Event officer jobs in edmonton, greater london
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
-
Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
-
Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
-
Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
-
Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
-
Support maintenance of integrated systems, including syncing data to Act-On and the website.
-
Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
-
Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
-
Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
-
Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
-
Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
-
Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
-
Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
-
Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
-
Create and write dashboards and reports to support the analysis of our performance.
-
Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
-
Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
-
Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
-
Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
-
Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
-
Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
-
Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
-
Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
-
Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
-
Responsibility for delivering agreed areas of the Foundation’s work plan.
-
To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
-
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
-
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
-
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
-
Degree or equivalent professional qualification or experience (D)
Experience
-
A minimum of 2 years proven, comprehensive experience in an operations role (E)
-
Experience of analysing business requirements and turning them into technical solutions (E)
-
Experience of providing technical support to a team (E)
-
Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
-
Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
-
Interest in and good understanding of database and systems management and integration (E)
-
Ability to take in and interpret information and communicate in a succinct manner (E)
-
Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
-
High levels of numeracy with strong attention to detail (E)
-
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
-
Strong IT skills to include MS Office and database software (E)
-
Sound knowledge of data protection regulations and GDPR (E)
-
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
-
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
-
A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.
Senior Communications Officer
We are looking for a creative and strategic communicator to shape the voice of the UK’s National Trails.
Position: Senior Communications Officer
Salary: £32,000 FTE (4 days/week)
Location: Remote, with occasional UK travel
Contract: Part-time (4 days/week), 1-year fixed term
Benefits: 25 days holiday pro rata, plus office closure between Christmas and New Year
Closing Date: Midnight, Saturday 13th July 2025
Interviews: Online 29th July
About the Role
As Senior Communications Officer, you will lead on delivering a bold, inclusive communications strategy, raising the profile of the UK’s National Trails and building awareness of their value for people, places and nature.
You’ll create and manage inspiring, accessible campaigns across digital, social and press channels; support National Trail teams across the UK with comms advice; and help shape public and stakeholder engagement. This is an exciting opportunity to be the voice of a small, national organisation making a big impact.
Key Responsibilities Include:
- Deliver creative, multi-channel communications
- Manage digital channels including the website, LinkedIn and Instagram
- Write and distribute newsletters and member communications
- Develop press relationships, draft media content and secure coverage
- Lead a Communications Special Interest Group across National Trail teams
- Provide accessible comms advice to member organisations
- Support campaigns and events that influence public policy and stakeholder awareness
- Promote representation and inclusion across all content
About You
You’ll be a passionate storyteller with a flair for strategic communications and a commitment to inclusion and representation. Comfortable juggling day-to-day delivery with long-term planning, you’ll be just as happy drafting a press release as coordinating a campaign or advising trail partners.
You will bring:
- Experience of communications delivery across social and press
- Excellent writing, editing and content creation skills
- Knowledge of inclusive and accessible communication practices
- Strong media relations and public engagement experience
- Confidence working independently and with multiple stakeholders
- A passion for the outdoors and increasing access for all
Desirable:
- Experience with membership organisations
- Knowledge of outdoor recreation, heritage or protected landscapes
- Familiarity with policy communications or stakeholder engagement
About the Organisation
The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a high quality, nature-rich National Trail network used and valued by all.
Other roles you may have experience of could include: Communications Manager, Campaigns Officer, Press Officer, Media and PR Officer, Digital Content Officer, Public Affairs Officer, or Marketing and Communications Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.
About Ambition Aspire Achieve (AAA):
Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham.
Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.
As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.
The Role: Deputy Chief Executive/Finance Manager
We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.
This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.
Key responsibilities include:
- Strategic financial oversight and budget planning support.
- Management daily finance operations including payroll, cash flow, audits and reporting
- Leading statutory compliance and financial risk management
- Supporting strategic planning and business development alongside the Chief Executive
- Representing the charity externally and deputising for the Chief Executive at senior forums
- Line managing and overseeing back-office functions
- Providing operational insight and help to develop infrastructure and systems
What we’re looking for:
We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people.
What we offer:
- 25 days annual leave + bank holidays (increasing annually up to 29 days)
- Pension scheme
- Employee Assistance Programme
- A collaborative and supportive working environment
- The chance to make a tangible difference in young people’s lives
- Flexibility wherever possible to suit individual needs.
How to apply:
For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.
Application deadline: Friday 27th June 2025 at 5pm.
Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.




The client requests no contact from agencies or media sales.
