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Lived Experience Support Workers will be employed by Lambeth and Southwark Mind and work as part of a multi-disciplinary team, based within the South London and Maudsley (SLaM) NHS Primary Care Mental Health Team. The postholders will assist in the implementation of a new community mental health model in Southwark with a focus on integrated care, bringing all the services and agencies that support people with different mental health needs much closer together.
Key responsibilities include the provision of recovery-orientated individual support to a caseload of clients, helping them to access the right interventions based on their personal care and support plan, promote an understanding of the principles and practice of Peer Support and user led services, provide support and practical assistance to service users to help develop independence and build confidence, resilience and self-esteem.
Candidates are required to complete our application form. CVs will not be accepted.
The client requests no contact from agencies or media sales.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Job type - Permanent/Part time
Salary £20,010 pro rata
Hours - 20 hours per week - Working pattern is flexible - Monday to Friday.
Location- Greater Manchester Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers? We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? Providing housing management and intensive housing management to customers at risk of homelessness living in self contained accommodation. Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people. Someone with a Housing qualification and understanding of the welfare benefits system. Qualified to a minimum GCSE grade C or equivalent in English and Maths. You need to be approachable and have the ability to build rapport and trusted relationships with customers and outside agencies. Duties and responsibilities include but are not limited to: - Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required. -Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential .- Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations .- Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures .- Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. Previous experience of working in Housing Management is desirable Ability to drive and access to a car is required Enhanced DBS check For details of the full role profile please click here
For Details of Nacro's excellent benefits click here
Please Apply online
Self Help Community Housing Association have been operating for over 40 years, working with people experiencing homelessness and additional support needs in Bristol.
We are seeking a skilled, resilient, empathetic Housing Officer to join our team and collaborate with colleagues to support our residents. The Housing Officer role is crucial to providing high quality housing management services to support our resident’s goals of addressing individual barriers to sustainable accommodation.
You will manage a small patch of properties (approximately 80) which will give you the opportunity to get to know our residents throughout Bristol. Duties will include;
- Dealing with resident queries and concerns
- Liaising with other agencies such as homelessness and social services
- Working with our support workers to help your residents
- Inspecting vacant homes and assessing what repairs or maintenance may be required
- Supporting tenants with rent arrears and if necessary preparing court papers and attending court.
What do we offer?
- A hybrid, flexible model of working (part time hours may be considered for the right candidate)
- Annual leave starting at 29 days paid leave inclusive of bank holidays.
- Pension Contribution of 3% employer contribution and 5% employee.
- Life cover for 3 times your salary
- A thorough induction, probationary period and opportunity to professionally develop.
- Excellent training package to ensure you have the skills and knowledge to build your career including membership of the CIH to progress your housing career
- A work laptop and phone
- Employee Assistance Helpline
Please upload your CV & covering letter. Your CV should account for your full employment history including any gaps.
Your covering letter should demonstrate your motivation for the post and why you are a suitable match with the person specification.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
We have an exciting opportunity for a Housing Manager to join our team at our Reed house based in Hove. You will join us on a fixed-term contract until 30th November 2022 and in return, you will receive a competitive salary of £35,550-£39,500 per annum based upon experience.
YMCA DownsLink Group provide accommodation to young people experiencing homelessness across Sussex and in Guildford. We are a dynamic and ambitious charity whose mission is to Transform Young Lives.
Working Hours: Monday to Friday from 9.00am to 5.00 pm
As our Housing Manager, you will monitor the quality of YMCA DLG housing services and provide support to the localities around good practice and excellent performance in the Communities and Property Services Directorate.
The role represents the operational face of the service in community settings and the Community Counsellor will be required to support children / young people accessing provision within the emotional well-being pathway.
