Enhanced housing officer jobs

Start Date: Immediately (subject to pre-employment checks)

Location: Great Ormond Street Hospital, WC1

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.

What you will bring to the role

• Relevant experience of client-centred advice work with competency in welfare benefits and housing casework.
• Experience of researching complex advice issues including those outside of your advice experience
• Meet the accreditation requirements to the Money and Pensions Service (MaPS) quality framework to advice and casework levels. Documentary evidence of accreditation will be required.

Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.

To apply complete our application form and online application process at Adviser.

Closing deadline for applications is: 9.00am on Friday 24 April 2026

If you have recently applied for this role, please do not apply again.

​Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.

CVs are not accepted.

Interview date: 29 and 29 April 2026

Interviews will be held on Zoom.

The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.   

You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.   

Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.   

Key responsibilities   

• Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.

• Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.

• Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.

• Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.

• Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.

• Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.

• With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.

• Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.

• Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

​Knowledge, abilities, skills and experience: 

Experience    

• Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).   

• Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.   

• Experience of supporting numerous marketing campaigns or activities at the same time.   

• Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.   

• Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. 

• Experience using a Contact Management System, such as Salesforce.   

• Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).   

• Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).   

• Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.   

• Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.    

• Experience working with brand guidelines and applying brand principles to create impactful marketing. 

Knowledge and skills   

• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.   

• Excellent attention to detail.   

• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.   

• Ability to work both independently and collaboratively.   

• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.   

• Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.    

• Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.   

• Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.     

• Understanding of how Meta paid social and paid search complement each other across the user journey  

Attributes   

• Confident building trusted relationships with internal and external stakeholders.   

• Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.    

• Organised and has good attention to detail.    

• Collaborative and enjoys working across a number of teams.   

• A creative and solutions-focused person, able to use own initiative and make suggestions.   

• Empathy, sensitivity, and understanding of the needs of families facing challenges.  

• Commitment to the values, aims and objectives of Kinship.    

• Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.    

• Right to work in the UK.   

Desirable: 

• Experience of kinship care . 

• Knowledge of children’s social care system and/or experience of work with kinship carers.   

• Understanding of working in the charity sector.  

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience. 

Location: Enfield 

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 13th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

As a Refuge Support Worker in our Enfield refuge, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.

The role also includes collecting and recording payments, completing health and safety checks, maintaining accurate records, and building strong working relationships with local authorities and partner agencies.

You’ll be part of a supportive team, attend regular meetings and supervision, follow all safeguarding, equality, and organisational policies, and contribute to the smooth and safe running of the refuge.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.

You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.

Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Organisation

LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research.

Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession’s unique demands.

We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional  isolation, we are a trusted and independent source of support.

In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide.

By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession.

The Role

LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare’s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape.

This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future.

Key Responsibilities

Strategic Leadership & Impact

• Lead delivery of LawCare’s forthcoming strategy (2026 onwards), translating vision into measurable impact.
• Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace.
• Balance direct support services, research, education and influencing work to maximise impact.
• Identify what the charity should prioritise and where it should collaborate rather than deliver directly.

External Relations & Sector Influence

• Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man.
• Build and maintain senior relationships with:
  • Professional bodies
  • Regulators
  • Law firms and chambers
  • Legal educators
  • Funders and charitable trusts
• Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man.
• Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing.
• Position LawCare as the authoritative, evidence-informed voice on mental health in law.

Service Oversight & Quality

• Ensure the continued delivery of high-quality, confidential helpline and peer support services.
• Maintain robust safeguarding, confidentiality and data governance practices.
• Oversee volunteer recruitment, training and engagement.
• Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption).

Financial Sustainability & Governance

• Lead financial planning and sustainability, working closely with the Treasurer and Board.
• Manage relationships with core professional body funders and diversify income streams.
• Develop compelling funding cases and annual pitches to key stakeholders.
• Strengthen reserves and long-term financial resilience.
• Ensure strong governance, compliance and risk management.
• Support and work closely with the incoming Chair and a refreshed Board.

Research, Education & Prevention

• Build on the impact of the Life in the Law research programme.
• Promote preventative approaches for firms and educators.
• Strengthen LawCare’s role in vocational education and regulatory conversations.
• Ensure research informs policy influence and funding opportunities.

Organisational Leadership

• Lead, support and develop a small, experienced and fully remote team.
• Foster a culture of trust, collaboration, wellbeing and accountability.
• Provide clarity and reassurance during a period of leadership transition and financial strengthening.
• Ensure operational efficiency and effective use of technology in a remote environment.

The Person

LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence.

An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community.

Essential

Professional Background

• Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable.
• Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession.
• Senior leadership experience with responsibility for strategy, people and budgets.

Leadership & Influence

• Credible, visible and compelling leader with presence.
• Exceptional communicator - confident public speaker and strong writer.
• Knowledge of mental health systems, workplace wellbeing or addiction support.
• Able to influence senior stakeholders and bring sceptical audiences “on the journey.”
• A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support.
• Comfortable operating at Board level.

Organisational Capacity

• Experience managing and motivating high-performing teams (ideally remote).
• Financial acumen, including budget oversight and income generation.
• Fundraising experience, particularly with trusts, foundations or membership bodies.
• Ability to balance operational delivery with strategic influence.
• Skilled at prioritisation in resource-constrained environments.

Personal Qualities

• Authentic commitment to mental health and wellbeing.
• Emotionally intelligent, empathetic and values-driven.
• Resilient and calm under pressure.
• Able to navigate sensitive conversations with discretion and diplomacy.

Desirable

• Experience within the charity or not-for-profit sector.
• Experience working with regulators or professional bodies.
• Understanding of research commissioning or evidence-led advocacy.

Further information

For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this exciting opportunity, please provide the following with your application:

• An up to date CV, with the details of two referees (we will not contact them without your prior permission).
• A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role.

Closing date for applications: Monday 30th March 2026
Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026
Interviews with LawCare: Week commencing 20th April 2026

We look forward to receiving your application.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

About Us

The Victoria League for Commonwealth Friendship is one of the four Loyal Societies supported by His Majesty The King and has been promoting friendship and hospitality across Commonwealth nations since 1901. We remain committed to our founding belief that education, in its broadest sense, is the foundation of human development.

Currently, we are proud to offer Commonwealth students the opportunity to become part of a Commonwealth family, whose values are decency, respect for others, understanding, tolerance, integrity and partnership. 

One of our key priorities is to provide a vibrant student house for young Commonwealth students to live in when attending a university or college in London, to make lifelong friends and to learn from each other in a safe and secure environment. The Victoria League Student House is an affordable 'home away from home' whilst studying in London.

About the Role

As General Manager, you will play a central role in leading and developing the work of The Victoria League for Commonwealth Friendship, raising its profile and ensuring its long-term sustainability. You will oversee the overall management of the charity, alongside the effective operation of the Victoria League Student House.

This is a broad and hands-on leadership position, combining strategic development with day-to-day operational oversight. You will drive key fundraising initiatives and business development opportunities, as well as support the House Manager and their team, and the Membership and Administration Officer.

Key Responsibilities

• Lead the development and growth of the charity
• Drive fundraising and build partnerships
• Oversee the day-to-day operations of the Student House
• Support and manage staff
• Ensure effective financial management and governance
• Promote the charity through events, communications, and stakeholder engagement
• Oversee property management and health and safety for the Student House.

Private accommodation at Student House may be available for a reduced salary and on call duties. 

Please see attached the full Job Description and Person Specification.

Salary: £40,000 per annum (pro rata)
Hours: 20–25 hours per week (ideally across 5 days; some flexibility considered)
Location: Dagenham (on‑site) with weekly travel to Hornchurch
Contract: Part‑time, permanent
Requirements: CIPD Level 3 (essential)

Who We Are

Harmony House Dagenham CIO is a long‑standing community charity supporting vulnerable residents across the London Borough of Barking & Dagenham and Havering. Established in 1993, we run three nurseries serving over 200 families (Dagenham, Castle Green, and Hornchurch) and deliver a wide range of community projects aimed at reducing social isolation and empowering people of all ages to live with independence, purpose and joy.

We are proud to be a trusted, warm and inclusive community hub, supporting children, families, the elderly and those facing disadvantage.

About the Role

We are looking for a proactive and people‑focused HR Generalist to oversee HR operations across our nurseries and community programmes. This is a hands‑on generalist role, ideal for someone who enjoys working closely with staff (70+), supporting managers, and helping to shape a positive and consistent people culture.

You will play a key role in ensuring our HR practices are effective, compliant and aligned with our values.

Key Responsibilities

HR Operations

• Manage the full employee lifecycle: recruitment, onboarding, training, performance reviews and exit processes.
• Maintain accurate HR systems, staff files and records.

Compliance & Best Practice

• Ensure safer recruitment processes across all nursery settings.
• Work with managers to maintain compliance with safeguarding, employment law and internal policies.

Employee Relations & Support

• Provide clear, supportive advice to managers and staff on HR policies, performance, wellbeing and conduct.
• Manage absence reporting, return‑to‑work procedures and occupational health referrals where needed.

Culture & Workforce Development

• Support senior management with workforce planning and staff engagement.
• Coordinate training requirements, mandatory updates and professional development.

