Engagement Jobs
Children and Young People’s Engagement Coordinator
Hours: Full-Time, 35 hours per week
Starting salary: £25,767
Location: Contractual base is our office in Chorley. You will be working in youth settings in East Lancashire: Blackburn with Darwen, Pendle and Burnley
Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?
We’re looking for a bold and caring person to join our Children and Young People’s team. We want someone who has experience of engaging and working with young people in community settings, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.
You will have experience working with the community and voluntary sector and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 22 May
Interviews will be held on 30 May
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
The primary focus of this external-facing role is to ensure that Bond’s member organisations are deeply engaged across a wide-range of Bond services and activities.
Using an account management approach, you will thrive on seeking out, building and nurturing relationships with key job roles at every level within our member organisations, offering them regular support and advice on how to get the most out of their membership of Bond.
As the first point of contact for Bond members, you will deliver outstanding customer service with a warm, helpful, and confident demeanour, lead meetings with members to understand their needs and identify engagement opportunities, and introduce members to Bond colleagues when appropriate. A firm grasp of the Member Value Proposition is essential, as is the ability to confidently and enthusiastically speak to all aspects of it when interacting with members.
Working alongside the membership and marketing manager, you will help to develop and implement strategies to retain existing members, using data (in Salesforce, our CRM) to inform and tailor our approach including identifying members with low activity or gaps in engagement. You will gather feedback and intel from members through surveys and other mechanisms so that we better understand how and why they value Bond and to identify potential new initiatives and services they may find useful. One of your responsibilities is member renewals (which is integrated with Salesforce), in which you will work with the Salesforce Adviser to ensure that the process is optimised and efficient. You will also regularly compose member emails and newsletters and contribute to Bond reporting and Board papers.
While the role sits in the Communications and Member Services team, it is integral across the organisation. You will regularly meet and collaborate with colleagues across our policy and advocacy, sector transformation and senior leadership teams to possess a thorough understanding their work and the value-add it provides to members. Likewise, your deep comprehension of what members need from Bond will input into Bond’s strategy and membership offer.
MAIN RESPONSIBILITIES
Member engagement and account management
- Create and implement effective strategies to engage members and keep them involved and interested in Bond’s activities and initiatives.
- Build and nurture relationships with key member audiences to better understand their needs and requirements of Bond and clearly articulate the member value proposition.
- Regularly meet members (predominantly online, but also in person) to discuss their membership and engagement opportunities.
- Ensure the contact data we hold on key member contacts is accurate.
- Coordinate the member renewals process including the communications schedule, automated reminders, reviewing fees and raising invoices.
- Work alongside the membership and marketing manager, Director of CMT and colleagues to develop and implement the member retention strategy, audience profiling work and Member Value Proposition.
- Provide regular communications and updates to member contacts using the Campaign Monitor email marketing tool.
- Contribute ideas to the improvement and development of the membership structures and systems.
- Be the first point of contact for membership queries.
Data analysis and insights
- Monitor, analyse and report on membership activity held in our CRM (Salesforce).
- Use data to understand trends and inform member engagement and service delivery.
- Work with colleagues to ensure that engagement information is logged in our CRM in an accurate and timely manner.
- Support the creation and analysis of member insight surveys.
- Work with team members to ensure that data is held in accordance with Bond’s data protection policy.
PERSON SPECIFICATION
Essential
- Demonstrable experience in a membership focused role within a membership organisation or network.
- An innate tendency and proven track record in establishing and nurturing relationships with contacts at all levels within an organisation.
- Ability to think creatively in devising strategies to engage with diverse stakeholders.
- Experience of organising and leading meetings with stakeholders.
- Experience of using data to gain customer/stakeholder insight and inform strategic decision-making.
- Excellent written and verbal communication skills, showing a high level of competence when interacting and communicating with different audiences.
- High IT and internet proficiency, including CRM systems and databases, MS Office, Word, Excel PowerPoint etc
- Ability to manage multiple tasks with competing deadlines across the team.
- Solutions-focused and problem solving “can do” attitude.
- An understanding of and commitment to the values and objectives of Bond.
Desirable
- Experience of processing membership renewals.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
- Experience of sales and marketing.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Friday 24th May 2024.
