Our key role in leading and coordinating the local response to the Covid-19 emergency has reinforced our intention to change how we support our community. Operation Rushmoor Community Action (ORCA) successfully recruited and deployed over 500 volunteer Responders.

To further those achievements, the aim of this role is to take a community development approach to forming a Volunteer Hub, creating a first-rate service for our volunteers and member organisations. The role will improve our efficiency and bring the organisation into the 21st century.

Executive Assistant to the CEO

Head Office based in Preston, Lancashire/Hybrid Working

3 days per week (22.5 hours) 

£16,419 gross per annum (FTE £27,000 gross per annum)

For more information, please find attached a copy of our Recruitment Pack. If you would like to apply for this vacancy, you will need to submit; 
• your CV 
• a two-page cover letter outlining how you meet the Job Description and Person Specification

About us

n-compass was established in 2009 and is a not-for-profit organisation determined to improve the lives of vulnerable people across the North of England, delivering a range of Advocacy, Health and Wellbeing, Carers and Counselling services. N-compass’ values are what inspire us to make a difference and enhance life opportunities for adults and young people across local communities by being, professional, responsive, innovative, dynamic and empowering. They determine what we do, how we do it and what we are trying to achieve.

About the role

n-compass are looking to recruit an Executive Assistant to the CEO, to play a key role in supporting the CEO and her senior team to deliver against n-compass strategic objectives. This role requires someone who is highly organised and able to prioritise proactively. You need to have excellent oral and written communication skills and have great interpersonal skills, in establishing and maintaining excellent working relationships with internal and external stakeholders.

About you

We are looking for someone with substantial experience working as an Executive Assistant to a senior executive or comparable work, experiene of supporting a Board, the ability to work under pressure and prioritise workloads to meet timescales, budgets and deliverables with excpetional attention to detail.

Benefits

• A local employer working with local people
• 25 days holiday entitlement plus bank holidays
• An extra day off for your birthday!
• 3 hours off for Christmas Shopping
• Health Plan Scheme
• Buy and sell annual leave scheme
• Death in Service Benefit
• 5% Employer Pension contribution
• A protected company-wide learning and development funding pot

For more information, please find attached a copy of our Recruitment Pack. If you would like to apply for this vacancy, you will need to submit; 
• your CV 
• a two-page cover letter outlining how you meet the Job Description and Person Specification

The closing date is Monday 18th October 2021 at 12pm.
Interviews are scheduled to take place on Monday 25th October 2021.

n-compass is an equal opportunities employer.
Successful applicants will be required to undergo a DBS check (formally CRB)
Registered Charity Number: 1128809

Customer Service Centre Team Leader

Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

Imagine a job that allows you to transform the lives of thousands of people.

We currently have an exciting opportunity for a Team Leader who will be there to support the Customer Service Advisors in delivering services across telephone and digital channels.

Position: Customer Service Centre Team Leader

Location: Irvine

Hours: 30 hours per week

Salary: £32,476.80 per annum pro rata (10% salary increase after 12 months’ service depending on performance)

Contract: Permanent

Benefits: 25 days’ holiday per year (plus bank holidays), Riverside Rewards scheme and app, providing valuable access to voluntary discounted benefits including high street and online savings, Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%), Tax-free bikes and car loan scheme, Eye tests, glasses and lenses, Employee Assistance Programme.

As award winners, the organisation is proud of the Customer Service Centre in Irvine, Scotland, but are always looking for ways to be even better. So, what next? Well, to build on this success the organisation is embarking on an exciting period, broadening the ways to interact with customers – sounds great, right?

We’re looking for people to join the team and help deliver these aspirational plans. We want energised people to join the omni-channel Customer Service Centre, to work with customers and suppliers across the UK.

About the role

You’ll be delivering an enhanced customer experience through creating a positive customer orientated environment and help delivering on promises to customers. You will play a key role in working with other internal and external services in delivering an integrated approach, along with supporting the implementation of the digital and online strategy to help in providing a greater value of money for customer and for the organisation.

