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About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.
Key deliverables:
Partnership Management and Development
Proposal Writing and Project Development
Sector Awareness and Marketing
Monitoring and Reporting
Collaboration and Team Support:
In undertaking these roles, the postholder should also have regard to:
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate Profile
Essential
Desirable
General Notes
Term and Conditions
The following terms and conditions are typically offered to Mersey Rivers Trust staff and are set out as a guide only. Terms and conditions may vary according to circumstances, and this summary does not form part of any subsequent employment
Annual leave: 25 days annual leave (pro rata) plus bank holidays that fall on working days and a 3 day shutdown between Christmas and New Year.
Location: Home Based
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Scotland and North-East England
CSSC
Remote
£33,000.00
Full-time
Perm anent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
To support volunteers to deliver a regional and local programme that:
Aligns to the CSSC strategy, mission, vision and values
Adheres to operating processes, framework and legislation
Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed
Committed to continuous improvement
Skills, experience & qualifications:
Essential
Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
Intermediate to advanced level of MS word and Excel
Ability to communicate both through written and verbal
Full UK driving licence as travel will be required for this role
Desirable
A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
A working knowledge of CRM and digital Event Management Systems
Experience with building and working with high performing teams
Job Type: Full-time, Permanent
Benefits:
Additional leave
Company car
Company pension
Cycle to work scheme
Experience:
Volunteer Management: 3 year (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.
The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.
Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country.
You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
Main Responsibilities
Leadership
· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives
· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
· Undertake quarterly reviews for all direct reports
Regional Fundraising
· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
· Lead on the strategy and development of Fundraising Committees across the country
· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme
· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer
· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events
· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
Strategy, Planning and reporting
· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation
· Develop case for support information and tools for effective ways of working, including approval processes
· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth
· Identify and develop new income generating opportunities across Regional Fundraising
· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value
· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income
· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.
Person Specification
Essential
· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes
· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
· Experience in effectively developing, managing and reporting complex income and expenditure budgets
· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
· Excellent relationship-building and stakeholder management skills
· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of
· decisions
· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
· Experience of identifying and delivering innovative approaches
· A proactive and results-driven mindset.
Desirable
· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
· Experience of salesforce or other similar CRM systems
· Evidence of continued professional development
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.
The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.
Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.
Develop an annual fundraising plan, alongside the Head of Finance and CEO.
Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.
Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.
Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.
Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.
Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.
Analyse data and feedback collected through outcomes processes for report writing.
Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.
Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Please see job description for full details.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

Job Title: Head of Finance and Income Operations
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £45,000 per annum
Location: Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert
About the Nature Friendly Farming Network (NFFN)
The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.
We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.
Our network is open to all: farmers, the public and partner organisations.
About the Role
We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.
This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.
The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.
Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.
Key responsibilities include:
leading day-to-day financial management, controls and reporting
preparing budgets, forecasts, management accounts and financial updates
supporting budget holders with clear, practical financial information
improving finance systems, processes, approvals and reporting tools
overseeing restricted funds, grant conditions, funder reporting and income tracking
supporting funding applications with budgets, financial information and reporting structures
helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows
working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers
providing line management to the Head of Fundraising and potential future roles within the finance and income operations function
This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.
We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.
This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.
The client requests no contact from agencies or media sales.
Fixed term 2 years from starting date with potential to extend
Shape services that change lives.
The Limbless Association is seeking a passionate and experienced Services Development Lead to help shape the future of community support for amputees across the UK.
This is an exciting opportunity to play a key role in developing high quality, user-led services that support people through rehabilitation, recovery and life beyond limb loss.
You’ll lead service improvement, impact development and innovation across the organisation, ensuring services remain responsive, inclusive and evidence based.
We’re looking for someone who:
If you are motivated by improving lives and developing services with purpose and compassion, we would love to hear from you.
Job Purpose
Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.
Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.
You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.
As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.
You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.
As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.
Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.
