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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release.
Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role.
This is a flexible role, mostly based at HMP Brixton, but will also include travelling between
HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released.
The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations.
DUTIES AND RESPONSIBILITIES
As a Support and Employment Worker at The Clink, you are responsible for:
•Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months.
•Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle.
•Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners.
•Working with students and graduates to identify their needs and risks, and to identify short and long-term goals.
•Motivating and engaging students and graduates and to provide practical and emotional support.
•Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release.
•Supporting people dealing with drug and alcohol problems and to make referrals to other services as required.
•Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action.
•Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system.
•Working in partnership with the team to enhance overall delivery of the service.
•Maintaining a professional approach that enhances the reputation of the charity.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
- Experience of prisons and/or the criminal justice system. This can be lived experience.
- Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds.
- Experience of working with young people in gangs and/or at risk of exploitation and county lines.
- Experience of working with neurodivergent people and those with disabilities and additional needs.
- Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour.
- Experience in setting up a strong employer network and using this to support our graduates into employment post-release.
- Experience referring to other services and using a multi-agency approach.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
- An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager.
- Some knowledge of the benefits system and ability to deal with housing agencies and landlords
- Driver with clean licence.
- IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS.
- Able to adopt a supportive, confident and motivating approach to the client group.
- Willing to engage in training and development of your own knowledge and skills.
- Able to pass a prison security clearance.
PERSON SPECIFICATION
- Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people.
- Perseverence and tenacity — a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism.
- Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries.
- A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes.
- An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
- Comply with all current legislation
- Comply with all prison operational policies
- Comply with The Clink Staff Handbook
- Undertake such other duties within the scope of the post as may be requested by your Manager
Special Requirements:
- Must be able to pass prison security vetting process to be able to draw keys.
- Must have a valid driving licence .
Benefits:
- 28 days holiday plus bank holidays
- Company pension scheme
- Free meals on duty when based in a restaurant or visiting for business
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you submit a Cover Letter/Supporting Statement. You should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.
We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.
- Permanent, full-time role in our Leadership Team (part-time considered)
- Salary: £46,800 (salary scale £46,800-£52,000)
- Deadline to apply: 9am, Wednesday 11 February 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!
Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.
About Racing Welfare:
Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.
The Role:
As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.
Key Responsibilities:
- Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
- Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
- Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
- Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
- Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.
You Will Bring:
- Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
- A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
- Solid experience in budgeting, financial planning, and performance management.
- Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
- A passion for innovation and the ability to think strategically about fundraising opportunities.
Bonus: Experience in the horseracing industry is desirable, but not essential.
Why Racing Welfare?
This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.
Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 16 February 2026. First stage interviews will be held the week commencing 23 February 2026 in person in Newmarket. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Salary: £50,000 - £60,000 DOE
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation
Salary £60,000
Reports to CEO
Time commitment: 3 days a week (21 hours)
Start date: As soon as possible
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge
About the organisation:
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
· Monitor financial performance and make recommendations to meet growth and sustainability targets.
· Monitor return on investment of additional marketing spend
· Budget setting and management of cafe, gym and marketing budgets
· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Business Development and Partnerships
· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
· Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
· Provide leadership, guidance, and performance management for 1 or 2 managers
· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
· Set measurable targets for income generation and and track progress regularly.
· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
· Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
· Embed the organisation’s mission and values into all business and marketing activities.
· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
· Relevant degree or professional qualification in business, social enterprise, or a related field.
· Professional development in leadership or business management is desirable.
Experience
· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
· Excellent leadership, team management, and people development skills.
· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
· Ability to balance financial objectives with social mission, embedding values in all activities.
· Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution. This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre — envisaged as an “Abbey Road of the North” — designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.
The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners. Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic — one that brings together its heritage, ambition, social impact and future aspirations — and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.
The client requests no contact from agencies or media sales.
Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.
Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.
We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.
The role (Read the recruitment pack for more information)
We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.
The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.
Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.
This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.
About you
We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.
You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.
Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.
This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.
The client requests no contact from agencies or media sales.
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
- Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
- Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
- Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
- Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.
What we are looking for:
- Proven experience in team management and compliance within a care or support setting.
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience in modern slavery support is desirable, but not essential as training will be provided.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Interview Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Marketing and Communications Manager (Maternity Cover)
Reporting To: Director of Fundraising
Line Management: This post has no line management responsibilities
Salary: £35,000 - £37,000 (FTE), pro-rata for part time hours
Hours: 28 hours per week, working pattern to be agreed
Contract: 14 months
Location: Currently one day in the office in Kings Cross N1 9LG (Tuesdays)
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.
