2 Enquiry officer volunteer volunteer roles in Liverpool

Help us tell the stories that inspire communities and save lives.

Our Communications Officers are responsible for sharing the incredible work of North West First Responder Group with the public, volunteers, partners and supporters. From celebrating volunteer achievements to promoting fundraising campaigns and community events, you'll help ensure our message reaches the people who need to hear it.

If you're creative, passionate about social media and communications, and want to use your skills to support a life-saving charity, we'd love to hear from you.

What you'll do

As a Communications Officer, you may:

• Create engaging content for our social media platforms.
• Capture photos and videos at events and community activities.
• Write news articles, volunteer stories and website content.
• Design graphics and promotional materials using platforms such as Canva.
• Help manage and grow our online presence.
• Support marketing campaigns, fundraising appeals and awareness initiatives.
• Assist with media enquiries and press releases where required.
• Ensure our branding and communications remain professional and consistent.

You'll work closely with our Communications Team and wider charity to showcase the impact of our volunteers across the North West.

What we're looking for

We're looking for volunteers who are:

• Creative and enthusiastic with a passion for storytelling.
• Confident using social media platforms such as Facebook, Instagram, LinkedIn and TikTok.
• Able to write clear, engaging content for a variety of audiences.
• Organised, reliable and able to work independently.
• Comfortable attending events to capture content when available.
• Keen to contribute new ideas and help grow the charity's reach.

Previous communications or marketing experience is welcome but not essential. If you have enthusiasm, creativity and a willingness to learn, we'll provide the support you need.

What you'll gain

By joining our Communications Team you'll receive:

• The opportunity to make a real impact by raising awareness of our work.
• Experience in charity communications, marketing and digital media.
• Opportunities to develop skills in content creation, branding and public engagement.
• Access to training and continuous professional development.
• A chance to build a portfolio of work while supporting a growing charity.
• Recognition as part of an enthusiastic and supportive volunteer team.

Every post you publish, every story you share, and every campaign you support helps us reach more people, recruit more volunteers, raise vital funds, and ultimately strengthen the communities we serve. Your creativity could help save lives.