Event Coordinator Jobs in Birmingham

Review Coordinator – Help Make the World More Accessible!

Are you passionate about exploring new places and sharing your experiences? Do you want to help disabled people travel with confidence?

At Euan’s Guide, we are looking for a Review Coordinator to visit locations across the UK and review disabled access. Your insights will empower our community to find accessible places to go.

What You’ll Do

• Visit locations, venues and businesses focusing on transport hubs and surrounding facilities such as toilets, places to eat and drink and other everyday essentials.
• Share your experiences by writing engaging, informative reviews on Euan's Guide.
• Build relationships with local communities, charities, and businesses to improve accessibility.
• Represent Euan’s Guide at events and contribute to our outreach efforts.

About You

• A keen explorer who enjoys visiting new places and meeting new people.
• Experienced in reviewing, blogging, or writing.
• Passionate about accessibility and inclusion.
• Confident working independently and managing relationships with a variety of stakeholders.
• Personal lived experience of disability is highly valued.

Why Join Us?

• Meaningful impact – your work will help disabled people navigate the world with confidence.
• Flexible working – we understand the 9-5 does not work for everyone.
• Remote role – you can be based anywhere in the UK.

If you love travel, storytelling, and making a difference, apply now and be part of a movement that is shaping a more accessible world!

Please visit our website to find out more information including how to apply.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK,working directly with spinal cord injury centres’, hospitals – or indeed anywhere that people affected by spinal cord injurymay be. As aRegional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers–you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself howBack Up quite literally transforms lives

Step into a transformative journey with Working Options.

We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference.

This year we aim to reach over 90,000 young people in-person and over 2.5 million online. 

As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.

Person specification

We are looking for someone who:

* Has a genuine interest in our work.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the England today.

At the Adult Literacy Trust (ALT) we believe that literacy is a right, not a privilege, and we want everyone to have the chance to reap the benefits of this crucial life skill. We know how invaluable literacy is in changing learners’ lives, improving their life chances, employability, health and wellbeing.

ALT partners with adult education providers in some of London’s most deprived areas to offer our services to those who could benefit most from our support. Our approach is learner-led and focuses on helping adult learners to feel supported, empowered and confident in their literacy development. 

Founded in 2021, ALT is a young but ambitious charity and we’re looking for an organised, dedicated, and ambitious Recruitment Coordinator who will be at the very heart of delivering our growing service. As Recruitment Coordinator, you’ll coordinate our volunteer recruitment programme and steward applicants through our processes to become fully onboarded volunteers, ready to support adult learners.

Position: Recruitment Coordinator

Location: Remote/home-working with regular in-person work across London as required (varies according to time of year but an average of once per week, reasonable travel expenses covered)

Hours: 21 hours per week. Either three full days per week or four/five shorter days per week.

Contract: 1 year contractor position (subject to extension), £38,000pa pro rata (0.6 FTE)

Your primary responsibilities as Recruitment Coordinator

· You’ll be responsible for coordinating & implementing ALT’s volunteer recruitment programme

· You’ll work to ensure a robust pipeline of volunteer applicants to support our growing programme

· You’ll foster connections with community partners to ensure ALT’s volunteer opportunities are visible within the communities where we work

· You’ll be a welcoming and professional first point of contact for volunteer applicants

· You’ll support all volunteers through the application, training and onboarding process

· You’ll work to foster a strong and vibrant volunteer community, coordinating an annual calendar of volunteer events and leading the organisation of volunteer socials

· You’ll support with learner recruitment as needed

This role is for you if:

· You have a genuine passion for our mission, and want to help break the cycle of poor literacy

· You are warm, approachable, and eager to support volunteers and adult learners alike

· You are pro-active, responsive, and able to work under your own initiative

· You have experience of recruiting and coordinating volunteers

· You communicate clearly and concisely and can build rapport with people at all levels

· You are detail-orientated

· You are organised and can work independently to tight deadlines

· You want to join a small team and help grow the ALT programme as we expand across London

Essential criteria:

· You are London-based (or within a commutable distance to attend frequent in-person activity)

· You are comfortable working principally home-based

How to apply

If you would like to apply for this opportunity, please submit a CV and a Supporting Statement (of no more than one side of A4) demonstrating your suitability for the role and outlining why you would like to work for the Adult Literacy Trust.

The deadline for applications is Sunday 6th April. Candidates should be available for first round interviews on either the 15th or 17th April. We welcome candidates from a diverse range of backgrounds, and we are happy to make reasonable adjustments. If you need any support with your application, please contact our team. 

Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.

An exciting opportunity for an exceptional individual with either a background in event management, or some planning and delivery experience, who is keen to learn more about how to do it well in a short space of time.

We’re looking for a Co-ordinator to join our team. If you’re excited about bringing positive change to our neighbourhoods and communities, we’d love to hear from you…

3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild. 

In this role, your main focus will be helping 3ni to achieve great engagement with our key networks by growing and supporting the membership of our ‘national network for neighbourhood improvement’.

