Engagement Worker Jobs in Liverpool

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

Title: Engagement and Assessment Worker (Merseyside) 

Salary: £36,240 

Contract: Permanent 

Hours: 35 per week between the hours of 8.30am – 5pm on a rota basis

Location: Based at Skylight Merseyside office and partner agencies on a rota basis 

About the role 

As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will: 

• welcome them to the service on site and at partner agencies,

• listen carefully and non-judgementally to their story,

• complete sensitively thorough Crisis and Mainstay assessments,

• Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness

• Help them formulate a holistic plan and help them take the initial steps, where necessary. 

• Hold a caseload of members who require short term intervention to end their homelessness. 

About you 

To be successful in this role you will have: 

• Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach. 

• Ability to deliver excellent customer service, ensuring accessible, welcoming and safe ‘front of house’ environment in a busy service. 

• Experience of assessing presenting needs, and an understanding of strengths-based assessments. Empathy and understanding of the barriers to accessing services. 

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf. 

• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases. 

• Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload. 

• The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team. 

You may have experience in;

• Homelessness, housing, mental health, harm reduction services. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave 

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If you would like to know more about this role/the service, I would be delighted to speak to you or alternatively arrange for you to visit the Skylight.

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 10th December 2023 (at 23:59) 

Interviews will be held on Wednesday the 20th December (PM) and Thursday the 21st December 2023 

Family Support Worker
Location: Bedford Primary School
Hours: 5 days per week term time only plus inset days – 35 hours per week
Closing date: Monday 4th December, 10am 

This is permanent position.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on. 

We are looking for a Family Support Worker to join our team and to make a difference in children’s lives every single day. As the Family Support Worker, you will work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning. 

You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. 

You’ll have previous experience of: 

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
• working in an educational or outreach environment 
• working effectively with social and emotional factors affecting a child’s capacity to learn
• Working with families from diverse communities

To view the job description please view the additional resources section at the end of the advert. 

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view the additional resources section at the end of the advert. 

As an employer we offer:

• Perkbox membership 
• Employee assistance programme
• Life assurance 
• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community.  If you need any special arrangements or adjustments to help you take part in this recruitment process please get in touch. 

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Community Justice Worker

Would you like to make a difference in the lives of vulnerable young people and their families?

We're looking for a Community Justice Worker to support in the development and provision of proof-of-concept justice and wellbeing projects which will support children, young people, and families.

Position: Community Justice Worker

Location: Flexible across Scotland, with base at Head Office

Salary: £27,493

Hours: Full-time, 37hrs per week

Please Note the Community Justice Worker will be required to travel across Scotland, with overnight stays as and when required.

Closing date: Tuesday 12th December 2023 (Please note that this role may close early)

Interviews:

Group stage interviews – 13th December 2023

Individual Interviews – 15th December 2023

About the Role:

You will be responsible for supporting in the development and provision of proof-of-concept

justice and wellbeing projects which will support children, young people, and families.

With the ability to plan and work flexibly across projects as part of a team, the Community Justice

Worker will understand and respond to individualised needs to improve outcomes in line with

GIRFEC principles, The Promise, and the organisations model of support.

Key Responsibilities will include:

• Research and pilot alternative support within the justice system across Scotland.
• Scope opportunities by engaging with potential stakeholders, identifying, and contributing to learning.
• Build and maintain community relationships to identify new and transformational ways of supporting families and young people.
• Pursue opportunities for service development as identified through practice and stakeholder engagement.
• Work flexibly to prioritise the needs of young people, and families, ensuring support is available at critical times.

About You:

As a Community Justice Worker you will have experience of effectively engaging vulnerable young people and families who are likely to have faced challenging life circumstances and supporting them to achieve positive change.

You will also have:

• Experience of managing caseloads and influencing decision making for young people and families.
• Direct experience of responding to difficult circumstances where people may be in crisis or engaged in risk taking behaviour, using appropriate interventions.
• Experience of working with young people who have been in conflict with the law is desirable.
• Ability to respond flexibly to changing situations led by the needs of young people and families.
• Ability to routinely evidence practice, including contributing to formal reports.
• Ability to demonstrate, understand and apply our organisational values which are clearly aligned to the SSSC Codes of Practice.
• Willingness to work towards SVQ Levels 2 & 3/appropriate professional qualifications for SSSC registration.

Please note: A driver's license and access to your own car for work purposes is an essential requirement to apply for this position.

About the Organisation:

You will be joining a Scottish youth support charity that works with young people and families to help them transform their lives. The organisation see a world where every child and young person is respected, valued, and has the opportunity to actively participate in all aspects of society.