Working hours

In order to meet the needs of customers, the organisation needs to be flexible. This means you’ll work on a rotational basis between the following times 09:00-23:00 on a 30 hour a week contract. As the organisation are asking you to be flexible, in return it aims to give you the time you need to spend time doing the things that matter to you by offering 28 days leave, in addition to the 8 bank holidays, and 4 half days to use for those special life events, such as going to see your children’s school play, birthdays and so on!

About you

You will have extensive knowledge and experience in customer services and contact centre functions along with multi-channel work streams and a willingness to deliver excellence. With extensive problem-solving skills in a customer orientated business, you will also have the ability to take positive action to ensure you meet the exacting customer standards.

Preferably you’ll also have housing experience, although this isn’t essential, as you won’t be dropped in at the deep end, you will be given help to understand how things work at the organisation and everyone can’t wait to welcome you to the team.

You may also have experience in areas such as Customer Service Centre, Customer Service, Customer Service Team Leader, Customer Service Officer, Customer Service Agent, Business Support, Business Support Administrator, Helpline, Helpline Advisor, Helpline Team Leader, Customer Service Helpline, Customer Service Advisor, Helpline Operator, Call Handler,

Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

As we ensure we set our team up to deliver our ambious plans, we have an opportunity within our Individual Giving & Legacy Team for a Supporter Care Officer.  In this role you will support the Supporter Journey Manager by overseeing all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. Read below to find out more about the role.

Location: This is a remote working role, and as such we are very pleased that we can offer flexibility in location, however the successful candidate will be expected to attend our Birmingham centre hub/office (and other locations on occasions) for team and collaboration meetings on a monthly basis.

About the role

As Supporter Care Officer, you will work closely with the Supporter Journey Manager, and will be responsible to oversee all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. An important aspect of this role is that you will supervise the Supporter Care Assistant, and help develop & implement the supporter experience programmes, in particular, but not exclusively, Friends.  You will be working with the Supporter Journey Manager to implement and manage effective team workflows pertinent to delivering a great supporter experience, including banking & thanking & insight reporting.  In additio you will also provide support to wider fundraising teams in reviewing, developing and implementing key supporter experience tools such as the CRM.

Key Accountabilities:

• Lead on the development of best practice supporter care processes to make best use of our CRM, automating where possible - working with in house or external data specialists to ensure these systems work for the Trust and for the supporter, moving the right data to the right places, quickly and securely; ensure that delivery of all supporter care processes is carried out in a compliant manner in relation to GDPR, PECR & the Fundraising Code of Practice.
• Ensure that new supporters receive an exceptional Welcome Journey - ensure all best practice processes are implemented at the start of a donor’s experience; ensure all consenting supporters have a welcome call and will manage the supply of relevant data at the right times to ensure compliance and high standards of service.
• Provide supporters with engaging communications aligned to their interests and the Trust’s ambition - working with our Content Team, digital marketing specialists and external agencies, to provide a range of interactive content to maintain the support of our donors; choosing appropriate content – stories, video, podcasts and interactive items – to feature in regular e-newsletters; checking this content; and building the e-mails via our digital marketing platforms. 
• Working with the wider fundraising team and marketing colleagues to ensure that we have emotive, ethical and dynamic campaigns for renewing support and increasing individuals desire to give to the work of this Trust -  This will involve but not limited to; digital campaigns, telephone marketing programmes & key messaging development.
• Lead on the development and project management of our Supporter Reactivation and Upsell programmes including annual campaigns.
• Report on supporter interactions using the CRM dashboard and our digital marketing platforms.
• Working with our Insights Team, report on single and regular gifts, changes to communication preferences, gone-aways and database edits 
• Improve and develop a broad suite of standard thank you and welcome letters and e-mails. 
• Supervise and oversee the work of the Supporter Care Assistant, providing guidance and assistance where necessary. 
• Work alongside the Supporter Journey Manager and the Legacy Development Officer
• The role will also support the wider Individual & Legacy Giving Team - keeping abreast of new developments in fundraising and links to sponsored events, payroll giving and major donors.

