Engagement systems manager jobs

As Voluntary Services Manager, you’ll shape and deliver an ambitious, inclusive and forward-thinking volunteering strategy that sits at the heart of our hospice’s mission.

This is more than a leadership role—it’s an opportunity to champion the power of volunteering, elevate its impact across our organisation, and create meaningful experiences for the people who give their time to support our work.

Acting as a visible advocate for volunteering, you’ll work across teams and within the community to grow engagement, diversify participation, and embed volunteering as a vital part of how we deliver our services.

From attracting new volunteers to ensuring they feel valued, supported and inspired to stay, you’ll oversee the full volunteer lifecycle—creating an experience that is seamless, rewarding and sustainable.

What you’ll do:

✅ Lead and deliver a strategic, inclusive volunteering programme, overseeing the full lifecycle from attraction through to retention and ensuring a high-quality, safe and rewarding experience.

✅ Develop, inspire and manage the Voluntary Services team while championing volunteering across the organisation and amplifying the voice of volunteers.

✅ Drive engagement, growth and diversity by creating innovative opportunities, strengthening partnerships and increasing community involvement.

✅ Use data, systems and insight to continuously improve the programme, inform decision-making and maximise volunteer impact and retention.

We’re looking for someone who is:

A confident, people-focused leader with a passion for volunteering and community impact. You bring both strategic thinking and hands-on delivery, and you’re comfortable influencing at all levels.

You’ll have:

• Experience leading volunteer programmes or similar people-focused services
• A strong track record of developing inclusive, engaging initiatives
• Confidence working with data, systems and insight to drive improvement
• Strong relationship-building skills, internally and externally
• A genuine belief in the value and potential of volunteering

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £26,508 to £32,397 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Monday 22 June 2026

Please note that previous applicants need not apply. 

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.

JUSTICE is looking to recruit a Philanthropy Manager to join our friendly, outcome-focused, values-led team. This is a permanent role and offers an exciting opportunity for a passionate and creative fundraiser who is committed to building meaningful relationships and growing philanthropy income.

We are looking for an individual who is motivated by our purpose (to improve the UK justice system so that it is fair and within everyone’s reach). The successful post holder will be an engaging and proactive fundraiser with experience of securing donations from high-net-worth individuals and mid-level donors. You will enjoy working autonomously, be comfortable taking initiative and bring a thoughtful strategic approach to developing and stewarding donor relationships.

Working closely with the Director of Development, Chief Executive and Senior Management Team, the Philanthropy Manager will play a central role in strengthening and expanding our major donor and mid-level giving programme. You will lead on cultivating, soliciting and stewarding a portfolio of prospects and donors, developing tailored engagement plans and ensuring our fundraising activity is insight-driven and aligned with organisational priorities.

By building strong relationships with donors, volunteers and supporters and by championing the effective use of data and insight, you will help deepen engagement with JUSTICE’s work and increase the impact of our fundraising. You will be a key ambassador for the organisation, representing our mission and values with confidence, professionalism and warmth.

If this sounds like something you’d be interested in and something you would enjoy doing, please do apply! 

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our partnerships, training programme and systems change work. 

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To develop and deliver partnerships, policy advocacy, and systems change activity that improves access to justice and outcomes for Deaf and Disabled people. 

Overview 

You will lead on partnerships, policy influence, and systems change work, working across a range of stakeholders to strengthen networks, influence policy, and deliver strategic change. 

Key responsibilities 

• Build and maintain strategic partnerships across sectors 

• Lead on systems change and policy advocacy work 

• Manage programmes focused on training and capacity building 

• Use data and evidence to inform systems change activity 

• Manage staff and volunteers and support team development 

• Develop stakeholder networks and collaborations 

• Contribute to policy campaigns and strategic initiatives 

• Support monitoring, evaluation, and impact reporting 

What we offer 

• Opportunities to develop experience in policy, advocacy and systems change while working across a varied and dynamic workload with diverse stakeholders

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are looking for an enthusiastic, creative, and organised communications all-rounder to support our communication and engagement activities and assist in our mission to ‘Make Ethics Matter’.

The Communications and Engagement Officer role combines work on events, communications, stakeholder management and public affairs, all seeking to build audience engagement and increase the profile and influence of the NCOB.

This is an important role within our Executive team, working across our priority areas and workstreams, with range of stakeholders, and utilising a variety of channels including in-person and online events, website, email, social media and traditional media.

The Communications and Engagement Officer reports to the Senior Communications Manager and works closely with them across all communications functions. This post will have responsibility for updating our website, running our social media channels, producing internal and external newsletters and championing and maintaining our brand identity. The post holder will also help to deliver our media relations and policy influencing activities, playing an active role in delivering media campaigns and in supporting our Parliamentary and Government engagement through working closely with the Public Affairs Manager.