Key responsibilities of our Housing Manager include:
- Monitoring the quality of YMCA DLG housing services and provide support to our locality managers around good practice and excellent performance
- Providing consistent support and guidance on housing regulation and legislation
- Liaising with landlords during lease period, on issues such as rent increases and repairs required under the lease terms, and negotiating with existing landlords on lease renewals
- Preparing, managing and controlling the project budget while ensuring that appropriate financial monitoring and record keeping in accordance with financial standing orders and audit requirements
- Co-ordinating performance data and reporting
- Working within all YMCA DLG policies and procedures at all times and to abide by the Code of Conduct
- Supporting with any other appropriate duties as directed by the Line Manager
Our ideal Housing Manager will have:
- Experience in working within a housing setting, delivering exceptional housing management and working with private sector and social housing landlords
- Knowledge of housing legislation and regulation, the Social Housing rent and Service Charge framework and of issues affecting tenancy sustainment
- Excellent administrative and organisational abilities with close attention to detail and gathering, collating and presenting statistical information
- Problem solving skills and a strong ability to re-prioritise and organise a busy and varied workload
- The ability to communicate professionally with, positively influence and work collaboratively alongside stakeholders, colleagues, landlords, senior managers and service users
The position comes with excellent benefits, including 27 days holiday per annum pro rata (plus bank holidays), company Sick Pay scheme, Life Assurance policy (2x your annual salary), Health & Wellbeing cash plan, Employee Assistance programme and Cycle to Work scheme. Please download a job pack for more information about other benefits offered.
YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.
Please visit our website and go to the Work for Us page to view this vacancy. Please note that we do not accept CV's. All applications must be submitted by hitting the Apply for this Post found at the bottom of the vacancy on the YMCA website.
Closing date for the Housing Manager role: Thursday 16th December 2021
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).
Hours: 37 hours per week Monday to Friday, with some flexibility to meet the requirements of the post
Job Purpose:
To support the delivery of property based Crisis, Empower and Home projects through the provision of housing management functions into the existing and growing organisational property portfolio. Working with colleagues in the Housing Management Team, you will ensure health and safety obligations are met, the properties are suitably decorated and furnished, repairs and maintenance is scheduled as required, rents and service charges accounts are monitored and managed effectively, and voids are filled in accordance with the organisational policies and procedures and undertake other housing related tasks as required.
The existing property portfolio consists of 66 properties; owned, leased by, and used as a result of Management Agreements, by OCH Crisis Services, Home, Empower, and let on the open market. Properties have a variety of purposes, and residents.
You will be qualified to NVQ2 or equivalent in a relevant subject and have experience as a supported housing worker and/or housing worker to including experience of health and safety, arrears management, working as part of a team, and safeguarding. An understanding of the benefits system is also required. Prior experience and oversight of a portfolio of properties and housing management responsibilities are essential for this role.
Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation
Any offer of employment will be subject to satisfactory references, meeting essential criteria and Enhanced DBS (dependent on role).
Oasis Community Housing is an equal opportunities employer
Registered charity no. 1107554.
The client requests no contact from agencies or media sales.
Fixed term contract until 30th September 2022
Blackburn Central Library
Closing date: 12th December 2021 at 11.30 pm
Do you have recent experience of providing specialist level housing advice? Then join Shelter as a Housing Adviser and help ensure our clients get the support they need.
This role is being advertised as a Housing Adviser but on appointment your job title will be Advice, Support & Guidance Worker.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a Housing Adviser, you will deliver an integrated advice and support service focused on homelessness prevention and tenancy sustainment. This will involve initial housing needs assessment, developing support/case plans, accompanying clients on property visits, assessing their affordability and suitability, supporting clients to move into their home and setting up budgeting plans and bank accounts.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll have experience of providing specialist housing advice and supporting people with multiple disadvantages . We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory and experience of preparing, planning and delivering group training sessions. You will be able to manage a caseload, adhering to multiple deadlines and utilising and applying legislation to your day to day casework. Experience using various IT packages is also important as you will be required to input client data and communicate using various platforms.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
About the role
Housing First is a new approach to supporting the most entrenched, excluded and hard to reach clients. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. Rather than follow the traditional routes of hostels and supported housing, Housing First offers people their own home and then gives them the intensive support needed to maintain their tenancies and move on with their lives away from the streets or hostels. This service is typically for prolific rough sleepers with multiple needs or those who otherwise get stuck in first stage accommodation services.
In this role you:
- Are responsible for the day to day delivery of the service, managing a small caseload of clients with the overall goal of supporting them to sustain a new tenancy
- Manage your own caseload and hours, requiring excellent time management skills, a proactive approach to your work and the ability to prioritise
- Provide tailored support to clients to meet individual need and aspiration, with clients being able to choose, as far as possible, what, how and when support is delivered.
