Engagement systems manager jobs

Job Description

Main duties and responsibilities

Manage the DUK project portfolio

• Become a subject matter expert in applied and translational research in DMD, allowing informed decision making and effective communication with key stakeholders
• Support identification of new project and collaborative opportunities, including the ongoing management and delivery of our applicant-led funding call
• Support the Director of Research and Development in project scientific review, working with the Scientific Advisory Board, Patient Advisory Board, Senior Leadership Team and DUK Board of Trustees
• Manage project development and initiation, including contracting, the development of detailed project plans, including go/no-go milestones, and budgets
• Manage and oversee project delivery, including monitoring of progress, according to agreed timelines and deliverables (including written updates and formal reports), and managing project finances, including reviewing and approval of invoices and monitoring project expenditure
• Support research budget forecasting in liaison with the finance team and the Director of Research and Development, and ensure compliance across the project portfolio
• Build and manage relationships with external partners and maintain regular communication through the project life cycle
• Support the Director of Research and Development to identify areas of strategic focus to inform the development of new research programmes
• Contribute to and support the development of DUK led research proposals for external funding and work with the income generation team to identify opportunities for research funding

Research governance and processes

• Maintain and improve, as relevant, internal processes for research management and governance
• Act as system owner for the research functions within DUK’s CRM (Salesforce), maintaining records and driving process improvements for grant workflows and monitoring
• Support the Director of Research and Development in research governance activities
• Support the Director of Research and Development to ensure compliance with the Association of Medical Research Charities (AMRC) requirements, such as - contributing to annual data collection and surveys; implementation of AMRC processes and reviews recommendations, as relevant; keep up to date with relevant news and opportunities for training, collaboration and networking

Support the Director of Research and Development on the following external engagement activities

• Development and implementation of outreach and engagement activities in the DMD patient and research community to inform areas for research focus and prioritisation
• Scoping and development of formal and informal strategic partnerships and relationships with key stakeholder organisations (e.g. membership societies, other charities, consortia etc)

Support delivery of DUK flagship strategic programmes

DUK has strategic programmes in clinical research access and capacity, care standards and care access, assistive technologies and patient data. Under the oversight of the Director of Research and Development and working closely with the relevant programme team:

• Coordinate key programme updates and discussions between the DUK team and the programme teams
• Working with DUK comms team, support the development of external comms and marketing
• Working with the Director of Research and Development and the programme teams, support development of new initiatives and external funding opportunities

Other key responsibilities

• Provide general research admin support (e.g. arrange research meetings, both internal and external, prepare agendas and take minutes)
• Work with DUK comms team to identify case studies and success stories and support the development of the research comms strategy
• Coordinate research comms and work with the Director of Research and Development and comms team to ensure all research content is accurate and appropriate
• Work with the income generation and comms teams to provide updates to our key co-funding partners
• Support the collection of portfolio data across all programmes for DUK KPIs and to support DUK impact report development
• Coordinate and deliver research led events and support the Director of Research and Development in the agenda and content development for the annual Duchenne UK New Horizons conference
• Travel across the UK to attend meetings with partners

Project and Engagement Coordinator

Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required

Job Purpose

The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.

This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.

A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.

The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.

Key Responsibilities

1. Project Coordination and Delivery

• Coordinate the day-to-day implementation of the Partners for Change project across the partnership.

· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.

• Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
• Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
• Work closely with partner organisations to support consistent and coordinated operational practice.
• Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
• Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.

2. Line Management of Intensive Support Workers

· Provide direct line management to the Intensive Support Workers employed as part of the project.

· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.

• Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
• Monitor staff workload, performance, wellbeing and professional development.
• Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
• Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
• Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.

· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.

• Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.

3. Oversight of Outreach Delivery

• Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
• Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.

· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.

• Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
• Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
• Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
• Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
• Provide additional support or escalation where cases are particularly complex, high risk or blocked.

4. Partnership Working and Multi-Agency Coordination

• Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
• Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
• Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
• Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
• Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
• Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.

5. Monitoring, Data and Reporting

• Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
• Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.

· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.

• Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
• Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
• Monitor progress against targets and help identify where corrective action or additional support is needed.
• Support a culture of evidence-led delivery, accountability and continuous learning.

6. Client and Community Engagement and Volunteering

· Lead community engagement activities to raise awareness of homelessness and rough sleeping.

· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.

· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.

· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.

· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.

7. Service Development and Quality Improvement

• Contribute to the ongoing development and improvement of the project model and operational practice.
• Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
• Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
• Support consistency in standards, approaches and quality across partners where possible.
• Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
• Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
• Support innovation and practical problem solving in response to emerging needs or operational challenges.

8. Safeguarding, Risk and Compliance

• Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.

· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.

• Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
• Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
• Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
• Maintain clear accountability, professional boundaries and lawful information handling at all times.

9. Communication and Representation

• Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
• Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
• Support internal and external communication relating to project activity, engagement and impact.
• Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
• Contribute to presentations, briefings, updates and promotional materials as required.

General Duties

• Work at all times in line with the organisation’s mission, values, policies, and procedures.
• Promote equality, diversity, dignity, and inclusion in all aspects of the role.
• Undertake any other reasonable duties consistent with the nature and level of the post.
• Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.

Person Specification

Essential

• Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
• Experience of supporting or managing staff in a frontline service environment.
• Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.

· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.

• Strong understanding of trauma-informed, person-centred and strengths-based practice.
• Experience of partnership working and building effective relationships across organisations and sectors.
• Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
• Experience of case oversight, support planning, referrals, safeguarding and risk management.
• Experience of monitoring performance, maintaining records and contributing to reporting requirements.
• Strong organisational, communication and interpersonal skills.
• Ability to lead with clarity, empathy and accountability.
• Good IT and data management skills, including confidence using case management or monitoring systems.
• Ability to travel across the county and work flexibly as required.

Desirable

• Experience of managing outreach or community-based support services.
• Knowledge of homelessness systems, housing pathways and local authority processes.
• Experience of working within funded projects with outputs, outcomes and reporting requirements.
• Experience of co-production, peer support, service-user engagement or community engagement.
• Experience of using In-Form or similar client record / case management systems.
• Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
• Full driving licence and access to transport, where required for the role.

Key Skills and Attributes

• Strong leadership and coordination skills
• Calm, organised and solution-focused approach
• Compassionate, professional and non-judgemental manner
• Ability to motivate, support and develop staff
• Strong partnership and relationship-building skills
• Commitment to high-quality, inclusive and trauma-informed practice

· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.

• Confidence in handling complexity, challenge and change
• Ability to balance strategic oversight with practical operational delivery

Additional Information

This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.

The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.

The role is subject to satisfactory references and an enhanced DBS check where required.

Fundraising & Corporate Partnerships Manager

MCKS Charitable Foundation UK
Full Time | Hybrid | National Role
Salary: £40,000 - £45,000 

Help Us Build the Next Phase of Growth

MCKS Charitable Foundation UK is an ambitious and rapidly growing charity supporting schools and communities across the UK through school pantry programmes, breakfast clubs and wider wellbeing initiatives that help children and families experiencing food insecurity.

We currently support around 180 schools nationally, with a long-term vision to expand to 500 schools and beyond.

As part of this exciting growth phase, we are investing in two of the charity’s first full-time paid roles to help build the next stage of MCKS’ fundraising, partnerships, impact and operational infrastructure.

The Corporate Partnerships & Fundraising Manager will work very closely alongside our Schools, Community & Impact Manager, with both roles playing a key part in helping shape the future growth of the charity.

Together, these roles will help strengthen supporter engagement, develop partnerships, improve impact reporting, increase fundraising income and expand the charity’s national reach.

This is a genuinely hands-on opportunity to help build something meaningful from the ground up. Whilst significant growth and development is already underway, the charity is still evolving its infrastructure, systems and processes. We are therefore looking for someone who enjoys working within a growing environment and is excited by the opportunity to help shape and build new ways of working.

This is not a role for someone who only wants to sit behind strategy documents.

We are looking for someone who can think strategically whilst also being willing to roll their sleeves up and deliver — someone who enjoys building relationships, creating opportunities, driving activity forward and helping turn ideas into tangible results.

About the Role

Working closely with the charity’s leadership, trustees and Schools, Community & Impact Manager, you will help develop and deliver a diversified fundraising and partnerships strategy that supports the charity’s ambitious growth plans.

This is a varied, fast-paced and hands-on role where you will focus on developing corporate partnerships, securing fundraising income, supporting campaigns and events, and helping strengthen the charity’s fundraising infrastructure for future growth.

Alongside longer-term relationship building, we are keen to see visible fundraising activity, momentum and new opportunities generated within the first year.

We are looking for someone who enjoys making things happen — someone who is proactive, delivery-focused and comfortable balancing strategic thinking with practical implementation within a growing charity environment.

As the charity continues to evolve, this role will also contribute towards shaping systems, processes, partnership approaches and supporter engagement activity from the ground up.

Key Responsibilities

Corporate Partnerships

• Identify and develop partnerships with corporate organisations aligned with the charity’s mission
• Secure financial support from businesses
• Develop partnership proposals and sponsorship opportunities
• Build and manage long-term relationships with corporate partners
• Develop employee engagement and fundraising opportunities with partners

Fundraising & Income Generation

• Identify and secure fundraising opportunities across corporate partnerships, community fundraising, events and trusts
• Support the development and delivery of fundraising campaigns and initiatives
• Help grow and diversify sustainable income streams
• Develop fundraising resources and supporter materials
• Support the planning and delivery of fundraising events and activities

Trusts & Foundations

• Research and apply to relevant grant-making trusts and foundations
• Develop compelling funding applications and proposals
• Manage funder relationships and reporting requirements

Donor Engagement & CRM

• Support the implementation and development of the charity’s fundraising CRM system
• Maintain accurate records of fundraising activity, donors and partnerships
• Track fundraising activity and provide updates to leadership and trustees
• Support supporter engagement and donor stewardship activity

About You

We are looking for someone who is:

• Experienced in fundraising, corporate partnerships, sponsorship or business development
• A confident relationship builder with strong networking and communication skills
• Proactive, organised and delivery-focused
• Comfortable working independently within a growing and evolving charity
• Hands-on and willing to get involved operationally as well as strategically
• Able to manage multiple priorities and work at pace
• Commercially aware with a creative and solution-focused mindset
• Comfortable helping build and improve processes, systems and ways of working
• Passionate about making a genuine difference to children, schools and communities

Experience within the charity sector is welcome but not essential if you have strong partnership development or fundraising experience.

Most importantly, we are looking for someone with energy, initiative and the ability to turn ideas into action.

Why This Role Matters

MCKS Charitable Foundation currently supports around 180 schools across the UK through its school pantry programmes and breakfast clubs.

Through strategic partnerships, fundraising and community engagement, this role will help expand that support to 500+ schools nationally, helping thousands more children and families access essential food support through their schools.

This role will play a direct part in helping the charity strengthen its long-term sustainability, fundraising infrastructure and national reach.

In your first year, the focus will be on creating fundraising momentum, building a strong pipeline of opportunities and securing new income through corporate partnerships, trusts, fundraising initiatives and supporter engagement activity.

What Success Looks Like

Success in this role will involve bringing energy, momentum and proactive delivery into the charity’s fundraising activity from the outset.

You will be comfortable taking ownership of opportunities, building relationships, identifying new income streams and helping turn ideas into tangible fundraising activity and partnerships.

Alongside helping develop longer-term fundraising infrastructure and partnerships, we are looking for someone who enjoys making things happen and delivering visible progress within a growing charity environment.

This role would suit someone who enjoys building relationships, creating opportunities, working collaboratively and seeing the direct impact of their work on schools, children and families across the UK.

Why Join MCKS?

This is an opportunity to join a charity at a genuinely exciting stage of growth and help shape its future direction.

