Engagement manager knowledge service jobs

Employer Engagement Worker

30 hour post

Pay rate: £26,802 (FTE/37hours)

12 months fixed term with potential for extension

Location: Bradford

Closing date: Sunday 26th October 2025

Previous applications need not to re-apply.

Unpaid Carers in England and Wales alone contribute around £162bn to the economy through their role as unpaid carers. They look after a loved one who needs care, without doing this as a paid job, and devote many hours of their time every week to the person they care for.

If you understand how crucial unpaid carers are to the community and are able to articulate their case to engage employers to support them in work - this is the job for you.

We are looking for a confident, passionate, articulate person who can communicate in a clear and compelling way to engage Bradford employers in:

• Identifying carers within their workforce so that they can support the valuable role they play in society
• Encouraging carers to work for them as their needs will be understood
• Encouraging other employers to join a consortium of like-minded employers across Bradford to become ‘Carer Confident Employers’

If you think you have the skills necessary to do this role we would welcome hearing from you.

In turn we will support you by helping with desk top research to engage with employers we had historical relationships with and with introductions to external partner organisations who will actively work with you to support this role and this agenda.

Please email your CV and a covering letter stating why you think you are perfect for this role.

Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.

This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services.  Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met.  You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders. 

If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.

Key responsibilities of the role include but not limited to:

• Manage the staff team to deliver the Nursery and Crèche services.
• Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
• Develop, monitor and review activities to ensure high standards of childcare and learning.
• Quality assure and develop and improve services to maintain and improve our Ofsted position.
• Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
• Keep appropriate records of all children and account for their social and individual developmental needs.
• Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
• Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.

Qualification:

• Relevant qualification in childcare at a minimum Level 4. 
• Safeguarding (desirable)

Knowledge and Experience:

• Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
• Experience of being the main contact for Ofsted. 
• A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
• Strong experience of planning ahead, scheduling, attention to detail and problem solving.
• Experience of managing staff and supporting their development.
• Experience of managing resources and budgets.
• Strong verbal and written communication skills and experience of writing reports.
• Knowledge of Safeguarding.
• Experience of delivering a service that demonstrates an understanding of different cultures.
• An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 26 October 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.

Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project

The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.

As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.

Key Responsibilities:

• Lead income generation and partnership development
• Co-develop and implement strategic business initiatives
• Act as Deputy to the Chief Executive when required
• Engage service users in co-design and delivery of services

What we’re looking for:

• Proven experience in business development and strategic leadership
• Strong track record in securing funding and partnerships
• Excellent communication and stakeholder engagement skills
• Passion for service innovation and user-centred design

Join us in shaping the future of Maypole Services and making a lasting impact.

Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking

As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.  

Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.

You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.

The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.

The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.

If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 29th October 2025 at 23:59pm.

Interview date: 11th November 2025

Community Action Redbridge is looking for a creative and strategic Communications and Engagement Manager (maternity cover) to raise the profile of our charity and the wider VCSE sector, delivering communications that make a real impact. 

In this role, you will: 

• Lead the development and delivery of compelling campaigns and high-quality content across digital and print channels, ensuring messaging is inclusive, accessible, and aligned with our values. 

• Use storytelling, engagement, and influence to support our mission, amplify sector voice, and engage key audiences, including local VCSE organisations, residents, public sector partners, and funders. 

• Build the communications capacity of local VCSE organisations, helping them improve visibility, demonstrate impact, and engage key audiences to strengthen sustainability. 

• Lead communications and brand development for Redbridge Giving, an exciting new place-based giving initiative empowering residents to shape local priorities and lead the change they want to see.

• Shape and evaluate communications activity using data, insight, and trends, supporting a culture of learning and continuous improvement. 

We are looking for someone curious, proactive, and passionate about social justice, who wants to use their expertise to help build a fairer Redbridge, where every one and community has an equal opportunity to thrive. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Please tell us about a communications campaign you have led that raised the profile of an organisation or issue. What was your approach, what channels did you use, and how did you measure its impact?

2. Tell us about a time you used digital channels or tools in an innovative way to increase reach and engagement. What worked well, and what did you learn?

3. This role involves balancing a range of tasks and responsibilities. Can you give an example of how you have prioritised your workload to deliver high-quality work on time, while managing competing demands?

