Enquiry Officer Jobs in Bloomsbury, Greater London
Part time (18.5 hours per week) permanent post
Based in Vauxhall, London or Reading with hybrid working arrangements in place to accommodate both office and home working
Flexible working arrangements available within Monday to Friday,10am to 5pm. Occasional evening and weekend working may be required.
Salary in the range £12,373 to £15,122 per annum (£24,745 to £30,243 full time equivalent)
£1,650 per annum (£3,299 full time equivalent) location allowance payable if London based
At Parents And Children Together (PACT) we are genuinely passionate about what we do. We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.
Our adoption teams focus on assessing prospective adopters who can consider Early Permanence and/or adopting a wide range of children.
We are looking for an Enquiries Officer to join our busy team operating our frontline enquiry service. If you have excellent interpersonal skills and can demonstrate empathy and effective listening skills whilst developing your knowledge and understanding of adoption, then we would love to hear from you.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.
Closing date for applications: Tuesday, 28th May 2024 at 9am
Interview dates: Thursday, 6th June 2024 (Reading) and Tuesday, 11th June 2024 (London)
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
Are you proactive, highly organised and an excellent communicator? Do you want to use your skills to help drive progressive change? We’re a fast-paced and friendly employee-owned digital agency that works a four-day week, and we’d love to hear from you.
The role
As Forward Action’s Partnerships Officer, you’ll support the Partnerships Director to build and maintain strong relationships with our partners, so we can help them achieve change on everything from climate change to refugee rights.
In this fast-paced role, you’ll manage the administration side of our partnerships, from initial contact and briefing, through proposal management, all the way to issuing contracts and drafting scopes. You’ll work across multiple projects and deadlines, managing processes, organising meetings, following up action points, and keeping accurate partnership records.
You’ll champion the partner experience and ensure we always deliver value. This includes meeting with organisations to explore their goals, and briefing colleagues on new partners’ needs. You’ll also lead on our marketing and webinar programme, coordinating plans and working with colleagues and freelancers to deliver outstanding content.
This is a busy role with lots of opportunities to learn new skills, and you’ll be supported by a kind, open and inclusive team. We prioritise work/life balance, offering flexible working and a four-day week. As a Forward Action employee, you’ll co-own the company and share in its success.
About you
You’ll have experience as an account manager or another relationship-based role in fundraising, events, sales or marketing. You might have worked in an agency or the NGO sector, but this isn’t essential.
You’ll be highly organised, thrive on working quickly and efficiently, and have a sharp eye for detail. You’ll also be proactive, process driven, and an excellent problem solver who’s always keen to improve the way we do things. And as the first point of contact for many of our partners, you’ll be a great communicator who’s brilliant at building relationships.
Crucially, you’ll be excited by the work we do and passionate about your role in helping our partners deliver real world change.
As a mission-led organisation, we exist to try to make the world a fairer, more equitable place. That includes working to build a truly diverse, inclusive workplace and sector. We are therefore particularly keen to receive applications from communities that experience discrimination, for example on the basis of race, disability, socio-economic status or gender identity.
We believe in principles of anti-oppression and are proud to be undertaking a review of our policies, practices and processes to ensure we’re embedding them internally, as well as in our work with partners.
Benefits and location
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Contract: This is a permanent full time posiiton
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Hours: We work a 4-day week: 30 hours, Monday to Thursday
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Location: Remote in the UK, or from our London office. In-person meetings in London 1-2 times a month.
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Other benefits: 5 weeks’ holiday plus Christmas break, generous parental leave and a good work-life balance. Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website
Who we are
Forward Action is an employee-owned agency that helps partners achieve progressive change by using digital tools to unlock people power. We do everything from developing strategies and building movement stories to setting up landing pages, running ads and much more.
Our work enables organisations to deliver phenomenal impact. We’ve raised millions with Refuge, helped Dignity in Dying influence a crucial vote in the House of Lords, and worked with Freedom From Torture to inspire action to stop the Rwanda deportations.
Read more about who we are, what we do and the values that drive us on our website
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player.
About the role:
As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.
In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.
You will work with the wider maintenance team to respond to queries from our supported housing colleagues related to contracted services.
About you:
- You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.
- Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction.
- You have strong negotiation skills, actively listen and effectively adapt to meet the needs of all stakeholders.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service.
- You are self-motivated and understand the impact of your work and follow through.
- You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.
Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.
Important Info:
Closing Date: Sunday 02nd June at midnight
Interview Date: Wednesday 12th June at 245 Gray’s Inn Road, WC1X 8QY
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Trusts and Foundations Officer will support the Trusts and Foundations team to meet income targets and develop and maintain relationships with donors and prospects. The role combines supporting the Trusts and Foundations Manager, Senior Trusts Officer, and Head of Fundraising with the maintenance of existing relationships as well as generating their own income from both smaller and larger trusts. The successful candidate will demonstrate success in securing grants from charitable trusts, foundations, and institutional donors. Proven experience in trust and foundation fundraising, preferably within the nonprofit sector or a similar environment is essential.
