Engagement jobs

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

About the role
This role is promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.
You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.

As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.

Key responsibilities

Engagement

• Develop a vibrant engagement plan for Healthwatch Westminster, ensuring that we are reaching a wide range of residents a
• Develop effective relationships with local groups to promote the Healthwatch service and share platforms to capture people’s views and experiences.
• Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.
• Work in partnership with key stakeholders from the grassroots network to support engagement in projects, including coproduction and joint communications.
• Take a lead role in making sure all Healthwatch Brent activities involve people from all sections of the community, including seldom-heard communities.

Communications (Healthwatch Brent, Westminster, RBKC)

• Create engaging and up-to-date digital media content across all social media channels, including web content, Twitter and Facebook.
• Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
• Design reports, presentations and stationary templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.
• Answer and respond appropriately to calls about the service, collaborating with the team to give signposting support via phone and email.
• Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.
• Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager. 

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification
Essential

• Good understanding of the NHS / social care, in particular the role of user/citizen involvement in developing services.
• Experience of promoting user empowerment and user choice.
• Experience producing communication materials for a variety of channels and audiences.
• Experience of working with diverse communities, particularly in Brent, Westminster or Kensington & Chelsea.
• Good understanding of health inequality and the role Healthwatch can play in helping local people to address this.
• Experience of project management; ability to manage multiple projects effectively and meet deadlines.
• Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.
• Excellent organisational skills, ability to take initiative and plan your own workload.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Evidence of ongoing personal development and training related to the role.
• Previous experience of working within a Healthwatch service.
• Experience coordinating and working with volunteers.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

This role is part of our Skills and Engagement team working to effectively deliver key skills and engagement reading programmes, including Summer Reading Challenge and Reading Sparks and the delivery of our adult reading resources. The ideal candidate will have experience of delivering complex and/or national programmes with multiple stakeholders, as well as innovative content creation and digital development.

The purpose of the role is to manage the operational delivery of, and content development for, the Summer Reading Challenge to ensure it meets programme KPIs and remains a popular, relevant and accessible programme, and to manage other aspects of our skills and engagement work, including managing adult reading resources, leading the operational delivery of the Reading Sparks programme and being the team lead for digital development.

Assistant Director of Culture and Engagement (Interim)

 13-month maternity cover | A standout leadership opportunity at Samaritans

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Samaritans is looking for an Assistant Director of Culture and Engagement to lead how we connect with, listen to and create inclusivity for our people (staff and volunteers) at a pivotal moment for the organisation.

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This is a 13-month maternity cover, offering a rare opportunity to step into a senior, high profile leadership role at one of the UK and Ireland’s most trusted charities. For the right person, this role will be a powerful addition to your CV, demonstrating your ability to lead culture, internal engagement, EDI and change at senior leadership level, within a complex, purpose-led organisation with people and connection at its heart.

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As Samaritans continues a period of transformation and growth, this role is integral to our journey. You will shape our internal narrative, deepen engagement, and unite our people behind a shared culture, ensuring equity, diversity and inclusion remain central throughout our ambitious change programme.

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Leading two high-performing teams as a single department (internal communications and engagement, and culture and inclusion) alongside their Heads of Team, you’ll play a pivotal role in embedding cultural change, advising on change management, strengthening two-way communication, and ensuring our people feel connected to our mission every day.

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At Samaritans, our people are our strength. This role exists to ensure every colleague and volunteer feels a sense of belonging, and that they are heard and valued, because when our people feel connected, we can better support those who need us most in our live saving mission to prevent suicide.

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A full outline of the role is available in the Job Description here.

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Contract terms

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• 13-month fixed-term contract (maternity cover)
• £75,000 per annum, plus benefits
• Full-time is 35 hours per week, but we are passionate about flexible working, please talk to us about what works best for you
• Hybrid working: linked to our Ewell (Surrey) office, with a blend of home working and access to offices in Ewell and London Bridge
• In-person working: collaboration matters to us. We typically work in person around once a week.

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What you’ll be doing

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• Leading Samaritans’ internal communications and people engagement strategy, building trust, clarity and alignment across the organisation
• Driving cultural change, bringing people together around shared purpose and evolving ways of working
• Leading for equity, diversity and inclusion ensuring this is embedded across all aspects of our transformation programme and furthering our EDI commitment
• Partnering closely with Executive and Senior Leadership to shape communication and change management around transformation, change programmes and organisation-wide initiatives
• Strengthening two-way communication, ensuring our people have a voice and that feedback and listening are embedded and acted upon
• Overseeing people surveys and engagement insight to track progress, inform leadership decisions and support wellbeing
• Supporting leadership visibility and connection, translating strategy into meaningful day-to-day experience

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About you

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• You are a strategic, senior leader, with a strong track record of engaging people through change
• You have significant experience working in large, complex or matrixed organisations, and delivering success
• You are motivated by purpose, people and culture, and understand how engagement and inclusion build trust, belonging and shared identity
• You are confident leading for EDI, with demonstrable experience of bringing about tangible change, overcoming challenges and creating inclusion across a broader organisation
• You are confident influencing and advising senior leaders, balancing empathy with clarity, particularly in sensitive or high impact situations
• You lead teams with care, ambition and inclusivity, creating environments where people feel empowered to do their best work.