4. Community Action Redbridge’s mission is rooted in equity and social justice. What does this mean to you, and how would you bring these values into your communications and engagement work?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Job Title: Deputy Service Manager (Maternity Cover)

Location: Warwickshire
Salary: £28,539.24 per annum
Contract type: Part Time, Fixed Term Contract (From November 2025 Until November 2026)

Hours: 30 hours per week (days to be discussed)

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

The deputy manager will contribute to the management of the IDVA, Outreach and Helpline Single Point of Access community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support.

Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services, which will include overseeing the delivery of groupwork and participating in multi-agency forums and multi-agency training delivery.

The deputy manager will act as an ambassador for Refuge, demonstrating Refuge values in their work.

As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 October 2025

Interview Date: 27 and 28 October 2025

We are seeking a strategic and relationship-driven leader to oversee our operations and donor engagement. Reporting directly to the CEO and as a member of the Senior Management Team, you will help shape organisational strategy, drive compliance, and provide leadership that ensures our teams and systems function effectively.

As Head of Operations and Donor Engagement you will be responsible for leading effective relationship management with our donors, to ensure compliance and that grants operations and systems meet their needs and those of our grantee partners and applicants.

You will be responsible for ensuring that all operational aspects of the organisation are efficient, run smoothly and enable others to perform their roles effectively. This includes oversight of grants operations; grants management system; operational policies and processes; procurement of goods and services; donor and legal compliance; HR; and Risk Management.

MAIN RESPONSIBILITIES

1. Relationships and People management

• Effective donor contract management, through building strong external relationships,  annual workplans, donor compliance, audits and reporting.
• Effective line management of your team to include performance reviews, support and development
• Prepare, chair and follow up on quarterly Donor Fiduciary Risk & Safeguarding meetings.
• Chair regular team and project performance review meetings
• Support the CEO with Board and Members meetings

2. Member of the Senior Management Team

Work effectively as a member of the SMT, contributing to the strategy overall leadership, management, and success of AmplifyChange, displaying the following behaviours as a team member:

• Flexible and agile in actions as one team 
• Supportive through being mindful of each other’s pressures
• Results focussed and supported by the skills and those of the wider team to achieve our aims
• Build trust, through open, transparent communication
• Value and respect differences
• Open to feedback and self-reflection

3. Grants Operations

•  Ensure smooth operation of the grant implementation process from grant set up through to grant closure
•  Accountable for ensuring that the grants management system remains fit for purpose, is subject to continuous improvement and maximises efficiency and ease of use for team members, applicants & grantees.

4. Risk Management

• Accountable for the implementation and maintaining of the Risk Register and advising the Board on appropriate risk mitigating measures

5. Management of company support functions and suppliers

• Accountable for timely and compliant procurement, availability and performance of IT and IT equipment; Cyber Security; Data Protection; Office Space; and essential business applications/software including Box, DocuSign, and Fluxx.
• Lead and contribute to HR function in collaboration with the CEO, including recruitment and selection activity as required
• Accountable for logistics of international travel and events both in the UK and overseas in order to meet duty of care requirements
• Accountable for Operations & Procurement systems, processes, policies  and templates, through effective line management of the Operations and Procurement specialist and HR Manager

PERSON SPECIFICATION

Essential: 

• Educated to degree level or equivalent in a related subject
• Detail conscious and organised, yet ability to be flexible
• Knowledge of donor agency procedures and excellent donor management and communication skills
• Confidence in building and maintaining strong working relationships with internal and external stakeholders
• Demonstrable knowledge of the commercial and key operational aspects of managing an organisation
• Proven ability to successfully lead a diverse, hybrid-working team
• Proven ability contribute to organisational strategy, leadership, and management
• Excellent people management skills, to include performance development, involvement and communication
• Experience of procuring, implementing and using online systems and processes
• Good commercial acumen and attention to detail
• Ability to use own initiative, with a proactive and problem-solving attitude
• Ability to make timely, evidence-based and values-aligned decisions both independently and collaboratively as part of the senior leadership team

Desirable: 

• Higher education qualification in management
• Good understanding of public health/SRHR/International Development
• A good understanding of the project/grant management cycle including set up, contracting, implementation, monitoring and evaluation
• A good understanding of Data Protection legislation and regulation
• Fluency in French

WORKING ARRANGEMENTS

This is a UK based, full time (37.5 hours/week) permanent position, reporting to the CEO. AmplifyChange is based in Bath, and we operate on a hybrid working model. Requests for flexible working arrangements will be considered. We encourage applications from candidates who have experience of implementing projects or advocacy initiatives in countries that are eligible for funding from AmplifyChange. However, we can only accept applications from those with proof of the right to work in the UK. There may be opportunity for international travel as part of this role.