Key Duties
Person Specification
Essential skills and experience
Desirable skills and experience
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Help us ensure that no amputee needs to cope alone.
Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.
The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.
This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.
You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.
We are looking for someone who:
In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are proud to represent over 100 brilliant charities supporting people with rare and less common cancers.The Executive Assistant role is pivotal in managing our administrative operations effectively by providing high-level support to the CEO, Cancer52 team and Board of Trustees.
You will organise the series of Cancer52 meetings and events for our member charities and our twice yearly in-person conferences.You will also be responsible for organising quarterly Board meetings and ensuring efficient communications with members through our weekly bulletin.
You will oversee the vitally important membership database, including renewals, subscriptions, liaising with members where needed.
You must have the ability and willingness to work both autonomously and collaboratively, excellent administrative skills, including experience taking and drafting minutes, high IT literacy, proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint), Microsoft Teams, and other online platforms. Experience with online organisational platforms such as Mailchimp and Eventbrite is advantageous.
Our relationship with members is critical so you'll need strong communication skills, both verbal and written, and excellent interpersonal skills and be able to adapt to changing priorities. if you're the proactive and highly professional person we're looking for, then apply to join the Cancer52 team.
Please do not use AI to draft your cover letter.
Cancer52 is an alliance of 100+ cancer charities working to improve outcomes for people with rare & less common cancer.
The client requests no contact from agencies or media sales.
As a Wheelchair Skills Training Coordinator, you will work directly with young people and their families, schools, colleagues, partners etc to deliver accredited training across the UK
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services.
Key accountabilities
The post holder will also
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
Experience
Personal qualities
Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
Experience managing a team, providing line management support, and managing rotas and team resources.
An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
Qualified ISVA or relevant casework support experience.
Strong interpersonal skills and an ability to work with multiple partners on complex cases.
Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
Experience of dealing with internal and external complaints and having difficult conversations.
Strong empathic and active listening skills.
Willingness to undertake continued professional development.
Desirable:
Experience of the sex work community.
Experience completing detailed reports on workstream productivity, both statistically and in written form.
The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.
Details
Hours: Full-time (32 hours per week - Monday to Thursday)
Working pattern: Four day work week (Fridays off)
Benefits:
Annual wellbeing budget
Professional development budget
Private healthcare with Vitality, including dental & optical cover
9 paid sick days
Two-week December shutdown for the end-of-year period
Annual team retreat
All benefits are subject to passing probation
Statutory inclusions:
5% employer pension contribution
24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).
About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity.
We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice. Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.
While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.
Read our full strategy document to learn more.
Role Overview
The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.
Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.
As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Responsibilities
Operations management
Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity
Maintain and improve existing operational systems and processes including information systems
Organising travel suppliers and task related to charity events
Manage relationships with external suppliers and service providers across recruitment, finance and personnel
Support the development and implementation of organisational policies and procedures
Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.
Governance and compliance
Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates
Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process
Ensure compliance with financial regulations and charity commission requirements
Support the preparation of Board materials and Trustee meetings and Board activities
Maintain accurate records and documentation, including sensitive and confidential files
Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform
Assist with risk management and insurance matters.
HR and Recruitment
Lead on talent recruitment, leaning on our retained, legal team when needed
Manage the onboarding process for new hires
Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.
Person Specification
Essential qualifications and experience
Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation
Excellent attention to detail and accuracy
Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects
Proactive problem-solving approach
Comfortable and confident managing sensitive, high-importance charity governance documents
Knowledge of operational management and administrative systems
Outstanding organisational and time management skills.
Essential skills and attributes
Understanding of UK charity regulations and reporting requirements
IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack.
Strong interpersonal skills and ability to work collaboratively in a small team
Commitment to our mission and values.
Desirable
Experience with HR processes and systems
Experience working with with Boards, including preparing agendas and taking minutes
GDPR or ICO training or certification.
The client requests no contact from agencies or media sales.