Enquiry officer volunteer roles in liverpool
The Media & Communications Director will play a pivotal role in developing communication strategies to enhance awareness and recognition of mountain rescue and the teams within the UK, and supporting internal communication to enable effective dissemination of information and news for Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust plan, working alongside a range of partners and colleagues.
Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams.
Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.
Objectives
The overarching activities for this role are:
- Development of external communication to a wide range of outdoor enthusiasts and ‘new explorers’ taking an interest in the great outdoors.
- Leadership of a small team plus the wider Media and Communications Network (MCN) of MR volunteers to develop and deliver a Media and Communications Strategy and programme of activity
- Publications and online communications (all social media)
- Website development
- Development of key messages, inc. support to MREW spokespeople (messages, materials and training) to enable effective stakeholder communications.
- Leading and planning for effective reactive communications in challenging situations, including issues management, messaging and spokesperson briefing.
- Liaison with external partners (PR, Magazine Editor, Public Affairs), relevant media and stakeholders, including a process for responding to incoming enquiries and interview requests and a process for planning proactive media activities.
- Development of key messages inc. safety messaging
- The development of effective Internal communications to support knowledge of MREW and to enable consistency of message from the family of Teams.
- Represent MREW at relevant external meetings.
Skills
- Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
- Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
- Ability to work alongside colleagues and manage competing priorities.
- Creativity, imagination and intuition.
- Excellent communication skills, written and spoken.
- Good organisational and project management skills.
- An ability to develop, negotiate and work within a financial budget.
- A strategic approach to the reputational management of mountain rescue in England and Wales (at all levels).
- Knowledge and understanding of the various forms of media, including broadcast and print, digital and social, so as to be able to meet their differing needs and ensure that there is a clear process for the handling of approaches or enquiries to MREW from outside media organisations, agencies or individuals.
Personal Attributes
- The ability to lead and motivate a team that combines volunteer and professional roles and that covers a range of disciplines, skills and platforms.
- Capable of working under pressure, within constraints and meeting deadlines.
- The ability to build and maintain relationships, internally and externally, based on integrity and trust.
- The ability to delegate to others, engaging and involving appropriate support from the wider network.
- Strong personal creativity, imagination and intuition in dealing with challenges, opportunities and people.
- A proactive attitude, with the drive and enthusiasm to initiate and carry out projects to conclusion, involving others, on time and on budget.
- Resilience, particularly when faced with challenges, uncertainty and setbacks.
Management responsibilities:
- To contribute to the management of MREW through regular business meetings, ensuring that the media and communications aspects of activity are considered in planning and decision-making.
- To ensure all network members are treated fairly, in line with MREW policies and also its mission and values.
- To develop an approach to the sustainability of the Media and Communications function, including succession planning for key roles and the strengthening of the dispersed network.
We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate commitment to the mission and cause of the charity.
Qualifications
- Essential to this role is an awareness of the internal character of MR and the external environment in which it operates, and an ability to identify and anticipate communications priorities.
- Practical experience in a media or communications management role is also desirable, for instance, such as journalism, PR, marketing, or online media.
- An ability to plan proactive media and communications activities and to develop ways of measuring their effectiveness.
- Experience of issues and crisis management, enabling anticipation and support to management and others on the development of plans, messages and position statements.
Additional notes
- To work with the CEO to plan for future activity and to ensure that a planned communications approach is developed.
- To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
- To work with other national teams to release internal communications, press statements and support campaigns as required.
- This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
- Travel during the working day may be required, with occasional absence from home overnight, as meetings with partners, colleagues, and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Volunteer PR Officer will help raise awareness of the organisation’s mission, activities, and achievements by creating and sharing compelling stories. They will nurture relationships with the media, support communication campaigns, and play a key role in strengthening the organisation’s public profile.
