaders (FLLs). We currently lack racial diversity in our coaching pool and want our organisation to better reflect the communities we serve. Therefore, we are actively seeking applicants from Black, Asian and minority ethnic (BAME) backgrounds for these roles.

Job Description

Firstline is a tailored leadership development programme based on Frontline’s leadership capability framework and a carefully cultivated curriculum.

First line managers are the primary engine for championing reflective leadership practice and systemic change in social work.

Two ten-month cohorts run each year, the first starting in the spring, the second in autumn. The participant journey on the Firstline programme includes a number of residential leadership modules, workshops and extensive coaching by our Leadership Development Advisors.

At the Motor Neurone Disease (MND) Association we an exciting opportunity for an MND Connect Adviser (Helpline Adviser) to join our Care Directorate at our national office in Moulton Park, Northampton on a part-time basis.

Salary: 'Competitive' plus benefits

Location: Northampton

Hours: Part-time 25 hours per week

Working Pattern: 5 hours per day, 1200 - 1700

Contract Type: Permanent

About the role

The MND Connect Team offers information and support on all aspects of motor neurone disease, including symptom control, practical management, improving quality of life, clinical research and signposting to other organisations.

As an MND Connect Adviser you will provide a professional and accurate service, providing practical and emotional support to people living with or affected by MND, their carers, and family members.

You will also be an important source of information, resources and support for healthcare professionals, MND Association staff and volunteers.

What are we looking for?

We strive to ensure the highest standard of care and support for people living with MND, and therefore it would be beneficial to have a professional knowledge of terminal illness and its impact, or an understanding of disability issues.

Key skills:

• Excellent listening and communication skills both oral and written
• An excellent telephone manner, demonstrating tact, sensitivity and empathy
• The ability to produce and present information to a wide range of professional and lay audiences
• Good analytical and problem-solving skills, with a calm, confident and flexible approach
• Ability to self-organise and to work without direct supervision
• Good computer literacy and attention to detail
• A sound understanding of confidentiality

To view the full role responsibilities please view the job description on our careers site.

This role is 25 hours per week and you will be required to work 12:00 - 17:00 Monday to Friday.

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will based from our national office in Northampton, where we operate an agile working environment with the flexibility to work from the office and home.

How to apply?

We would love to hear from you and encourage early applications.

If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.

About Us

We have been through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.

These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi stage; this may include video call screening, psychometric assessments and competency based interview/s.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

Digital Learning Advisor

Location: London
Contract type: Permanent
Starting Salary: £30,000 per annum, plus benefits
Hours of work: 37.5 per week

About the role:

It's bringing the skills that will help shape their future

It's becoming part of something special. And it's developing new ways to engage and inspire. This is what it feels like to work for our client.

With c.1200 employees spanning a diverse range of roles, their internal digital platforms are currently more important than ever; ensuring everyone is informed, connected, and able to learn and work effectively regardless of their location. The huge increase in demand they have seen for digital learning during the pandemic is likely to continue as they consider more flexible ways of working post-Covid, making your role key to their future.

Joining their L&D team as their digital learning specialist, you’ll help to take their systems and content catalogue to the next level, as well as explore new ways to engage employees via digital and virtual learning environments.
Over the coming year they will upgrade their LMS, and as system Superuser, you’ll play a central role in the project. You’ll also manage the system day-to-day: supporting learners, troubleshooting issues, developing functionality and analytics capability.

With creativity as well as technical expertise, you’ll design and develop a range of digital training content, blended learning programmes and other resources. This includes partnering with internal specialists to transform ‘must know’ training into engaging online courses.

Joining them at this interesting and important time, innovation and ideas will be encouraged. And so, with a keen interest in digital learning trends and best practice, you’ll be well placed to advise on new technologies and approaches.

And as you support others, you'll have exceptional opportunities to grow your own career. They don't stand still here; and your ideas will make an impact at the heart of this world-famous institution.

About you:

Passionate about the enabling power of digital technologies and with an understanding of the full learning cycle, you’re the expect they need.

With experience as a Learning Management System Superuser, and ideally familiar with Virtual Learning Environments, you’re keen to further develop your expertise and take on a new challenge.