Please note that this advert may close early if a large number of applicants are received.
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking "Apply via Website".
The client requests no contact from agencies or media sales.
Harris Hill has an urgent request for a Digital Engagement Coordinator to join an international charity in a 3 day week, for 3 months.
This is a great opportunity to work with a high profile charity, working within some of the hot topics from around the world.
This role is to support a busy period and will require an initial couple days in their London office before being totally remote.
We are looking for a experienced Copywriter, who has experience of using Wordpress for websites, and ideally Engaging Networks for emails, although Mailchimp or DotDigital can be accepted too.
Some experience of using Canva for graphics would be desirable but not essential.
If you would like to see a fuller JD, please apply for more information.
University of Manchester Students’ Union
Associate Director of Student Engagement (Maternity Cover)
Salary: £40,950 - £47,250 (plus a cost of living award will be added from August)
Location: University of Manchester Students' Union, Oxford Road, Manchester, M13 9PR
Contract: Fixed-Term, ending on 31st July 2025
Hours: Full-Time, 35 hours per week (open to part time working requests of 0.6 FTE)
Do you love developing managers and leaders? Do you ask great questions and create space and safety for people to figure things out? Are you comfortable managing people who are more expert in things than you? Do you enjoy solving organisational/people puzzles and helping to guide and navigate teams to do the same? Do you value and seek co-leadership with beneficiaries (in our case, students)? If yes, this is the role for you!
About the Students’ Union
The Students’ Union is a registered charity and is independent from the University (although we work closely together). We are a student-led organisation and exist to help students make the most of their time at Manchester and get the best for their future. We’re the home of societies, volunteering, student media, advice, campaigns, student democracy and events.
About the role
We’re looking for an Associate Director to provide senior leadership to student facing teams in the students’ union. This is a fantastic opportunity to work with a competent team and provide cross-organisational stewardship with a team of senior leaders. You’ll be getting up to speed with our culture, organisational approaches in your first month or so alongside the person going on maternity leave. You’ll have a clear roadmap of what’s coming up and be given the freedom to make good decisions to respond to the context as it changes. There is good support around our senior leaders from the director team, external coaching is available to anyone who requests it, and there are well developed people, finance and compliance functions. We have requisite knowledge around the role to make this suitable for someone with transferrable skills from outside Students’ Unions and if you’re from Students’ Unions, you’ll be working alongside great people to bounce ideas and thoughts off.
As an organisation, we’ve got a clear strategic framework, insight, people and values frameworks so your contribution will be to role model great behaviours and maintain excellent cross-directorate working. You’ll need to be able to pull different threads together and ensure our work is aligned to our strategy and values. You’ll be providing political advice to the elected student officers so being able to navigate complex stakeholder relationships and navigate others through it is important.
You do not have to have worked in education, Students’ Unions or the third sector before. The person specification is clear we’re looking for leadership development skills and a navigating complex environments orientation. This is because there is a lot of interest and scrutiny on what our organisation does, our influencing environment, relationships with the university and programmes develop and evolve quickly.
We recognise that we are looking for an experienced person (albeit without a sector knowledge requirement). If you have additional skills to bring to the role, we’d love to hear them. We’re open to discussing whether you want to work part time (minimum 0.6 FTE) alongside other freelancing work, so long as the outcomes and expectations are delivered to the required standard. We have a brilliant range of benefits which makes University of Manchester Students’ Union a very attractive place to work.
Key Dates:
Closing Date: 3pm on Monday 27th May 2024
Interviews: Tuesday 11th June 2024
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Job Description and Person Specification and find details of how to apply.
For an informal conversation about the role and application process, please contact Anh Ly from Atkinson HR Consulting.
Are you a Fundraising and Communications specialist and looking for the next step in your career? Eden Brown Charities is delighted to be working with an LGBT Charity based in Manchester to recruit them a Director of Engagement, income Generation and Communications. The charity is entirely committed to the health and wellbeing of LGBTQ+ communities and promote diversity and inclusion for all.
About the Role
The Charity are looking for a dynamic individual who is able to focus on external impact to really maximise impact with a real focus on engagement, fundraising and communications.
As Director, you will bring together these three existing areas of work under a new directorate as well as managing an established, innovative team.