Other roles you may have experience of could include: Community Justice Worker, Justice Worker, Family Support Worker, Support Work, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker, Criminal Justice, Community Support, Community Support Worker, Outreach Worker, Youth, Young People, Children, Children Case Worker, Family Case Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

As a Senior Social Worker with Change Grow Live you will role model and lead ethical and evidence-based practice, focusing on the experience for people who use services.You will be a specialist lead to the team, providing advice and consultation on risk, safeguarding and complex needs. You will also provide professional oversight of the Designated Safeguarding Lead/s in the team and provide professional accountability for complex decision making and work collaboratively with the multi- disciplinary team to establish safe and effective ways to work with people.

Where: Knowsley

Hours: 37.5hrs per week

Salary: £43,184 - £50,521 

Responsibilities

About the role: 

• Lead social workers, social work apprentices, and where relevant, related team members, across the service, providing operational management and professional reflective supervision 
• Offer quality assurance and on-going learning to support the team with completion of effective referrals and sustaining effective referral pathways 
• Coach and develop the team to work with people where there are complex issues related to substance misuse such as to domestic abuse, child exploitation, criminal justice, caring responsibilities, mental health, safeguarding 
• Be the strategic lead for identified, specific areas of the service i.e. Multi Agency Risk Assessment Conference (MARAC), Adults’ Safeguarding or Children Safeguarding, and attend relevant external meetings representing the service and the organisation locally, regionally and nationally 
• Oversee the role of the Designated Safeguarding Lead contributing to the safety and well-being of people
• Contribute to team and organisational learning by undertaking incident reviews and investigations (including the death of service users) and producing high quality investigation reports 
• Create and sustain strong partnership working 
• Support, learning and development of social work students on placement and newly qualified social workers undertaking their ASYE programme 

About you: 

• Hold a valid qualification in Social Work and be registered with the regulatory body
• Experience of leadership, motivating and inspiring individuals and teams 
• Be confident in complex decision making related to SU issues, using defensible decision-making skills and clear communication 
• Have strategic decision making and influencing skills
• Experience and knowledge on the working practice of Safeguarding Children and Vulnerable Adults 
• The ability to lead, inspire and develop a team with excellent team working and interpersonal skills, developing positive working cultures and relationships
• Excellent team working, communication and collaboration skills 
• Be able to work flexibly across operational sites as required and to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may involve evening and weekend working 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team
• Training, career development & progression opportunities 

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities and Person Specification 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you 

Salary Range (pro rata if part time)

CGL points 41 to 48 (£43,184.65 - £50,521.02)

Closing Date

12/12/2023

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Contract: Fixed Term until March 2025, Part-time (2 hours per week)
Salary: Band 7 £11.95 per hour
Location: Home based/Remote working

What we do

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

Our Digital Vision

By 2030, NYA envisions a digital youth work landscape where the extensive day to day use of technology and resources not only broadens our engagement with young people, but also respects and integrates their digital cultures and skills into our practices.
Youth workers will need to be skilled, equipped and informed to operate in this digital landscape as effectively as they do in real work environments.

About the Role

- This exciting new programme will support the development of Digital Youth Work nationally and as Digital Directors you will work with others to inform the design, development and testing of new and exciting youth work opportunitie
- We are seeking enthusiastic and imaginative youth ambassadors who are passionate about the world of Digital Youth Work to join us as Digital Directors.
- Whether you are into gaming, social media, virtual reality or just interested in Digital Youth Work, as Digital Directors we need your thoughts, ideas and energy to help shape the future of Youth Work!
- The successful candidates will work with young people across England to identify needs and gaps in youth provision and young people services. These roles will focus on engagement and participation with young people, supporting them to review their services, needs and explore digital opportunities to develop their local digital youth service provision.

The role will see each Digital Designer meeting various youth groups online, and on occasions face to face, consulting with the young people who are attending. In addition, there will be a commitment required for the Digital Designers to attend training offered to support them in their work with the young people.

Join us on this exciting journey to empower young people through digital youth work!

As an NYA Digital Director, you will have the opportunity to make a positive impact on young lives while exploring the potential of digital technologies to shape the future of youth work.

As a Digital Director you will

- Be part of an exciting new team of 15 Digital Directors (Youth Ambassadors) who will work with at least 225 young people to identify needs and gaps in youth provision and young people services.
- Have the opportunity to explore, test, review and implement cutting-edge digital technologies, including VR, AR, AI, gaming, and social media platforms.
- Work closely with young people from various communities across the country. Your role will involve reviewing and enhancing their local digital youth work offer. This will include brainstorming creative ideas, designing engaging digital content, and providing valuable insights to improve digital services and experiences for young people.
- Work with local youth services and young people service providers to review their current digital (and in-person) services, identify gaps and to create a plan to develop digital youth work opportunities to fill the identified gaps.
- Attend national events and complete NYA training to enhance your skills and knowledge, supporting you on your own journeys to adulthood.
- Support the development of training and skills development for youth services and service providers.
- Work as a team to evaluate and measure the overall success of the work.
- Please download our applicant pack to find out more about the role and requirements,

How to apply

If you wish to apply for this position, please use our online application process to submit the following by 23:59 on 22nd December 2023.

