Engagement systems manager jobs
Job Title: Assistant Shop Manager
Reporting To: Old Swan Shop Manager
Salary: £25,570 - £27,401
Hours: 37.5 hours per week
Location: Old Swan, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward.
In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls.
About the role:
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.
The Assistant Shop Manager will be an integral part of the wider Charity team.
Main Duties/Tasks:
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation:
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Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
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Support the team to maximise income from Gift Aid on donated products.
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Support the team to maximise income via our online platforms.
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Support the team with arranging van deliveries/collections daily.
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Work with the wider Charity team to promote and support fundraising activities and events.
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Explore ways to maximise sales via events, donation drives, pop-up shops etc.
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Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
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Support with ensuring the money is ready and accessible for cash collection.
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Open and close the shop at the appropriate times.
Volunteers:
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Support and management of a team of volunteers.
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Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
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Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
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Help to provide and support ongoing training and development for volunteers.
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Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
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Health & Safety (in conjunction with Shop Manager)
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Ensure the shop adheres to Retail Health and Safety regulations.
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Implement good Health and Safety practices to help protect employees, volunteers, and customers.
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Help to ensure employees and volunteers are trained in manual handling.
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Help maintain the cleanliness of the shop and behind the scenes areas.
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Stock Control (in conjunction with Shop Manager)
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Ensure continuous, sufficient levels of high-quality stock.
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Be responsible for deliveries and stock controls.
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Ensure stock is appropriate to the business and priced accordingly.
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Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
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Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service:
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Be professional, patient and have a ‘people-first’ approach to customer services.
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Be committed to the principles of equality, diversity, and collaborative working.
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Set high standards of cleanliness, display and merchandising.
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Establish quality standards, consumer safety and ensuring continuity.
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Play a key role in enabling the shop to represent the Charity’s values.
Other Duties:
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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Any other reasonable duties as required by your line manager.
The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.
Closing date: Monday 19th January 2026
Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At BMSTC our mission is "to empower local people to manage the challenges of living with MS", not just now, but for the rest of their lives. We achieve this giving practical support:
- Providing therapies to help manage people their symptoms and mental wellbeing.
- Sharing information and advice, to help people make the best decisions for themselves and their families.
- Creating a supportive community so that people can connect with others.
- Supporting family and carers, understanding that MS impacts more than just the person diagnosed.
Located in a purpose-built Centre in Reading, we offer services not only to those living in Berkshire but also neighbouring areas of Hampshire, Oxfordshire, Surrey, and Buckinghamshire. This year alone we helped to provide over 15,000 treatments to over 400 families and we were thrilled to receive a King's Award for Voluntary Service, equivalent to an MBE for our vital work.
Our team of 14 staff and over 100 volunteersprovide specialist physiotherapy, oxygen therapy, counselling and complementary therapies, The positive feedback in our annual survey, indicates our current services fulfil a real need. We have a strong reputation in healthcare circles and the MS community, and no other public or private agency provides a comparable range of services locally. We believe our unique quality is our specialist MS knowledge and experience in all we do.
At the Centre we have also created a friendly, supportive space where members, families and carers can share information and socialise. We take pride in our reputation for having an positive environment where everyone feels welcome and valued. We pledge to promote Equality, Diversity and Inclusion in every aspect of our services, governance and staffing
About the role
We are seeking an experienced Senior Fundraiser, with a proven track record, to take a pivotal role in securing funds to support our life changing work.
You will be confident in taking the lead on developing, managing, budgeting and evaluating the income generation capability of the Charity as we seek to drive income growth.
With no NHS funding, we need to raise over £700,000 each year to fund this crucial work. Your success will mean we can provide the best possible support for anyone affected by MS in our community and make our vision truly a continuing reality.You will:
- Lead and support a small fundraising team, looking for ways to maximise use of our resources.
- Seek, select and prioritise opportunities to raise funds and increase the Charity’s profile.
- Regularly monitor progress and inspire our team to reach their targets and goals.
- Take the lead on Trusts, Foundations and Individual Giving and oversee supporter communication and stewardship.
Personal qualities:
- Drive, enthusiasm and resilience.
- Able to motivate and inspire others, including your team and supporters.
- Tenacious and creative, possessing the ability to think "outside the box".
- Team player, ready to deputise or help in other areas of the Charity as necessary.
Skills
The successful candidate will be required to demonstrate a good level of secondary education and societal awareness.