SALARY AND PACKAGE

Basic salary range:  £62,000-£66,000 depending on experience 

Holiday:                         25 days per annum on full time basis

Pension:                        8% employer contribution

Life insurance: Life Assurance Scheme

Benefits:  Employee Assistance Program

The role will lead training for Lifelites 25, our exciting expansion programme, which will take Lifelites’ services to the wider children’s palliative care sector.

You will also be the key point of contact for all Lifelites’ Service Partners, including Children’s Hospices, specialist education and other community services, helping to build strong relationships and maximise the use of assistive technology across children’s palliative care.

The role will design, develop and deliver the multi-channel Lifelites Learning programme by providing training for staff across children’s palliative care in person, online and through e-learning. 

In this role, you will:
✨ Design, develop and deliver engaging training in collaboration with our training team – in person, online and via e-learning – to children’s hospices, specialist schools, and other community partners.
✨ Act as the key point of engagement for our partners, supporting them to use Lifelites’ assistive technology to enrich the lives of children.
✨ Travel across the UK and Ireland, building strong relationships and ensuring partners have the skills and confidence to make the most of our services.

We’re looking for someone who is:
✔ Experienced in delivering training and engaging adult learners.
✔ Skilled at designing clear, accessible resources and training content.
✔ Passionate about children’s services, ideally with experience in disability or palliative care settings.
✔ Organised, self-motivated, personable, and a strong communicator.

Before applying, please sign into your CharityJob candidate account to access and review the Recruitment Pack for the full Job Description and Person Specification.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.

The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.

This is a full time role based either at Scone Airport, where SCAA headquarters are located, or at our Aberdeen base at Aberdeen Airport (for Aberdeen-based candidates there will be the requirement to attend our Perth base on an occasional basis). The usual hours and days of work will be Monday to Friday, 9am—5pm. SCAA supports flexible and hybrid working arrangements—our current arrangements consist of a minimum of two office days per week. As our ways of working continue to evolve, we are open to reviewing the hybrid arrangement for this role, and fully remote working may be considered in the longer term.

About You

Essential

• Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
• Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
• Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
• Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
• Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
• Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
• Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
• Project management skills.

Desirable

• Experience within the charity sector, especially in fundraising or supporter engagement.
• Experience working with finance teams on reconciliation and Gift Aid processes.
• Qualification in data protection, data analysis, or a related discipline.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 20th or 27th October and second stage interviews will take place during the week commencing 3rd or 10th November.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 12th October. 

Job title:     Director of Income and Engagement
Reports to: CEO
Location:    40% of time in any BB office with expectation of regular travel to London
(monthly)/occasional travel to other offices
Hours:        Full-time (37.5 hours per week). Open to flexible working.
Contract:    Permanent

Overall purpose
The Director of Income and Engagement will be responsible for leading a team of talented fundraising and communication professionals across a variety of disciplines to drive the successful achievement of Breaking Barriers 2030 goals. They will have responsibility for developing strategies across all streams and the wider fundraising team, identifying key opportunities for income stream development and innovation, stewarding key donors, and motivating a diverse team to achieve ambitious income targets.

They will be a key member of the organisation’s Senior Leadership team, working closely with colleagues across Services, People Strategy and Finance to maximise strategic opportunities and drive organisational culture and performance.

The Director of Income and Engagement will be an experienced fundraiser with a track record of achieving sustainable growth across multiple functions. They will have experience leading and nurturing income generating teams and be comfortable leading teams across diverse income streams including trusts and statutory, major donors, corporate partnerships, and public fundraising.

They will be ambitious, values-led, comfortable working in a fast-paced environment, and will act as a leader across the organisation, driving forward a culture of creativity, growth, innovation and entrepreneurialism that will be essential to achieving our 2030 goals.