Proficient at using e-learning authoring tools (e.g. Adapt), and familiar with some other standard industry tools, you can design and build creative and engaging learning content and materials involving e-learning, video, graphics and animation.

With an understanding of online user experience best practice, you’ll apply your knowledge to deliver an exceptional experience for all learners.

Well organised and planned, yet able to adapt quickly, you’ll juggle a varied workload and effectively balance changing priorities and deadlines.

At your best working as part of a team, you can quickly build relationships and collaborate effectively with a range of stakeholders at all levels.

Analytical and numerate, you’ll work with data to analyse trends and spot opportunities to improve or adapt.
Proactive with lots of initiative, you’ll be keen to put forward new ideas and suggestions that will support the continued development of their learning offer.

Closing Date: 7th February 2021

Membership Adviser

This is an excellent opportunity to join our client with an exciting new role for a Membership Adviser.

Membership Adviser Responsibilities:

Contributing to the development and enhancement of our client's recruitment and membership retention activity across all membership categories by delivering an effective and joined up approach to their membership strategy & toolkit.

Advising and promoting on all their affinity benefits and professional services and building relations with local service partners & affinity providers to maximise profile and uptake across Wales will be a key responsibility as well as contributing to their regular direct member communications.

Membership Adviser Requirements:

You are sociable and friendly, outgoing and a good communicator. One of your strengths is that you are people orientated and build lasting business relationships, whilst always seeing the positive side of things.

About our client:

They represent the interests of farmers and growers across Wales. Promoting competitive and socially responsible agriculture and horticulture, they influence policy at the highest levels to ensure the long-term viability of their members.

Working with them means working alongside great people, who are passionate about what they do and recognised for their knowledge and expertise. They offer 25 days annual leave (plus statutory bank holidays), company car, National Employment Savings Trust pension scheme, a performance related pay award scheme and a range of discounts through their Benefits employee portal.

Location: Builth Wells

Contract type: Permanent

Hours: 35 hours per week

Salary: Starting salary circa £34,800

Benefits: Competitive (Company car included with the role)

Closing date for applications: 31st January, 2021

Interview date: 15 February 2021

You may have experience of the following: Membership Officer, Recruitment, Retention, Membership Strategy, Sales Support, Membership Administration, Marketing Assistant, Member Services Administrator, Market Research, Marketing Administration, Project Management, Trade Union, etc.

Ref: 96268

Job Title: Community Link Advisor
Location: Stafford
Contract: 37.5 hours, Fixed Term to 31/08/2021
Salary: £22,000 pa depending upon qualifications and experience

Starfish Health and Wellbeing provides a range of primary care psychological therapies service that offers support to people who are emotionally distressed and looks at how we can support them in their recovery. We are seeking to recruit Midlands based Social Prescribing Link Worker for a range of periods of fixed term employment up to three years working in a partnership between Starfish Health and Wellbeing and the Primary Care Network.

The areas the project will cover are Aelfgar, Brereton and Great Haywood Stafford.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Link Workers will support existing groups to be accessible and sustainable working collaboratively with local partners.

Key tasks of the role include: taking referrals from a wide range of agencies, working with GP practices within primary care networks, hospital discharge teams, pharmacies, job centres etc to promote social prescribing and its role in self-management; providing personalised support to individuals, their families and carers to improve their health outcomes; help people identify the wider issues that impact on their health and wellbeing, such as debt, loneliness, unemployment etc;  working with individuals to co-produce simple personalised support plans, including helping people to gain skills for meaningful employment, where appropriate; supporting community groups to receive referrals; working collectively with all local partners to ensure sustainable community groups and with commissioners and local partners to identify unmet needs within the community; recruiting and developing a team of volunteers to provide ‘buddying support’ for people, starting new groups and finding creative community solutions to local issues, providing regular ‘confidence surveys’ to community groups receiving referrals, to ensure strength and sustainability and data capture.

The role will require the successful candidates to manage and prioritise their own caseload.

All Starfish appointments are subject to a six- month probationary period.

Closing date: 24th January 2021.

A DBS disclosure will be requested for the successful applicant.

Starfish is an Equal Opportunities Employer and welcomes applications from all sections of the community.

No agencies please.