- Broad experience across different fundraising areas.
- Proven success in Trust and Foundation fundraising.
- Ability to meet (and ideally exceed) pre-agreed targets.
- Ability to manage multiple priorities and work independently.
- Ability to analyse financial and impact data.
- Confident communicator, excellent written and verbal communication skills.
- Strong interpersonal skills and emotional intelligence.
- Confident with IT and proficient in MS Office: Word, Excel and Outlook.
- The ability to work outside normal office hours (Time off in Lieu will be provided).
Desirable skills/experience:
- Experience of using a charity-based CRM system e.g. Beacon,
- Experience of working in a health charity/knowledge of Multiple Sclerosis.
- Understanding of the local funding community.
- A driving license and access to a car.
Benefits:
- Competitive salary and flexible, hybrid working conditions. Although ideally the successful candidate will work from the Centre for at least half of the week, live in our area and occasionally attend local events.
- 25 days paid annual leave plus statutory and national holidays (pro-rata), increasing to 30 days after 5 years continuous service.
- Company pension scheme.
- Free car parking.
Your covering letter should be brief a explanation in your own words, of why you would like to work for us and how you meet the personal requirements of the post.
If you have any questions before applying, please contact the Centre Manager, Pippa Vincent-Cooke.
We encourage applications from all parts of the community, irrespective of gender, race, colour, age, sexual orientation or disability. The successful applicant will be selected purely on merit.
Please note:
You will need proof that you have the right to work in the UK
This role is subject to a full DBS check and a probationary period of 6 months
2025 King's Award for Voluntary Service winner
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our legacy and in-memory manager to help shape our legacy development programme and in-memory strategy.
The role will involve leading on the operational delivery of both legacy and in-memory marketing and legacy case management. The postholder will implement donor-centric approaches to legacy and in-memory campaigns and events, case management, and supporter stewardship.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.
Main responsibilities
Legacies
- Develop and implement a comprehensive legacy strategy, identifying new opportunities, products, and campaigns to increase engagement, consideration, and pledger numbers.
- Work across the Charity to ensure legacies are integrated across relevant channels to reach key audiences.
- Build a portfolio of case studies to showcase how legacy giving has had a transformative impact across our hospitals.
- Build and nurture relationships with legacy pledgers and prospects, organising legacy information and engagement events to position the Charity prominently in legator consideration.
- Responsible for legacy case management and be the main contact for our legacy consultancy partner, ensuring all processes are compliant, efficient, and deliver for the Charity and for its supporters.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Work with the director of operations & resources on disputes and contested legacies, to ensure these are handled appropriately and sensitively.
- Work with the director of finance to ensure all information is recorded appropriately to ensure correct accounting and accrual of legacy income.
- Support the director of finance on legacy matters relating to the Charity’s annual external audit.
In-Memory
- Support with the development and management of stewardship programmes for in-memory donors, ensuring journeys are sensitive, supportive, and effective.
- Have responsibility for the efficient use of all in-memory payment platforms, ensuring that they are utilised correctly, report accurately, and are employed as part of a strong stewardship programme.
- Work closely with the hospital engagement team for the promotion of in-memory giving opportunities
- Working with the marketing & campaigns manager, develop and implement relevant campaigns, including within our hospitals, to increase awareness of in-memory giving
- Support the events & community fundraising officer with events organised by families and friends in memory of loved ones, ensuring appropriate stewardship processes are put into place.
- Look for new opportunities for developing in-memory products, developing cases for support and implementation plans to ensure the Charity’s in-memory programme is at the forefront of new practice.
- Work closely with the grants manager to ensure restricted and tribute funds are able to have an impact in the areas donors wish to see.
- Develop and cultivate strong relationships with supporters by offering suitable opportunities to remember someone special.
- Working with the marketing and communications team, source and develop case stories for use across the in-memory programme and charity.
Knowledge and experience
- Proven experience in legacy administration within the charity sector
- Certificate in Charity Legacy Administration (ILM) is desirable
- Proven experience in developing and delivering legacy, in-memory, and/or individual giving strategies and campaigns across multiple channels.
- Extensive experience in donor stewardship, fine-tuning supporter journeys, and delivering excellence in supporter care.
Personal qualities
- Curiosity, with an ability and willingness to explore issues and opportunities to their fullest potential
- Commitment to learning and developing knowledge and understanding of the Charity and how it operates
- Desire to improve things– dissatisfaction with inefficiency
- Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
- Personable with excellent manner and ability to engage stakeholders.