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About Samaritans

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You’ll be joining a values-led organisation with a powerful mission: reducing suicide and supporting people when they need it most. We offer flexible hybrid working, excellent benefits, and the opportunity to make a genuine, life-saving impact through your leadership.

We are committed to building a diverse and inclusive organisation. We particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, who are currently under-represented at Samaritans.

Further information about Samaritans, including our values, structure, benefits and application process can be found in our recruitment brochure and on our careers website.

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Ready to make your mark?

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If you’re looking for a short-term senior role with long-term impact, and the chance to lead connection, engagement, inclusion and belonging at a moment that truly matters, we’d love to hear from you.

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How to apply

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Please complete the online application form including the questions outlined here, and submit these along with your CV, with a brief supporting statement.

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1. Please give an example of how you’ve led internal engagement and advised on change management to support an organisation through transformation. What was your approach and impact, and in what role or organisation? (300 words max)

2. Share an example of how you have led Equity, Diversity and Inclusion, and created inclusive spaces within the wider organisation to bring about change? (300 words)

3. Describe how you see the role of culture in supporting a high performing organisation, and what key factors you see as critical to achieving this? (300 words)

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We kindly ask that you do not rely on AI tools to generate application or interview answers. We want to see your thinking, writing style and ideas.

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Applications close: 23:59 Sunday 15 February 2026

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Interviews:

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• Virtual Interviews: Monday 23, Tuesday 24, or Friday 27 February 2026
• Second-stage interviews in person, at our Ewell office: Wednesday 4 March
• Please note that due to staff availability, it may not be possible to offer alternative interview dates so please hold these dates if applying.

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Proposed start date: Tuesday 7 April 2026

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Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London.

For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment.

For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives.

This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders.

The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Job description

Employer Engagement, Outreach, & Representation

• Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark.
• Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
• Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers
• Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities.
• Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
• Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
• Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives.
• Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
• Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in.
• Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
• Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
• Maintain accurate records of employer engagement, opportunities created and outcomes achieved.

Values, Inclusion & Professional Practice

• Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
• Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention and progression.
• Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
• Contribute positively to Rinova’s employee-owned, collaborative culture, sharing learning and supporting team objectives.
• Uphold Rinova’s values and mission, ensuring a participant-centred, partnership-led approach to delivery.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience

Employer Liaison & Brokerage Skills

· Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.

· Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement.

· Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities.

· Ability to manage multiple employer relationships and maintain clear communication and follow-up.

Experience of Creative and/or Hospitality Sector

· Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries.

· Understanding of employment pathways, roles and recruitment practices within these sectors.

· Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.

Partnerships, Outreach & Stakeholder Engagement

· Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds.

· Confidence representing an organisation externally and building trust with senior stakeholders.

· Ability to work collaboratively with partners to achieve shared outcomes.

· Experience supporting or contributing to employer forums, networking events or stakeholder meetings.

Communication, Administration & IT

· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.

· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.

· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.

· Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

· Empathetic, professional and culturally aware when working with diverse participant groups.

· Strong commitment to equality, inclusion and accessibility in programme delivery.

· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.

· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.

· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

Desirable Skills, Knowledge and Experience

· Experience working on publicly funded programmes.

· Background in careers advice, job brokerage/recruitment, employability support or IAG.

· Existing employer contacts within the Southwark or London hospitality and/or creative sectors.

· Experience contributing to events, employer forums or sector-based initiatives.

· Experience working across multiple boroughs or projects simultaneously.

In this dynamic role as Healthcare Engagement Systems & Change Manager, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.

We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.

Please note this is a Home-based working role within East of England as part of the Midlands & East region, and is linked to the Wolverhampton Office. The successful candidate will be expected to work one day a week from a Diabetes UK office.

Are you able to build excellent relationships? Do you have fundraising or relationship management experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Coordinator
Reports to: Supporter Engagement Manager
Hours of work: Full-time (35hrs per week – part-time working considered)
Salary: £29,762 – £31,888 FTE, depending on skills and experience
Based from: Bristol – office base at County Gates, BS3 2JH
Covering: Bath, North East Somerset & North Somerset

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Coordinator to provide excellent stewardship for our supporters in B&NES and North Somerset. We’re after someone with passion – for our cause, for the people we help and most importantly for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but also collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Our successful candidate will have a background in the charity sector, with great relationship management and communication skills as well as the ability to manage projects.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: 9am 2nd March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Make a meaningful impact through people focused change and engagement.

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Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? Are you available to start immediately? If so, we’d love to hear from you.

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We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.

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Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.

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Contract

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• 12 month fixed term contract
• £40,000 to £42,000 per annum depending on experience plus benefits
• Full time (35 hours per week)
• Hybrid working - linked to our Ewell (Surrey) office with home and office working
• Office based working encouraged as a minimum of 2 days per month
• We are passionate about flexible working, please talk to us about your preferences.
• Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.

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What you’ll do 

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• Lead change engagement - Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
• Engage and connect - Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
• Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference
• Create compelling communications - Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
• Build capability - Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
• Champion collaboration - Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members—to keep engagement aligned with our values.

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What you’ll bring

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• Experience managing change and engagement projects, ideally across complex organisations.
• Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
• A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
• Excellent written and verbal communication skills, able to adapt tone and style.
• Comfortable managing multiple projects in a fast-paced environment.
• A proactive, well-organised and solutions-focused approach.
• Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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Please note that we are seeking candidates who are available to start immediately.

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We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date.

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We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV and covering letter.

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Applications will close at midnight on Tuesday 10 February 2026, with video interviews expected to take place 12 February – or earlier, if suitable applications are received before the closing date.

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We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!

We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.

The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.

You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.

About the Role

As a Membership Engagement Administrator, you will play a key role in supporting the Membership Engagement Manager and the wider team to deliver an exceptional membership experience.

This role ensures the smooth operation of the College’s membership services and contributes to achieving our strategic engagement objectives.

You will lead on core, complex membership processes, coordinate team workflows and provide world-class customer service to our members. Working collaboratively across the team, you will help identify and implement improvements to enhance efficiency and member satisfaction.

Key tasks and responsibilities include (but are not limited to):

• Deliver a world-class customer service experience to members and external stakeholders.
• Coordinate daily, weekly and monthly membership engagement tasks, prioritising work in collaboration with the Membership Engagement Manager.
• Work collaboratively with colleagues to ensure individual and team tasks are completed efficiently, effectively and in a timely manner. 
• Lead and coordinate the core, complex membership operational process being supported by the team.
• Identify and eliminate non-value-adding processes and suggest improvements to enhance membership engagement.
• Provide support to the Head of Membership Engagement in the absence of the Membership Engagement Manager.

About You

We are looking for someone with experience in a similar role, ideally within a professional membership organisation.

You will be highly skilled at managing and coordinating multiple workstreams simultaneously, with experience in handling sensitive data, processing financial transactions and working with CRM systems. 

A solid understanding of project planning tools and techniques is essential, along with excellent interpersonal and communication skills, both written and verbal. 

You will be exceptionally organised, possess a strong administrative background and demonstrate meticulous attention to detail in all aspects of your work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please

We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.

You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.

You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.

Your main duties will be in five main areas:

• Designing and delivering regular marketing activity and campaigns
• Product positioning and messaging
• Content and collateral development
• Designing and delivering email and other engagement activity for existing and new customers
• Customer engagement and retention

Please see the attached job description and person specification for further details.

The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.

We’re looking for a Stakeholder Engagement Manager to play a leading role in developing and delivering strategic stakeholder engagement activity at Leeds Beckett University. This is a key management role within the Stakeholder and Events team, responsible for overseeing a diverse portfolio of stakeholders and ensuring the effective delivery of a coordinated programme of engagement, partnership activity and events.

In this role, you will lead the planning, delivery and evaluation of a stakeholder engagement work programme that supports the university’s strategic priorities. You will work closely with senior colleagues across the university, as well as external partners, to identify opportunities, manage relationships and deliver high-quality engagement activity that enhances the university’s reputation and impact.

You will provide leadership and direction to officers and project teams, coordinating workloads, setting priorities and ensuring activity is delivered to a high standard and on time. Strong project and people management skills are essential, as is the ability to manage multiple strands of activity in a fast-paced environment. You will be responsible for overseeing delivery, partnership initiatives and stakeholder communications, ensuring consistency, quality and alignment with wider marketing and communications activity.

Excellent written and verbal communication skills are critical, as you will represent the university at meetings and events, develop clear and compelling stakeholder communications, and provide briefings and reports for senior stakeholders. You will use insight and feedback to evaluate activity, measure impact and continuously improve engagement approaches.

At Leeds Beckett, we value diverse perspectives and offer generous annual leave and strong support for professional development. Join a collaborative team committed to delivering high-quality stakeholder engagement that strengthens partnerships and supports the university’s long-term success.

Founded in 1927, the University of Hull has a long and proud history. Through our teaching, research and civic engagement, we are helping to shape and deliver the future prosperity of our region and far beyond. 

Leading the Philanthropy and Alumni Engagement team, the Director will drive the design and implementation of the University’s inaugural comprehensive fundraising campaign, launching it at the culmination of our centenary celebrations in summer 2028. Building on progress made to date, the Director will leverage the centenary to elevate the roles of philanthropy and alumni engagement in support of the University’s future ambitions. 

Person specification: 
- Extensive knowledge of philanthropy, preferably within higher education, including fundraising best practice
- Extensive knowledge of alumni engagement and its role in building connections and supporting wider institutional priorities
- Demonstrable track record of building relationships and working with prospects to secure gifts at the six-figure level and above
- Experience of leading philanthropic campaigns and exceeding fundraising targets
- Experience of leading and managing teams carrying out philanthropic and/or engagement activities 
- Experience of strategic and data-driven operational planning and performance management

Dixon Walter is leading the candidate search on behalf of the University. For more information and details of how to apply by 15 February, please see the candidate brief.

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