To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

  Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.

​How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is Wednesday 08 October at 11:30pm. Please note, interviews will be held online on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job Purpose:

To lead and manage hosting schemes across Derby, Nottingham, and Derbyshire, including the Homes for Ukraine Scheme. The role involves ensuring effective delivery, compliance, and coordination of hosting services, while providing strategic oversight, operational leadership, and support both Hosts and Guests.

Key Responsibilities:

Direct Support for Refugees and Hosts

• Facilitate initial reception, orientation, and support for guests.
• Provide advice on benefits, housing, health, education, and employment.
• Accompany individuals and families to appointments as needed.
• Support guests in tenancy, registering for utilities and accessing relevant services.
• Facilitate introductory meetings and regular placement reviews between hosts and guests.
• Monitor progress of placements, troubleshoot issues, and provide ongoing support to Hosts and Guests

Promoting Integration and Independence

• Encourage engagement in community activities and Upbeat Communities’ programs where appropriate.
• Foster empowerment through relationships based on mutual respect and trust.
• Liaise with local authorities, referral agencies and stakeholders for smooth registration and referrals.
• Collaborate with social housing providers and other partners to ensure access to services.

Community Engagement and Public Awareness

• Work with local voluntary and community organisations to foster a welcoming environment.
• Promote and publicise all hosting schemes, including working with the comms team to develop digital resources
• Deliver awareness and training sessions about Hosting to stakeholders.
• Support with recruitment, training and onboarding of new hosts across all schemes.

​Monitoring, Evaluation, and Development

• Maintain accurate and GDPR-compliant records, including referral databases.
• Contribute to monitoring and evaluation processes to ensure efficiency and impact.
• Provide accurate project delivery data to inform reviews.
• Produce written reports detailing delivery targets, challenges, and opportunities.
• Facilitate reviews of project delivery and implement changes based on data and stakeholder feedback.
• Support partnership meetings and contribute information for funding bids when required.

Line Management and Recruitment

• Line manage relevant project staff (and volunteers) and initiate annual reviews to identify targets and learning opportunities.
• Support recruitment processes, including job descriptions, shortlisting, and interview panels.
• Create induction plans for new staff and organise relevant training.

Strategic Contribution

• Analyse project delivery data to identify trends and capacity issues.
• Contribute to Upbeat Communities’ strategic objectives and future development.
• Support funding bids and tenders for future project work.
• Represent Upbeat Communities at partnership meetings, events, and media interviews.

Finance

• Manage staff expenses and oversee project budget expenditure in collaboration with the Head of Delivery.
• Contribute to project budget setting and ensure financial efficiency.

Person Specification:

Essential Criteria: 
Core Values:

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Encourages autonomy and confidence, enabling individuals to reach their full potential.

Skills & Abilities:

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Excels in problem-solving, making confident decisions and inspiring proactive approaches in others.
• Competently uses IT, including email, Microsoft Office (Word, Excel) and Airtable for routine tasks.
• Exhibits deep understanding of refugee and asylum seeker experiences, driving initiatives that promote their inclusion and empowerment.
• Thrives in dynamic settings, leads through change, and mentors others in adaptability and task management.
• Recognises the need for innovation and understands basic tools for driving change.
• Strong verbal and written communication skills, with the ability to connect across cultural and language barriers.
• Excels in interpersonal skills, fostering deep connections, and mentoring others in communication and collaboration.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Champions cultural inclusion, driving initiatives that promote diversity and fostering a culture of respect.

Leadership Abilities

• Understands the basic concepts of inspiring and guiding teams.
• Understands negotiation principles but requires guidance to engage effectively.
• Recognises the value of professional development and engages in basic learning activities.
• Displays enthusiasm and focus in achieving goals but needs direction
• Builds strong partnerships, represents the organisation confidently, and maintains productive relationships.
• Has basic knowledge of financial principles and can assist in budgeting or reporting tasks.
• Understands strategic principles and contributes to discussions with guidance.
• Identifies basic risks and supports mitigation efforts with guidance.
• Understands team management principles and supports basic supervision tasks.
• Recognises the value of professional relationships and participates in networking opportunities with guidance.
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

Desirable Criteria: 

• Previous experience working with refugees and asylum seekers. 
• Experience of working in partnership with Social Housing providers
• Experience of working with families and children.
• Experience in delivering workshops or community events. 
• Experience recruiting volunteers.
• Experience launching new projects.
• Fluency in a language relevant to the communities we work with. 

