461 Engagement systems manager jobs
How's your job search on our site?
We are recruiting for a passionate and organised manager responsible for recruiting, supporting, training and engaging volunteers, ensuring they have a positive experience while contributing effectively to Bristol Dockyards goals and community impact.
Our volunteers are at the heart of the visitor experience at Bristol Dockyards, helping bring Brunel’s remarkable ship and stories to life. The Trust creates rewarding opportunities for volunteers to learn, connect and make a difference, while ensuring they feel supported and have the necessary knowledge and skills to play a vital role in delivering our mission and values.
As Volunteer Manager at Bristol Dockyards - Home of SS Great Britain - you will lead and grow our volunteer team of more than 140 volunteers, inspiring and supporting them to make a lasting impact. You will drive inclusive recruitment, deliver outstanding volunteer experiences, develop training and engagement opportunities, manage key volunteer systems and processes and work with colleagues to create meaningful volunteering roles.
As a champion for volunteering, you will build strong relationships, measure impact, promote best practice and help shape the future of volunteering across Bristol Dockyards.
The Dockyards are at the heart of the city’s harbourside. Run by the SS Great Britain Trust, we bring the spirit of Bristol and Brunel to life.
The client requests no contact from agencies or media sales.
Love meeting donors, building relationships and securing meaningful funding for a compelling cause?
At Target Ovarian Cancer, we're looking for a talented relationship fundraiser who thrives on connecting passionate supporters with causes that change lives.
This is an exciting opportunity for an experienced major donor fundraiser who enjoys being out meeting people, uncovering opportunities, securing significant gifts and developing long-term partnerships that make a real difference.
You'll inherit and grow a portfolio of high-value supporters, develop new donor relationships, and work with philanthropists and trusts and foundations who want to help stop ovarian cancer devastating lives.
If you're energised by donor meetings, comfortable leading funding conversations, and motivated by turning warm relationships into transformational gifts, we'd love to hear from you.
About the role
As our Senior Philanthropy & Partnerships Manager, you'll play a pivotal role in growing income from major donors, trusts and foundations, and strategic funding partners.
Working closely with the Head of Philanthropy & Partnerships, Director of Fundraising & Engagement, Chief Executive and Trustees, you'll identify and cultivate new opportunities, develop compelling funding propositions and deliver outstanding stewardship that inspires long-term support.
A significant proportion of this role is externally focused. You'll spend time meeting donors and prospects, building relationships, understanding motivations, presenting opportunities and making asks.
To be successful, you'll be supported by a dedicated Philanthropy & Partnerships Programme Manager who leads on donor events, reporting, stewardship support and CRM optimisation, allowing you to focus on building relationships and generating income.
Why join us?
For the right candidate, this could be a career defining role at an organisation that has the credibility, leadership and propositions to deliver transformational funding growth. Working in a supportive but driven department, with two experienced high value fundraisers within the senior leadership team and a supportive board, this is a real opportunity to make your mark.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.
The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The UK programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.
Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.
Reporting to and working closely with the Director of UK Fundraising, you will manage a portfolio of donors and prospects, with significant opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. This will be a hands-on, relationship-led role focused on building meaningful engagement and delivering long-term income growth.
This role offers an ambitious, skilled relationship developer the opportunity to build and grow Smile Train UK's major donor programme as part of its new five-year strategy, with strong organisational investment in philanthropy.
Working closely with a highly experienced and collaborative Director of UK Fundraising and broader fundraising team, you will contribute to developing ways of working, testing engagement strategies, tailoring the compelling case for support and working closely with colleagues in the UK and globally.