- Flexible approach to working hours to meet the needs of the role.
Skills
- Excellent stakeholder engagement and relationship management skills, with the ability to work collaboratively across teams and externally with agencies and solicitors.
- Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities, and deliver to deadlines.
- Ability to analyse campaign data and insights, applying learning to improve activity and outcomes.
- Working knowledge and experience of budget management, forecasting, and reporting.
- Strong IT skills including Microsoft word, Excel, as well as bespoke systems
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
About Stoll: The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.
We are seeking an experienced and enthusiastic housing manager to work within our small, busy housing team to provide an effective and responsive service. We aim for exemplary customer service with high levels of tenant engagement. Our small team is growing and we are looking for a manager able to drive forward our values.
The role: The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with The Stoll Foundation’s charitable objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of our community.
Key responsibilities:
- Management of housing and tenancy services, supporting a small team of officers.
- Providing high maintenance standards
- Achieving rent arrears targets and closely managing arrears to minimise losses.
- Achieving performance outcomes and objectives and presenting regular reports on KPIs.
- Ensuring that housing, property and tenancy services comply with best practice, the law and all relevant policies and procedures.
- Manage day to day services expenditure in line with budget.
- Oversee all cases requiring Court action, providing guidance and expertise whenever necessary.
If you would like to work for us and have a passion for providing excellent services for vulnerable Veterans along with the experience needed for this role then we would like to hear from you.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
All Stoll appointments are made subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.
You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.
Application Instructions
• Please send your CV and a covering letter explaining why you want to work with Voyage.
• In your letter, show your passion for young people and the communities we serve
• We aim to make an early appointment. Shortlisting and interview dates will take place in last week of January
• Feedback will only be provided to shortlisted candidates and only upon request.



The client requests no contact from agencies or media sales.
About Local Voice and Healthwatch
Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.
About the role
We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.
You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.
What we are looking for
- Experience managing projects, teams, and budgets
- Strong organisational and problem-solving skills
- Ability to build relationships with statutory, voluntary and community partners
- Understanding of Healthwatch, community engagement, or health and social care
- Commitment to equity, diversity, and high-quality community insight
Full details are in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £37,000 (FTE)
Days: Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available
Benefits: 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme
Contract type: Fixed, until 31 March 2027
Location: Remote, from home (within Great Britain), with occasional travel
Direct reports: None, but responsible for liaison with project partners
We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people. This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.
You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities
Project and local engagement coordination
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Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
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Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
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Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
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Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
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Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
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Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
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Maintain and uphold our partner agreements and MoU with RNIB.
Research, evaluation and reporting
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Work as part of the project team to engage railway partners and jointly deliver effective research, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
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Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, and involving the disabled community and railway staff members;
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Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
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Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
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Maintain strong relations with Motability, as part of the project team.
Legacy building, communications and influencing
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Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
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Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
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Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
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Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.
General team working
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Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.
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Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
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Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.
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As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office and the internet.
Other information
This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Make a Real Difference to Local Families
Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.
We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.
In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.
The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.
As our Family Engagement Coordinator, you will:
- Build strong relationships with primary schools in Grahame Park, in Barnet.
- Promote Home-Start’s services through school and community events.
- Support communication between schools, families and partner agencies.
- Share updates through newsletters, WhatsApp, email and community channels.
- Signpost families to local services and activities that support wellbeing.
- Receive referrals and assess family needs.
- Deliver school-readiness workshops and parenting groups.
- Liaise with schools, health and community services
About You
We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.
You will have:
- Experience working or volunteering in schools, nurseries, family support or similar settings.
- Parenting experience or experience caring for young children.
- Understanding of early years development and primary school systems.
- Strong communication and relationship-building skills.
- Knowledge of safeguarding responsibilities.
- The ability to engage with families facing complex challenges.
- Experience of delivering workshops or groups.
- Understanding of neurodiversity and SEND support.
What We Offer
- A supportive and collaborative team environment
- Opportunities for training and professional development
- A role where you can directly improve the lives of children and families
- Term-time only working arrangements can be considered
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.
The client requests no contact from agencies or media sales.
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.
About the job
We are looking to recruit a Grants and Foundations Manager to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.
The Grants and Foundations Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from trusts and grant making bodies. You will work closely with senior and service managers, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.