• You’ll spread the word about 3ni, helping people to understand what we do and the impact we have by developing and delivering compelling communications.
• You’ll be a strong communicator, with the ability to craft and share messages in a way that really hits the mark. We’re looking for someone who’s a proactive problem solver with a can-do attitude.
• You’ll play a key part within our small team, bringing organisational capacity and providing excellent admin support, helping us to get stuff done.
• You’ll make it all work for our team, keeping organised, planning ahead and relishing completing tasks to a high standard while meeting challenging deadlines.

Our ideal candidate will be a people person, happy to get out and about and confident building relationships within our network. You’ll know what makes a good event (or visit), and will keep our objectives in mind when scoping, designing and delivering 3ni’s work programme and member sessions.

• You’re great at developing close and trusting relationships with public and third sector leaders and other key partners.
• You’re good at writing, whether it’s a project update, an insights reports, a briefing or recommendations piece you can create a clear structure that helps readers ‘get the point’.
• You value accuracy and quality and can structure your thoughts and the points you are seeking to make.
• You’ve got a handle on what’s happening across public and third sector services, and you’re keen to learn about the neighbourhood agenda, community development policy and practice, and the learnings from Big Local and other regeneration programmes.

The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).

For further information please visit our portal via the apply button, where you can download our job pack and apply!

Closing date: Midnight, Sunday 23rd March 2025

Diversity Statement

At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.

Job Description

Title: Operations Support Coordinator

Reports to: Senior Operations Administrator

Based: Remotely - however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To maintain a high level of operational support to all areas of the Charity Group

Key Responsibilities:

· Provide operational administrative support within the Charity Group (UK & USA); tasks to include but not limited to updating database with varying records, spreadsheet creation and maintenance, running reports, managing administration projects

· Taking payments over the phone as and when needed

· Administer data received from online forms, calls and emails (follow up as necessary and update Database)

· Grants: undertaking research to identify funding opportunities for the Charity Group, completing associated forms and working with the Senior Operations Administrator to submit applications.

· Adding holidays, absences and meetings to the company diary as required.

· Collate websites update requests and liaise with Communications Team to instigate the changes.

· Assist the Patient Services Team with patient enquiries, answering calls as and when required and taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

· Administer the charity resource review process for all the resources the Charities publish -set annual or periodic review dates for current titles and engage with HCP’s and other medical professionals on reviews and approvals of new titles and subjects. Work closely with the Patient Services Manager who would manage this project.

· Provide cover for administration and other tasks when staff are on holiday or absent

· Planning, coordinating, attending events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Office applications including Word, Excel, PowerPoint, Outlook Calendar

- Experience of drafting documentation for the approval of others

- Excellent organisational skills, with the proven ability to prioritise and manage own workload to meet deadlines

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative

- Flexible approach to work and strong attention to detail and accuracy

- Can work independently, and as part of a team

- Demonstrates a methodical and thorough approach to work

- Friendly and polite with good interpersonal skills and the ability to deal with people at all levels

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

Hybrid role – with requirement to attend Birmingham office on a regular basis

As Senior Volunteer Coordinator every day is different - from offering guidance and advice to volunteer managers, to developing new training opportunities and attending events to promote volunteering across Aquarius services - you will certainly be kept busy. Organisation and time management is key as you’ll manage all elements of volunteering and monitor and evaluate volunteering data across the organisation.

You will play an active role in someone’s volunteering journey, from recruitment and ongoing support, to matching them to the right role. You will be key in ensuring that individuals have the right skills and training to thrive as volunteers with Aquarius. It is a highly rewarding role which relies on consistent communication and the ability to motivate others.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of these issues to play a key part in developing and supporting all volunteer programmes across Aquarius services. 

You will:

• Work with the Participation Development Officer, supporting the key aspects of the Group Volunteer Strategy
• Coordinate and support the development and delivery of volunteer programmes, and support local services with recruitment, support and management of volunteers – including establishing a pathway with local universities
• Develop and deliver volunteer training across the organisation, and also support engagement with the ANCHOR group and young people’s steering groups to help promote co-production and ensure that empowerment is implemented across the organisation.

To succeed, you’ll need

• Significant experience of achieving results in a similar role – backed by high levels of commitment to our work, to the Recovery Agenda, equal opportunities and anti-discriminatory practice, and the importance of mutual aid.
• Experience of working with volunteers which will include effective engagement, as well as recruitment, support and management
• An understanding of the functional approach to substance misuse, and will have demonstrated your ability to develop and deliver training programmes
• The ability to work well on your own initiative, prioritising, planning and managing your own workload, as well as the flexibility and all-round people skills to contribute as part of a friendly team
• The ability to communicate clearly and with sensitivity, in writing, face-to-face or on the telephone, with people at all levels and from a wide range of social and cultural backgrounds.
• Excellent IT skills, with knowledge of Microsoft Word, PowerPoint, Excel, Outlook and Access and the ability to produce clear and concise reports
• A willingness to travel, occasionally nationally, as well as to work evenings and weekends if required.

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

An enhanced DBS disclosure will be required for this post.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

About us

Alne Wood Park is a natural burial ground owned by the Heart of England Forest.

The burial ground provides a biodiverse environment encouraging wildlife both within the burial ground itself and in the surrounding woodland. 