About you

• Your experience in areas listed below is essential to us , you may be degree qualified.
• Excellent understanding on Direct Debits, Gift Aid and the standing orders,
• Excellent understanding of Fundraising regulation and statutory data compliance
• Excellent working knowledge of CRM and integrated database systems
• Competence in the Microsoft Office Suite, especially Word, Outlook, Excel and MS Teams
• Proven track record in running a successful supporter care programme
• Very strong understanding of the important of great customer service in action, and experience in handling and managing a variety of customer enquiries.
• Demonstrable understanding of import, export, storage and processing of personal data
• Experience of Marketo, SAP and Sugar CRM will be an advantage, but not essential
• Experience of ‘quality control’ within a programme
• Track record of working with different financial systems that must ‘talk’ to each other
• Experience of working with wider teams and agencies to provide exceptional supporter care
• Effective analytical skills in relation to verbal, written and numerical data.
• An attention to detail to ensure accuracy, robustness and compliance of data stored.
• Highly organised & understanding of effective process mapping.

What We Offer

In addition to your salary of £22,000 - £25,000, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

We are recruiting for a Trusts and Foundations fundraising manager

15 hours a week: £8798 to be worked across 2 or 3 days FTE: £21,996

Home working considered

Beaumond House Hospice Care provides personalised care for you and your family, when every moment matters and aims to deliver outstanding hospice care, enabling our local communities to live well and die well.

We are seeking to appoint an experienced individual to the position of Trusts & Foundations Manager. The hospice is a registered charity that is committed to providing supportive palliative care to patients with life limiting or terminal illnesses and their families living in Newark & district, since 1987.

Beaumond House operates over an approximate radius of 15 miles from Newark. Each year we provide care for over 500 patients and support to their families, caring for around 150 patients at any one time.

The post will generate increasing levels of essential revenue and capital income for the hospice as we look to grow the offering to the local communities we serve.

You will be an energetic and creative individual, bringing Trust Fundraising knowledge to the team. You will be responsible for securing income from active and dormant audiences, focusing on donors and growing income from Trusts and Foundations.

Operations Project Manager

Fixed Term Contract for 12 months (with a view to extend),

Full -time, 40 hours/week, (hours/working days negotiable) London-based

Salary: £26,854 per annum (inc. London Allowance)

STOP THE TRAFFIK (STT) is a global organisation that has pioneered a systemic solution to disrupt human trafficking using an intelligence led, technology driven model.

We are a unique group of highly motivated individuals with roles that transcend multiple sectors such as business, intelligence analysis, community activism, creative campaigns and digital communications. As the organisation is growing, we believe the time is right to appoint an Operations Project Manager to help us achieve our vision of disrupting human trafficking.

The Operations Manager role will oversee the daily leadership of STOP THE TRAFFIK operations and administration. The role will involve management of Project Officer level staff and will report to the Director of Operations. This role is crucial to STOP THE TRAFFIK, at a point of organisational growth and development.

The successful candidate will be a natural relationship builder and have responsibilities such as:

• Leading projects and staff to achieve results that align the organisation’s strategy 
• Actively creating a positive working environment for the team, bringing out their best
• Ensuring the smooth functioning of our IT systems, premises, H&S, and monitoring, evaluation and learning (MEL)
• Line managing a team of Project Officers and supporting on further recruitment for the team
• Actively promote and model the ethos and values of STOP THE TRAFFIK. 
• Supporting at ad-hoc events run by the Communications Team.

To be successful in this role you will need to:

• Have proven experience in coordinating and delivering complex projects
• Be a strategic thinker with ability to craft content targeted at specific audiences
• Demonstrable experience in building effective and trusted partnerships and delivering change
• Have proven strong line management of paid or voluntary roles
• Be able to work as a team and individually, in a fast-paced, target-driven work environment

This is a newly created role within the STOP THE TRAFFIK team, so you will have the opportunity to make the role your own.  In return you will be rewarded by working with a supportive and friendly team, working on an interesting high profile, global issue, conveniently based in our Central London office.  Further details about STOP THE TRAFFIK website.

If you are keen to work in a busy and fast-paced environment, please check the Oasis website for futher details. For further information please contact STOP THE TRAFFIK via the website.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  Applicants must be able to prove their right to work in the UK.

This is a rolling recruitment campaign and interviews will take place as applications are submitted, so please submit your application at your earliest convenience.

Full-time - 40 hrs per week  - £28,386 pa

Are you…

• Experienced in delivering quality EET and meaningful activity programmes?
• Organised and enjoy project management?
• Dedicated to working with vulnerable people?
• Looking for a varied and people focused role?
• Passionate about doing a job that makes a difference?

The Role:
This is a fantastic opportunity within the Project, delivering meaningful activity and EET opportunities for women, giving lots of scope for creativity and development. Within this role you will be required to provide exemplary support to the women we serve, supporting them in their journey to recovery.  This role plays an integral part in developing life and employability skills and providing opportunities for involvement and ultimately job procurement. You will gain varied experience developing a revitalised service, one which serves and works with our women.

This role works with all departments of the Marylebone Project, and will develop exciting new relationships with external partners, and creating work and training related opportunities for women. The post sits within our Centre Team.
You will have the opportunity to develop our Meaningful Activity and EET programme a which will really make a difference to women’s lives and have the privilege to see them through their journey into independence.
 
The successful candidate will:

• Have experience of teaching, careers advice and/or meaningful activity programme delivery.
• Be passionate and inspirational in their work.
• Possess excellent communication, negotiation and networking skills.
• Be confident in delivering training and support sessions.
• Be willing and able to work flexibly to meet the needs of the women.

 Hours: 40 hours per week, across Monday to Sunday. A shift-based rota which includes early, late and weekend shifts.

Pension: The employee will be assessed under auto-enrolment pension legislation and if eligible, minimum contributions will be made.

Annual Leave: 28 days rising by one day a year to a maximum of 33 days after each full year’s service; this includes 8 days for bank holidays.
 
Contract: Full Time, Open-ended

DBS: An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required. 

Occupational Requirement: *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.
Physical requirement: The job regularly involves walking throughout the Project, which is based over 2 sites 100m apart, over a number of floors with stair access. There is also a requirement to travel across London for meetings and service user support. Physical mobility and ability to carry smaller items are required as essential.

Please note that we do not accept CVs.

To apply: 
Please find attached the Job Description and fill out the Application Form.
 

Closing date for applications:  Friday 29th October 2021 at 8:00am.

 
Interviews:  Thursday 11th November 2021.
 
*Positions are exempt under Section 7 (2) (b) of the Sex Discrimination Act 1975 and are subject to an enhanced DBS check.
 
Registered Charity No. 226226                 

 Accountable to:

National Leadership Team (EFGA Trustees)

 Responsible to:

Executive Director (ED)

Salary Scale:

Circa £45,000 - £50,000

 Hours:

36.25 hours per week

 Contract:

Permanent

(The post is subject to a six-month probationary period).

 Benefits:

Hybrid working arrangements to be agreed with the Executive Director.

· DB Pension Scheme

· Private Medical Insurance

· BHSF membership

 Location:

Elim International Centre, Malvern, Worcestershire.

Holidays:

Paid annual leave entitlement is 25 days pro rata (this excludes paid statutory and customary holidays, to which the post holder will be entitled).

 About Us

The Elim Pentecostal Church (or its legal name: Elim Foursquare Gospel Alliance) is a UK-based Pentecostal Christian denomination and represents a global network of 500 plus churches in the UK and thousands overseas, operating in over 50 countries worldwide. Elim International Centre (EIC), our central administrative office is based in Malvern, Worcestershire where Regents Theological College is also co-located. EIC has approximately 100 staff.

 About the role

As an integral member of the Senior Management Team, you will play a key role in the leadership of the organisation in support of the Executive Director, the National Leadership Team, the Finance Board, the Management Board and the Audit & Governance Committee (AGC).

 Elim has an extensive property portfolio, which is core to the pursuit of our charitable objectives. An experienced, qualified professional will give day-to-day support to local churches on property matters and act as the primary liaison between the local church, national officers and decision-making boards.

 You will work collaboratively with the ED, the Management Board and the NLT to provide oversight to the property portfolio.  This in turn will deliver a future-fit business infrastructure that effectively serves EFGA’s mission and charitable objectives.

 There is an occupational requirement under paragraph 3 of Part I of Schedule 9 to the Equality Act 2010 for this role to be held by a person who subscribes to Elim’s foundational truths.

Summary of Role Responsibilities

You will:

 · To provide leadership for and day-to-day management of EFGA’s property portfolio and oversee the development of its property programmes and projects.

 · To deliver a professional estate management and maintenance service at the EIC. 

 · To provide line management and hold budget responsibility for the EIC Estates/Maintenance team.

 · To oversee the legal processes for all property transactions in conjunction with external property solicitors.

 · To provide specialist, high-level, technical advice and guidance to senior managers, colleagues, church leaders on matters of strategic property management and investment.

 · Where delegated, to manage capital and revenue budgets in accordance with financial regulations and contract procedure rules making sure that resources and risks are well managed and deployed to best effect and provide value for money.

 · To provide direction and oversight of all EIC property capital projects working collaboratively with Heads of Departments. This includes the effective monitoring/reporting of planned and reactive maintenance programmes.

 · To be responsible for all property projects associated with EFGA loans administration and exploring and proposing solutions to the Management Board/National Leadership Team for "delinquent" projects

 · Provide professional support, advice and guidance to local churches on capital projects, tenancy and property issues.

 · Write reports for the Management Board, NLT, ED and/or partner working groups on issues relating to the EFGA’s capital estates, assets and properties,  making sure that all reports are appropriate, of good quality and that where warranted, necessary consultation has taken place.

 · Be an effective ambassador for the Charity, personally demonstrating its vision and values through active engagement and exemplary customer service.

 Main Duties and Responsibilities

 • Provide support and guidance to churches for both property management and tenancy support ensuring delivery of timely and high quality advice.

 • Explain building issues and regulations to the churches where sought.

 • Identify possible opportunities to enhance level of service provided to both internal and external customers.

 • Direct line management responsibility for the EIC Estates/Maintenance Team and the Property Administrative Assistant.

 • To be the point of contact for property related enquiries, advice and support where warranted.

 Management and working with colleagues

 • To be a senior manager of the organisation and to contribute to contribute to the setting of the organisation’s strategy and its achievement.

 • Compile reports for the ED and the Property and Projects Board.

 • Visit properties and liaise with appropriate parties when necessary.

 • Engage directly with any “delinquent” projects to find effective and efficient solutions.

 Systems and Controls

 • To compile and maintain a comprehensive property register

 • To encourage local churches to implement efficient maintenance programs that manage costs and preserve the value of their property

 • Prioritise risk management of the property portfolio, updating systems in accordance with any changes in legislation

 • Undertake any other related tasks commensurate to the seniority of the role as directed by the Executive Director.

Person Specification

The skills that we are looking for are detailed below and will be assessed initially via Curriculum Vitae (CV) and the supporting statement and if shortlisted, by interview and references.

Competencies - Essential, Desirable and Qualifications

Qualification At least 5 years’ experience of property management

 AND

 a) A relevant professional  qualification and/or educated to degree level or equivalent.

 OR

b) Evidence of equivalent  learning through experience.

 c)  Membership of a relevant professional body, (e.g. RICS, CIOB, RIBA, C.Eng)

A construction/building related degree

 Knowledge and Relevant Experience

A full understanding of Property Management, lease management/negotiation and Tenancy Support.

 Strategic property management experience at a senior level within a Local Authority or other large and/or complex organisation.

 Knowledge of legislation and statutory responsibilities in relation to property functions.

 Oversee the legal processes for all property transactions in conjunction with external property solicitors.

 Experience of leading and managing estates, projects, utilising a project management approach.

 Experience of budget management and reporting.

 Experience of working with contractors and liaising with external stakeholders

 Skills and abilities

Excellent interpersonal and organisational skills with enthusiasm for working as part of a team

 Ability to analyse information quickly and accurately and to think strategically, formulate decisions and make recommendations.