You will be joining at a pivotal time as MCKS invests in building its fundraising, partnership and impact infrastructure to support long-term national growth.

This role offers the opportunity to:

• Help shape one of the charity’s first dedicated fundraising and partnerships functions
• Work closely alongside the Schools, Community & Impact Manager to help build the charity’s future infrastructure and growth
• Build meaningful corporate and community relationships
• Work closely with senior leadership, trustees and the wider charity team
• Help influence systems, processes and future direction
• Make a visible and measurable impact across schools and communities nationwide

For the right person, this is an opportunity to build something meaningful from the ground up and be part of a charity with ambitious plans for growth and long-term impact.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our partnerships, training programme and systems change work. 

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To develop and deliver partnerships, policy advocacy, and systems change activity that improves access to justice and outcomes for Deaf and Disabled people. 

Overview 

You will lead on partnerships, policy influence, and systems change work, working across a range of stakeholders to strengthen networks, influence policy, and deliver strategic change. 

Key responsibilities 

• Build and maintain strategic partnerships across sectors 

• Lead on systems change and policy advocacy work 

• Manage programmes focused on training and capacity building 

• Use data and evidence to inform systems change activity 

• Manage staff and volunteers and support team development 

• Develop stakeholder networks and collaborations 

• Contribute to policy campaigns and strategic initiatives 

• Support monitoring, evaluation, and impact reporting 

What we offer 

• Opportunities to develop experience in policy, advocacy and systems change while working across a varied and dynamic workload with diverse stakeholders

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

Join Our Team as a Registered Manager.
Location: Bath Road, Swindon

Full-time, 35 hours per week

Join the Team!

Our Bath Road Service is a CQC‑registered residential home providing long‑term accommodation for up to 10 people with severe and enduring mental health needs. We support individuals with daily living skills, personal care, financial management and rehabilitation, while encouraging active engagement within the local community.

We are seeking an experienced and passionate Registered Manager to lead the service and ensure the delivery of high‑quality, person‑centred care.

How you will make a difference as a Registered Manager:

As Registered Manager, you will be responsible for the overall management of the service, ensuring compliance with CQC regulations and organisational policies while leading, motivating and developing your staff team.

Key Responsibilities:

• Deliver safe, personalised services through assessment, person‑centred planning and regular outcome‑focused reviews
• Develop and maintain high‑quality, aspirational support plans
• Implement safe systems of work, including personal safety and lone‑working procedures
• Ensure accurate and high‑quality recording on the Rethink Information System, supporting staff in its effective use
• Manage incidents, accidents and complaints in line with policies and regulatory requirements
• Act as the service Safeguarding Lead, maintaining strong professional relationships with safeguarding partners
• Provide effective line management, including supervision, performance, conduct and attendance management
• Recruit and retain a skilled workforce in line with safer recruitment practices and Equality legislation

Essential Skills and Experience:

• Achieved or working towards a Level 5 Diploma in Leadership in Health & Social Care (or equivalent)
• Experience in an operational management role within health or social care
• Strong knowledge of CQC standards, legal responsibilities and person‑centred care
• Proven experience supervising, leading and managing staff
• Direct experience supporting people with severe and enduring mental illness
• Experience working with statutory agencies and external professionals

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.

Overview of Role:

The CRM and Systems Lead plays a key role in supporting Church Army’s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the ‘go-to’ expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.

Salary: £37,924 per annum (FTE, pro-rata for a part-time role)

Hours: 30-37.5 hours per week (0.8-1 FTE)

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.

Contract:  Open-Ended, Permanent

Application Deadline: Friday 29th May 2026

Interview Date:               Wednesday 10th June 2026

Next Steps:

For more information on the role, you can find the job description and application form on our website.

PLEASE NOTE, WE DO NOT ACCEPT CVs

We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR). 

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.

As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual. 

