Engagement jobs

This is a varied, outward facing role focused on building strong relationships with police forces (particularly Police Scotland), federations, benevolent funds, donors, ambassadors, patients, and local stakeholders. The post holder will act as the primary engagement lead for Castlebrae, helping to raise awareness, strengthen partnerships, support income generation, and ensure our work is visible, understood, and accessible.

Key responsibilities include:

• Acting as the main point of contact for engagement activity at Castlebrae
• Building and maintaining relationships with police forces, federations, donors, and stakeholders
• Delivering presentations and attending events, conferences, and wellbeing forums
• Supporting donor recruitment, fundraising activity, and identification of funding opportunities
• Recruiting and supporting charity ambassadors and working with Police Scotland Wellbeing Champions
• Sourcing testimonials and contributing to communications and media content
• Supporting external events, hospitality, and engagement activity at Castlebrae

The role involves regular travel, with occasional evening, weekend, and overnight work.

About you

You will be confident, professional, and relationship‑focused, with experience in engagement, partnerships, fundraising, or a related field. You will be comfortable representing an organisation externally and passionate about making a positive difference.

Ydych chi’n barod i wneud gwahaniaeth fel Hyfforddwr Ymgysylltu ag Ysgolion dwyieithog? Byddem wrth ein bodd yn clywed gennych chi! 

Anna Freud is seeking a bilingual (Welsh and English) Schools Engagement Trainer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Please note: there will be substantial onsite work in schools in Wales, although you will also work remotely, with the occasional visit our London office (travel expenses covered).

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. This is a fantastic opportunity join a passionate, multidisciplinary team working on a ground-breaking evidence-based project funded by the Welsh Government.

What you’ll do

You will develop and deliver high‑quality mental health and wellbeing training, in Welsh and English, to school staff across Wales, including leading the Strategies for Safety and Wellbeing (SSW) programme. You will provide ongoing implementation support to schools, collaborate with colleagues to design evidence‑based learning materials, contribute to Welsh‑language development plans, and deliver training both virtually and in person. Working independently and substantial travel to schools in Wales will be involved (with expenses covered).

What you’ll bring

You will be bilingual (Welsh and English) and demonstrate knowledge of the needs of autistic students and those with social, emotional, or mental health difficulties. The ability to foster safe and supportive learning environments to diverse groups (including education professionals, practitioners and parents/carers and young people) is important for this role.

Essential requirements:

• Postgraduate‑qualified mental health professional and professional accreditation (e.g., HCPC, BACP, BPS, BPC, BABCP).
• Extensive experience supporting children and young people in mental health or leading wellbeing in education settings.
• Written and spoken Welsh and English language skills, with proven ability to design and deliver high‑quality training.
• Confident IT user, including Zoom and Microsoft Office suite (particularly presentation and training interaction tools).
• Strong understanding of UK education and mental health systems, including safeguarding and CYP service pathways.
• Willingness to travel across Wales/UK (including overnight stays) and take most annual leave during school holidays.

Key details

Hours: full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00 with occasional later finishes.

Salary: £46,789 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite/home working with substantial onsite work schools in Wales). Occasional attendance at our London office will be required: 4-8 Rodney Street, London N1 9JH.

Contract type: fixed-term, until March 2029.

Next steps

Closing date for applications: midday (12pm), Monday 27 April 2026. Please note that due to high application volumes, we will close this vacancy early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday 30 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Friday 8 May and Monday 11 May 2026.

How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator.

As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the Charity’s Hub to build a real sense of community spirit and a hive of fundraising activity. This role will provide the right candidate with a rare opportunity to help shape how we engage with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital.

We are looking for an individual who is as passionate about making a difference and a real people person. This role will be key, as we continue our ambitious new strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care within the hospital.

As Hospital Engagement Co-ordinator, you will be the key link to the Charity and key areas across the hospital, meeting, motivating and inspiring patients, visitors and staff.

Main Responsibilities:

• To maximise onsite donations by driving supporters and stakeholders to the Hub to build a real sense of community spirit and a hive of fundraising activity.
• Collaborate across the charity with our Grants, Marketing and Communications team to co-ordinate charityactivity and implement a hospital engagement and communication plan.
• To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards.
• Engage and develop strong working relationships with hospital staff members. · Devise a patient fundraising pack for us in the Hub and across the hospital site.
• Working with UHS staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity’s hospital hub.
• Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events.
• To keep up to date records of all collection boxes held within the hospital. · To ensure that all donation processing and onsite administrative duties are carried out effectively and efficiently
• Regularly review and adapt supporter communications, including thank you letters and ensure these are implemented across the organisation for consistency.
• Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more.
• To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers.
• To ensure all activity within team remit complies with the Charity’s values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance.
• To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data.
• Provide support in the Charity’s hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls.
• Support the arts team with the promotion of art workshops and other activities in the hospital.

