Engagement team leaders jobs in London

The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools.

This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach.

The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice.

We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people.

About The Difference

Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper.

Key Responsibilities

• Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice
• Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction
• Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy
• Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out
• Represent The Difference through speaking engagements and writing

About You

Essential:

• Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships
• Experience designing and delivering professional development that has led to improved student outcomes
• Proven ability to build teams with strong identities to deliver against ambitious targets
• Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes
• Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities
• Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE
• Commitment to personal growth, including diagnosing your own development areas and using others' expertise
• Shared values with The Difference and personal commitment to improving life outcomes for young people

Desired:

• Insight through life or work into school experiences of over-excluded young people
• Product design experience building business cases for new services in the school sector
• Early-stage social enterprise or charity experience

Please see the attached Job Description for full role details and person specification.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.

Hybrid working with regular travel to our London Bridge Office

What the job involves

As our Senior People Services Manager, you’ll lead the day-to-day heartbeat of People Services and make sure every colleague has a smooth, supportive and high-quality experience throughout their time with us.

You’ll be the person who keeps things running brilliantly: setting the pace for operational delivery, supporting managers with confidence, and making sure our processes are simple, clear and compliant – ensuring delivery through an experienced and high-performing People Services Team. You’ll work closely with People & Culture, Finance, IT and leaders across the charity to drive a consistent, joined up service that helps people do their best work.

This is a hands-on leadership role partnering with People & Culture leadership and peers to drive the People Strategy and foster a high-performance, inclusive culture. You’ll shape how we deliver People Services, spotting ways to improve, simplify and modernise what we do. You’ll lead a team covering critical activity relating to all stages of the employee lifecycle, from onboarding, contracts, HR systems and data, payroll oversight, policies and employee relations, and you’ll be the operational authority and escalation point for complex or high-risk issues.

Some of the work you and your team will be getting involved in includes:

• Leading and developing the People Services & Payroll team so they have clarity, support and space to thrive.
• Making sure onboarding, contracts, and offboarding all run smoothly and consistently, with a great colleague experience.
• Overseeing HR systems and data to maintain accuracy, insight and compliance.
• Working with People Experience & Communications colleagues to refresh and embed people policies in a way that feels simple and supportive and encourages co-creation.
• Coaching managers on inclusive, confident people leadership and helping them handle tricky issues with care and clarity.
• Taking the lead on complex employee relations cases, change processes or emerging risks, and ensuring we handle things fairly and consistently.
• Driving continuous improvement - whether that’s simplifying a workflow, introducing a digital tool, or building capability across the organisation.
• Providing operational insight to support strategy, planning, resourcing and decision-making at leadership level.

This is an influential role with real scope to strengthen how our People Services function supports the organisation every day.

What we want from you

We’re looking for someone who brings a blend of operational confidence, sound judgement, people leadership and a passion for improving how things work and who is comfortable and able to thrive in a fast-paced and reactive enabling function.

The ideal candidate will bring:

• Strong HR operations experience at a senior level, with CIPD Level 5 or equivalent knowledge.
• Expertise in employee relations, including handling complex or sensitive cases with fairness, clarity and confidence.
• Experience overseeing payroll operations and HR systems, with a practical understanding of data accuracy, GDPR and people metrics.
• A natural adaptability to changing priorities and an ability to build trust and influence across all levels - someone who can coach managers, support colleagues and work in partnership with senior leaders.
• A continuous improvement mindset: you enjoy simplifying processes, solving problems and creating clarity – and you naturally collaborate and take the team with you on journeys of change rather than imposing a singular view.
• Experience leading or developing a team, with a supportive, inclusive and empowering approach.
• Strong organisational skills - you can juggle priorities, manage workflow pressures and keep the team focused on what matters most.
• A balanced blend of empathy and pragmatism, with a confident, solution focused approach to decision-making.
• A genuine belief in the role People Services plays in creating a positive, high performing organisation.

You’ll thrive here if you enjoy improving systems, supporting people, leading a committed team and making day-to-day People services work brilliantly.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 12 April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. We expect this recruitment campaign to have three interview stages:

· First Interviews (online): currently scheduled for the week of 20 April 2026.