Grants and Relationships Manager

About Us 

Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We connect philanthropists, donors and companies with local charities and not for profit organisations. We make vital grants through over 100 dedicated funds across four key priorities: tackling poverty, improving health, reaching potential, and acting on climate. 

The Role 

This is one of three Grants and Relationships Manager positions in our supportive Grants Team. You'll nurture donor relationships that go far beyond grant distribution – focusing on strategic philanthropy, sharing insights, and deep community engagement. 

Key responsibilities: 

• Deliver timely, high-quality grant-making that meets donor needs 

• Develop lasting relationships that create meaningful impact 

• Work collaboratively across Grants & Impact, Philanthropy & Development, and Finance & Operations teams 

• Drive innovative approaches to donor engagement and retention 

We encourage applications from people with varied backgrounds and experiences. Sussex Community Foundation is committed to increasing diversity across our teams. 

Ready to make a difference? Join an inspiring organisation where collaboration and shared expertise drive exceptional outcomes. 

For the full person spec. and further information, please refer to the attachment below. 

To Apply

Please apply through the CharityJob portal - explaining how you meet the requirements of the person specification in your covering letter. 

Applications which do not demonstrate essential experience in the covering letter will not be shortlisted. 

We are committed to ensuring an inclusive recruitment process. If you require reasonable adjustments at any stage, please let us know, and we will work to accommodate your needs. 

The closing date for applications is Monday 13th October 2025 at midday 

Team Lead South (Engagement and Support)

Location: Cambridge & Ely

Salary: £34,000 – £38,000 per annum

Closing date: 20/10/25

Interviews to be held week beginning 3rd November

Full Time (35 hours per week) 

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our South Locality – in Cambridge City and Ely. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a practical support, youth work or mental health role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s holistic support offer for young people aged 13-25 years: our open-access drop-in, ongoing support around practical needs such as housing, and flexible mental health support. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will not hold an ongoing regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

This post is subject to a DBS check, references & providing evidence of eligibility of Right to Work in the UK

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: We are currently recruiting for two vacancies:

• x1 permanent
• x1 fixed term contract until October 2026, parental leave cover

Location: Based in Crisis Skylight London, 50-52 Commercial Street, E1 6LT for majority of the year apart from December and January when you will be based in Crisis Centres which will be based all over London.

Hours: Full time, 35 hours per week. You will need to be avaliable to work over the Christmas period and on Bank Holidays with time of in lieu given in accordance with Crisis’ TOIL policy.

We are looking for someone to start ASAP.

About the role

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis at Christmas is our unique event, with centres across Britain offering people experiencing homeless food, clothing, advice and support with health, housing, employment and benefits, as well as a safe space to stay at an extremely challenging time of year.

Our Christmas Case Management Team work across the Crisis at Christmas services in London. We provide support to guests of Christmas experiencing homelessness and who lack support from other services. We continue this support into the year after Christmas and we take further referrals throughout the year from partner agencies.

We prioritise building meaningful relationships and work with people to identify what works for them. Our approach is developed from trauma informed, strengths-based and intensive case management approaches and we deliver this through an outreach-based service, working across the London boroughs.

About you

We are looking for an experienced, skilled and driven person to join the Case Management Team as a Case Manager. In this key role, you will support a caseload of people experiencing homelessness. You will ensure the accuracy of records and data, compile reports which evidence our impact, oversee financial systems and support the mapping of services across London reporting. The role also provides opportunity to supervise volunteers, collect feedback from members, and support the team manager with service development.

You will receive support with training, regular supervision, and professional development. Crisis is an innovative and multi-faceted organisation and there are many internal opportunities to get involved with as well. Finally, you will be joining a high performing and highly experienced team, who are passionate and motivated to improve the quality of life of people experiencing homelessness across London.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19 October 2025 at 23:59

Interview date and location: Wednesday 29 and Thursday 30 October in person at Crisis Skylight London, 50-52 Commercial Street, E1 6LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094