Knowledge and experience

• Understanding or experience of working or volunteering in a charity or health organisation.
• Experience of delivering excellent levels of customer care.
• Working to deadlines and prioritising work.

Skills

• Excellent written and oral communication skills.
• Excellent attention to detail and accuracy.
• Ability to work independently, quickly and effectively under pressure.
• Good IT skills including Microsoft word, Excel.

Personal qualities

• Ability to build working relationships at all levels.
• Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
• Personable with excellent manner and ability to engage stakeholders.
• Trustworthy, reliable and demonstrable discretion.
• Keen to be part of a busy, friendly team often under pressure.
• Flexible approach to working hours to meet the needs of the role.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.

This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the Society's 'Get Involved' campaign.

The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 8th May 2026

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Community Partners Engagement Project Manager

Change4Life Royal Borough of Kensington and Chelsea and Westminster City Centre  (W10)

22.2 hours per week (part-time)

Grade 3 (upper) point 24-28: £36,501 - £40,024 FTE per annum (inclusive of Inner London Weighting (£21,900.60 - £24,014.40 per annum, pro rata)

Permanent

Are you an experienced, highly motivated project manager with excellent community organisation engagement and communication skills? We are looking for an experienced Community Partners Engagement Project Manager with an impressive track record of co-ordinating and delivering high quality community organisation engagement work in partnership with statutory stakeholders. You will strive for excellent standards, robustly managing a quality, outcomes driven engagement project. By joining Change4Life you will ensure your project promotes key public health priorities including oral health, healthy eating, emotional wellbeing and physical activity to maximise promotion of consistent health messages and encourage children young people and their families to eat well, move more and feel good, embedded in a  holistic health promotion and community-based service.

Key tasks and responsibilities:

To provide leadership and day‑to‑day management for the Change4Life Neighbourhood Projects. These place‑based annual initiatives focus identifying and overcoming barriers to on promoting healthy eating and physical activity in four priority wards, selected based on National Child Measurement Programme data and levels of deprivation where children are most at risk of poor health outcomes.

As the Community Partners Engagement Project Manager, you will lead the design, delivery and evaluation of the Neighbourhood Projects, working closely with – and line‑managing – the Community Partners Engagement Coordinator. You will share strategic oversight with the Change4Life Programme Manager and Change4Life Service Manager and play a key role in shaping high‑quality, outcome‑focused interventions that deliver positive, measurable changes for children, young people and their families. This role directly contributes to Family Action’s strategic ambition to ensure the organisation is Stronger than Ever.

Central to your work will be mobilising and supporting local partners within each ward to co‑design and co‑deliver initiatives that address the real, locally identified barriers to healthy eating and physical activity. You will build on existing community strengths, ensuring that projects reflect local needs and amplify community voices.

You will work collaboratively with delivery partners, wider community organisations, and local councils, engaging relevant council teams when required. By developing strong, productive relationships, you will help create a local movement that brings together residents, services, and organisations to make it easier for children, young people and their families to eat well and stay active.

The post holder will demonstrate a strong commitment to national and local public health priorities.

Your skills   

You will bring your knowledge and experience of project management to co-ordinate and deliver co-produced neighbourhood project plans in partnership with key local stakeholders. The post requires an ability to co-ordinate and manage the Change4Life neighbourhood projects in close partnership with Public Health and Local Authority partners. The ability to think outside of the box, work in a creative and dynamic environment, excellent partnership skills with statutory and voluntary organisations are key. Strong staff management skills, excellent report writing and data analysis skills are required for this role and a thorough understanding of quality assurance and safeguarding frameworks and practice.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

For an application pack and further information please visit the intranet internal vacancies section.

Please email completed expressions of interest to:

Closing date: Monday 27th April at 23:59

Interview: Week commencing 4th May  

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1762

Donor Engagement & Communications Lead

Salary: £30,500 - £34,500 pa

Contract Type: Permanent

The Edinburgh International Festival is looking for a creative, organised, and collaborative storyteller to join the team in our new Donor Engagement & Communications Lead role. We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world. 

EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.

To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Job Specification

The Role:

The Donor Engagement & Communications Lead will creatively bring together the right people, information, and messaging to demonstrate the impact of philanthropy and partnerships at the Festival, and deploy appropriate strategies to maximise donor satisfaction and retention.