As part of this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.
Overall Job Purpose
As part of the Fundraising and Communications Department this role is responsible for creating bold, inspiring new ideas for the charity across digital, marketing and communications, PR, campaigns and internal communications.
You will be passionate about telling stories to inspire action from external supporters and will have responsibility for executing the marketing plan to support events, partnerships, and campaigns. You’ll also collaborate with the Fundraising and Services Teams to identify our target audiences and make suggestions on how to communicate across multiple channels to best drive engagement.
Your creativity and passion will deliver tailored marketing and communications campaigns and you will work closely with colleagues and external agencies/freelancers as required to influence and engage external stakeholders. You will help to bring our brand promise and our mission to life for colleagues, supporters and the young people we support.
This role will provide practical support to produce videos, social media, and materials to help raise funds, increase our profile and support the wider charity.
Working Conditions
The post is 28 hours a week, split flexibly across the working week (working pattern to be agreed). The post holder may be expected to work some evenings and weekends as required by the job.
28 days annual leave pro rated will be given in addition to public holidays.
There is a TOIL policy.
Working Relationships
This role is all about building strong relationships across the organisation to align marketing and communications with our priorities, juggling income generation, service promotion, and leadership communications.
You'll be the central communications hub, turning organisational goals into engaging content that resonates with our audiences.
You'll work closely with the Fundraising team to create compelling campaigns that engage donors and boost income. You'll partner with our Service Delivery teams to capture great impact stories and share what we do with stakeholders. Regular collaboration with the CEO is key for managing organisational messaging, supporting strategic communications, and keeping our brand consistent.
Principal Responsibilities
· Implement the Marketing and Communications strategy and plan, including tracking progress against KPIs
· Undertake a full and routine evaluation of all marcomms activity including preparing reports for colleagues and the leadership team
· Write briefs for external agencies/freelance support as required
· Oversee the maintenance of a comprehensive suite of marketing collateral that meets needs across the organisation, ensuring there is a cost-effective process in place for commissioning new materials
· Support internal communications by maintaining the Sharepoint hub front page
· Produce design and copy for inclusive and accessible marketing content including off and online for fundraising appeals, service delivery programmes and organisational brand messaging
· Maintain the AFK website, built on Wordpress, and manage the external web hosts and developers to ensure updates are successful and the website reflects brand guidelines and AFK’s tone of voice
· Produce a regular e-newsletter and increase subscribers by promoting the e-news across owned channels
· Manage the AFK social media accounts, working closely with the wider organisation to ensure brand alignment across all social channels
· Oversee the appropriate and consistent use of our brand across all communications touch points by ensuring all internal and external stakeholders have the resources and support required to work within the brand guidelines
· This post currently has no direct reports
Please submit a CV and a covering letter explaining how you meet the Person Specification. The letter should not be longer than 2 sides of A4.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham or London (40-60% of your week will be spent in the office)
1st stage interviews: 16th & 17th February
2nd stage interviews: 26th & 27th February
This is your chance to make a real impact behind the scenes of a charity that changes young lives every day. You’ll empower managers to lead with confidence, navigate complex people challenges, and help shape a culture of fairness, inclusion and support across the Trust.
You’ll handle a varied caseload, influence policy, coach leaders, and contribute to our vital EDI agenda, all while working with a passionate, expert People & Learning team. You will also If you thrive on listening empathetically, solving problems, influencing change, and believe in the power of good people practices creating positive outcomes, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Relations Advisors?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Relations Advisors!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.
The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.
You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.
To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.
You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.
This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.
We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.
We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.