What you’ll do: 

• Ensure ongoing delivery of high-quality support for specialty training across both specialties.
• Lead, motivate, performance manage and develop the team.
• Oversee the successful processing of Portfolio Pathway applications within established GMC timescales. 
• Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
• Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.

What you’ll need: 

• Experiencing of developing and managing a high performing operational team.
• Experience managing people, capable of inspiring and motivating. 
• Experience managing and setting budgets.
• Strong communication skills.
• Customer focussed. 

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack. 

Why join us: 

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards 

Greater Change

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an NGO providing cash grants to support people to overcome the financial barriers on their pathway out of homelessness using personalised budgets.

We partner with frontline charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc. 

On average, Greater Change spends £1,400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum. 

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness. 

Our Values 

• Trust & Support 
• Growth & Development 
• Passion with Boundaries
• Clarity & Communication 
• Emotional Security & Maturity 
• Impatience for Change

Philanthropy Manager 

We are looking for an entrepreneurial, ambitious and relationship-driven Philanthropy Manager to help grow Greater Change’s income, impact, and profile. Reporting to the Head of Growth and working closely with the CEO, this is a hands-on role suited to someone who can be creative and structured.

You will lead key income streams across High Net Worth Individuals, Trusts and Foundations, and fundraising events, delivering high-quality proposals and thoughtful stewardship that strengthens long-term partnerships.

The ideal candidate will be someone who understands how we are maximising impact and cost-effectiveness. You will be able to clearly communicate how our work delivers meaningful outcomes.

Above all, we are looking for someone proactive and thoughtful, who is motivated to play a key role in scaling a high-impact, evidence-led solution to homelessness.

Main Responsibilities

1. Work closely with the CEO on philanthropic relationships, including supporting the Development Board’s engagement, meetings, and follow-ups.

2. Lead all trusts and foundation activity end-to-end, including prospect research, applications and producing reports, while tracking funding deadlines, maintaining a clear pipeline, and providing regular progress updates to the CEO and Head of Growth.

3. Prepare high-quality proposals, cases for support, presentations, and donor communications.

4. Co-lead on developing and maintaining corporate partnerships with the Head of Growth 

5. Manage individual giving, with a focus on donor stewardship and growth.

6. Lead the planning and delivery of fundraising and stewardship events, including stewardship and fundraising events organised by the Greater Change and our Development Board

7. Supporting the Comms team to deliver donor communications across our newsletter and social media channels

Essential Skills, Knowledge and Experience 

• Excellent relationship management skills, with the ability to build credibility and trust with senior stakeholders, including high-net-worth individuals and funders. 

• Highly analytical, with the ability to understand, interpret and clearly communicate impact, cost-effectiveness, and outcomes to a range of audiences. 

• Strong written and verbal communication skills, including the ability to develop compelling, evidence-based cases for support and deliver persuasive presentations. 

• Demonstrable ability to think strategically and entrepreneurially, identifying and pursuing new funding opportunities and approaches. 

• Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. 

• Proactive and self-directed, with a problem-solving mindset and the ability to navigate ambiguity and complex challenges. 

• Alignment with our mission

Desired Skills, Knowledge and Experience 

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below: 

• Understanding of the homelessness sector or social impact 

• Experience developing fundraising strategy or contributing to organisational growth plans. 

• Confidence in presenting complex ideas (e.g. impact, cost-effectiveness) to senior or non-technical audiences.

• A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. 

• Strong IT skills in particular G-Suite, Canva and Microsoft Office. 

Personal Attributes 

• High and positive energy levels; you thrive when working at pace. 

• You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others. 

• Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment. 

• Strong team player who can collaborate and work with others to achieve results. 

We welcome applications from candidates with lived experience of homelessness.

What we offer 

• Salary - £40,400 

• Up to 5% pension matching 

• Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.

• 9 day fortnight (every alternate week is a 4-day week). 

• Macbook or PC. 

• A work from home budget of up to £250 to buy what you need for your home setup.

• Frequent team lunches, and quarterly team activity days. 

• Training budget of £800/year, to upskill on anything directly related to your work. 