Corporate Partnership Officer
London
£30,413 - £32,699 per annum
Our client is looking to appoint a Corporate Partnerships Officer who will help bring companies into long term relationships. This is an exciting opportunity for a dynamic, entrepreneurial individual who wants to demonstrate how building relationships with the corporate sector can deliver results, improve patient care, and reduce illness. You’ll be trusted to work autonomously to develop and implement your own ideas on engaging your portfolio of partners and delivering events. You’ll report to and work closely with the Deputy Director of Development.
Purpose and scope
Responsibilities
-
Managing your own individual portfolio of existing and prospective corporate partners
-
Stewarding your portfolio through organising 1-1 meetings and cultivation events
-
Developing high-quality funding proposals with the support of relevant project teams
-
Identifying new opportunities to secure corporate support through research and networking
-
Undertaking due diligence on prospective corporate supporters and ensuring compliance with all relevant policies and legislation including the ABPI Code of Practice
-
Supporting the delivery of the corporate partnership programme of activities
-
Ensuring corporate partners are thanked/recognised in an appropriate and timely manner
-
Ensuring that database records for corporate supporters and prospects are up-to-date, accurate and adhere to data protection law and best practice
About you
-
Educated to degree level
-
Exceptional interpersonal and networking skills
-
Confidence in maintaining and establishing relationships at a senior level
-
A demonstrable ability to negotiate and influence others
-
An articulate and persuasive written style and the capacity to draft compelling proposals
-
A genuine desire and interest to build partnerships between the charitable and corporate sectors and an enthusiasm to engage with corporate partners
About the RCP
They are a rewarding and friendly place to work with an incredible history, dating back to their foundation in 1518. They are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Their activities focus on educating, improving and influencing for better health and care.
For more information about the role and them, please view the role description and candidate brochure attachments at the bottom of this page.
How to apply
Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
Closing date: 4th July 2025
Interview date: TBC
Please note, they will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, they would therefore encourage those interested to apply as soon as possible.
They positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
They are all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.
Responsibilities
Press
- Field enquiries from stakeholders including journalists and police forces
- Write press releases and media statements and share these when appropriate via digital & social
- Support the team with the rewards process and promotion
- Draft assets for press
- Be part of the on-call rota system currently 1 week in 7 (training and support provided)
- Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.
Digital
- Develop and update content for website news pages and social media platforms
- Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team
PR and Publications
- Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
- Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
- Manage external freelancers and agencies as needed to agreed deadlines and budgets
- To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
- Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.
Brand
- Ensure Crimestoppers consistent branding is used along with the style and tone of voice
- Manage on a weekly basis the brand inbox queries
- Extend the network of journalists both regionally and nationally
- Plan/create multi-media communications material
Experience
- Minimum 2 years experience working in media relations and PR or related fields (Essential)
- Client, journalist and/or supplier management (Essential)
- Experience of PR & Communications software (e.g. Vuelio) (Essential)
- Digital & Social Media experience (Essential)
- Excellent written communication skills online and offline (Essential)
- Strong organisational, time management and prioritisation skills (Essential)
If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.
To apply, please submit a CV and covering letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London.
About you
You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability.
If this is you we would like to hear from you.
About the role
Position: Communications Lead
Based: Flexibly from home and our corporate headquarters in Kingston upon Thames
Your Hours of work: Will be part-time based initially on 22 hours per week
Salary: £34,818 per annum paid pro rata based on a 22 hour working week.
Other Benefits include the following:
- 3% employers pension contribution
- A commitment to training and continual professional development
- Access to annual season ticket loan
- Flexible working
- Access to Blue Light Discount Card and other discount schemes
- Cycle to work scheme
- Free employee assistance programme
- A day off for your birthday in addition to a generous holiday allowance
How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.
About the Role
Its purpose and associated values
- Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
- Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
- Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
- A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.
Main Responsibilities of the Job
- Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
- Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
- Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
- Coordinate general communications and engagement planning with corporate and operational managers.
- Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
- Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
- Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.
Analysis and data interpretation
- Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
- Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
- Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.
Development Support
- To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
- To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
- Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
- Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.
Behaviours and Values
- To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
- Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
Communication
- To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
- To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
- To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
- To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.
Additional responsibilities
- To demonstrate continued commitment to own personal development and learning.
- To attend reviews and meetings as required, and chair meetings where necessary.
- To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
- To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
- Any other duties commensurate with the grade of the post, as may be required from time to time.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Location: Camden Head of Office/WFH (with travel to service locations as required)
Salary: £27,007 - £27,924 FTE (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 22.5 hours per week (Part time)
Contract: Permanent
Closing Date: 13th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.
About the Role
The key responsibilities of the Service User Involvement Administrator are:
- Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
- Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
- Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
- Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
- Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
- Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
- Take and circulate clear and concise minutes and action points.
- Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
- Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
- Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
- Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
- Keep volunteer and service user training, DBS, and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.
About You
To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:
- Actively engage service users to contribute to the enhancement of service delivery
- Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
- Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
- Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
-
Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
-
Working with a caseload of guests to provide support/signpost
-
Facilitate group workshops, Coffee Mornings, and information sessions
-
Provide Information, advice, guidance, and resilience
-
Support for people facing hardship.
-
Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
-
Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
-
Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
-
Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
-
Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
-
Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
-
Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
-
Assist in the induction/ onboarding and support of volunteers
-
Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
-
Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
-
Contributing to building testimonials /case studies and impact measurement, and monitoring
-
Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
-
To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
-
Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
-
Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
-
Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
-
Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
-
Understanding of trauma-informed and inclusive practice
-
Experience with group facilitation (desirable)
-
Commitment to empowerment and diversity
-
Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
-
Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
-
Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
-
Experience in establishing and maintaining good working relationships with external stakeholders
-
IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
-
Time-management skills, with the ability to work successfully both alone and as part of a team
-
Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
-
Ability to organise and prioritise own work, especially when under pressure
-
Ability to work accurately and confidently with figures (statistics) and with attention to detail
-
Commitment to the concept of continuous improvement of procedures and practices
-
Ability to remain calm in challenging situations and reinforce boundaries
-
Ability to support people in managing difficult feelings, and communicate their needs effectively
-
Knowledge of best practice for lone working, data protection, and safeguarding adults
-
Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
-
Strong sense of self, and ability to set and maintain boundaries, and lead by example
-
Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
-
Excellent listening skills
-
Ability to work collaboratively with colleagues and others.
-
Willingness to work outside normal working hours, as and when required.
-
Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
-
A clear commitment to equality, diversity, inclusion, and confidentiality
-
Professional and positive approach, with a commitment to professional development and self-improvement.
-
Ability to think and plan strategically to inform decision-making.
-
Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
-
Clear communication skills, face-to-face and on the phone, or via email
-
Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
-
Knowledge of food security/poverty issues in the UK and working with diverse communities..
-
Delivering projects relating to Social Change and Social Justice
-
Willingness to undertake further training as required by Spring Community Hub.
-
Commitment to the concept of continuous improvement of procedures and practices.
-
A compassionate and empathetic approach, with a genuine interest in the well-being of others.
-
Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
-
A warm, welcoming, and passionate working environment
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme
-
Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees
-
Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.
With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.
Key Responsibilities include:
- Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
- Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
- Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
- Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
- Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
- Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
- Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
- Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.
The successful candidate will bring:
- Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
- Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
- Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
- A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
- Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
- A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).
This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group.
Role: Business Support Officer
Organisation type: Professional Membership Body
Salary/rate: £34,000 - £36,000
Working arrangements: flexible hybrid working. averaging 1 day a week in the office, some weeks might be busier than others.
Employment type: Permanent
Working hours: 35 hours
Short description of role:
Are you a highly organised professional with excellent communication skills and the ability to communicate clearly with stakeholders at all levels? Do you have experience supporting senior leadership with secretarial support?
TPP are recruiting a dynamic Business Support Officer on behalf of our client, a respected professional body that champions quality management for the benefit of society.
Benefits:
- Employer pension contribution up to 10%
- Life Assurance
- Flexible working
- Income protection
- Employee Assistance Programme
- 25 days’ holiday Bank holidays
- Discount platform
As the Business Support Officer, you’ll manage executive support, project administration, and meeting activities. Reporting to the Office Manager, you’ll ensure smooth operations across a variety of areas while contributing to the organisation’s mission and values of integrity, innovation, and inclusion.
Main responsibilities:
- Provide executive support to senior leadership, including diary management, travel coordination, and expense processing.
- Manage the administration of strategic projects, including tracking progress and coordinating regular updates.
- Support corporate governance functions, such as trustee recruitment, meeting preparations, and key events.
- Organise and facilitate office activities, such as team socials and wellbeing initiatives.
- Maintain essential office functions, covering for the Office Manager as required.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Experience managing diaries and liaising with stakeholders at all levels.
- Professional handling of confidential information.
- Proficiency in MS Office, minute taking and inbox management.
- Friendly and positive attitude, with the ability to build strong relationships across diverse teams.
- Experience working in a small to medium office with conflicting priorities and tasks
- Ability to work at own initiative and solve problems independently.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)
Contract type: Fixed-Term (initial 12-months, potential for extension)
Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.
Location: Camden, London (Hybrid working - 1 or 2 days in the office per week)
Salary: £32,000 pro rata, £25,600 per annum
Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?