Key Responsibilities
Media Relations
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Draft and distribute press releases, articles, and media briefings
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Build and maintain strong relationships with journalists, bloggers, and local media outlets
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Respond promptly and professionally to media enquiries
Content Creation
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Produce engaging content for newsletters, blogs, and social media
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Support the creation and design of promotional materials (posters, flyers, campaign assets)
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Capture and share stories that highlight the impact of the organisation’s work
Campaigns & Events
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Assist with promoting fundraising and awareness campaigns
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Publicise events through traditional and digital communication channels
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Represent the organisation at community events and networking opportunities
Brand & Reputation
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Ensure all communications reflect the organisation’s tone, values, and branding
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Monitor media coverage and report key highlights to the team
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Provide support with crisis communication when required
Skills & Qualities
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Strong written and verbal communication skills
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Confident networker with the ability to build positive relationships
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Creative, energetic, and full of ideas for campaigns and content
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Familiarity with social media platforms and digital communication tools
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Organised, reliable, and able to work independently
Commitment
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Flexible hours: approximately 3–6 hours per week, depending on campaigns and events
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Willingness to attend occasional meetings and community events
Benefits of Volunteering
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Gain hands-on experience in PR and communications
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Develop professional skills and expand your network
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Make a meaningful contribution to a cause that matters
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Join a passionate and supportive team of volunteers
Thank you!
Could you be our new Chair?
Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.
Key responsibilities
Student Minds Chair is expected to commit to the following:
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Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
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Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.
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Monthly supervision calls with the Chief Executive
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Annual in-person appraisal of the Chief Executive
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Support with board appraisals and recruitment
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Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.
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Attendance at relevant task-group meetings and/or committees.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
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For more information about the role responsibilities please download our recruitment pack that is linked
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Download and complete our application form which is available via the link
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Complete the Equality Monitoring Form.
Application process
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Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
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Interviews: 27th January, with our Chair, Trustee and CEO
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Appointment: subject to approval by the Student Minds Board
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
To plan, create, and develop high-quality, neuro-affirming social media that grows our audience, drives enquiries for services and groups, and protects the wellbeing and dignity of our community.
Key Responsibilities
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Strategy & Planning
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Develop a simple, channel-specific content plan (quarterly themes; monthly calendar; weekly posts).
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Align content with the organisational strategy, campaigns, and fundraising/activity cycles.
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Content Creation & Publishing
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Write clear, accessible copy; produce short-form video, graphics, and carousels consistent with brand guidelines.
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Schedule and publish across core platforms (e.g., Facebook, Instagram, TikTok, LinkedIn, X) using approved tools.
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Ensure accessibility (alt text, captions, readable layouts) and apply a neuro-affirming style.
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Community Management
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Monitor comments and messages; respond or triage sensitively using agreed tone and response scripts.
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Enforce house rules; escalate safeguarding concerns via the Designated Safeguarding Lead (DSL).
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Campaigns & Partnerships
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Support campaign roll-outs (service launches, recruitment, fundraising); coordinate with colleagues and partners.
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Source and manage consented user stories; maintain a compliant photo/video asset bank.
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Insights & Reporting
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Track core metrics (reach, engagement, click-throughs, conversions to sign-ups or enquiries).
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Produce a concise monthly dashboard with highlights, risks, and next steps; test and learn.
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Governance & Compliance
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Uphold safeguarding, confidentiality, and data-protection standards (GDPR/ICO).
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Follow brand, style, and approvals processes; maintain a crisis-communications/escalation log.
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Avoid clinical advice or individual case discussion on public channels.
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Person Specification
Essential
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Clear, audience-centred writing and editing skills; confident with short-form video and basic design.
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Working knowledge of at least two platforms listed above and a scheduler (e.g., Meta Business Suite/Buffer).
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Sound judgement online; able to moderate calmly and escalate concerns appropriately.
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Commitment to accessibility, equality, diversity, and inclusion; comfortable with a neuro-affirming approach.
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Organised, reliable, and able to meet light weekly deadlines with minimal supervision.
Desirable
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Familiarity with analytics, UTM links, and simple reporting in spreadsheets or dashboards.
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Experience in a charity/VCSE, education, health, or workplace inclusion context.
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Basic Canva/Adobe skills and simple video editing on mobile/desktop.
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Understanding of safeguarding in digital spaces; MHFA or similar is a bonus.
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Lived experience of ADHD or neurodivergence (welcomed but not required).
Safeguarding & Data Protection
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This rôle interacts with the public online. You will complete safeguarding and data-protection briefings and follow our escalation procedures. A DBS check may be requested depending on activity (e.g., direct engagement with young people or vulnerable adults at events).
Induction, Support & Benefits
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Induction covering brand, tone, safeguarding, data protection, and tools.
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Named supervisor (Managing Director or Marketing & Communications Lead) with regular check-ins.
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Training resources (accessibility, inclusive language, social media best practice).
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References and portfolio credit for significant campaigns.
Success Measures (first 3–6 months)
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Consistent content cadence delivered against the calendar.