As Philanthropy Manager, you will:
- Manage and develop a portfolio of c.120–150 donors and prospects, primarily giving at mid-value level (up to c.£5k) with significant headroom for growth
- Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
- Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
- Develop and deliver individual engagement plans to retain and upgrade donors over time
- Prepare high-quality proposals, reports and communications to support donor engagement
- Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
- Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
- Contribute to events, donor visits and wider engagement activity
- Maintain accurate records and support effective pipeline and performance management
Essential skills and experience:
- Experience of relationship fundraising, with exposure to major donors or mid-value giving. Other relationship-driven fundraising experience will be considered, for instance with trusts and foundations or corporate partnerships, where you can evidence income generation via relationship-building with HNWIs or purse-string holders.
- A track record of generating substantial income and securing 5-figure or higher gifts
- Confidence in managing a portfolio and delivering personalised donor engagement
- Strong written and verbal communication skills, including the ability to develop compelling proposals
- A proactive, organised and hands-on approach, with the ability to manage multiple priorities
- The ability to work both independently and collaboratively within a team
Desirable:
- Experience of working within a developing or growing high-value fundraising programme
- Exposure to international development, global health or a similarly mission-led environment
- Knowledge and use of Salesforce CRM
- Experience working within a global or matrix organisation
Smile Train UK offer an excellent employee benefits package, which includes:
- 28 days annual leave plus bank holidays
- Private Medical Insurance
- Life Assurance
- Income Protection
- Up to 7 days paid sick leave per year
- “Sunshine Fridays” early Friday finish across summer months
Smile Train UK is partnering with Laura Macnamara at QuarterFive on this appointment.
A cover letter is not required when applying via CharityJob. However, we would welcome any additional information you can provide to demonstrate how your experience and skills align with the person specification.
Laura will provide full support to suitable candidates who are invited to progress to the formal application stage.
We are grateful for the time and interest of everyone who applies. Due to the anticipated volume of applications, we may not be able to respond individually to every applicant. Candidates selected to progress will be contacted directly.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.
We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children.
About the role
Following the launch of our new strategic approach, our Influencing Manager will lead the development and delivery of AYJ's influencing, policy, public affairs and campaigning work to shift policy, legislation, practice and public narratives.
Campaigning, policy and public affairs (70%) — lead our influencing strategy alongside the CEO, spot opportunities for systemic change, develop evidence-driven policy positions and briefings, and build relationships with members, politicians, civil servants and stakeholders.
Strategic communications (30%) — ensure the reach of our influencing, write high-impact influencing content for our digital channels, and act as first point of contact for media enquiries.
Anti-opressive, anti-racist practice and youth voice run through everything, including involving children and young people with lived experience safely and meaningfully in our work.
About you
You have a proven track record of influencing for systemic change through policy, public affairs, communications or campaigning within a voluntary sector organisation or coalition, and know how to turn complex policy and research into compelling written communications for varied audiences. You have a thorough understanding of the political environment and Parliament, strong relationship-building skills, and excellent project management. You bring a genuine interest in youth justice and the issues facing children in England and Wales, alongside a personal commitment to anti-racism, social justice and child rights.
Why join us
We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution.
We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.
Please download the reruitment pack to find out more and read the full job description and person specification.
Please provide a CV and covering letter setting out how your skills and experience match the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
-
Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
-
Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
-
Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
-
Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
-
Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
-
Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
-
At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
-
Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
-
Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
-
Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
This is a varied and rewarding leadership role that combines operational management, people leadership, and business development. You'll play a key part in growing our impact by developing new partnerships, building strong relationships with stakeholders, and expanding both our on-site and outreach programmes.
To succeed in this role, you'll be a confident and adaptable manager who can balance day-to-day operational demands with strategic thinking and creativity. You'll enjoy problem-solving, prioritising competing demands, and managing a diverse workload where no two days are the same.
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
In return, Thrive offers the opportunity to make a genuine difference every day, working with a values-driven charity that transforms lives through gardening and nature. In addition, you’ll be working in a collaborative and supportive organisation at our National Office, set in 3 acres of beautiful grounds.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in
the first instance.
To Apply:
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Friday 25 September 2026.
First Stage Interviews: Tuesday 6 October. Second Interviews will be scheduled for the following week.