· Meet the team (online): currently scheduled for the week of 27 April 2026

· Final interviews (in-person at our London Bridge office): currently scheduled for the week of 6 May 2026

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

We’re looking for a Corporate Partnerships Manager – New Business to help secure high-value partnerships that fund life-changing work for people affected by blood cancer. 

Now is an incredibly exciting time to join us. Our corporate partnerships team are delivering unprecedented success, with over £10 million raised from the insurance sector in the last three years alone, along with securing another high-profile seven-figure partnership in the last year.  

We are about to launch a major appeal with corporate partnerships vital to its £25million target and success, we are supported by a highly engaged board of senior leaders and CEOs from finance, insurance, tech and pharmaceuticals who are actively working with us to drive new business opportunities.  

You’ll build a strong pipeline, shape compelling proposals, and engage senior stakeholders with confidence and credibility. Success in this role comes from staying focused through challenges, adapting your approach, and maintaining momentum; bringing insight, resilience, and determination to every interaction to create partnerships that deliver real impact. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

About the role

We’re looking for a proactive and creative Communications Co-ordinator to support the delivery of our global communications and member engagement activities.

This is a varied, hands-on role where you’ll help deliver digital content, manage social media channels, support campaigns such as World Obesity Day, and ensure our members receive high-quality, engaging communications.

You’ll be part of a small, collaborative team working at the heart of global health advocacy.

Key responsibilities

Communications & Digital Content

• Schedule and publish content across social media platforms
• Monitor channels, respond to enquiries, and track engagement trends
• Create and upload website content, including news and events
• Draft and design email campaigns and newsletters
• Source and develop content with members, experts and lived experience voices

Design & Content Production

• Support creation of visual content (graphics, templates, simple video edits)
• Prepare marketing materials for campaigns and events

Membership & Team Support

• Help manage shared inbox and respond to enquiries
• Maintain organised content and communications systems
• Support member communications and engagement activities
• Assist with CRM systems (Salesforce/Pardot) and contact lists
• Contribute to key campaigns, including World Obesity Day

About you

We’re looking for someone who is organised, creative and eager to build a career in communications within the global health or non-profit sector.

You will bring:

• Experience managing social media or digital communications
• Strong writing and editing skills
• Good organisational skills and attention to detail
• Confidence working across multiple tasks and deadlines
• A collaborative, proactive approach

Desirable:

• Basic design or video editing skills
• Experience with email marketing or CRM systems
• Interest in global health, advocacy or non-communicable diseases

Why join us?

• Be part of a global organisation driving real-world impact
• Work on high-profile campaigns and international initiatives
• Support a mission focused on equity, systems change and better health outcomes
• Join a supportive and collaborative team environment

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.

Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.

This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.

Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.

Key responsibilities

• Support the development and delivery of employee engagement initiatives across Mercy Ships UK

• Partner with managers to strengthen team culture, communication and staff wellbeing

• Help coordinate learning and development opportunities that enable staff to grow and thrive

• Provide guidance and support on people-related matters, helping to build confident and capable managers

• Contribute to organisational initiatives that strengthen culture, values and employee experience

• Support internal communications and activities that foster connection, collaboration and engagement across teams

About you

You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.

You will bring:

• Experience working in a people, HR or organisational development role

• A strong interest in employee engagement, culture and learning

• The ability to support and coach managers in developing healthy teams

• Excellent communication and relationship-building skills

• A collaborative and proactive approach to supporting organisational initiatives

• Alignment with the values and mission of Mercy Ships

Why join Mercy Ships?

At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.

This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

The Key Information

· Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1.

· Hours: Full-time, 35 hours per week.

· Salary: £85,000 per annum.

· Contract: Permanent.

· Interview process: Two stages totalling around 2 hours.

· Reporting to: Chief Influencing Officer.

About the Role

Shaping the national conversation

We're looking for someone to lead the communications and engagement at the heart of our mission-driven organisation.

As Associate Director of Communications and Engagement, you’ll shape the voice, narrative and public presence of the organisation – strengthening our authority, mobilising members and partners, and influencing the national conversation.