- Deliver ongoing and intensive support to help your clients set up their home and maintain their tenancy. You will offer support over treatment and other issues assertively, however this engagement will be optional for clients
- Support will be offered in the tenant’s homes as well as in the community.
Core hours are 9-5, Monday-Friday, however, flexibility is required as the post-holder will be expected to work some bank holidays.
What we’re looking for
This is an exciting opportunity to work in a dynamic and innovative service. As part of a small team, with low individual caseloads, to succeed you will be able to work independently and be comfortable as a lone worker when required, with a good knowledge of the relevant protocols and safety precautions. You’ll be able to maintain enthusiasm for working with a challenging client-group, and provide the consistently high levels of support they require to meet their aims and objectives.
What we offer
- Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
- A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.
- Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our websiteClick the ‘Apply Now’
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 8 December 2021
Interview and assessments on: 20 & 21 December
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
SignHealth have some very exciting news, we are opening a brand new Service in Leeds!
We want you to join us!
We have various shifts and hours to offer.
You will start with us on a 12 week training programme to learn about your key role at SignHealth.
We welcome applications from Deaf, BSL Users and hearing people with a serious commitment to learning BSL.
Hours: You will be expected to work a variety of different shifts which will also include, day, night and sleep in shifts and weekends.
As well as this you will be expected to work some bank holidays.
You will take on the exciting challenge of providing high quality health and social care support to Deaf individuals, many of whom who have mental health conditions.
We are looking for independent, dynamic, compassionate and hardworking individuals who are able to support individuals who are living in our community to help them become as independent as possible.
Let’s get you onboard to start your SignHealth Journey!
Offers of work are subject to: Enhanced DBS checks, Satisfactory references, Medical Health clearance and proof that you have been fully vaccinated against Covid-19.
WHO ARE WE, WHAT DO WE DO ?
We are the national disability charity of the year, authors of the world’s first large study of the... Read more
We have an exciting opportunity for a Project Worker to work holistically and a psychologically informed approach to support young people based in East Sussex. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £23,530 per annum (pro-rata)
Working Hours: Monday to Friday 9am-5pm
YMCA Downslink Group supported services provide safe accommodation and opportunities for young people who have been made, or are at risk of becoming, homeless. We offer a holistic support package and actively encourage residents into education, training, employment or voluntary work. We provide transitional housing for 132 young people aged 18 to 35, across 20 sites in Eastbourne, Hastings and Bexhill.
As our Project Worker, you will work with the Projects Manager, Senior Project Worker and the wider housing team to provide effective day to day management of our community accommodation projects. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence.
Key responsibilities of our Project Worker include:
- Sharing responsibility for the effective day to day operation of all the projects within the local area, in accordance with the agreed policies and procedures.
- Ensuring that all residents receive an appropriate level of care, support and training according to their needs in a asset-based and outcomes-focused way.
- Carrying a case load of young people and to engage them in effective support planning, working towards tailored goals so they can work towards positive outcomes.
- Complying with all YMCA DLG policies and procedures, in particular Safeguarding Children and Adults, and Equality and Diversity, at all times and abide by the Code of Conduct
- Attending appropriate continuing professional development and training events and be committed to team events
- Supporting with any other appropriate duties as directed by the Projects Manager
Our ideal Project Worker will have:
- A good basic education including GCSEs or equivalent
- A relevant youth, housing or support work qualification is desirable but not essential
- An understanding of the needs of young homeless clients aged between 18-35 years.
- Experience of working in supported housing or in a residential setting
- Good administrative, numeric, organisational skills and computer literacy skills
The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.
YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.
Please visit our website and go to the Work for Us page to view this vacancy. Please note that we do not accept CV's. All applications must be submitted by hitting the Apply for this Post found at the bottom of the vacancy on the YMCA website.
Closing date for the Project Worker role: Friday 26th Novermber 2021
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
Then Advance could be the career choice for you!