Engagement
*You will build relationships with key stakeholders with a real focus on building up a Corporate partnerships pipeline.
*You will raise the profile of the Charity both nationally and locally.
Fundraising
*You will implement and deliver the existing fundraising strategy with a view of growing unrestricted income
*You will ensure that supporters are given outstanding stewardship
*You will work with Corporate companies and Major Donors to grow the portfolio of donors significantly
Communications
*You will review and grown the existing communications strategy
*You will monitor the impact of communications to ensure that there is a positive return on investment
About you
To be successful in this role you must have demonstrable experience of working in a senior role in a charity with Fundraising and Communications experience. You must be able to demonstrate that you have worked across income streams as well as displaying line management experience. You will have had experience in raising brand profile and display commitment to equality of opportunity and an understanding of the issues faced by LGBTQ+ communities.
This role is a hybrid role with a minimum of one day in the Office in Manchester. To hear more about this role please contact Laura iliff on 07442607841. The closing date is the 22nd May with an interview date scheduled in for 2nd June.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
What We Offer
In addition to your base salary of circa £30,000, you will also benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits. These include:
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working,– some evenings and weekends are required for this role
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
The client requests no contact from agencies or media sales.
We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.
Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.
Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.
You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.
The role
MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.
The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
A fantastic opportunity to join a small friendly charity in the Cotswolds as their Fundraising Manager.
Have you got strategic experience in fundraising, preferably for a charity. We are looking for a dynamic individual to join our team, hitting the ground running.
You will be required to try to fill the defecit each year between income and expenditure, raising
community engagement, grants and bid writing, Wills and Legacies and gaining regular donors, while overseeing a programme of events with an assistant for support?
Fundraising Manager
£38,000 – £41,000 FTE dependent on experience. Reporting to the CEO. Four days, based at Jecca’s House, Chipping Campden.
Responsibilites:
Fundraising – General
- To deliver a continuous fundraising operation to meet the short, medium and long-term revenue needs of the charity as determined by the CEO and Board of Trustees
- Establish and maintain positive relationships across the organisation and an in-depth understanding of the charity’s needs and priorities to ensure your fundraising activity contributes positively
- Development and maintenance of key resources to support our fundraising activity, including case for support, programme schedule and budgets
- To develop corporate sponsorship proposals and be prepared to respond promptly to funding offers and opportunities
- To steward regular donors, ensure they receive appropriate thanks and are kept informed
- Develop strategy to increase number of regular donors through the implementation of a regular giving programme
- Grow and manage the regular donors’ scheme, Payroll Giving, In-Memory giving, and appeals, contributing to the overall fundraising strategy.
- Champion the use of data and insight to drive regular giving, utilising database (Beacon) for effective prospect and donor management
- Monitor, evaluate, and forecast campaign performance, ensuring targets are met and providing reports as required
- Spotting fundraising opportunities and raising awareness of the CHNs work
Fundraising – Trusts & Foundations
- Researching fundraising opportunities which are likely to fund the work of CHN, writing compelling grant applications and building and managing a new business pipeline to deliver year-on-year growth in Trust and Foundations Fundraising income
- Cultivate relationships with prospects and identify appropriate projects or areas of CHN’s work to meet their criteria, developing tailored, persuasive funding proposals
- Deliver first-class grant management – taking responsibility for all requirements of funders including impact reporting, financial monitoring and reporting
- Ensure robust and practical monitoring and evaluation plans are in place to demonstrate the impact of grants you manage and report effectively to funders
Relationship Management
- Provide excellent stewardship and supporter care to regular donors
- Produce and deliver tailored engagement plans to deepen and grow CHN donor relationships
- Build and maintain strong internal relationships across the charity to ensure the delivery of CHN’s obligations to our funders
- Represent CHN at events and networking opportunities as required
Events
- Create plan and oversee and work events with the help of a Fundraising/Community Engagement Assistant
- Line manage Fundraising/Community Engagement Assistant.