As a member of the senior leadership team, you’ll translate organisational strategy into high-impact communications, campaigns and stakeholder engagement that deliver measurable influence and momentum.

Why this role matters

In a rapidly changing political and social landscape, strong narrative leadership and engagement are critical.

In this role, you’ll:

· shape national conversations that affect the voluntary sector

· lead integrated campaigns that mobilise and inspire

· strengthen organisational reputation and influence

· translate strategy into compelling public engagement

· contribute at the highest level of organisational leadership.

This is a role for a confident, creative and politically astute leader who thrives at the intersection of strategy, storytelling and influence.

Why Join Us?

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

· 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service

· five days’ volunteering leave (pro rata for part-time staff)

· enhanced pay for maternity/adoption leave

· generous employer pension contribution of up to 8.5% of salary

Find out more about the benefits of working at NCVO on our wbesite.

Salary: £38,000-£40,000 per year

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To: Head of Marketing and Communications 

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 7th April via the Workable link.

In your covering letter, please demonstrate your motivations for applying to the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

Candidates who applied during the previous recruitment round, and have not gained significant new experience since then, will not normally be reconsidered for this position.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 13th April 
• Second-round interview w/c 20th April 

Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.

• Final interview with the CEO w/c 27th April 

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action. 

The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.

The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.

The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally. 

Requirements

BRAND & FUNDRAISING COMMUNICATIONS (70%) 

• Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
• Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
• Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
• Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership. 
• Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
• Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.

MEDIA RELATIONS (20%)

• Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
• Build and maintain strong relationships with journalists and key media contacts where necessary. 
• Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
• Support crisis communications and reputational risk management as required.
• Work closely with the founder’s brand and communications team on joint high-profile press moments.

TALENT ENGAGEMENT (10%) 

• Support talent engagement including strategy development, recruitment and ongoing engagement.
• Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
• Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
• Monitor, evaluate and report on talent engagement activity to inform future strategy.

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Experience in the non-profit, social impact, or corporate social responsibility sectors.
• Proven minimum 5 years experience working across communication channels (owned, earned, paid, and shared).
• Proven experience developing and delivering communications in collaboration with brands and corporate partners that support income generation, strengthen brand visibility, and advance organisational objectives. 
• Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
• Ability to build and maintain trusted, long-term relationships with corporate partners and media.
• Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
• Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
• Confident engaging with high-profile partners, media, and talent - adapting to different situations 

DESIRABLE

• Experience working with global or high-profile brands.
• Experience working with high-profile talent
• Experience supporting crisis communications and reputational risk management.
• Background in event communications, stakeholder engagement, or collaborative campaign delivery.

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world 
• Strategic thinker with creative storytelling and problem-solving skills
• Highly organised and proactive in managing complex projects
• Collaborative, able to work effectively across teams and with stakeholders
• Solutions-oriented, with the confidence to propose bold ideas
• Committed to embedding equity, diversity, and inclusion in all work
• Resilient with demonstrated ability to work in a fast-paced environment.

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.

Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function

This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.

Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.

The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.

Key Responsibilities

Fundraising Strategy & Income Growth

• Lead the development of an ambitious, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Drive growth across a diversified voluntary income portfolio, including:
  • Individual & Regular Giving
  • Legacy fundraising
  • Corporate partnerships across the UK automotive sector
  • Community fundraising and events
  • Digital fundraising and supporter journeys
• Build and scale compelling fundraising propositions tailored to the automotive community
• Strengthen income pipelines, forecasting, and KPI frameworks, ensuring clarity on short, medium, and long-term revenue generation
• Embed a culture of performance, accountability, and income optimisation, using data and insight to drive decision-making
• Identify and unlock new income opportunities, partnerships, and funding streams.