We are looking for someone with experience across the communications and engagement mix, including in events and internal communications, stakeholder management and digital and social media content creation. Our work focuses on research and policy in biomedicine, health and life sciences, and while you don’t need to be an expert in those areas, you should have an enthusiasm to develop knowledge of them and the ability to quickly get to grips with the landscape in which the NCOB operates, our strategy and our target audiences. 

You will enjoy working in a team environment and will have excellent written and verbal communication skills. You will be confident working with a range of stakeholders, ranging from subject specialists and academics to policy makers, journalists and members of the public. We are seeking someone who can think creatively about communicating complex and technical research and can work independently on a range of projects. You will be highly organised, with good project management skills and the ability to prioritise and work across several projects at once. 

You will have a creative mind, strong news sense and ability to tailor communications to the appropriate audience. You will be able to turn your hand to writing newsletter copy, stakeholder emails, social posts and event materials / briefings to a high standard. You will be able to distil key messages from our outputs and use them to create content for a range of communication channels and audiences. 

Ideally, you will have some experience of managing both online and face-to-face events. You will be confident working with audio visual equipment and systems and have experience of using data for analysis, reporting and evaluation. 

Stakeholder engagement is a big part of the role, so you will need some knowledge and experience of using databases/CRM systems to manage and report on stakeholder communications.

This is an excellent opportunity for someone looking to develop their skills across the full range of communications and engagement, working on projects and campaigns in the high-profile area of bioethics, and supporting our ambitious policy-influencing agenda. 

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.

For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council. 

We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children. 

We value diversity in background, skills, perspectives and life experiences. 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 9th June 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%. 
• Life assurance scheme. 
• Family leave policies that provide an enhanced level of pay. 
• Cycle to work scheme and loans towards season tickets. 
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong. 

Can you tell a great story?

Hope into Action is an inspiring story.  It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010.  And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.

Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.

Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.

The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.

At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.

We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.

A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.

We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.

Hope into Action has a great story to share – could you come and help us tell it better?

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.

The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.

Regular travel to our London office will be required, typically once per month or as the role demands.

We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

At Book Aid International we share the power of books and help build a more equal future.

Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.

We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations.

This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams. Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions.

Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements. You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process.

This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment. You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.

If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.

EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.

This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

Charity Manager

The Noah Jordan Foundation

Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.

About The Noah Jordan Foundation

The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.

Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.

The Foundation was established to deliver that promise through three charitable objectives:

Medical Research

Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.

Raising Awareness

Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.

Supporting Children and Families

Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.

Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.

Our Impact

The Foundation has already:

• Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
• Supported affected children, families and organisations across the UK.
• Developed national corporate partnerships and strategic relationships.
• Built a growing national supporter community and dedicated volunteer network.
• Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
• Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.

Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.

The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.

We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.

The Opportunity

This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.

The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.

As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.

Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.

The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.

This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.

One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.

From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.

This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.

For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.

Key Responsibilities

Fundraising and Income Growth

• Lead and grow fundraising activity across the Foundation.
• Develop and manage corporate partnerships and sponsorship opportunities.
• Identify and secure trusts, grants and major donor funding.
• Support regular giving and community fundraising growth.
• Help develop long-term fundraising strategy and income diversification.
• Build and nurture relationships with donors, businesses, trusts and strategic partners.
• Develop proposals and pitches for supporters, businesses and stakeholders.
• Identify opportunities and support sustainable income growth.
• Strengthen supporter stewardship and donor relationships.
• Support fundraising campaigns and flagship charity initiatives.

Operations and Organisational Development

• Help build systems, processes and operational structures as the charity grows.
• Support governance, compliance and reporting requirements.
• Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
• Support budget monitoring and financial administration alongside Trustees.
• Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
• Support CRM systems and fundraising pipeline management.
• Help develop internal processes to support sustainable long-term growth.
• Undertake additional responsibilities commensurate with the role where required.

Communications, Marketing and External Engagement

• Support planning and delivery of campaigns, events and public engagement activity.
• Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
• Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
• Support content development across digital platforms and supporter communications.
• Represent the Foundation externally with professionalism, warmth and passion.
• Build and strengthen relationships with supporters, businesses and stakeholders.
• Represent the needs of affected children and families and help drive innovation, awareness and positive change.
• Work closely with the Charity Director on strategic development and future growth.