An up to date CV setting out any jobs, responsibilities and achievements.
A covering letter (maximum two sides) explaining why you would like this role and use the 'About You' section to show how you would be a great Digital Director!
Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – The Hireful ATS will ask for this optional data which will be stored separately and anonymously.

Help to apply

We are aware that for some people this may be the first time applying for a job, below are some links to follow for guidance on creating a CV and hints and tips on writing personal statements and covering letters.
CV Advice - Youth Employment UK
Tools, Guides & Support (continued) – Amplifi

REF-210 128

Background:

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

Safeguarding:

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Child and Vulnerable Adult Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings.

How Will You Make a Difference?  

Amna is seeking two full-time new facilitators to join Amna’s team of trainers, one (1) with Early Childhood Development background (ECD) and one (1) with therapeutic/clinical background. As a Trainer & Facilitator your responsibilities will involve delivering training sessions and group facilitation to support and create learning spaces for training participants on themes centred around trauma and identity informed psychosocial healing care with displaced communities.

Amna’s identity and trauma informed approach is centred around community healing practices with communities that aim to restore participants sense of safety, belonging, agency and joy. Amna services are co-created with the communities being worked with and we prioritise refguee participation and leadership in service design and delivery wherever possible.

The role holders need to have experience working with communities affected by adversity, including displacement, war and conflict, poverty, abuse or marginalisation. Given the nature of Amna’s work in emergency settings with displaced communities, applicants need to be comfortable working in environments where there is uncertainty, change and exposure to distress.

Specifically, successful candidates will have a strong experience in at least one of the following areas:

1. Work with children and families;
2. Therapeutic experience;
3. Community work experience;

Amna will train role holders in Amna’s training and facilitation approach.

Responsibilities include:

• To deliver high quality, interactive trainings in person and online.
• To develop Amna’s training materials including engaging content, structure, visuals and activities. 
• To provide ongoing support to Amna’s training participants from a range of countries on how to set up safe, community healing spaces with displaced communities.
• To facilitate learning and support groups for Amna training participants.  
• To coordinate the preparation and delivery of in person and online trainings. 
• Outside of Amna’s trainings, to maintain engagement with Amna’s training participants to share and exchange learning.
• Travel to various countries to visit, train and observe partner organisations.
• To work in collaboration with all departments within Amna to achieve Amna’s objectives.

​Qualifications and Experience: 

• Experience working with communities affected by adversity.
• Experience working in a therapeutically informed way, e.g. working with sensitivity to the needs and experiences of the communities worked with.
• Comfortable working in English – spoken and written. 
• Confident computer skills, especially in Microsoft Office and PowerPoint. 
• Able and willing to travel for work (if you have travel restrictions to some countries, please notify us in your application).

Early Childhood Development role (1):

• Minimum two years of experience working with vulnerable children and their caregivers in psychosocial support or education settings.

Therapeutic Trainer role (1):

• Minimum two years of experience working therapeutically with communities affected by adversities.

And/or:

• Minimum two years of experience delivering therapeutically informed community programmes using creative tools.

Desirable:

• Life or work experience with refugee or/and displaced communities.
• Written and spoken in Arabic, Farsi, French, Spanish or any other widely spoken language.
• Education or experience in social studies such as community work, social work, intercultural education, or creative healing practices.
• Therapeutic training (minimum 2 years training).
• Work experience coordinating / project management role.
• Experience in designing and delivering experiential training.
• Experience in delivering trainings to groups with mixed genders, languages, cultures, ethnicities, religions, (dis)abilities.

Benefits:

• Amna offers Wellbeing Support Fund for its employees and are eligible to apply after the end of the probation period.
• Amna offers reflective supervision to all employees.

Associate trainer/therapist team

If you are unable to commit to a full-time role but are still interested in contributing to our mission, Amna has an associate trainer/therapist team responsible for delivering trainings and facilitating therapeutic wellbeing groups for frontline teams. As an associate trainer/therapist you will play a pivotal role in our organisation. To express interest in this role, please submit your CV and motivation letter, specifying “Associate Trainer” in your application.

At this time, we are prioritising hiring associate trainers who meet one or more of the following criteria:

• Native Arabic or Farsi speakers
• Have a creative therapeutic training background, such as Art/Movement/Music therapist.

Work Location and Environment 

This role is a remote job opportunity, and open to applicants in the UK, Europe, Middle East and Africa (EMEA).

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. 

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs. 

Remuneration Package 

Remuneration: 32,625 – 36,250 GBP per annum.

We recognise that cost of living and market conditions vary in different contexts, as such the final compensation package will be tailored to reflect the specific location and skill set of the successful candidate.

At Amna, we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion 

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement.