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Role description:
An exciting opportunity has arisen for an Arts & Engagement Coordinator to support with the delivery of our Hospital Arts Programme. We are looking for a passionate and motivated individual to work as part of the Arts Team.
This role will play a key part in delivering and developing Southampton Hospitals Charity’s arts programme across hospital sites. Acting as an ambassador for the Charity, you will represent the organisation, coordinate the day-to-day operation of the programme's activities, handle administrative tasks, and ensure smooth communication with staff, artists, and partner organisations. Strong organisational and communication skills are essential. in external arts projects, partnerships, and professional networks, while building and sustaining strong relationships with artists, cultural organisations, healthcare staff, patients, and visitors.
Main Responsibilities:
General:
- Maintain a regular on site presence across hospital locations to support programme delivery, coordination, and relationship building.
- Deliver one-to-one bedside art sessions for patients who are unable to attend group workshops.
- Proactively promote art programmes across hospital wards and units to increase awareness, engagement, and participation among patients, visitors, and staff.
- Support the planning, coordination, and delivery of all Charity led art workshops in collaboration with tutors and artists, including assisting with delivery and impact assessment.
- Assist with the day-to-day management of the art programme, ensuring schedules run smoothly and liaising in advance with Trust staff to prepare wards and patients for visits.
- Monitor, document, and report on the condition of artworks, murals, and installations across hospital sites, escalating issues where necessary.
- Support curatorial projects by coordinating the installation of new artworks, working with key stakeholders and hospital staff.
- Expand, maintain, and nurture a diverse and up-to-date network of artists to support programme delivery and future projects.
- Provide administrative support for Southampton Hospitals Charity’s art programmes, including scheduling, documentation, and correspondence.
- Collaborate closely with internal Charity and Trust teams, including Communications, Fundraising, Impact, and Engagement teams to ensure a collaborative approach.
- Contribute to evaluation and reporting of art programme outcomes, including qualitative feedback, case studies, and basic data collection to support impact reporting and funding requirements.
- Support with the governance, compliance and risk elements linked to the delivery of workshops or installation of artworks within and method statements for workshops, installations, and artist visits, in collaboration with Trust staff.
- Support volunteer coordination where relevant, including briefing, scheduling, and supervision during art activities or events.
- Contribute content to internal reports, newsletters, or relevant updates in collaboration with the Communications team.
Person Specification:
- Knowledge and Experience:
- Experience coordinating or supporting arts programmes, projects, or participatory activities in a healthcare, community, education, or public-facing setting.
- Previous participatory arts experience within the candidate’s chosen artistic field.
- Experience contributing to arts projects, events, exhibitions, or workshops (e.g. visual arts, music, performance, dance).
- Experience working specifically within a healthcare or hospital setting.
- Knowledge of art therapy approaches, creative health practices, or arts-for-wellbeing methodologies.
Skills and Abilities:
- Willingness and ability to work five days per week in a hospital environment, including regular visits to different wards and units, with occasional weekend or out-of-hours working as required.
- High level of digital literacy, with strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Canva and confidence using web-based systems.
- Strong organisational and time-management skills, with the ability to manage a varied workload in a busy environment.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and collaboratively as part of a team.
- Strong interpersonal skills, with the ability to engage positively with patients, visitors, healthcare staff, artists, and volunteers.
- Strong interest in arts in health and a commitment to ongoing learning and professional development.
Personal Attributes:
- Flexible, resilient, and adaptable approach to working in a complex and sensitive setting.
- Clear passion for the arts and a strong commitment to improving wellbeing through creative engagement.
- Commitment to inclusive working, valuing diversity, and collaborative practice.
- Understanding of safeguarding principles and a commitment to working safely with vulnerable or at-risk groups.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
What’s the job?
We’re looking for someone to join us as our Learning and Networks Manager at Funders Together.
Funders Together is a cross-sector funding infrastructure organisation bringing together strategic initiatives that improve how funding supports communities to shape a better future.
We are entering an exciting new phase as we bring together a growing family of initiatives focused on improving funding practice across civil society. These include London Funders, the cross-sector membership network for funders across the capital; Collaboration Circle, a platform for collaborative and participatory funding programmes; 360Giving, which supports organisations to publish and use open grants data; and the Place-Based Giving resource hub, which supports collaborative funding rooted in place and community.
