Recruiting for a Mental Health Recovery Worker to join our Mental Health service in Barnet!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead provisions 3 Recovery Houses, 24 hour/7 days a week support services, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The Recovery Houses are commissioned by The Barnet, Enfield and Haringey NHS Trust. Elysian House offers various interventions and treatments within the acute care pathway, working with clinical teams in Barnet to maintain and improve quality of life. Elysian House is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. Look Ahead works closely with the Crisis Resolution Home Treatment Team to target customer's needs and for successful discharges.

Job Overview:

You will understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery, you will also:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the Resettlement Worker to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project.
- To undertake any other duties consistent with the basic objectives and duties of this post

For more information or to apply please visit our website.

Recruiting a Recovery Worker to join our Mental Health service in Islington!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week. This is a 6 month fixed term contract.

Islington Crisis House offer 24/7 crisis accommodation to customers with mental health needs who require a high level of support, it is a 'high support fast stream' mental health service consisting of 12 units, with move-on expected within two weeks. This is a really great opportunity for anyone with clinical interest as the service is delivered in partnership with Camden and Islington MH Trust.

Job Overview:
Post-holders will be required to:
- Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Accountabilities:
- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards.
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the service-user, their carers and care coordinators to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association

Skills, Knowledge and Experience:
Essential:
- At least an NVQ Level 3 in Health & Social care, or equivalent
- Minimum of one years experience of support work with people with mental health related support needs

For the full job description, please visit the Look Ahead website.

Phoenix Futures is looking to recruit a passionate and solution focussed Communities Engagement Team Manager as part of our Building Futures service at HMP Pentonville.

As a Communities Engagement Manager you will have up to date knowledge and understanding of the support available in the community for our service users upon release. You will have line management duties and will be responsible for representing our service in a variety of multi-stakeholder meetings. You will develop Through the Gate and Family support initiatives and will be confident in building and maintaining relationships with internal and external partnership agencies in order to fully support the client through their recovery. 

As an individual, we are looking for someone who is self-motivated and good problem solver who can work on their own initiative, and as part of a team. You will need excellent communication skills and the ability to navigate challenging situations with a solution focused approach.

Successful candidates will be dynamic and forward thinking with keen insight into transition of care from custody into the community. The ideal candidate will have experience of line management, safeguarding and working with vulnerable adults presenting with substance, alcohol and associated issues.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders. You’ll also have access a range of learning and development opportunities to support your personal and professional development.

Recruiting a Support Worker to join our Young Peoples service in Windor and Maidenhead!

£21,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working.

Wellesley House is a supported housing service in Windsor, Berkshire which houses 17 homeless families with children for up to 2 years. Our accommodation is spacious, self contained, modern and include on site laundry facilities, a TV lounge, playroom and large private garden. Staff work closely with customers to help them to identify and address their support needs and provide them with practical and emotional support to maintain their tenancies, access opportunities such as training and employment and maximise their income by ensuring they are accessing financial help they are entitled to. We build on customers' life skills to enable them to lead independent, fulfilled lives. All referrals are received from the Royal Borough of Windsor and Maidenhead housing team.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a rota basis of 8am-4pm or 10am-6pm and alternate weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

We are currently recruiting for passionate, experienced and committed Mental Health Recovery Workers to join our care and support rehabilitation services supporting adults with complex mental health needs based in Croydon, London.

As a Recovery Worker your role is to provide a supportive, responsive and effective service in order to rehabilitate and reintegrate Service Users back into the community and provide pathways, support and appropriate interventions that will enable successful resettlements. Taking a holistic and person-centred approach, you will work to support individuals to identify their strengths, set goals, develop coping mechanisms and support motivation to improve their mental health and wellbeing through a variety of interventions.

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Key Responsibilities:

• Implement the service’s policies and procedures in order to deliver the overall programme using a recovery focused approach.
• Encourage Service Users to develop social networks and undertake meaningful activities to assist them to develop positive coping mechanisms and reintegrate into the wider community.
• Maintain a standard of service as required by Commissioners and Penrose to deliver a safe and effective service.
• Responsible for the maintenance of a healthy, safe and psychologically informed environment that includes the security of the building, fabric and grounds.
• Ensure that information is shared appropriately within the team and with other professionals and that all Service User and service records are accurate and up to date.
• Liaise with relevant and appropriate agencies and services to provide information, advice, support and treatment where necessary in relation to physical and mental health, substance misuse, education, employment and training, life skills and any other identified support needs.

