Evaluation and learning manager jobs

About International Needs UK

International Needs (IN) UK is a partner of a global Christian mission and development federation working collaboratively in over 30 countries to serve families in some of the world's poorest communities. Inspired by John 10:10, “I have come that they may have life and have it to the full,” our vision is for families to access the resources they need to overcome poverty and realise their God-given potential. Our mission integrates practical development solutions—like education, clean water, and sustainable livelihoods—with the transformational message of the Gospel.

Strategic Objectives of the Role

You will play a pivotal role in evaluating, shaping and developing programme proposals put forward by International Needs partners which have a strong fit with fundraising opportunities in the UK. Developing strong partnerships to ensure effective programme delivery, and evidencing programme impact through strong communication and reporting are also key. This role is central to our mission and requires someone who both professes and practices the Christian faith in accordance with our Statement of Faith.

Responsibilities

• Advance Programme Design and Delivery - building and nurturing deep prayerful relationships, supporting partners develop programmes that meet real community needs and strengthening planning, execution and monitoring
• Enhance Programme Quality and Accountability – providing full programme cycle oversight, maintaining programme excellence and financial integrity and delivering effective reporting to all stakeholders
• Build Capacity in International Partnerships – equipping partners with tools and guidance to improve project design, implementation, and impact measurement whilst fostering a learning environment to build capacity for local sustainability and leadership
• Drive Impact Communication and Fundraising Collaboration - Translate outcomes into compelling impact stories, working closely with fundraising colleagues to align programme insights with donor engagement. 
• Support Organisational Growth and Innovation - advise leadership on funding opportunities and partnership development to support strategic decision-making, participating in cross-functional initiatives to further the mission and operational excellence of the charity. Be active in team prayer, spiritual formation, and the life of the organisation. 

Candidate Profile

We are seeking someone who is: 

• Passionate about Christian mission and prayerfully committed to global transformation 
• An effective cross-cultural communicator and relationship-builder 
• A strategic thinker who pays attention to detail 
• A self-starter who takes ownership and delivers results 
• Collaborative, adaptable, and motivated by both people and purpose 

Key Essential Skills and Experience

• Minimum 2 years’ experience in project/ministry management which can include lived experience of mission project delivery
• Strong planning, budgeting, and project evaluation skills
• Experience building capacity in international or grassroots partners

Applications close: 30th January 2026

First Interview (Online): 3rd and 4th February 2026

Second Interview (In person): 10th February (in Croydon) 

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.

You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.

You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.

The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.

Main duties

• Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce

• Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom

• Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment

• Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives

• Manage the build and development of programme application sites with input from programme leads

• Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements

• Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion

• Manage the two-way sharing of application and engagement data with universities and delivery partners

• Support the communication of data and insights in Salesforce through the creation of dashboards and reports

• Prepare data for annual HEAT submissions

• Support the Senior Impact and Evaluation Manager with data and analysis when required

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who the following:

Skills:

• High degree of initiative and the ability to take responsibility and prioritise own workload

• Strong problem solving and analytical abilities

• Organised, independent and able to work to deadlines

• Ability to think strategically

• Excellent attention to detail

• Demonstrates a willingness to learn

• Excellent verbal and written communication

Experience

• Experience as a Salesforce administrator, particularly in the non-profit sector

• Understanding of UK GDPR principles and compliance

• Proficiency in Microsoft Excel and the Office suite

• Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

•  Knowledge and experience of the higher education, education, and/or non-profit sectors

• Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker

• Holding a Salesforce Administrator Certificate

• Project management training

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£45,000 per annum

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check will be required

Interviews

Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

The ideal candidate

We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:

• Leadership and Team Management
• Provide regular clinical and line management supervision to six practitioners.
• Support staff wellbeing, development, and performance through reflective practice and professional guidance.
• Lead on recruitment, induction, and ongoing training of team members.
• Oversee referral pathways, allocation of cases, and management of team caseloads.
• Monitor service delivery to ensure high-quality, safe and effective clinical practice.
• Lead risk management processes and provide senior oversight of complex or high-risk situations.
• Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
• Participate in organisational planning, meetings, and strategic discussions.
• Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Role overview

It is essential that you have

• UK-recognised qualification in Psychotherapy or Counselling Psychology.
• Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
• Ability to work flexibly in varied settings.
• Proficient in assessing client needs and offering tailored services.
• Strong team leadership and collaboration skills.
• Excellent communication and interpersonal abilities.
• Proven experience in engaging with vulnerable adults.

About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 4 February 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

We are looking for a Deputy Cinema Manager to join the team at our brand new MediCinema based in Birmingham Children’s Hospital.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Birmingham Children’s Hospital MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced Disclosure check, which we will arrange.

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you. Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Senior Corporate Partnerships Manager – NationwideContract: Permanent
Salary: £42,539 - £51,578 (Manchester) £46,792 - £55,832 (London)
Location: Nationwide (Hybrid) Manchester or London
Closing Date: 19TH Jan 2026
Interviews: 22nd Jan onwards -

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Corporate Partnerships Manager to join our Corporate Partnerships team.

About us

Centrepoint supports vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Our ambition is to end youth homelessness by 2037.

Working alongside our partners, we support over 16,000 young people each year.

About the role

This is a senior, high-impact role responsible for managing and growing Centrepoints largest corporate partner- Nationwide. that delivers long-term, sustainable income and meaningful social impact.

You will lead the direct relationship with Nationwide and managing the internal governance structure supporting the partnership.

You will work closely with colleagues across the whole organisation to deliver on all aspects of the partnership to deliver mutual value for both Centrepoint and our corporate partner.

This role also includes leadership responsibility, providing direction, support and development to two line reportswithin the function.

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on different contracts.

What you’ll be doing

• Managing Centrepoints largest strategic corporate partnership, ensuring excellent stewardship, delivery and renewal
• Identifying opportunities within the partnership that that align with Centrepoint’s strategic priorities
• Developing compelling partnership propositions that go beyond fundraising to include all areas across the organisation
• Leading and motivating a small team, providing clear direction, coaching and development
• Working closely with senior internal stakeholders to lead the governance elements of the partnership
• Representing Centrepoint confidently with senior corporate decision-makers
• Monitoring partnership performance against income and impact targets

About you

You’ll bring:

• Proven experience of managing and growing corporate partnerships, ideally within the charity sector
• A strong track record of managing  high-value partnerships and complex stakeholder relationships
• Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
• Leadership experience, with the ability to motivate and support others
• A collaborative, strategic and commercially minded approach

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:

• 25 days annual leave rising to 27 days
• Healthcare cash plan
• Private medical insurance
• Income protection
• Employer pension contributions of 5%
• Cycle to Work scheme
• Interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including people with lived experience of homelessness.

Don’t miss this opportunity to join Centrepoint as our Senior Corporate Partnerships Manager — click Apply now.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. 

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations. 

Job Purpose: 

The purpose of this role is to coordinate and support Monitoring, Evaluation and Learning (MEL) across WAGGGS’ Learning and Leadership Development (LLD) portfolio and other global programmes, as needed. The role supports the development and implementation of organisational and programme-level MEL frameworks, systems and tools, and contributes to effective data collection, learning and reporting.

The MEL Coordinator collaborates with the organisational MEL Manager and wider MEL team to ensure alignment with organisational MEL approaches, standards and systems, while providing day-to-day MEL coordination and technical support to LLD teams and other programmes.

Key Responsibilities: 

Programme MEL 

1.  Development and delivery of MEL framework & system for LLD, and other WAGGGS delivery areas, in alignment with organisational MEL standards.

2. Support the integration and consistent use of MEL methodologies across teams and volunteer-led activities, contributing to a shared approach to evidence and learning. 

3. Consolidate, analyse and synthesise evidence from young women, volunteers, Member Organisations, and staff to support programme learning, adaptation and reporting. 

4. Provide technical support and guidance on all related MEL activities.

Organisational MEL  

1. Contribute to the testing, design, and finalization of a WAGGGS’ organisation-wide Theory of Change, providing technical input and coordinating inputs from teams during the final development phase. 

2. Support the coordination and operationalisation of organisational MEL framework, tools, systems, and reporting processes, in collaboration with the organisational MEL Manager and wider MEL team.

3. Coordinate and support MEL capacity strengthening activities across teams, including guidance, training and troubleshooting, as appropriate. 

4. Support integration of learning and reflection practices into organisational planning, reporting, and reviewing processes.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

Monitoring, Evaluation and Learning Officer

These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.

Position: Monitoring, Evaluation and Learning (MEL) Officer

Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £31,428 per annum

Contract: fixed-term contract starting as soon as possible, until 9th April 2027

Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Dates: 4th & 5th February 2026.

About the Role

As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.

Your principal duties and responsibilities will include

• Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
• Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
• Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
• Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
• Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
• Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
• Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

• Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
• Significant knowledge or experience of conducting quantitative and qualitative data analysis.
• Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
• A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
• Competent IT skills, including MS Office
• Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

As our Learning & Organisational Development Specialist, you’ll be a strategic partner across the organisation - diagnosing performance gaps, designing impactful learning solutions, and equipping leaders to build a culture of continuous growth. In this pivotal role, you will utilise your faith-based ethos would be integral to ensure that every development initiative strengthens our people, enhances our organisational performance, and deepens the impact of our life-changing mission.

In this role you will: 

Diagnose capability and performance needs through strategic consultation, data analysis, and root-cause assessment to recommend evidence-based, adult-learning solutions.

Design blended learning pathways and high-quality materials (briefs, storyboards, facilitator guides) aligned to organisational frameworks and competency requirements.

Partner with digital learning to build scalable virtual and e-learning solutions that enhance accessibility and learner experience.

Facilitate workshops and capability-building sessions, coaching leaders and internal facilitators to ensure consistent, high-impact delivery.

Evaluate learning effectiveness and ROI, defining success metrics, analysing impact data, and translating insights into workforce planning and continuous improvement.

Strengthen organisational performance, culture, and mission alignment by supporting OD and talent initiatives, enabling leader-owned learning solutions, and actively engaging in the spiritual life and values of MAF.

Education & Skills
Essential:

• Workshop facilitation experience

Desirable: 

• CIPD Level 5 or equivalent
• Coaching and mentoring level 3

Job Related Experience

Essential: 

• Proven experience in consulting, instructional design, or learning programme management.
• Strong diagnostic and analytical capability - able to translate business goals into development interventions.
• Skilled in facilitation (virtual and face-to-face) with diverse, multicultural audiences.
• Understanding of adult learning, coaching methodologies, and behavioural change.
• Excellent stakeholder engagement and influencing skills.

Desirable:

• Experience in organisational development or change management.
• Knowledge of digital learning platforms (e.g., Litmos, etc.) and learning analytics.
• Exposure to leadership or culture transformation programmes.

There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal. 

We are now seeking an Impact and Evaluation Manager to support the design and delivery of robust impact measurement approaches to evidence and evaluate the impact of Battersea’s work to deliver change for dogs and cats, enabling a culture of evidence-led decision making and continuous improvement.

Within this role, you will manage the collaborative and participatory design and development of frameworks and evaluation approaches for projects/programmes being delivered to achieve Battersea’s organisational strategy, including both charitable impact and enabling function projects and programmes.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 19th January 2026
Interview date(s): w/c 2nd February 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

For full details on the role, please download the recruitment pack.

This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.

You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.

We need someone who:

• Has humanitarian or not-for-profit sector experience
• Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
• Is passionate about improving the lives of displaced people worldwide
• Brings sharp analytical skills to optimise how we direct resources where they're needed most
• Can communicate data-driven insights in ways that build trust and inspire action

Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!

What is a Fixing Factory?

Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 and we currently have three operational sites across London in Camden, Haringey and Hackney.

Each new Fixing Factory site grows and nurtures a community of repairers, is strongly linked with local residents and stakeholders, and is driven by engaged teams of volunteers. There is a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory on every high street’.

About the role

Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to manage a team of volunteers to get our latest Fixing Factory locations up and running? We want to hear from you!

As one of our Fixing Factory workshop managers, you’ll be responsible for the day-to-day operations of our two newest Fixing Factory sites, helping members of the public to fix their broken items, and managing a successful team of volunteers and freelancers to support along the way.

You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste. The two new sites will be trialling a scaled-back Fixing Factory model compared to our other three sites, so you’ll be a key part of developing and iterating a new way of delivering a Fixing Factory.

The two new sites will be in shared spaces with other community organisations. A key part of this role will be to build and maintain positive relationships with others managing and using the spaces.

You will split your time between the two new Fixing Factory locations, working remotely with a passionate Fixing Factory team, including workshop managers for other sites, and a central development and project management team. You’ll also work closely with Possible, our partner on the Fixing Factories project.

If you’re a fixer with the skills and enthusiasm to manage a welcoming, safe, and impactful repair hub, this is the role for you!

Key responsibilities

Activity and delivery

• Take responsibility for overseeing on-site repairs at the two Fixing Factory locations, ensuring they are completed safely, effectively, and to a consistent standard.
• Deliver a regular programme of activities at the two sites, including community drop-in repair sessions, workshops for the general public, and sessions for volunteers to repair damaged electronic goods.
• Work with the Fixing Factory Lead to make changes in response to feedback and project needs.
• Participate in the necessary training needed for the role.
• Take responsibility for ensuring health and safety, safeguarding, and first aid protocols are implemented and adhered to at the two sites at all times.
• Ensure activities provide an inclusive and pleasant environment for staff, volunteers, and members of the public.
• Implement processes to manage the inventory of equipment, consumables, spares, and repaired items at the Fixing Factory.
• Ensure workshop, tools, and equipment are maintained and well organised.