General
- Manage and provide relevant training for the Fundraising/Event Assistant/Officer
- Work with the Marcomms Manager and the finance team on the annual fundraising planning process to produce effective budgets and strategies to achieve income targets across all revenue streams
- Create and manage the community engagement strategy and annual plan to maintain and further raise the profile of the charity while protecting brand by acting as the ‘brand guardian’
- Ensure that all activity is compliant with policies and procedures
- Actively keep current with trends in fundraising
Person Specification:
- Proven track record in developing and implementing successful fundraising strategies and campaigns, ideally with at least 3 years experience in the charity sector or demonstrate they have transferrable skills to move into the charity sector.
- Flexibility to work evenings and weekends as the necessary with the nature of the job.
- Demonstrated ability to raise substantial fundraised income and achieve targets
- Effective stakeholder management skills, both internally and externally, previous experience of managing client relationships
- Experience in budget management, reporting, and forecasting
- Proficient research and project management skills
- Strong organisation and communication skills, both verbal and written, to influence, motivate, and persuade donors
- Familiarity with Microsoft Office and CRMs
- Proactive, self-motivated, and adaptable
Community Fundraising and Communications Engagement Assistant
£22,500 to £26,000 (FTE dependent on experience). Responsible to the Fundraising Manager and Marcomms Manager. Two days per week (worked over three days if preferable. Based at Jecca’s House
Responsibilities:
- Assist in the creation, planning, setting up and working at fundraising and community awareness events
- Face to face community work in the form of hosting coffee mornings and fundraising/engagement events
- Face to face collection of raffle prizes etc within our communities
- Poster erection and flyer distribution
- Recording data from events
- Work closely with both managers in the MARCOMMS team
MARCOMMS/Fundraising – General
- To help the Fundraising Manager deliver a continuous fundraising operation to meet the short, medium and long-term revenue needs of the charity as determined by the CEO and Board of Trustees
- Establish and maintain positive relationships across the organisation and an in-depth understanding of the charity’s needs and priorities to ensure your fundraising activity contributes positively
- Monitor, record and evaluate event performance, ensuring targets are met and providing reports as required
- Spotting fundraising and communication opportunities and raising awareness of CHNs work
General
- Integrate with all members of the CHN team to learn the business and gain a full understanding of the charities work in order to communicate this to a wider external audience
- Work with the MARCOMMS team to create social media posts when necessary
- Design posters, tickets and flyers on CANVA or a similar design tool for events
- Help with the community engagement strategy and annual plan to maintain and further raise the profile of the charity while protecting brand by acting as the ‘brand guardian’
- Ensure that all activity is compliant with policies and procedures
- Actively keep current with trends in fundraising
Person Specification
- You will be highly organised, used to working in a fast-paced and autonomous environment and need to be able to plan ahead.
- You will be proactive, flexible, creative, resilient and able to plan ahead.
- Flexibility is key as this role will require evening and weekend work, time will be given in lieu for hours worked in this situation
- Computer literate as there will be database and design tools such as Canva to use
- A team player as you will work with the Fundraising Manager and Communications Manager. Prioritisation is second nature.
- You will be confident using social media, and objective and flexible in the way you use the tools and platforms available.
- Experience using CRMs is desirable but not essential.
- This role can be physical – the successful candidate will be involved in setting up and closing of events which may entail some heavy moving and carrying.
Experience
- Previous experience working in a similar role (assisting with events, fundraising and communications
- customer service experience desirable
The Head of Youth Engagement & Participation is a key senior leadership role at Peer Power Youth. Responsible for leading the youth engagement team (YET) across all aspects of safe and supported youth engagement (individual change) and ensuring youth voices contribute to tangible and meaningful system change (participation/system change).
It’s a great time to join Peer Power Youth! We have recently secured key funding to strengthen and develop the charity and deepen our impact for system change and positive change for young people. During 2024 we will be co-creating an ambitious new strategy and vision ahead for 2025 –2030. You can play a key role in shaping and delivering this with us as part of our valued community that spans young partners, trustees, advisory forum and our staff team.
Our model of youth engagement and participation has been co-created by young people and consists of:
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Personal development/Peer to Professional (life skills/training/work readiness) offer – creating Individual Change
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Youth Voice and Influence projects– creating tangible System Change
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Training, Coaching, and Workshops that are designed and delivered by young partners for professionals in justice, care and health settings. Along with resources to support System Change
Partnerships include NHS (regional and national), Youth Justice Board, Ministry of Justice/Youth Custody Service, HMI Probation, Youth Justice Services, youth and community organisations and secure settings. The Head of Youth Engagement and Participation will directly line manage 4-5 senior staff members but holds the overall responsibility for the Youth Engagement Team.