Accreditation Manager
Salary: £58,000p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.
As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.
We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.
Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held via MS Teams on 14 or 15 October 2026.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Help Shape a Brighter Future for Bedford
Do you have the vision to turn great ideas into impactful programmes? Are you committed to creating opportunities for children and young people, and helping communities to thrive?
The Harpur Trust is a charitable organisation that operates four leading independent schools, delivers a substantial community grants programme and sponsors the Heart Academies Trust. With more than 1,200 employees, we invest in education, community development and initiatives that improve life chances across Bedford Borough.
We are also a founding partner and host of Bedford Giving, a movement of businesses, charities and other partners, who have all come together to form Bedford Giving to help create a brighter future for the next generation in Bedford.
We're looking for a dynamic Programmes and Grants Manager to play a central role in delivering these missions. This is a unique opportunity to join a respected local charity and help shape the future of Bedford Giving.
About the Role
As Programmes and Grants Manager, you will lead the development, commissioning and management of high-impact programmes and partnerships across The Harpur Trust and Bedford Giving.
You'll take ideas from concept to delivery, identifying community needs, researching solutions, commissioning services, managing partnerships and ensuring programmes achieve meaningful outcomes.
This is a varied and rewarding role combining strategy, programme development, stakeholder engagement, grant-making and contract management.
You'll work closely with senior leaders, trustees, community organisations and delivery partners, helping to ensure that every pound invested delivers maximum impact.
About You
We're looking for someone who combines strong project or programme management skills with a genuine commitment to improving outcomes for children, young people and communities.
You will bring:
• Experience of programme development, commissioning, grant-making or service delivery within the charitable, public or voluntary sector.
• Strong project and contract management skills.
• Excellent relationship-building and stakeholder engagement abilities.
• Confidence managing multiple priorities and delivering work to a high standard.
• Strong written and verbal communication skills.
• A proactive, solutions-focused approach and a willingness to take initiative.
• A passion for creating positive social impact.
Why Join Us?
At The Harpur Trust, you'll be part of an organisation with a long history of investing in people and communities.
In return, we offer:
• A competitive salary up to £40,000.
• The opportunity to influence programmes that improve lives across Bedford.
• A supportive and collaborative working environment.
• Professional development and learning opportunities.
• Generous pension and employee benefits.
• Flexible and hybrid working arrangements where appropriate.
• The chance to work with inspiring partners across the charity, education and community sectors.
Interested?
Find out more by viewing the full job description and click on apply to find out where to send your CV and covering letter.
The client requests no contact from agencies or media sales.
The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector.
We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities.
This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity.
We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.
In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.
If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you.
We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible. If you require any reasonable adjustments to participate in the recruitment process, please contact us.
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.


The client requests no contact from agencies or media sales.
The National Lottery Community Fund is recruiting for a Stakeholder Engagement Manager, a key role in our External Affairs Team within our Communications, Impact and Influence Team.
This role offers an exceptional opportunity to shape our stakeholder engagement during an exciting time. You will position the Fund as a convening force in civil society, advancing community priorities through evidence-based advocacy that demonstrates how our funding strengthens communities.
Using your insight into the sector, you will work with colleagues to map and manage priority stakeholder relationships relevant to our missions and the impact of our funding. You will develop targeted engagement strategies to strengthen and diversify our stakeholders, delivering key activities including communications, events, briefings and meetings to support the development of these relationships.
You will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with relevant and influential stakeholders and organisations. You will have strong project management experience, with a robust approach to tracking relationships and managing stakeholder data, ideally through the use of Stakeholder Relationship Management (SRM) systems.
The ideal candidate will bring a strong communications and engagement background, as well as experience in working with senior level stakeholders. Ideally you will have had exposure to the voluntary, community and social enterprise sectors. You should excel at building relationships with diverse stakeholders and be adept at navigating complex external environments.