This is an exceptional opportunity for a motivated candidate who is looking for a career in fundraising. We will offer to them a fantastic learning environment where they can test and expand their skillset. They will have a focus on trusts but be invited to learn more about other areas of fundraising too. The successful candidate will be offered the time and space to excel in their research, writing and analytical skills. We will also offer them the chance to take part in face-to-face external meetings with funders, to become involved in events, and in other areas of fundraising where possible.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Tuesday 28 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Friday 31 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on in the week commencing 3 June 2024 (flexible).
How to apply
Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose:
The role has two distinct areas of responsibility:
Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.
This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.
Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.
Roles and responsibilities:
Office Administration and logistical support (70%)
· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.
· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.
· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.
· Ensure office procedures are kept up-to-date and communicated to staff.
· Coordinate the preparation and production of business cards and ID cards for staff
· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.
· Add, update and maintain the UK Asset online asset register
· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.
· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.
· Plan staff events, including annual summer and winter socials.
· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.
· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.
· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.
· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.
· Monitor staff travel plans for ICT equipment movement.
· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.
· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant
Management team administrative support (30%)
· Provide administrative support to the Chief Executive Officer when required.
· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.
· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.
· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.
Recruitment will be undertaken on a rolling basis
Saferworld is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.
The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.
About the role
The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.
This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
Closing date: 10am, 28th May 2024
Interview date: 11th June 2024 (Virtual interview on MS Teams)
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.
About the role:
Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role.
As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.
Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site.
In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities.
Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications.
If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!
Key responsibilities include:
- Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
- Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.
Essential requirements include:
- Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people).
- Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience.
Key dates:
- Closing date: Tuesday 28 May, 9am
- Interviews: w/c 10 June
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Programme Officer to join our Work Experience Team.
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students. Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression. Our team work with local and central London employers and education providers and provide placements for over 5,000 young people each academic year.
Key Responsibilities of the role include:
- To secure, update and manage work experience placements.
- To handle telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
- To be a key point of contact for schools/educational establishments managing and overseeing the work experience process.
- To produce information and provide support to the Head of Work Experience and other team members.
- Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
- Managing placements using a bespoke IT system.
Benefits
29 days annual leave per year plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
This position is available immediately. Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Support Officer
Salary: £25,200 FTE
Working Hours: 35 hours per week (permanent)
Location: Homebased
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
We are recruiting a Volunteer Support Officer to help support our 3,000 volunteers across the UK and Channel Islands. The postholder in this role will help NCT achieve its vision for volunteering, building strong more inclusive parent networks that boost the wellbeing of parents through warm, friendly, non-judgemental support.
About the role
This is a full-time role but we would be very happy to talk about flexible hours for the right candidate so please just let us know in your covering letter if this is something that you would like us to consider. This role will involve some evening and weekend work.
You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities.
Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work. Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.
We are looking for someone who is:
· Passionate about delivering a good volunteer experience.
· Great at communicating with a diverse range of people.
· Naturally curious and good at unpicking complexity.
· Willing to be brave and try new ideas or learn new skills.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please visit our website for job description details.
Closing date for applications: Friday 31st May 9am
Interviews: w/c 3rd May
Propose start Date: 10th June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Duties and Key relationships Marketing and Communications
This is a new role in the Marketing and Communications department and is responsible for the media relations of the Charity.
PR and Media Relations
• To develop relevant media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects.
• Produce creative copy written for a variety of audience groups which champions and shows best practice of our tone of voice
• Develop and support in house PR roll out
· Work with external PR agency on selected press releases where relevant
· Write press releases in line with campaign launches and key moments
· Develop pitches and news stories and other promotional copy.
· Lead on media briefings that convey appropriate key messages and prepare spokespeople
· Identify and interview case studies and media spokespeople
· Pull together monthly Data Analysis reports with the support of the Marketing and Communications Manager
· Send out weekly coverage reports with the Digital Marketing Officer, monitor external activity (including competitor) and incorporate best practice.
· Analyse reports to identify new opportunities and act up to grow presence in national press by identifying proactive and reactive media opportunities.
· Be part of out-of-hours weekend monitoring rota
Communications
• Maintain the communications calendar
• Research, write and distribute media outreach activities such as press releases, media comments, media briefs, features, blogs and letters to editors
• Be the first point of contact for media enquiries and manage the press office function in a timely manner.
• Maintain library system for press cuttings, monitor cuttings and report on results
• Lead on gathering powerful stories that highlight the impact of childhood cancer on the lives of children, young people and families
• Work closely with the fundraising and digital teams to coordinate and respond to the different needs for case studies
• Maintain a detailed and GDPR compliant contact management system of all case studies
• Work closely with the Digital Team to ensure that all campaigns and content produced is reflected on the website and across social media accounts
Families
• Maintain relationships with current patient families who are sharing their cancer journey stories with the media.