We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.
This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.
In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.
You’ll also:
- Support HR administration and payroll processes
- Manage office contractors and supplies
- Provide excellent service to our tenants and shared workspace users
- Ensure good data management and GDPR compliance
- Assist the CEO and Head of Operations & Finance with admin and logistics
- Contribute to PSA operations and adapt flexibly to changing priorities
We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.
For full details of the role, please see the job description available here.
Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here.
Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria. If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying. We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.
Interview will be held on 18th July
To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.
What you will do:
· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.
· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.
· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.
This role is perfect for you if you are:
· A natural communicator who loves connecting with people from all walks of life.
· Super-organised, proactive, and known for your exceptional attention to detail.
· Passionate about going the extra mile and creating positive experiences for others.
We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.
Key Responsibilities
Supporter Care and Engagement
· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.
· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.
· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.
· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.
· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.
· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.
· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.
· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.
· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).
Supporting Public Fundraising Campaigning and Administration
· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.
· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.
· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).
· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.
· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.
· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.
· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.
Collaboration and Operational Efficiency
· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.
· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.
· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.
Database and Compliance
· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.
· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.
· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.
· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.
Skills and Competencies
Our ideal candidate would have the following:
· Demonstrable or transferable experience of an administrative or support role, within an office environment.
· Demonstrable pro-active growth mindset and excellent problem-solving skills.
· Proactive, eager to learn and support the work of PCR and colleagues.
· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.
· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.
· Strong accuracy and attention to detail with tasks such as data entry and with written communications.
· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.
· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.
· Work effectively individually and as part of a team.
· A basic understanding of data protection and GDPR principles and maintaining confidentiality.
· An understanding of or interest in the cause of Prostate Cancer Research.
Desirable:
· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.
· Experience working or volunteering in the non-profit or health and social care sectors.
· Experience handling and processing financial transactions (e.g., taking donations over the phone).
· Experience using design or communication tools like Canva.
· Knowledge of fundraising principles or the Fundraising Code of Practice.
· Experience assisting with event administration or logistics.
· Experience using digital communication tools or social media in a professional capacity.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.
This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.
Title: Senior Individual Giving Officer (Retention)
Salary: £33,000 - £35,500 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)
Job Summary
This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.
This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Officer (Development)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact?
We’re looking for a motivated, organised and creative Senior Individual Giving Officer to join our ambitious and supportive development team at the MS Society.
You’ll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone who’s already worked in an individual giving role and is ready to take on more responsibility. You’ll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00 on Friday 4 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
AMRC exists to support our members to be as effective as possible as they find new ways to prevent, diagnose and treat disease. The Research Funding Officer will focus on developing guidance, advice and training to support our members to fund research well across the research pipeline. You will help to showcase good practice across the sector and analyse new developments in funding policy and practice, helping to keep our members up-to-date and on the front foot. You will have a key role in ensuring we maintain high standards and AMRC’s kitemark of quality, which gives credibility to donors and partners.
About you
We’re looking for someone with some experience in research funding, who is passionate about the importance of high quality research and keen to keep up to date with the latest developments in funding best practice. You will have strong communication and analytical skills, combined with attention to detail. You will need to be organised and adaptable, with the ability to thrive in a dynamic environment. And you will be committed to championing, supporting and connecting medical research charities to enable them to fund the best research.
About AMRC
The Association of Medical Research Charities (AMRC) is proud to represent over 150 leading medical research charities. They include household names such as Cancer Research UK and the British Heart Foundation, as well as smaller charities who invest in rare diseases and areas of unmet need. Our members have a laser focus on their disease areas and a deep understanding of their patient communities. They fund where there’s an opportunity to accelerate progress – their research improves lives and offers hope. Despite being a small team, AMRC has a large and influential presence. We champion our charities and tell their collective story. We advocate for a thriving research environment that delivers for patients, representing our members on over 50 boards, committees and working groups. We support our charities to fund research as effectively as possible, we provide a kitemark of quality, and we help our members to navigate a changing landscape. We also connect our charities so they can share learning and collaborate, and we open up opportunities for them to partner with others from across the research system. All AMRC staff have the chance to work directly with our members and external stakeholders, providing fantastic opportunities for career development and building a profile in the sector. We also offer a very flexible working environment – staff have the option to work in our office or remotely, with a minimum 20% in the office per calendar month – and we have a generous leave allowance.
Please read the job description and person specification.
Applications should include a CV and a cover letter explaining what makes you a strong candidate for this role.
The client requests no contact from agencies or media sales.