Experience Required:

• NVQ / Diploma Level 3 in Health & Social Care / Community Justice or professional equivalent
• Experience of delivering a recovery focused service to vulnerable adults with support needs, including complex needs
• Understanding of recovery focused service provision / person centred approach for people with mental issues.
• Experience of successful reintegration of service users into the community
• Understanding of the principles of Key working, support planning, and risk assessment
• Experience of lone working and working on one’s own initiative
• Understanding of the connection between substance misuse and mental health

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Study support
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

We also have multiple vacancies across our organisation including in Brent and Enfield. Please do ensure you make reference in your supporting statement if you wish to be considered for these roles.

Emerging Futures’ greatest resource is its people, so we also offer our employees generous annual leave, pension, and other benefits.

Emerging Futures has secured a 3-5-year contract to deliver substance misuse and housing support services across Cheshire East. Our Housing Related Support is informed by both harm reduction and ‘Housing First’ principles and is driven operationally via a culture of values based, passionate leadership.

We are extremely proud of our services and are looking to recruit passionate and enthusiastic Housing Project Workers who are able to engage and offer support to people who present with a range of complex needs, including poor health & wellbeing, low self-esteem, low levels of literacy, substance misuse issues, non-existent family relationships and who have difficulty forming and sustaining new relationships.

If you thrive on working in a challenging but rewarding environment and have a real desire to make a difference to people’s lives, this role could be for you!

This requires the ability to work on a rolling rota basis covering days, evenings and weekend across our Housing Related Support provision in Crewe or Macclesfield, Cheshire East.

Our Passion Statement

At Emerging Futures, we believe that everyone has the potential to change, grow and learn and to achieve the best they can in everything they do. We know it takes courage and commitment to change, which is why we have a passion statement, rather than a mission statement. To us, being passionate means:

• celebrating success and achievement
• creative and daring enough to innovate
• determined to persist when things get tough
• brave enough to say when something isn’t good enough
• humble enough to accept and learn from criticism
• willing to take responsibility for making things better

Above all, being passionate means having the desire to nurture, facilitate and empower others to reach out with hope to achieve their full potential.

This job is for you if…

• You are someone who is committed to our passion statement and shares in our belief in the potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities
• You are passionate about improving the health and wellbeing of those experiencing homelessness and rough sleeping and can support complex individuals from first point of contact to resettling in their own home.
• You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised, and professional.
• You are passionate about promoting recovery, tackling homelessness, and working in collaboratively with partner agencies.

What you will be doing

• Supporting tenants to maintain their tenancy by providing hands on, practical help and advice across our network of shared, supported housing.
• Working with the Local Authority and other agencies to create move-on options and improve the health and wellbeing of tenants through direct 1-1 work.
• Supporting the development of recovery and employment initiatives for tenants across Cheshire East, working with local third sector and grass roots organisations, associations, and individuals.
• Supporting residents in financial planning and providing debt counselling and support where appropriate.
• Ensuring residents understand their tenancy agreement and their rights and obligations.
• Managing accommodation for individuals, enabling residents to access pathways to meet their more immediate needs before moving on to full independence, their own tenancies and meaningful activity.

Some of the skills, knowledge and experience you will have

• A keen and comprehensive awareness of homelessness issues, interventions and understanding specific ways to support tenants with ingrained and entrenched negative behaviours.
• Excellent all-round communication skills and the ability to manage relationships.
• An ability to undertake accurate and comprehensive assessments of need, identifying levels of risk, recovery potential and establishing immediate and longer-term recovery goals.
• An ability to work effectively with groups using a structured planned approach.
• Experience of working in or with adult social care services within the charitable, third or public sector.
• A flexible attitude towards your work and a knowledge of local services and geography in Cheshire East.
• Flexibility and access to transport as you may be required to visit other sites across Cheshire East.
• We welcome applications from people with lived experience; however, all employees are required to have an enhanced DBS.

How to apply

If you are interested in applying for either of these new and exciting roles within Emerging Futures, please send your Application Form or CV along with a covering letter detailing why you are suitable for the role to Victoria Duncan on the email provided.