The site is open for burials of local and non-local residents, regardless of their beliefs and religions. Burials can be conducted between 10am and 3pm. With no more than one burial per day, families have time to conduct funerals without pressure to leave.

After a funeral, over the next few months, the grave-site will be levelled as it settles and subsequently planted with a special blend of wildflower and grass seed that matches existing species from the site. At this point a small subtle stone or wood plaque can be purchased. This allows memorialisation but balances it with maintaining the natural look and feel of the site. 

As Association of Natural Burial Grounds members, we are committed to their code-of-conduct and are also looking to develop best practice in-line with guidance for a green funeral. In addition, the manager of Alne Wood Park is a member of both the Institute of Cemetery and Crematorium Management and also the Good Funeral Guild. 

About the role

We are seeking a compassionate and organised individual to join as our Alne Wood Park Coordinator.  

In this role, you will be involved in building a trusted relationship with a variety of stakeholders including site users, funeral directors and celebrants. You will approach matters sensitively and use your exceptional communication skills to support users arranging funerals, liaising with the other professions involved to ensure that funerary operations are undertaken to the highest possible standards.  You will be responsible for maintaining accurate plot records, submitting statutory documentation and responding to enquires.

This is a fulfilling role, and your passion for natural burials will be evident when you promote Alne Wood Park Natural Burial Ground through a range of marketing campaigns, attending events and public engagement activities.

The Heart of England Forest is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and a DBS disclosure.

Please download our candidate pack to find out more.

What we offer:

• 28 days holiday plus bank holidays (pro rata for part time employees)
• Contributory company pension with 4.5% employer contribution
• Health Cash Plan – get cash back on opticians, dentists and more!
• Group Income Protection Scheme – to support you if you get sick
• Employee Assistance Programme – financial, physical and mental wellbeing support
• Access to exclusive discounts from thousands of retailers
• Life Assurance at four times your basic salary

WE’RE HIRING!

Reach is looking for an enthusiastic individual with lived experience (individual, parent/carer, relative or friend) of Upper Limb Difference to join our team as the 18-25 Retreat & Mentorship Programme Coordinator.

This exciting new role will play a vital part in delivering a transformative experience for our young adult members.

You will be a key figure in creating a supportive and inspiring environment where young people can connect, grow, and thrive. In this role you will be working from home, the role involves some travel to project and charity events and meetings, Reach charity will cover your expenses.

THE ROLE:

The role is 1 day a week 3-year fixed term contract 2025-2028 (£30,950 FT equivalent). You can work remotely and flexibly for most of the year.

—————

ABOUT REACH:

Reach Charity Ltd empowers individuals with Upper Limb Difference through support, advocacy, and community. We believe in the power of peer support and strive to create inclusive and empowering experiences for our members.

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

REF-220001

Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.

The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.

Who are we looking for?

We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.

The ideal candidate will have:

• Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
• Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
• Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
• Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
• A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.  

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

First stage interviews: Wednesday 23rd April 2025

Second stage interviews: Tuesday 29th April 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

About the Role

Sense is recruiting for a Volunteer Development Lead to join our fantastic People & Culture Team, working on a hybrid basis between home and our offices in either London or Birmingham. We can also accommodate candidates able to commit to a part-time schedule (minimum of four days per week).

The Volunteer Team owns the strategic overview and direction of volunteering at Sense. As a key role in growing, supporting and enhancing volunteering across Sense, they work collaboratively with all functions across the organisation to help shape volunteering opportunities, improve volunteer experience and embed processes that ensure volunteers feel valued and empowered to make a real impact.
 

The main duties and responsibilities include:

• Support with the delivery of Sense’s Volunteer Strategy, helping to ensure all activity aligns with Sense’s vision and mission.
• Increase volunteer participation by developing inclusive and meaningful opportunities that cater to diverse interests, skills, and availability.
• Enhance the quality and impact of volunteering by establishing clear guidance on volunteer engagement and management.
• Ensure volunteering at Sense is accessible, inclusive and contributes to the charity’s overall mission.
• Develop innovative and new volunteering models, including micro-volunteering to further enhance our work.
• Help design and deliver Volunteer Management workshops to help equip volunteer managers across the organisation with best practice tools, and strategies to enhance the volunteer experience.

To succeed in this role, you will have:

• Experience in developing volunteer programmes and volunteer management.
• Strong knowledge of best practices, legislation and emerging trends in volunteering.
• Demonstrated success in delivering strategies and/or large-scale projects.
• Promote inclusive volunteering opportunities, identifying and addressing barriers to participation.
• Develop external partnerships to enhance Sense’s volunteer network and extend opportunities.
• Good knowledge of policies and practices in safeguarding, risk management, and volunteer engagement.
• A commitment to people with complex disabilities and Sense’s vision and values.

Personal Circumstances

• This role requires a hybrid working model, with at least two days per week in the office or visiting shops or other sites.
• Ability to travel to either our Selly Oak (Birmingham) or our London office.
• Applications will be considered from candidates able to commit to a part-time schedule (pro-rata, minimum of four days per week).
• This role may require occasional overnight stays for training, meetings or events. 
   

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form.