The Young Partners we engage and connect with, have experience of justice and care/looked after systems. We work across London and Southeast regions, with occasional national events. Our work takes place in the community and in secure settings (examples include -HMYOI Feltham, Oasis Restore Secure School, and Secure Children’s Homes).
The client requests no contact from agencies or media sales.
Position: Head of Internal Communications and Engagement
Contract: 1 year fixed term contract. (There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post)
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £60,946 - £66,695 per annum plus excellent benefits
Salary Band: Band H3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Achieving a high level of engagement with our people is key to achieving our ambitious goals. We’re looking for a strategic thinker, effective influencer and outstanding planner to lead our high performing internal communications and engagement function.
At a time of transformative and exciting change within the organisation, this role will be responsible for developing internal communications and engagement initiatives that inspire people and drive cultural change.
This is an exciting, challenging opportunity. And is ideal for an enthusiastic and proactive individual with excellent interpersonal skills and experience in communicating strategically to an internal audience.
The post-holder will have a central role in ensuring all of our people feel engaged, valued and well informed, and have a voice which is heard.
Responsible for the delivery of a UK-wide internal communications and engagement strategy that supports our organisational strategy, this role will seek to continually improve our engagement and communications approach, including the use of new technologies and innovations.
The role will be responsible for internal communication channels and resources, such as our intranet, virtual strategic updates and e-newsletters.
As a member of our Leadership Group, you’ll also actively contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year. There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post.
Closing date for applications: 9am on Monday 27 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
No agencies please.
We are recruiting a Fundraising and Engagement Assistant apprentice to provide outstanding data management, supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation.
What you will do:
Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement.
Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.
Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income.
Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders.
Be the first point of contact for challenge event supporters and manage and respond to queries.
Record and update non-financial supporter information such as, communication preferences, research information and other personal information in line with our Data Protection policy.
Distribute all parcels in a timely manner, making sure everything is recorded accurately.
To be successful in this role you will have:
English and Maths GCSE or equivalent grade C or above
Previous experience providing dedicated administration support.
Experience of handling sensitive information appropriately
Experience of working effectively within a team environment and assisting colleagues
Excellent verbal and written communication skills including the ability to write reports.
Ability to handle calls and enquiries from stakeholders including people who may be vulnerable and /or bereaved sensitively and appropriately.
Please visit the careers site for the full job description and person specification for the role.
The apprenticeship programme is due to start in September 2024, provided by the Juice Academy - an industry-led apprenticeship provider. They are partnered with Jane Montague Consultancy to deliver the 13-15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the ‘assessment period’ during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy are part of the Apprentify Group, and development coaches support apprentices throughout the programme.
The qualification will include:
• Level 3 Fundraiser
Salary: £23,114 per annum (SCP 4) progressing by increments to £23,893 per annum (SCP 6)
Hours: 36 hours per week Location: Warrington Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 9th June 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
SCI (The Society of Chemical Industries) is a global innovation hub connecting industry and academia. Established in 1881 as a registered charity, SCI is based in London but has members in over 70 countries.
SCI’s primary charitable objective is to accelerate the commercialisation of science into industry for the benefit of society, and our community works together to develop scientific solutions to the most pressing global challenges of today, across Climate Change, Sustainability and Health and Wellbeing. The charity convenes communities to address these challenges, transfers knowledge across the member network and supports the next generation of scientists, inventors, and entrepreneurs to achieve their potential as future leaders.
SCI is recruiting for the Director of Stakeholder Engagement, reporting to the CEO, with responsibility for the membership and innovation programmes. SCI has been growing over the last few years as the challenges of addressing sustainability, net zero and global health are becoming increasingly urgent and many companies and key stakeholders are looking to collaborate, build knowledge and skill their teams.
The role has responsibility for engaging and growing membership, including continuing to build the expanding corporate partner network, which includes large global blue-chip companies as well as SMEs. Responsibilities also include management of the team of six to deliver the range of membership programmes including the awards programme, careers programmes and the innovation programmes. The role sits on the Senior Management Team responsible for driving the strategy of the charity.
Key areas of responsibility are:
§ Growing membership and membership income.
§ Management of the growing blue-chip Corporate Partners Network.
§ Management of the SCI Awards Programme with awards across the range of early, mid, and senior levels.
§ Management of the SCI Early Career programmes, including the College of Scholars and the SCIdea Entrepreneurs Programme.
§ Coordination of the Innovation Programmes (in collaboration with the CEO and Head of Innovation).
The role is diverse and presents an exciting opportunity for someone with experience of growing membership or income, who has worked in innovation or industry, and who is able to build strong relationships at a senior level to grow and collaborate with a community that is having a direct impact on society through advancing scientific innovation. Candidates will need to demonstrate a strong track record in growing income, relationship management and timely delivery of projects. Teamwork and effective management skills are required.
We are looking for the following skills and competencies:
· Honours degree in STEM or an area related to SCI activity.
· Minimum of 15 years in a senior membership/customer or relationship management role.
- Presentable and credible, able to project SCI’s vision and mission at a senior level in partner organisations.
- Demonstrable experience of generating income and working to agreed financial targets.
- Energetic and able to engage proactively in the development and delivery of the strategy.
- Excellent leadership skills. Initiative-taking and positive, able to inspire the team.
- Able to multitask, manage own and team workload, and to meet deadlines.
For an incumbent, the role provides a unique opportunity to build significant networks at senior levels across industry, academia, and government, as well as lead on developing new programmes for the charity. The community is broad covering scientific innovation across energy, agrifood, materials, sustainability, life sciences and consumer products so the range of organisations we deal with is very diverse.
The role could suit someone moving up in their career or someone with significant relevant experience looking to make an impact from their career experience in a charity.
Applications closing: 22nd May 2024
Interviews to commence w/c 3rd June 2024
Applicants must be eligible to work in the UK. References will be required. Please note we are only able to take those with the required skills forward.
The client requests no contact from agencies or media sales.
Dog A.I.D. is recruiting for the exciting new role of Programme Support and Engagement Officer. The post holder will play a key role across client support and volunteer engagement functions within the charity. They will work alongside our operations and training teams to support and engage our existing network of volunteer trainers and support them effectively to ensure their long-term retention. As well as providing administration for our existing volunteer CPD offer, the post-holder will support the roll-out, administration and evaluation of two crucial new projects, a trainer mentoring programme and an in-house assessor’s course.
The Programme Support and Engagement Officer will also develop trusting and empathetic relationships with our clients, engaging and supporting them as they navigate the Assistance Dog training programme.
This role is person-centred and focused on building great relationships with clients and volunteers. You will often be the first point of contact for volunteers and clients contacting the charity, so an empathetic, diplomatic and professional approach is essential, as well as excellent inter-personal and communication skills. The role post-holder will be expected to undertake a wide array of administrative tasks related to programme support, so it is essential that the right candidate is able to manage and work through a heavy and varied workload efficiently and effectively.
Dog A.I.D. has a small staff team so it is essential that the post-holder is a strong team member who is proactive and self-motivated. They need to be able to see “the bigger picture”, identify priorities and use their initiative to “get on and do” what needs to be done. These are exciting times for our charity so we would want someone who is passionate about what we are trying to achieve and comes with us on the journey.
This role is full time (37.5 hours per week).Our team works a hybrid model, predominantly home working with regular travel to our office in Shrewsbury and other locations for workshops and meetings
Dog Assistance in Disability (A.I.D.) is a unique organisation, empowering disabled people to train their own pet dogs, supported by professional dog trainers as volunteers.
Dog A.I.D. was established in 1992 to assist people with physical disabilities, improving their quality of life by helping them train their own pet dogs to provide assistance with day-to-day tasks.
In 1996, the Dog A.I.D. Scheme was launched nationally at Crufts and today has a team of staff, volunteer trainers and assessors based across the country supporting over 168 Assistance Dog partnerships, both in training and fully qualified, with our office base in Shrewsbury, Shropshire.
As of May 2024, there are currently 98 fully qualified Dog A.I.D. dogs throughout the country, with 70 more in training with 95 voluntary Dog A.I.D. Trainers. The training takes up to two years with both dog and disabled owner (‘client’) receiving specialist education from our network of trainers and attaining fully accredited Assistance Dog status through three distinct stages.