Person Specification

Essential

• CIPD Level 3 qualification
• Experience in a generalist HR role
• Strong understanding of UK employment law
• Excellent communication and organisational skills
• Ability to work autonomously and sensitively with confidential information
• Positive, supportive approach to working with staff at all levels

Desirable

• Experience in early years, education or charity settings
• Knowledge of safer recruitment practices

Working Pattern

• 20–25 hours per week
• Ideally worked across 5 days, but flexibility considered
• Fully on‑site across our Dagenham locations
• Weekly travel to Hornchurch required (travel requests communicated with notice)

Benefits

• 25 days annual leave plus bank holidays (pro rata) with additional leave gifted to all staff during the December festive period
• Enhanced and statutory sick pay arrangements
• Pension scheme (standard eligibility under auto‑enrolment)
• Strong organisational policies promoting equality, safeguarding, respect and dignity at work
• Clear grievance, disciplinary and whistleblowing procedures ensuring a fair and safe environment
• Supportive team culture within a highly respected community charity

How to Apply

Please submit your CV and a short cover letter explaining your HR experience and why you would like to join Harmony House.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, homeworking is considered in line with Crisis’ Hybrid Working Policy

Contract: Permanent

About the role

Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:

· Securing the policies that solve homelessness

· Delivering services that end homelessness for people and places

· Building a community of people across Britain that are helping to end homelessness

To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will become a landlord for the first time in our 60-year history.

Getting stuck into the detail, the Transformation Manager will aid delivery of our strategic programmes by enabling collaboration, providing exemplary programme management, and establishing adaptive ways of working that will shift organisational practice as we go deeper into delivering our strategy.

About you

You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues to galvanise around programme goals.

A proven programme manager, you know when a programme is on track, how to effectively manage risk, and unlock successful delivery.

Plus, you’re a forward thinker, recognising how an organisation needs to shift to deliver desired impact, with the practical ability to deploy solutions to that end.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. 
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 6th April at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA week commencing 13th April - stakeholder panel interview and formal panel interview

Interview process: Potential two stages - informal stakeholder panel and formal panel interview - competency-based and presentation/task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing.

The team is additionally responsible for driving the organisation’s digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation.

The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in day‑to‑day work.

You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to non‑technical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with on‑the‑job learning and system‑administration training delivered by our system partners.

As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decision‑making. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment.

You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools.

You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous.

CLOSING DATE: Friday 17 April 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Join Our Team: Make a Difference in Education!

Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.

At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:

“The Complete Works transforms pupils’ lives for the better.”

Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.

The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.

What We Offer:

• Competitive pay rates with regular progression
• A culture of promotion from within (our senior leadership team all started in entry level positions)
• Ongoing professional development, tailored to your ambitions and interests
• Regular socials and staff clubs, a supportive and friendly culture
• Competitive Pension scheme
• Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
• Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
• Excellent work life balance - school holidays.
• The chance to positively influence the lives of vulnerable children
• Flexibility to develop your role based on your strengths and interests.

Requirements:

• Legal right to work in the UK.
• Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
• Two professional reference checks.
• Experience working with young people, ideally with SEN or SEMH.
• Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
• GCSE in Maths/English/Science at C or above.

Pay:

• From £28,361.02

Training:

• Induction Day: One full day (9:00 am – 3:45 pm).
• Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
• Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).

Ready to make a real impact? Apply now and be part of a team that's changing lives through education!

TCW Values:

We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.

The Complete Works school is committed to safeguarding and promoting the welfare of children.

This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.

We are looking for a passionate Disabled person to join our organisation as a Trainee Caseworker. 

Hours: 21-28 hours per week (flexibility around working hours/pattern)

Trainee Salary Band: £24,720 - £28,840 (pro rata and per year)

Start Date: 1 May 2026 or as soon as possible thereafter

Location: Hybrid (Home and Vestry Hall, Mitcham)

Contract Type: Fixed term until 1 May 2027.

Over one year, we will train, develop and coach an individual to build skills to provide casework support relating to health, welfare benefits, grant applications, discretionary travel, housing, aids and adaptations and/or adult social care.

The role will support our accredited Information and Advice Service and Speaking Up Service. 

Previous experience is not essential but a passion to fight for justice and an interest in learning and developing your skills, knowledge and practice is. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for an Advisor to provide quality advice, information and support to students using the Advice Service, including casework and accompanying students to meetings and hearings. This is an opportunity to work as part of our Advice and Wellbeing department, ensuring students feel supported, informed and striving for positive outcomes whenever possible.

The advisor will provide support by delivering high quality and accurate advice and information to students using the Advice Service. This will include housing, academic, and employment matters, through casework, support and acting as a ‘friend’ for students in UCL committees, panels, hearings or other meetings. The successful candidate will work effectively with Union and UCL teams, including academic and professional services staff in Casework and Student Support and Wellbeing Services. They will also contribute to the production of engaging and useful content to support students needs.

Do you have experience of giving advice or support in a student or other client facing environment? Do you have knowledge of relevant issues in Academic, Housing, Employment or Consumer Advice and Casework? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.