Able to write and develop content for a range of donor constituents on a variety of artistic forms, they will ensure fundraising is integrated into communication channels at all levels, and that frontline fundraisers on the team are equipped with the materials and content they need to grow and maintain fruitful donor relationships.

They will work closely with fundraisers and colleagues across the Development team to lead and manage the donor recognition and stewardship programme, as well as develop reports, updates and activities that connect supporters directly to the impact that they enable.

The Donor Engagement & Communications Lead will also foster productive internal relationships, particularly with colleagues in the Audiences department, to develop content and materials which articulate the Festival’s fundraising priorities and outcomes.

Performance Indicators and Deliverables 

· A strategic, nuanced, year-round communications plan for the Festival’s donor and prospects, particularly those who don’t regularly attend the Festival

· Exceptional written content, tailored for different donors and tones of voice (including our brand tone of voice) which communicates our case for support and the impact of our supporters’ generosity

· Engaging strategic events, bringing artists and supporters closer together, in support of our fundraising strategy

· Supporting frontline fundraising personnel with the materials, resources, and assets they need to communicate effectively and consistently with their donors and prospects

Benefits: EIF-Employee-Benefits.pdf

Please apply online at Jobs | Edinburgh International Festival

Closing date for applications: 5pm, Thursday 30 April 2026

Interviews will be held on 13 and 14 May, with second round interviews for finalists on 18 May.

If a high volume of applications is received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible.

Job applicants will be expected to provide evidence of right to work in the United Kingdom or be able to obtain such. This role is not eligible under the Skilled Worker Route.

Be the link between frontline care and system change

Behind every care provider is a story: challenges, pressures, innovation, and resilience.

At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.

We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.

Why this role matters

This role sits at the heart of NorCA’s impact. You’ll play a key role in:

• Building trusted relationships with providers across the region
• Turning real-world experiences into evidence that shapes decisions
• Delivering projects that respond directly to sector needs

If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.

What you’ll be doing

• Building relationships with care providers across our area
• Leading engagement activity (interviews, surveys, focus groups)
• Turning insight into clear reports and briefings
• Delivering projects from planning through to evaluation
• Working with a wide variety of stakeholder at all levels

What we’re looking for

• Experience in engagement, outreach, or stakeholder roles
• Strong relationship-building and communication skills
• Ability to gather and analyse qualitative/quantitative insight
• Experience managing projects or coordinating delivery

Why join NorCA?

• Play a visible role in shaping how adult social care is represented locally
• Work directly with senior leaders across the NHS and local authorities
• Take real ownership in a small team where your work has immediate impact
• Develop a broad skillset across communications, engagement, and delivery
• Flexible, supportive hybrid working

Engagement Manager (Membership & Engagement)

Florence Nightingale Foundation

London / Hybrid (minimum 2 days per week in the office)
Full time (35 hours per week)
Fixed-term maternity cover

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme.

Are you confident working with senior stakeholders, comfortable rolling up your sleeves, and motivated by building meaningful relationships that make a real difference?

Charity People is delighted to be partnering with the Florence Nightingale Foundation (FNF) to recruit for their next Engagement Manager.

Inspired by the work of Florence Nightingale, FNF is a UK-based charity and global influencer, supporting nurses and midwives to promote health, improve care and save lives. FNF is working across the UK and internationally to reach one million nurses and midwives by 2027 - enabling them to connect, lead and influence healthcare.

FNF's work focuses on developing nursing and midwifery leadership capacity and capability, convening and supporting nurses and midwives to shape health and care policy, and ensuring nursing and midwifery perspectives are central to decision-making.

About the role

This Engagement Manager role is a maternity cover position and forms a key part of FNF's Policy, Impact and Membership function. The role is not a like-for-like replacement; instead, it has been intentionally shaped to focus on membership engagement, relationship management and delivery, with policy activity covered elsewhere in the team.

The postholder will act as a membership account manager, responsible for recruiting, onboarding and engaging organisational members - primarily NHS Trusts and senior nursing leaders - as well as supporting the development of a new individual membership pilot.

This is a hands-on, varied role requiring confidence working with the most senior nursing leaders one moment, and responding to member queries or delivering webinars the next. You will have ownership of your work and the autonomy to shape how engagement is delivered.