About You

We are seeking someone with:

• Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
• A proven ability to build relationships and generate income.
• Strong communication, influencing and stakeholder engagement skills.
• Strong relationship-building and partnership development skills.
• Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
• The ability to balance strategic thinking with practical delivery.
• A proactive, adaptable and solutions-focused mindset.
• A willingness to learn, develop and grow alongside a rapidly evolving organisation.
• A willingness to be hands-on and contribute wherever needed.
• Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
• Empathy, emotional intelligence and professionalism.
• A willingness to travel and support events across the UK.
• Flexibility to work occasional evenings and weekends.
• A full UK driving licence and access to transport.
• A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
• Ambition, resilience and commitment to creating lasting impact.

We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.

We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.

We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.

Experience working within a growing charity or purpose-led organisation would be highly advantageous.

Why Join Us?

This role offers the opportunity to:

• Help shape the future of a fast-growing children’s charity.
• Work closely with an ambitious and passionate leadership team.
• Build meaningful partnerships and projects with national impact.
• Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
• Be part of a community determined to create lasting change.
• Help build a charity designed to create lasting impact for generations to come.

We couldn't save Noah, but together, we can change what happens next.

The extinction of Mito, one stomp at a time.

Help Change the Future of Polycystic Kidney Disease Research

Patient & Public Involvement and Engagement (PPIE) Manager

PKD Charity
Remote (UK-based) | Part-time (22.5 hours / 3 days per week)
Salary: £33,000–£35,000 FTE pro rata (£19,800–£21,000 actual)

The PKD Charity is looking for an exceptional communicator and relationship-builder to lead patient involvement in groundbreaking PKD research.

This is not a standard engagement role.

You will help ensure that the voices, experiences and priorities of people living with polycystic kidney disease directly influence research, clinical studies and future healthcare decisions across the UK.

PKD affects around 70,000 people in the UK. It causes kidney failure, lifelong health complications and reduced life expectancy. There is currently no cure.

We believe research is stronger when patients are genuinely heard — not consulted as an afterthought.

That’s where you come in.

The Opportunity

As our Patient & Public Involvement and Engagement (PPIE) Manager, you’ll lead and shape involvement activity through the PKD Research Hub, working alongside patients, researchers, clinicians and partners to make research more inclusive, meaningful and impactful.

You’ll:

• Lead and support our Patient Involvement Panel
• Facilitate high-quality patient engagement and focus groups
• Work directly with researchers and industry partners
• Champion authentic lived experience in research decision-making
• Support awareness of clinical studies and research opportunities
• Create compelling patient stories and engagement content
• Help influence the future direction of PKD research in the UK

We’re Looking For Someone Who:

• Understands the power of meaningful patient involvement
• Can confidently manage relationships with patients, researchers and stakeholders
• Has experience in PPIE, health research, healthcare or the charity sector
• Is an excellent facilitator and communicator
• Brings empathy, professionalism and initiative
• Wants to make a tangible difference every single day

Experience in rare disease, kidney health or long-term conditions is welcomed but not essential.

Why Join Us?

At the PKD Charity, you’ll join a passionate national charity working to improve lives through:

• Research
• Advocacy
• Support
• Education
• Patient voice

This is a rare opportunity to shape a growing area of work with real national impact — while working flexibly as part of a supportive, mission-driven team.

What We Offer

✔ Fully remote working
✔ Flexible part-time hours (3 days / 22.5 hrs)
✔ 25 days annual leave pro rata + bank holidays
✔ Pension scheme
✔ Meaningful, purpose-driven work
✔ Opportunity to influence national research activity

Apply Now

For details on how to apply, please see the application pack.

Deadline 9am Monday 1st June. Interviews will provisionally be held online on Wednesday 10th June. However we will monitor applications on a rolling basis and may approach for interview at an earlier date. If we find the right candidate we may close the recruitment campaign at an earlier time, so we encourage you to get your applications in at the earliest opportunity.

Project and Engagement Coordinator

Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required

Job Purpose

The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.

This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.

A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.

The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.

Key Responsibilities

1. Project Coordination and Delivery

• Coordinate the day-to-day implementation of the Partners for Change project across the partnership.

· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.

• Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
• Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
• Work closely with partner organisations to support consistent and coordinated operational practice.
• Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
• Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.

2. Line Management of Intensive Support Workers

· Provide direct line management to the Intensive Support Workers employed as part of the project.

· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.

• Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
• Monitor staff workload, performance, wellbeing and professional development.
• Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
• Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
• Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.

· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.

• Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.

3. Oversight of Outreach Delivery

• Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
• Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.

· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.

• Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
• Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
• Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
• Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
• Provide additional support or escalation where cases are particularly complex, high risk or blocked.

4. Partnership Working and Multi-Agency Coordination

• Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
• Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
• Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
• Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
• Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
• Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.