As Learning and Networks Manager, you will play a central role in engaging funders, partners, and stakeholders, and delivering learning that helps shape future practice across Funders Together and the wider funding ecosystem.
This is an exciting point to join the organisation as we invest further in learning and our networks as a core part of our mission. Building on strong existing networks and well-established learning programmes, you will help strengthen and evolve our work for the future.
We’re looking for someone who thrives on learning, collaboration, and turning insight into action. You will enjoy building relationships, connecting people and ideas, and creating spaces where learning can lead to positive change in funding and outcomes for communities.
So who are we?
Funders Together is a charity focused on improving how funding supports communities and civil society to positively shape the world.
Our work centres on strengthening the effectiveness, fairness and impact of funding systems by championing practice rooted in equity, trust and collaboration. We work across the funding ecosystem, with partners in the public, private and third sectors, to support organisations to learn together, share insight and develop approaches that lead to stronger outcomes for communities. We bring together a growing family of initiatives and organisations working across the funding landscape.
Across our work, Funders Together connects funders, supports collaborative funding initiatives, develops insights informed by shared data, and creates space for mutual learning and joint action.
Who are we looking for?
We are looking for a proactive and collaborative individual with strong experience of facilitating and convening learning spaces, and using the insights generated to inform and influence change.
The ideal candidate will be someone who has shaped and delivered learning programmes in a range of settings. They will be able to create a positive learning culture, and confidently design learning spaces and networks which can bring an audience together over different learning goals. They will be highly organised, a skilled facilitator, and able to translate learning into tangible actions. Importantly, they thrive in creating relational ways of working, and are curious and confident to try and test new ideas. They will enjoy working in a dynamic environment where priorities evolve and where good systems and coordination help ensure activity is delivered effectively.
The successful candidate will be comfortable working as part of a small and agile team, taking initiative in their work and contributing to continuous improvement in how we design and deliver learning across Funders Together.
A strong commitment to collaboration, equity, diversity and systemic change is essential, alongside a shared belief in the value of diverse lived experience in strengthening our work and impact.
We're proud of the diversity and vibrancy of our communities, and work to champion equity and justice in all that we do. We are actively working to ensure our staff team reflects the communities we serve and warmly welcome applications from people from Black and racially minoritised communities, people who identify as LGBTQ+, and people with disabilities, recognising that diverse lived experience strengthens our work and impact.
What can we offer?
We are a small, and growing organisation with big ambitions. And we can’t achieve those without our staff team. That’s why we work hard to create a positive work environment for all employees, where everybody can learn, thrive and deliver their best.
We believe that a staff culture rooted in inclusion, equity and wellbeing helps create a stronger, healthier and more productive team. Our working week is 32 hours FTE which enables staff to work a four day week (4 Day Week Foundation accredited) alongside other more flexible work patterns. We also operate a hybrid working model, with staff spending around 60% of their time in the office to support collaboration and connection. This approach reflects our commitment to wellbeing and personal growth while ensuring we have the time and space to deliver our work effectively.
From the first day of employment you will be entitled to Health Cover as part of our staff benefits package. On completion of your probation period, you’ll also be able to access our other employee benefits including our Cycle2Work scheme, Life Insurance and mobile months together with volunteering days and a generous annual leave allowance. We’re also an accredited Living Pension Employer and offer a generous pension scheme (employer’s contribution of 10% of your salary). You can read more about our benefits here.
We work with people and organisations who fund and shape investment in communities and civil society, supporting funding practice
The client requests no contact from agencies or media sales.
As Voluntary Services Manager, you’ll shape and deliver an ambitious, inclusive and forward-thinking volunteering strategy that sits at the heart of our hospice’s mission.
This is more than a leadership role—it’s an opportunity to champion the power of volunteering, elevate its impact across our organisation, and create meaningful experiences for the people who give their time to support our work.
Acting as a visible advocate for volunteering, you’ll work across teams and within the community to grow engagement, diversify participation, and embed volunteering as a vital part of how we deliver our services.
From attracting new volunteers to ensuring they feel valued, supported and inspired to stay, you’ll oversee the full volunteer lifecycle—creating an experience that is seamless, rewarding and sustainable.
What you’ll do:
✅ Lead and deliver a strategic, inclusive volunteering programme, overseeing the full lifecycle from attraction through to retention and ensuring a high-quality, safe and rewarding experience.
✅ Develop, inspire and manage the Voluntary Services team while championing volunteering across the organisation and amplifying the voice of volunteers.
✅ Drive engagement, growth and diversity by creating innovative opportunities, strengthening partnerships and increasing community involvement.
✅ Use data, systems and insight to continuously improve the programme, inform decision-making and maximise volunteer impact and retention.
We’re looking for someone who is:
A confident, people-focused leader with a passion for volunteering and community impact. You bring both strategic thinking and hands-on delivery, and you’re comfortable influencing at all levels.
You’ll have:
- Experience leading volunteer programmes or similar people-focused services
- A strong track record of developing inclusive, engaging initiatives
- Confidence working with data, systems and insight to drive improvement
- Strong relationship-building skills, internally and externally
- A genuine belief in the value and potential of volunteering
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.
As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.
Position: Communications and Engagement Officer
Location: Hybrid working arrangements, with at least one day per week in our Reading office
Contract: Permanent full time – 37 hours per week, weekdays
Salary range: within the range of £26,508 to £32,397 per annum
About the role:
Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges.
As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:
· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
· ensure that all internal and external communications align to our brand
· raise awareness of the PACT brand and our services
· contribute to PACT’s fundraising targets with appeals and challenges
About you:
To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:
· Social media for organisation and event promotion
· Analytic and insight tools to develop reach and engagement across digital platforms
· WordPress content management systems to create, edit and maintain webpages
· Mailchimp as an email marketing tool
· Canva, Adobe Creative Cloud apps, or similar graphic design platforms
· CRM programs, such as Blackbaud’s Raiser’s Edge
You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.
If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.
For more information about PACT please visit our website.
Closing date: 9am, Monday 22 June 2026
Please note that previous applicants need not apply.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
JUSTICE is looking to recruit a Philanthropy Manager to join our friendly, outcome-focused, values-led team. This is a permanent role and offers an exciting opportunity for a passionate and creative fundraiser who is committed to building meaningful relationships and growing philanthropy income.
We are looking for an individual who is motivated by our purpose (to improve the UK justice system so that it is fair and within everyone’s reach). The successful post holder will be an engaging and proactive fundraiser with experience of securing donations from high-net-worth individuals and mid-level donors. You will enjoy working autonomously, be comfortable taking initiative and bring a thoughtful strategic approach to developing and stewarding donor relationships.
Working closely with the Director of Development, Chief Executive and Senior Management Team, the Philanthropy Manager will play a central role in strengthening and expanding our major donor and mid-level giving programme. You will lead on cultivating, soliciting and stewarding a portfolio of prospects and donors, developing tailored engagement plans and ensuring our fundraising activity is insight-driven and aligned with organisational priorities.
By building strong relationships with donors, volunteers and supporters and by championing the effective use of data and insight, you will help deepen engagement with JUSTICE’s work and increase the impact of our fundraising. You will be a key ambassador for the organisation, representing our mission and values with confidence, professionalism and warmth.
If this sounds like something you’d be interested in and something you would enjoy doing, please do apply!
To apply, please submit your CV (maximum 2 pages) and, in a separate document, a two page
Expression of Interest via our Charity Jobs posting. Full details of the application process can be found in the recruitment pack.
JUSTICE is a law reform charity working to build a fairer UK justice system within everyone’s reach.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our partnerships, training programme and systems change work.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To develop and deliver partnerships, policy advocacy, and systems change activity that improves access to justice and outcomes for Deaf and Disabled people.
Overview
You will lead on partnerships, policy influence, and systems change work, working across a range of stakeholders to strengthen networks, influence policy, and deliver strategic change.
Key responsibilities
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Build and maintain strategic partnerships across sectors
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Lead on systems change and policy advocacy work
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Manage programmes focused on training and capacity building
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Use data and evidence to inform systems change activity
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Manage staff and volunteers and support team development
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Develop stakeholder networks and collaborations
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Contribute to policy campaigns and strategic initiatives
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Support monitoring, evaluation, and impact reporting
What we offer
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Opportunities to develop experience in policy, advocacy and systems change while working across a varied and dynamic workload with diverse stakeholders
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Can you tell a great story?
Hope into Action is an inspiring story. It starts with a couple, Ed and Rach Walker, who decide to use £30,000 of their own money to buy a house for people who were homeless in Peterborough in 2010. And from this seed, an organisation has grown which 16 years later has 134 houses and has seen over £34 million invested in homes for people who were homeless.