Volunteer management

• Help build a volunteer community at both sites that feels empowered to take the lead on the delivery of some of the core Fixing Factory activities.
• Supervise Fixing Factory volunteers and freelancers, including leading volunteer inductions, regular work and wellbeing check-ins, volunteer team meetings, and celebrations with support from the Fixing Factory Lead.
• Create an open, welcoming, inclusive environment for volunteers, whilst encouraging collaboration and skill sharing.
• Ensure there is a sufficient and growing pipeline of volunteers and freelancers, including leading recruitment for specific roles to run core Fixing Factory activities.

Relationship management

• Build and maintain positive relationships with local stakeholders, including the managers and users of both shared sites, members of the public, local repair businesses, local authorities, volunteers, and community fixing initiatives, with support from the Fixing Factory Lead.
• Maintain an open and honest line of communication with the Fixing Factory Lead, other workshop managers, operational group, and Possible colleagues.

Monitoring and evaluation

• Collect and train volunteers to collect monitoring and evaluation data related to the Fixing Factories with support from the Fixing Factory Lead.

Income generation

• Work with the Fixing Factory Lead to track and grow onsite income-generating activities to ensure that the shop meets its objectives for financial sustainability. This includes overseeing:
• Paid workshops and training sessions, including generating bookings from the public
• Potential for small-scale sales of refurbished items
• Encouraging donations during the delivery of core activities

Finance management

• Follow agreed Fixing Factory finance processes, including correct and timely categorisation of regular project income and expenditure (training will be provided) with support from Fixing Factory Lead.
• Manage your Fixing Factory locations' day-to-day site finances: petty cash, buying materials, workshop consumables, and reimbursing volunteers' expenses.

Communications

• Respond to enquiries about your Fixing Factory sites via email with support from the Fixing Factory Lead.
• Update the Fixing Factory website, Eventbrite, and Ticket Tailor booking systems for events with support from the Fixing Factory Lead and Possible comms team (training will be provided if needed).
• Publicise workshop activities and off-site events locally with support from the Fixing Factory Lead.
• Respond to press and comms requests when needed (for example, providing quotes or facilitating visits from journalists). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.
• Where requested, facilitate comms team interactions with your Fixing Factory volunteers, including requests for interviews and comms training requirements, with support from the Fixing Factory Lead when needed.

Organisational and partner involvement

• Attend monthly workshop manager meetings, weekly team meetings, monthly 1:1s, local partners group meetings, and any other meetings requested that contribute to the effective running of Fixing Factories.
• Represent Restart at public events and meetings where appropriate.
• Participate in organisational strategy development and reviews.
• Be a team player: skill sharing, chipping in on communal tasks, and helping each other out.

Person Specification

Essential Criteria

• You are able to repair electrical items independently, confidently, safely, and quickly, or you demonstrate an understanding of electrical knowledge with the ability to learn how to repair electrical items quickly - this will include changing plugs and repairing items such as toasters, kettles, and power leads
• You have a strong commitment to safety and wellbeing - we have some golden rules to keep everyone healthy and safe - especially around electricity - you will be the guardian of these and be able to recognise and call out when you spot unsafe working practices
• Passion for teaching others how to repair - you have experience teaching others to repair, or you are keen to learn
• Proven excellent time and task management - you’re highly organised, enjoy implementing processes and systems to maximise efficiency, and are target-driven
• Proven to be focused and meticulous when recording information - you’re a stickler for detail and understand the importance of keeping accurate records up to date on a timely basis for successful project delivery
• Experience working in and with the community, including outside of normal working hours - you find this more rewarding than challenging, making time for whoever walks through the door, as well as being able to work regular weekend and evening hours
• Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers, and other stakeholders in a variety of practical scenarios
• Experience and ability to work well as a team member and respond well to feedback - both in person, onsite, and through contributions to the wider Fixing Factories partnership development. This project is going to be heavily influenced by the needs of the local community, so you need to be open to receiving regular feedback
• Demonstrated ability to work independently and use own initiative - as well as being part of a team and working to a project plan, you have the ability to put your own mark on the new Fixing Factories
• Commitment to The Restart Project’s mission and an interest in sustainability or technology

Great-to-haves

• Experience overseeing a site-based project - this could be anything from a community garden to managing elements of a charity shop
• Experience facilitating successful volunteer-based projects - and an understanding of how to retain and strengthen volunteer engagement in community initiatives
• Experience leading a group to deliver an activity
• Excellent written communication skills - you will have some experience of responding to email enquiries and be able to provide short quotes and copy for promoting Fixing Factory activities locally

What We Offer

• Employer pension contributions of 8%
• 28 days paid holiday (pro-rata) plus bank holidays, and additional days between Christmas and the New Year when the office is closed
• A shorter working week, in which employees work 90% of their paid hours, once probation is passed. This is reviewed on an annual basis.
• Scope to take real ownership and drive the project forward
• A commitment to professional development with training opportunities
• We provide the chance to make a difference in a fun, eclectic, and creative atmosphere, where work can move quickly and not be hampered by bureaucracy. 

Role funded by The National Lottery Community Fund

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience. Please note that this is a 12-month FTC maternity cover role. 

This role will be mostly home-based, with one office day per month (travel costs covered) at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

About the role

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

About you

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional employee benefits package, including: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme

About the role:

This is a leadership role with real weight — and real impact. As the Service Manager in our Shooters Hill service, you’ll lead an accommodation service supporting young people aged 16+ as they navigate housing, independence and what comes next. You’ll set the tone, hold the standards and champion a service that is safe, ambitious and unapologetically centred on young people’s strengths.

Your days will be a mix of strategy and presence. You’ll be visible in the service, backing your team to deliver consistent, high-quality, personalised support, while keeping a firm grip on housing management, safeguarding and performance. You’ll coach, challenge and develop staff to work confidently within a trauma-informed, psychologically informed environment — ensuring support is not only responsive, but genuinely empowering.

You’ll also be the connector. Working closely with local authorities, commissioners and partner agencies, you’ll make sure referrals are right, pathways are clear and move-on starts from day one. You’ll use insight, data and lived experience feedback to keep evolving the service — because standing still isn’t an option when young people are relying on us to get this right.

If you’re driven by high standards, believe young people deserve more than box-ticking support, and want to lead a service that helps them build skills, confidence and futures on their own terms — this is your moment.

About you:

• You’re an experienced manager who knows how to lead and develop staff across accommodation-based services, often spanning multiple sites.
• You bring a strong grasp of housing management, health & safety and safeguarding — and you don’t shy away from accountability.
• You’re confident working with young people facing complex challenges, using a trauma-informed, psychologically informed and strengths-based approach.
• You build credible, productive relationships with commissioners, local authorities and partners, and know how to represent a service with confidence and clarity.
• You lead with integrity, curiosity and courage — committed to equality, inclusion and creating spaces where both young people and staff can thrive.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 18th January at midnight

Interview Date: Tuesday 3rd and Wednesday 4th at an SHP service in Greenwich 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as an Impact and Evaluation Manager, at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where your insights will shape real change. As Impact and Evaluation Manager, you’ll:

• Lead research and evaluation projects that strengthen Young Enterprise’s evidence base and inform strategy
• Turn data into stories that amplify young people’s voices and drive impact
• Coordinate and align data across 15+ programmes, ensuring quality and consistency
• Stay ahead of trends in education and youth research, bringing fresh ideas and innovation
• Work collaboratively across teams and with external partners to share insights and champion best practice

This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about making a difference: Using evidence to unlock opportunities for young people
• a natural problem-solver: Finding creative ways to collect, interpret, and communicate data
• detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean
• collaborative and proactive: Working across teams and engaging external networks to make big ideas happen
• a clear communicator: Turning complex findings into compelling stories that inspire action

Key Responsibilities

• Lead and manage research and insight projects, including quick-turnaround polls and primary/secondary research to strengthen Young Enterprise’s evidence base.
• Coordinate and align data across multiple programmes, supporting colleagues to improve data collection, consistency, quality assurance and reporting.
• Monitor, clean and validate data, ensuring high standards of data quality and completeness.
• Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
• Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks.
• Synthesize and communicate insights clearly through briefings, presentations and the organisation’s Evidence Hub to meet diverse internal needs.
• Support external reporting and dissemination, ensuring funder monitoring and evaluation requirements are met and impact is shared effectively.
• Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.

A few practical things

· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 18 January 2026. Please note that applications without a cover letter will not be considered.

Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 26 or 27 January 2026. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!