Supporter Engagement & Income Enablement

• Lead the development of end-to-end supporter journeys that drive acquisition, retention, and lifetime value
• Ensure audience insight and segmentation are embedded across all fundraising activity
• Strengthen supporter stewardship, ensuring high-quality engagement that translates into long-term income growth
• Foster innovation, testing, and continuous improvement across fundraising channels

Marketing & Communications

• Work with senior leaders and managers to refine and document insight-led marketing and communications delivery plans to increase awareness and engagement
• Strengthen digital reach across the UK automotive workforce and retired community
• Enhance brand positioning, messaging, and storytelling to grow both service uptake and supporter engagement
• Oversee audience segmentation and insight to inform engagement and behaviour change
• Ensure high-quality campaigns and content across digital, PR, social, and partnership channels.

Cross-Organisational Leadership

• Model collaborative, high-performance leadership aligned to organisational values
• Work closely with Impact and Service teams to ensure engagement activity reflects real community needs and insight
• Contribute to organisation-wide planning, budgeting, and transformation.

Team Leadership & Capacity Building

• Lead and support Fundraising, Supporter Engagement and Awareness & Experience teams through a period of transition and change
• Identify capability gaps and implement solutions (training, reshaping, recruitment)
• Strengthen systems, processes, and performance reporting to support long-term sustainability and growth.

 Key Deliverables (9–12 Months)

• A costed, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Scalable supporter and beneficiary engagement journeys reaching tens of thousands annually
• Clear recommendations for future team structure, roles, and investment
• Strengthened income pipelines and improved forecasting accuracy
• Enhanced brand visibility and digital engagement within the automotive community
• Smooth transition to a permanent Director with strong foundations, documentation, and operational frameworks in place

Person Specification

Experience

• Significant senior leadership experience in Fundraising and MarComms within the charity sector
• Proven track record delivering fundraising strategies and measurable income and engagement outcomes
• Demonstrable success across individual giving, corporate partnerships, and digital fundraising
• Strong experience in brand, marketing, and digital engagement
• Experience leading teams through organisational change or transition
• Experience building and leading high-performing, multidisciplinary teams
• Ideally, experience engaging large communities, workforce-based audiences, or membership groups.

Knowledge & Understanding

• Strong understanding of supporter engagement, audience insight, and behaviour change
• Knowledge of multi-channel fundraising and modern marketing approaches
• Understanding of charity sector strategy, governance, and income models (desirable)
• Appreciation of the health and wellbeing challenges affecting working people and communities.

Skills & Capabilities

• Strategic thinker able to translate long-term ambition into practical delivery
• Strong leadership and team development capability, particularly during change
• Commercially and analytically minded with strong planning and forecasting skills
• Excellent communication, stakeholder engagement, and influencing skills
• Able to build clarity, confidence, and momentum within teams
• Collaborative and cross-organisational in approach.

Personal Attributes

• Calm, supportive, and steady leadership style suited to transitional environments.
• High emotional intelligence and strong interpersonal skills.
• Resilient, adaptable, and delivery focused.
• Purpose-driven with commitment to improving the wellbeing of the UK automotive community.

Success Measures

• Delivery of a clear, Board-approved Fundraising & MarComms Strategy aligned to 2030 goals
• Stronger, more sustainable voluntary income pipelines
• Increased brand reach, engagement, and supporter growth
• Improved supporter and beneficiary journeys and experience
• Clear future organisational design and capability roadmap
• Effective and smooth transition to permanent leadership.

Community sits at the heart of everything we do.

This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.

You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.

As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.

Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.

Role Focus

This role combines community leadership, programme development and income generation.

You will:

• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy

Who We’re Looking For

We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.

You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.

You will also bring:

• Experience developing and growing membership, community or network-based programmes
• Strong understanding of the creative industries or craft sector
• Experience managing teams and supporting colleagues to deliver excellent work
• The ability to develop partnerships and collaborative initiatives
• Confidence working with data and insight to inform strategy and programme development
• Experience delivering programmes or initiatives that generate income or financial sustainability
• A commitment to equity, diversity and inclusion in programme design and delivery

Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

Head of Enterprise Architecture

Contract: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £71,481/-per year with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.

About the role

The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.

In this role, you will:

• Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
• Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
• Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
• Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
• Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
• Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
• Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.

Although not essential, we’d prefer you to have:

• Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).

• Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
• Experience in a charity, public sector, or similar mission-driven organisation.

Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.

How to apply: Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!