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Month-on-month growth in reach/engagement and click-throughs to priority actions (event sign-ups, enquiries).
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Evident improvement in accessibility and brand consistency.
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Clear moderation record with timely escalations and zero unmanaged risks.
How to Apply
Please send a short CV or LinkedIn profile and 2–3 examples of posts/reels/graphics you have produced (links or files). In a brief covering note (max 300 words), outline:
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a channel you enjoy and why,
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a quick idea for a one-month content theme for ThriveSpark, and
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your typical availability.
ThriveSpark CIC is committed to equity, diversity, and inclusion. We welcome applications from people of all backgrounds and particularly encourage those with lived experience of ADHD or neurodivergence to apply. Adjustments are available throughout recruitment and volunteering.
Non Charity Employer
1 - 5
At ThriveSpark Southampton, our mission is to empower, support, and celebrate people with ADHD across Southampton and the surrounding community.
The client requests no contact from agencies or media sales.
Thank you!
Could you be one of our new trustees?
We currently have space on our Board for up to eight new Trustees who want to work with us to help improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
You may be thinking that you don't have the experience because you haven't been a trustee before, or because charity governance isn't your field. Think again!
Here's what you DO NEED need:
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Commitment to our vision - a world where no student is held back by their mental health
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Experience in 1 or 2 of the following areas:
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Current higher education students
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Professional higher education sector expertise
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Legal expertise
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Fundraising and income generation expertise
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Equity, diversity, inclusion, belonging, intersectionality and anti racism expertise
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AI and technology expertise
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Campaigning, advocacy, community organising and/or public affairs expertise
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Marketing and brand awareness expertise
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People and culture, HR, organisational development or leadership development expertise
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And what you DON'T need:
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Previous experience of trusteeship
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Experience in charity law or working with a charity
Both experienced and aspiring trustees have much to bring to our table: we are looking for fresh perspectives and seasoned knowledge alike.
Key responsibilities
Student Minds Trustees are expected to commit to the following:
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Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
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Preparation and attendance at two board away days each year, usually from 12.30 - 5 pm. Board away days are in person and usually take place in Leeds. Travel expenses can be claimed.
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Ad-hoc meetings and conversations with the senior management team as required. This usually constitutes approximately a further five working days a year.
If appointed, you will receive the training and onboarding you need to be a confident, contributing member of the board. We are also able to provide you with a board buddy to support you in your first few months.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
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For more information about the role responsibilities please follow the link
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Download and complete our application form, which is available on the link
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Complete the Equality Monitoring Form.
Application process
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Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
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Interviews: 29th or 30th January (general Trustees) or 5th February (Student Trustees) with a Trustee and CEO
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Appointment: subject to approval by the Student Minds Board.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Who are we looking for?
We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance.
You will play a pivotal role in ensuring the Gut UK’s ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this.
As treasurer, you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee, ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation.
Registered Charity
11 - 20
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
Thank you!
PDA Society are excited to share that we are looking for 2 new Trustees to join our board.
Trustees play a key role in providing strategic direction, oversight, and support to ensure that the PDA Society continues to grow sustainably and deliver real impact for the community we serve.
Following the retirement of two Trustees we’re keen to broaden the range of skills and experiences represented. Our work is guided by people with lived experience, and our Board of Trustees plays a central role in shaping our strategy and ensuring that our values are embedded across everything we do.
Appointments are made on merit, and we are committed to creating a diverse, inclusive Board that truly reflects the communities we serve.
We particularly welcome applications from anyone who has experienced marginalisation due to their race or religion, as these voices are currently underrepresented on our Board.
This is a voluntary position, and Trustees are not remunerated, although reasonable expenses are reimbursed. Trustees are appointed for an initial 3-year term.
Registered Charity
11 - 20
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Thank you!
We are currently looking for a new Digital Fundraising Trustee who can use their skills to support our growing charity. We need someone with relevant fundraising experience who thrives as part of a dynamic group of Trustees, who is willing to champion the charity and who values seeing the impact that our work can make
The Digital Fundraising Trustee will participate in all areas of the charity’s governance with a special interest in the fundraising implications of the strategy, governance and support with the Board’s understanding and interpretation.
The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing the CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we implement our new 5-year strategy for 2025-2030.
The Link to apply is listed in the attached Recruitment Pack or can be accessed via the Redirect to recruiter button.
The client requests no contact from agencies or media sales.