WE ARE LOOKING FOR TWO HOUSING IDVAS (INDEPENDENT DOMESTIC ABUSE ADVISORS) TO JOIN OUR TEAM WORKING IN CO-LOCATED SETTINGS ACROSS HAMMERSMITH AND WESTMINSTER
Salary: £28,000 - £30,500 for experienced co-located IDVAs looking for a new challenge
Location: Westminster/Hammersmith
Hours: Full time; 35 hours per week
Contract: Permanent
Posts: 2
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.
Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check
What we do:
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea and Brent. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
The project:
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process, specialising in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service.
What you will bring:
The post holder will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and Housing sectors. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with housing needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
In short, you will:
• Establish positive, proactive and innovative working relationships with housing services and partner agencies.
• Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
• Assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.
• Advise women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced.
• Work as an advocate to raise awareness and upskill professionals within Housing plus work with colleagues to successfully develop and deliver training.
What we offer:
• 30 days holiday plus public holidays, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Various forms of wellbeing support ranging from meditation to self-journaling
• Organisation wide away days
• The opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
The closing date for applications is 17th December 2021
To apply: Please submit your CV with a supporting statement setting out how you meet the criteria for the role
Organisation Overview
Advance is a national women's organisation established in 1998 which empowers women... Read more
The client requests no contact from agencies or media sales.
STREET OUTREACH WORKER, STREET OUTREACH CITY, NOTTINGHAM, PERMANENT, 37 HPW, FRWK06 £19,334-£21,415 FTE
Street Outreach City is a rough sleeping service. Our service users have multiple and complex needs such as offending, substance misuse and mental health.
Our aim is to work with individuals to support them get into accommodation.
We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.
The main function of the role will be:
• To assess individual service user’s skills and needs and to work positively with risk
• To support service users to engage with a process of resettlement in to appropriate long term accommodation
• To ensure safety and security of the client.
• To build the skills and confidence of service users to empower them in maximising their independence
• To work in partnership with other agencies to maximise service delivery
Staff will be on a rota system which includes early mornings, evenings and weekends.
Shift patterns will be: 5am – 1pm, 9am – 5pm, 11am – 7pm, 1pm - 9pm,
6am – 2pm - Weekends
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to start your career supporting vulnerable adults?
About the role
We have some exciting opportunities to join the teams across Islington Mental Health Service as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients. We currently have vacancies available in our Barnsbury Road and Court Gardens accommodation services.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. In this role you will be the first point of contact at reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:
- Coordinating important Health and Safety checks and other administrative duties.
- Work alongside the team to provide a person centred, trauma informed support to residents.
- Working on the weekly shift rota that may include evenings, weekends and bank holidays.
Who we’re looking for
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
- Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
What we offer
- Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
- A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
- Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location on your application form and you can find out more about Our Services on our website.
Closing date: 30 December 2021
Interview and assessments on: Week commencing 10 January 2022
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
We’re looking for two enthusiastic, curious, go getting, self-starting, team playing all-rounders with relevant skills and experience to join the wonderful team of our amazing charity. You’ll have the opportunity to help us and our partners to develop, launch and deliver an exciting new pilot project to support people affected by a loved one's harmful gambling.
Following induction and training the successful candidates will build strong relationships with service users referred to the project and ensure that bespoke, practical plans are developed for each client that focus on supporting those struggling to cope with the challenges of a loved one’s problem gambling.
In addition to ensuring that affected others have access to bespoke support, therapies and treatment in conjunction with the National Gambling Treatment Service, the Project Workers will act as advocates on behalf of clients, ensuring that they are able to access appropriate resources from statutory and third sector organisations in their local community.
Some of the key tasks for this role include to:
- Be part of a high performing team, dedicated to ensuring people suffering the effects of harmful gambling have frictionless access to the support that they need.
- Create detailed plans with clients, which are regularly reviewed to ensure they receive broad support for the care lifecycle of the client’s interactions with the project
- Act as a community engagement broker and advocate for clients, ensuring they have awareness of and access to partner agency services as required.
- Be responsible for ensuring best practice safeguarding practices within the service.
- Contribute to data capture within the project to allow for monitoring, evaluation, analysis and reporting
If you’re looking for the opportunity to join an award winning charity full of great people doing good work, then please do apply or get in touch with any questions.
DrugFAM is a UK registered charity that supports everyone affected by or bereaved from another person’s harmful use of alcohol, ... Read more
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