Key responsibilities

• Lead on recruiting and onboarding organisational members, presenting a compelling and credible proposition to senior nursing leaders and executive stakeholders.
• Act as the primary point of contact for members, building strong, trusted relationships and ensuring members maximise the value of their engagement with FNF.
• Support the design and delivery of member engagement activity, including webinars, virtual and in-person events, roundtables and networking opportunities.
• Oversee the coordination and development of educational and engagement resources, working with subject matter experts, suppliers and internal teams.
• Play a key role in the delivery of a new individual membership pilot, helping shape how this offer is designed, tested and implemented.
• Manage end-to-end delivery of member webinars and events, including speaker liaison, logistics, facilitation and follow-up.
• Maintain accurate membership records and engagement data, using Salesforce to support reporting, insight and continuous improvement.
• Provide a high-quality, responsive service, managing a busy inbox and handling a wide range of member queries and requests.
• Work collaboratively across the organisation, contributing to a culture of continuous improvement, collaboration and shared learning.

Person specification

You will be a confident, credible and highly organised engagement professional who enjoys variety and responsibility. You are comfortable balancing strategic relationship-building with hands-on delivery.

You will likely bring:

• Experience in membership, engagement, relationship management or account management, ideally within a charity, membership body, professional association or similar environment.
• Confidence working with senior stakeholders, including executives and subject matter experts.
• Strong project coordination skills, with the ability to manage multiple activities, events or workstreams at the same time.
• Experience of delivering or supporting events, webinars or member engagement activity.
• Excellent written and verbal communication skills, with a warm, professional and adaptable style.
• Strong administrative and digital skills, including confidence using CRMs (Salesforce desirable, or the ability to learn quickly).
• A practical, proactive approach - comfortable with both high-level conversations and detailed delivery work.
• An interest in health, care, nursing or midwifery (clinical background not required; curiosity and willingness to learn are essential).

This role would suit an experienced Engagement or Membership Officer ready to step up, or a hands-on Manager who enjoys being close to delivery.

How to apply

Please share an up-to-date CV via the link below. Glen Manners at Charity People will be in touch with the full job pack and further details on how to apply.

The application process is CV and answers to two role-related questions, to be shared once shortlisted.

Closing date: Sunday 19th April 2026
Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We’re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You’ll help transform “a list of names” into a thriving community of active changemakers — students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience.

In this role, you will:

• Lead the full rep engagement cycle: recruitment, training, community‑building and year‑round support
• Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident
• Help reps gather student feedback, close loops, solve problems and share impact stories
• Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities
• Coordinate democratic and engagement activities such as Elections, Student Forums, Members’ Meetings and welcome events
• Supervise and support Voice & Advocacy Union Team Members (student staff)
• Champion Student Voice as a core part of the student experience at Staffs

If you’re passionate about empowering others, building communities and amplifying student voice, we’d love to hear from you.

Person Requirements 

Essential Criteria

• A strong communicator, confident engaging with students and colleagues across digital and in‑person spaces
• Skilled at building positive, collaborative relationships
• Organised and proactive, able to manage multiple projects and adapt to changing priorities
• Experience working or volunteering in student-focused, educational, charity, or community settings
• Able to design and deliver accessible training and engagement activities
• Values-driven and inclusive, with a commitment to fairness and belonging
• Comfortable using digital tools to support communication and engagement
• Able to gather and summarise student feedback clearly and accessibly

Desirable Criteria

• Experience supervising or supporting volunteers or student staff
• Understanding of academic structures or democratic processes
• Experience coordinating events, campaigns or engagement projects
• Ability to create impact stories or feedback summaries

Details of this role

Hours: Full-time based on 37 hours per week (annualised)

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: May 2026 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Location: Stoke-on-Trent Campuses (some work at Stafford and London sites)

Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience 

Interviews: Week Commencing 18 May 2026

Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.

Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26th April 2026 at 23:59

Interview date and location: Wednesday 13th May 2026 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Interview process: Competency-based interview and interview task sent to shortlisted candidates prior to interview

AI in Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?

If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.

Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance

Desirable Criteria

• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships

Minimum Essential Criteria

• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload

Closing date: 27th April
Interviews: w/c 11th May

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE’s mission and supporting the education of mathematics across the sector.

The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.

Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.

As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.

Key Responsibilities:

• Lead the development and delivery of AMiE’s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
• Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
• Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
• Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight‑driven decision‑making.
• Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high‑performance culture.

What we need from you:

Essential

· Significant experience in a senior membership and/or engagement role

· Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement

· Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency

· Line management experience, including a proven ability to lead, motivate, and develop teams

· Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders

Desirable

· Knowledge and understanding of the education sector

Skills and Qualities

· Self-aware and self-confident with a proactive approach to continuous development

· Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately

· Excellent IT skills, including the confidence to try new digital technologies

· An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE’s values and ways of working

· Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them

· Excellent organisational and planning skills with an agile and flexible approach

To find out more about this role and how to apply please download the Candidate Pack.