• A remote working allowance of up to 10 days per year (pro rata). 

• A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing. 

How to Apply 

Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application. 

Interview process

We will review applications as we receive them, so we encourage you to submit your application as early as possible. 

Candidates will be required to participate in up to 3 recruitment rounds following application. This will include an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes. 

• Application Deadline  - Sunday 7th June 2026 
• Stage 1 (Work test) - Rolling Basis 
• Stage 2 (Online competency based  interview) - Wednesday 10th or Friday 12th June 
• Stage 3 (Final stage Inperson) - Tuesday 16th or Wednesday 17th June 
• Ideal Start Date  - July 2026 

Help Change the Future of Polycystic Kidney Disease Research

Patient & Public Involvement and Engagement (PPIE) Manager

PKD Charity
Remote (UK-based) | Part-time (22.5 hours / 3 days per week)
Salary: £33,000–£35,000 FTE pro rata (£19,800–£21,000 actual)

The PKD Charity is looking for an exceptional communicator and relationship-builder to lead patient involvement in groundbreaking PKD research.

This is not a standard engagement role.

You will help ensure that the voices, experiences and priorities of people living with polycystic kidney disease directly influence research, clinical studies and future healthcare decisions across the UK.

PKD affects around 70,000 people in the UK. It causes kidney failure, lifelong health complications and reduced life expectancy. There is currently no cure.

We believe research is stronger when patients are genuinely heard — not consulted as an afterthought.

That’s where you come in.

The Opportunity

As our Patient & Public Involvement and Engagement (PPIE) Manager, you’ll lead and shape involvement activity through the PKD Research Hub, working alongside patients, researchers, clinicians and partners to make research more inclusive, meaningful and impactful.

You’ll:

• Lead and support our Patient Involvement Panel
• Facilitate high-quality patient engagement and focus groups
• Work directly with researchers and industry partners
• Champion authentic lived experience in research decision-making
• Support awareness of clinical studies and research opportunities
• Create compelling patient stories and engagement content
• Help influence the future direction of PKD research in the UK

We’re Looking For Someone Who:

• Understands the power of meaningful patient involvement
• Can confidently manage relationships with patients, researchers and stakeholders
• Has experience in PPIE, health research, healthcare or the charity sector
• Is an excellent facilitator and communicator
• Brings empathy, professionalism and initiative
• Wants to make a tangible difference every single day

Experience in rare disease, kidney health or long-term conditions is welcomed but not essential.

Why Join Us?

At the PKD Charity, you’ll join a passionate national charity working to improve lives through:

• Research
• Advocacy
• Support
• Education
• Patient voice

This is a rare opportunity to shape a growing area of work with real national impact — while working flexibly as part of a supportive, mission-driven team.

What We Offer

✔ Fully remote working
✔ Flexible part-time hours (3 days / 22.5 hrs)
✔ 25 days annual leave pro rata + bank holidays
✔ Pension scheme
✔ Meaningful, purpose-driven work
✔ Opportunity to influence national research activity

Apply Now

For details on how to apply, please see the application pack.

Deadline 9am Monday 1st June. Interviews will provisionally be held online on Wednesday 10th June. However we will monitor applications on a rolling basis and may approach for interview at an earlier date. If we find the right candidate we may close the recruitment campaign at an earlier time, so we encourage you to get your applications in at the earliest opportunity.

At Book Aid International we share the power of books and help build a more equal future.

Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.

We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations.

This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams. Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions.

Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements. You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process.

This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment. You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.

If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

JRS UK is recruiting a full-time Senior Fundraising and Communications Officer, responsible for helping to build our support base, especially among the Catholic community. 

This is a senior role, reporting to the Head of Communications, Fundraising and Advocacy and working closely with the Fundraising and Communications Manager. It will involve developing and delivering our strategy for recruiting supporters in parishes and other settings, as well as delivering a range of fundraising initiatives including our challenge events programme. We are seeking someone with a proven track-record in fundraising and community outreach, as well as a good understanding of the Catholic community in the UK.