 Accuracy and attention to  detail, particularly when working to tight deadlines

 Self-motivated and ability  to use own initiative

 Capacity for innovation and  strategic thinking

 Excellent verbal and written communication skills and ability to communicate complex information to laypersons.

 Experience of line management and leadership of a team to deliver strategic property management both internally and externally).

 Ability to manage relationships through listening, influencing, negotiating and collaborating

 Can-do attitude with a hands on approach and the ability to drive and manage change

 IT skills with competence of working with MS and Excel.

 Drive to deliver excellent customer service with the ability to be accessible to church leaders and their associate staff

 Personal Qualities

Strong commitment to the mission of EFGA

Commitment to continuous personal development

Awareness of and commitment to, confidentiality and handling data

High level of professional and personal integrity

Leading by example

Other Requirements

 Hold a Full UK driving  licence or the means to  travel

Independently as required.

Ability to work flexibly, which may include the need to attend meetings outside of normal working hours to successfully manage the demands of the role.

There is an occupational requirement under paragraph 3 of Part I of Schedule 9 to the Equality Act 2010 for this role to be held by a person who subscribes to Elim’s foundational truths.

The main duties and responsibilities of the post are outlined in this job description. This list is not exhaustive and is intended to reflect the main tasks and areas of work. Changes may occur over time and the post holder will be expected to agree any reasonable changes to the job description that are commensurate with the salary and in line with the general nature of the post. There will be consultation about any changes to the job description before any change is implemented.

Application Process

 The vacancy will close on 22nd October or earlier on receipt of sufficient applications.

 Please send the following:-

 · A full curriculum vitae and

· A covering letter setting out your reasons for applying and how you consider that you meet the person specification for this post.

 Applicants are encouraged to find out more about Elim Foursquare Gospel Alliance, its ethos and activities via the webiste

 For an informal discussion about the role, please contact, Liz Lewin, PA to the Executive Director,  who will set up a virtual meeting or telephone call with the Executive Director.

 To be considered for this role, all applicants must currently have the right to work in the UK or will have secured the right to work in the UK by the date of commencement of employment.

Further details regarding the interview process will be sent out to the interviewees ahead of the scheduled interview date.

ESTATES OPERATIVE, PROPERTY SERVICES, NOTTINGHAM, PERMANENT, 37 HPW, FRWK07 £20,385 - £22,140

Framework’s internal Property Services team is looking for an experienced and knowledgeable Estates Operative to join their growing team.  This is an exciting opportunity for the right person to impact the quality of our residents’ lives through the upkeep and maintenance of the gardens and outdoors spaces around our properties, allowing them to be use and enjoy by the residents and staff alike. 

The main qualities and abilities we are looking for, which will include but not limited to grass cutting, strimming, clearing foliage, litter picking, rubbish removal, weed clearing, fence repairs including painting, paving, voids cleaning and clearance and minor repairs where competent to do so. Instructing and guidance of volunteers and young persons if required. 

All gardening equipment will be supplied as well as a vehicle that can be used from a home post code to go directly to and from sites where agreed and appropriate by the line manager.

Please note that this job is subject to an enhanced DBS check

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Change Please are an inspiring organisation, aiming to tackle homelessness through training, housing and onwards opportunities! Their unique model focusses on every aspect of coffee making; from green beans and roasting through to latte art and customer service. They aim to equip their trainees with the skills knowledge and experience they need to start a new career, and through this secure a place to live. They are now recruiting for 3 Service Managers for an amazing new pilot project, providing mobile wrap-around support for vulnerable homeless service users across London. '

The Bus' project aims to provide service users with the support and empowerment they need to initially begin their 'Change Please' journey; 3 buses will provide medical, dentistry, and wider life skills support, and will travel around certain parts of London in order to provide this. As one of 3 new Service Managers for the organisation, your role will involve providing a warm, approachable initial point of contact for all participants, helping to understand their needs and signposting them to the relevant services provided. You will ensure that participants are equipped with the initial support they need, and will monitor and record their journey. You will work in partnership with the wider organisation in the initial set up of the project, as well as delivery partners and organisations from the wider community, voluntary and LA sectors to promote the service and encourage referrals.