Dog A.I.D. is a member of Assistance Dogs UK, a voluntary coalition of Assistance Dog charities that aims to promote the freedom, independence and rights of people with assistance dogs across the UK. All Assistance Dogs UK dogs adhere to the highest training and welfare standards as set out by Assistance Dogs International and the International Guide Dogs Federation.
This is an exciting time for the charity which has a strong team in place led by a new CEO who took up post in October 2023. Last year, the charity developed and launched its new 3-year strategic plan which has an ambitious plan for growth to meet the incredible demand for its life-changing services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Ygam is an award-winning charity whose vision is to ensure that every child and young person is resilient to, and safeguarded against, gaming and gambling harms. Our Mission is to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research. As we embark upon an exciting new three-year strategy, this is a fantastic opportunity to play an active part in shaping the future of Ygam.
Who we're looking for:
We are seeking a passionate and motivated stakeholder engagement specialist to work across our portfolio of programmes. The ideal candidate will be confident in building relationships with diverse stakeholders, particularly across the Education, Health and Social Care or Youth sectors, promoting our work and recruiting delegates to Ygam workshops. Outstanding communication skills, a strategic mindset and the ability to develop and implement engagement plans and projects are essential. Public speaking or training delivery experience would be beneficial.
Main roles & responsibilities:
You will be responsible for stakeholder engagement across Ygam’s portfolio of programmes. You will develop long lasting relationships with schools, colleges and children’s services, promoting Ygam’s work and recruiting delegates to our workshops.
You will work across the programme team, developing relationships throughout the UK, training professionals to understand the impact and risks of gaming and gambling. You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You may, on occasion be required to arrange and deliver our City & Guilds assured workshops, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
The client requests no contact from agencies or media sales.
Are you passionate about driving real change and making a positive impact on society? Do you have strong digital knowledge and project management experience? If so, join the NSPA, hosted by Samaritans, as our Content & Engagement Manager.
• £39,000 - £44,000 per annum
• 12 month fixed term contract
• Full-time role (35 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R
• In office working - we'd love to see you in person at least twice a month
• We are passionate about flexible working, talk to us about your preferences
This is a varied role that will suit someone with a strong digital knowledge and experience, who takes a creative, collaborative and entrepreneurial approach to their work. Experience of programme and/ or project management, strong attention to detail and the ability to build relationships and motivate others in a busy and challenging environment will also be an advantage.
About the National Suicide Prevention Alliance (NSPA)
The NSPA network has grown significantly since 2020. The number of organisations working with us has almost doubled and individual membership has increased four-fold. Whilst those running suicide prevention programmes are a significant proportion of our membership, a growing number are those whose core business is not suicide prevention but who recognise the need to take action and are seeking support to do so.
There are more organisations than ever working to prevent suicide and it can be difficult to navigate the wealth of information available and connect with organisations that may be undertaking similar/ relevant work. Some may be unaware of or find it difficult to access evidence around what works, what is already happening and what can be built upon.
Why NSPA?
Make a real difference in the lives of those affected by suicide, all whilst working in a supportive and inclusive environment. As our NSPA Content & Engagement Manager, you'll play a pivotal role in leading our efforts to drive meaningful change to help prevent suicide.
Your Role
You’ll lead the development and delivery of a suicide prevention community engagement strategy and plan, including an online hub and ambassador initiative to support capacity building in suicide prevention across England. You will:
• Develop a more strategic approach to our engagement with members
• Support the next step in the development of our network by building an online community hub, to support on-going knowledge-sharing, community connection and depth of engagement with our wide range of members.
• Have the opportunity to build and manage relationships with NSPA members, people with lived experience and other key stakeholders.
• Manage the NSPA’s communications, working closely with the Membership & Communications Officers with strategic input from the Executive Lead.
Emotional Resilience
In this role you may be exposed to detailed information and personal stories of suicide, which may be upsetting. We will discuss this with you at interview stage however this role does require a good level of emotional resilience. Support is in place both from the organisation and within the team.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and answer three application questions. Applications close at 9 am on 22 May. Video interviews likely to be w/c 28 May.
If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.