You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're introducing our mission to parishes, representing us at national events, or recruiting participants for our challenge events, your work will have real impact. If you're passionate about justice, have a strong knowledge of fundraising and want a role that improves the lives of people seeking sanctuary, this is your chance to make a difference every single day. 

Job description 

1. Developing and leading JRS UK’s parish engagement plan: 

• Strategic development of JRS UK’s long-term approach towards engaging parishes in our mission 

• Arranging and delivering fundraising appeals, talks, and engagement with parish groups 

• Ensuring that parishes supporting our mission are kept up to date with our work and opportunities to get involved 

• Building sustainable relationships with at least 20 parishes annually by year two

2. Expanding JRS UK’s outreach in the Catholic and wider Christian community: 

• Identifying and delivering opportunities to share our mission with others and involve them in our work including:

                  i. representing JRS UK at national events 

                  ii. leading our engagement with other Jesuit organisations and Catholic organisations such as the National Justice and Peace Network

                  iii. Producing resources tailored to different audiences such as Catholic youth groups, Justice and Peace groups, and non-churchgoing Catholics 

3. Leading recruitment of regular donors: 

• Utilising the opportunities outlined here to engage new regular/committed supporters

• Recruiting at least 120 new regular supporters annually by year 2

• Working with the Fundraising and Communications Manager on our process for welcoming and stewarding regular supporters 

4. Leading our challenge events programme: 

• Recruiting and stewarding our teams for the TCS London Marathon, London Landmarks Half Marathon, and Vitaly 10k ensuring all participants are supported, equipped, and celebrated 

• Keeping past participants up to date with our work and the impact of their support 

• Promoting opportunities for supporters to undertake their own fundraising events

• Raising a net income of £20,000 annually through challenge events by year 2

Other responsibilities  

• Working with the Fundraising and Communications Manager on our schools and universities engagement plan

• Ensuring good quality supporter records are kept in compliance with data processing requirements 

• Periodic management of interns or volunteers 

• Other duties as required by the Head of Communications, Fundraising and Advocacy

At Woodgreen Pets Charity, our mission is simple: to support pets and their people through every step of their journey together. Behind that mission is a growing and ambitious organisation powered by data, technology, and innovation.

We’re seeking an experienced, forward-thinking Enterprise Systems Senior Manager to shape the future of technology across our charity. In this strategic, hands-on role, you will oversee critical enterprise systems, lead operational delivery, manage key supplier relationships, and work with senior leaders across the organisation to ensure technology supports and strengthens our impact.

Reporting to our Head of Data and Technology, our successful candidate will lead a small specialist team, alongside a range of outsourced partners, with responsibility for enterprise systems operations, continuous improvement, and strategic development across Woodgreen.  They will play a key role in ensuring that our systems are secure, reliable, integrated and aligned to business need whilst also helping to drive innovation and long-term technology planning.

This is an exciting opportunity for someone who enjoys balancing operational leadership, stakeholder engagement and strategic thinking within a purpose-driven environment.  Acting as a trusted partner, helping teams to maximise the value of technology and systems across the charity, you will work closely with members of our Leaders’ Forum to understand business needs and provide expert systems guidance across all areas. 

If you have;

• Substantial experience leading enterprise systems functions across complex environments, with a strong track record of delivering operational excellence and technology change over multiple planning cycles.
• Experience leading enterprise systems across cloud and on-premise environment
• Strong people leadership and stakeholder management skills
• Experience managing outsourced service providers and technology partners
• A collaborative and business-focused approach
• Experience delivering technology projects and operational improvements
• Strong understanding of enterprise applications, integrations and service delivery

We would love to hear from you!

This full time, permanent opportunity will operate in a hybrid working environment and although much of it can be done remotely our successful candidate must be able to attend our offices near Godmanchester, Cambridgeshire (PE29 2NH) for an average of 2-3 times per month.

The starting salary for this position is £46,876 - £57,293 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.This role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

Key Responsibilities:

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.