Hope into Action is a story of how faith in God has been put into action and led to resources being shared, new relationships being formed and people’s lives being transformed.
Last year we housed over 500 people who had been homeless. Each of those individuals has a story to share of how Hope into Action has helped them. This is the story we want to share.
The Communications & Engagement Lead is responsible for implementing Hope into Action’s communications and engagement strategy. Working closely with the CEO, they will be responsible for telling the Hope into Action story and driving increased engagement with our vision for every church in the UK to be engaged in ending homelessness.
At least 50% of the role is harvesting stories from around our Network to create engaging content which expresses our vision and mission. We want someone who can be both responsive and strategic. To hear a story from our frontline workers and be able to share it on our website and social media later that day – whilst also working towards the longer term goal of more people in the UK being aware of our work and its impact.
We are focused on combining both professional excellence and spiritual passion. The first quality we look for in our staff, therefore, is a passion for the work we do. This needs to be matched by integrity and commitment to leading by our values. You will work closely with all other departments in the organisation, so an ability to build and maintain strong relationships in a rapidly growing and constantly changing organisation is essential.
A deep commitment to the Christian faith is essential as is the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. Whilst our office hours are 9am-5pm we support staff in their flexible working. For this role you will be expected to be in our Peterborough Support Centre Office at least 2 days per week with occasional travel to other locations. Our office is located 5 minutes’ walk from Peterborough railway station and with good parking facilities available.
We are committed to staff care and realise the importance of a good work-life balance. To help our staff perform to their best, we offer a range of benefits including generous leave allowance and occupational sick pay provision, retreat days and sabbatical leave, an employee assistance programme and a generous workplace pension, to name a few.
Hope into Action has a great story to share – could you come and help us tell it better?
The client requests no contact from agencies or media sales.
To improve and strengthen the organisation’s volunteering programme by putting clear policies, systems
and processes in place, so managers can confidently recruit, welcome, support and keep volunteers in
their own teams.
To develop our volunteering offer by strengthening volunteer recruitment, support and retention, while
increasing the diversity of our volunteer pool and removing barriers to participation for underrepresented
communities. This includes support managers to create meaningful, accessible opportunities that reflect
the communities we serve.
To ensure volunteers are effectively integrated across organisational services, providing valuable support
to staff teams and enhancing service delivery. The postholder will promote a positive culture of
volunteering, ensuring volunteers feel valued, included and well supported.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
- Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
- Supported affected children, families and organisations across the UK.
- Developed national corporate partnerships and strategic relationships.
- Built a growing national supporter community and dedicated volunteer network.
- Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
- Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
- Lead and grow fundraising activity across the Foundation.
- Develop and manage corporate partnerships and sponsorship opportunities.
- Identify and secure trusts, grants and major donor funding.
- Support regular giving and community fundraising growth.
- Help develop long-term fundraising strategy and income diversification.
- Build and nurture relationships with donors, businesses, trusts and strategic partners.
- Develop proposals and pitches for supporters, businesses and stakeholders.
- Identify opportunities and support sustainable income growth.
- Strengthen supporter stewardship and donor relationships.
- Support fundraising campaigns and flagship charity initiatives.
Operations and Organisational Development
- Help build systems, processes and operational structures as the charity grows.
- Support governance, compliance and reporting requirements.
- Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
- Support budget monitoring and financial administration alongside Trustees.
- Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
- Support CRM systems and fundraising pipeline management.
- Help develop internal processes to support sustainable long-term growth.
- Undertake additional responsibilities commensurate with the role where required.
Communications, Marketing and External Engagement
- Support planning and delivery of campaigns, events and public engagement activity.
- Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
- Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
- Support content development across digital platforms and supporter communications.
- Represent the Foundation externally with professionalism, warmth and passion.
- Build and strengthen relationships with supporters, businesses and stakeholders.
- Represent the needs of affected children and families and help drive innovation, awareness and positive change.
- Work closely with the Charity Director on strategic development and future growth.
About You
We are seeking someone with:
- Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
- A proven ability to build relationships and generate income.
- Strong communication, influencing and stakeholder engagement skills.
- Strong relationship-building and partnership development skills.
- Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
- The ability to balance strategic thinking with practical delivery.
- A proactive, adaptable and solutions-focused mindset.
- A willingness to learn, develop and grow alongside a rapidly evolving organisation.