Recruiting a Support Worker to join our Learning Disabilities service in Tower Hamlets!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The service accommodates three individuals on a ground floor, and suits people whom have mobility needs. Support is provided across 24 hours with various levels depending on the customers needs. There is a shared kitchen, lounge, garden, wet room and two toilets; however other shared communal facilities available within the block. The service has a person centred approach; this is always picked up by Auditors and Inspectors, it's mentioned within audits reports. The people whom live there choose and are supported to live the life that they want taking part in various activities within their community such as attending day centres, visiting their friends, attending church, participating in events and much more.

The service is supported by an amazing, compassionate and experienced team who have many years supporting people with Learning Disabilities and other Disabilities. The Manager has excellent experience in supporting people of various ages with Learning Disabilities and Autism, the Manager is also a Winner of the Great Britain Care Awards 2019.

As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach. Work within a team to communicate, meet the service and Look Ahead objectives and responsibilities whilst working flexibly to respond to the needs of the customers.

This role will require either an experienced, skilled and compassionate person and or a person with great values and willing to learn in order to meet the role specific competencies for this position

Key Responsibilities:

- Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues
- The ability to follow guidelines and use initiatives to manage, control and eradicate infections. For example following a thorough cleaning rota and completing all relevant checks such as living standards checks
- Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal care, including but not limited to support with personal hygiene, meal preparation, medication management and personal finances support as required
- Champion a positive local culture within the service
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home
- Participate in support planning, risk management and assessment of needs in line with support planning whilst supporting the team with case work management
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
- Involve customers in the design, development and delivery of the service through co-production
- Use appropriate communication including accessible information standards to ensure customers understands and can make informed choices.
- Report and support any observations relating to customers welfare
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Maintain a good standard of records and reporting as required at the project under the direction of the Managers
- Engaging in learning and development activities to increase knowledge and skills and share learning with customers and colleague
- Attend and participate in team meetings, customers meetings and participate in daily handovers
- Competent and or willing to learn the use of IT and its programmes
- Competent and or willing to learn the use of relevant systems, company policies and frameworks

For more information or to apply please visit our website.

Recruiting a Support Worker (6 Month FTC) to join our Young People and Care Leavers service in Berkshire!

£19,644 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Frogmore Court provides accommodation-based support for 25 young people between the ages of 16 and 25. The service offers 24-hour support to customers, for up to two years, in purpose built accommodation in Maidenhead. All applicants must present support needs and be statutory homeless. Referrals come from a range of sources including Social Services, Probation, the Leaving Care Team, the Community Mental Health Team and the Youth Offending Team.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Recruiting for three Support Workers to join our Young People and Care Leavers Service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Mile End Young People Services consists of four accommodation-based services, plus visiting and floating support. Jeremiah House is a standalone scheme for nine young people leaving care, while Mile End Road, with 16 units, provides a first stage response for young people with a range of complex needs. Both offer 24/7 support. Whitehorse Lane and Brokesley Street are designed for a lower level service, and Powesland Court offers three units of self-contained accommodation as a further step down

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. They will be people who are resilient, reliable and able to work under pressure.

Key Accountabilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specificiation:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with young people

For the full job description, please visit the Look Ahead website.

SUPPORT WORKER, STEP UP, SWADLINCOTE, PERMANENT, PART-TIME, FRWK03 £16,915 - £18,430 FTE, 1 X 26HPW (PRO-RATED RATE OF PAY £11,886 - £12,951), 1 x 33HPW (PRO-RATED RATE OF PAY £15,086 - £16,438)

Do you want to join an organisation that employs remarkable people to do a remarkable job?  Do you have commitment to reach out, even to the most challenging young people?

We are looking for Support Workers who would thrive in a young person’s accommodation service, where no two days are ever the same.

You could be part of a team supporting young people to develop their independence, social skills and help raise their aspirations.

You will work on a Rota basis and support young people aged 16-21 to complete daily tasks and learn new life- skills during their transition to independence and into our move-on properties. 

We are looking for permanent Support Workers, various hours available and also Relief Workers to work occasional shifts as needed. Contact service management to find out more about working hours currently available.

You will:

• work in partnership with various agencies and closely with social care

• have excellent communication skills and be able to build rapport with young people

• be dynamic and enthusiastic

• promote equality and diversity within the service

• provide a safe and secure environment for young people

• contribute to the delivery of a comprehensive support package

For more information please contact: Alison Legg

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

This is an exciting opportunity to join the Pan Cheshire Missing from Home Service. The successful candidate will be based in Cheshire East (Crewe) and will work closely with the team to complete Return Home Interviews and direct work with children and young people in the borough. 