You will be highly organised with excellent written communication and interpersonal skills, with the ability to produce clear, compelling and persuasive proposals. Additionally, you will have strong relationship building skills, with the ability to engage and grow income from a wide range of supporters.
A high level of computer literacy and IT skills, including Microsoft Office and CRM is essential.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
37.5 hours per week Monday to Friday with occasional evening and weekends required.
Part time would be considered
Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Manager role, complete the necessary information and upload your application form plus any supporting documents.
Closing date: Thursday, 8 January 2026 at 9am
Interview: Monday, 19 and/or Tuesday, 20 January 2026
Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
To help people across the Diocese of Salford experiencing poverty, disadvantage and discrimination to transform their lives with dignity
The client requests no contact from agencies or media sales.
St Peter’s Hospice is seeking a passionate and dynamic Hospice Neighbour Engagement Manager to lead a community-based project that brings vital social and practical support to patients in their own homes.
This is a unique opportunity to make a real difference by building and nurturing a network of volunteers who provide companionship, reduce isolation, and help patients maintain independence and dignity.
You’ll be at the heart of developing and growing the Hospice Neighbours project, ensuring it meets the needs of patients, carers, and volunteers while championing our values of Excellence, Compassion, Respect, Passion, and Collaboration.
What You’ll Do
- Lead & Develop: Shape and deliver a safe, effective, and sustainable service aligned with hospice values.
- Volunteer Engagement: Recruit, train, and support volunteers, fostering a strong and motivated community.
- Patient & Carer Support: Assess needs, match patients with volunteers, and ensure sensitive communication.
- Partnership Building: Collaborate with healthcare professionals, referral partners, and community stakeholders.
- Safeguarding & Compliance: Ensure best practice in risk management, safeguarding, and data protection.
- Champion the Project: Act as an ambassador for St Peter’s Hospice, raising the profile of Hospice Neighbours.
About You
We’re looking for someone who is:
- Experienced in overseeing project results, tracking progress, and driving improvement to agreed KPIs
- Experienced in project management, volunteer coordination, and community engagement
- A strong communicator with excellent relationship-building skills.
- Compassionate, organised, and motivated to make a positive impact.
- Confident in leading, coaching, and inspiring others.
- Knowledge of safeguarding practices
What we can offer you:
- Full time, 37.5 hours, Monday - Friday
- Permanent position
- Salary of £35,000 per annum
Interview Date: 16th January 2026
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
The client requests no contact from agencies or media sales.
We are the Advancement Office at the University of Bath, responsible for engaging our community of alumni and supporters and fundraising to drive forward strategic priorities at the University.
About the role
We are seeking a dynamic Head of Systems, Data and Insights to drive digital innovation, champion evidence-based decision making, and lead a high-performing team.
This is not a role for someone who only wants to sit back and strategise. It’s for a leader who thrives on combining strategic vision with hands-on delivery. You’ll set the direction for data, systems, and insights, while also rolling up your sleeves to design processes, deliver technical solutions, and unlock the power of supporter insight.
You’ll be the technical lead for Advancement, owning our alumni database (Raiser’s Edge NXT) and related systems, and ensuring they are optimised to support smarter fundraising, deeper alumni engagement, and more efficient operations.
In this role you will:
- Lead and inspire a team of data and systems professionals, fostering a culture of innovation, collaboration, and continuous improvement.
- Own and optimise Raiser’s Edge NXT and related platforms, ensuring compliance with UK GDPR and other regulations.
- Deliver insights and reporting that empower colleagues across the institution to make strategic, data-driven decisions.
- Champion governance and compliance, ensuring data quality, security, and resilience.
- Collaborate and influence across the University, representing Advancement in cross-institutional initiatives and equipping colleagues to self-serve data and insights.
- Balance strategy and execution—from setting long-term direction to personally delivering high-impact technical projects.
If you’re excited by the challenge of leading strategically while delivering hands-on technical impact, we’d love to hear from you.
About you
We’re looking for someone who brings:
- Extensive experience with relational databases (Raiser’s Edge knowledge is a plus).
- A proven track record of delivering complex IT and change management projects.
- Strong leadership skills, with experience managing teams and developing strategies.
- Expertise in data protection, compliance, and governance.
- Technical fluency in business intelligence platforms (Power BI experience an advantage).
- Excellent communication and influencing skills, with the ability to engage and influence stakeholders at all levels.
Further information
For an informal discussion about the role, please contact Laura Underwood, Associate Director of Advancement Services. Please ensure your application is submitted via our website - we cannot accept CVs via email.