To apply for this role, you have demonstrable experience of managing frontline services, designed for the benefit of enhancing vulnerable people's lives. You will have a profound understanding of the issues affecting those with complex needs, especially those experiencing homelessness. You must have experience of service innovation and overseeing pilot projects, and will be comfortable working in partnership with a broad range of organisations. Overall, you will be kind, creative and deeply passionate about ensuring vulnerable people have the relevant, initial support they need in order to change their lives.

Please apply with your CV only in the first instance (in Microsoft Word format). Following this you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. Interviews to take place on a rolling basis.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

The Providence House Trust is seeking to appoint a part-time Children & Families Worker.

The Providence House Trust (PHT) is a vibrant and diverse youth centre in Falcon Road, Battersea, close to Clapham Junction station, working with children, young people, individuals and families from the neighbouring communities.

As a community-based Youth Charity, youth engagement is at the heart of everything Providence House does and the Children and Families Worker (CFW) will lead our efforts to engage children in and through various creative pathways. Working closely with the PHT Director, you will explore how best PHT can engage with children and families and develop work with children creatively as a way to express and increase wellbeing, Christian faith and life transitions. 

Sheffield Students’ Union exists to represent, support and enhance the lives of our members and to do this we employ outstanding, committed staff.  We are independent of the University but maintain close working relationships with them to ensure our students have the best possible experience.  Working with our student officers, all staff work to support the student body and we represent their interests to the University, within the city and where necessary on a national level. We’ve been rated the best Students’ Union in the UK by the Times Higher Education Student Experience Survey for ten years running!

The Role

This is a time of growth for Sheffield Students’ Union, as we recruit our first Governance & Compliance Lead to support our ongoing work developing and embedding governance and legal compliance frameworks across the organisation.

You will play a key role in reviewing and shaping our frameworks, policies  and procedures, ensuring these are robust, compliant and appropriate to support the Ours for Life Strategy and to meet our commitments to members and stakeholders.  You will develop and coordinate governance & Trustee policy, procedure and practice, lead on disclosure, discipline and complaints procedures within the SU and ensure compliance on other specific regulatory activity. You will be a point of expertise for our Trustees and for staff at all levels of the organisation, supporting and guiding them to ensure consistency is applied in all areas. 

An experienced Governance professional, you will have a track record of delivering effective governance activity within charitable/not for profit organisations.  Whilst not essential that you have worked in a member led organisation, you will have an understanding of working within a democratic environment and managing the expectations of multiple stakeholders. Highly organised, you will need to be able to deliver at pace, work independently, effectively and proactively.

In return we can offer you opportunities to develop your skills through related training, flexible working arrangements, and a friendly, inclusive working environment. We will play our part in proactively removing barriers. We believe that diversity in all its forms positively impacts our working environment and drives the success of the organisation

Creating a more diverse team

Sheffield Students’ Union is committed to creating a fairer, more equal, more inclusive, more diverse and liberated workforce. Black, Asian and Minority Ethnic staff members are currently under-represented at Sheffield Students' Union

How we are creating an inclusive workplace - 

• Training for Recruiting Managers on Equal Opportunities and Unconscious Bias
• Equality, Diversity and Inclusion working group and staff network 
• Training and development in ED&I including race equality training
• Accessibility audits
• Level 2 Disability Confident employer
• Flexible working arrangements 
• Inclusive policies and procedures 

We want to support you to do your best during the application process, so please do get in touch with any questions you may have. 

Additionally, if you have a disability, mental health condition or any other additional needs (such as dyslexia, autism or anxiety), please do let us know so we can tailor the process to suit you.

Your Benefits

You will work in an exciting and progressive environment and enjoy great staff benefits: 

• 30 days annual leave per year + Bank holidays 
• Flexible working hours and WFH opportunities
• Generous defined benefits workplace pension scheme
• Wellbeing Programme
• Enhanced sick pay 
• Enhanced Maternity / Paternity and Shared Parental Leave pay
• Cycle to work scheme and cycle hub 
• The opportunity to buy or sell annual leave
• Discounted Sports Sheffield Gym Membership 
• Opportunity to purchase an NUS Totum card

Benefits:  £27,762-£32,661 per annum

Hours: Flexible, based on 35 hours per week

Closing date: Tuesday, 19th October, 2021 at midnight 

Interviews: Wednesday, 3rd, November, 2021

Are you looking for an opportunity where your skills will make a difference in supporting female service users within the Criminal Justice System?