What we’re looking for

We are looking for someone to engage with young people who are missing from home and conduct return interviews with specified timescales. 

You will assess young people’s needs and provide harm reduction advice, information and signposting; encouraging engagement into specialist services; Develop and sustain productive relationships within Children’s Social Care and referring agencies to ensure the regular and appropriate referrals are received; Undertake one to one work with children and young people vulnerable to missing incidents to inform a risk reduction plan; Collect and report on information from all young people who are assessed; completing all required monitoring information by set timescales

Further information about this job

This a permanent full time role for 37.5 hours per week.

Interviews will take place via Google Meet and will be led by Emma Couch.

About We Are With You 

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

We work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. 

We give people support in a way that’s right for them either face to face, in their local service, community or online. 

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. 

We Are With You.

SUPPORT WORKER, RUSSELL HOUSE, NEWARK, PERMANENT, FRWK03 £16,915 - £18,430, 37 HPW

Russell House provides temporary accommodation for single homeless people aged 16 years and above and have a local connection to the Newark and Sherwood area. The service is made up of 15 self-contained units and is staffed 24 hours a day by support workers. 

The aim of the service is to provide a safe secure environment for our residents and work with them to achieve goals identified in their support plan before they move on to more permanent accommodation.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with some experience of dealing with the public in a busy service environment. Experience of working in a hostel or similar environment is preferable but NOT essential.

The main functions of this role will be;

• to build the skills of service users to empower them to maximise their independence

• to contribute to the achievement of contractual service obligations

• to work in partnership to maximise service delivery

• to assess individual service user’s skills and needs and to work positively with risk

• to prepare documented assessments and support plans with service users

• to support service users to engage with the move on process

• as a member of the team to engage with the management of the building

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

Community Development Worker (Male) – Men’s Mental Health

Hours:  37 (5 days) per week

Contract: 3 years (fixed term)

Salary : £21,757 - £23,800

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and complex needs.  Our goal is to inspire hope and deliver change for everybody and every community we work with.

The Men’s Mental Health project will work with communities across Somerset to raise awareness of men’s mental health in the community. It will also create spaces for men to talk about their own mental health and facilitate access to local services and networks, including Open Mental Health provision.

This exciting new role will empower and support individuals and organisations to take action to support men’s mental health and suicide prevention. Reflecting the principles of asset-based community development, it will work with community partners to develop targeted provision, community events and online engagement activities to raise local awareness of mental health and support services.

About You

We are looking for an experienced male community development worker, with experience of working with people with mental health and complex needs. You will need to be a confident communicator and facilitator, who thrives in a collaborative environment and is able to engage a wide range of stakeholders.

Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).

For more information on the role and person specification please see the Role Profile attached to this advert. To open the Role Profile please click on ‘1 Document available’ at the top of the screen.

Closing date: 3rd November 2020 (midnight)

Interview date: 17th November 2020

For more information and to apply please see our website. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.

SUPPORT WORKER, HOMELESS FAMILIES, NOTTINGHAM, PERMANENT, 37 HPW

(MONDAY-FRIDAY – ALTERNATE SHIFT PATTERN OF 8 AM-4 PM & 10 AM-6 PM), FRWK03 £16,915 - £18,430

Homeless Families provides an accommodation and low level support service to homeless families.

The service work closely with the Local Authority to reduce the use of B&B accommodation for these often vulnerable families.  We are looking for experienced workers who respond well to a fast paced service and like a challenge.  Referrals come from Nottingham City Council’s Housing Aid service and families are accommodated for approximately 10 weeks. 

Support focus on addressing immediate and short term support needs and resettlement to more permanent accommodation. Housing management and a focus on move-on form the majority of the tasks. The safety and wellbeing of families with children is paramount. There is a high turnover and the accommodation need to be made ready in a short time span.

We are looking for reliable, experienced and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable families and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable and we welcome applicants with a background in working with children and/or young people.

 The main functions of this role are;

1. Positively promote the work of Framework and the service
2. Follow up on tasks identified by support planners on a support plan with families
3. Provide a housing management function, collect both eligible and ineligible rent, manage occupancy agreements, void and locality management
4. Ensure that the accommodation provided is both safe and healthy
5. Develop good professional relationships and networks of support relevant to the client group
6. Ensure that families move on in a planned and coordinated way
7. Understand and act on both child and adult safeguarding issues

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.