This is a hybrid role with an expectation of 2 days per week on campus.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
The client requests no contact from agencies or media sales.
This is an exciting chance to join us at a pivotal moment of growth. You will be a natural relationship-builder, engaging schools and multi-academy trusts across the country with programmes that spark real change in school kitchens and food education.
Who we are
Chefs in Schools is an ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to support engagement with schools and multi-academy trusts by coordinating outreach, responding to enquiries, and helping to deliver our engagement activities. You will work closely with the Engagement Manager to implement engagement plans and ensure effective communication with schools and partners.
You will be supported by the Engagement Manager, Co-Director of Partnerships and Impact, and work closely with the Senior Programme Managers, Programme Managers and Communications team.
You will support the Engagement Manager to deliver our school engagement strategy, ensuring alignment with our organisational goals and funded programme commitments. You’ll be a key first point of contact for schools and Multi-Academy Trusts, assessing their suitability and needs before referring them to the appropriate programme.
Working with the Engagement Manager, you’ll create marketing strategies to generate interest and participation in our programmes through direct mail, digital marketing campaigns, and in-person at conferences and events and meetings with prospective school partners.
You’ll help build the engagement pipeline, support onboarding to ensure a smooth handover for training participants and schools to our programme delivery teams.
This role will be primarily based in London, but will include supporting the engagement of schools in locations across the UK as we scale and develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will ideally have an understanding of the education sector and have strong people skills with the ability to build relationships and manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Support the Engagement Manager in delivering school engagement plans and activities, ensuring they align with our organisational marketing strategy.
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Help build and maintain positive relationships with schools, academy trusts and partner organisations, with the support of the Engagement Manager.
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Maintain accurate data records and ensure our contacts database is up to date with relevant school, participant, partner and engagement information.
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Maintain and update the engagement pipeline, tracking enquiries, supporting follow-ups, and coordinating the handover to programme teams.
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Work with the Engagement Manager to build upon our current onboarding and customer journey for schools and training participants, developing and improving this for future schools and cohorts.
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Work closely with the Comms team to support marketing of training programmes to schools and school chefs.
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Support Engagement Manager with incoming enquiries, ensuring timely and effective responses.
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Support the delivery of engagement campaigns - helping with content and materials, logistics, scheduling, and coordinating with the Communications team.
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Represent Chefs in Schools at national and regional conferences, exhibitions, and networking events to promote our programmes and mission.
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Coordinate event logistics such as registrations, attendance tracking, and follow-up communications, supporting colleagues where needed.
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Provide administrative support within the wider Partnerships and Impact team.
Skills & experience:
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You have interest and belief in our mission, to improve child health through improving food and food education in schools.
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You’re an excellent writer and communicator with strong presentation and communication skills.
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You have experience of maintaining and building relationships with a wide range of audiences.
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You have experience of using CRM software.
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You have experience supporting outreach or engagement activity, ideally within education, food, charity or related fields.
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You have the ability to listen, understand and interpret customer requirements.
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You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.
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A good understanding of the UK educational system is desirable.
Benefits
You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
The deadline for applications is Sun 11th Jan 23:59
Shortlisted candidates will be invited to an online 30-minute competency based interview to take place on Wednesday 21 or Thursday 22 January 2026.
Successful candidates will be invited to an in-person second interview on Wednesday 28 January to be held at our office in Brixton, London. You will be asked to complete a task in advance and give a 10 minute presentation to the interview panel on the day. The interview overall will take a maximum of one hour.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
Our enduring focus is to strengthen the voluntary sector and transform the funding system, so that charities can do their best work.
About IVAR
At IVAR, we’re more than researchers – we’re sense-makers and bridge-builders. We turn real-world challenges in the voluntary sector into clear, practical insights that inspire change and action.
For 25 years, we’ve worked shoulder-to-shoulder with charities, funders and community organisations: listening, learning and tackling tough problems together. Our work is curious, grounded, human and hopeful.
Our 2025–2030 strategy includes a clear commitment to transforming the funding system and the Open and Trusting programme will be the key to achieving that commitment.
Born in 2021, Open and Trusting is directly inspired by what matters most to charities. Today, 170 funders have signed up to the eight commitments – actively working to be clear, flexible, proportionate, and purposeful in their grant-making. We know this makes a huge difference to charities and the communities they support.