• Produce stories of patient families and share online and social media
• Work with a diverse range of case studies and media spokespeople and ensure they are treated in an appropriate and safe manner.
• Be key spokesperson for families media storytelling
Other
• Contribute to the overall Marketing and Communications function of Children with Cancer UK
• Carry out any other duties commensurate with the general level of responsibility of the post
• Occasional events attendance
• Partnership relationship building
• Manage relevant cases and inboxes on Salesforce
• Marketing Cloud user
• Be part of the Officers forum
The client requests no contact from agencies or media sales.
This role is the first point of contact for journalists getting in touch with the Trussell Trust. The role is accountable for handling media enquiries; checking and responding to the press inbox; media monitoring and securing press coverage. The Press Officer will assist with media work through print, online and broadcast news to help build understanding, awareness and consideration of the organisation’s mission and goal. The Press Officer will support and advise colleagues, food banks in the network and external stakeholders to ensure they receive media coverage of strategically important projects.
Role responsibilities
· Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with the Trussell Trust’s key messages and priorities.
· Build relationships across the organisation, within the food bank network, with external stakeholders such as corporate partners, and with journalists to assist with securing coverage across national, regional and local media to reach new audiences and build cause awareness
· Horizon scan for media opportunities and develop innovative integrated communication plans, overseeing advice, statements, timelines, and key messaging to engage specific audience segments.
· Arrange spokespeople for interviews and support with organising and managing press visits to food banks, as well as photo calls, to support the organisation’s communications priorities and campaigns
· Circulate regular coverage updates across the organisation and help maintain and develop media databases, key performance indicator reports and other admin systems and processes to ensure continuous improvement
· Act as the media lead on proactive projects that help build understanding and awareness of both Trussell Trust and the food bank network’s strategic objectives.
· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them
· Participate in an out-of-hours rota for media enquiries.
Person Specification
Technical skills and minimum knowledge:
· Experience of working within a press office environment/PR
agency with a track record of securing high-impact coverage.
· A confident communicator who demonstrates strong written and verbal communication skills.
· Demonstrates experience of tailoring communication for different audiences and circumstances.
· Knowledge of UK national, regional and local media and how to leverage them to get key messages out to the public. Some experience of handling media enquiries and speaking to journalists.
· Has a clear idea of priorities and manages own time appropriately while delivering key outputs and replying to requests in a timely fashion
Behaviours and competencies:
· Demonstrate dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Commit to occasional need to work outside of normal working hours and to travel throughout the UK
· Passionate about the work of the Trussell Trust and able to represent it and its values effectively
· Demonstrates resilience, resourcefulness, flexibility and perseverance
Role models inclusive behaviours and values
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.
The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.
We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.
The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.
The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply.
The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.
Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.
In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.
If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.
Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024
Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.
We use anonymised applications for our shortlisting process.
Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.
Person specification
Qualifications criteria:
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.
The client requests no contact from agencies or media sales.
We are inviting applications for an Events Officer, to start as soon as notice period allows.
The events programme of the Institute is essential to our public profile. Rooted in the work programmes that the research team are working on, events are opportunities for us to discuss the themes of our work with other experts and senior decision-makers, and to communicate our messages to the media and wider public. All our events, whether in-person, hybrid or entirely online, are produced to a very high standard and often include high-profile speakers and audiences. Our Events Officers work with colleagues across the Institute to deliver our range of public events, roundtables, workshops and conferences.
As part of the events team, within the wider communications team and reporting to the Head of Events, you will:
- Support the design and co-ordination of the Institute’s programme of public and private events, including panel discussions, conferences, receptions, workshops and roundtables.
- Manage all logistics and marketing for timely, professional event organisation and delivery.
- Help prepare for and deliver Institute events outside of London, including our party conference programme.
- Share management of the busy events email inbox and deal with internal and external event enquiries.
For full details, including a more detailed job description and a person specification, please read our job application pack.
This role could suit people with a wide range of different experiences. If you are interested in applying but are not sure you have all the skills or experience we are looking for, please do so and give us the opportunity to consider you as a candidate.
The IfG is committed to supporting greater diversity and inclusion within our workforce, and to fostering an environment in which everyone feels welcome, supported and valued. We welcome applications from anyone who is interested in government and how to make it more effective, and particularly encourage applications from candidates who belong to groups currently underrepresented in the think-tank sector. This includes but is not limited to Black, Asian and ethnically diverse candidates, disabled candidates, and candidates from low-income backgrounds.
The Institute for Government is the UK’s leading independent think tank working to make government more effective.
The client requests no contact from agencies or media sales.