Our Values
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Young People at the Centre – Their creativity and determination guide everything we do
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Acting With, Not For – OSH is built by staff, volunteers and participants together
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Leadership – We create opportunities for young people to step up and grow
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Freedom and Acceptance – We build open, respectful and lasting relationships
Key Responsibilities (Full details in attached Job Description)
Hub Leadership & Delivery
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Lead the safe and effective delivery of OSH Hub sessions year-round
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Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests
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Manage referrals and onboarding, ensuring inclusion and accessibility
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Plan engaging hub content, including coordinating external partners
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Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects
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Develop new activities in line with agreed strategy and budgets
Youth Leadership & Volunteers
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Support progression into OSH’s leadership training programmes
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Create meaningful leadership opportunities for young people
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Support local volunteers, including rota coordination, training and wellbeing
Partnerships & Community
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Build and maintain relationships with local partners, referrers and facilitators
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Represent OSH in local youth and refugee networks
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Ensure smooth pathways between the Hub and other OSH programmes
Safeguarding, Systems & National Contribution
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Take responsibility for safeguarding and risk assessments across all hub activity
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Track attendance and engagement using OSH’s CRM (Beacon)
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Handle petty cash and participant reimbursements responsibly
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Identify and respond promptly to safeguarding concerns
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Take part in OSH events, including evenings, weekends and residentials (2–5 nights)
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Contribute stories and reflections for communications and fundraising
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Share learning and best practice with colleagues across the organisation
Signposting & Advocacy
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Build supportive relationships with participants and provide appropriate ad hoc support
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Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)
Person Specification
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Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system
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Strong understanding of trauma-informed, participatory youth work
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Confidence in safeguarding, risk assessment and participant welfare
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Excellent communication skills in cross-cultural settings
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Ability to build trust, motivate young people and foster belonging
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Strong organisational and administrative skills; able to work independently
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Understanding of the UK asylum context
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Commitment to OSH’s mission and values
Your Application
We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.
You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.
If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond.
Southwark Law Centre
Job Description
Job Title: Operations Manager (Role availabel for immediate Start)
Reports to: Executive Director
Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)
Hours: Full-Time – 35 hours per week - (three days per week in office)
Main Objectives
· To oversee the smooth running of the Law Centre
· To ensure we have the right systems in place to support staff to work efficiently.
· To identify opportunities to use tech to support our mission.
· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.
Key Responsibilities
1. IT Coordination
- Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
- Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
- Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
- Identify and implement opportunities for digital transformation and improved operational efficiency.
- Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
- Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
- Providing basic training to staff on systems and tools
- Maintain the asset register.
- Maintain the organisation’s IT plan and update it annually
2. Systems
· Lead on our paperless working processes
· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.
· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.
· Negotiate and manage our contracts with printing providers
· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.
· Manage the organisation’s telephony.
3. Data and Reporting
- Maintain a clear overview of the data collected by the organisation.
- Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
- Develop new reports to feed into our billing and accountancy as well as various audits.
- Review and analyse the organisation’s data to understand trends and to assist with service development.
- Play an integral role in using data to communicate the impact of the organisation.
- Lead on setting up new projects, ensuring that we are collecting the right data at the right time
- Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection.
4. Data Protection
· Overall responsibility for the data protection obligations of the organisation.
· Keeping abreast of changes and updates to Data Protection legislation.
· Delivering regular training to staff on Data Protection.
5. Finance and Billing
· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.
· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.
· Support casework staff with training and technical solutions to allow them to bill files efficiently.
· When needed, to work with the finance manager and practice manager to coordinate regular payment runs.
· Attendance at regular meetings of the Finance Sub-Committee.
6. Support to Executive Director
- Member of the senior management team, contributing to strategic planning and organisational development.
- Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
- Coordinate and chair regular meetings of the IT Working Group
- Report regularly to the Trustees on operational issues
7. Regulatory Compliance
- Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
- Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.
8. Professional Development
- To attend regular support and supervision and appraisal meetings.
- To keep up-to-date and to meet identified learning and development needs as appropriate.
9. Teamwork and Service Development
- To attend and contribute to staff meetings
- To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
- To network and liaise with external agencies as agreed.
10. General
- To uphold and promote the Aims and Principles of the Law Centre
- To be available to work outside normal office hours on occasion as required and notified in advance.
- To undertake any other duties that are compatible with the functions of the post.
Person Specification
Essential
- Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
- A minimum of two years experience in a similar role, or relevant transferrable skills.
- Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
- Excellent verbal and written communication skills
- Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
- Confident, self reliant, capable of taking the initiative and working autonomously.
- Good attention to detail.
- Exceptional problem-solving skills.
Desirable
- Experience managing and developing case management systems or similar software.
- Demonstrated ability to manage budgets and supplier relationships effectively.
- Experience in supporting legal or advice services organisations.
- Knowledge of the operational challenges facing community-based organisations.
The client requests no contact from agencies or media sales.