5. Monitoring, Data and Reporting

• Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
• Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.

· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.

• Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
• Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
• Monitor progress against targets and help identify where corrective action or additional support is needed.
• Support a culture of evidence-led delivery, accountability and continuous learning.

6. Client and Community Engagement and Volunteering

· Lead community engagement activities to raise awareness of homelessness and rough sleeping.

· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.

· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.

· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.

· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.

7. Service Development and Quality Improvement

• Contribute to the ongoing development and improvement of the project model and operational practice.
• Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
• Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
• Support consistency in standards, approaches and quality across partners where possible.
• Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
• Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
• Support innovation and practical problem solving in response to emerging needs or operational challenges.

8. Safeguarding, Risk and Compliance

• Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.

· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.

• Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
• Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
• Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
• Maintain clear accountability, professional boundaries and lawful information handling at all times.

9. Communication and Representation

• Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
• Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
• Support internal and external communication relating to project activity, engagement and impact.
• Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
• Contribute to presentations, briefings, updates and promotional materials as required.

General Duties

• Work at all times in line with the organisation’s mission, values, policies, and procedures.
• Promote equality, diversity, dignity, and inclusion in all aspects of the role.
• Undertake any other reasonable duties consistent with the nature and level of the post.
• Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.

Person Specification

Essential

• Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
• Experience of supporting or managing staff in a frontline service environment.
• Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.

· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.

• Strong understanding of trauma-informed, person-centred and strengths-based practice.
• Experience of partnership working and building effective relationships across organisations and sectors.
• Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
• Experience of case oversight, support planning, referrals, safeguarding and risk management.
• Experience of monitoring performance, maintaining records and contributing to reporting requirements.
• Strong organisational, communication and interpersonal skills.
• Ability to lead with clarity, empathy and accountability.
• Good IT and data management skills, including confidence using case management or monitoring systems.
• Ability to travel across the county and work flexibly as required.

Desirable

• Experience of managing outreach or community-based support services.
• Knowledge of homelessness systems, housing pathways and local authority processes.
• Experience of working within funded projects with outputs, outcomes and reporting requirements.
• Experience of co-production, peer support, service-user engagement or community engagement.
• Experience of using In-Form or similar client record / case management systems.
• Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
• Full driving licence and access to transport, where required for the role.

Key Skills and Attributes

• Strong leadership and coordination skills
• Calm, organised and solution-focused approach
• Compassionate, professional and non-judgemental manner
• Ability to motivate, support and develop staff
• Strong partnership and relationship-building skills
• Commitment to high-quality, inclusive and trauma-informed practice

· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.

• Confidence in handling complexity, challenge and change
• Ability to balance strategic oversight with practical operational delivery

Additional Information

This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.

The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.

The role is subject to satisfactory references and an enhanced DBS check where required.

At Woodgreen Pets Charity, our mission is simple: to support pets and their people through every step of their journey together. Behind that mission is a growing and ambitious organisation powered by data, technology, and innovation.

We’re seeking an experienced, forward-thinking Enterprise Systems Senior Manager to shape the future of technology across our charity. In this strategic, hands-on role, you will oversee critical enterprise systems, lead operational delivery, manage key supplier relationships, and work with senior leaders across the organisation to ensure technology supports and strengthens our impact.

Reporting to our Head of Data and Technology, our successful candidate will lead a small specialist team, alongside a range of outsourced partners, with responsibility for enterprise systems operations, continuous improvement, and strategic development across Woodgreen.  They will play a key role in ensuring that our systems are secure, reliable, integrated and aligned to business need whilst also helping to drive innovation and long-term technology planning.

This is an exciting opportunity for someone who enjoys balancing operational leadership, stakeholder engagement and strategic thinking within a purpose-driven environment.  Acting as a trusted partner, helping teams to maximise the value of technology and systems across the charity, you will work closely with members of our Leaders’ Forum to understand business needs and provide expert systems guidance across all areas. 

If you have;

• Substantial experience leading enterprise systems functions across complex environments, with a strong track record of delivering operational excellence and technology change over multiple planning cycles.
• Experience leading enterprise systems across cloud and on-premise environment
• Strong people leadership and stakeholder management skills
• Experience managing outsourced service providers and technology partners
• A collaborative and business-focused approach
• Experience delivering technology projects and operational improvements
• Strong understanding of enterprise applications, integrations and service delivery

We would love to hear from you!

This full time, permanent opportunity will operate in a hybrid working environment and although much of it can be done remotely our successful candidate must be able to attend our offices near Godmanchester, Cambridgeshire (PE29 2NH) for an average of 2-3 times per month.

The starting salary for this position is £46,876 - £57,293 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.This role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.