The Engagement Development Executive plays a key operational support role in supporting the charity’s engagement development activity. The role ensures that information, reporting, and resources are accurate, current, and accessible, enabling the organisation to respond effectively to funding opportunities, partnerships, and engagement needs while clearly demonstrating impact for the families we support.

Working closely with and in support of the Programmes Manager, the postholder underpins proposal development, reporting, and stewardship by coordinating high‑quality engagement, project, and impact information across teams.

Key Responsibilities 

Reporting, Data & Insights

• Collate engagement, project, and impact reports, ensuring accuracy, consistency, and readiness for internal and external reporting.
• Maintain dashboards and trackers, ensuring data is current and supports effective decision‑making and accountability.
• Develop and update impact report templates to ensure consistent reporting across partners and funders.

Porposal & Pipeline Management 

• Manage the proposal pipeline tracker, maintaining accurate records and reporting readiness.
• Collate and organise proposal information required for submissions, ensuring deadlines and funder requirements are met.
• Support proposal development by aligning appropriate family case studies, testimonials, and feedback with funding opportunities.

Resource & Content Management 

• Maintain the Engagement resource library, ensuring content remains relevant, up to date, and easily accessible.
• Create clear, fundable opportunity information documents to support fundraising and partnership activity.

Stakeholder & Team Support

• Respond to requests from the Engagement team, providing timely support for proposal development and reporting needs.
• Provide coordination and administrative support to the Engagement Development Manager, including organising engagement, project, and impact information to support strategic planning, reporting, and oversight.

Knowledge & Experience

• Experience supporting engagement, fundraising, development, or programme activity within a charity or purpose‑led organisation.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Attention to detail, particularly when working with data, reports, and written content.
• Experience using trackers, dashboards, CRMs, or data management systems to maintain accurate records and reporting.
• Strong working knowledge of Microsoft Excel, with experience managing and presenting data; familiarity with Power BI or similar tools is desirable.
• Understanding of fundraising or proposal development processes, including the use of impact reporting and family case studies.
• Experience maintaining shared resources or knowledge libraries.
• Strong written communication skills, with the ability to write in line with organisational tone and values.
• A collaborative, proactive approach and the ability to handle sensitive information with care and discretion.
• A genuine commitment to RMHC’s mission, values, and focus on supporting families and creating impact.

About the role:

This is an exciting opportunity to join SHP’s fundraising team and play a key role in how we connect with and grow our community of supporters. As Supporter Engagement Officer, you will help build meaningful, long-term relationships with people who are passionate about ending homelessness in London, using digital fundraising and challenge events to bring that connection to life. From someone making their first donation to those who continue to give and champion our work, you will shape supporter journeys that feel personal, engaging and impactful.

You’ll take ownership of delivering creative, insight-led campaigns across the year, with a particular focus on challenge events and our annual Christmas appeal. Alongside this, you’ll use digital tools and data to understand what resonates with supporters, continuously improving how we communicate, grow income and strengthen loyalty. The role also offers the chance to get involved in wider projects, from developing new audiences to helping gather authentic content that reflects the real impact of our services, giving supporters a genuine connection to the change they are part of.

You’ll be joining a collaborative and ambitious team that isn’t afraid to do things differently. We value fresh thinking, honesty and a willingness to test and learn, and you’ll be supported to bring new ideas and approaches into your work as we continue to grow our fundraising offer and reach more people who want to stand alongside us.

Our hybrid working model means the role is currently 2 days per week at our Head Office in Kings Cross with the remaining 3 days from home. Specific days agreement will be discussed with the line manager. 

About you:

• Experience delivering supporter engagement or fundraising activity, ideally across digital channels and challenge events, with a focus on building lasting relationships
• Confident using, or keen to learn, digital fundraising tools such as FundraiseUp, Mailchimp, JustGiving, Let’s Do This, Shopify or WordPress
• Able to use insight and data to shape campaigns, improve supporter journeys and increase engagement, income and retention
• Creative and proactive, with the confidence to try new ideas and contribute to a team that values innovation and doing things differently
• Strong organisational and communication skills, with the ability to manage multiple campaigns and priorities while keeping supporters at the heart of your work

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th April at midnight

Interview date: Wednesday 29th and Thursday 30th April online via Microsoft Teams

Please note there will be a second round interview for suitable candidates

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.