Key responsibilities:
- Map and prioritise the Fund's stakeholder framework, identifying key influencers and decision-makers across sectors, ensuring an effective cadence of engagement (making it clear who are we talking to, when and why)
- Design strategic engagement plans that align stakeholder relationships with our missions and corporate plan, as part of the Fund’s integrated communications strategy
- Coordinate high-profile events and engagement opportunities that strengthen the Fund's position in civil society
- Lead a range of stakeholder communications, including newsletters, bespoke emails, meetings and briefings.
- Lead the creation of stakeholder toolkits and narrative materials that enable senior leaders and colleagues to engage effectively
- Build measurement frameworks to evaluate the impact of stakeholder engagement activities
- Provide expert counsel to colleagues on relationship management and influencer engagement
- Maintain the SRM system and support colleagues across the Fund to use appropriately.
Interview Details:
Date: W/C 28th September
Format: Virtual
Location: UK Wide
We have a hybrid approach to working. Work pattern will be agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.
If you would like an informal conversation about the role specifically, please contact us.
Any questions about the recruitment process, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
- Strong experience in stakeholder engagement and partnership development, with a track record of advising at senior levels.
- Proven ability to design and deliver engagement programmes that meet organisational objectives.
- Experience in delivering high-level communications and events.
- Experience building stakeholder mapping tools and evaluation frameworks.
- Strong project management, coordinating complex engagement activities.
- Experience drafting and delivering high-quality presentation materials, often under tight timeframes.
Desirable criteria
- Understanding of, or background in VCSE, public sector or civil society partnership development.
- People management experience.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.
The Fundraising Manager will lead on the development and growth of several key income streams, including:
- Major Donors
- Corporate Partnerships and Giving
- Regular Giving
- Gifts in Wills (Legacies)
Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.
A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.
The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.
Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.
Full details of the role and experience required can be found in the Job Pack attachment.
Interested? Please send us a CV and cover letter showing us why:
• you want to work at SUDEP Action,
• you think you are a great candidate for this role,
• why your skills and experiences make you a good fit.
It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role and the impact you have had in similar roles. Applications not including a cover letter including the above will not be shortlisted.
SUDEP Action is an equal opportunities employer, and we’re committed to treating applications fairly. Initial shortlisting for interview is done blind.
First Interviews: Thursday 15th October 2026. Second Interviews: Monday 18th October 2026.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death


The client requests no contact from agencies or media sales.
Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
- Provide strategic leadership for youth work delivery at centre level, including centre-based provision, outreach, and integrated Outdoor Education and residential opportunities, ensuring provision is planned, resourced and developed in response to local need, youth voice, and GMYF priorities.
- Provide clear professional leadership for high quality, inclusive youth work across centre based provision, outreach, offsite venues, and outdoor education youth work.
- Embed and champion GMYF’s youth work values, including youth voice, equality, diversity, and inclusion.
- Line manage staff including Youth Work Coordinator(s), Youth Workers, cleaners, and volunteers.
- Provide supervision, appraisal, and performance management, promoting reflective practice and professional development.
- Ensure staffing structures, rotas, and skills mix support safe, effective delivery.
- Foster a positive, professional, and supportive team culture.
Safety, Safeguarding and Compliance
- Act as a Deputy Designated Safeguarding Lead.
- Hold overall safeguarding responsibility for the centre and linked activities.
- Ensure safeguarding procedures are embedded, understood, and consistently applied.
- Promote inclusive, restorative and trauma informed practice.
- Ensure all safeguarding and behaviour related incidents are recorded, reviewed, and followed up.
- Maintain compliance with legislation, statutory guidance, and GMYF policies.
Centre Operations, Site Management and Health & Safety
- The Centre Manager holds responsibility for day-to-day site oversight and compliance, with additional estates support provided through GMYF’s central operations arrangements.
- Ensure the centre meets all Health & Safety and statutory requirements, working with GMYF’s Central Team and systems to maintain compliance.