About the role and person
Open and Trusting has come a long way, but there’s a lot more it can achieve – which is why we are looking for a dedicated leader for the programme. The success of the role will depend on an understanding and belief in the work of charities and funders, and the power of transforming funding practices.
As Head of Programme and Engagement, you’ll bring energy, structure and connective thinking to the work. You will strengthen the community, support learning and ensure that the programme runs with momentum and purpose.
This role is collaborative and outward-facing and combines project management, engagement, community-building and fundraising. The person will need first-rate listening, diplomacy, influencing and relationship-building skills and will be a proven manager, with a track record of developing management infrastructures that underpin the success of initiatives involving multiple strands and big ideas.
If you feel you fit the role and are motivated by our work then we’d love to hear from you. Please find out more by looking at the Candidate Information Pack.
Closing date for applications is Friday 23 January; please download the pack before 18 January.
Our debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently and to listen to and understand different points of view. With the new Ofsted Framework and the Curriculum and Assessment Review confirming the importance of great oracy education, the need has never been greater for the ESU’s educational offers.
Purpose of this role.
This role is central to driving our work forward. You will play a key part in ensuring the next generation gains essential oracy skills by managing and delivering the sales of the English-Speaking Union’s educational products. These include our signature ‘Discover Your Voice’ student oracy workshops and our Teacher Oracy CPD sessions for schools and other educational settings in England and Wales, with potential to expand to international schools.
You will lead the full sales process from start to finish. This includes generating leads, responding to enquiries, securing bookings and overseeing the delivery of workshops and training. You will be proactive, motivated and confident working with a high degree of initiative. Working closely with the Director of Education, you will help build an effective sales operation that ensures thousands of young people and teachers benefit from high-quality oracy opportunities.
About the role and responsibilities
We are looking for someone who can:
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Own the lifecycle of sales of our education products, building positive relationships to ensure repeat business
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Collaborate with the ESU Marketing Team and Director of Education to develop the messaging and assets needed to promote our offers
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Respond to and follow-up on leads and warm conversations to move prospects through the sales pipeline
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Implement plans designed to generate leads of sales to schools (secondary and primary), Multi-Academy Trusts (MATs), and other partners
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Manage the delivery of the workshops by being point of contact for Lead Teachers, appointing freelance Oracy Leaders to deliver the work and providing communication, support and resources as necessary
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Build the ESU network, connecting with teachers and MAT contacts to generate sales. This includes proactive outreach to new schools and MATs for new business, as well as working with existing clients.
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Use Salesforce to manage all programme delivery including tracking all account communication, reporting on sales pipelines including new business and renewals
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Devise the sales strategies and execute the plans to generate leads and interest from international schools
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Collect data for monitoring (student surveys; case studies; teacher surveys)
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Work with our pool of delivery staff (Oracy Leaders). This would include clear communications before and after workshop delivery, booking staff onto workshops, liaising with finance and HR when necessary.
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Execute plans to generate leads and interest from international schools
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. Examples of additional responsibility areas include communications, administration and resource design.
Person Specification
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Passionate about improving oracy skills in young people from all backgrounds
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Experience managing end to end sales, especially to schools
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Experience of hitting and even exceeding sales targetsExperience developing strong relationships across a range of stakeholders, including senior leaders and in schools
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Experience with CRM systems to manage and report on sales performance
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Strong understanding of the education sector, schools and the realities of teaching
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Strong organisation and prioritisation skills
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Excellent communication skills (both written and verbal)
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Excellent attention to detail and high standards
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Proactive, independent worker able to work well alone and as part of a team
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Flexible and adaptable to the needs of a scaling organisation
Desirable:
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Experience of working with Salesforce
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Experience coordinating freelance staff
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Experience planning and delivering lessons
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Experience of resource creation
Please note those invited to interview will be asked to complete a safer recruitment application form.
The client requests no contact from agencies or media sales.
About Us
The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion - a beautifully refurbished sports pavilion located near the north-eastern corner of Tooting Bec Common. Today, the Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment.
Purpose and scope of role
We are looking to recruit an enthusiastic and energetic Pavilion Manager with the skills and experience to help drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. The Trustee Board provides governance and strategic leadership for the charity. The Pavilion Manager will oversee the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as seeking to develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base.
Deadline for applications: 14 January 2025.
For fulll details of the role and how to apply, see the attached job application pack.
The client requests no contact from agencies or media sales.