About The Role

We have an exciting opportunity for a passionate and motivated person to join the dedicated team at Elizabeth Fry Charity. 

In the role of Resettlement and Support Officer you will support the residents during their day-to-day life at the Approved Premises.  You will be working with the rest of the staff team to effectively manage the risk posed by residents, as well as supporting them to address any difficult areas within their life.  This is an incredibly varied role, with no two days being the same. 

The post involves working an average of 35.5 hours a week on a rolling five-week rota basis, which includes weekend shifts and occasional bank holidays.  The shifts are from 8:30am to 9pm. 

What We Are Looking For

At Elizabeth Fry Charity we are a small team, dedicated to supporting our residents to succeed.  We are looking for self-motivated, committed individuals who have a genuine desire to support women to rebuild their lives. In addition you will need:

• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
• Strong communication, influencing and reasoning skills and the ability to build effective working relationships. 
• The ability to demonstrate an understanding of the issues surrounding women and their pathways to offending, as well as a willingness to learn.
• Good record keeping, mainly through the use of Microsoft Word and Excel. 

Please take a look at the full job description attached to gain a further understanding of the role. 

What We Offer

• A commitment to developing the knowledge and skill set within the team, through access to a wealth of training relating to both the role and working with complex clients. 
• Access to Perkbox, an employee benefits platform. 
• Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 
• Optional overtime, paid at an enhanced rate. 
• Access to Employee Assistance Programme. 
• 25 days of annual leave per annum (plus bank holidays), which increases with length of service.

What We Do

The Elizabeth Fry Charity runs a 24 bed Approved Premises for females.  Residents at the Approved Premises have access to a range of purposeful activities aimed to support them to address issues that led to their offending and to develop the skills for them to lead an offending-free life in future.

We provide an environment where residents’ behaviour and any additional restrictions included as part of their licence or bail conditions can be monitored. This is achieved through 24-hour staffing, CCTV monitoring, room searches, random drug and alcohol testing, curfews and monitoring of additional licence conditions.

We work closely with partner agencies to effectively manage risk and support those on their journey of resettlement. 

How to Apply

Please send a CV and covering letter, detailing how your skills and interest make you a suitable candidate to join our staff team and support our residents. 

This post is exempt from the Rehabilitation of Offenders Act 1974 and the successful candidates will be subject to a check by the Disclosure and Barring Service and Security Vetting.

Closing Date: 12pm on 12th November 2021

Remote Interview Date: 23rd November 2021. 

Are you passionate about making a lasting difference to the lives of vulnerable adults?

St Mungo’s supports individuals experiencing, or who have experienced, homelessness.Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

In addition St Mungo’s promises excellent development and growth opportunities and a truly inclusive workplace. We’re proud to have recently been recognised as a Top50 UK Inclusive Employer 2020/21 – and we’re committed to further drive forward diversity initiatives to continuously improve our performance in this area.

We are looking for Night Workers to support us to deliver our services in Reading either as permanent employees or on a part-time flexible basis as a locum worker.  

This is a really crucial role within the service and an excellent opportunity for anyone who is looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

Key responsibilities include:

• To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
• Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift..
• Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.

Who we’re looking for

We are working hard to create a diverse and fully inclusive culture where all staff feel valued and we welcome applications from all sections of the community.

To be successful in this role you will require:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Good administrative skills and ability to maintain clear and accurate records.
• The ability to remain reliable, awake and alert at all times during your shift
• The ability to use initiative and stay calm in the event of an emergency

Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

How to apply

Visit St Mungo's website and click the ‘Apply Now’ Button at the top of the page to start your online application form.

Closing date: 10am Monday 1 November 2021

Interview and assessments on: tbc

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.