- A willingness to be hands-on and contribute wherever needed.
- Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
- Empathy, emotional intelligence and professionalism.
- A willingness to travel and support events across the UK.
- Flexibility to work occasional evenings and weekends.
- A full UK driving licence and access to transport.
- A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
- Ambition, resilience and commitment to creating lasting impact.
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
- Help shape the future of a fast-growing children’s charity.
- Work closely with an ambitious and passionate leadership team.
- Build meaningful partnerships and projects with national impact.
- Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
- Be part of a community determined to create lasting change.
- Help build a charity designed to create lasting impact for generations to come.
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About Kirklees Better Outcomes Partnership (KBOP)
KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment.
The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.
About the Opportunity:
The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.
The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.
This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.
Key Responsibilities
· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.
· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.
· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.
· Once suitability has been confirmed, providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.
· Responding to any enquiry into the KBOP service. This will be via phone or email.
· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.
· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.
· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.
· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.
· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.
· Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.
Key Skills and Attributes for this role:
· Desire to support a unique impact-led project
· Commitment to listening to and empowering individuals to make their own choices.
· Good interpersonal skills with an ability to build rapport with a range of stakeholders
· High level of IT literacy with exceptional competence in excel
· Self motivated with an ability to work independently.
· Problem-solving skills
· Good analytical skills
· A methodical and logical approach
· Ability to plan work and meet deadlines
· Accuracy and attention to detail
· Able to work independently and as part of a team.
· Good standard of written and verbal communication skills. Able to collate and share information effectively.
· Adaptable and comfortable working in a fast-paced environment
· Experience of working in a Local Authority context
· Experience of assessing referrals into or delivery of support services in Kirklees
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE - we are only accepting applications through the Applied recruitment platform
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.
You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.
Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.
This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.
Key Responsibilities
Strategic Fundraising Leadership
- Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
- Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
- Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.
Relationship and pipeline management
- Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
- Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
- Confidently represent the organisation when meeting donors and supporters.
- Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
- Maintain strong relationships with funding partners through effective reporting and stewardship.
Event support
- Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
- Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.
Fundraising Operations & Administration
- Manage campaign donor communications, acknowledgements, and stewardship processes.
- Conduct prospect research and maintain accurate records.
- Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
- Ensure fundraising activities comply with relevant regulations and best practice.
For the person specification, please see the Job Description attached.
The client requests no contact from agencies or media sales.
At Woodgreen Pets Charity, our mission is simple: to support pets and their people through every step of their journey together. Behind that mission is a growing and ambitious organisation powered by data, technology, and innovation.
We’re seeking an experienced, forward-thinking Enterprise Systems Senior Manager to shape the future of technology across our charity. In this strategic, hands-on role, you will oversee critical enterprise systems, lead operational delivery, manage key supplier relationships, and work with senior leaders across the organisation to ensure technology supports and strengthens our impact.
Reporting to our Head of Data and Technology, our successful candidate will lead a small specialist team, alongside a range of outsourced partners, with responsibility for enterprise systems operations, continuous improvement, and strategic development across Woodgreen. They will play a key role in ensuring that our systems are secure, reliable, integrated and aligned to business need whilst also helping to drive innovation and long-term technology planning.
This is an exciting opportunity for someone who enjoys balancing operational leadership, stakeholder engagement and strategic thinking within a purpose-driven environment. Acting as a trusted partner, helping teams to maximise the value of technology and systems across the charity, you will work closely with members of our Leaders’ Forum to understand business needs and provide expert systems guidance across all areas.
If you have;
- Substantial experience leading enterprise systems functions across complex environments, with a strong track record of delivering operational excellence and technology change over multiple planning cycles.
- Experience leading enterprise systems across cloud and on-premise environment
- Strong people leadership and stakeholder management skills
- Experience managing outsourced service providers and technology partners
- A collaborative and business-focused approach
- Experience delivering technology projects and operational improvements
- Strong understanding of enterprise applications, integrations and service delivery
We would love to hear from you!
This full time, permanent opportunity will operate in a hybrid working environment and although much of it can be done remotely our successful candidate must be able to attend our offices near Godmanchester, Cambridgeshire (PE29 2NH) for an average of 2-3 times per month.
The starting salary for this position is £46,876 - £57,293 per annum depending on experience. This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.This role is subject to a range of pre-employment checks to include a basic DBS check.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
- Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
- Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
- Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
- Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.