- Oversee day-to-day site issues, Planned Preventative Maintenance (PPM), compliance checks, and inspections, escalating and co-ordinating works as required through organisational processes.
- Maintain oversight of building safety, security, and use of space.
- Ensure accurate records are maintained for staff, visitors, and young people.
- Ensure all off site activities, outreach, visits, and residentials are risk assessed and appropriately staffed.
- Hold overall responsibility for the safe opening and closing of the centre and the planning and oversight of fire, evacuation, and lockdown procedures, delegating operational leadership as appropriate when not on site
- Maintain good relations with neighbours and the local community.
Quality, Development and Partnership Working
- Lead centre-level self evaluation and contribute to GMYF organisational development and quality frameworks.
- Monitor outcomes for children and young people and use learning to improve provision.
- Contribute to funding bids, monitoring, and reporting.
- Develop and maintain partnerships with stakeholders including schools, community organisations, statutory services, and internal teams to support joined-up opportunities for young people.
- Represent the centre in organisational initiatives and networks.
Outdoor Education and Residential Provision
- Hold responsibility for pastoral leadership of young people accessing Outdoor Education provision linked to the centre, while the Outdoor Education Team is responsible for developing and providing outdoor education opportunities.
- Work collaboratively with the Outdoor Education Team to plan high-quality residentials and Outdoor Activities for the young people from the centre.
- Ensure good pastoral and wellbeing leadership before, during, and after residentials.
- Act as Group Leader and drive the minibus where required and appropriate, in line with compliance regulations.
- Lead reflective reviews following residentials and outdoor education activity.
Professional Conduct and Organisational Responsibilities
- Uphold GMYF’s values, policies, and professional standards.
- Ensure conduct reflects the responsibilities of a leadership and management role.
- Maintain a strong commitment to continuous professional development and reflective leadership practice, using supervision, learning, and organisational feedback to enhance personal effectiveness and support high-quality youth work delivery.
- Contribute positively to the wider culture and strategic development of GMYF.
- Undertake other duties commensurate with the role.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Relevant qualification in Youth Work OR significant experience delivering youth work or related children and young people’s provision
- Commitment to continuous professional development (CPD) and reflective leadership practice
- Willingness to undertake further relevant professional or leadership qualifications and development as required
Experience
- Experience delivering youth work or similar provision in a centre based, community, or outreach setting
- Experience supporting, supervising, or coordinating staff and/or volunteers.
- Experience working within safeguarding frameworks, including recording concerns and escalating appropriately
- Experience working with children and young people facing additional barriers to participation (e.g. SEND, trauma, disadvantage)
- Experience contributing to the planning, delivery, or improvement of provision, balancing operational delivery with quality and learning
Knowledge & Skills
- Sound understanding of safeguarding, risk management, and inclusive practice within youth or community settings
- Ability to promote positive behaviour cultures using restorative and trauma informed approaches.
- Ability to provide clear professional direction and guidance to team and colleagues
- Strong communication and interpersonal skills, adaptable to young people, families, partners, and professionals
- Ability to oversee the safe delivery of centre based, outreach, and off site activities
- Ability to maintain accurate records and contribute to reports and organisational learning
- Competence in using IT systems to support communication, administration and service delivery
Leadership & Personal Attributes
- Ability to provide visible, values-led leadership within a busy operational environment
- Sound judgement and confidence in decision-making, with appropriate use of supervision, escalation and advice
- Ability to work collaboratively within a wider organisational structure and across internal teams
- Strong commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities and pressures
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree level qualification in Youth Work
- Leadership or management qualification, or experience of leading teams in a youth work setting
- Experience contributing to funding bids, monitoring, evaluation, or reporting processes
- Experience leading or contributing to centre self evaluation or quality assurance frameworks
- Experience working in partnership with schools, local services, or community organisations
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 21st September 2026 @9:00am
- Formal nterview date:29th September 2026
- Young person part of interview date: 30th September 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.